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COLLECTION

Slack Success Hub

Guides on getting started with Slack and using it in your day-to-day

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Slack Launch

Admins: Learn our simple rollout approach

Receive expert guidance crafted by our customer success teams to confidently launch Slack at your organization

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Event

How to launch Slack at your organization

Join us for an interactive training to learn the critical steps for a successful Slack rollout

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5 steps to launch Slack
Guide

5 steps to launch Slack

Clear and easy steps to guide anyone in implementing Slack to their entire organization, from wherever they are

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Slack launch slide presentation

Download the Slack launch training deck for use offline

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Guide

Slack launch communications

Get inspiration from our Slack communication templates as you create a communication plan for launching Slack at your organization

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Guide

Enterprise Grid launch guide

Move your company to Enterprise Grid with this series of guides covering everything from planning to implementation

New user onboarding

Using Slack for the first time? Get started here!

Learn how to get set up in Slack and start collaborating successfully with your team

Use cases

Incorporate Slack into your unique flow of work

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Guide

Slack for sales: 4 ways to close deals quicker

This how-to guide helps Sales teams use Slack to minimize time spent on administrative tasks and maximize time spent on deals

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Guide

Slack for customer service: 8 ways to improve customer and rep experience

Improve service productivity by using Slack for case management, agent onboarding, collaboration, automation and white-glove service 

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Guide

Slack for marketing: 3 ways to increase efficiency

In this guide, learn how to use Slack to improve collaboration and save time in your marketing team

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Guide

Slack for internal communications: 7 ways to improve company-wide communication

This guide on using Slack for Internal Communications gives tips and examples of how all users at a company can send and receive mass communications

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Guide

Slack for IT and Security: 5 ways to streamline requests and incidents

This how-to guide helps IT and Security teams use Slack to spend more time innovating and less time putting out fires

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Guide

Slack for Executives and EAs: 11 ways to enhance communication and streamline tasks

This how-to guide can help you effectively communicate with your team, boost productivity, and discover features that can support you and your team

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Guide

Slack for HR, Recruiting, and DEI

This how-to guide helps HR, DEI, and recruiting teams use Slack to keep recruits and employees informed, engaged and aligned

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Guide

Slack for legal: 3 ways to reduce tasks and improve communication

This how-to guide helps legal teams use Slack to meet tight deadlines and fulfill client expectations while keeping confidential information secure.

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Guide

Slack for customer success: 4 ways to collaborate and improve customer experience

This guide reviews how to use Slack for Customer Success teams to collaborate internally and with customers, automate tasks, and streamline processes.

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Guide

How to improve your focus in Slack

Customize Slack to your preferences to increase your focus

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Guide

5 steps to support your team’s adoption of Slack

Follow this guide to develop an adoption strategy that ensures your entire team benefits from Slack.

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Event

Minimize incidents and downtime

Learn how to troubleshoot and respond to incidents painlessly with Slack

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Guide

Unlocking value with Slack

A how-to guide on measuring the value and impact of Slack in your organization

Featured tools

Take your efficiency to the next level with these Slack features

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Guide

Become a Slack Certified Administrator

Expand your skills, add to your résumé, and help organizations make the most out of Slack.

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Guide

Slack AI: Launch communications

Templates and tips for communicating about Slack AI to your members

Guide

5 steps to managing apps securely and at scale

How admins can maintain control over Slack apps while ensuring that employees can use the tools they love

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Guide

Introducing your partners to Slack Connect

Simple tips and templates to help you onboard your partners to working with you in channels.

Guide

How it works: Slack apps and workflows

Five ways to streamline your work with Slack apps and Workflow Builder.

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Event

Introducing Slack canvas

Join us to learn how to find, manage and share knowledge with ease, all in a new surface in Slack

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Sales Elevate

Sell more effectively with our product purpose-built for sales teams