Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update: April 2014
Applies To
Important When you install this update (2919355) from Windows Update, updates 2932046, 2937592, 2938439, 2934018, and 2959977 are included in the installation.Important This update (2919355) replaces update 2883200. You don't have to install update 2883200 after you install this update.
Summary
This article describes the Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update that is dated April 2014. It also addresses someknown issues about this update. This includes the 0x80073712 installation error. A restart is required after you install this update.If you're a Windows 8.1 or Windows RT 8.1 user, seeWhat’s new in Windows 8.1 Update and Windows RT 8.1 Update?If you're a Windows Server 2012 R2 user, seeWhat's new in Windows Server 2012 R2 Update?
Introduction
This update is a cumulative update that includes the security updates and the non-security updates for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 that were released before March 2014. In addition to previous updates, it includes features such as improved Internet Explorer 11 compatibility for enterprise applications, usability improvements, extended mobile device management, and improved hardware support. Important All future security and nonsecurity updates for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 require this update to be installed. We recommend that you install this update on your Windows RT 8.1-based, Windows 8.1-based, or Windows Server 2012 R2-based computer in order to receive continued future updates.
Improvements in this update
This update includes the following new features and improvements:
Enables a more familiar mouse and keyboard functionality for modern apps and controls.
Improves the web application compatibility of the Internet Explorer 8 emulation mode in Internet Explorer 11 F12 Developer Tools.
Improves performance and reliability when you use multi-display configurations for portrait-first device experiences.
Issues that this update fixes
This update package fixes the issues that are documented in the following Microsoft Knowledge Base articles.
Article number | Article Title |
|---|---|
Stop error 0x00000139 when you run Avast in Windows 8.1 or Windows Server 2012 R2 | |
Wi-Fi Direct (WFD) app cannot access WFD in Windows 8.1 | |
Stop error 0x000000D1 when you have a cluster node that is running Windows Server 2012 R2 | |
Activity isn't detected when you insert or remove an SD card in Windows 8.1 or Windows Server 2012 R2 | |
Update enables an alternative logon ID in AD FS in Windows Server 2012 R2 | |
Bluetooth OOB pairing for random address types is not supported in Windows 8.1 | |
Configuration in "Set as metered connection" does not work for non-administrator users in Windows 8.1 or Windows Server 2012 R2 | |
A control does not work correctly when you scroll and select items in it in Windows 8.1 or Windows Server 2012 R2 | |
DNS server runs out of nonpaged pool memory when IPsec is used and there's a large volume of UDP traffic | |
Some software products function incorrectly in Windows | |
Auto-correct problems with uppercase letters in Windows 8.1 and Windows Server 2012 R2 | |
Transferring files by using SMB2 or SMB3 causes memory leak on a Windows computer | |
Event 30818 RDMA connections fail back to TCP caused by NDK disconnection | |
You cannot use a GPO to disable network scan page in Windows 8.1 or Windows Server 2012 R2 | |
Windows Store App crashes in Windows 8.1 | |
Memory leak when you use shared VHDX in Windows Server 2012 R2 | |
2928424 | GPO requires synchronous processing are not applied in Windows 8.1 or Windows Server 2012 R2 |
2929489 | Touch keyboard keys are disabled when you try to log on Windows 8.1 |
Function keys don't work if IME is enabled in Windows 8.1 or Windows Server 2012 R2 | |
DMR volume is reduced when you use Play To in Windows 8.1 or Windows Server 2012 R2 | |
Stop error in vhdmp.sys in Windows 8.1 or Windows Server 2012 R2 virtual machines | |
IdTech magnetic stripe reader device does not work in Windows 8.1 | |
Debug break on Windows Server 2012 R2 with snapshots on a CSV volume | |
2930340 | Ctrl+Alt+Insert Remote Desktop keyboard shortcut doesn't work in Windows 8.1 or Windows Server 2012 R2 |
FIX: Image on monitors freezes while the display contents are updated in Windows | |
Screen appears garbled when you rotate the screen to portrait mode in Windows 8.1 or Windows Server 2012 R2 | |
0x3B Stop error on Windows 8.1 or Windows Server 2012 R2-based touch devices | |
The scroll bar in a 32-bit application does not move on a computer that is running a 64-bit version of Windows | |
Pages load slowly during a Remote Desktop Services session on a server that's running Windows Server | |
"Device context was destroyed" error when applications crash in Windows 8.1 or Windows Server 2012 R2 | |
Remote Access Management leaks memory when a VPN or Direct Access connection is used in Windows Server 2012 R2 and Windows Server 2012 | |
Reserved IP can be issued to any client if DHCP failover is configured in Windows Server 2012 R2 or Windows Server 2012 | |
Remote Assistance connection to a Windows Direct Access client computer fails | |
Event 55 when you copy an encrypted folder to EFS shared folder in Windows | |
A file copy operation fails when files or folders have long paths in Windows Explorer | |
Update adds new TLS cipher suites and changes cipher suite priorities in Windows 8.1 and Windows Server 2012 R2 | |
"AV_NULL_IP_BTHUSB!USBD_CreateHandle" Stop error on a Windows 8.1-based computer that has certain MediaTek drivers installed | |
Disk check result is unreadable for Asian languages in Windows Server 2012 R2 | |
0x0000003B stop error in a distributed file service (DFS) environment in Windows | |
Windows Server 2012 R2 Essentials dashboard crashes if SharePoint site title is empty | |
IP addresses are unusable after the DHCP migration to Windows Server 2012 R2 or Windows Server 2012 | |
Update is available that improves the network performance of Internet Explorer 11 in Windows | |
Explorer process freezes when you log on to a Windows 8.1 or Windows Server 2012 R2-based server in a PDW appliance | |
Out of memory when you load some image resources in a Windows application | |
Ichitaro crashes when you use a touch screen to enter text in Windows 8.1 | |
Play To function does not work for Xbox music app as expected in Windows 8.1 | |
0x00000050 Stop error in bthmodem.sys in Windows 8.1 and Windows Server 2012 R2 | |
Application crashes if it contains VBA macros in Windows 8.1 or Windows Server 2012 R2 | |
CPU usage increase and possible freezes during shutdown after you upgrade to Windows 8.1 | |
You cannot log on to Windows after the admin changes your password | |
DNS corporate network name resolution fails after you connect a Windows 8.1-based computer to a Check Point VPN server | |
Outlook crashes when you view an HTML newsletter in Windows Server 2012 R2 or Windows Server 2008 | |
You cannot open links from WebDAV servers in Internet Explorer | |
Group Policy-installed applications are reinstalled when first you start them after each logon | |
Symbolic link does not work as expected in Windows 8.1 or Windows Server 2012 R2 | |
Incorrect group name is displayed in folder permission list in Windows | |
Camera application does not use a HD resolution for preview on a Windows 8.1 or Windows Server 2012 R2-based device | |
USB 2.0 devices disappear from USBView after hibernate in Windows 8.1 or Windows Server 2012 R2 | |
Useless characters are logged in Event ID 153 in Windows 8.1 or Windows Server 2012 R2 | |
Unexpected printing output when you use an application that calls TxGetNaturalSize API to print certain content in Windows 8.1 or Windows Server 2012 R2 | |
Repair on Cluster Name resource fails together with error 5048 on a Windows Server 2012 R2-based cluster | |
Wi-Fi UI connectivity status is incorrect in Windows 8.1 or Windows Server 2012 R2 | |
Code 10 error when you use a CCID smartcard reader or USB token in Windows 8.1 or Windows Server 2012 R2 | |
WSD scanner driver incorrectly requests PDF-format data when you run multiple image scans in Windows 8.1 or Windows Server 2012 R2 | |
0x0000007F Stop error on a Windows-based computer | |
DNS record is deleted incorrectly after you disable DNS dynamic registration on a Windows client | |
SQL Server 2012 Setup stops responding on a computer that is running Windows | |
Invalid subnet masks occur after IP configuration change and computer restart in Windows | |
Miracast session drops on Windows 8.1 or Windows Server 2012 R2 | |
Internet Explorer 10 proxy setting in a Group Policy Object is corrupted | |
Group Policy Management Console crashes when you click the target domain | |
User profile corruption after you lose network connectivity or hibernate a Windows-based computer | |
Same preinstalled applications are stored two times on a Windows 8.1 or Windows Server 2012 R2-based computer | |
Scan Runtime API incorrectly computes the horizontal start position for ADF in Windows 8.1 or Windows Server 2012 R2 | |
E_FAIL (0x80004005) error occurs on the ICredentialProviderCredentialEvents::OnCreatingWindow method in Windows 8.1 | |
USB selective suspend feature is disabled unexpectedly in Windows | |
Users who have the remote audio setting enabled cause the RD Session Host servers to freeze intermittently in Windows Server 2012 R2 or Windows Server 2008 R2 SP1 | |
FIX: "Access is denied" error occurs on some source-initiated subscription workgroup computers in Windows | |
Cluster group that has dependent resources does not fail over on a Windows Server-based computer | |
DFS link does not go offline when you access redirected folders from a different site in Windows | |
2884284 | New certificate is generated whenever you start a Windows-based computer that uses NAP 802.1X |
"E_NOINTERFACE" error when you use MediaStreamSource API for JavaScript in Windows 8.1 or Windows Server 2012 R2 | |
Video is jerky in Windows 8.1 or Windows Server 2012 R2 | |
A Windows Server 2012 R2 cluster node is restarted unexpectedly | |
Subsequent calls do not work because of invalid cluster handles in Windows Server 2012 R2 | |
Audio redirection stops 30 to 60 minutes after you connect to a guest operating system on a Hyper-V host computer that is running Windows | |
Changed cluster properties revert to default values on cluster nodes that run Windows Server 2012 R2 or Windows Server 2008 SP2 | |
SCEP certificates are stored incorrectly when no TPM is present on a Windows 8.1-based device | |
OneNote occupy a slot in OEM's preinstall application list in Window 8.1 or Windows Server 2012 R2 | |
Location is not immediately updated in map applications in Windows 8.1 | |
XAML element pixels shift during animations in Windows 8.1 and Windows Server 2012 R2 | |
An update is available to enable the use of Local ADMX files for Group Policy Editor | |
Windows DNS server incorrectly parses client computer records | |
Heavy network traffic occurs during an LDAP query by the DNS server in Windows Server 2012 R2 and Windows Server 2012 | |
User variables are not resolved correctly in Windows | |
Cannot edit Group Policy settings on a site in Windows | |
Auto-triggered VPN does not work for Work Folders in Windows 8.1 or Windows RT 8.1 | |
Event ID 502 and logon delay in Windows after you configure the "Network directories to sync at Logon/Logoff time only" Group Policy setting | |
An app bar may unintentionally obscure items on the Windows task bar in Windows | |
Computer takes a long time during user logon interface in Windows 8.1 or Windows Server 2012 R2 | |
You cannot establish an IPsec connection with certain third-party devices in Windows | |
"The home folder could not be created" error when using a non-exist folder path in Windows | |
Black screen when you plug in a monitor on a computer or open a lid of a laptop that is running in Windows | |
Update that improves OneDrive reliability in Windows RT 8.1 and Windows 8.1 | |
Massive event ID 1012 for each network name information update in Windows 8.1 or Windows Server 2012 R2 | |
Sizes of SMB event logs are too small in Windows 8.1 and Windows Server 2012 R2 | |
XAML button flyout takes a long time to show text in Windows 8.1 and Windows Server 2012 R2 | |
"0x0000005C" Stop error after you enable a hypervisor solution on a Windows 8.1-based device | |
Windows Update history displays oldest update history events in Windows 8.1 or Windows Server 2012 R2 | |
One switch changes to "Internal only" after you create some external virtual switches in Windows 8.1 or Windows Server 2012 R2 | |
Applications close unexpectedly when they read performance counter values in Windows 8.1 or Windows Server 2012 R2 | |
Error occurs when multiple pages are printed by using a WSD printer in Windows 8.1 or Windows Server 2012 R2 | |
Error "E_NOTIMPL" when you retrieve thumbnails for video or audio files in Windows 8.1 or Windows Server 2012 R2 | |
Some PageMediaSize values can't be used as default in store apps in Windows 8.1 or Windows Server 2012 R2 | |
Corresponding roles are stuck in the "Stopping" state after one resource fails on a Windows Server 2012 R2-based cluster | |
Icons or tiles freeze after you copy or paste network information in Network in Windows 8.1 or Windows Server 2012 R2 | |
Windows 8.1 or Windows Server 2012 R2 freezes when using with a Bluetooth LE device | |
Backup application process crashes in Windows Server 2012 R2 or Windows Server 2012 | |
You can't use the Xbox Video app to play a movie on your Xbox game console in Windows 8.1 and Windows Server 2012 R2 | |
vEthernet network adapter properties cannot be managed in SCVMM 2012 R2 | |
"0x8007007A" error when you migrate a virtual machine that's running Windows Server 2012 R2 or Windows Server 2012 | |
You cannot enable bidirectional support after you upgrade to Windows 8.1 or Windows Server 2012 R2 | |
The range of ports is not displayed when a Windows Firewall rule defines a local port range | |
Scheduled backup fails with event backup ID 517 and error 0x80780049 in Windows | |
Slow performance when restarting a COM+ application in Windows | |
Selected paper size of a media does not work for print jobs on a printer in Windows 8.1 and Windows 8 | |
Update enables input productivity experiences in Chinese Pinyin IME in Windows 8.1 | |
The REAgentC.exe tool always returns "0" in Windows 8.1 and Windows Server 2012 R2 | |
Large backlogs on Windows Server 2012 R2 or Windows Server 2012-based DFSR servers | |
You cannot access DFS folders in Windows Server 2012 R2 or Windows Server 2012 | |
XAML textures intermittently do not show in an app in Windows 8.1 | |
"0x0000007E" Stop error on IPMIDrv!KCSRequestResponseEngine in Windows Server | |
Event ID 307 does not show the printed document name in Windows | |
Authentication fails for Windows 8.1 or Windows 8 clients that are configured for SSO authentication on a wireless network | |
Outlook may take 2 to 3 minutes to connect to an Office365 mailbox | |
You cannot log on a wireless network by using a new SSO account for the first time in Windows RT 8.1 or Windows 8.1 | |
2934249 | NFS version 4.1 and version 3 work unexpectedly in Windows Server 2012 R2 or Windows Server 2012 |
Print jobs are lost when you use Remote Desktop Services printer redirection in Windows Server 2012 R2 or Windows Server 2012 | |
The source disk is still offline when you disable the shadow copy schedule for the disk in Windows |
How to obtain and install this update
Prerequisites To apply this update, you must have the following update installed on Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2:
2919442 A servicing stack update is available for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2: March 2014
Method 1: Windows Update This update rollup is provided as an important update fromWindows Update. If you turn on automatic updating, this update is automatically installed.Note
The MSDN and VLSC updated ISOs do not contain the complete set of fixes that are offered from Windows Update. Therefore, Windows Update and Windows Server Update Services (WSUS) will offer update 2919355 again to the computers that are deployed by using the images in these ISOs. This is expected and does not trigger the full reinstallation of the Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update, but only one smaller component of it. The rest of the update will not be downloaded or reinstalled.
Windows Update may offer this update again even when the computer already has this update installed. This is expected and intended to resolve aWindows Update client issue. Windows Update installs only package2959977. This resolves the Windows Update clients issue instead of all the packages included in this update.
Open Windows Update by swiping in from the right edge of the screen (or, if you are using a mouse, point to the lower-right corner of the screen and move the mouse pointer up), tap or clickSettings, tap or clickChange PC settings, and then tap or clickUpdate and recovery.
Tap or clickCheck now, and then wait while Windows looks for the latest updates for your computer.
If updates are found, tap or clickInstall updates.
Select update 2919335 underOptional, and then tap or clickInstall.
Note You might have to restart your computer to finish installing some updates. Save and close your files and apps before you restart so that you do not lose anything.
For more information about Windows Update, go to the following Microsoft website:
Windows Update: Frequently Asked Questions
Method 2: Microsoft Download Center You can also obtain the stand-alone update package through the Microsoft Download Center.
119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Known issues with this update
Known issues that occur while you're installing this update | Resolution |
|---|---|
When you install update 2919355 by using Windows Update, the installation fails with error code 0x80071a91. | Apply hotfix2939087, and then reinstall update 2919355. |
When you install update 2919355, the installation fails with error code 0x80070005. | Apply hotfix2975061, and then reinstall update 2919355. |
When you try to install update 2919355, the installation may fail with a "0x80073712 ERROR_SXS_COMPONENT_STORE_CORRUPT" error. This issue is caused by some corrupted components. | Download and run the Clearcompressionflag.exe tool from the following links: |
Known issues that occur after you install this update | Resolution |
|---|---|
If you install this update on a printer server, client computers may be prompted with a warning box that asks Do you trust this printer, and (or) the client computers may be unable to print. | Apply update2975719. |
WSUSIf you install this update before April 15, the computer may stop scanning against Windows Server Update Services 3.0 Service Pack 2 (WSUS 3.0 SP2 or WSUS 3.2)-based servers that are configured to use HTTPS and do not have TLS 1.2 enabled. | Apply hotfix2959977. |
When you turn on or turn off Enterprise Mode on the Tools menu, Internet Explorer 11 crashes. | Apply hotfix2956283. |
You cannot uninstall IIS. | Apply hotfix2957390. |
Your computer experiences a restart loop, or you receive a "Stop 0x7B INACCESSIBLE_BOOT_DEVICE" stop error. | Apply hotfix2966870. |
User profiles may fail to load. | Apply hotfix2985344. |
Previously released Windows updates are reoffered for some systems. | Apply hotfix 3037986. |
If the issue is not resolved, or if you encounter other installation issues, see the "Troubleshoot problems installing the update" section inInstall the latest Windows 8.1 update for more information.
Restart information You must restart the computer after you apply this update.
File detail information For a list of the files that are provided in this update 2919355, download the file information for update 2919355.
File hash information The following table lists the thumbprints of the certificates that are used to sign the updates (.msu). Verify the certificate thumbprint in this Microsoft Knowledge Base article against the certificate thumbprint indicated on the update that you download.
File name | SHA1 and SHA2 |
|---|---|
Windows8.1-kb2919355-arm.msu | SHA1: A6119D3E5DDD1A233A09DD79D91067DE7B826F85SHA256: CF3E9DD5A521965A613CA5B931DEA739AC9101E21DC20AA6D05374710083E426 |
Windows8.1-kb2919355-x64.msu | SHA1: E6F4DA4D33564419065A7370865FAACF9B40FF72SHA256: B0C9ADA530F5EE90BB962AFA9ED26218C582362315E13B1BA97E59767CB7825D |
Windows8.1-kb2919355-x86.msu | SHA1: DE9DF31E42FE034C9A763328326E5852C2B4963DSHA256: F8BECA5B463A36E1FEF45AD0DCA6A0DE7606930380514AC1852DF5CA6E3F6C1D |
Windows8.1-kb2932046-arm.msu | SHA1: FE6ACF558880D127AEF1A759A8C2539AFC67B5FBSHA256: 86D78135033944F169974E3523F12072BC34DE82D68DE924250D0917FB953254 |
Windows8.1-kb2932046-x64.msu | SHA1: 6AEE5FDA6E2A6729D1FBAE6EAC08693ACD70D985SHA256: 46B5F5AC8592CAA1FC9F9494F775C480DD35B8D1034BC443469DF2AE7260CD2E |
Windows8.1-kb2932046-x86.msu | SHA1: BFD8CA4C683CCEC26355AFC1F2E677F3809CB3D6SHA256: A57C15C14F21D2A36A10A587EFBD5229E5B10C58D5C39E809093582151CB061A |
Windows8.1-kb2937592-arm.msu | SHA1: 860C83A0CCCC0519111F57A679AE9F9D071315E5SHA256: 0ABB841953F1ABBD59D0D95F20A093D8FF454F2C8CDD781C87693F3B32FE9B66 |
Windows8.1-kb2937592-x64.msu | SHA1: 4ABC0A39C9E500C0FBE9C41282169C92315CAFC2SHA256: 094F92C5FEA35C9067844F7ACC160F3106214FC62A56068798759512183C18FD |
Windows8.1-kb2937592-x86.msu | SHA1: 96A3416D480BD2B54803DF26B8E76CD1D0008D43SHA256: AF4622499F3A054C8EEF2CED379B24F95AF95ECA1B8582C22935ED6CEDDD1553 |
Windows8.1-kb2938439-arm.msu | SHA1: 4A536D9DDCD9993CBE4FBC309EBD50A18D65F954SHA256: 5E7D03352B572006BC5C5CBB793DEE8A9C0E0CF8B4D06B6441F3FC45D6DB6F72 |
Windows8.1-kb2938439-x64.msu | SHA1: 3ED1574369E36B11F37AF41AA3A875A115A3EAC1SHA256: 320C76D201A466B5AF4C22EF24135EE723A72007C6E59B77374281F5880C9D15 |
Windows8.1-kb2938439-x86.msu | SHA1: AC9ACA7E41C8E818EDBEA0A8026189EE086F7AA2SHA256: 4BAAF34757D969C8838648C590AF7511F8CDF3B6CB60F820CE9EDD858E7012D8 |
Windows8.1-KB2934018-arm.msu | SHA1: 28C62F5A4129BA24AB75936517C5066435702AE8SHA256: D87E2D6D5A9D544FF50D268DF6421F92791416F095A8A09050B5A8A48D334D5D |
Windows8.1-KB2934018-x64.msu | SHA1: 234A5FC4955F81541F5BFC0D447E4FC4934EFC38SHA256: 083CB134F59107531E241645530FED396F3CFDD8128AB33349FE138F20F2E19D |
Windows8.1-KB2934018-x86.msu | SHA1: 8FB05387836B77ABBF1755185AE743C9DA417E9ASHA256: 3976C63843B89BC3A167F26166C7FF7007EDC2EDF3ED671888B5480EE8C34179 |
Windows8.1-KB2959977-arm.msu | SHA1: D37DFE20CDC496B4ED4338913D225FC1A9A91D36SHA256: 734DC55F56798695D98D7BA13D774ABB54E2326B7B51881FA6DB78EADCC1FB4B |
Windows8.1-KB2959977-x64.msu | SHA1: 574BA2D60BAA13645B764F55069B74B2DE866975SHA256: 3E6A8674CC5A206CAE551426A6BFE254092B11E0501C162F3872FB32FFBC797B |
Windows8.1-KB2959977-x86.msu | SHA1: 5CCF761A356BB143B68887F99883D8C24946D2C2SHA256: C0DA1C3845BA98F5EE5F1CBA1312189422CE1C6BEC95BC9C86270B2BF61751EE |
ClearCompressionFlag.exe (arm) | SHA1: 70C52DF15023AD1FA579149F0435E6A2B078FC94SHA256: 8C05FB101A01B54DE6CC6E22441B528EA1B3CDE211781A8E4258E2F776338841 |
ClearCompressionFlag.exe (x64) | SHA1: 3104315DB9D84F6A2A56B9621E89EA66A8C27604SHA256: 9B95973B198EB255C8E85EB72E0AF96482F5AE7547D66AA1B70A7E41602F2548 |
ClearCompressionFlag.exe (x86) | SHA1: 220EDCA17AE47089FC4DA060915E0DF568EAC4FFSHA256: FC540C0D8DA69D08DBD26F71F817F4925B5725E04E76EE0D0FD89E42D1860A86 |
Update package detail
Package | Package Size (MB) | Express Download (MB) | Expanded Package (MB) |
|---|---|---|---|
KB2919442 | 10.2 | 9.0 | 41.6 |
KB2919355 | 690.0 | 112.2 | 3,000.7 |
KB2932046 | 48.0 | 4.60 | 455.0 |
KB2937592 | 0.3 | 0.0 | 1.5 |
KB2938439 | 19.5 | 8.2 | 64.9 |
KB2934018 | 126.0 | 8.6 | 476.0 |
Need more help?
Want more options?
Explore subscription benefits, browse training courses, learn how to secure your device, and more.
Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.
