 | |
| Next | |
| Formerly | J Hepworth & Son (1864–1982) |
| Company type | Public limited company |
| LSE: NXT FTSE 100 Component | |
| ISIN | GB0032089863  |
| Industry | Retail |
| Founded | 1864; 161 years ago (1864) Leeds |
| Founder | Joseph Hepworth |
| Headquarters | Enderby, England, UK |
Number of locations | c. 500 stores (2018)[1] |
Area served | |
Key people |
|
| Brands | Victoria's Secret UK Gap UK Joules Cath Kidston FatFace Made.com |
| Revenue |  £5,491.0 million (2024)[2] |
| £987.9 million (2024)[2] | |
| £800.5 million (2024)[2] | |
| Total assets | £4,724.3 million (2024)[2] |
| Total equity | £1,638.8 million (2024)[2] |
| Owner | Next Holdings Limited |
Number of employees | 48,417 (2024)[2] |
| Subsidiaries | JoJo Maman Bébé (44%) Reiss (72%) |
| Website | www |
Next plc, trading asNext(styled asNEXT) is a Britishmultinational clothing, footwear and home products retailer, which has its headquarters inEnderby, England.[3] It has around 700 stores, of which circa 500 are in theUnited Kingdom, and circa 200 acrossEurope,Asia and theMiddle East.[1] Next is the largest clothing retailer by sales in the United Kingdom, having overtakenMarks & Spencer in early 2012[4] and 2014.[5] It is listed on theLondon Stock Exchange and is a constituent of theFTSE 100 Index.
The company was founded byJoseph Hepworth inLeeds in 1864 as a tailor under the name ofJoseph Hepworth & Son.[6] Initially Hepworth was in partnership with James Rhodes, but the partnership was dissolved in 1872.[7]
On his own, Hepworth expanded the company rapidly, becoming a pioneer of the development of chain stores in Britain. By 1884 the company had 100 outlets.[8]
For much of its history Hepworth was predominantly in the ready-to-wear suit market.[9] In 1963, the company brought in the celebrated Savile Row designerHardy Amies to help revitalise its ready-to-wear suit collection.[10]
In 1981, the company bought womenswear retailerKendall & Sons for £1.75 million from the retail conglomerate Combined English Stores. This gave Hepworth over 600 shops in British high streets.[11]
The intention was to redevelop Kendall's stores as a womenswear chain of shops to complement Hepworth as a chain of menswear stores. DesignerTerence Conran was Chairman of Hepworth at that time, and recruitedGeorge Davies to work at Kendall's. However, Davies's concept was to create a new chain, called Next, initially by converting Kendall's stores. The first Next shops opened on 12 February 1982, with the Kendall's conversion complete by the end of 1983.[6]
Appointed chief executive in 1984, Davies then converted 50 Hepworth stores to the Next format, extending the range to cover menswear. This allowed the development of mini department stores selling women's and men's clothes. This was added to by the introduction of Next interiors to stores which were deemed in the "right demographical areas." In 1986, Davies moved the group's headquarters from Leeds toLeicester, to be closer to the main garment manufacturers, and the company name was changed to Next plc.[6]
In 1987, the group acquired Combined English Stores and the Grattan catalogue company. Extending first to introduce Next childrenswear, Davies then introduced the Next Directory.[12][13]
By 1988, "after seven years of growth, Next had over-expanded suicidally" .. "some stores were not bringing in enough to pay the rent."[14] Davies was sacked and the share price fell to 7p.[14] Chairman Sir David Jones accused Davies of being egotistical and taking Next to the verge of bankruptcy.[15]
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In October 1988, Next sold 433 jewellery stores in the United Kingdom, which principally traded under the Salisburys and Zales brands, to theRatners Group for US$232 million.[16]
The company bought the youth brandLipsy in 2008.[17] In autumn 2009, Next launched an online catalogue for the United States offering clothing, shoes and accessories for women, men and children.[18]
Next's prices in Ireland attracted criticism in 2009 when the company was one of four retailers accused of failing to pass on exchange rate savings to shoppers in the Republic.[19]
In July 2010, aBBC investigation found Next was breaking theConsumer Protection (Distance Selling) Regulations 2000 by billing customers for its delivery costs even if goods were returned within the seven working days.[20] A spokesman for Next admitted that they had been doing this for three years but promised to comply by August 2010.[20]Trading Standards said that the DSRs had been in force for ten years, and there was no excuse for not adhering to them.[20]
In 2014, Next launched localised cross-border sales toUkraine.[21]
In May 2014, theLiving Wage Foundation bought Next shares and attended the annual general meeting in an attempt to persuade the company to pay at least £6.70 and become one of the UK's 700 living wage employers. Next was targeted because it claimed to be a good employer and was thriving. Professor SirGeorge Bain, who set the minimum wage in 1999, said employers could afford to pay much more but acknowledged enforcement could cause unemployment in the retail sector.[22]
In October 2014, the company was one of several retailers criticised by journalistJanice Turner inThe Times for failing to pay what she described as a living wage. Turner further argued UK taxpayers pay £28 billion to low-paid workers throughtax credits, and retail companies – which have the highest proportion of low paid workers – are exploiting austerity and effectively adding staff wages to the UK welfare bill. When asked to explain the salaries of lower-wage workers despite large profits, a Next spokesperson replied that the company had thirty applicants for every job advertised.[23]
In September 2018, the company's Irish operations profits were separated from Next plc.[24] Next (Ireland) Ltd was formally established to focus on the distribution of products in its physical stores and its online store in the Republic of Ireland. At the same time Next Germany was established.[25]
In November 2022, it was announced Next had acquired theLondon-headquartered furniture retailer,Made.com - which (in the same month) had gone intoadministration.[26]
In December 2022, the company entered into a joint venture with Tom Joule to buy The Joules Group out of administration for £34 million.[27] Tom Joule retained 26% of the equity in the business.[28]
In March 2023, it was announced Next had acquired vintage fashion and homeware retailerCath Kidston out of administration for £8.5 million.[29] The acquisition meant Next had bought the brand name, domain names and intellectual property, but remaining stock was to be sold off by administrators and the four Cath Kidston stores (London, York, Ashford, Cheshire Oaks) were to shut.[30]
The company makes use ofUyghur forced labour provided by the China based supplier, Beijing Guanghua Textile Group, according to research of the Helena Kennedy Center for International Justice, thesocialists and democrats in the European Parliament and further institutions published in December 2023.[31]
Next has three main channels: Next Retail, a chain of 550+ retail branches in the United Kingdom; Next Directory, a home shopping catalogue and website with more than 3 million active customers, and Next International, with 180+ international stores.[3] Its other businesses include Next Sourcing, for own brand products; Lipsy, which designs and sells its own branded younger women's fashion products through wholesale, retail and website channels.[3]
Next operates stores and e-commerce for Victoria's Secret in the UK.[32] In September 2021, Next announced a joint venture withGap. Next will manage Gap's UK website and place Gap concessions in some Next stores. The deal preserves Gap's presence on the UK high street after Gap announced in July 2021 it would close all of its UK stores.[33]
Numbers are in millions ofpounds:
| Financial year ended | Revenue | Net Income | Number of stores | Reference | ||
|---|---|---|---|---|---|---|
| Total | In stores | Online | ||||
| January 2024 | 5,491 | 2,589.6 | 2,901.4 | 800.5 | 458 | [2] |
| January 2023 | 5,034 | 2,289.8 | 2,744.2 | 710.7 | 466 | [34] |
| January 2022 | 4,626 | 1,751.5 | 2,874.4 | 677.5 | 477 | [35] |
| January 2021 | 3,284 | 954.5 | 2,368.4 | 286.7 | 491 | [36] |
| January 2020 | 4,362 | 1,851.9 | 2,146.6 | 593.9 | 498 | [37] |
| January 2019 | 4,211 | 1,955 | 1,918.8 | 590.4 | 507 | [38] |
| January 2018 | 4,118 | 2,123 | 1,728.5 | 591.8 | 528 | [39] |
| January 2017 | 4,137 | 2,305 | 1,728 | 635.3 | 538 | [40] |
| January 2016 | 4,214 | 2,406 | 1,688 | 666.8 | 540 | [41] |
| January 2015 | 4,028 | 2,348 | 1,541 | 634.9 | 539 | [42] |
| January 2014 | 3,758 | 2,241 | 1,374 | 553.2 | 541 | [43] |
| January 2013 | 3,548 | 2,191 | 1,193 | 473.1 | 540 | [44] |
| January 2012 | 3,441 | 2,191 | 1,089 | 474.8 | 536 | [45] |
| January 2011 | 3,293 | 2,222 | 936 | 400.9 | 525 | [46] |
| January 2010 | 3,406 | 2,274 | 873 | 364.0 | 517 | [47] |
Until circa 1991 Next used a lower caseCourier-style typeface in black against a white background for its logo. This was replaced by the capitalised NEXT logo in aRoman-serif style type face. There were some variations of this such as the logo with each letter of NEXT in an individual square and in some stores in 2005/2006 had the Next logo in a varying blue & black background with "X's" printed on them, as opposed to the black background. In addition, some variations in typeface occurred during the logo's use – including similar fonts that had serifs positioned above the "T" crossbar, similar toGaramond and others that had more in common withTimes New Roman. In 2007 a newnext logo was introduced, although the previous logo continued to be used until stock was exhausted.[48]
Next clothing often carries reference to the origins of the company in 1982 with use of "82" or "1982" as a design feature on clothes in all ranges.[49]
Prior to 2007 Next only advertised immediately prior to a sale, usually through brief television spots and newspaper advertising. In 2007 following a "disappointing" 7.2% fall inlike for like sales, it announced it was investing "£17 million over the next three years to revive its existing stores and product offering" + an additional £10m for marketing.[50]Yasmin Le Bon who modelled in the first Next Directory in Spring 1988 featured in an on-line fashion show.[50]
In September 2007, to celebrate its 25th anniversary, Next launched its first television campaign in twelve years named 'Ali's Party' with the song 'Suddenly I See' and starring Brazilian supermodelAlessandra Ambrosio.[51] All extra casts were Next employees, otherwise nicknamed 'nextras'. A second advert featuring Ambrosio, was screened in November 2007 and the songs were regularly played instore during the campaign.[52]
An advert directed byBen Watts and filmed on the banks of theRiver Seine was shown in September 2010 to reflect the season'sParisian chic styles. It was soundtracked byThe Specials’ "A Message to You, Rudy" and starred Brazilian modelEmanuela de Paula and Spanish actorJon Kortajarena.[53]
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