Banking and Financial Services
Transform customer experiences with digitally defined technology solutions for banking and financial services
Redefine financial services
NTT DATA is your partner to modernize, transform, innovate and boldly redefine the landscape of financial services. Partner with us to enhance the customer experience, secure your systems and data, remain compliant and create a sustainable operating model by leveraging technologies like GenAI to unlock new opportunities.
Fast-track your modernization
As customer expectations soar and technological advances redefine what’s possible, banks and financial institutions must either modernize or risk obsolescence. Our executive guide explores strategic modernization approaches and uncovers how you can maximize your technology investments, reduce risk, accelerate growth and integrate AI to support ongoing modernization.
Our impact
320+
clients worldwide
185
delivery centers in 28 countries
33K+
banking professionals worldwide
8
of top 15 global banks
Our services
Banking & Financial Services Consulting
Enhance your operations across cards and payments, wealth management, lending, bank modernization, and mergers and acquisitions.
Customer-Centric Banking
Build engagement and nurture your customers by incorporating mobility solutions, robo-advisors and automated investment tools.
Data and Artificial Intelligence
Achieve superior business outcomes by converting data into intelligent insights, using automation and AI-led technology.
Digital Banking Transformation
Reinvent your organization with advanced technologies and guidance from experienced industry experts.
Digital Technology Consulting
Build digital innovation, advanced technologies, security advisory, and next-generation enterprise architecture to enable clients, from strategy to execution.
IT and Digital Operations
Enhance your operations with applications for open-source, mainframe and other platforms.
Case studies
Discover how companies in the financial services industry achieved their goals by partnering with NTT DATA.
Leading U.S. credit union company
Enhancing efficiency and compliance with ServiceNow solutions
We helped a major U.S. credit union firm digitize and streamline their business processes. This helped improve the customer experience while optimizing IT operations and ensuring regulatory compliance.
Major U.S. credit union firm
Tearing down silos with ServiceNow ITBM
We built a comprehensive digital roadmap and implemented a single-platform solution to transform operational efficiencies, improve business responsiveness and support a long-term cross-functional strategy.
Leading agricultural credit bank
Delivering strategic portfolio management and IT transformation
We conducted comprehensive process mapping to redesign this bank’s IT roadmap, integrating organizational and governance structures to improve operational efficiencies and align investments to strategic initiatives.
BBVA
Turning Excel spreadsheets into environmental efficiency
We implemented a cloud-based solution to automate and monitor environmental data entry. This enabled the comprehensive management and tracking of consumption data in line with their sustainability targets.
Industry recognition
Everest Group | 2024
Leader Position in the Open Banking PEAK Matrix®
Everest Group | 2023
Leader Position in the Payments PEAK Matrix®
Everest Group | 2022
Leader Position in the BFS Risk and Compliance IT Services PEAK Matrix®
Resource library
Intelligent banking in the age of AI
Learn how GenAI is revolutionizing the banking sector and driving a new wave of digital transformation that is impacting every banking department.
Banking's shift from mainframe to AI-driven cloud
Read the results from our global survey of 650 global banking decision-makers, marking a definitive shift in the sector towards agile and customer-focused banking.
Reimagining GenAI’s role in Banking
Get a deep dive into the impact, opportunities and challenges in the financial sector – and delve into the opportunities it can offer to the industry.
Advances in AI-powered cloud banking
Our executive guide explores the role of cloud in transforming financial sector technology-- and why digital technologies are paving the way to efficiency, cost-effectiveness, automation and personalization.
Innovation Index
Our survey of 1,000 executives includes responses from banking, wealth management and capital markets – see what leaders deem as the top five data challenges facing them today.