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Portal:Toolforge/Admin/Runbooks/Redis

From Wikitech
<Portal:Toolforge |Admin |Runbooks

Toolforge Admin

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This runbook explains how to debug and fix common issues withToolforge Redis.

Error / Incident

  • checker.tools.wmflabs.org/toolschecker: Redis set/get is apaging alert that triggers where toolschecked is unable to talk to Redis.

Debugging

SSH to Redis hosts attools-redis-X.tools.eqiad1.wikimedia.cloud and check the output ofredis-cli info replication.

The Redis service is using a non-standard unit name in Systemd:redis-instance-tcp_6379.service

Common issues

max number of clients reached

When this happens, the following message will be logged:ERR max number of clients reached. Check in the logs of all servers withsudo journalctl -g "max number of clients". If you find this message appearing repeatedly, restart the Systemd unit on the hosts where the message is logged:

$sudosystemctlrestartredis-instance-tcp_6379.service

Related information

Portal:Toolforge/Admin/Redis

Support contacts

#wikimedia-cloud-admin is the main communication channel for Toolforge admins.

If Redis is down, you should follow theWikimedia Cloud Services team/Incident Response Process

Old incidents

Retrieved from "https://wikitech.wikimedia.org/w/index.php?title=Portal:Toolforge/Admin/Runbooks/Redis&oldid=2249421"
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