Taking the Pulse of Healthcare in America

The West Health-Gallup Center on Healthcare highlights how Americans experience care in the U.S. through data-driven insights on cost, quality and access. These findings expose where the system is falling short and where change is urgently needed.

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Taking the Pulse of Healthcare in America

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Self-Reported Healthcare Experiences

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Survey

Rankings by Statewide Healthcare Experiences Composite Score

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Survey

How Americans Grade Their Local Healthcare

Cost

Quality

Access

Perspectives Across America

In two or three words or phrases, describe the current healthcare system in the U.S.
- Prescription Drugs
- Avoiding Care
36% of Americans are concerned or extremely concerned that their household will be unable to pay for needed prescription drugs.
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How concerned are you that your household will be unable to pay for needed prescription drugs in the next 12 months?
- Prescription Drugs
- Cost
- Future Focus
- Avoiding Care
89% of survey respondents believe Americans are paying too much for the quality of healthcare that they receive.
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Generally, do you think Americans are paying too much, too little, or about the right amount for the quality of healthcare that they receive?
- Cost
- Quality
- General Perceptions
44% of Americans said their most recent medical care experience was not worth what it cost.
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Thinking of the most recent time that you received medical care in-person or remotely, was your experience worth what it cost?
- General Perceptions
- Cost
- Quality
- Technology

Explore healthcare statistics from across two decades.

Gather insights into the American healthcare experience using the interactive data tool.

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Dive Into Topics

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Cost

3 in 10 adults

say they skipped a recommended medical procedure, test or evaluation in the past year because they couldn't afford it.

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Quality

37% of U.S. adults

— about 100 million Americans — are not sure that their needs or preferences are understood by their medical professionals.

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Access

More than half

of U.S. adults (55%) say long wait times for appointments prevented or delayed their ability to seek necessary healthcare in the past year.

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Latest Insights on Healthcare in America

Nov 17, 2025

Just Released

Tracking Healthcare Affordability and Value

Learn how Americans experience affordability and value in healthcare. The West Health-Gallup Healthcare Affordability and Value Indices track how financial strain affects access to care and whether people believe the quality is worth the cost.

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