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BCG’s Approach to Data and Analytics

The data and analytics journey requires a holistic set of capabilities. One of the hallmarks of our data and analytics strategy work is our ability to call on a global network of industry, functional, and technology experts. Our teams combine BCG data and analytics consulting teams with specialized talent to deliver end-to-end solutions—all while enabling our clients to build and scale their own capabilities.

In the right environment, with the right enablers, data and analytics drive growth. We develop the strategic, technical, and human capabilities that take companies from vision to value—and create truly data-driven organizations.

Data & Digital Platform

For many organizations, one of the biggest roadblocks is their own IT. Legacy systems, fragmented technologies, and data that’s localized—and hard to share—don’t unleash a data and analytics strategy; they hinder it. Few companies have the luxury of waiting years for a new IT architecture. No company has the luxury of doing nothing.

We accelerate data-driven transformation by creating a data and digital platform. A launching pad for data and analytics, it decouples data from legacy systems, so information is readily available for new applications and business models. A data and digital platform lets companies think big, start small, and grow fast, unhindered by existing IT infrastructure or the pace of its renewal. With more than 400 certified platform experts to draw on, we help clients develop their organization—their people, their processes, their culture—in ways that let them realize the full potential of data and analytics.

Artificial Intelligence

One of the most potent forms of analytics isAI. By helping companies detect—and even anticipate—behavior and patterns, AI has transformed areas like customer service, retail analytics, and industrial automation. It enables faster, better decision making and can spark massive competitive advantage. Yet only 10% of companies succeed with AI. The problem: many organizations launch successful pilots but find it difficult to extend AI deeper and more broadly into their operations.

Our approach—AI at Scaleis encapsulated in our 10-20-70 rule: winning with AI means dedicating 10% of your investment to algorithms, 20% to technologies, and 70% to embedding AI into business practices and new ways of working. We help companies identify how best to use AI, and we help them develop the processes, roles, and change management that let their efforts grow—and thrive.

Generative AI

The new wave of generative AI systems, such as ChatGPT, have the potential to transform entire industries.
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Our Data and Analytics Work with Clients

BCG’s data and analytics consulting teams have worked with companies across industries to turn data into insights and value.

Sanofi’s Digital Transformation Journey
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March 27, 2023
Sanofi’s Digital Transformation Journey
A global pharmaceutical company launched a transformation to create value at speed and scale—with the goal of generating hundreds of millions of euros in incremental profit.
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Bayer's Journey to Operational Excellence
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June 28, 2022
Bayer's Journey to Operational Excellence
The company identified data-driven solutions that not only boost efficiency but can be converted into systemic change and scaled throughout the global business.
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Sustaining Innovation in Animal Health: Zoetis's Digital Transformation
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December 13, 2021
Sustaining Innovation in Animal Health: Zoetis's Digital Transformation
BCG supported Zoetis in implementing its data and digital platform across the continuum of care, a key enabler in the company’s data and analytics strategy.
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BCG and KLM Bring AI to Life in Airline Operations
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July 14, 2020
BCG and KLM Bring AI to Life in Airline Operations
BCG deployed a diverse team of AI, data and analytics, and technology specialists to help KLM turn its approach to operations into a competitive advantage. The result: an increase in customer satisfaction and a 20% to 30% reduction in nonperformance costs.
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Making the Most of Consumer Data at Nestle
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July 28, 2021
Making the Most of Consumer Data at Nestle
The food and beverage giant partnered with BCG to identify impact, drive value, and make better decisions across its brands in France.
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Unleashing the Power of Data
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July 14, 2020
Unleashing the Power of Data
Malakoff Médéric wanted to use data to improve decision making in customer service, fraud detection, and the pricing of insurance plan premiums. Our data asset experts developed algorithms that delivered more than €10 million in value creation, helped double improvement in fraud detection, and led to the hiring of over 50 new digitally skilled employees.
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Improving the Customer and Employee Experience
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July 14, 2020
Improving the Customer and Employee Experience
A global telecom company needed to evolve in order to meet current interaction preferences and stay competitive. BCG helped them create a transformation program that has generated two times the amount of e-commerce traffic and a gain of over $250 million dollars in revenue in one year alone.
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Learn More About Data and Analytics Strategy

"TED Talk with BCG's Sharon Zicherman"
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What You Miss When You Focus on the Average
Sharon Zicherman challenges the way we interpret data, revealing a smarter approach to assessing risk and making better choices.
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Addressing Data Quality with GenAI
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Addressing Data Quality with GenAI
DQC’s Johannes Boyne discusses how GenAI works with advanced algorithms, machine learning, and LLMs to help companies ensure data quality and avoid risks.
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For many companies, data governance is already a pain point, the work too manual and tedious. Generative AI increases the burden but, smartly applied, can reduce it instead.
BCG-WEF Project: Unlocking Value in Manufacturing Through Data
By leveraging data and advanced analytics, companies can provide better products and services, optimize their value chains, and maximize return on capital. Effective data-sharing applications are essential to define key success factors and to enable manufacturers to derive value from their data.
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Meet BCG’s Experts in Data and Analytics Consulting

Meet more experts

Sylvain Duranton

Managing Director & Senior Partner; Global Leader, BCG X
Paris

Marc Schuuring

Managing Director & Senior Partner
Amsterdam

Elias Baltassis

Partner & Director
Dubai

Lucas Quarta

Managing Director & Partner
Paris

Christian Kirschniak

Managing Director & Partner
Stuttgart

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