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DW will continue to broadcast on Hotbird 8 - Reception via live stream, podcasts and on demand will become increasingly important

Since January 1, 2010, Deutsche Welle is no longer available on ASTRA, but will remain on Hotbird 8 for European customers. This affects DW-TV Europe and the audio channels DW01 and DW04.

DW-TV
DW-TV will still be available on Hotbird 8 as well as online using services like live stream, podcasts ond on demand.

DW-RADIO
The English and German radio services will still be available on Hotbird 8 as well as online using services like live streams, podcasts and on demand.

The same applies to the following radio services: Albanian, Arabic, Belarus, Bulgarian, Farsi, French, Greek, Croatian, Macedonian, Portuguese, Romanian, Russian, Serbian, Turkish, Ukrainian and World Music.

Reception via partner stations
It will still be possible to watch and listen to DW-TV and DW-RADIO in Europe through our partners (cable providers, FM stations, Internet platforms etc).

Please contact the DW customer service department if you have further questions: info@dw-world.de

Feedback

• Send us an e-mail. Please include your name and country in your reply.

Is your television picture distorted? Do you see wide black bars above and below the picture? What does 16:9 stand for anyway?

Answers to these and more questions can be found here:

DW-WORLD.DE

• Why is transmission being changed to 16:9 widescreen format?

• The program is broadcast in 16:9 format; the picture on my 4:3 screen is vertically distorted. How can I solve the problem?

• A program broadcast in 4:3 format is horizontally distorted on my 16:9 flat screen television.How can I solve the problem?

• The program is broadcast in 16:9 widescreen format; even though I have a 16:9 flat screen television, my picture is vertically distorted and has black bars on both sides. How can I solve the problem?

• My television has a 16:9 widescreen format; if the program is broadcast in 4:3 format, some picture content is cut off at the top and bottom?

• I receive DW programs via satellite or via cable; even though I have a 16:9 flat screen tv, the broadcast in 16:9 format has black bars surrounding the picture. How can I solve the problem?

• I receive DW programs via cable with a 4:3 screen. The picture is distorted. How can I solve the problem?

• My televison has a 4:3 screen format; when the program is broadcast in 16:9 format some picture content is cut off on both sides. How can I solve the problem?

Feedback

• Send us an e-mail. Please include your name and country in your reply.

Downloads

• Information on DW-TV widescreen.pdf

DW-TV EUROPE live

Journal

We're sorry, due to legal issues this content can not be transmitted as live stream.

If you are inside the United States, it is still possible for you to enjoy DW-TV. For more information, please clickhere.

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