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| Industry | Travel |
|---|---|
| Founded | 2016 |
| Headquarters | Oxford, England |
Number of locations | 3 (Oxford, London, Cape Town) |
Area served | United Kingdom |
Key people | Jeremy Acklam (CEO) |
| Services | Train tickets |
| Owner | Global Travel Ventures |
| Website | www.ticketclever.com |
Ticketclever (styled asticketclever) was an online retail website/online shopping organisation for train tickets for services in theUnited Kingdom. Ticketclever was known for creating analgorithm that was used to sort numerous ticket combinations from many different route combinations and to package them together for a given journey.[1]
Ticketclever was based inOxford with offices inLondon andCape Town, South Africa.[2]
Global Travel Ventures Ltd. (GTV) developed TicketClever (initially called FareMaster) in 2014. Ticketclever was launched in January 2017.[3] Jeremy Acklam, previously fromTrainline was the co-founder and CEO. In March 2017, ticketclever announced they were partnering with the charitySt John Ambulance, to donate an amount to the charity once people purchase a train ticket. GTV sold a 20% stake in the company to train operating companyStagecoach Group in June 2017.[4]
Ticketclever tried to use analytics and data science to try and find the lowest price.[5] Ticket clever employed threeOxford University alumni, two withDoctor of Philosophy inParticle Physics, one with aDoctor of Philosophy in Engineering Science to create analgorithm that filters data sets from theRail Delivery Group, which represent 25train operating companies in Great Britain that are responsible for running trains and setting the price of the fares. Ticketclever used this algorithm to find multi-ticket fare deals on Great Britain's railway network.[citation needed]
Ticketclever was able to issue refunds in accordance with theNational Rail Conditions of Travel, if the circumstances allowed for a refund. The eligibility to change or cancel tickets varied depending on the type of ticket purchased.[6] Companies could choose to charge an administration fee of up to £10 according to the National Rail Conditions of Carriage for refunds.[7]