A Framework for Determining the Return on Investment of Simulation-Based Training in Health Care
- PMID:28133988
- PMCID: PMC5798742
- DOI: 10.1177/0046958016687176
A Framework for Determining the Return on Investment of Simulation-Based Training in Health Care
Abstract
This article describes a framework that has been developed to monetize the real value of simulation-based training in health care. A significant consideration has been given to the incorporation of the intangible and qualitative benefits, not only the tangible and quantitative benefits of simulation-based training in health care. The framework builds from three works: the value measurement methodology (VMM) used by several departments of the US Government, a methodology documented in several books by Dr Jack Phillips to monetize various training approaches, and a traditional return on investment methodology put forth by Frost and Sullivan, and Immersion Medical. All 3 source materials were adapted to create an integrated methodology that can be readily implemented. This article presents details on each of these methods and how they can be integrated and presents a framework that integrates the previous methods. In addition to that, it describes the concept and the application of the developed framework. As a test of the applicability of the framework, a real case study has been used to demonstrate the application of the framework. This case study provides real data related to the correlation between the pediatric patient cardiopulmonary arrest (CPA) survival rates and a simulation-based mock codes at the University of Michigan tertiary care academic medical center. It is important to point out that the proposed framework offers the capability to consider a wide range of benefits and values, but on the other hand, there are several limitations that has been discussed and need to be taken in consideration.
Keywords: health care; intangible benefits; qualitative benefits; return on investment; simulation-based training.
Conflict of interest statement
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References
- Pastrana J, Rabelo L, Goldiez B. Determination of return on investment in healthcare simulation. Paper presented at IIE Annual Conference and Expo 2014; May 31, 2014-June 3, 2014; Montreal, Québec, Canada.
- Phillips JJ, Phillips PP, Pulliam A. Measuring ROI in Environment, Health, and Safety. Hoboken, NJ: John Wiley and Scrivener Publishing; 2014.
- Frost & Sullivan. Return on investment study for medical simulation training: Immersion Medical, Inc. Laparoscopy AccuTouch System; Industrial Research report. 2004.
- Phillips JJ, Phillips PP. Show Me the Money: How to Determine ROI in People, Projects, and Programs. 1st ed. San Francisco, CA: Berrett-Koehler Publishers; 2007.
- Phillips JJ. Return on Investment in Training and Performance Improvement Programs. 2nd ed. Amsterdam, The Netherlands: Butterworth-Heinemann; 2003.
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