type GoogleCloudContactcenterinsightsV1Analysis struct {// AnalysisResult: Output only. The result of the analysis, which is populated// when the analysis finishes.AnalysisResult *GoogleCloudContactcenterinsightsV1AnalysisResult `json:"analysisResult,omitempty"`// AnnotatorSelector: To select the annotators to run and the phrase matchers// to use (if any). If not specified, all annotators will be run.AnnotatorSelector *GoogleCloudContactcenterinsightsV1AnnotatorSelector `json:"annotatorSelector,omitempty"`// CreateTime: Output only. The time at which the analysis was created, which// occurs when the long-running operation completes.CreateTimestring `json:"createTime,omitempty"`// Name: Immutable. The resource name of the analysis. Format:// projects/{project}/locations/{location}/conversations/{conversation}/analyses// /{analysis}Namestring `json:"name,omitempty"`// RequestTime: Output only. The time at which the analysis was requested.RequestTimestring `json:"requestTime,omitempty"`// ServerResponse contains the HTTP response code and headers from the server.googleapi.ServerResponse `json:"-"`// ForceSendFields is a list of field names (e.g. "AnalysisResult") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "AnalysisResult") to include in// API requests with the JSON null value. By default, fields with empty values// are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1Analysis)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1Analysis) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1AnalysisResult struct {// CallAnalysisMetadata: Call-specific metadata created by the analysis.CallAnalysisMetadata *GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata `json:"callAnalysisMetadata,omitempty"`// EndTime: The time at which the analysis ended.EndTimestring `json:"endTime,omitempty"`// ForceSendFields is a list of field names (e.g. "CallAnalysisMetadata") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "CallAnalysisMetadata") to include// in API requests with the JSON null value. By default, fields with empty// values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1AnalysisResult)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1AnalysisResult) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata struct {// Annotations: A list of call annotations that apply to this call.Annotations []*GoogleCloudContactcenterinsightsV1CallAnnotation `json:"annotations,omitempty"`// Entities: All the entities in the call.Entities map[string]GoogleCloudContactcenterinsightsV1Entity `json:"entities,omitempty"`// Intents: All the matched intents in the call.Intents map[string]GoogleCloudContactcenterinsightsV1Intent `json:"intents,omitempty"`// IssueModelResult: Overall conversation-level issue modeling result.IssueModelResult *GoogleCloudContactcenterinsightsV1IssueModelResult `json:"issueModelResult,omitempty"`// PhraseMatchers: All the matched phrase matchers in the call.PhraseMatchers map[string]GoogleCloudContactcenterinsightsV1PhraseMatchData `json:"phraseMatchers,omitempty"`// QaScorecardResults: Results of scoring QaScorecards.QaScorecardResults []*GoogleCloudContactcenterinsightsV1QaScorecardResult `json:"qaScorecardResults,omitempty"`// Sentiments: Overall conversation-level sentiment for each channel of the// call.Sentiments []*GoogleCloudContactcenterinsightsV1ConversationLevelSentiment `json:"sentiments,omitempty"`// Silence: Overall conversation-level silence during the call.Silence *GoogleCloudContactcenterinsightsV1ConversationLevelSilence `json:"silence,omitempty"`// ForceSendFields is a list of field names (e.g. "Annotations") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "Annotations") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1AnalysisRule struct {// Active: If true, apply this rule to conversations. Otherwise, this rule is// inactive and saved as a draft.Activebool `json:"active,omitempty"`// AnalysisPercentage: Percentage of conversations that we should apply this// analysis setting automatically, between [0, 1]. For example, 0.1 means 10%.// Conversations are sampled in a determenestic way. The original// runtime_percentage & upload percentage will be replaced by defining filters// on the conversation.AnalysisPercentagefloat64 `json:"analysisPercentage,omitempty"`// AnnotatorSelector: Selector of annotators to run and the phrase matchers to// use for conversations that matches the conversation_filter. If not// specified, NO annotators will be run.AnnotatorSelector *GoogleCloudContactcenterinsightsV1AnnotatorSelector `json:"annotatorSelector,omitempty"`// ConversationFilter: Filter for the conversations that should apply this// analysis rule. An empty filter means this analysis rule applies to all// conversations. Refer to//https://cloud.google.com/contact-center/insights/docs/filtering for details.ConversationFilterstring `json:"conversationFilter,omitempty"`// CreateTime: Output only. The time at which this analysis rule was created.CreateTimestring `json:"createTime,omitempty"`// DisplayName: Display Name of the analysis rule.DisplayNamestring `json:"displayName,omitempty"`// Name: Identifier. The resource name of the analysis rule. Format:// projects/{project}/locations/{location}/analysisRules/{analysis_rule}Namestring `json:"name,omitempty"`// UpdateTime: Output only. The most recent time at which this analysis rule// was updated.UpdateTimestring `json:"updateTime,omitempty"`// ServerResponse contains the HTTP response code and headers from the server.googleapi.ServerResponse `json:"-"`// ForceSendFields is a list of field names (e.g. "Active") to unconditionally// include in API requests. By default, fields with empty or default values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "Active") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1AnalysisRule)MarshalJSON¶added inv0.202.0

func (sGoogleCloudContactcenterinsightsV1AnalysisRule) MarshalJSON() ([]byte,error)

func (*GoogleCloudContactcenterinsightsV1AnalysisRule)UnmarshalJSON¶added inv0.202.0

func (s *GoogleCloudContactcenterinsightsV1AnalysisRule) UnmarshalJSON(data []byte)error

type GoogleCloudContactcenterinsightsV1AnnotationBoundary struct {// TranscriptIndex: The index in the sequence of transcribed pieces of the// conversation where the boundary is located. This index starts at zero.TranscriptIndexint64 `json:"transcriptIndex,omitempty"`// WordIndex: The word index of this boundary with respect to the first word in// the transcript piece. This index starts at zero.WordIndexint64 `json:"wordIndex,omitempty"`// ForceSendFields is a list of field names (e.g. "TranscriptIndex") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "TranscriptIndex") to include in// API requests with the JSON null value. By default, fields with empty values// are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1AnnotationBoundary)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1AnnotationBoundary) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1AnnotatorSelector struct {// IssueModels: The issue model to run. If not provided, the most recently// deployed topic model will be used. The provided issue model will only be// used for inference if the issue model is deployed and if// run_issue_model_annotator is set to true. If more than one issue model is// provided, only the first provided issue model will be used for inference.IssueModels []string `json:"issueModels,omitempty"`// PhraseMatchers: The list of phrase matchers to run. If not provided, all// active phrase matchers will be used. If inactive phrase matchers are// provided, they will not be used. Phrase matchers will be run only if// run_phrase_matcher_annotator is set to true. Format:// projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}PhraseMatchers []string `json:"phraseMatchers,omitempty"`// QaConfig: Configuration for the QA annotator.QaConfig *GoogleCloudContactcenterinsightsV1AnnotatorSelectorQaConfig `json:"qaConfig,omitempty"`// RunEntityAnnotator: Whether to run the entity annotator.RunEntityAnnotatorbool `json:"runEntityAnnotator,omitempty"`// RunIntentAnnotator: Whether to run the intent annotator.RunIntentAnnotatorbool `json:"runIntentAnnotator,omitempty"`// RunInterruptionAnnotator: Whether to run the interruption annotator.RunInterruptionAnnotatorbool `json:"runInterruptionAnnotator,omitempty"`// RunIssueModelAnnotator: Whether to run the issue model annotator. A model// should have already been deployed for this to take effect.RunIssueModelAnnotatorbool `json:"runIssueModelAnnotator,omitempty"`// RunPhraseMatcherAnnotator: Whether to run the active phrase matcher// annotator(s).RunPhraseMatcherAnnotatorbool `json:"runPhraseMatcherAnnotator,omitempty"`// RunQaAnnotator: Whether to run the QA annotator.RunQaAnnotatorbool `json:"runQaAnnotator,omitempty"`// RunSentimentAnnotator: Whether to run the sentiment annotator.RunSentimentAnnotatorbool `json:"runSentimentAnnotator,omitempty"`// RunSilenceAnnotator: Whether to run the silence annotator.RunSilenceAnnotatorbool `json:"runSilenceAnnotator,omitempty"`// RunSummarizationAnnotator: Whether to run the summarization annotator.RunSummarizationAnnotatorbool `json:"runSummarizationAnnotator,omitempty"`// SummarizationConfig: Configuration for the summarization annotator.SummarizationConfig *GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfig `json:"summarizationConfig,omitempty"`// ForceSendFields is a list of field names (e.g. "IssueModels") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "IssueModels") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1AnnotatorSelector)MarshalJSON¶added inv0.105.0

func (sGoogleCloudContactcenterinsightsV1AnnotatorSelector) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1AnnotatorSelectorQaConfig struct {// ScorecardList: A manual list of scorecards to score.ScorecardList *GoogleCloudContactcenterinsightsV1AnnotatorSelectorQaConfigScorecardList `json:"scorecardList,omitempty"`// ForceSendFields is a list of field names (e.g. "ScorecardList") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "ScorecardList") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1AnnotatorSelectorQaConfig)MarshalJSON¶added inv0.202.0

func (sGoogleCloudContactcenterinsightsV1AnnotatorSelectorQaConfig) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1AnnotatorSelectorQaConfigScorecardList struct {// QaScorecardRevisions: List of QaScorecardRevisions.QaScorecardRevisions []string `json:"qaScorecardRevisions,omitempty"`// ForceSendFields is a list of field names (e.g. "QaScorecardRevisions") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "QaScorecardRevisions") to include// in API requests with the JSON null value. By default, fields with empty// values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1AnnotatorSelectorQaConfigScorecardList)MarshalJSON¶added inv0.202.0

func (sGoogleCloudContactcenterinsightsV1AnnotatorSelectorQaConfigScorecardList) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfig struct {// ConversationProfile: Resource name of the Dialogflow conversation profile.// Format:// projects/{project}/locations/{location}/conversationProfiles/{conversation_pr// ofile}ConversationProfilestring `json:"conversationProfile,omitempty"`// Generator: The resource name of the existing created generator. Format:// projects//locations//generators/Generatorstring `json:"generator,omitempty"`// SummarizationModel: Default summarization model to be used.//// Possible values://   "SUMMARIZATION_MODEL_UNSPECIFIED" - Unspecified summarization model.//   "BASELINE_MODEL" - The CCAI baseline model. This model is deprecated and// will be removed in the future. We recommend using `generator` instead.//   "BASELINE_MODEL_V2_0" - The CCAI baseline model, V2.0. This model is// deprecated and will be removed in the future. We recommend using `generator`// instead.SummarizationModelstring `json:"summarizationModel,omitempty"`// ForceSendFields is a list of field names (e.g. "ConversationProfile") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "ConversationProfile") to include// in API requests with the JSON null value. By default, fields with empty// values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfig)MarshalJSON¶added inv0.121.0

func (sGoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfig) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1AnswerFeedback struct {// Clicked: Indicates whether an answer or item was clicked by the human agent.Clickedbool `json:"clicked,omitempty"`// CorrectnessLevel: The correctness level of an answer.//// Possible values://   "CORRECTNESS_LEVEL_UNSPECIFIED" - Correctness level unspecified.//   "NOT_CORRECT" - Answer is totally wrong.//   "PARTIALLY_CORRECT" - Answer is partially correct.//   "FULLY_CORRECT" - Answer is fully correct.CorrectnessLevelstring `json:"correctnessLevel,omitempty"`// Displayed: Indicates whether an answer or item was displayed to the human// agent in the agent desktop UI.Displayedbool `json:"displayed,omitempty"`// ForceSendFields is a list of field names (e.g. "Clicked") to unconditionally// include in API requests. By default, fields with empty or default values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "Clicked") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1AnswerFeedback)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1AnswerFeedback) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1AppealAssessmentRequest struct {}

type GoogleCloudContactcenterinsightsV1ArticleSuggestionData struct {// ConfidenceScore: The system's confidence score that this article is a good// match for this conversation, ranging from 0.0 (completely uncertain) to 1.0// (completely certain).ConfidenceScorefloat64 `json:"confidenceScore,omitempty"`// Metadata: Map that contains metadata about the Article Suggestion and the// document that it originates from.Metadata map[string]string `json:"metadata,omitempty"`// QueryRecord: The name of the answer record. Format:// projects/{project}/locations/{location}/answerRecords/{answer_record}QueryRecordstring `json:"queryRecord,omitempty"`// Source: The knowledge document that this answer was extracted from. Format:// projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}Sourcestring `json:"source,omitempty"`// Title: Article title.Titlestring `json:"title,omitempty"`// Uri: Article URI.Uristring `json:"uri,omitempty"`// ForceSendFields is a list of field names (e.g. "ConfidenceScore") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "ConfidenceScore") to include in// API requests with the JSON null value. By default, fields with empty values// are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1ArticleSuggestionData)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1ArticleSuggestionData) MarshalJSON() ([]byte,error)

func (*GoogleCloudContactcenterinsightsV1ArticleSuggestionData)UnmarshalJSON¶

func (s *GoogleCloudContactcenterinsightsV1ArticleSuggestionData) UnmarshalJSON(data []byte)error

type GoogleCloudContactcenterinsightsV1Assessment struct {// AgentInfo: Information about the agent the assessment is for.AgentInfo *GoogleCloudContactcenterinsightsV1ConversationQualityMetadataAgentInfo `json:"agentInfo,omitempty"`// CreateTime: Output only. The time at which the assessment was created.CreateTimestring `json:"createTime,omitempty"`// Name: Identifier. The resource name of the assessment. Format:// projects/{project}/locations/{location}/conversations/{conversation}/assessme// nts/{assessment}Namestring `json:"name,omitempty"`// State: Output only. The state of the assessment.//// Possible values://   "STATE_UNSPECIFIED" - The state is unspecified. This value should not be// used.//   "DRAFT" - The default state of all new assessments.//   "PUBLISHED" - The assessment has been published.//   "APPEALED" - The assessment has been appealed.//   "FINALIZED" - The assessment has been finalized.Statestring `json:"state,omitempty"`// UpdateTime: Output only. The time at which the assessment was last updated.UpdateTimestring `json:"updateTime,omitempty"`// ServerResponse contains the HTTP response code and headers from the server.googleapi.ServerResponse `json:"-"`// ForceSendFields is a list of field names (e.g. "AgentInfo") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "AgentInfo") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1Assessment)MarshalJSON¶added inv0.235.0

func (sGoogleCloudContactcenterinsightsV1Assessment) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1AssessmentRule struct {// Active: If true, apply this rule to conversations. Otherwise, this rule is// inactive.Activebool `json:"active,omitempty"`// CreateTime: Output only. The time at which this assessment rule was created.CreateTimestring `json:"createTime,omitempty"`// DisplayName: Display Name of the assessment rule.DisplayNamestring `json:"displayName,omitempty"`// Name: Identifier. The resource name of the assessment rule. Format:// projects/{project}/locations/{location}/assessmentRules/{assessment_rule}Namestring `json:"name,omitempty"`// SampleRule: The sample rule for the assessment rule.SampleRule *GoogleCloudContactcenterinsightsV1SampleRule `json:"sampleRule,omitempty"`// ScheduleInfo: Schedule info for the assessment rule.ScheduleInfo *GoogleCloudContactcenterinsightsV1ScheduleInfo `json:"scheduleInfo,omitempty"`// UpdateTime: Output only. The most recent time at which this assessment rule// was updated.UpdateTimestring `json:"updateTime,omitempty"`// ServerResponse contains the HTTP response code and headers from the server.googleapi.ServerResponse `json:"-"`// ForceSendFields is a list of field names (e.g. "Active") to unconditionally// include in API requests. By default, fields with empty or default values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "Active") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1AssessmentRule)MarshalJSON¶added inv0.235.0

func (sGoogleCloudContactcenterinsightsV1AssessmentRule) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1AuthorizedView struct {// ConversationFilter: A filter to reduce conversation results to a specific// subset. The AuthorizedView's assigned permission (read/write) could be// applied to the subset of conversations. If conversation_filter is empty,// there is no restriction on the conversations that the AuthorizedView can// access. Having *authorizedViews.get* access to the AuthorizedView means// having the same read/write access to the Conversations (as well as// metadata/annotations linked to the conversation) that this AuthorizedView// has.ConversationFilterstring `json:"conversationFilter,omitempty"`// CreateTime: Output only. The time at which the authorized view was created.CreateTimestring `json:"createTime,omitempty"`// DisplayName: Display Name. Limit 64 characters.DisplayNamestring `json:"displayName,omitempty"`// Name: Identifier. The resource name of the AuthorizedView. Format:// projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_s// et}/authorizedViews/{authorized_view}Namestring `json:"name,omitempty"`// UpdateTime: Output only. The most recent time at which the authorized view// was updated.UpdateTimestring `json:"updateTime,omitempty"`// ServerResponse contains the HTTP response code and headers from the server.googleapi.ServerResponse `json:"-"`// ForceSendFields is a list of field names (e.g. "ConversationFilter") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "ConversationFilter") to include// in API requests with the JSON null value. By default, fields with empty// values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1AuthorizedView)MarshalJSON¶added inv0.234.0

func (sGoogleCloudContactcenterinsightsV1AuthorizedView) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1AuthorizedViewSet struct {// CreateTime: Output only. Create time.CreateTimestring `json:"createTime,omitempty"`// DisplayName: Display Name. Limit 64 characters.DisplayNamestring `json:"displayName,omitempty"`// Name: Identifier. The resource name of the AuthorizedViewSet. Format:// projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_s// et}Namestring `json:"name,omitempty"`// UpdateTime: Output only. Update time.UpdateTimestring `json:"updateTime,omitempty"`// ServerResponse contains the HTTP response code and headers from the server.googleapi.ServerResponse `json:"-"`// ForceSendFields is a list of field names (e.g. "CreateTime") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "CreateTime") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1AuthorizedViewSet)MarshalJSON¶added inv0.234.0

func (sGoogleCloudContactcenterinsightsV1AuthorizedViewSet) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsMetadata struct {// CompletedAnalysesCount: The number of requested analyses that have completed// successfully so far.CompletedAnalysesCountint64 `json:"completedAnalysesCount,omitempty"`// CreateTime: The time the operation was created.CreateTimestring `json:"createTime,omitempty"`// EndTime: The time the operation finished running.EndTimestring `json:"endTime,omitempty"`// FailedAnalysesCount: The number of requested analyses that have failed so// far.FailedAnalysesCountint64 `json:"failedAnalysesCount,omitempty"`// PartialErrors: Output only. Partial errors during bulk analyze operation// that might cause the operation output to be incomplete.PartialErrors []*GoogleRpcStatus `json:"partialErrors,omitempty"`// Request: The original request for bulk analyze.Request *GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest `json:"request,omitempty"`// TotalRequestedAnalysesCount: Total number of analyses requested. Computed by// the number of conversations returned by `filter` multiplied by// `analysis_percentage` in the request.TotalRequestedAnalysesCountint64 `json:"totalRequestedAnalysesCount,omitempty"`// ForceSendFields is a list of field names (e.g. "CompletedAnalysesCount") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "CompletedAnalysesCount") to// include in API requests with the JSON null value. By default, fields with// empty values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsMetadata)MarshalJSON¶added inv0.104.0

func (sGoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsMetadata) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest struct {// AnalysisPercentage: Required. Percentage of selected conversation to// analyze, between [0, 100].AnalysisPercentagefloat64 `json:"analysisPercentage,omitempty"`// AnnotatorSelector: To select the annotators to run and the phrase matchers// to use (if any). If not specified, all annotators will be run.AnnotatorSelector *GoogleCloudContactcenterinsightsV1AnnotatorSelector `json:"annotatorSelector,omitempty"`// Filter: Required. Filter used to select the subset of conversations to// analyze.Filterstring `json:"filter,omitempty"`// Parent: Required. The parent resource to create analyses in.Parentstring `json:"parent,omitempty"`// ForceSendFields is a list of field names (e.g. "AnalysisPercentage") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "AnalysisPercentage") to include// in API requests with the JSON null value. By default, fields with empty// values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest)MarshalJSON¶added inv0.104.0

func (sGoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest) MarshalJSON() ([]byte,error)

func (*GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest)UnmarshalJSON¶added inv0.104.0

func (s *GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest) UnmarshalJSON(data []byte)error

type GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsResponse struct {// FailedAnalysisCount: Count of failed analyses.FailedAnalysisCountint64 `json:"failedAnalysisCount,omitempty"`// SuccessfulAnalysisCount: Count of successful analyses.SuccessfulAnalysisCountint64 `json:"successfulAnalysisCount,omitempty"`// ForceSendFields is a list of field names (e.g. "FailedAnalysisCount") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "FailedAnalysisCount") to include// in API requests with the JSON null value. By default, fields with empty// values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsResponse)MarshalJSON¶added inv0.104.0

func (sGoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsResponse) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkDeleteConversationsMetadata struct {// CreateTime: The time the operation was created.CreateTimestring `json:"createTime,omitempty"`// EndTime: The time the operation finished running.EndTimestring `json:"endTime,omitempty"`// PartialErrors: Partial errors during bulk delete conversations operation// that might cause the operation output to be incomplete.PartialErrors []*GoogleRpcStatus `json:"partialErrors,omitempty"`// Request: The original request for bulk delete.Request *GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest `json:"request,omitempty"`// ForceSendFields is a list of field names (e.g. "CreateTime") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "CreateTime") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkDeleteConversationsMetadata)MarshalJSON¶added inv0.150.0

func (sGoogleCloudContactcenterinsightsV1BulkDeleteConversationsMetadata) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest struct {// Filter: Filter used to select the subset of conversations to delete.Filterstring `json:"filter,omitempty"`// Force: If set to true, all of this conversation's analyses will also be// deleted. Otherwise, the request will only succeed if the conversation has no// analyses.Forcebool `json:"force,omitempty"`// MaxDeleteCount: Maximum number of conversations to delete.MaxDeleteCountint64 `json:"maxDeleteCount,omitempty"`// Parent: Required. The parent resource to delete conversations from. Format:// projects/{project}/locations/{location}Parentstring `json:"parent,omitempty"`// ForceSendFields is a list of field names (e.g. "Filter") to unconditionally// include in API requests. By default, fields with empty or default values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "Filter") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest)MarshalJSON¶added inv0.150.0

func (sGoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkDeleteConversationsResponse struct {}

type GoogleCloudContactcenterinsightsV1BulkDeleteFeedbackLabelsMetadata struct {// PartialErrors: Partial errors during deletion operation that might cause the// operation output to be incomplete.PartialErrors []*GoogleRpcStatus `json:"partialErrors,omitempty"`// Request: Output only. The original request for delete.Request *GoogleCloudContactcenterinsightsV1BulkDeleteFeedbackLabelsRequest `json:"request,omitempty"`// ForceSendFields is a list of field names (e.g. "PartialErrors") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "PartialErrors") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkDeleteFeedbackLabelsMetadata)MarshalJSON¶added inv0.227.0

func (sGoogleCloudContactcenterinsightsV1BulkDeleteFeedbackLabelsMetadata) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkDeleteFeedbackLabelsRequest struct {// Filter: Optional. A filter to reduce results to a specific subset. Supports// disjunctions (OR) and conjunctions (AND). Supported fields: *// `issue_model_id` * `qa_question_id` * `qa_scorecard_id` * `min_create_time`// * `max_create_time` * `min_update_time` * `max_update_time` *// `feedback_label_type`: QUALITY_AI, TOPIC_MODELINGFilterstring `json:"filter,omitempty"`// Parent: Required. The parent resource for new feedback labels.Parentstring `json:"parent,omitempty"`// ForceSendFields is a list of field names (e.g. "Filter") to unconditionally// include in API requests. By default, fields with empty or default values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "Filter") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkDeleteFeedbackLabelsRequest)MarshalJSON¶added inv0.227.0

func (sGoogleCloudContactcenterinsightsV1BulkDeleteFeedbackLabelsRequest) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkDeleteFeedbackLabelsResponse struct {}

type GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsMetadata struct {// CreateTime: Output only. The time the operation was created.CreateTimestring `json:"createTime,omitempty"`// DownloadStats: Output only. Statistics for BulkDownloadFeedbackLabels// operation.DownloadStats *GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsMetadataDownloadStats `json:"downloadStats,omitempty"`// EndTime: Output only. The time the operation finished running.EndTimestring `json:"endTime,omitempty"`// PartialErrors: Partial errors during ingest operation that might cause the// operation output to be incomplete.PartialErrors []*GoogleRpcStatus `json:"partialErrors,omitempty"`// Request: Output only. The original request for download.Request *GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequest `json:"request,omitempty"`// ForceSendFields is a list of field names (e.g. "CreateTime") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "CreateTime") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsMetadata)MarshalJSON¶added inv0.202.0

func (sGoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsMetadata) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsMetadataDownloadStats struct {// FileNames: Output only. Full name of the files written to Cloud storage.FileNames []string `json:"fileNames,omitempty"`// ProcessedObjectCount: The number of objects processed during the download// operation.ProcessedObjectCountint64 `json:"processedObjectCount,omitempty"`// SuccessfulDownloadCount: The number of new feedback labels downloaded during// this operation. Different from "processed" because some labels might not be// downloaded because an error.SuccessfulDownloadCountint64 `json:"successfulDownloadCount,omitempty"`// TotalFilesWritten: Total number of files written to the provided Cloud// Storage bucket.TotalFilesWrittenint64 `json:"totalFilesWritten,omitempty"`// ForceSendFields is a list of field names (e.g. "FileNames") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "FileNames") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsMetadataDownloadStats)MarshalJSON¶added inv0.202.0

func (sGoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsMetadataDownloadStats) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequest struct {// ConversationFilter: Optional. Filter parent conversations to download// feedback labels for. When specified, the feedback labels will be downloaded// for the conversations that match the filter. If `template_qa_scorecard_id`// is set, all the conversations that match the filter will be paired with the// questions under the scorecard for labeling.ConversationFilterstring `json:"conversationFilter,omitempty"`// FeedbackLabelType: Optional. The type of feedback labels that will be// downloaded.//// Possible values://   "FEEDBACK_LABEL_TYPE_UNSPECIFIED" - Unspecified format//   "QUALITY_AI" - Downloaded file will contain all Quality AI labels from the// latest scorecard revision.//   "TOPIC_MODELING" - Downloaded file will contain only Topic Modeling// labels.//   "AGENT_ASSIST_SUMMARY" - Agent Assist Summarization labels.FeedbackLabelTypestring `json:"feedbackLabelType,omitempty"`// Filter: Optional. A filter to reduce results to a specific subset. Supports// disjunctions (OR) and conjunctions (AND). Supported fields: *// `issue_model_id` * `qa_question_id` * `qa_scorecard_id` * `min_create_time`// * `max_create_time` * `min_update_time` * `max_update_time` *// `feedback_label_type`: QUALITY_AI, TOPIC_MODELINGFilterstring `json:"filter,omitempty"`// GcsDestination: A cloud storage bucket destination.GcsDestination *GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequestGcsDestination `json:"gcsDestination,omitempty"`// MaxDownloadCount: Optional. Limits the maximum number of feedback labels// that will be downloaded. The first `N` feedback labels will be downloaded.MaxDownloadCountint64 `json:"maxDownloadCount,omitempty"`// Parent: Required. The parent resource for new feedback labels.Parentstring `json:"parent,omitempty"`// SheetsDestination: A sheets document destination.SheetsDestination *GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequestSheetsDestination `json:"sheetsDestination,omitempty"`// TemplateQaScorecardId: Optional. If set, a template for labeling// conversations and scorecard questions will be created from the// conversation_filter and the questions under the scorecard(s). The feedback// label `filter` will be ignored.TemplateQaScorecardId []string `json:"templateQaScorecardId,omitempty"`// ForceSendFields is a list of field names (e.g. "ConversationFilter") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "ConversationFilter") to include// in API requests with the JSON null value. By default, fields with empty// values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequest)MarshalJSON¶added inv0.202.0

func (sGoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequest) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequestGcsDestination struct {// AddWhitespace: Optional. Add whitespace to the JSON file. Makes easier to// read, but increases file size. Only applicable for JSON format.AddWhitespacebool `json:"addWhitespace,omitempty"`// AlwaysPrintEmptyFields: Optional. Always print fields with no presence. This// is useful for printing fields that are not set, like implicit 0 value or// empty lists/maps. Only applicable for JSON format.AlwaysPrintEmptyFieldsbool `json:"alwaysPrintEmptyFields,omitempty"`// Format: Required. File format in which the labels will be exported.//// Possible values://   "FORMAT_UNSPECIFIED" - Unspecified format.//   "CSV" - CSV format. 1,000 labels are stored per CSV file by default.//   "JSON" - JSON format. 1 label stored per JSON file by default.Formatstring `json:"format,omitempty"`// ObjectUri: Required. The Google Cloud Storage URI to write the feedback// labels to. The file name will be used as a prefix for the files written to// the bucket if the output needs to be split across multiple files, otherwise// it will be used as is. The file extension will be appended to the file name// based on the format selected. E.g. `gs://bucket_name/object_uri_prefix`ObjectUristring `json:"objectUri,omitempty"`// RecordsPerFileCount: Optional. The number of records per file. Applicable// for either format.RecordsPerFileCountint64 `json:"recordsPerFileCount,omitempty,string"`// ForceSendFields is a list of field names (e.g. "AddWhitespace") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "AddWhitespace") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequestGcsDestination)MarshalJSON¶added inv0.202.0

func (sGoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequestGcsDestination) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequestSheetsDestination struct {// SheetTitle: Optional. The title of the new sheet to write the feedback// labels to.SheetTitlestring `json:"sheetTitle,omitempty"`// SpreadsheetUri: Required. The Google Sheets document to write the feedback// labels to. Retrieved from Google Sheets URI. E.g.// `https://docs.google.com/spreadsheets/d/1234567890` The spreadsheet must be// shared with the Insights P4SA. The spreadsheet ID written to will be// returned as `file_names` in the BulkDownloadFeedbackLabelsMetadata.SpreadsheetUristring `json:"spreadsheetUri,omitempty"`// ForceSendFields is a list of field names (e.g. "SheetTitle") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "SheetTitle") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequestSheetsDestination)MarshalJSON¶added inv0.228.0

func (sGoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequestSheetsDestination) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsResponse struct {}

type GoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequest struct {// GcsSource: A cloud storage bucket source.GcsSource *GoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequestGcsSource `json:"gcsSource,omitempty"`// SheetsSource: A sheets document source.SheetsSource *GoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequestSheetsSource `json:"sheetsSource,omitempty"`// ValidateOnly: Optional. If set, upload will not happen and the labels will// be validated. If not set, then default behavior will be to upload the labels// after validation is complete.ValidateOnlybool `json:"validateOnly,omitempty"`// ForceSendFields is a list of field names (e.g. "GcsSource") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "GcsSource") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequest)MarshalJSON¶added inv0.202.0

func (sGoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequest) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequestGcsSource struct {// Format: Required. File format which will be ingested.//// Possible values://   "FORMAT_UNSPECIFIED" - Unspecified format.//   "CSV" - CSV format.//   "JSON" - JSON format.Formatstring `json:"format,omitempty"`// ObjectUri: Required. The Google Cloud Storage URI of the file to import.// Format: `gs://bucket_name/object_name`ObjectUristring `json:"objectUri,omitempty"`// ForceSendFields is a list of field names (e.g. "Format") to unconditionally// include in API requests. By default, fields with empty or default values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "Format") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequestGcsSource)MarshalJSON¶added inv0.202.0

func (sGoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequestGcsSource) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequestSheetsSource struct {// SpreadsheetUri: Required. The Google Sheets document to write the feedback// labels to. Retrieved from Google Sheets URI. E.g.// `https://docs.google.com/spreadsheets/d/1234567890` The spreadsheet must be// shared with the Insights P4SA.SpreadsheetUristring `json:"spreadsheetUri,omitempty"`// ForceSendFields is a list of field names (e.g. "SpreadsheetUri") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "SpreadsheetUri") to include in// API requests with the JSON null value. By default, fields with empty values// are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequestSheetsSource)MarshalJSON¶added inv0.228.0

func (sGoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequestSheetsSource) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse struct {// CurrentStats: The latest label statistics for the queried issue model.// Includes results on both training data and data labeled after deployment.CurrentStats *GoogleCloudContactcenterinsightsV1IssueModelLabelStats `json:"currentStats,omitempty"`// ServerResponse contains the HTTP response code and headers from the server.googleapi.ServerResponse `json:"-"`// ForceSendFields is a list of field names (e.g. "CurrentStats") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "CurrentStats") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1CalculateStatsRequest struct {// Filter: A filter to reduce results to a specific subset. This field is// useful for getting statistics about conversations with specific properties.Filterstring `json:"filter,omitempty"`// ForceSendFields is a list of field names (e.g. "Filter") to unconditionally// include in API requests. By default, fields with empty or default values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "Filter") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1CalculateStatsRequest)MarshalJSON¶added inv0.233.0

func (sGoogleCloudContactcenterinsightsV1CalculateStatsRequest) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1CalculateStatsResponse struct {// AverageDuration: The average duration of all conversations. The average is// calculated using only conversations that have a time duration.AverageDurationstring `json:"averageDuration,omitempty"`// AverageTurnCount: The average number of turns per conversation.AverageTurnCountint64 `json:"averageTurnCount,omitempty"`// ConversationCount: The total number of conversations.ConversationCountint64 `json:"conversationCount,omitempty"`// ConversationCountTimeSeries: A time series representing the count of// conversations created over time that match that requested filter criteria.ConversationCountTimeSeries *GoogleCloudContactcenterinsightsV1CalculateStatsResponseTimeSeries `json:"conversationCountTimeSeries,omitempty"`// CustomHighlighterMatches: A map associating each custom highlighter resource// name with its respective number of matches in the set of conversations.CustomHighlighterMatches map[string]int64 `json:"customHighlighterMatches,omitempty"`// IssueMatches: A map associating each issue resource name with its respective// number of matches in the set of conversations. Key has the format:// `projects//locations//issueModels//issues/` Deprecated, use// `issue_matches_stats` field instead.IssueMatches map[string]int64 `json:"issueMatches,omitempty"`// IssueMatchesStats: A map associating each issue resource name with its// respective number of matches in the set of conversations. Key has the// format: `projects//locations//issueModels//issues/`IssueMatchesStats map[string]GoogleCloudContactcenterinsightsV1IssueModelLabelStatsIssueStats `json:"issueMatchesStats,omitempty"`// SmartHighlighterMatches: A map associating each smart highlighter display// name with its respective number of matches in the set of conversations.SmartHighlighterMatches map[string]int64 `json:"smartHighlighterMatches,omitempty"`// ServerResponse contains the HTTP response code and headers from the server.googleapi.ServerResponse `json:"-"`// ForceSendFields is a list of field names (e.g. "AverageDuration") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "AverageDuration") to include in// API requests with the JSON null value. By default, fields with empty values// are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1CalculateStatsResponse)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1CalculateStatsResponse) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1CalculateStatsResponseTimeSeries struct {// IntervalDuration: The duration of each interval.IntervalDurationstring `json:"intervalDuration,omitempty"`// Points: An ordered list of intervals from earliest to latest, where each// interval represents the number of conversations that transpired during the// time window.Points []*GoogleCloudContactcenterinsightsV1CalculateStatsResponseTimeSeriesInterval `json:"points,omitempty"`// ForceSendFields is a list of field names (e.g. "IntervalDuration") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "IntervalDuration") to include in// API requests with the JSON null value. By default, fields with empty values// are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1CalculateStatsResponseTimeSeries)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1CalculateStatsResponseTimeSeries) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1CalculateStatsResponseTimeSeriesInterval struct {// ConversationCount: The number of conversations created in this interval.ConversationCountint64 `json:"conversationCount,omitempty"`// StartTime: The start time of this interval.StartTimestring `json:"startTime,omitempty"`// ForceSendFields is a list of field names (e.g. "ConversationCount") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "ConversationCount") to include in// API requests with the JSON null value. By default, fields with empty values// are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1CalculateStatsResponseTimeSeriesInterval)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1CalculateStatsResponseTimeSeriesInterval) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1CallAnnotation struct {// AnnotationEndBoundary: The boundary in the conversation where the annotation// ends, inclusive.AnnotationEndBoundary *GoogleCloudContactcenterinsightsV1AnnotationBoundary `json:"annotationEndBoundary,omitempty"`// AnnotationStartBoundary: The boundary in the conversation where the// annotation starts, inclusive.AnnotationStartBoundary *GoogleCloudContactcenterinsightsV1AnnotationBoundary `json:"annotationStartBoundary,omitempty"`// ChannelTag: The channel of the audio where the annotation occurs. For// single-channel audio, this field is not populated.ChannelTagint64 `json:"channelTag,omitempty"`// EntityMentionData: Data specifying an entity mention.EntityMentionData *GoogleCloudContactcenterinsightsV1EntityMentionData `json:"entityMentionData,omitempty"`// HoldData: Data specifying a hold.HoldData *GoogleCloudContactcenterinsightsV1HoldData `json:"holdData,omitempty"`// IntentMatchData: Data specifying an intent match.IntentMatchData *GoogleCloudContactcenterinsightsV1IntentMatchData `json:"intentMatchData,omitempty"`// InterruptionData: Data specifying an interruption.InterruptionData *GoogleCloudContactcenterinsightsV1InterruptionData `json:"interruptionData,omitempty"`// IssueMatchData: Data specifying an issue match.IssueMatchData *GoogleCloudContactcenterinsightsV1IssueMatchData `json:"issueMatchData,omitempty"`// PhraseMatchData: Data specifying a phrase match.PhraseMatchData *GoogleCloudContactcenterinsightsV1PhraseMatchData `json:"phraseMatchData,omitempty"`// SentimentData: Data specifying sentiment.SentimentData *GoogleCloudContactcenterinsightsV1SentimentData `json:"sentimentData,omitempty"`// SilenceData: Data specifying silence.SilenceData *GoogleCloudContactcenterinsightsV1SilenceData `json:"silenceData,omitempty"`// ForceSendFields is a list of field names (e.g. "AnnotationEndBoundary") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "AnnotationEndBoundary") to// include in API requests with the JSON null value. By default, fields with// empty values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1CallAnnotation)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1CallAnnotation) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1Conversation struct {// AgentId: An opaque, user-specified string representing the human agent who// handled the conversation.AgentIdstring `json:"agentId,omitempty"`// CallMetadata: Call-specific metadata.CallMetadata *GoogleCloudContactcenterinsightsV1ConversationCallMetadata `json:"callMetadata,omitempty"`// CreateTime: Output only. The time at which the conversation was created.CreateTimestring `json:"createTime,omitempty"`// DataSource: The source of the audio and transcription for the conversation.DataSource *GoogleCloudContactcenterinsightsV1ConversationDataSource `json:"dataSource,omitempty"`// DialogflowIntents: Output only. All the matched Dialogflow intents in the// call. The key corresponds to a Dialogflow intent, format:// projects/{project}/agent/{agent}/intents/{intent}DialogflowIntents map[string]GoogleCloudContactcenterinsightsV1DialogflowIntent `json:"dialogflowIntents,omitempty"`// Duration: Output only. The duration of the conversation.Durationstring `json:"duration,omitempty"`// ExpireTime: The time at which this conversation should expire. After this// time, the conversation data and any associated analyses will be deleted.ExpireTimestring `json:"expireTime,omitempty"`// Labels: A map for the user to specify any custom fields. A maximum of 100// labels per conversation is allowed, with a maximum of 256 characters per// entry.Labels map[string]string `json:"labels,omitempty"`// LanguageCode: A user-specified language code for the conversation.LanguageCodestring `json:"languageCode,omitempty"`// LatestAnalysis: Output only. The conversation's latest analysis, if one// exists.LatestAnalysis *GoogleCloudContactcenterinsightsV1Analysis `json:"latestAnalysis,omitempty"`// LatestSummary: Output only. Latest summary of the conversation.LatestSummary *GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData `json:"latestSummary,omitempty"`// Medium: Immutable. The conversation medium, if unspecified will default to// PHONE_CALL.//// Possible values://   "MEDIUM_UNSPECIFIED" - Default value, if unspecified will default to// PHONE_CALL.//   "PHONE_CALL" - The format for conversations that took place over the// phone.//   "CHAT" - The format for conversations that took place over chat.Mediumstring `json:"medium,omitempty"`// MetadataJson: Input only. JSON metadata encoded as a string. This field is// primarily used by Insights integrations with various telephony systems and// must be in one of Insight's supported formats.MetadataJsonstring `json:"metadataJson,omitempty"`// Name: Immutable. The resource name of the conversation. Format:// projects/{project}/locations/{location}/conversations/{conversation}Namestring `json:"name,omitempty"`// ObfuscatedUserId: Obfuscated user ID which the customer sent to us.ObfuscatedUserIdstring `json:"obfuscatedUserId,omitempty"`// QualityMetadata: Conversation metadata related to quality management.QualityMetadata *GoogleCloudContactcenterinsightsV1ConversationQualityMetadata `json:"qualityMetadata,omitempty"`// RuntimeAnnotations: Output only. The annotations that were generated during// the customer and agent interaction.RuntimeAnnotations []*GoogleCloudContactcenterinsightsV1RuntimeAnnotation `json:"runtimeAnnotations,omitempty"`// StartTime: The time at which the conversation started.StartTimestring `json:"startTime,omitempty"`// Transcript: Output only. The conversation transcript.Transcript *GoogleCloudContactcenterinsightsV1ConversationTranscript `json:"transcript,omitempty"`// Ttl: Input only. The TTL for this resource. If specified, then this TTL will// be used to calculate the expire time.Ttlstring `json:"ttl,omitempty"`// TurnCount: Output only. The number of turns in the conversation.TurnCountint64 `json:"turnCount,omitempty"`// UpdateTime: Output only. The most recent time at which the conversation was// updated.UpdateTimestring `json:"updateTime,omitempty"`// ServerResponse contains the HTTP response code and headers from the server.googleapi.ServerResponse `json:"-"`// ForceSendFields is a list of field names (e.g. "AgentId") to unconditionally// include in API requests. By default, fields with empty or default values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "AgentId") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1Conversation)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1Conversation) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1ConversationCallMetadata struct {// AgentChannel: The audio channel that contains the agent.AgentChannelint64 `json:"agentChannel,omitempty"`// CustomerChannel: The audio channel that contains the customer.CustomerChannelint64 `json:"customerChannel,omitempty"`// ForceSendFields is a list of field names (e.g. "AgentChannel") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "AgentChannel") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1ConversationCallMetadata)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1ConversationCallMetadata) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1ConversationDataSource struct {// DialogflowSource: The source when the conversation comes from Dialogflow.DialogflowSource *GoogleCloudContactcenterinsightsV1DialogflowSource `json:"dialogflowSource,omitempty"`// GcsSource: A Cloud Storage location specification for the audio and// transcript.GcsSource *GoogleCloudContactcenterinsightsV1GcsSource `json:"gcsSource,omitempty"`// MetadataUri: Cloud Storage URI that points to a file that contains the// conversation metadata.MetadataUristring `json:"metadataUri,omitempty"`// ForceSendFields is a list of field names (e.g. "DialogflowSource") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "DialogflowSource") to include in// API requests with the JSON null value. By default, fields with empty values// are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1ConversationDataSource)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1ConversationDataSource) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1ConversationLevelSentiment struct {// ChannelTag: The channel of the audio that the data applies to.ChannelTagint64 `json:"channelTag,omitempty"`// SentimentData: Data specifying sentiment.SentimentData *GoogleCloudContactcenterinsightsV1SentimentData `json:"sentimentData,omitempty"`// ForceSendFields is a list of field names (e.g. "ChannelTag") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "ChannelTag") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1ConversationLevelSentiment)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1ConversationLevelSentiment) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1ConversationLevelSilence struct {// SilenceDuration: Amount of time calculated to be in silence.SilenceDurationstring `json:"silenceDuration,omitempty"`// SilencePercentage: Percentage of the total conversation spent in silence.SilencePercentagefloat64 `json:"silencePercentage,omitempty"`// ForceSendFields is a list of field names (e.g. "SilenceDuration") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "SilenceDuration") to include in// API requests with the JSON null value. By default, fields with empty values// are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1ConversationLevelSilence)MarshalJSON¶added inv0.177.0

func (sGoogleCloudContactcenterinsightsV1ConversationLevelSilence) MarshalJSON() ([]byte,error)

func (*GoogleCloudContactcenterinsightsV1ConversationLevelSilence)UnmarshalJSON¶added inv0.177.0

func (s *GoogleCloudContactcenterinsightsV1ConversationLevelSilence) UnmarshalJSON(data []byte)error

type GoogleCloudContactcenterinsightsV1ConversationParticipant struct {// DialogflowParticipant: Deprecated. Use `dialogflow_participant_name`// instead. The name of the Dialogflow participant. Format:// projects/{project}/locations/{location}/conversations/{conversation}/particip// ants/{participant}DialogflowParticipantstring `json:"dialogflowParticipant,omitempty"`// DialogflowParticipantName: The name of the participant provided by// Dialogflow. Format:// projects/{project}/locations/{location}/conversations/{conversation}/particip// ants/{participant}DialogflowParticipantNamestring `json:"dialogflowParticipantName,omitempty"`// ObfuscatedExternalUserId: Obfuscated user ID from Dialogflow.ObfuscatedExternalUserIdstring `json:"obfuscatedExternalUserId,omitempty"`// Role: The role of the participant.//// Possible values://   "ROLE_UNSPECIFIED" - Participant's role is not set.//   "HUMAN_AGENT" - Participant is a human agent.//   "AUTOMATED_AGENT" - Participant is an automated agent.//   "END_USER" - Participant is an end user who conversed with the contact// center.//   "ANY_AGENT" - Participant is either a human or automated agent.Rolestring `json:"role,omitempty"`// UserId: A user-specified ID representing the participant.UserIdstring `json:"userId,omitempty"`// ForceSendFields is a list of field names (e.g. "DialogflowParticipant") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "DialogflowParticipant") to// include in API requests with the JSON null value. By default, fields with// empty values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1ConversationParticipant)MarshalJSON¶

func (sGoogleCloudContactcenterinsightsV1ConversationParticipant) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1ConversationQualityMetadata struct {// AgentInfo: Information about agents involved in the call.AgentInfo []*GoogleCloudContactcenterinsightsV1ConversationQualityMetadataAgentInfo `json:"agentInfo,omitempty"`// CustomerSatisfactionRating: An arbitrary integer value indicating the// customer's satisfaction rating.CustomerSatisfactionRatingint64 `json:"customerSatisfactionRating,omitempty"`// FeedbackLabels: Input only. The feedback labels associated with the// conversation.FeedbackLabels []*GoogleCloudContactcenterinsightsV1FeedbackLabel `json:"feedbackLabels,omitempty"`// MenuPath: An arbitrary string value specifying the menu path the customer// took.MenuPathstring `json:"menuPath,omitempty"`// WaitDuration: The amount of time the customer waited to connect with an// agent.WaitDurationstring `json:"waitDuration,omitempty"`// ForceSendFields is a list of field names (e.g. "AgentInfo") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "AgentInfo") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1ConversationQualityMetadata)MarshalJSON¶added inv0.155.0

func (sGoogleCloudContactcenterinsightsV1ConversationQualityMetadata) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1ConversationQualityMetadataAgentInfo struct {// AgentId: A user-specified string representing the agent.AgentIdstring `json:"agentId,omitempty"`// AgentType: The agent type, e.g. HUMAN_AGENT.//// Possible values://   "ROLE_UNSPECIFIED" - Participant's role is not set.//   "HUMAN_AGENT" - Participant is a human agent.//   "AUTOMATED_AGENT" - Participant is an automated agent.//   "END_USER" - Participant is an end user who conversed with the contact// center.//   "ANY_AGENT" - Participant is either a human or automated agent.AgentTypestring `json:"agentType,omitempty"`// DeploymentDisplayName: The agent's deployment display name. Only applicable// to automated agents.DeploymentDisplayNamestring `json:"deploymentDisplayName,omitempty"`// DeploymentId: The agent's deployment ID. Only applicable to automated// agents.DeploymentIdstring `json:"deploymentId,omitempty"`// DisplayName: The agent's name.DisplayNamestring `json:"displayName,omitempty"`// DispositionCode: A user-provided string indicating the outcome of the// agent's segment of the call.DispositionCodestring `json:"dispositionCode,omitempty"`// Location: The agent's location.Locationstring `json:"location,omitempty"`// Team: A user-specified string representing the agent's team. Deprecated in// favor of the `teams` field.Teamstring `json:"team,omitempty"`// Teams: User-specified strings representing the agent's teams.Teams []string `json:"teams,omitempty"`// VersionDisplayName: The agent's version display name. Only applicable to// automated agents.VersionDisplayNamestring `json:"versionDisplayName,omitempty"`// VersionId: The agent's version ID. Only applicable to automated agents.VersionIdstring `json:"versionId,omitempty"`// ForceSendFields is a list of field names (e.g. "AgentId") to unconditionally// include in API requests. By default, fields with empty or default values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "AgentId") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1ConversationQualityMetadataAgentInfo)MarshalJSON¶added inv0.155.0

func (sGoogleCloudContactcenterinsightsV1ConversationQualityMetadataAgentInfo) MarshalJSON() ([]byte,error)

type GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData struct {// AnswerRecord: The name of the answer record. Format:// projects/{project}/locations/{location}/answerRecords/{answer_record}AnswerRecordstring `json:"answerRecord,omitempty"`// Confidence: The confidence score of the summarization.Confidencefloat64 `json:"confidence,omitempty"`// ConversationModel: The name of the model that generates this summary.// Format:// projects/{project}/locations/{location}/conversationModels/{conversation_mode// l}ConversationModelstring `json:"conversationModel,omitempty"`// GeneratorId: Agent Assist generator ID.GeneratorIdstring `json:"generatorId,omitempty"`// Metadata: A map that contains metadata about the summarization and the// document from which it originates.Metadata map[string]string `json:"metadata,omitempty"`// Text: The summarization content that is concatenated into one string.Textstring `json:"text,omitempty"`// TextSections: The summarization content that is divided into sections. The// key is the section's name and the value is the section's content. There is// no specific format for the key or value.TextSections map[string]string `json:"textSections,omitempty"`// ForceSendFields is a list of field names (e.g. "AnswerRecord") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "AnswerRecord") to include in API// requests with the JSON null value. By default, fields with empty values are// omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}

func (GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData)MarshalJSON¶added inv0.121.0

func (sGoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData) MarshalJSON() ([]byte,error)

func (*GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData)UnmarshalJSON¶added inv0.121.0

func (s *GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData) UnmarshalJSON(data []byte)error

type GoogleCloudContactcenterinsightsV1ConversationTranscript struct {// TranscriptSegments: A list of sequential transcript segments that comprise// the conversation.TranscriptSegments []*GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegment `json:"transcriptSegments,omitempty"`// ForceSendFields is a list of field names (e.g. "TranscriptSegments") to// unconditionally include in API requests. By default, fields with empty or// default values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-ForceSendFields for more// details.ForceSendFields []string `json:"-"`// NullFields is a list of field names (e.g. "TranscriptSegments") to include// in API requests with the JSON null value. By default, fields with empty// values are omitted from API requests. See//https://pkg.go.dev/google.golang.org/api#hdr-NullFields for more details.NullFields []string `json:"-"`}