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Wayback Machine
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The Wayback Machine - https://web.archive.org/web/20170701175406/https://www.mightyape.co.nz/help/about
About Mighty Ape

About Mighty Ape

We've been in the online shopping business for more than 20 years. During that time we have built New Zealand's most popular online shopping site, deliveringthousands of orders every day to Kiwis up and down the country.

We're New Zealand owned and employ a hard working team of over80 full-time staff in New Zealand. We love online shopping and have grown our business one customer at a time - focusing ongreat service, super-fast delivery (overnight throughout NZ, with a Same Day option in major cities) and holdingtons of stock of thecoolest products on the planet.

Check out Mighty Ape'score values and what our customers have to say about us in ourtestimonials. Thanks for swinging by!

Click on one of the buttons below to learn more.

The Mighty Ape HQ...

It takes more than just a pretty website to create an award-winning online shopping site. Based in Albany on Auckland's North Shore, Mighty Ape is run from a large open-plan office that's connected directly to a vast 5,500m2 warehouse. On a busy day, there are as many as 100 hard working monkeys under a single roof!

Our Warehouse

New Zealand's Biggest Online Store

Mighty Ape operates out of a 5,500m2 distribution centre in Albany, on Auckland's North Shore. 489,510 of our fastest selling products are held in stock and can be delivered overnight anywhere in New Zealand (or delivered the same-day if you live in Auckland, Wellington or Christchurch).

Picking your order

Ready for your order

The backend systems that power Mighty Ape are custom made by our in-house web development team. New products are stocked in, assigned to a bin and then shelved in a location that's easy to find. When you place your order, we know exactly where to find what you want to buy.

Packing your order

Made to measure

When the products in your order have been picked, they go to our dispatch team for labeling and packaging. Depending on the size of your order, your products will either be sent in a branded Mighty Ape box or courier satchel.

Innovative solutions

Innovative solutions

We love experimenting with new systems to ensure customers enjoy the same speedy service no matter how big the company grows. Our new conveyor system automatically sorts orders into the correct region (e.g. Auckland, North Island, South Island & Australia) to accelerate courier processing.

Picking your order

Walking is overrated

The fastest way to get around our distribution centre is in one of these - lots of fun :P

Local team

Local team

Mighty Ape is a NZ-owned company and we all work together from the same premises in Auckland (with the exception of a handful of remote workers in the South Island, Japan and Australia).

Monkeying around

Monkeying around

We like to have fun at work. We love the products we sell, and most of us were customers before coming on the payroll.

Support when you need it

Support when you need it

Our team of trained service monkeys is available by live chat during normal business hours, and 24 hours 7 days a week by email. We're based right here in Auckland at Mighty Ape HQ and can get the answers to your questions quick-smart.

  • Delivery monkey

    Fastest Delivery

    We guarantee overnight delivery within New Zealand on over 489,510 of our best selling products. Our Auckland warehouse holds tons of stock and is minutes away from New Zealand's best suppliers and distributors. We work with CourierPost to ensure your order is picked, packed and delivered to your door (with tracking) with care and speed.

  • Service monkey

    Best Support

    We believe in putting the customer first and have one of the best customer service teams in the business. We delight in ensuring your online shopping experience is a happy one. Shop with Mighty Ape and enjoy live chat support within business hours and 24/7 support via email. We're also active on both Facebook and Twitter.

  • Range monkey

    Widest Range

    We have millions of fantastic products in our catalogue including games, books, movies, home and office products, toys and collectibles, music, electronics and computers. Our best sellers are held in stock in our warehouse in Auckland, with back catalogue products ordered as required from over 120 different local and international suppliers.

  • Price monkey

    Lowest Prices

    Our business is more efficient than a retail store which means you'll enjoy every day low prices on millions of products. We also offer Daily Deals and regular sales across entire categories. We'll also try to price match any of our competitors to ensure you always pay the lowest price.

What our customers are saying...

I listed few items on marketplace and really pleased with your site. Easy to list. I also works with barcode and that really helps. AAA+ site to use. Thanks Mighty Ape

Nirbhay from New Zealand.(July 2017)

I just want to say that I will never buy from any other online store again. I am going to do all my Christmas shopping with you guys, because seriously, the customer support is just absolutely out of this world. Thanks for being so amazing guys!!! I will most definitely tell all my friends and family.You guys rock!!!!Thanks heaps for making life so much easier.

Cherie from Auckland, NZ.(June 2017)

The speedy delivery is much appreciated and all is well now. Thank you for your professional reply and excellent Customer service.

Esri from Feilding, NZ.(June 2017)

Read more testimonials

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