They are absolutely great. They always take care of my vehicle & make me feel like a valued customer. I always recommend or refer others to Jennings Chevrolet.

Love this car! This is our 2nd Traverse. My wife loves it. I have 180,000 miles on it and still going strong. We will definitely be looking for our 3rd one. It has the most room of all SUV in its classs. The v-6 has very good power with lots of pickup.

``Your customer service was outstanding! You went above and beyond to help us and I truly appreciate your patience and dedication of your job and to provide us a great service.

I recently purchased my Traverse. I love it! It all the features I wanted. Comfortable especially on my lower back, the ride is so smooth it didn't feel like I was driving and roomy great SUV for a large family

Ted was great it was a great experience this is my fifth car I bought from this place

I would purchase one of these I love this Mammoth SUV it has magnificent power the acceleration is so smooth and quick and the best part the stereo hits the speakers are nice it's a huge vehicle and I like the Simplicity in the interior and exterior design I'm also a sucker for the heated seats Chevy did it right with this vehicle I've been driving my mom's I've driven my friends Chevy Silverado is a nice truck my friends had a few equinoxes I've driven those not a huge fan but this Traverse has my heart

Kelvin was very helpful and listened to the issues that i had at hand. He has helped me make my decision and transition very easy and less stressful.

Top shelf all around. The ride is terrific. Handling is great. Independent rear suspension makes all the difference in the world. Chevy’s top secret vehicle. Needs more advertising!!!

We bought a '23 Tahoe Z71 and the sales process couldn't have been more seamless. Our salesman, Paul Degrazia, was terrific and made the purchase an enjoyable process, which is pretty rare. We came to terms quickly and we were finished within a couple hours. We love the vehicle and definitely recommend Bill Kay and Paul.

We have only had it a few days , Initial impression is good . Very comfortable to ride in and this is only the LS version . Probably the only midsize SUV with a V6 that you can still get for $33000 . V6 runs well , can't speak to the mileage yet as it isnt even broken in yet but should get 27-28 mpg out on the highway with a 9 speed auto . As of right now it shifts well . Really like the two tone interior . Has soft touch vinyl . Probably a few. spots on doors where the vinyl is a little hard and looks a little cheap it does not bother me . Exterior wise I like the LED headlights which seem to work well enough . Also like the LED DRL's which turn amber when you put the signal lights on . also has LED taillights and reverse lamps . Interior had LED reading lamps and interior lamps . The auto stop/start has a button to turn it off . This was a must for me . A deal breaker if it did not have it . It is down next to the shifter . The seats on mine are cloth , very nice lighter tan and the cloth is very tough material which should not wear out . Very happy with them and they are reasonably comfortable . The second row will recline a little though not as much as the first row . The second row is a bench type seat as this the LS version which is the cheapest one . Even this version has Blind spot and lane departure warnings, accident avoidance system,Lane keep assistRear cross traffic alert . These aren't something I really wanted and will actually probably turn them off as I don't need the car manuvering the car on it's own . As far as long term reliability only time will tell . Initailly I see no issues with the car and everything seems to work though I havent really gone thru all features yet , I hope to get 10 years and 150000 miles out of this without a lot of trouble . Don't let me down Chevy .

Very good profesional Menager Kris and all staff very helpful . They stay with me even after the hours and show me all of the cars I wanna see! So definitely I will recommend this dealership to all of my friends. Thank you again.

I bought the Traverse used, and I couldn’t be happier with this Chevrolet! The gas mileage is great for such a big vehicle! It’s smooth and Quiet, and does long distances very well! We went from Atlanta to Houston and got 29 mpg average combined driving! On some Texas roads it still rides a bit like a truck when sleeping in back, but so smooth and quiet when roads are not broken up!

Chris Lahey was an exceptional person to deal with and got us the car of our dreams!

we went to Phillips Chevy in Lansing to look a new cars, we were greeted by Mike Stramaglia who showed us some new cars. as we were looking at new cars he found a used car for us that was much more reasonable and with the features we wanted. Mike is a great guy very knowledgable about cars and what customers want. thank you mike we will enjoy our Treverse.

Zee, who attended to me, was absolutely amazing, professional, kind, and attentive throughout the process. The entire process to completing the purchase, was smooth and stress-free. I appreciate the level of care and professionalism shown.

I went to Phillips Chevy in lansing to purchase another traverse, my salesman Mike S. Was awesome. He listened to what we wanted and helped us find the car we were looking for. I would recommend him to anyone looking to buy a Chevy!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Nice car with a smooth drive, interior and some items could be improved when talking about a Premier version, as the back seat of drivers side does not lift for a 3 row passenger to get in. The one I bought unfortunately the rear camera and parking system was not working after a week, which I took to dealership for a warranty review, a new system was ordered, but so far it has not arrived yet after almost a month after and I still not have a date to when it will be fixed.

We were returning after parts came in to repair the malfunctioning door locks. The prior service rep no longer works there so there was confusion about payment. Our new service rep Kandice Phillips was able to clear up the issue and repair is scheduled. Thanks Kandice!

I love my new car. It rides smooth and has lots of room. It is very clean and is everything I was looking for. It even came with a remote start

Chris and Matt are all world! Love my car and our entire experience buying from them. Very responsive and dependable. Knowledgeable as well. Joey

Very spacious. Pleanty of room for the whole family. Great ride. Has alot of options. Climate control for each row of seat and usb ports for each row.

Drove from Indiana to see a nice 2019 Chevrolet Malibu. It was at a really good price. I was in and out in less than 1 hour.

I have now had this car for over five years, as the second owner, and have over 275,000 miles. It's not as comfortable as Suburban, and doesn't handle as nicely as a mini van, but most of the issues to this point have been cosmetic or fairly normal for the vehicle category (suspension, etc). I have the most basic package; The interior is showing wear, and the driver information center's light sensor has been acting up for a while, but it still gets us where we need to go.

Transmission is vibration on take off and some speeds. Sometimes about 50 give it gas and it vibrates. Anyone else have this problem. Please let me know.

Jose, Josh and Alex were very professional and very attentive to my needs. I appreciated all the help they gave me. Excellent customer service. Thank you guys!

This car meets all my needs and I Love it! Lots of room! Still learning some of the controls but will get it down. Smooth ride for sure.

Webb Chevy is the only place I will service my vehicle at, they are the best on the Southside!

I purchased the 2020 Traverse Premier Redline Edition brand new with only 50 miles and have no qualms about it. I did knock it down to four stars on performance due to its hesitation at yield signs when I accelerate after slowing down. If not at the perfect timing when in the yield, the vehicle will jerk or hesitate to go when I push the accelerator. Once the engine gets beyond that hesitation point, there is a decent amount of power in the acceleration. The hesitation is not a dealbreaker for me, however. Just annoying and can be dangerous if you are in a situation where you have minimal reaction time. Car and Driver said it best: "When parking or maneuvering at low speed, the Traverse feels every bit its size. Pick up the pace, however, and the big Chevy feels smaller than it is—poised, if not overtly athletic." If you're looking for a third-row seating option with second-row captain's chairs but are not the minivan type, much like myself, the Traverse is a great option. Rear cargo space is small, but if you think about it, you will lack impressive cargo space in a mid-size SUV if it has third-row seating. There's always the roof rack/cargo carrier option for storage. It's not bad, especially if a clutter-free interior on long road trips with the family is your forte. On the plus side, the lack of cargo space allows adults and teenagers to sit comfortably in the third row, and second-row passengers have an impressive amount of legroom. Other great interior options are the heated and cooled first and second-row seats. Backseat passengers can control their climate, from changing the temperature and fan speed to turning the entire system on or off, without changing the Driver's and front seat passenger's preferred climate. The Bose system is impressive. The clear audio quality, with the subwoofer under the front console, makes it sound like you're in a concert. If blasting the new age of music isn't your thing, that's cool. Classical music sounds just as impressive in this ride. Overall, I am pleased with this ride. I love getting in it every day. I receive a lot of compliments and looks. The sleek and sporty design of the Redline Edition with the black-on-white color is a head-turner! If you take care of your vehicles, they will last. The Traverse is no different. Never stretch out an oil change due date, and never turn down factory-recommended services. Avoid the quick lube places at all costs. No offense to them, many of them do great, but they work within parameters outside the scope of routine vehicle maintenance, such as tire rotations, factory-recommended inspections, and factory-recommended maintenance, depending on your vehicle mileage.

They are so busy it sometimes takes a while to get an appt; but service techs provide good service. Dennis Narsson has ben my tech advisor for my last two visits; has explained the problems and kept me updated as to progress. I have been a service customer for ~8 years.

Looks and drives amazing got a good deal on it thanks to Big John at Piehls in princeton ilIf your wanting an SUV this is a great one

Jason picked me up personally and worked out a great deal for me on the car I wanted I really appreciate the great service

Had been shopping for another brand but when I test drove this car I fell in love. It was quiet, smooth driving and riding. Price was right for me.

Very friendly and efficient place. They made a stressful process so easy. I am happy that I decided to go with Chicago Motor Credit.

For some reason all three of my Chevy Traverse have a problem with the left passenger windows front and back. I also have some type of problem with the rim on the tires.

I bought a 2018 Traverse new. I still have it in 2025. I bought it because it was an inexpensive truck. I have to say that it really grew on me as I have owned it. It is very reliable. I had only 1 check engine light after 4 years and cheap to fix. It runs great! Its fast and has a super comfortable suspension and interior. The stereo has a really good sound. It holds a lot of cargo at Costco for me. I take beach trips (total 7) with my gf and 3 children and their friends and everybody fits! I also tow with it. My son has a 16 foot Boston Whaler that it pulls no problem. Strong at the boat ramp as well. This is a great versatile truck and I will probably buy another one after 10 years. I am very pleased 4 stars for this truck. Almost perfect. Improvements: I would like a better and bigger touch screen and real usb hook up in car.

The service met what i needed. I was able to ensure that the price of the repairs that were needed were affordable and correct. I just wish some of the future repairs that are needed are more affordable and could be more explained by the customer service representative like the previous rep that I had at the previous visit. Overall, the facility was very clean and i was able to meet with one of the car/service representative. I was able to meet with a car dealer who was very friendly and ensure that I had his contact information, in the event I plan or may want to purchase a new vehicle in the near future, which i plan too.

Love this vehicleVery roomy and sharp lookingPerfectly priced Looking forward to our first road tripPlenty of leg room and storage for all