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| Founded | January 30, 1929; 96 years ago (1929-01-30), asInter-Island Airways | ||||||
|---|---|---|---|---|---|---|---|
| Commenced operations | October 6, 1929; 95 years ago (1929-10-06) | ||||||
| AOC # | HALA005A[1] | ||||||
| Hubs | |||||||
| Frequent-flyer program | HawaiianMiles | ||||||
| Fleet size | 74 | ||||||
| Destinations | 31[3] | ||||||
| Parent company | Alaska Air Group | ||||||
| Headquarters | Honolulu, Hawaii, United States | ||||||
| Key people |
| ||||||
| Founder | Stanley Kennedy Sr. | ||||||
| Revenue | US$869 million (2024)[5] | ||||||
| Net income | US$(58) million (2024)[5] | ||||||
| Total assets | US$4.4 billion (2024)[5] | ||||||
| Employees |  7,362 (2024)[5] | ||||||
| Website | hawaiianairlines | ||||||
Hawaiian Airlines, Inc. (Hawaiian:Hui Mokulele o Hawaiʻi[huwimokuleleohəˈʋɐjʔi])[6][7] is a commercial U.S.airline headquartered inHonolulu,[8][9] and a subsidiary of theAlaska Air Group. It is the largest operator of commercial flights to and from the island state ofHawaiʻi, and thetenth largest commercial airline in the United States by passengers carried.
Operating from its primary hub atDaniel K. Inouye International Airport onOʻahu and a secondary hub atKahului Airport onMaui, the airline provides inter-island flights within Hawaiʻi, routes to other Pacific island destinations, includingAmerican Samoa andTahiti, service toAlaska andthe U.S. mainland, and international connections toAustralia,Canada,Japan,New Zealand andSouth Korea.
Hawaiian is the oldest American carrier that has never had a fatal accident or ahull loss and consistently ranks as the nation’s most punctual airline. It also leads in reliability metrics, including the fewestcancellations,overbookings, andbaggage handling issues.[10][11][12][13]
On December 3, 2023,Alaska Air Group announced that itplanned to purchase Hawaiian Airlines.[14][15] After receiving regulatory approval, the merger was completed on September 18, 2024.[16][17]
Inter-Island Airways (Hawaiian:Hui Mokulele Piliʻāina), the forerunner of the airline which is now known as Hawaiian Airlines, was incorporated on January 30, 1929. Inter-Island Airways, a subsidiary ofInter-Island Steam Navigation Company, began operations on October 6, 1929, with aBellanca CH-300 Pacemaker, providing short sightseeing flights over Oʻahu.[18][19] Scheduled service began a month later on November 11 usingSikorsky S-38s with a flight fromHonolulu toHilo, via intermediary stops onMolokaʻi andMaui.[20][21]
On October 1, 1941, the name was changed to Hawaiian Airlines[22] when the company phased out the older Sikorsky S-38 andSikorsky S-43 flying boats. The firstDouglas DC-3s were added to the fleet in August 1941, some examples remaining in operation until final retirement in November 1968.[23]
Modern pressurized equipment was introduced in 1952 in the form of theConvair 340. Further Convair 440s were added from 1959 to 1960, most of the Convairs being converted to turbine propeller power from 1965 to 1967. The last were sold in 1974.[24]
Hawaiian Airlines started to offer jet service in 1966 with the acquisition ofDouglas DC-9-10 aircraft, which cut travel times in half on most of its routes.
From 1973 onwards, the airline's logo featured the face of Miss Hawaii 1964,Leina'ala Drummond, who had been a flight attendant with the airline.[25]
From 1976 to 1977 and again from 1978 to 1980, Hawaiian had a mainland air cargo division called Hawaiian Air Cargo based inMacon, Georgia, focused on theUnited States Air Force Logair domestic cargo program. Hawaiian usedLockheed L-188 Electra freighter aircraft. The airline won an Air Force contract for 1976–1977,[26] but then lost the lease of the aircraft it was using and was unable to bid for 1977–1978.[27] In 1978, Hawaiian tried once more with a new batch of aircraft.[28] Hawaiian Air Cargo operated again 1978–1980, when Hawaiian sold the operation toZantop International Airlines.[29][30][31]
Hawaiian Airlines began to expand its footprint throughout the 1980s as the result of intense competition on inter-island routes created by the entrance ofMid Pacific Air into the market. In 1985, the company began its first foray outside the inter-island market through charter services to the South Pacific and then throughout the rest of the Pacific usingDouglas DC-8 aircraft. Despite the early successes of this new business, Hawaiian was forced to curtail its charter services when the Federal Government banned all DC-8 and B707 aircraft withouthush kits from operating within the US. Hawaiian did, however, manage to gain a short exemption for its South Pacific services.[21]
Soon after, in early 1985, the company received the first two of its leasedLockheed L-1011 TriStars. One aircraft was used to launch Hawaiian's first scheduled operation out of Hawaiʻi: dailyHonolulu-Los Angeles services. This new service put Hawaiian in direct competition with the major US air carriers for the first time in its history.[32] Throughout 1985 and 1986, Hawaiian Airlines added additional L-1011s to its fleet and used them to open up services to other West Coast gateway cities such as San Francisco, Seattle, Portland, Las Vegas, and Anchorage, which placed Hawaiian in further competition against the major US airlines.[33]
Hawaiian Airlines also entered the new international markets of Australia and New Zealand in 1986 with one-stop services throughPago Pago International Airport. Hawaiian also aggressively grew its international charter business and pursued military transport contracts. This led to a large growth in the company's revenues and caused its inter-island service's share of revenues to shrink to just about a third of the company's total.[34]
During the 1980s, Hawaiian also embarked on the development and construction ofKapalua Airport on the west side of Maui. Opened in 1987, the airport was designed with a 3,000-foot runway (910 m), which constrained its ability to handle large aircraft.[35] As a result, when the airport first opened, Hawaiian Airlines was the only inter-island carrier with aircraft capable of serving the airport. With itsde Havilland Canada DHC-7 Dash 7 turboprops, Hawaiian had a distinct competitive advantage in the Maui market.[32][33]
Heading into the 1990s, Hawaiian Airlines faced financial difficulties, racking up millions of dollars in losses throughout the previous three years. Due to the airline's increasingly unprofitable operations, it filed forChapter 11 bankruptcy protection in September 1993. During this time, the company reduced many of its costs: reorganizing its debt, wrestling concessions from employees, cutting overcapacity, and streamlining its fleet by disposing of many of the planes it had added to its fleet just a few years earlier.[36]
As part of Hawaiian's restructuring, it sold Kapalua Airport to the State of Hawaii in 1993. Hawaiian soon after discontinued service to the airport as it retired its Dash 7 fleet.[36] The retirement of the Dash 7 in 1994 also resulted in the airline operating a more streamlined all-jet fleet as it exited bankruptcy in September 1994.[37]
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To replace its retired DC-8s and L-1011s, Hawaiian Airlines leased six DC-10s fromAmerican Airlines, who continued to provide maintenance on the aircraft. An agreement with American also included participation in American'sSABRE reservation system and participation in American Airlines'AAdvantage frequent flyer program.[37] The DC-10s were subsequently retired between 2002 and 2003.[10] The company replaced these leased DC-10s with 14 leasedBoeing 767 aircraft during a fleet modernization program that also replaced its DC-9s with newBoeing 717 aircraft. The Boeing aircraft featured an updated rendition of the company's "Pualani" tail art, which had appeared on its Douglas aircraft since the 1970s. A new design was updated by a local artist Mauriel Morejon. Pualani, which means "flower of the sky," the key icon of Hawaiian's brand for more than four decades, continues to feature on the tail of the aircraft; beneath her, a silver maile lei with woven pakalana flower wraps around the fuselage.
In October 2002, Hawaiian began service toPhoenix Sky Harbor airport with its Boeing 767–300 aircraft.[38]
In March 2003, Hawaiian Airlines filed forChapter 11 bankruptcy protection for the second time in its history. The airline continued its normal operations, and at the time was overdue for $4.5 million worth of payments to the pilots' pension plan. Within the company, it was suggested that the plan be terminated. As of May 2005, Hawaiian Airlines had received court approval for its reorganization plan. The company emerged from bankruptcy protection on June 2, 2005, with reduced operating costs through renegotiated contracts with its union work groups; restructured aircraft leases; and investment from RC Aviation, a unit of San Diego–based Ranch Capital, which bought a majority share in parent company Hawaiian Holdings Inc in 2004.
On September 28, 2005, Hawaiian Airlines began nonstop daily flights from Honolulu toSan Jose, California. This made San Jose the fifth gateway city in California to be serviced by Hawaiian; the others wereLos Angeles,San Diego,Sacramento, andSan Francisco.[39]
On May 4, 2006, Hawaiian Airlines expanded service between the US mainland and Hawaii in anticipation of the induction of four additional Boeing 767–300 aircraft, primarily focused on expanding non-stop service to Kahului Airport from San Diego,Seattle, andPortland. Additional flights were also added between Honolulu and the cities of Sacramento, Seattle, and Los Angeles. In 2006, Hawaiian Airlines was rated as the best carrier serving Hawaii byTravel + Leisure,Zagat andCondé Nast Traveler.[40]
_Boeing_767-300ER_at_Sydney_Airport.jpg)
On July 24, 2007, Hawaiian Airlines andAir New Zealand signed a $45 million contract for Air New Zealand to perform heavy maintenance on Hawaiian's Boeing 767 aircraft. This contract lasted for five years. Air New Zealand stated that this opportunity will also give a chance for them to build their expertise working on 767s.[41] In August 2007, theSeattle Seahawks became the second sports team to begin using Hawaiian Airlines to travel to games. TheLas Vegas Raiders, also of the NFL, have been flying Hawaiian Airlines since the 1990s. The two teams formerly flew on Hawaiian's Boeing 767s to and from all their games, but now travel on Hawaiian's Airbus A330s. Several of Hawaiian's Boeing 767 and A330 aircraft have been fitted with decals of logos of the Raiders.
In March 2008, the airline launched nonstop flights toManila, capital of Philippines, in the airline's first major international expansion since it emerged from bankruptcy protection in June 2005.[42][43] In response to the closure ofATA Airlines andAloha Airlines, the airline began flights toOakland on May 1, 2008.[44]
On February 16, 2010, Hawaiian Airlines sought approval from theUnited States Department of Transportation to begin nonstop flights from its hub atHonolulu toTokyo-Haneda sometime in 2010. The airline was one of five US carriers – the others beingDelta Air Lines,Continental Airlines,United Airlines andAmerican Airlines — seeking approval to serve Haneda as part of the U.S.-Japan OpenSkies agreement.[45] Approval was granted from USDOT to begin nonstop service to Haneda, Japan. The flight began service on November 18, 2010.[46] In addition, the airline is planning to establish a codeshare agreement withAll Nippon Airways.[47]
On January 12, 2011, Hawaiian Airlines began nonstop service to Seoul-Incheon, South Korea.[48] On March 31, 2011, Hawaiian announced that they will be renovating the check-in lobby of the inter-island terminal at the Honolulu International Airport (Hawaiian's main hub). Hawaiian, the only occupant of the inter-island terminal, will be removing the traditional check-in counter, to install six circular check-in islands in the middle of the lobbies. Those check-in islands can be used for inter-island, mainland, and international flights.[49] On July 12, 2011, Hawaiian added Osaka, Japan to its network.[50] On November 17, 2011, Hawaiian ordered five additionalAirbus A330-200 aircraft.[51]
On June 4, 2012, Hawaiian expanded to the east coast with daily flights to New York'sJohn F. Kennedy International Airport.[52] On August 30, 2012, Hawaiian filed an application with the U.S. Department of Transportation for a nonstop route betweenKona andTokyo-Haneda.[53] This would fill a void that Japan Airlines left when it ceased service toKona nearly two years earlier.[53] However, the US Department of Transportation rejected the airline's application to begin service.[54] On December 3, 2012, the airline unveiled plans to begin flights toTaipei, Taiwan, beginning July 9, 2013, as part of its aggressive expansion plans.[55]
On February 11, 2013, the airline announced a new venture in the turboprop inter-island business, "’Ohana by Hawaiian”. The service is operated byEmpire Airlines using ATR 42–500 turboprop airplanes. The service began on March 11, 2014, toMolokaʻi andLānaʻi.[56] The airline expanded more "ʻOhana by Hawaiian" routes betweenKahului,Kailua-Kona andHilo during the summer of 2014. On April 10, 2013, the airline announced its first destination in China, with service toBeijing expected to start on April 16, 2014, pending government approval. At the same time, the airline announced that it would end service toManila capital of the Philippines on July 31, 2013.[57] On July 11, 2013, the airline signed a codeshare agreement withChina Airlines.[58]
On March 12, 2014, Hawaiian announced that it would begin daily service betweenKahului andLos Angeles on May 2, adding a second flight from June 30 to September 8 in response to passenger demand. It would also begin nonstop summer service between Los Angeles and bothLīhuʻe, Kauaʻi, andKona, Hawaiʻi.[59]On August 14, 2014, the airline announced direct service betweenKahului andSan Francisco beginning in November.[60]
On January 5, 2015, Hawaiian refiled its previously rejected application with theU.S. Department of Transportation (DOT) for the Kona-Haneda route with service, if approved, to begin in June. The request was prompted by a DOT decision in December 2014 to review the public interest inDelta Air Lines' Seattle-Tokyo route after Delta reduced the frequency of those flights from daily to seasonal.[61] On March 31, DOT again denied the request, opting instead to allow Delta to continue operating the route, withAmerican Airlines taking over if Delta's planned service continued to fail.[62]
On May 1, 2017, the airline revealed a new logo and livery for its aircraft.[63]
On March 6, 2018, the airline announced an order for 10 Boeing 787–9 Dreamliners with options for an additional ten; selecting GE GEnx engines.[64] An order for an additional two 787-9 aircraft was announced on January 4, 2023, converted from existing options.[65]
Due to the economic effects of theCOVID-19 pandemic, Hawaiian Airlines reported a net loss of over $100 million for the Q2 of 2020.[66]
Fourteen-day travel quarantines, which were reinstated for August 2020[67] have also contributed to Hawaiian Airlines' plans to downsize the company by 15–25% by summer 2021.[68][69]
On May 27, 2021, Hawaiian announced that it would discontinue the 'Ohana by Hawaiian brand and its cargo and passenger services after the pandemic and resulting quarantine significantly impacted inter-island travel. The interruptions in service forced the airline to reconsider the viability of the operation and determine it was no longer feasible. The carrier's ATR fleet would be moved to themainland and be prepared for sale.[70]
On April 25, 2022, Hawaiian Airlines announced they will become the first major air carrier to offer theSpaceXStarlink service on all transpacific flights. The service will be offered free to passengers beginning in 2023.[71] In September 2024, Hawaiian announced it had installed Starlink on itsAirbus fleet.[72]
On May 15, 2023, Hawaiian Airlines has introduced the new "Leihōkū Suites" on their Boeing 787–9 Dreamliner aircraft. These suites offer a space with fully lie-flat seating, an 18-inch in-flight entertainment screen, personal outlets, wireless charging, and direct aisle access. The design elements are said to be evoking Hawaiʻi's natural world.[73]
In December 2023,Alaska Airlines announced that itwould merge with Hawaiian Airlines by purchasing it for $1.9 billion in cash along with an assumption of approximately $900 million in outstanding debt.[74] Airline industry analysts had promoted the merger for years which would create a combined carrier focused on the western United States.[75][76][77] The merger would provide Alaska, which is primarily a domestic carrier withnarrowbody aircraft, with Hawaiian's widebody jets, pilots, and international networks.[76][78]
The merger would retain both Alaska Airlines and Hawaiian Airlines as separate brands; Hawaiian Airlines would also become aOneworld member.[79] The two airlines intend to operate a combined frequent-flier program, with Alaska'sMileage Plan likely to replace HawaiianMiles unless the companies opt for an all-new program.[80] The proposed merger was approved by shareholders of Hawaiian Airlines in April 2024, following earlier approval from bothAlaska Air Group and Hawaiian Holdings, Inc.[81][82]
Under President Biden, theU.S. Department of Justice has worked to prevent further consolidation in the airline industry, but it was initially unclear whether the department would file suit against the merger, with analysts noting differences between the proposal and prior proposals opposed by the administration.[83][84][85] The main area of regulatory concern is likely to be that the deal would put about 40% of the traffic between Hawaii and the mainland U.S. in one company's hands.[83] When the deal was announced, company executives expected approval from the Justice Department to take between a year and 18 months.[86] On August 19, 2024, theU.S. Department of Justice completed its regulatory antitrust review of the proposed acquisition and declined to attempt to block the merger in court.[16] On September 17, 2024, the regulator from theU.S. Department of Transportation approved the merger, with conditions including the one-to-one exchange rate for airline points, maintenance of "robust levels" of inter-island passenger and cargo flights, continued service to rural Hawaiian communities, the permission for children under the age of thirteen to sit next to accompanying adults regardless of their tickets, as well as lowered costs for military members and their families.[17]
At the time, the companies overlapped on 12 nonstop routes which they described as minimal.[87] Alaska Airlines emphasized its experience operating an intra-Alaska network including service to 16 destinations not reachable by road while pledging to maintain a robust inter-island schedule in Hawaii to neighbor islands.[88] TheWall Street Journal speculated that consolidation would lead to higher prices for consumers on flights to Hawaii although this was disputed by the companies.[89]
When the merger was announced, Gov.Josh Green (HI) promised that he and the attorney generalAnne Lopez would monitor the merger "very closely" adding that both "are very high-quality companies, but ultimately, I will be watching to make sure all of our state's needs are met and all of our workers are cared for."[86] As part of its effort to garner local support for the merger, Alaska Airlines made three key promises to Hawaii residents to maintain the Hawaiian Airlines brand, keep all front-line union employees, and protect neighbor island flights.[90] In February 2024,Richard Bissen (mayor of Maui County),Rick Blangiardi (mayor of the City and County of Honolulu),Derek Kawakami (mayor of Kauai County), andMitch Roth (mayor of Hawaiʻi County) published an open letter in theHonolulu Star-Advertiser declaring their support for the merger as "good for Hawaiʻi" and enhance service to neighbor islands.[91][92]
Alaska Airlines has confirmed that miles held in Hawaiian's HawaiianMilesfrequent flyer program would be converted to the Alaska Airlines Mileage Plan scheme at a 1:1 ratio.[93]
On September 18, 2024, Alaska Air Group completed the acquisition of Hawaiian Holdings, Inc.[94]
The parent company of Hawaiian Airlines, Inc., is Alaska Air Group. Hawaiian Holdings, Inc., was previously listed on NASDAQ from June 2, 2008, to September 18, 2024, and before was listed on theAmerican Stock Exchange.[95] Hawaiian Holdings, Inc., was aholding company whose primaryasset was the sole ownership of all issued and outstanding shares ofcommon stock of Hawaiian Airlines, Inc. On June 30, 2008, the company announced that it had been added to theRussell 3000 Index.[96]
Recent key figures for Hawaiian Holdings, Inc. (which include the operations of Hawaiian Airlines and former regional subsidiary carrier ʻOhana by Hawaiian), are shown below (for years ending December 31):[97]
| Year | Revenue (in million US$) | Net income (in million US$) | Employees (FTE) | Passengers (in millions) | Load factor (%) | Aircraft | Notes/ references |
|---|---|---|---|---|---|---|---|
| 2014 | 2,315 | 69 | 10.2 | 81.5 | [98][99] | ||
| 2015 | 2,317 | 182 | 10.7 | 81.6 | 54 | [98][99] | |
| 2016 | 2,432 | 224 | 6,199 | 11.1 | 84.3 | 57 | [98][99] |
| 2017 | 2,675 | 331 | 6,660 | 11.5 | 85.9 | 60 | [100][99] |
| 2018 | 2,837 | 233 | 7,244 | 11.8 | 85.3 | 66 | [99] |
| 2019 | 2,832 | 224 | 7,437 | 11.7 | 86.6 | 68 | [101] |
| 2020 | 844 | (511) | 5,278 | 3.4 | 60.6 | 68 | [102][103][104] |
| 2021 | 1,596 | (145) | 6,674 | 6.5 | 69.2 | 69 | [105] |
| 2022 | 2,716 | (240) | 7,108 | 10.0 | 80.1 | 64 | [106] |
| 2023 | 2,641 | (261) | 7,362 | 10.9 | 83.5 | 62 | [107] |
Hawaiian Airlines servesdestinations in several Asia-Pacific countries and territories. The airline added its eighth international destination,Incheon International Airport nearSeoul, South Korea, on January 12, 2011.[48] It also has daily and weekly direct, nonstop international flights from Honolulu to Tahiti, Australia, South Korea, Japan, and New Zealand.
Hawaiian Airlinescodeshares with the following airlines:[108]
Hawaiian Airlines has aninterline agreement withSouth African Airways.[110] It also has a cargo interline agreement withSouthwest Airlines.[111]
As of March 2025[update], Hawaiian Airlines operates the following aircraft:[5][112]
| Aircraft | In service | Orders | Passengers | Refs | Notes | |||
|---|---|---|---|---|---|---|---|---|
| F | Y+ | Y | Total | |||||
| Airbus A321neo | 18 | — | 16 | 44 | 129 | 189 | [113] | |
| Airbus A330-200 | 24 | — | 18 | 68 | 192 | 278 | [114] | |
| Boeing 717-200 | 19 | — | 8 | — | 120 | 128 | [115] | |
| Boeing 787-9 | 3 | 9 | 34 | 79 | 187 | 300 | [116][117] | Deliveries until 2028. Options for 8 additional aircraft.[118] |
| Cargo fleet | ||||||||
| Airbus A330-300P2F | 10 | — | Cargo | Operated forAmazon Air.[119] | ||||
| Total | 74 | 9 | ||||||
The airline names its Boeing 717 aircraft after birds found in Polynesia, its Airbus A330 aircraft afterPolynesian constellations historically used to navigate to the Hawaiian islands, and its Airbus A321neo fleet after plants and forests within the Hawaiian islands.[120][121]
Hawaiian began operating the Boeing 717 on its inter-island network in March 2001.[122] On June 4, 2008, the airline announced that it had agreed to lease an additional four 717 airplanes to meet demand due to the shutdown of Aloha Airlines' passenger operations and the closing ofATA Airlines, with deliveries between September and the end of 2008.[123]
_N202HA_at_New_York-JFK_Airport.jpg)
In January 2013, Hawaiian signed amemorandum of understanding withAirbus for an order of 16A321neo aircraft plus up to 9 options. The aircraft is operated in a 2-class, 189-seat configuration.[124] Following the completion of labor agreements relating to the operation of the aircraft with the airline's pilot and flight attendant unions, the airline finalized the order in March 2013.[125] In December 2016, Hawaiian announced their intention of leasing two additional A321neo aircraft, bringing their total fleet of the type to 18. The first flight took place on January 17, 2018, fromKahului toOakland, California.[126]
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On November 27, 2007, Hawaiian Airlines signed a memorandum of understanding withAirbus for 24 long-range jets priced at $4.4 billion. The order included sixAirbus A330-200s with a further six purchase rights and sixAirbus A350-800s with a further six purchase rights. Plans to fly to Paris and London were discussed. Deliveries for the A330s began in 2010 while the first A350 was to be delivered in 2017.[127] Upon the cancellation of A350-800 development, Hawaiian opted for sixA330-800s instead.[citation needed]
On October 27, 2008, Hawaiian announced that, prior to the arrival of its new A330s, it would lease two additional Airbus A330-200 aircraft, beginning in 2011, at the same time extending the leases of two Boeing 767-300ER aircraft to 2011 (to be withdrawn from service coincident with the delivery of the A330s).[128] Two weeks later, the airline announced the lease of an additional A330-200 for delivery in the second quarter of 2010, and negotiated for delivery of one aircraft from the earlier lease agreement to be moved up to the same quarter.[129] In December 2010, Hawaiian ordered an additional six A330-200 aircraft, bringing the fleet total to 15.[130] Further lease agreements were signed with Air Lease Corporation (one aircraft),[131] and three aircraft each from Hong Kong Aviation Capital[132] and Jackson Square Aviation,[133] bringing the A330-200 fleet to twenty-two. In July 2015, Hawaiian announced the lease of an A330-200 from Air Lease Corporation.[134] The purchase of another A330-200 was announced in December 2016.[126]
In February 2018, Hawaiian was rumored to be cancelling its order for six A330-800s and replacing them with787-9s.[135] It was reported that Boeing priced the aircraft at less than $115 million, and possibly less than $100 million, each; the production cost of a 787-9 is between $80 million and $90 million.Boeing Capital also released Hawaiian from three767-300ER leases in advance; these aircraft were to be transferred toUnited Airlines. Initially, Hawaiian refuted it cancelled its A330-800 order, but did not dismiss a new deal with Boeing.[136] However, on March 6, 2018, Hawaiian Airlines confirmed the cancellation of the A330-800 order and the signing of a Letter of Intent with Boeing to purchase ten787-9 aircraft, with options for an additional ten planes;[137] the deal was finalized at the Farnborough Air Show in July 2018.[138] Hawaiian announced on January 4, 2023, that two additional 787-9 aircraft would be added to its order (for a total of 12 787-9 aircraft on order) as part of a deal with Boeing to defer deliveries.[65] Following multiple delays, Hawaiian received its first 787-9 in January 2024 with initial deployment flying to the West Coast. Previously, Hawaiian had been expecting deliveries to start in November 2023.[139]
Throughout its history, Hawaiian Airlines has operated a diverse range of aircraft including the following:[140][page needed][141][18][19][142][143]
| Aircraft | Introduced | Retired | Notes |
|---|---|---|---|
| ATR 42 | 2014 | 2021 | Operated by former regional subsidiary carrier ʻOhana by Hawaiian for inter-island service. Retired for sale after discontinuation of brand. |
| Beechcraft Model 18 | 1947 | Unknown | Used for charter flights and pilot training. |
| Bellanca CH-300 Pacemaker | 1929 | 1933 | Original aircraft. Re-acquired in 2009 and restored to 1929 condition. |
| Boeing 767-300 | 2006 | 2018 | Operated flights from Hawaii to the mainland in the United States. Replaced byAirbus A330-200,Airbus A321neo andBoeing 787-9. |
| Boeing 767-300ER | 2001 | 2019 | |
| Convair CV-340 | 1953 | 1973 | Convair CV-640 was also operated from the mid 1960s, powered by turboprop engines.[144] |
| de Havilland Canada DHC-7 Dash 7 | 1981 | 1994 | STOL capable aircraft. |
| Douglas DC-3 | 1941 | 1966 | |
| Douglas DC-6 | 1958 | 1969 | |
| Douglas DC-8-60 | 1983 | 1993 | DC-8-62 and DC-8-63 aircraft. |
| Lockheed L-188 Electra | 1970 | 1980 | Operated as an all-cargo freighter aircraft. |
| Lockheed L-1011 TriStar | 1985 | 1994 | Replaced byMcDonnell Douglas DC-10. |
| McDonnell Douglas DC-9-10 | 1966/1985 | 1971/1992 | First jet operated by Hawaiian Airlines. N112PS, N558HA, and N930EA were leased to Hawaiian in the late '80s to the early '90s.[145] |
| McDonnell Douglas DC-9-30 | 1968 | 1975 | Replaced byMcDonnell Douglas DC-9-50. |
| McDonnell Douglas DC-9-50 | 1975 | 2001 | Replaced byBoeing 717-200. |
| McDonnell Douglas DC-10-10 | 1994 | 2003 | Replaced byBoeing 767-300ER. |
| McDonnell Douglas DC-10-30 | 1999 | 2001 | Leased fromAmerican Airlines andContinental Airlines. |
| McDonnell Douglas MD-81 | 1981 | 1990 | |
| NAMC YS-11 | 1966 | 1967 | |
| Short 330 | 1978 | 1980 | |
| Sikorsky S-38 | 1929 | 1942 | Seaplane (amphibious aircraft). |
| Sikorsky S-43 | 1935 | 1946 | Seaplane (amphibious aircraft). |
| Vickers Viscount | 1963 | 1964 |
Hawaiian provides complimentary and paid beverage service on all of its flights. Meals are not provided on inter-island flights because of their short length (30–45 minutes). On its U.S. mainland flights, Hawaiian is one of the only major U.S. airlines to provide complimentary meals in itsmain cabin (coach class); each meal is made with nopreservatives and with all-natural ingredients and is packaged withrecyclable materials.[146] In 2009, Hawaiian introduced premium meals in its main cabin, giving passengers the option of having the complimentary meal or paying to upgrade to a premium meal. The premium meals consisted of a variety of high-end Asian cuisines but were later discontinued.[146][147]
In March 2007, Hawaiian introduced a "tasting menu" or "tapas menu" for its first-class passengers on its U.S. mainland and international flights. The menu consists of twenty entrees set on a rotation, with five available on any given flight. Passengers are provided information on the available entrees for their flight when they board or shortly after takeoff and may choose up to three entrees as part of their inflight meal.[147][148]
In August 2012, Hawaiian announced an upgrade to its economy class in-flight U.S. mainland service. Among the upgrades were a new menu, a complimentary glass of wine on lunch or dinner flights, and a free tropical cocktail before landing on breakfast flights. This was in contrast to other airlines, which cut back on meal service.[149] According to Hawaiian's then-CEO Mark Dunkerley:
"In today's competitive world you cannot justify providing complimentary meals on a traditional business model. It simply does not pay for itself... which explains why essentially everybody has taken all that free food off the airplane. We're being illogical by actually investing heavily in this area...It's part of who we are, and it's what makes us different from everybody else."[149]
Starting December 1, 2017, guests in the main cabin on Hawaiian flights between Hawaiʻi and western U.S. gateway cities will be treated to complimentary meal service exclusively created for the airline's newPau Hāna Café brand.The Pau Hāna Café, named after the Hawaiian term for "finished work", is a branded continental breakfast box for brunch and a hot sandwich and side for lunch.[150]
On December 20, 2017, a partnership was announced with Mana Up, the Hawaiian-based accelerator for local consumer packaged goods, to increase the diversity and volume of locally made products served on board.[151][152]
In February 2024, the airline announced it would offer freein-flight Wi-Fi provided bySpaceX'sStarlink, making it the first major US airline to offer the satellite-based service. Costs were not disclosed. It came at a time when other airlines were increasing their high-speed offerings. It follows an agreement signed in April 2022 to use the Starlink network that allowed the company to offer inflight wi-fi for the first time.[153][154]
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