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PROPOSED STANDARD
Updated by:8314,8553
Internet Engineering Task Force (IETF)                          C. DabooRequest for Comments: 6186                                    Apple Inc.Updates:1939,3501                                           March 2011Category: Standards TrackISSN: 2070-1721Use of SRV Records for Locating Email Submission/Access ServicesAbstract   This specification describes how SRV records can be used to locate   email services.Status of This Memo   This is an Internet Standards Track document.   This document is a product of the Internet Engineering Task Force   (IETF).  It represents the consensus of the IETF community.  It has   received public review and has been approved for publication by the   Internet Engineering Steering Group (IESG).  Further information on   Internet Standards is available inSection 2 of RFC 5741.   Information about the current status of this document, any errata,   and how to provide feedback on it may be obtained athttp://www.rfc-editor.org/info/rfc6186.Copyright Notice   Copyright (c) 2011 IETF Trust and the persons identified as the   document authors.  All rights reserved.   This document is subject toBCP 78 and the IETF Trust's Legal   Provisions Relating to IETF Documents   (http://trustee.ietf.org/license-info) in effect on the date of   publication of this document.  Please review these documents   carefully, as they describe your rights and restrictions with respect   to this document.  Code Components extracted from this document must   include Simplified BSD License text as described in Section 4.e of   the Trust Legal Provisions and are provided without warranty as   described in the Simplified BSD License.Daboo                        Standards Track                    [Page 1]

RFC 6186                      SRV for Email                   March 2011Table of Contents1.  Introduction  . . . . . . . . . . . . . . . . . . . . . . . . .22.  Conventions Used in This Document . . . . . . . . . . . . . . .33.  SRV Service Labels  . . . . . . . . . . . . . . . . . . . . . .33.1.  Email Submission  . . . . . . . . . . . . . . . . . . . . .33.2.  IMAP  . . . . . . . . . . . . . . . . . . . . . . . . . . .33.3.  POP3  . . . . . . . . . . . . . . . . . . . . . . . . . . .43.4.  Priority for Domain Preferences . . . . . . . . . . . . . .44.  Guidance for MUAs . . . . . . . . . . . . . . . . . . . . . . .55.  Guidance for Service Providers  . . . . . . . . . . . . . . . .66.  Security Considerations . . . . . . . . . . . . . . . . . . . .77.  Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . .78.  References  . . . . . . . . . . . . . . . . . . . . . . . . . .88.1.  Normative References  . . . . . . . . . . . . . . . . . . .88.2.  Informative References  . . . . . . . . . . . . . . . . . .81.  Introduction   Internet email protocols include SMTP [RFC5321], IMAP [RFC3501], and   POP3 [RFC1939].  IMAP and POP3 are both message store access   protocols used by message store user agents (MUAs) to manipulate   email messages after delivery.  [RFC4409] defines a "profile" of the   SMTP service that is specifically used for message submission.  MUAs   are expected to submit messages to mail submission agents (MSAs)   using this approach.   [RFC2782] defines a DNS-based service discovery protocol that has   been widely adopted as a means of locating particular services within   a local area network and beyond, using DNS SRV resource records   (RRs).   [RFC5321] specifies how to use DNS MX RRs to locate SMTP services for   a domain.  However, MUAs are expected to use the submission protocol   defined in [RFC4409], which does not use MX records.   Typically MUAs have required users to enter a fully qualified domain   name (FQDN) and port information for the services they need.  This is   not ideal as the way in which server configuration information is   specified can differ from MUA to MUA, and can be confusing to users,   leading to errors when inputting the details.  Alternatively, some   MUAs have adopted a complex "auto-discovery" process involving   probing a domain to see what services might be available.  A better   approach to all this would be to require minimal information to be   entered by a user that would result in automatic configuration of   appropriate services for that user.  The minimal information entered   would be the user's email address.Daboo                        Standards Track                    [Page 2]

RFC 6186                      SRV for Email                   March 2011   This specification defines new SRV service types for the message   submission, IMAP, and POP3 services, to enable simple auto-   configuration of MUAs.  The priority field of the SRV record can also   be used to indicate a preference for one message store access   protocol over another.2.  Conventions Used in This Document   The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",   "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this   document are to be interpreted as described in [RFC2119].   Email-related terminology from [RFC5598] is used.3.  SRV Service Labels3.1.  Email Submission   This specification adds one SRV service label for message submission   [RFC4409]:   submission:  Identifies an MSA using [RFC4409].  Note that this      covers connections both with and without Transport Layer Security      (TLS) [RFC5246] as defined for SMTP in [RFC3207].   Example: service record       _submission._tcp     SRV 0 1 587 mail.example.com.3.2.  IMAP   This specification adds two SRV service labels for IMAP [RFC3501]:   _imap:  Identifies an IMAP server that MAY advertise the      "LOGINDISABLED" capability and MAY require the MUA to use the      "STARTTLS" command prior to authentication.  Although these two      extensions are mandatory-to-implement for both MUAs and IMAP      servers, they are not mandatory-to-use by service providers.   _imaps:  Identifies an IMAP server where TLS [RFC5246] is initiated      directly upon connection to the IMAP server.   Example: service record       _imap._tcp     SRV 0 1 143 imap.example.com.Daboo                        Standards Track                    [Page 3]

RFC 6186                      SRV for Email                   March 2011   Example: service record       _imaps._tcp    SRV 0 1 993 imap.example.com.3.3.  POP3   This specification adds two SRV service labels for POP3 [RFC1939]:   _pop3:  Identifies a POP3 server that MAY require the MUA to use the      "STLS" extension command [RFC2595] prior to authentication.   _pop3s:  Identifies a POP3 server where TLS [RFC5246] is initiated      directly upon connection to the POP3 server.   Example: service record       _pop3._tcp     SRV 0 1 110 pop3.example.com.   Example: service record       _pop3s._tcp    SRV 0 1 995 pop3.example.com.3.4.  Priority for Domain Preferences   The priority field in the SRV RR allows a domain to indicate that   some records have a higher preference than others in the DNS query   results (determined by those records having a lower-numbered priority   value).  Typically, this is used for choosing a record from a set for   a single service label; however, it is not restricted to choice   within only one service.   Often a site will offer both IMAP and POP3 message store access   services for users.  However, the site may have a preference for one   over the other that they want to convey to the user to ensure that,   when the user has an MUA capable of using both IMAP and POP3, the   preferred choice is used.   To aid with this choice, sites SHOULD offer both sets of IMAP (_imap   and/or _imaps) and POP3 (_pop3 and/or _pop3s) SRV records in their   DNS and set the priority for those sets of records such that the   "preferred" service has a lower-numbered priority value than the   other.  When an MUA supports both IMAP and POP3, it SHOULD retrieve   records for both services and then use the service with the lowest   priority value.  If the priority is the same for both services, MUAs   are free to choose whichever one is appropriate.  When considering   multiple records for different protocols at the same priority but   with different weights, the client MUST first select the protocol itDaboo                        Standards Track                    [Page 4]

RFC 6186                      SRV for Email                   March 2011   intends to use, then perform the weight selection algorithm given in   [RFC2782] on the records associated with the selected protocol.   Example: service records for both IMAP and POP3, with IMAP having a   lower-numbered priority value (0) than POP3 (10), indicating to the   MUA that IMAP is preferred over POP3, when the MUA can support either   service.       _imap._tcp     SRV  0 1 143 imap.example.com.       _pop3._tcp     SRV 10 1 110 pop3.example.com.   In addition, with SRV RRs it is possible to indicate that a   particular service is not supported at all at a particular domain by   setting the target of an SRV RR to ".".  If such records are present,   clients MUST assume that the specified service is not available, and   instead make use of the other SRV RRs for the purposes of determining   the domain preference.   Example: service records for IMAP and POP3 with both TLS and non-TLS   service types are present.  Both IMAP and POP3 non-TLS service types   are marked as not available.  IMAP (with TLS) has a lower-numbered   priority value 0 than POP3 (with TLS) at priority 10, indicating to   the MUA that IMAP is preferred over POP3, when the MUA can support   either service, and only the TLS versions of the services are   available.       _imap._tcp     SRV  0 0 0   .       _imaps._tcp    SRV  0 1 993 imap.example.com.       _pop3._tcp     SRV  0 0 0   .       _pop3s._tcp    SRV 10 1 995 pop3.example.com.4.  Guidance for MUAs   By using SRV records as above, MUAs need initially only to prompt the   user for their email address [RFC5322].  The "local-part" and   "domain" portions are then extracted from the email address by the   MUA.  The MUA uses the "domain" portion as the service domain to   perform SRV lookups for the services it wants to configure.  If the   SRV lookup is successful, the target FQDN and port for the service   can be determined and used to complete MUA configuration.  If an SRV   record is not found, the MUA will need to prompt the user to enter   the FQDN and port information directly, or use some other heuristic.   In the case of multiple SRV records returned for a particular   service, the MUA MUST use the priority and weight fields in the   record to determine which one to use (as per [RFC2782]).   MUAs that support both POP3 and IMAP use the procedure inSection 3.4   to choose between each service when both are offered.Daboo                        Standards Track                    [Page 5]

RFC 6186                      SRV for Email                   March 2011   Subsequent to configuration, the MUA will connect to the service.   When using "imaps" or "pop3s" services, a TLS [RFC5246] negotiation   is done immediately upon connection.  With "imap", "pop3", and   "submission" services, the "STARTTLS", "STLS", and "STARTTLS"   commands respectively are used to initiate a protected connection   using TLS [RFC5246].  When using TLS in this way, MUAs SHOULD use the   TLS Server Name Indication [RFC6066].  Certificate verification MUST   use the procedure outlined inSection 6 of [RFC6125] in regard to   verification with an SRV RR as the starting point.   Once a suitable connection has been made, and any required protection   set up, the MUA will typically need to authenticate with the IMAP,   POP3, or SMTP (submission) server.  The details of that are governed   by the specific protocols themselves, though often times a "user   identifier" is required for some form of user/password   authentication.  When a user identifier is required, MUAs MUST first   use the full email address provided by the user, and if that results   in an authentication failure, SHOULD fall back to using the "local-   part" extracted from the email address.  This is in line with the   guidance outlined inSection 5.  If both these user identifiers   result in authentication failure, the MUA SHOULD prompt the user for   a valid identifier.   Once a successful connection and authentication have been done, MUAs   SHOULD cache the service details (hostname, port, user identity) that   were successfully used, and reuse those when connecting again at a   later time.   If a subsequent connection attempt fails, or authentication fails,   MUAs SHOULD re-try the SRV lookup to "refresh" the cached data for   the same protocol the client had chosen earlier; i.e., this means   that the client MUST NOT change from IMAP service to POP3 (or vice   versa) due to changes in the corresponding SRV priorities without   user interaction.5.  Guidance for Service Providers   Service providers wanting to offer IMAP, POP3, or SMTP (submission)   services that can be configured by MUAs using SRV records need to   follow certain guidelines to ensure proper operation.   a.  IMAP, POP3, and SMTP (submission) servers SHOULD be configured to       allow authentication with email addresses or email local-parts.       In the former case, the email addresses MUST NOT conflict with       other forms of permitted user login name.  In the latter case,       the email local-parts need to be unique across the server and       MUST NOT conflict with any login name on the server.Daboo                        Standards Track                    [Page 6]

RFC 6186                      SRV for Email                   March 2011   b.  If the service provider uses TLS [RFC5246], the service provider       MUST ensure a certificate is installed that can be verified by       MUAs using the procedure outlined inSection 6 of [RFC6125] in       regard to verification with an SRV RR as the starting point.  If       the service provider hosts multiple domains on the same IP       address, then the service provider MUST enable support for the       TLS Server Name Indication [RFC6066].   c.  Install the appropriate SRV records for the offered services.6.  Security Considerations   If a user has explicitly requested a connection with a transport   layer security mechanism (user interfaces sometimes present this   choice as a "use SSL" or "secure connection" checkbox), the MUA MUST   successfully negotiate transport layer security prior to sending an   authentication command.  For example, the MUA MAY do this with   "imaps", "pop3s", "imap" with "STARTTLS", or "pop3" with "STLS".   Service providers MAY offer any subset of these four options for the   mail service.   A malicious attacker with access to the DNS server data, or able to   get spoofed answers cached in a recursive resolver, can potentially   cause MUAs to connect to any IMAP, POP3, or submission server chosen   by the attacker.  In the absence of a secure DNS option, MUAs SHOULD   check that the target FQDN returned in the SRV record matches the   original service domain that was queried.  If the target FQDN is not   in the queried domain, MUAs SHOULD verify with the user that the SRV   target FQDN is suitable for use before executing any connections to   the host.  Alternatively, if TLS [RFC5246] is being used for the   email service, MUAs MUST use the procedure outlined inSection 6 of   [RFC6125] to verify the service.   Implementations of TLS [RFC5246] typically support multiple versions   of the protocol as well as the older Secure Sockets Layer (SSL)   protocol.  Because of known security vulnerabilities, email clients   and email servers MUST NOT request, offer, or use SSL 2.0.  SeeAppendix E.2 of [RFC5246] for further details.7.  Acknowledgments   Thanks to Tony Finch, Ned Freed, Alfred Hoenes, Suresh Krishnan,   Alexey Melnikov, Chris Newman, and Phil Pennock for feedback and   suggestions.  Some of this work is based on a previously drafted   document by John Klensin and Eric Hall.Daboo                        Standards Track                    [Page 7]

RFC 6186                      SRV for Email                   March 20118.  References8.1.  Normative References   [RFC1939]  Myers, J. and M. Rose, "Post Office Protocol - Version 3",              STD 53,RFC 1939, May 1996.   [RFC2119]  Bradner, S., "Key words for use in RFCs to Indicate              Requirement Levels",BCP 14,RFC 2119, March 1997.   [RFC2595]  Newman, C., "Using TLS with IMAP, POP3 and ACAP",RFC 2595, June 1999.   [RFC2782]  Gulbrandsen, A., Vixie, P., and L. Esibov, "A DNS RR for              specifying the location of services (DNS SRV)",RFC 2782,              February 2000.   [RFC3207]  Hoffman, P., "SMTP Service Extension for Secure SMTP over              Transport Layer Security",RFC 3207, February 2002.   [RFC3501]  Crispin, M., "INTERNET MESSAGE ACCESS PROTOCOL - VERSION              4rev1",RFC 3501, March 2003.   [RFC4409]  Gellens, R. and J. Klensin, "Message Submission for Mail",RFC 4409, April 2006.   [RFC5246]  Dierks, T. and E. Rescorla, "The Transport Layer Security              (TLS) Protocol Version 1.2",RFC 5246, August 2008.   [RFC5321]  Klensin, J., "Simple Mail Transfer Protocol",RFC 5321,              October 2008.   [RFC5322]  Resnick, P., Ed., "Internet Message Format",RFC 5322,              October 2008.   [RFC6066]  Eastlake, D., "Transport Layer Security (TLS) Extensions:              Extension Definitions",RFC 6066, January 2011.   [RFC6125]  Saint-Andre, P. and J. Hodges, "Representation and              Verification of Domain-Based Application Service Identity              within Internet Public Key Infrastructure Using X.509              (PKIX) Certificates in the Context of Transport Layer              Security (TLS)",RFC 6125, March 2011.8.2.  Informative References   [RFC5598]  Crocker, D., "Internet Mail Architecture",RFC 5598,              July 2009.Daboo                        Standards Track                    [Page 8]

RFC 6186                      SRV for Email                   March 2011Author's Address   Cyrus Daboo   Apple Inc.   1 Infinite Loop   Cupertino, CA  95014   USA   EMail: cyrus@daboo.name   URI:http://www.apple.com/Daboo                        Standards Track                    [Page 9]

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