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Soft Systems Methodology

description955 papers
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lightbulbAbout this topic
Soft Systems Methodology (SSM) is a qualitative approach to problem-solving and systems thinking that emphasizes understanding complex, ill-structured problems through stakeholder participation and iterative learning. It employs models to facilitate discussion and exploration of different perspectives, aiming to improve organizational processes and decision-making.
lightbulbAbout this topic
Soft Systems Methodology (SSM) is a qualitative approach to problem-solving and systems thinking that emphasizes understanding complex, ill-structured problems through stakeholder participation and iterative learning. It employs models to facilitate discussion and exploration of different perspectives, aiming to improve organizational processes and decision-making.

2025

Esai ini menjelaskan bahwa ilmu manajemen berada di antara dua pendekatan: eksakta yang mengandalkan data dan metode kuantitatif, serta realitas sosial yang dipengaruhi budaya, komunikasi, dan perilaku manusia. Meskipun pendekatan eksakta...more
Esai ini menjelaskan bahwa ilmu manajemen berada di antara dua pendekatan: eksakta yang mengandalkan data dan metode kuantitatif, serta realitas sosial yang dipengaruhi budaya, komunikasi, dan perilaku manusia. Meskipun pendekatan eksakta memberi struktur dan ketepatan, praktik di lapangan menunjukkan bahwa faktor sosial sering menentukan keberhasilan manajemen. Karena itu, manajemen dipandang sebagai ilmu hibrid yang membutuhkan perpaduan analisis terukur dan pemahaman konteks manusia.

2025

Esai ini menjelaskan bahwa ilmu manajemen berada di antara dua pendekatan: eksakta yang mengandalkan data dan metode kuantitatif, serta realitas sosial yang dipengaruhi budaya, komunikasi, dan perilaku manusia. Meskipun pendekatan eksakta...more
Esai ini menjelaskan bahwa ilmu manajemen berada di antara dua pendekatan: eksakta yang mengandalkan data dan metode kuantitatif, serta realitas sosial yang dipengaruhi budaya, komunikasi, dan perilaku manusia. Meskipun pendekatan eksakta memberi struktur dan ketepatan, praktik di lapangan menunjukkan bahwa faktor sosial sering menentukan keberhasilan manajemen. Karena itu, manajemen dipandang sebagai ilmu hibrid yang membutuhkan perpaduan analisis terukur dan pemahaman konteks manusia.

2025

La calidad educativa es un reto metodico, sistematico y de organizacion. Para el presente trabajo se abordaron estudios de investigacion, a traves de una revision y analisis documental de articulos indexados relacionados con la calidad...more
La calidad educativa es un reto metodico, sistematico y de organizacion. Para el presente trabajo se abordaron estudios de investigacion, a traves de una revision y analisis documental de articulos indexados relacionados con la calidad educativa en Iberoamerica, a partir del impacto que han generado las politicas, sistemas, modelos, estandares, guias, procesos, pautas y otros aspectos relevantes, en los sistemas de gestion de la calidad y evaluacion en las instituciones educativas. Para ello, se formulo el siguiente interrogante: ?cual es el estado de las investigaciones en calidad educativa publicadas en revistas indexadas en bases de datos (Dialnet, Doaj, E-revistas, Latindex, Rebiun, Recolecta, Redalyc y Scielo) en los ultimos 10 anos? Se emplea un enfoque cualitativo, abordando la informacion en forma de espiral teniendo en cuenta los planteamientos de Hoyos (2010) cuando define fases que se desarrollan dentro de la investigacion documental, ahondando en este caso en las fase pr...

2025, Lilik Sudiajeng ; CV. Angkasa Media Literasi

Buku Metode Penelitian Terapan ini hadir sebagai panduan praktis bagi mahasiswa, dosen, dan peneliti yang ingin memahami bagaimana penelitian dapat digunakan untuk memecahkan masalah nyata di berbagai bidang kehidupan. Disusun dengan...more
Buku Metode Penelitian Terapan ini hadir sebagai panduan praktis bagi mahasiswa, dosen, dan peneliti yang ingin memahami bagaimana penelitian dapat digunakan untuk memecahkan masalah nyata di berbagai bidang kehidupan. Disusun dengan pendekatan yang aplikatif dan mudah dipahami, buku ini menjelaskan langkah-langkah penting dalam merancang, melaksanakan, serta menganalisis penelitian yang berorientasi pada solusi. Setiap konsep disajikan secara runtut dengan contoh kontekstual, sehingga pembaca dapat langsung menerapkannya sesuai kebutuhan bidang masing-masing.

Selain memberikan pemahaman metodologis, buku ini juga menekankan pentingnya integritas ilmiah, etika penelitian, serta relevansi hasil penelitian bagi pengembangan ilmu pengetahuan dan kesejahteraan masyarakat. Dengan bahasa yang komunikatif dan penyajian yang sistematis, buku ini diharapkan menjadi referensi penting dalam melatih kemampuan berpikir kritis dan solutif, sekaligus mendorong lahirnya penelitian terapan yang bermutu dan berdampak positif bagi lingkungan akademik maupun praktis.

2025, Desenvolvimento de um recurso digital como instrumento de comunicação para qualificar o programa de avaliação de fornecedores de uma instituição federal ( Atena Editora)

Encontrar equilíbrio entre qualidade, segurança, custo e pontualidade é um desafio. Na saúde esses fatores impactam diretamente o atendimento dos pacientes. Instituições públicas não buscam liderança de mercado, mas sim a excelência no...more
Encontrar equilíbrio entre qualidade, segurança, custo e pontualidade é um desafio. Na
saúde esses fatores impactam diretamente o atendimento dos pacientes. Instituições
públicas não buscam liderança de mercado, mas sim a excelência no serviço e gestão
eficiente. A gestão pública enfrenta desafios próprios, como exigências legais e
processos burocráticos, que exigem soluções inovadoras e criativas adaptadas a
realidade da gestão pública. Observa-se uma crescente presença de profissionais
de diversas áreas, como enfermeiros, farmacêuticos e inúmeros outros profissionais
em cargos de gestão dentro de instituições de saúde, apontando uma tendência
multidisciplinar e evidenciando um descompasso entre a educação formal e a atuação
profissional. Este estudo investiga como a Avaliação de Fornecedores pode ser aplicada
em hospitais públicos, especificamente no contexto de um hospital de Porto Alegre.
A avaliação de fornecedores, pouco explorada na literatura, é uma metodologia
de gestão que pode auxiliar empresas a qualificarem sua cadeia de suprimentos,
permitindo que critérios como pontualidade e entregas sejam analisados. O objetivo
principal foi desenvolver um hotsite como ferramenta de educação permanente do
Programa de Avaliação de Fornecedores de uma instituição pública federal do Sul do
Brasil. Os objetivos gerais foram mapear dificuldades dos fornecedores, identificar
ferramentas de comunicação digitais focadas na qualificação de fornecedores na
gestão pública e propor requisitos para um hotsite de apresentação do Programa
de Avaliação de Fornecedores. A partir da análise de dados de 58 fornecedores,
identificou-se a pontualidade como principal ponto crítico, além de dificuldades
relacionadas à comunicação e à forma de apresentação das informações do Programa.
Como resposta a essas necessidades, foi desenvolvido um hotsite como produto
final deste trabalho, com o objetivo de tornar o Programa mais acessível, atrativo e
alinhado aos princípios da educação permanente e da gestão participativa.

2025

Mahasiswa S1 Manajemen Fakultas Ekonomi dan Bisnis UPNVJ) Manajemen sebagai sebuah disiplin ilmu yang berkembang di tengah persimpangan antara pendekatan eksakta dan realitas sosial. Di satu sisi, pendekatan eksakta dalam keilmuan...more
Mahasiswa S1 Manajemen Fakultas Ekonomi dan Bisnis UPNVJ) Manajemen sebagai sebuah disiplin ilmu yang berkembang di tengah persimpangan antara pendekatan eksakta dan realitas sosial. Di satu sisi, pendekatan eksakta dalam keilmuan manajemen menekankan ketepatan, rasionalitas, serta menggunakan prinsip-prinsip ilmiah yang dapat diuji secara objektif. Banyak teori manajemen awal, seperti teori ilmiah manajemen Taylor (1911) menekankan bahwa produktivitas dapat ditingkatkan melalui pengukuran gerak dan waktu secara sistematis, sementara riset kontemporer seperti melalui Balanced Scorecard mencoba merumuskan sistem pengukuran kinerja yang terstruktur dan kuantitatif. Namun, di sisi lain, praktik manajemen di lapangan tidak pernah benar-benar terlepas dari realitas sosial yang bersifat dinamis, subjektif, dan sangat dipengaruhi oleh perilaku manusia yang selalu berubah setiap saat dan sering sulit diprediksi. Ketegangan inilah yang memunculkan perdebatan mengenai hakikat keilmuan manajemen, yaitu apakah hakikat keilmuan manajemen dapat disejajarkan dengan ilmu eksakta yang menuntut kepastian dan rasionalitas atau justru lebih dekat dengan ilmu sosial yang menekankan interpretasi, subjektivitas, dan kompleksitas perilaku manusia. Meskipun metode tersebut dibangun dari logika eksakta dan prediksi statistik, hasilnya sering tidak mencerminkan kompleksitas perilaku manusia dalam organisasi, misalnya konflik internal atau interpretasi subjektif terhadap kebijakan. Sebagai contoh, penelitian tentang Big Data menunjukkan bahwa 70% prediksi berbasis data mengalami deviasi ketika variabel sosial seperti motivasi dan resistensi perubahan muncul dalam organisasi.

2025, faura

Puji syukur kehadirat Allah SWT atas segala rahmat dan karunia-Nya sehingga makalah yang berjudul "Pengumpulan Data dan Teknik Menganalisis Data" ini dapat diselesaikan dengan baik. Shalawat dan salam semoga selalu tercurah kepada Nabi...more
Puji syukur kehadirat Allah SWT atas segala rahmat dan karunia-Nya sehingga makalah yang berjudul "Pengumpulan Data dan Teknik Menganalisis Data" ini dapat diselesaikan dengan baik. Shalawat dan salam semoga selalu tercurah kepada Nabi Muhammad SAW. Dalam proses penyusunan makalah ini, penulis mengucapkan terima kasih kepada semua pihak yang telah memberikan bantuan, bimbingan, dan dukungan, baik berupa tenaga, pikiran, maupun motivasi. Tanpa bantuan tersebut, makalah ini tentu tidak dapat terselesaikan sebagaimana mestinya. Makalah ini membahas tentang cara-cara mengumpulkan data secara terarah, serta berbagai teknik yang dapat digunakan untuk menganalisis data agar menghasilkan informasi yang akurat. Pembahasan disusun secara ringkas dan jelas agar mudah dipahami oleh para pembaca. Penulis menyadari bahwa makalah ini masih jauh dari sempurna. Oleh karena itu, penulis sangat mengharapkan kritik dan saran yang membangun demi penyempurnaan makalah ini pada kesempatan berikutnya. Semoga makalah ini dapat memberikan manfaat bagi para pembaca. Balaiselasa,

2025

Traditional public policy decision making has been supported with a cyclical framework based on the rational model, first introduced in the 1950s by Harold Lasswell. However, public policy problems are intrinsically complex and are...more
Traditional public policy decision making has been supported with a cyclical framework based on the rational model, first introduced in the 1950s by Harold Lasswell. However, public policy problems are intrinsically complex and are usually inherently multi-disciplinary and critics of the cyclical model call for more holistic approaches to public policy decision making to address this complexity. This means methodologies, tools and techniques that support multiple perspectives, involve multiple stakeholders and require multiple sources of information are essential for the investigation, analysis and support of public policy decision making. The proposed framework presented in this thesis has been developed to address the issues arising when investigating public policy problems. It addresses the complexity and multiplicity that is public policy decision making, concentrating on problem identification and definition. There is a presentation of the existing frameworks for policy decisio...

2025, Advances in social science, education and humanities research

The E-government in Indonesia has not been running well. The phenomenon shows that the development of e-government implementation declared to be completed in 2024 has not been achieved optimally. This paper aims to contribute thoughts on...more
The E-government in Indonesia has not been running well. The phenomenon shows that the development of e-government implementation declared to be completed in 2024 has not been achieved optimally. This paper aims to contribute thoughts on accelerating the implementation of e-government in Indonesia. E-government is a process of digitizing government, including in the community. The targets of bureaucratic reform in the implementation of e-government include the full implementation of public digital services and the administration of national government; big data and artificial intelligence; realizing a smart city with a new way of working. Transformation is a very complex process of change and requires an ability to equate perception to change itself. The research method uses the Soft System Methodology (SSM) approach as the right method to solve complex problems. This study found that there are two main obstacles faced in the implementation of e-government. First, business processes that have not been integrated due to the low culture of various data and information between government agencies. Second, because the infrastructure of Information and Computer Technology (ICT) has not reached all government agencies. There are some recommendations provided, namely (1) managing government work systems and processes, (2) utilizing ICT in public service, (3) developing the telecommunications and information technology industry, and (4) developing the capacity of human resources in the government.

2025

The purpose of this three-essay dissertation was to expand knowledge and theory regarding soft systems methodologies (SSMs) and data visualization approaches in business, engineering, and other social sciences. The first essay depicts a...more
The purpose of this three-essay dissertation was to expand knowledge and theory regarding soft systems methodologies (SSMs) and data visualization approaches in business, engineering, and other social sciences. The first essay depicts a bibliometric analysis study of the historic impacts of SSM from 1980-2018 on business, engineering, and other social sciences fields. This study found 285 articles that described or employed SSM for research and included outcomes such as top SSM authors, author citation impacts, common dissemination outlets, timebound distribution of publications, and other relevant findings. This study provided a picture of who, what, why, when, and where SSM has had the greatest impact on academic thought and practice. The second essay presents research on the academic impact of Systemigrams, an associated data visualization approach, finding examples of conceptual or research development that employed Systemigrams to depict complex problem situations. Recommendations for improvement of designing these data visualizations to increase their field use resulted from this study. The final essay leverages a selection of the articles as use cases to produce a grounded theory study to identify phenomena that arose from the use of SSM for operations and firm strategy research. This study identified two broad themes including (i) scope, structure, and process challenges and (ii) performance and evaluation limitations. These themes were explained by six patterns that emerged from the publications. Each produced change recommendations for SSM process, practice, and reporting to support its continued viability and adoption in business and operations research.

2025

Na gestão da saúde, a tecnologia é uma faca de dois gumes. Por um lado, pode gerar benefícios para os pacientes. Por outro lado, afeta a sustentabilidade das soluções de saúde. Este artigo analisa possíveis alternativas para controlar os...more
Na gestão da saúde, a tecnologia é uma faca de dois gumes. Por um lado, pode gerar benefícios para os pacientes. Por outro lado, afeta a sustentabilidade das soluções de saúde. Este artigo analisa possíveis alternativas para controlar os gastos com medicamentos em sistemas e serviços.

2025

Lack of effective involvement of stakeholders is one of the main drawbacks of enterprise architecture initiatives. Ongoing attempts to overcome this involveusing Collaboration Engineering to develop acollaboration process that enterprise...more
Lack of effective involvement of stakeholders is one of the main drawbacks of enterprise architecture initiatives. Ongoing attempts to overcome this involveusing Collaboration Engineering to develop acollaboration process that enterprise architects can execute to facilitate collaborative sessions with stakeholders during architecture creation. However, afield study evaluation of this process revealed that it offered inadequate support for stirring vigorous and rigorous discussions during activities that required organizing and assessing problem or solution aspects that resulted from brainstorming activities. Since Soft Systems Methodology (SSM) helps to structure rational thinking about messy situations, its techniques can be adapted to supplement the design of the collaboration process with support for triggering discussions and creating ashared understanding and vision among stakeholders. This paper therefore presents ascript that shows howthis can be done, and discusses its evaluation in areal case.

2025, Journal of Information Technology

Please refer to published version for the most recent bibliographic citation information. If a published version is known of, the repository item page linked to above, will contain details on accessing it.

2025, European Journal of Information Systems

This is a study of social facilitation effects in online auctions. We focus on the growth in online auctions, and the emergence of instant messaging and communication availability technologies. These two trends merge to provide a...more
This is a study of social facilitation effects in online auctions. We focus on the growth in online auctions, and the emergence of instant messaging and communication availability technologies. These two trends merge to provide a collaborative online social framework in which computer mediated communication may affect the behaviour of participants in online auctions. The interaction between buyers and sellers in traditional, face-to-face markets creates phenomena such as social facilitation, where the presence of others impacts behaviour and performance. In this study we attempt to replicate and measure social facilitation effects under the conditions of virtual presence. Does social facilitation apply to online auctions, and if so, how can it influence the design of online settings? We developed and used a simulated, Java-based Internet Dutch auction. Our findings indicate that social facilitation does indeed occur. In an experimental examination, participants improve their results and stay longer in the auction under conditions of higher virtual presence. Participants also indicate a preference for auction arrangements with higher degrees of virtual presence. Theoretically, this study contributes to the study of social facilitation, adding evidence of the effect when the presence is virtual.

2025

Judul dan abastrak sudah mencerminkan isipenelitian Judul dan penelitian ini adalah''Pengetahu an Dan Kesiapan Berkeluarga Bagi Remaja Komparatif SMA,SMK Dan MA''.Abastrak dari jurnal ini • Tidak materi tersebut tidak mencantumkan...more
Judul dan abastrak sudah mencerminkan isipenelitian Judul dan penelitian ini adalah''Pengetahu an Dan Kesiapan Berkeluarga Bagi Remaja Komparatif SMA,SMK Dan MA''.Abastrak dari jurnal ini • Tidak materi tersebut tidak mencantumkan Abastrak • Tujuan dan metode penelitian sudah jelas di dalam jurnal ini tujuan penelitian ini adalahunt uk mengetahui tinggi nya kasus pernikahandini pada remaja studi komparatif SMA,SMK Dan MA.Penelitian menggunakan desain analitikobervesional dengan pendekatan Cross sectional penelitian ini di lakukan di sekolah menegah ataswilayah kabupaten Bantul.

2025, European Journal of Operational Research

The purpose of this paper is to present an application of Community OR (COR), using Soft Systems Methodology (SSM), to help a fund manager to understand how to unlock and release more resources into communities. The problem area under...more
The purpose of this paper is to present an application of Community OR (COR), using Soft Systems Methodology (SSM), to help a fund manager to understand how to unlock and release more resources into communities. The problem area under investigation is a perceived lack of connectivity and alignment between and within public, for-profit, and the third sectors in Scotland. We argue that as the forprofit sector controls the majority of resources in most economies, they need to be part of any solution. However, we propose an approach that offers an alternative to the neoliberal business paradigm that has become prevalent in society and suggest that this must involve the inclusion of people and communities, in part represented by third sector organisations. We collected and analysed data from 145 participants and the outcome from this research was the 'Connect model' , which was proposed to achieve the client's goal and to address a range of stakeholder challenges. In the SSM study, the 'investing in social capital' system was deemed a necessary early intervention, to bring together actors in an 'open system' that addresses the 'whole problem' area (launched as the 'Responsible Business Forum' ). Three additional concepts emerged from the study that helped refine the 'Connect model' and have implications for theory and practice: 1) the co-creation of business-community value, 2) facilitated by a conduit, 3) that unlocks a 'shared space' based on a match of shared aspirations and values .

2025

This paper proposes that the project management discipline would benefit from the findings of practitioners who conduct research into their own practice. Project management researchers associated with a UK government-funded research...more
This paper proposes that the project management discipline would benefit from the findings of practitioners who conduct research into their own practice. Project management researchers associated with a UK government-funded research project have recently suggested that the project management field requires more research into 'project actuality', focusing on social processes of how project managers think in action and that such research could contribute to more satisfactory outcomes of contemporary projects. This paper describes a hypothetical dilemma faced by a project manager and briefly describes four doctoral research projects carried out by practitioners who used action research, case research and systems thinking methodologies to address real problems they faced in their projects. It discusses their findings and some common features of these projects and argues that practitioner research using interpretative and critical research methods into actual problems faced by project managers could contribute to useful knowledge for project managers.

2025, International Journal of Managing Projects in Business

PurposeThis paper aims to show how systems thinking can be incorporated in action research (AR) interventions to successfully implement organizational change. The two case studies described in this paper would be useful to managers who...more
PurposeThis paper aims to show how systems thinking can be incorporated in action research (AR) interventions to successfully implement organizational change. The two case studies described in this paper would be useful to managers who want to implement change in their own organizations.Design/methodology/approachBoth projects used AR as the methodology due to its flexible, responsive and emergent nature. In one project, there was a deliberate attempt to incorporate soft systems thinking whereas in the other project soft systems thinking was used as a sense‐making process while carrying out AR. As an added benefit both approaches have resulted in successful completion of doctoral research.FindingsSoft systems methodology (SSM) and AR can both help in addressing ill‐structured problems faced by managers, in collaboration with stakeholders using questioning and reflection. Both lead to an increased understanding about the problem situation. The difference is that SSM uses a more struc...

2025, International journal of engineering business and social science

The soft systems methodology (SSM) method is used in this study to address the perspective of community collective engagement (Participation with the community) in the context of tourist awareness groups. This study aims to develop a new...more
The soft systems methodology (SSM) method is used in this study to address the perspective of community collective engagement (Participation with the community) in the context of tourist awareness groups. This study aims to develop a new model that can increase community engagement using digital technology for tourist objectives. This research examines difficulties and formulates novel digital technology solutions through case studies on tourist awareness groups. The findings of this study suggest that the SSM method may give a comprehensive picture and enable the building of relevant and successful models. This study contributes significantly to our understanding of how to improve community engagement in technology-based tourist situations.

2025

O presente trabalho tem como principal objetivo apresentar uma nova abordagem de Aprendizado Ativo, e propor uma forama de utiliza-lo na busca por codigo-fontes passivel de falha. A tecnologia crescente tem permitido sistemas de software...more
O presente trabalho tem como principal objetivo apresentar uma nova abordagem de Aprendizado Ativo, e propor uma forama de utiliza-lo na busca por codigo-fontes passivel de falha. A tecnologia crescente tem permitido sistemas de software cada vez mais complexos e, por conseguinte, codigos-fonte cada vez maiores. A busca por codigo com falha torna-se, entao, tarefa de alto custo e, por vezes, humanamente inviavel. Dessa forma, o problema de busca por falha em codigo-fonte e melhor tratado quando modelado como um problema de aprendizado. Ainda assim, existe a necessidade de um numero de dados, codigos, rotulados para o aprendizado do algoritmo. Para diminuirmos essa necessidade, utilizamos o paradigma do Aprendizado Ativo, que seleciona dentro de um conjunto, um subconjunto de elementosque fornecam informacoes relevantes para aprendizado. Nesse trabalho determinamos que a selecao seja baseada no problema da diversidade maxima, um problema de otimizacao que busca selecionar elementos q...

2025, Acta Universitaria

El propósito del siguiente artículo es mostrar los resultados de investigación conceptual en torno al conocimiento de la comunicación desde una perspectiva cibernética. El enfoque permitió integrar y organizar el conocimiento existente a...more
El propósito del siguiente artículo es mostrar los resultados de investigación conceptual en torno al conocimiento de la comunicación desde una perspectiva cibernética. El enfoque permitió integrar y organizar el conocimiento existente a través de la exploración de principios y procesos fundamentales del sistema. El estudio del sistema de comunicación se desarrolla bajo el enfoque amplio de la forma de conocimiento transdisciplinario. Para lograrlo se utilizan metodologías cibernéticas de segundo orden y sistémicas como la Metodología de Sistemas Suaves (MSS) de Checkland (2012) y Checkland & Poutler (2010). Esta metodología permite la diferenciación de procesos epistémicos y ontológicos del proceso de investigación-acción a través de la resolución de situaciones-problema. La propuesta deriva de un proyecto de investigación más amplio sobre la comunicación como sistema de conocimiento amplio o sistémico. Contribuye a proponer de forma gradual nuevas etapas para el estudio de la comu...

2025, Journal of Information Technology

This paper profiles the eCommerce research of the past 7 years. Drawing on a sample of 582 articles in both academic and professional journals, we highlight the major domains and explore the most salient themes in each area. Our analysis...more
This paper profiles the eCommerce research of the past 7 years. Drawing on a sample of 582 articles in both academic and professional journals, we highlight the major domains and explore the most salient themes in each area. Our analysis finds that the interdisciplinary nature of eCommerce research has led to great diversity in the topics explored. Moreover, eCommerce researchers have been diverse in their use of both research approaches and methods. Our analysis delineates several areas that remain underserved, highlighting a number of research opportunities for the IS community as eCommerce continues to evolve.

2025, Práticas em Gestão Pública Universitária

O padrão de consumismo da sociedade atual ocasiona tanto o esgotamento dos recursos naturais quanto a geração descontrolada de resíduos sólidos e a consequente dificuldade de tratamento de rejeitos. As compras governamentais têm grande...more
O padrão de consumismo da sociedade atual ocasiona tanto o esgotamento dos recursos naturais quanto a geração descontrolada de resíduos sólidos e a consequente dificuldade de tratamento de rejeitos. As compras governamentais têm grande impacto na economia de vários países, sendo um poderoso instrumento de influência no mercado, podendo estimular o desenvolvimento sustentável. Nas instituições públicas, uma das iniciativas concretas como forma de colaborar para o desenvolvimento sustentável é a inserção de práticas e critérios ambientais nas aquisições de bens e serviços por meio de licitação pública. Este trabalho objetiva analisar a admissão e a inserção de critérios de sustentabilidade ambiental nos processos de compras no âmbito das Unidades Administrativas de Serviços Gerais (UASG) da Universidade Federal do Rio de Janeiro (UFRJ). Foram identificados os instrumentos legais existentes no Brasil usados nas compras públicas, consolidados a partir da Instrução Normativa nº 01/2010 do Ministério do Planejamento, Orçamento e Gestão. Foi feita ainda consulta à ferramenta Painel de Compras do Portal de Compras do Governo Federal, a fim de analisar a utilização de critérios socioambientais nas aquisições de bens e materiais. Além disso, foram propostas medidas que visam a aperfeiçoar e tornar as aquisições de materiais na UFRJ mais ambientalmente adequadas. Apesar de ter ocorrido um crescimento de quase 100% se considerados os dados de 2019 em relação ao ano de 2018, a porcentagem de compras com itens sustentáveis em relação ao total das compras na UFRJ ainda está aquém do que poderia ser considerado satisfatório, representando apenas 3,17% do total.
by FER S

2025

con fundamento en lo dispuesto por los artículos 4, fracción I del ordenamiento legal antes citado y 173, 176, 184, 234 fracciones VIII, IX y XXI, 235 in fine, 236 y 238 del Reglamento Interno del propio Instituto, y CONSIDERANDO Que la...more
con fundamento en lo dispuesto por los artículos 4, fracción I del ordenamiento legal antes citado y 173, 176, 184, 234 fracciones VIII, IX y XXI, 235 in fine, 236 y 238 del Reglamento Interno del propio Instituto, y CONSIDERANDO Que la Secretaría Académica integró una comisión con los Directores de Coordinación que atienden a los dos primeros niveles académicos que se imparten en esta Casa de Estudios, con el propósito de actualizar el Manual de organización y procedimientos para el funcionamiento de las academias de profesores.

2025, Social Marketing Quarterly

Background: Despite being acknowledged worldwide as essential maternal care providers, midwives remain marginalized in the Jordanian healthcare system. Further, considering Jordan’s goal to achieve a total fertility rate of 2.1 by 2030...more
Background: Despite being acknowledged worldwide as essential maternal care providers, midwives remain marginalized in the Jordanian healthcare system. Further, considering Jordan’s goal to achieve a total fertility rate of 2.1 by 2030 and Jordanian women’s preference for female providers, enhancing midwives’ role could significantly promote the use of reproductive health and family planning services. Focus of the Article: We report on opportunities created by opening the boundary of our social marketing understanding to systems thinking in practice (STiP), using soft systems methodology (SSM) to engage with the complex situation of midwifery policy in Jordan. Research Question: In what ways could STiP benefit upstream social marketing interventions? We attempt to answer this question from the perspective of an SSM action research in Jordan. Program Design/Approach: The intervention combines stakeholder analysis and evidence-based policy with an SSM seven-stage cycle. We analyze the...

2025

Tujuan artikel ini adalah untuk memahami desain metode penelitian kualitatif naratif dimana metode ini digunakan untuk memahami, mendeskripsikan dan menafsirkan pengalaman hidup seseorang atau kelompok dalam bentuk cerita. Fokusnya pada...more
Tujuan artikel ini adalah untuk memahami desain metode penelitian kualitatif naratif dimana metode ini digunakan untuk memahami, mendeskripsikan dan menafsirkan pengalaman hidup seseorang atau kelompok dalam bentuk cerita. Fokusnya pada alur narasi – bagaimana individu memberi makna terhadap peristiwa yang dialami, lalu disampaikan kembali melalui kisah yang terstruktur.

2025

By publishing this report the KBF aims to facilitate knowledge sharing among all interested parties bringing together important learnings and take-away messages on working with wicked problems. Acknowledging the existence of wicked...more
By publishing this report the KBF aims to facilitate knowledge sharing among all interested parties bringing together important learnings and take-away messages on working with wicked problems. Acknowledging the existence of wicked problems means admitting to face societal challenges for which no definitive answer exists. Wicked problems are structurally complex so that it is hard to say where a given problem stops and another one begins. And stakeholders will frame these challenges in different ways so that a one-size-fits-all solution is highly unlikely. Thinking in terms of wicked problems opens up a novel repertoire of strategies to come to grips with these issues. The report guides you through three approaches, five methodologies and seven rules of thumb

2025

By publishing this report the KBF aims to facilitate knowledge sharing among all interested parties bringing together important learnings and take-away messages on working with wicked problems. Acknowledging the existence of wicked...more
By publishing this report the KBF aims to facilitate knowledge sharing among all interested parties bringing together important learnings and take-away messages on working with wicked problems. Acknowledging the existence of wicked problems means admitting to face societal challenges for which no definitive answer exists. Wicked problems are structurally complex so that it is hard to say where a given problem stops and another one begins. And stakeholders will frame these challenges in different ways so that a one-size-fits-all solution is highly unlikely. Thinking in terms of wicked problems opens up a novel repertoire of strategies to come to grips with these issues. The report guides you through three approaches, five methodologies and seven rules of thumb

2025, Systemic Practice and Action Research

Enabling political legitimacy and conceptual integration for climate change adaptation research within an agricultural bureaucracy: a systemic inquiry. Systemic Practice and Action Research, 32(5) pp. 573-600. For guidance on citations...more
Enabling political legitimacy and conceptual integration for climate change adaptation research within an agricultural bureaucracy: a systemic inquiry. Systemic Practice and Action Research, 32(5) pp. 573-600. For guidance on citations see FAQs.

2025, European Journal of Information Systems

The ageing of the global population is creating a crisis in chronic disease management. In the USA, 29 million people (or 9.3% of the population) suffer from the chronic disease of diabetes; according to the WHO, globally around 200...more
The ageing of the global population is creating a crisis in chronic disease management. In the USA, 29 million people (or 9.3% of the population) suffer from the chronic disease of diabetes; according to the WHO, globally around 200 million people are diabetic. Left unchecked, diabetes can lead to acute and long-term complications and ultimately death. Diabetes prevalence tends to be the highest among those aged 65 and older (nearly 20.6%), a population which often lacks the cognitive resources to deal with the daily self-management regimens. In this paper, we discuss the design and implementation of an Internet-of-Things (IoT) and wireless sensor system which patients use in their own homes to capture daily activity, an important component in diabetes management. Following Fogg's 2009 persuasion theory, we mine the activity data and provide motivational messages to the subjects with the intention of changing their activity and dietary behaviour. We introduce a novel idea called "persuasive sensing" and report results from two home implementations that show exciting promise. With the captured home monitoring data, we also develop analytic models that can predict blood glucose levels for the next day with an accuracy of 94%. We conclude with lessons learned from these two home case studies and explore design principles for creating novel IoT systems.

2025, European Journal of Information Systems

The aim of this paper is to show how speech act theory can be used in systems development as a theoretical foundation for conceptual modelling. With the traditional notion of the conceptual model as an image of reality, the predominant...more
The aim of this paper is to show how speech act theory can be used in systems development as a theoretical foundation for conceptual modelling. With the traditional notion of the conceptual model as an image of reality, the predominant modelling problem is to analyse how the external reality should be mapped into, and represented in, the system in a 'true' way. In contrast to this, we maintain that the main modelling problem should be to analyse the communication acts performed by use of the system within its business context. This implies an integration of traditional conceptual modelling with action-oriented business modelling based on speech act theory. With such an approach it is possible to reconcile traditional conceptual modelling and the pragmatic aspects of language and computer use. It is argued that such reconciliation is essential to arrive at systems that provide relevant information to users and in which users can trace responsibilities for information, actions and commitments made.

2025, Linnaeus Eco-Tech

The action research methodology and several of its methods have previously been highlighted and described by the authors as a fitting and rigorous framework approach for complex waste management systems. This was in response to criticism...more
The action research methodology and several of its methods have previously been highlighted and described by the authors as a fitting and rigorous framework approach for complex waste management systems. This was in response to criticism of the ex ante selection of traditional empiric systems analysis tools to provide decision support and ‘sustainable improvement’ in such complex systems which often involve strong human and political factors. Several of the action research methods described have recently been utilized in a case study around mineral (aggregate) construction and demolition waste in the Stockholm region. These methods were integrated through a series of workshops and work areas undergone together with project members from several private and public sectors. Leaving the problem fuzzy (loosely defined) in the beginning; utilizing convergent interviewing, rich pictures and focus groups allowed the researchers and partner stakeholders to identify not one but several proble...

2025

Analisis Sistem Lunak dengan Perangkat Expert Choice" menyajikan panduan komprehensif untuk melakukan penelitian kualitatif yang berpusat pada manusia dengan mengintegrasikan pemikiran sistem lunak dengan alat bantu pengambilan keputusan...more
Analisis Sistem Lunak dengan Perangkat Expert Choice" menyajikan panduan komprehensif untuk melakukan penelitian kualitatif yang berpusat pada manusia dengan mengintegrasikan pemikiran sistem lunak dengan alat bantu pengambilan keputusan terstruktur seperti Proses Hirarki Analitik. Dirancang untuk peneliti, praktisi, dan mahasiswa pascasarjana, buku ini menjembatani kesenjangan antara metodologi interpretatif dan analisis kuantitatif menggunakan perangkat lunak Expert Choice.
Buku ini diawali dengan eksplorasi Metodologi Sistem Lunak, teori dasar, dan analisis tematik, yang menawarkan landasan dalam tradisi penelitian kualitatif. Pendekatan-pendekatan ini menekankan pemahaman permasalahan dunia nyata yang kompleks dari berbagai perspektif—keterampilan penting untuk mempelajari isu-isu sosial, organisasi, dan perilaku.

2025, Sustainability

We examine the ecosystem degradation of the Kaipara moana as an example of the nexus of settler colonialism and slow violence. Settler colonialism is a type of domination that violently interrupts Indigenous people’s interactions and...more
We examine the ecosystem degradation of the Kaipara moana as an example of the nexus of settler colonialism and slow violence. Settler colonialism is a type of domination that violently interrupts Indigenous people’s interactions and relationships with their land-, sea-, and water-scapes. Slow violence provides a conceptual framework to explore the slow and invisible erosion of ecosystems and to make visible how unseen violence inflicted upon nature (such as deforestation and sedimentation pollution) also unfolds at the intimate scale of the Indigenous body and household. Here, we present how the structural violence of settler colonialism and ecological transformations created a form of settler colonial slow violence for humans and more-than-humans which highlights the ethical and justice features of sustainability because of the link with settler-colonialism. We argue for the need to include local knowledge and lived experiences of slow violence to ensure ethical and just ensuring ...

2025

Manajemen organisasi industri merupakan kunci penting dalam menjalankan operasional perusahaan yang efisien dan kompetitif. Namun, banyak perusahaan, baik skala kecil maupun besar, masih menghadapi berbagai permasalahan manajerial yang...more
Manajemen organisasi industri merupakan kunci penting dalam menjalankan operasional perusahaan yang efisien dan kompetitif. Namun, banyak perusahaan, baik skala kecil maupun besar, masih menghadapi berbagai permasalahan manajerial yang menghambat produktivitas serta pertumbuhan jangka panjang.

2025

Manajemen organisasi industri merupakan kunci penting dalam menjalankan operasional perusahaan yang efisien dan kompetitif. Namun, banyak perusahaan, baik skala kecil maupun besar, masih menghadapi berbagai permasalahan manajerial yang...more
Manajemen organisasi industri merupakan kunci penting dalam menjalankan operasional perusahaan yang efisien dan kompetitif. Namun, banyak perusahaan, baik skala kecil maupun besar, masih menghadapi berbagai permasalahan manajerial yang menghambat produktivitas serta pertumbuhan jangka panjang.

2025, ANU Press eBooks

The aim of this chapter is to consider the problem of theory building in a practical science and in information technology (IT) and information systems (IS) in particular. Theorising in IT design disciplines (practical science) is...more
The aim of this chapter is to consider the problem of theory building in a practical science and in information technology (IT) and information systems (IS) in particular. Theorising in IT design disciplines (practical science) is differentiated from theorising in other scientific fields in essential ways. Two modes of theorising are distinguished for design disciplines: an interior mode with the how of artefact construction studied and an exterior mode with the what of existing artefactual phenomena studied. Eight principles of theorising are advanced for theory building: 1) artefact centrality; 2) artefact purposefulness; 3) artefacts as systems; 4) design research variants; 5) differing logics; 6) types of theory; 7) mid-range theorising; and 8) interior and exterior modes for theorising. The implicit claim is that consideration of these principles will improve theorising in design disciplines-for both design researchers and researchers using more traditional methods. Some illustrative applications are provided in support of this claim.

2025, Lecture Notes in Computer Science

This paper proposes a methodology of maintaining Case Based Reasoning (CBR) systems by using fuzzy decision tree induction -a machine learning technique. The methodology is mainly based on the idea that a large case library can be...more
This paper proposes a methodology of maintaining Case Based Reasoning (CBR) systems by using fuzzy decision tree induction -a machine learning technique. The methodology is mainly based on the idea that a large case library can be transformed to a small case library together with a group of adaptation rules, which are generated by fuzzy decision trees. Firstly, an approach to learning feature weights automatically is used to evaluate the importance of different features in a given case-base. Secondly, clustering of cases will be carried out to identify different concepts in the case-base using the acquired feature knowledge. Thirdly, adaptation rules will be mined for each concept using fuzzy decision trees. Finally, a selection strategy based on the concepts of ε -coverage and ε -reachability is used to select representative cases. The effectiveness of the method is demonstrated experimentally using two sets of testing data.

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