Change Your Trajectory: Unlock success in business transformationManage Subscriptions
Although many business transformations deliver short-term impact, 75% fail to deliver long-term, fundamental change. Successful company transformations are marked by three critical outcomes:
- Sustainable value creation: Gains are sustained post-transformation, with a focus on continuous value delivery.
- Step changes in capabilities: The organization is fully equipped to deliver changes and drive continuous improvement.
- Sustained culture shift: The culture ensures that the organization is aligned and engaged in new ways of working.
These companies are three times more likely to outperform average short- and long-term total shareholder return for their sector. The 50 largest transformations that BCG worked on over a recent five-year period have delivered 15% higher TSR for those companies compared to relevant stock indices.
Our Business Transformation Services
We partner with clients to deploy an industry-leading proprietary methodology that ensures a relentless focus on value, rooted in a tailored business transformation strategy that addresses both immediate performance needs and long-term advantage.
A performance and value acceleration transformation yields more impactful results than a traditional approach.
BCG's special situations team delivers turnaround and restructuring consulting services to clients facing profitability and liquidity crises.
We help clients leverage the right technology, digital, or AI solutions to enhance capabilities, boost efficiency, drive innovation, and improve CX.
Related Services
1 /2
We partner with clients to deploy an industry-leading proprietary methodology that ensures a relentless focus on value. Our methodology is based on deep experience, which has shown that to create sustained results, programs must address thewhat and thehow of strategic transformation.
Thewhat focuses on making the right improvements in operations and processes, including:
- A holisticstrategy to uplift end-to-end business performance, supported by a transformative approach covering the entire business.
- Revenue growth driven by actions such as pricing optimization and salesforce activation and effectiveness, all tied to metrics and KPIs.
- Cost reduction realized throughcost excellence, organizational simplicity, capital efficiency, and other measures, also tied to metrics and KPIs.
- Animproved balance sheet from optimizing working capital and liquidity management.
Thehow sets up a company for sustained success through:
- Executional certainty. All change efforts are coordinated througha transformation office and backed by financial tracking, a defined transformation structure, and rigorous processes and tools to embed and reinforce change.
- Leader enablement. Leaders agree on what needs to change. They’re motivated to deliver on objectives, accountable for results, and lead by surrounding themselves with teams of champions.
- People engagement. People feel seen and supported, and they understand what is happening and why. They are energized by the vision, motivated and enabled to contribute, and upskilled to support their growth.
- Desired culture. The culture is aligned to the transformation vision, and leaders role-model target behaviors. Teams exhibit these same behaviors, which are embedded throughout the organization’s structures, processes, and policies.
Our business transformation consultants work closely with clients to drive strategic impact quickly, so an organization is engaged and able to make the impact stick.
How We Work with Clients
- Partner with clients: We operate in full partnership with leadership teams, sharing the agenda, incentives, and risks.
- Work shoulder to shoulder: We work together with client teams day-to-day to ensure they are fully engaged, enabled, and upskilled.
- Seasoned operators: Our dedicated team of experts has deep experience along both the what and the how of transformation.
- Rigorous methodology: Our holistic methodology focuses on strategy, cost, the top line, and balance sheet improvements.
- Bring the best of BCG: We have an obsessive focus on value and utilize the best of BCG's industry, sector, and functional expertise.
- Make change stick: Our industry-leading approach ensures that improvements stick by mobilizing and enabling organizations and addressing culture.
Our Clients’ Success in Business Transformation
We have supported thousands of large-scale business transformation programs for enterprises in a diverse array of industries around the globe. Our clients achieve measurable results, including increased revenue, reduced costs, and accelerated performance.
By revising strategy and rediscovering core values, a Western New York health provider stopped $1 million in daily losses, energized staff, and improved care access.
Transforming from a telco to a techco required a deep commitment to inspiring engagement throughout the company. EVP and Chief Revenue Officer Ashley Haynes-Gaspar discusses partnering with BCG to navigate this change and the extraordinary results Lumen has already seen.
Client Impact
Urbanization is accelerating, and KONE moves 2 billion people daily. True transformation isn’t just about tech but about people. With BCG’s support, KONE is proving that the right mix of tech, data, and human impact can reshape an entire industry.
How does a thriving engineering firm accelerate performance while doubling its investments in digitization and innovation? COWI Group CEO Jens Højgaard Christoffersen talks to BCG's Christin Owings about the successful transformation of COWI.
BCG helped Teknosa, Turkey's leading electronics retailer, implement an accelerated holistic transformation and get on a profitable growth path using a combination of cost discipline, bold strategic moves, and technological innovation.
To view this video content, you must consent to all cookies
Video
March 27, 2023
The brewer launched a supply chain business transformation program to reduce complexity, build new ways of working, and reduce its carbon footprint. Here’s how it succeeded.
Our Business Transformation Solutions
We deploy a number of proprietary tools to ensure that thehow of a transformation strategy is set up for success, including:
KEY Impact Management by BCG X
KEY Impact Management is a one-stop-shop for program management, managing complexity on every phase of a transformation.
Solution
Leadership Coaching
Our coaches—former C-suite execs with transformation expertise—help leaders shift mindsets and behaviors for successful transformations.
Tool
OrgVantage
Our tool assesses effectiveness and uncovers organizational advantages that boost performance, engagement and support transformations.
OrgVantage
Great Chief Transformation Officers Matter More Than Ever
Failed transformations come with a high price tag—including shrinking profit margins, lost market share, and diminished competitive advantage. In an attempt to avoid these woes, organizations often designate a company executive in charge of transformation. But as with transformations themselves, many such transformation officers struggle to succeed.
The So What from BCG Podcast: Don’t Be a Statistic. Make Transformation Work.
BCG’s Kristy Ellmer shares why our brains resist change and how to push past that.
Explore Our Insights on Business Transformation
Article
November 18, 2025
AI is redefining marketing as a growth engine—and repositioning the CMO as a chief growth architect.
The CEO of LATAM Airlines has built a stronger and bigger company after Chapter 11 bankruptcy. People-centric leadership was at the center of the turnaround. He shares his personal insights in this video with BCG’s Christoph Schweizer.
