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LeadershipInclusivityWorking BetterFlexible WorkThe New Workplace

How to address global complications of the DEI backlash

LinkedIn Co-founder Reid Hoffman Believes AI Agents Will Be an Essential Part of How We Work

The Six Skills Every Manager Should Develop

What Leadership Looks Like When Everyone Has AI

More fromLeadership

The Most Important Skills for the Future

Insights from Rebecca Taber Staehelin and Connor Diemand-Yauman, co-founders and co-CEOs of Merit America, a nonprofit that connects low-wage workers to upskilling, coaching, and job advancement opportunities.

By Michelle PengOctober 26, 2025

Want to Get the Most Out of AI? Put People First.

New research from BCG and Columbia Business School on the AI adoption gap executives don't see

By Brian ElliottOctober 21, 2025

What It Means to Have AI Coworkers

Replit CEO Amjad Masad on the current state of agentic AI in software engineering, customer support, and more.

By Kevin J. DelaneyOctober 12, 2025

The Real Reason the Job Market Is Stagnating, and How to Respond

Brian Elliott on the AI jobs apocalypse that hasn't materialized and what AI and a recession could do the workforce.

By Brian ElliottOctober 7, 2025

The Gap Between AI Capabilities and Their Use in the Workplace

Insights from Stanford's Erik Brynjolfsson.

By Jacob ClementeSeptember 14, 2025

How to Lead Amid the Uncertainty of AI

The big shift in how people lead organizations, according to Harvard’s Ronald Heifetz.

By Kevin J. DelaneySeptember 7, 2025

The workplace divide that's reshaping American business

Brian Elliott on how to make sense of the gap between required office presence and actual attendance.

By Brian ElliottAugust 28, 2025

How AI Adoption Is Sitting With Workers

Blood in the Machine author Brian Merchant on the AI jobs crisis and what today's workers can learn from the historical Luddites.

By Michelle PengAugust 3, 2025

Zapier’s counterintuitive move to boost pay before seeing AI improvements

A case study in how to make AI work for your team.

By Brian ElliottAugust 1, 2025

How to Be an Authentic Leader In the Age of AI

Advice on conveying authenticity in your communication in an AI-powered workplace.

By Jacob Clemente and Erin GrauJune 29, 2025

How Charter Communications Made Employee Ownership a Retention Tool

A Q&A with Charter CHRO Paul Marchand on the company's new employee stock purchase plan.

By Michelle PengJune 16, 2025

The Value of an Employer Brand

Charter and Welcome to the Jungle’s new original research on employer brand and business outcomes.

By Kevin J. DelaneyJune 8, 2025

The case for a ‘chief work officer’

The idea of a “chief work officer” has come up in several settings this year, as the “chief people officer” title perhaps doesn’t fully reflect the changes to leadership needed amid broader use of artificial...

By Kevin J. DelaneyJune 2, 2025

One CEO’s Daily Ritual for Raising Future Leaders

The exercise that helps Guild’s Bijal Shah be a better parent and leader

By Michelle PengApril 22, 2025

An Exit Interview with Mastercard’s Chief People Officer

The “decency quotient” and Mastercard’s outgoing chief people officer.

By Jacob ClementeApril 13, 2025

What to do Now About the Trump Tariff Shock

What every leader should be doing and telling workers.

By Jacob Clemente and Kevin J. DelaneyApril 6, 2025

Exit Interview: Spotify CHRO Katarina Berg

Katarina Berg's Lessons from 12 years leading talent and culture programs at Spotify.

By Michelle PengMarch 23, 2025

Parallels to the 1980s for US Workers

Columbia University's Kim Phillips-Fein on what history tells us about the outlook for workers and labor regulations.

How to Build Strong Workplace Cultures in the Trump Era

Birmingham Mayor Randall Woodfin on how to shift culture amid change and the power of being “caught doing good.”

By Michelle PengMarch 2, 2025

General Stan McChrystal on the Leadership Area Where Everyone Could Improve

General Stan McChrystal on leading through uncertainty, return-to-office, DEI, building trust, AI, and other leadership questions.

February 9, 2025

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More fromInclusivity

What H-1B Fees Mean for Jobs and Innovation

Penn Wharton professor Exequiel Hernandez shares research on the spillover impact on jobs, innovation, and company performance.

By Michelle PengSeptember 28, 2025

How to Address the Crisis for Working Moms

Advice from experts for National Working Parents Day.

By Michelle PengSeptember 16, 2025

What Building Black Power Could Mean for Workplaces

Insights from Andre M. Perry, a senior fellow at the Brookings Institution and author of the recent book, Black Power Scorecard: Measuring the Racial Gap and What We Can Do to Close it.

By Michelle PengJune 19, 2025

Today is Take Your Child to Work Day. Here's How to Support Parents Year Round

On Take Your Child to Work Day, the best ways to support parents the rest of the year as well, according to Massella Dukuly, Charter's head of workplace strategy and innovation.

By Massella DukulyApril 24, 2025

How to Thread ‘a Pretty Difficult Needle’ With Inclusion

Paradigm's Joelle Emerson on making sense of DEI pullbacks.

By Michelle PengMarch 9, 2025

DEI is a change management issue. Here’s how to treat it like one.

Four takeaways from successful corporate transformations for getting DEI back on track.

By Michelle PengFebruary 25, 2025

A New Framework for DEI

A new framework from Lily Zheng focused on outcomes and business practices rather than performative initiatives.

By Michelle PengFebruary 23, 2025

Why EY Treats Loneliness as an Inclusion Issue

As worker engagement hits a 10-year low, EY's DEI leader shares three practical strategies for fighting workplace loneliness and boosting belonging.

By Michelle PengJanuary 29, 2025

What to Do About the AI Adoption Gender Gap

A Q&A with Solène Delecourt, an assistant professor at UC Berkeley’s Haas School of Business.

By Jacob ClementeDecember 8, 2024

What Employers Can Do To Address the Gender Financial Wellness Gap

Advice from Lisa Margeson, Bank of America managing director of workplace benefits retirement research, based on the bank's recent worker survey.

By Michelle PengJune 9, 2024

What could make a difference for mothers as employment booms

A conversation with the University of Wisconsin-Madison's Jessica Calarco on how to make work more equitable and sustainable for women, as formal labor force participation hits a record.

By Kevin J. DelaneyMay 12, 2024

Leadership Lessons From the First Black US Generals

A conversation with Doug Melville, author of the new book "Invisible Generals," on applying the lessons of his family history to current-day diversity work.

By S. Mitra KalitaNovember 7, 2023

The Role for Workplaces in Tackling the American Care Crisis

Insights from CareFest by Caring Across Generations.

By Michelle PengNovember 5, 2023

A hidden upside of AI automation

Conversations about AI and labor often focus on the dichotomy between automation, or replicating tasks that people perform, and augmentation, or enabling people to do things they previously couldn’t. (Charter has also written about this...

By Jacob ClementeOctober 22, 2023

How Businesses Should Respond to the Deepening Child-Care Crisis

A two-part approach for responding to the cliff in federal funding from Brigid Schulte, director of the Better Life Lab at New America.

By Cari NazeerOctober 8, 2023

How to End the Unfairness of Invisible Work

A simple checklist for addressing the unequal distribution of labor in our workplaces.

By S. Mitra KalitaSeptember 26, 2023

What Workplaces Misunderstand About Neurodiversity

Creating better support systems for neurodivergent workers starts with having the right vocabulary.

By S. Mitra KalitaAugust 29, 2023

How Organizations Can Improve Worker Buy-in on Diversity Efforts

New research examines how ‘contingent rhetoric’ gets workers to try harder on diversity initiatives.

By Cari NazeerAugust 27, 2023

How 'Professionalism' Harms Workers of Color

Unwritten workplace norms are weaponized against people of color.

By S. Mitra KalitaJuly 25, 2023

More fromWorking Better

How AI Transforms the Way We Collaborate

What Microsoft’s chief scientist makes of AI “workslop" and the shift from individual to collaborative AI use.

By Michelle PengOctober 19, 2025

The Skills That Great Innovators Have

The author of 'Epic Disruptions' on the lessons from historical innovators from Florence Nightingale to Steve Jobs.

By Michelle PengOctober 5, 2025

The alternative to the ‘996’

Brian Elliott on what will actually help you win the AI race.

By Brian ElliottSeptember 30, 2025

What the Job Outlook Means for Talent Strategy and Careers

What to do as labor-market dynamics shift power to employers

By Kevin J. DelaneySeptember 21, 2025

Will AI Make Jobs Less Specialized?

Insights from new research on how genAI affects workers' ability to complete "adjacent tasks."

By Jacob ClementeSeptember 9, 2025

Walmart’s view into how AI will make jobs broader and more generalist

How Walmart CHRO Donna Morris stays up to date on changes in AI.

By Jacob ClementeAugust 24, 2025

How To Use ‘Weak Ties’ To Get Your Next Job

Iavor Bojinov, an associate professor of business administration at Harvard Business School, on the research on weak ties.

By Jacob ClementeAugust 10, 2025

Zapier’s counterintuitive move to boost pay before seeing AI improvements

A case study in how to make AI work for your team.

By Brian ElliottAugust 1, 2025

How Movement Breaks Impact Your Workday

A Q&A with the CEO and founder of Breakthru, an app used by over two million monthly active users to take breaks.

By Michelle PengJuly 27, 2025

What Young Workers Are Obsessing About on CareerTok

Sam DeMase, a “CareerTok” influencer and ZipRecruiter career expert, explains what young workers are worried about.

By Michelle PengJuly 20, 2025

The Role of Unions in Training for AI at Scale

VC Roy Bahat on a new alliance between the American Federation of Teachers and AI companies including OpenAI aims at cracking some of the biggest challenges around training and AI implementation.

By Jacob ClementeJuly 13, 2025

How Anthropic Uses Its Own Technology

A Q&A with Alex Albert, developer relations lead at Anthropic, about how the company uses its own tools, Claude.ai and Claude Code, internally.

By Jacob ClementeJune 22, 2025

How Work is Different This Summer

Summer travel and vacation shifts amid economic uncertainty and new patterns of working

By Michelle PengJune 15, 2025

Employer brand strategies that boost business performance

The role of career opportunities and leadership in organizational success.

By Kevin J. DelaneyJune 1, 2025

Who does AI help the most?

Charter AI reporter Jacob Clemente takes stock of current research after an influential study was discredited.

By Jacob ClementeMay 25, 2025

How Grads Can Futureproof Themselves As Career Ladders Weaken

Advice for new grads and young workers from leaders from a range of organizations and perspectives on talent.

By Michelle PengMay 20, 2025

What the New Grads in Your Life Need to Hear

What to know to support the graduating seniors in your life, amid a potential recession and accelerating AI adoption.

By Michelle PengMay 11, 2025

A Letter to the Class of 2025

The world of work is changing. Start your career with that in mind.

By Massella Dukuly and Michelle PengMay 11, 2025

How to Use ChatGPT Without Being Annoying

New norms for using genAI with colleagues to reduce annoyance and misunderstanding.

By Jacob Clemente and Kevin J. DelaneyMay 4, 2025

AI Agents and What Comes After the Org Chart

Insights from the Microsoft Work Trend Index Annual Report.

By Kevin J. DelaneyApril 28, 2025

More fromFlexible Work

The workplace divide that's reshaping American business

Brian Elliott on how to make sense of the gap between required office presence and actual attendance.

By Brian ElliottAugust 28, 2025

The return-to-office reality gap

New data show that despite stricter in-office requirements, office attendance has barely budged.

By Brian ElliottMay 29, 2025

How Digital Twins Are Unlocking Remote Work for Blue-Collar Workers

HBS professor Prithwiraj Choudhury's case for work-from-anywhere as a strategic business advantage from his new book, 'The World is Your Office.'

By Michelle PengApril 20, 2025

Three Lessons from Five Years of Flexible Work

What we’ve learned about designing policies that promote wellbeing and productivity, with examples from Prudential, AFLAC, and Dropbox.

By Michelle PengMarch 25, 2025

General Stan McChrystal on the Leadership Area Where Everyone Could Improve

General Stan McChrystal on leading through uncertainty, return-to-office, DEI, building trust, AI, and other leadership questions.

February 9, 2025

Six Experts on What We’ve Learned about Returning to the Office

Insights from Stanford's Nicholas Bloom, Atlassian's Dr. Molly Sands, and more.

By Michelle PengSeptember 1, 2024

Why You Should Prepare to Share Desks with Your Colleagues

New research shows businesses plan to further reduce the number of dedicated desks, even as the contraction in office space appears to be slowing.

By Jacob ClementeAugust 19, 2024

How to Get Through to C-suite Executives on Flexible Work

Brian Elliott on the importance of C-Suite leaders listening to employees to shape flexible-work policies.

By Brian ElliottAugust 4, 2024

The new pattern of work in the summer

Our guide to new data on summer work trends.

The Unexpected Impact of RTO Mandates on Senior Workers

A conversation with researcher David Van Dijcke on new findings that shed light on our new workplace landscape.

By Jacob ClementeMay 19, 2024

What I learned from two weeks of totally asynchronous work

Takeaways for managers on supporting teams across time zones

By Michelle PengMarch 19, 2024

Don't Be So Quick to Mourn the Workplace Friendship

Hybrid and remote work are having a critical hand in right-sizing the role friendship plays in our working lives.

By Emily GoligoskiNovember 28, 2023

What Mothers on Career Breaks Wish Employers Knew

What it means to more fully accept women who are taking a pause.

By S. Mitra KalitaOctober 17, 2023

Priya Parker on What We've Learned About Gathering Well

'The Art of Gathering' author Priya Parker on what we're still getting wrong about hybrid meetings and how to fix them.

By Cari NazeerSeptember 24, 2023

It's Time to Retire the Phrase 'Hybrid Work'

Why "remote," "hybrid," and "productivity" aren't doing us any favors—and what to say instead.

By Brian ElliottAugust 8, 2023

The Sweet Spot for Hybrid Work

New research on the ideal number of days for teams to work in the same location.

By Kevin J. DelaneyJuly 30, 2023

A Case Study in Making Remote Work Succeed at Scale

Allstate’s CEO on why the vast majority of its US workers are permanently remote, and the adjustments to make that succeed.

By Kevin J. DelaneyJuly 23, 2023

The Latest Employee Perk? An Affordable Home.

How workplaces are using employer-sponsored housing support to get workers back to the office.

By S. Mitra KalitaMay 16, 2023

What the Return-to-Office Debate Means for Single People

A workplace-connection expert on the overlooked value of gradual relationship-building.

By Lakshmi RengarajanFebruary 14, 2023

How Offices Are Using Less, Better Space

JLL's Neil Murray on where organizations can save money on office space and where they should invest.

By Kevin J. DelaneyFebruary 13, 2023

More fromThe New Workplace

‘A celebration of audio’: Inside Spotify’s Colorful New Offices

A look at Spotify's global redesign project, with photos from LA, NYC, Stockholm, Berlin, and Toronto.

By Michelle PengOctober 26, 2022

How a Mobile-First Real-Estate Firm Brought Home Into the Office

A look inside Avenue 8's New York City office.

By Michelle PengSeptember 21, 2022

Reimagining Lever House, a NYC Landmark, for the Future of Work

Plans are underway to redevelop Lever House, an icon of modernist architecture, for a new generation of workers.

By Michelle PengJune 23, 2022

At This Office, Employee Wellness Starts With a Pickleball Court

Financial-services firm TIAA is opening the doors to its redesigned Charlotte, NC campus this summer, where they emphasized employees’ physical and mental wellness throughout the 92 acres.

By Michelle PengMay 25, 2022

What It Looks Like When Architects Build a Future of Work Space for Themselves

Architecture firm Perkins Eastman designed its new Pittsburgh studio to be ‘a real time experiment in the future of work.’

By Michelle PengApril 20, 2022

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