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Get your home ready for winter

Prevent frozen and burst pipes

Advice here

More than great water

Watch Carter explore the water cycle, learn where it comes from and what we do to it before water gets to your home and see what happens to it when it's magically taken away.

Important Notice

Heavy rainfall and sewer flooding

Heavy rainfall across theNorth West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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