Lean six sigma service : a guide to green belt certification and bottom line improvement
Written for the typical business professional, this book effectively translates the concepts of Lean Six Sigma from a manufacturing environment to a service delivery environment. This is a user friendly guide to implementing Lean Six Sigma practices in non-manufacturing organisations. It is also an inexpensive path to Green Belt certification.
Print Book,English, 2009
J. Ross ; Roundhouse [distributor], Boca Raton, Fla., Hove, 2009
9781604270068, 1604270063
271773742