Troubleshooting computer problems can be a complex and arduous task. Microsoft Windows 2000 provides tools with which the user can resolve problems that might occur. This chapter details the most important troubleshooting tools, as well as troubleshooting strategies and procedures for some common problems.

In This Chapter

Quick Guide to Troubleshooting

General Troubleshooting Strategy

Startup and Recovery Tools

Maintenance and Update Tools

System File and Driver Tools

Applications Tools

Networking Tools

Troubleshooting Procedures

Related Information in the Resource Kit

• For more information about troubleshooting problems during Windows 2000 Setup and installation, seeSetup and Startup in this book.

• For more information about troubleshooting disk problems and recovering from viruses, seeDisk Concepts and Troubleshooting in this book.

• For more information about troubleshooting Stop errors, seeWindows 2000 Stop Messages in this book.