You have one year from the purchase date to use your tokens for Flex. As Flex is a pay-as-you-go model, tokens do not roll over and you may purchase additional tokens at any time. You will receive notifications from Autodesk when you have a low balance.

For products and services charged per day

When a user opens and signs into an Autodesk product included with Flex, they will be charged a daily rate per product once every 24 hours. Users will not be charged for using multiple versions or reopening the product within the 24-hour period.

For example, Priscilla opens and signs into AutoCAD from 8 AM-5 PM on Monday. Her team is charged 7 tokens. She opens AutoCAD from 7 AM - 5 PM on Tuesday. Her team is charged 7 tokens at 8 AM. She closes AutoCAD at 5 PM and does not open it again for the week. She will only be charged for two days of usage.

For products and services charged per result

Users will be charged a variable rate based on the type of result (for example, rendering an image in Revit).

View therates for each product and service available with Flex.

Yes, admins can have users on a mix of subscriptions and Flex.

When a user is assigned to both subscriptions and Flex, subscriptions will be used before tokens. For example, if Priscilla is assigned to Flex and a subscription of AutoCAD, she will use her subscription when she accesses AutoCAD and will not use any tokens. If she accesses Revit without a subscription, she will use tokens.

Flex tokens can be returned up to 30 days after the date of purchase. Contact support to start your return.

If you would like to order Flex tokens for multiple teams, place one order per team. After purchase, sign in to your Autodesk Account to assign each order to the appropriate team. If you wouldlike to move your Flex order to another team, its remaining token balance must be moved in full.

Tokens can be purchased online or through an eligibleAutodesk Partner. You can purchase more tokens any time using either method, regardless of how you made your initial purchase. Non-payment of invoices will result in theloss of access to products included with Flex and, potentially, future purchase privileges.

Your users assigned to Flex automatically receive the benefits of theplan you currently have for your subscriptions. If you do not have any existing Autodesk subscriptions, your users assigned to Flex will automatically receive the Standard plan. If you would like to upgrade to a Premium plan or have any questions about Autodesk pricing, please reach out to yourAutodesk representative or partner.

If your team does not have enough tokens, users will lose access to Flex and will be unable to open the product. Flex is a pay as you go model, so users will be able to use products once more tokens arepurchased.

Find out how toset up and manage Flex.

Admins have the option to provide access to all products included with Flex to all users or to restrict access to specific products or users.

Flex tokens have replaced cloud credits for products and services charged per result. Once your cloud credits expire, you must purchase Flex tokens for continued access.See rates for products and services included with Flex. If Flex is not yet available in your country,contact us.

No educational discounts are available for Flex. However, qualifiedEducation plan customers can continue to use free Cloud Credits to access Autodesk services that require cloud computing such asFusion 360 Generative Design.

No, only select companies qualify for an Enterprise Business Agreement, which includes access to Token Flex and other benefits. Please contact anAutodesk representative if you are interested in getting started with Enterprise or have any questions about Autodesk pricing.

Choose the support option that works best for you–phone, chat, email, or remote desktop assistance. Contact oursupport specialists and explore ourself-service help.