You’ve likely experienced, in some form or other, a successful mentoring relationship. Perhaps it was an older sibling who took you under their wing, a teacher at school who helped guide your career, or a more experienced colleague at work who showed you the ropes.
While the purpose of mentoring may seem common sense, you might be surprised to learn just how beneficial mentoring relationships can be, especially in the workplace. Nearly thirty years of psychological research paints a clear picture: done right, mentoring programs can positively impact the mentees, mentors, and your organization as a whole.
By definition, a mentor is a more experienced and knowledgeable person who teaches and nurtures the development of a less experienced and knowledgeable person[1]. In an organizational setting, a mentor influences the personal and professional growth of a mentee [1]. Most traditional mentorships involve having senior employees mentor more junior employees, but mentors do not necessarily have to be more senior than the people they mentor. What matters is that mentors have experience that others can learn from. For example, some companies have “reverse mentoring” programs where younger employees share their experience using social technology with senior colleagues who may not have used these tools before.
A mentor’s duties include developing and managing the mentoring relationship, sponsoring the mentee’s developmental activities, modeling effective leadership behavior, guiding and counseling, teaching, motivating, and inspiring the mentee[1].
Workplace mentors might be a supervisor, colleague, someone within the organization but outside of the mentee’s chain of command, or even an individual in another organization[2].
Researchers analyzed forty-three studies comparing the various career outcomes of mentored and non-mentored employees[3]. Compared to non-mentored employees, mentored employees:
In a survey of 170 sales and marketing professionals, employees who were part of a mentoring relationship were found to have significantly higher engagement scores than employees who were not[4]. Mentored employees:
Mentoring has been found to reduce turnover intention[5,6] as well as actual turnover[7,8].
Initiating a formal mentoring program can be particularly beneficial for racial and gender minority employees, who otherwise, might not be chosen as an informal mentee. The structure of a formal mentoring program can:
The benefits of a mentoring relationship are not limited to mentees either; compared to non-mentors, employees who act as mentors:
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Dr. Lauren Bidwell is an Experimental Psychologist with a specialization in Decision Making research. Her role involves driving innovative thinking and best practices around talent management and the use of technology to support effective talent decisions. Lauren has engaged with dozens of customer organizations around the world and is an active author and presenter.
Our research team advances the art and science of Human Capital Management by studying the relationship between technology, workforce psychology, and business performance. Our researchers and psychologists uncover trends to keep you on the cutting-edge of technology and thought leadership – and help shape the design of SAP SuccessFactors HCM software.