QualityImprovement Ethics: Lessons From the SUPPORT Study.Benjamin S. Wilfond -2013 -American Journal of Bioethics 13 (12):14-19.detailsThe Office of Human Research Protections was not justified in issuing findings against the SUPPORT Institutions. Our community can learn from the evolving healthcare transformation into learning health systems by thinking about the novel ethical issues about standard of care research raised by the SUPPORT with the same spirit ofqualityimprovement. The current regulatory framework and the concept of foreseeable research risks is insufficient to advance the debate about the ethics of randomization of standard clinical interventions. This (...) article uses the example of the Wisconsin cystic fibrosis randomized clinical trial for newborn screening trial to explore the distinctions between risks of research and clinical care and waivers of informed consent for randomization. Collaborative exploration of these complex policy issues is needed and further deliberation, community engagement, and social science research will be critical to advance novel approaches for informed consent. (shrink)
Ethical oversight inqualityimprovement andqualityimprovement research: new approaches to promote a learning health care system.Kevin Fiscella,Jonathan N. Tobin,Jennifer K. Carroll,Hua He &Gbenga Ogedegbe -2015 -BMC Medical Ethics 16 (1):63.detailsInstitutional review boards distinguish health carequalityimprovement and health carequalityimprovement research based primarily on the rigor of the methods used and the purported generalizability of the knowledge gained. Neither of these criteria holds up upon scrutiny. Rather, this apparently false dichotomy may foster under-protection of participants in QI projects and over-protection of participants within QIR.
Framing Reflexivity inQualityImprovement Devices in the Care for Older People.Esther van Loon &Teun Zuiderent-Jerak -2012 -Health Care Analysis 20 (2):119-138.detailsHealth care organizations are constantly seeking ways to improvequality of care and one of the often-posed solutions to deliver ‘good care’ is reflexivity. Several authors stress that enhancing the organizations’ and caregivers’ reflexivity allows for more situated, and therefore better care. Withinqualityimprovement initiatives, devices that guaranteequality are also seen as key to the delivery of good care. These devices do not solely aim at standardizing work practices, but are also of importance in (...) facilitating reflexivity. In this article, we study howqualityimprovement devices position the relationship between situated reflection and standardization of work processes. By exploring the work of Michel Callon, Michael Lynch, and Lucy Suchman on reflexivity in work practices, we study the development and introduction of the Care Living Plan. This device aimed to transform care organizations of older people from their orientation towards the system of care into organizations that take a client-centred approach. Our analysis of the construction of specific forms of reflexivity inquality devices indicates that the question of reflexivity does not need to be opposed to standardization and needs to be addressed not only at the level of where reflexivity is organizationally situated and who gets to do the reflecting, but also on the content of reflexivity, such as what are the issues that care workers can and cannot reflect upon. In this paper we point out the theoretical importance of a more detailed empirical study of the framing of reflexivity in care practices. (shrink)
PASTRY: A nursing-developedqualityimprovement initiative to combat moral distress.Emily Long Sarro,Kelly Haviland,Kimberly Chow,Sonia Sequeira,Mary Eliza McEachen,Kerry King,Lauren Aho,Nessa Coyle,Hao Zhang,Kathleen A. Lynch,Louis Voigt &Mary S. McCabe -2022 -Nursing Ethics 29 (4):1066-1077.detailsBackground High levels of moral distress in nursing professionals, of which oncology nurses are particularly prone, can negatively impact patient care, job satisfaction, and retention. Aim “Positive Attitudes Striving to Rejuvenate You: PASTRY” was developed at a tertiary cancer center to reduce the burden of moral distress among oncology nurses. Research Design AQualityImprovement (QI) initiative was conducted using a pre- and post-intervention design, to launch PASTRY and measure its impact on moral distress of the nursing unit, (...) using Hamric’s Moral Distress Scale–Revised (MDS-R.) This program consisted of monthly 60-minute sessions allowing nurses to address morally distressing events and themes, such as clinicians giving “false hope” to patients or families. The PASTRY program sessions were led by certified clinicians utilizing strategies of discussion and mind-body practices. Participants Clinical nurses working on an adult leukemia/lymphoma unit. Ethical considerations This was a QI initiative, participation was voluntary, MDS-R responses were collected anonymously, and the institution’s Ethics Committee oversaw PASTRY’s implementation. Findings Whileimprovement in moral distress findings were not statistically significant, the qualitative and quantitative findings demonstrated consistent themes. The PASTRY program received strong support from nurses and institutional leaders, lowered the nursing unit’s moral distress, led to enhanced camaraderie, and improved nurses’ coping skills. Discussion Measurement of moral distress is innately challenging due to its complexity. This study reinforces oncology nurses have measurable moral distress. Interventions should be implemented for a safe and healing environment to explore morally distressing clinical experiences. Poor communication among multidisciplinary team members is associated with moral distress among nurses. Programs like PASTRY may empower nurses to build support networks for change within themselves and institutions. Conclusion This QI initiative shows further research on moral distress reduction should be conducted to verify findings for statistical significance and so that institutional programs, like PASTRY, can be created. (shrink)
Qualityimprovement in general practice: enabling general practitioners to judge ethical dilemmas.L. Tapp,A. Edwards,G. Elwyn,S. Holm &T. Eriksson -2010 -Journal of Medical Ethics 36 (3):184-188.detailsQualityimprovement (QI) is fundamental to maintaining high standards of health care. Significant debate exists concerning the necessity for an ethical approval system for those QI projects that push the boundaries, appearing more similar to research than QI. The authors discuss this issue identifying the core ethical issues in family medicine (FM), drawing upon the fundamental principles of medical ethics, including principles of autonomy, utility, justice and non-maleficence. Recent debate concerning the application of QI ethics boards is discussed (...) with relevance to primary care and issues such as general practitioner (GP) intentions, the impact of QI on patients and the use of confidential patient data and the impact of dissemination. The authors conclude that a system of QI ethical approval leaves many issues unresolved and potentially creates several barriers to implementing QI. To ensure ethical QI work is generated within FM it is essential for GPs to learn about and engage in more ethical reflection so that they can better judge and resolve these issues. (shrink)
Framing Reflexivity inQualityImprovement Devices in the Care for Older People.Esther Loon &Teun Zuiderent-Jerak -2012 -Health Care Analysis 20 (2):119-138.detailsHealth care organizations are constantly seeking ways to improvequality of care and one of the often-posed solutions to deliver ‘good care’ is reflexivity. Several authors stress that enhancing the organizations’ and caregivers’ reflexivity allows for more situated, and therefore better care. Withinqualityimprovement initiatives, devices that guaranteequality are also seen as key to the delivery of good care. These devices do not solely aim at standardizing work practices, but are also of importance in (...) facilitating reflexivity. In this article, we study howqualityimprovement devices position the relationship between situated reflection and standardization of work processes. By exploring the work of Michel Callon, Michael Lynch, and Lucy Suchman on reflexivity in work practices, we study the development and introduction of the Care Living Plan. This device aimed to transform care organizations of older people from their orientation towards the system of care into organizations that take a client-centred approach. Our analysis of the construction of specific forms of reflexivity inquality devices indicates that the question of reflexivity does not need to be opposed to standardization and needs to be addressed not only at the level of where reflexivity is organizationally situated and who gets to do the reflecting, but also on the content of reflexivity, such as what are the issues that care workers can and cannot reflect upon. In this paper we point out the theoretical importance of a more detailed empirical study of the framing of reflexivity in care practices. (shrink)
Qualityimprovement in palliative care: A review of the ethics. [REVIEW]Fearon David,Knights Felicity,Ratiram Cherisse,Grant Liz &Fallon Marie -forthcoming -Nursing Ethics.detailsIntroductionQualityimprovement is the systematic seeking of improvements in care and experience. This discussion paper will explore how the principles of good clinical care and the established ethical frameworks for research can help guide its practice, using examples from palliative care.Qualityimprovement in palliative care Palliative care is well positioned to be at the vanguard ofqualityimprovement in healthcare. But it holds ethical particularities which require specific considerations, that are helpful for (...) other specialities. The experiences of twoimprovement activities in palliative care, the Liverpool Care Pathway and Do Not Attempt Resuscitation status reviews, illustrate potential dangers of QI. Implications for ethical practice Recommendations for ethically soundqualityimprovement projects in palliative care include paying attention to the burden of time, viewing informed consent as a tool, monitoring for vulnerability and coercion and transparency in the use of data. The ethics and practices in clinical encounters provide a framework for approaching consent and protecting those with palliative care needs who are deemed as vulnerable. It is explicit in palliative care that time and energy are precious and finite resources. These must be valued and respected in anyqualityimprovement projects. Respect for beneficence and autonomy is essential to avoid coercion and for any project to be ethically sound. ConclusionQualityimprovement processes are an integral part of good healthcare practices. High ethical standards, a supportive culture, transparency and candour are needed for the promotion and sustainability ofqualityimprovement in palliative care. (shrink)
Qualityimprovement of undergraduate courses based on fuzzy analytic hierarchy process and entropy method.Aotian Peng -2022 -Frontiers in Psychology 13.detailsSince the curriculum is the core carrier to improve the level of talent cultivation in colleges and universities, strengthening the reform of course teaching and improving thequality of course teaching are fundamental to the survival and development of colleges and universities, and also an important part of higher education reform. In this study, a fuzzy analytic hierarchy process and an entropy method were used to determine the weight of the core evaluation indicators of undergraduate coursequality (...) class='Hi'>improvement, including four first-level indicators of the curriculum concept, curriculum resources, curriculum organization, and curriculum effectiveness, and 12 s-level evaluation indicators and weights. Then, based on a case study of the first-class undergraduate course “Management” of Anyang Normal University, the way to evaluate the course by the AHP and entropy method was explained. Finally, according to the evaluation results, the ideas of course construction were put forward, such as changing the course concept, enriching the course resources, paying attention to the course organization, and ensuring the course effectiveness, so as to improve thequality of undergraduate courses and also to improve thequality of undergraduate talent training with theimprovement of coursequality as the starting point. (shrink)
Pushing poverty off limits:qualityimprovement and the architecture of healthcare values.Guddi Singh,Vikki Entwistle,Alan Cribb &Polly Mitchell -2021 -BMC Medical Ethics 22 (1):1-13.detailsBackground: Poverty and social deprivation have adverse effects on health outcomes and place a significant burden on healthcare systems. There are some actions that can be taken to tackle them from within healthcare institutions, but clinicians who seek to make frontline services more responsive to the social determinants of health and the social context of people’s lives can face a range of ethical challenges. We summarise and consider a case in which clinicians introduced a poverty screening initiative into paediatric practice (...) using the discourse and methodology of healthcarequalityimprovement. -/- Discussion: Whilst suggesting that interventions like the PSI are a potentially valuable extension of clinical roles, which take advantage of the unique affordances of clinical settings, we argue that there is a tendency for such settings to continuously reproduce a narrower set of norms. We illustrate how the framing of an initiative as QI can help legitimate and secure funding for practical efforts to help address social ends from within clinical service, but also how it can constrain and disguise the value of this work. A combination of methodological emphases within QI and managerialism within healthcare institutions leads to the prioritisation, often implicitly, of a limited set of aims and governing values for healthcare. This can act as an obstacle to a genuine broadening of the clinical agenda, reinforcing norms of clinical practice that effectively push poverty ‘off limits.’ We set out the ethical dilemmas facing clinicians who seek to navigate this landscape in order to address poverty and the social determinants of health. -/- Conclusions: We suggest that reclaiming QI as a more deliberative tool that is sensitive to these ethical dilemmas can enable managers, clinicians and patients to pursue health-related values and ends, broadly conceived, as part of an expansive range of social and personal goods. (shrink)
Morisprudence: a theoretical framework for studying the relationship linking moral case deliberation, organisational learning andqualityimprovement.Niek Kok,Marieke Zegers,Hans van der Hoeven,Cornelia Hoedemaekers &Jelle van Gurp -2022 -Journal of Medical Ethics 48 (11):868-876.detailsThere is a claim that clinical ethics support services (CESS) improve healthcarequality within healthcare organisations. However, there is lack of strong evidence supporting this claim. Rather, the current focus is on thequality of CESS themselves or on individual learning outcomes. In response, this article proposes a theoretical framework leading to empirical hypotheses that describe the relationship between a specific type of CESS, moral case deliberation and thequality of care at the organisational level. We combine (...) insights from the literature on CESS, organisational learning andqualityimprovement and argue that moral case deliberation causes healthcare professionals to acquire practical wisdom. At the organisational level, where improvingquality is a continuous and collective endeavour, this practical wisdom can be aggregated into morisprudence, which is an ongoing formulation of moral judgements across cases encountered within the organisation. Focusing on the development of morisprudence enables refined scrutinisation of CESS-relatedquality claims. (shrink)
Continuousqualityimprovement: reducing informed consent form signing errors.Tsui-Wen Hsu,Chi-Hung Huang,Li-Ju Chuang,Hui-Chen Lee &Chih-Shung Wong -2023 -BMC Medical Ethics 24 (1):1-6.detailsBackground Adherence to ethical guidelines and regulations and protecting and respecting the dignity and autonomy of participants by obtaining a valid informed consent form (ICF) prior to participation in research are crucial; The subjects did not add signatures next to the corrections made to signatures or dates on the ICF, Multiple signatures in other fields, ICF missing/missing signature, Incorrect ICF version Signed after modification, Correction tape used to correct signature, Impersonated signature, Non-research-member signature, however, ICFs are often not properly completed, (...) which must be addressed. This study analyzed ICF signing errors and implemented measures to reduce or prevent these errors. Methods We used the plan–do–check–act (PDCA) cycle to help improve the correctness and validity of ICF signing. Results Interim and final reports from January 2016 to February 2020 including 363 ICFs were studied. The total proportion of correct ICF signatures (200, 83.3%) following the PDCA intervention was significantly higher than that before the intervention (P< 0.05). Analysis of the types of signing error demonstrated that signature errors were significantly reduced after the intervention, particularly for subjects did not add signatures next to the corrections made to signatures or dates on the ICF (16, 6.7%) and impersonated signature (0; P< 0.05). Conclusions The proportions of other error types—multiple signatures in other fields, missing or unsigned ICF, incorrect signature order, incorrect ICF version, use of correction tape to correct signature, and non-medical profession members signing the ICF—did not differ significantly. (shrink)
Policy and Strategies forQualityImprovement: A Study on Chittagong City Corporation, Bangladesh.S. M. Abdul Quddus &Nisar Uddin Ahmed -2019 -Intellectual Discourse 27 (S I #1):799-824.detailsThe overall policy and strategies of an organization i.e. employeepolicy or employee development strategies, resource management as well asmonitoring and control strategies characteristically have an effect on the qualitymanagement of the organization. These policies usually also have impact onthe stakeholders i.e. satisfaction of the wider community and employees ofthe particular organization. The aim of this paper is to examine the policyand strategies of the Chittagong City Corporation forquality improvementand how these policy and strategies impact on the needs of (...) its stakeholders.This paper is guided by the EFQM model as the theoretical underpinning thatprovides specific enabler criteria ofquality management of organizations suchas employee policy, development of partnerships and resource management,and the monitoring of strategies. These enabler criteria help to explain the waysin which totalquality management is implemented in any organization.Data for this study was collected from a total of 142 participants, includingselective officials of the Chittagong City Corporation, city dwellers,government officials and civil society representatives by using a structuredquestionnaire. The findings of this study reveal that the CCC has failed toconvey clearly itsquality mission and objectives to its employees at all levels. (shrink)
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Ethics policy review: a case study inqualityimprovement.Andrea Nadine Frolic &Katherine Drolet -2013 -Journal of Medical Ethics 39 (2):98-103.detailsPolicy work is often cited as one of the primary functions of Hospital Ethics Committees (HECs), along with consultation and education. Hospital policies can have far reaching effects on a wide array of stakeholders including, care providers, patients, families, the culture of the organisation and the community at large. In comparison with the wealth of information available about the emerging practice of ethics consultation, relatively little attention has been paid to the policy work of HECs. In this paper, we hope (...) to advance the development of best practices in HEC policy work by describing thequalityimprovement process that we undertook at Hamilton Health Sciences, Hamilton, Ontario, Canada. In the first section of the paper we describe the context of our HEC policy work, and the shortcomings of our historical review process. In subsequent sections, we detail thequalityimprovement project we undertook in 2010, the results of the project and the specific tools we developed to enhance thequality of HEC policy work. Our goal in sharing this organisational case study is to prompt other HECs to publish qualitative descriptions of their policy work, in order to generate a body of knowledge that can inform the development of best practices for ethics policy review. (shrink)
Ongoing Evaluation of Clinical Ethics Consultations as a Form of ContinuousQualityImprovement.Rebecca L. Volpe -2017 -Journal of Clinical Ethics 28 (4):314-317.detailsOngoing evaluation of a clinical ethics consultation service (ECS) allows for continuousqualityimprovement, a process-based, data-driven approach for improving thequality of a service. Evaluations by stakeholders involved in a consultation can provide realtime feedback about what is working well and what might need to be improved. Although numerous authors have previously presented data from research studies on the effectiveness of clinical ethics consultation, few ECSs routinely send evaluations as an ongoing component of their everyday clinical (...) activities. The primary purpose of this article is to equip and encourage others to engage in ongoing evaluation of their own ECS. Toward that end, the following resources are shared: (1) the survey tool used to gather the evaluation data, (2) the procedure used to elicit and collate responses, and (3) how the resulting data are used to support continuousqualityimprovement and justify the continued financial support of the ECS to hospital administration. (shrink)
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Clinical Trials Infrastructure as aQualityImprovement Intervention in Low- and Middle-Income Countries.Avram Denburg,Carlos Rodriguez-Galindo &Steven Joffe -2016 -American Journal of Bioethics 16 (6):3-11.detailsMounting evidence suggests that participation in clinical trials confers neither advantage nor disadvantage on those enrolled. Narrow focus on the question of a “trial effect,” however, distracts from a broader mechanism by which patients may benefit from ongoing clinical research. We hypothesize that the existence of clinical trials infrastructure—the organizational culture, systems, and expertise that develop as a product of sustained participation in cooperative clinical trials research—may function as aqualityimprovement lever, improving thequality of care (...) and outcomes of all patients within an institution or region independent of their individual participation in trials. We further contend that this “infrastructure effect” can yield particular benefits for patients in low- and middle-income countries. The hypothesis of an infrastructure effect as aqualityimprovement intervention, if correct, justifies enhanced research capacity in LMIC as a pillar of health system development. (shrink)
Mental health research through clinical innovation orqualityimprovement—a reflection on the ethical aspects.M. Cleary,G. E. Hunt,M. Robertson &P. Escott -2009 -Journal of Ethics in Mental Health 4:1-3.detailsWhen clinical services aspire toqualityimprovement, creative and innovative approaches to old problems are needed to drive such change. Whilst new ef orts should be applauded, information on this topic can be somewhat grey from an ethical and research point of view. Within the mental health profession there is currently an expectation to routinely evaluate care and disseminate i ndings. The notion of service enhancements under the guise of routine practice is an interesting and untested ethical issue. (...) Should clinical innovation continue to enjoy such impunity as patient autonomy is often compromised as they are often compelled to accept treatment under the coercion of mental health legislation? We believe that it should not. All involvement in any form of research is voluntary, thus patients should also have the right to decline participation inquality projects if they wish to do so. (shrink)
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Improving Fairness in Coverage Decisions: Performance Expectations forQualityImprovement.Matthew K. Wynia,Deborah Cummins,David Fleming,Kari Karsjens,Amber Orr,James Sabin,Inger Saphire-Bernstein &Renee Witlen -2004 -American Journal of Bioethics 4 (3):87-100.detailsPatients and physicians often perceive the current health care system to be unfair, in part because of the ways in which coverage decisions appear to be made. To address this problem the Ethical Force Program, a collaborative effort to createqualityimprovement tools for ethics in health care, has developed five content areas specifying ethical criteria for fair health care benefits design and administration. Each content area includes concrete recommendations and measurable expectations for performanceimprovement, which can (...) be used by those organizations involved in the design and administration of health benefits packages, such as purchasers, health plans, benefits consultants, and practitioner groups. (shrink)
How waterqualityimprovement efforts influence urban–agricultural relationships. [REVIEW]Sarah P. Church,Kristin M. Floress,Jessica D. Ulrich-Schad,Chloe B. Wardropper,Pranay Ranjan,Weston M. Eaton,Stephen Gasteyer &Adena Rissman -2020 -Agriculture and Human Values 38 (2):481-498.detailsUrban and agricultural communities are interdependent but often differ on approaches for improving waterquality impaired by nutrient runoff waterbodies worldwide. Current waterquality governance involves an overlapping array of policy tools implemented by governments, civil society organizations, and corporate supply chains. The choice of regulatory and voluntary tools is likely to influence many dimensions of the relationship between urban and agricultural actors. These relationships then influence future conditions for collective decision-making since many actors participate for multiple years (...) in waterqualityimprovement. In this policy analysis, we draw on our professional experiences and research, as well as academic and practitioner literatures, to investigate how different types of waterquality interventions influence urban-agricultural relationships, specifically examining policy tools on a regulatory to voluntary spectrum. Interactions between farmers and other rural agricultural interests on one hand, and urban residents and their stormwater managers and wastewater treatment plants on the other, influence dynamics relevant for waterqualityimprovement. We suggest that the selection of policy tools within complex governance contexts influence urban–agricultural relationships through financial exchange, political coalitions, knowledge exchange, interpersonal relationships, and shared sense of place. Policy tools that provide a means to build relationships and engage with people’s emotions and identities have potential to influence personal and community change and adaptive capacity, while processes such as lawsuits can catalyze structural change. Engaging these relationships is particularly critical given the need to move out of polarized positions to solve collective problems. (shrink)
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Identifying disincentives to ethics consultation requests among physicians, advance practice providers, and nurses: aqualityimprovement all staff survey at a tertiary academic medical center.Yiran Zhang,Laura Dibsie,Cassia Yi,Lawrence Friedman,Edward Cachay,Jamie Nicole LaBuzetta &Lynette Cederquist -2021 -BMC Medical Ethics 22 (1):1-8.detailsBackgroundEthics consult services are well established, but often remain underutilized. Our aim was to identify the barriers and perceptions of the Ethics consult service for physicians, advance practice providers (APPs), and nurses at our urban academic medical center which might contribute to underutilization.MethodsThis was a cross-sectional single-health system, anonymous written online survey, which was developed by the UCSD Health Clinical Ethics Committee and distributed by Survey Monkey. We compare responses between physicians, APPs, and nurses using standard parametric and non-parametric statistical (...) methods. Satisfaction with ethics consult and likelihood of calling Ethics service again were assessed using a 0–100 scale using a 5-likert response structured (0 being “not helpful at all” to 100 being “extremely helpful”) and results presented using box plots and interquartile ranges (IQR).ResultsFrom January to July 2019, approximately 3800 surveys were sent to all physicians, APPs and nurses with a return rate of 5.5—10%. Although the majority of respondents had encountered an ethical dilemma (85–92.1%) only approximately half had ever requested an Ethics consult. The primary reason for physicians never having requested a consult was that they never felt the need for help (41%). For APPs the primary reasons were not knowing an Ethics consult service was available (33.3%) or not knowing how to contact Ethics (27.8%). For nurses, it was not knowing how to contact the Ethics consult service (30.8%) or not feeling the need for help (26.2%). The median satisfaction score (IQR) for Ethics consult services rated on a 0–100 scale, from physicians was 76 (29), for AAPs 89 (49), and nurses 70 (40) (p = 0.62). The median (IQR) of likelihood of consulting Ethics in the future also on a 0–100 scale was 71 (47) for physicians, 69 (45) for APPs, and 61 (45) for nurses (p = 0.79). APP’s and nurses were significantly more likely than physicians to believe that the team did not act on the Ethics consult’s recommendations.ConclusionsBased on the results presented, we were able to identify actionable steps to better engage healthcare providers—and in particular APPs and nurses—and scale up institutional educational efforts to increase awareness of the role of the Ethics consult service at our institution. Actionable steps included implementing a system of ongoing feedback that is critical for the sustainability of the Ethics service role. We hope this project can serve as a blueprint for other hospital-based Ethics consult services to improve thequality of their programs. (shrink)
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Increasing physician participation as subjects in scientific andqualityimprovement research.Amy L. McGuire &Sylvia J. Hysong -2022 -BMC Medical Ethics 23 (1):1–4.detailsBackground The twenty-first century has witnessed an exponential increase in healthcarequality research. As such activities become more prevalent, physicians are increasingly needed to participate as subjects in research andqualityimprovement (QI) projects. This raises an important ethical question: how should physicians be remunerated for participating as research and/or QI subjects? Financial versus non-monetary incentives for participation Research suggests participation in research and QI is often driven by conditional altruism, the idea that although initial interest in (...) enrolling in research is altruistic or prosocial, decisions to actually perform study tasks are cost–benefit driven. Thus, the three models commonly employed to appropriately compensate participants (in-kind compensation such as travel reimbursement, paying market rates for the subject’s time, and paying market rates for the activity asked of the participant) are a poor fit when the participant is a clinician, largely due to the asymmetry between cost and benefit or value to the participant. Non-monetary alternatives such as protected time for participation, continuing education or maintenance of certification credit, or professional development materials, can provide viable avenues for reducing this asymmetry. Conclusion Research and QI are integral to the betterment of medicine and healthcare. To increase physician participation in these activities as the subject of study, new models are needed that clarify the physician’s role in research and QI as a subject. Non-monetary approaches are recommended to successfully and ethically encourage research and QI participation, and thus incorporate these activities as a normal part of the ethical clinician’s and successful learning healthcare system’s world view. (shrink)
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Tort Claims Analysis in the Veterans Health Administration forQualityImprovement.William B. Weeks,Tina Foster,Amy E. Wallace &Erik Stalhandske -2001 -Journal of Law, Medicine and Ethics 29 (3-4):335-345.detailsTort claims have been studied for various reasons. Several studies have found that most tort claims are not related to negligent adverse events and most negligent adverse events do not result in tort claims. Several studies have examined the disposition of tort claims to understand the likelihood of payment once a claim has been made. Still others have proposed that tort-claims trend analysis may help administrators target theirquality-improvement efforts and identify problems withquality that would not (...) otherwise be captured.In this article, we conduct a tort-claims analysis to explore areas forqualityimprovement, specifically for patient safety, in the Veterans Health Administration. Patient safety is an increasingly highlighted aspect of health-care delivery. Failure to assure patient safety can result in bad clinical outcomes, additional costs of care, and a negative organizational image. Filing a tort claim is one way for an individual to express concern about an organization. For our analysis, we draw from resolved tort claims in the Veterans Health Administration from fiscal years 1989 to 2000. (shrink)
Research monitoring by US medical institutions to protect human subjects: compliance orqualityimprovement?Jean Philippe de Jong,Myra C. B. van Zwieten &Dick L. Willems -2013 -Journal of Medical Ethics 39 (4):236-241.detailsIn recent years, to protect the rights and welfare of human subjects, institutions in the USA have begun to set up programmes to monitor ongoing medical research. These programmes provide routine, onsite oversight, and thus go beyond existing oversight such as investigating suspected misconduct or reviewing paperwork provided by investigators. However, because of a lack of guidelines and evidence, institutions have had little guidance in setting up their programmes. To help institutions make the right choices, we used interviews and document (...) analysis to study how and why 11 US institutions have set up their monitoring programmes. Although these programmes varied considerably, we were able to distinguish two general types. ‘Compliance’ programmes on the one hand were part of the institutional review board office and set up to ensure compliance with regulations. Investigators’ participation was mandatory. Monitors focused on documentation. Investigators could be disciplined, and could be obliged to take corrective actions. ‘Quality-improvement’ programmes on the other hand were part of a separate office. Investigators requested to be monitored. Monitors focused more on actual research conduct. Investigators and other parties received feedback on how to improve the research process. Although both types of programmes have their drawbacks and advantages, we argue that if institutions want to set up monitoring programmes,qualityimprovement is the better choice: it can help foster an atmosphere of trust between investigators and the institutional review board, and can help raise the standards for the protection of human subjects. (shrink)
A Response to Commentators on “Improving Fairness in Coverage Decisions: Performance Expectations forQualityImprovement”.Matthew K. Wynia,Deborah Cummins,David Fleming,Kari Karsjens,Amber Orr,James Sabin,Inger Saphire-Bernstein &Renee Witlen -2004 -American Journal of Bioethics 4 (3):W40-W42.detailsPatients and physicians often perceive the current health care system to be unfair, in part because of the ways in which coverage decisions appear to be made. To address this problem the Ethical Force Program, a collaborative effort to createqualityimprovement tools for ethics in health care, has developed five content areas specifying ethical criteria for fair health care benefits design and administration. Each content area includes concrete recommendations and measurable expectations for performanceimprovement, which can (...) be used by those organizations involved in the design and administration of health benefits packages, such as purchasers, health plans, benefits consultants, and practitioner groups. (shrink)
Self-Care as a Method to Cope With Suffering and Death: A Participatory Action-Research Aimed atQualityImprovement.Loredana Buonaccorso,Silvia Tanzi,Simona Sacchi,Sara Alquati,Elisabetta Bertocchi,Cristina Autelitano,Eleonora Taberna &Gianfranco Martucci -2022 -Frontiers in Psychology 13.detailsIntroductionPalliative care is an emotionally and spiritually high-demanding setting of care. The literature reports on the main issues in order to implement self-care, but there are no models for the organization of the training course. We described the structure of training on self-care and its effects for a Hospital Palliative Care Unit.MethodWe used action-research training experience based mostly on qualitative data. Thematic analysis of data on open-ended questions, researcher’s field notes, oral and written feedback from the trainer and the participants (...) on training outcomes and satisfaction questionnaires were used.ResultsFour major themes emerged: “Professional role and personal feelings”; “Inside and outside the team”; “Do I listen to my emotions in the care relationship?”; “Death: theirs vs. mine.” According to participants’ point of view and researchers’ observations, the training course resulted in ameliorative adjustments of the program; improved skills in self-awareness of own’s emotions and sharing of perceived emotional burden; practicing “compassionate presence” with patients; shared language to address previously uncharted aspects of coping; allowing for continuity of the skills learned; translation of the language learned into daily clinical practices through specific facilitation; a structured staff’s support system for emotional experiences.DiscussionSelf-care is an important enabler for the care of others. The core of our intervention was to encourage a meta-perspective in which the trainees developed greater perspicacity pertaining to their professional role in the working alliance and also recognizing the contribution of their personal emotions to impasse experienced with patients. (shrink)
Good SleepQuality Improves the Relationship Between Pain and Depression Among Individuals With Chronic Pain.Zoe Zambelli,Elizabeth J. Halstead,Antonio R. Fidalgo &Dagmara Dimitriou -2021 -Frontiers in Psychology 12.detailsIndividuals with chronic pain often experience co-existing sleep problems and depression-related states. Chronic pain, sleep problems, and depression interrelate, and have been shown to exacerbate one another, which negatively impactsquality of life. This study explored the relationships between pain severity, pain interference, sleepquality, and depression among individuals with chronic pain. Secondly, we tested whether sleepquality may moderate the relationship between pain and depression. A cross-sectional survey was completed by 1,059 adults with non-malignant chronic pain (...) conditions and collected measures related to pain severity, pain interference, sleepquality, and depression. Multiple regression analyses found that pain severity, pain interference, and sleepquality are all significantly associated with depression. Secondly, moderated regression analyses revealed that sleepquality moderates the relationship between pain interference and depression among individuals with chronic pain such that good sleepquality attenuates the effect of pain interference on depression, and poor sleepquality amplifies the effect of pain interference on depression. These findings suggest that sleepquality may be a relevant therapeutic target for individuals with chronic pain and co-existing depression. (shrink)
Ethical regulation of biomedical research in Brazil: aqualityimprovement initiative.Daniel Ribeiro Paes de Castro,Camilo Hernan Manchola Castillo,João Paulo Dias Ferreira,João Paulo Alves Oliveira,Tassila Fernandes Kirsten,Paulo Henrique Condeixa de França,Lisiane Silveira Zavalhia,Regina Kuhmmer Notti,Renata Kochhann &Sérgio Luís Amantéa -2024 -BMC Medical Ethics 25 (1):1-9.detailsBackground Q-CEP (Qualificação dos Comitês de Ética em Pesquisa que compõem o Sistema CEP/Conep) is a nationwide project resulting from a partnership between the Brazilian National Research Ethics Commission (Conep), the Ministry of Health and Hospital Moinhos de Vento (HMV). It was developed to consolidate policy for ethical review of research with human beings in all members of the CEP/Conep System, Brazil’s national system of institutional review boards. The aim of this study was therefore to report on the experience and (...) results of the Q-CEP project. Methods An observational, retrospective study includes data from the Q-CEP, obtained from visits to all the institutional research ethics committees (RECs) in the country. The actions implemented by Q-CEP were part of a two-step process: (i) training visits to each REC; (ii) development of distance learning modules on strategic topics pertaining to research ethics evaluation. The data presented herein cover step one (training visits), defined by Q-CEP as the diagnostic stage of the project. For a country with social and economics inequalities such as Brazil, this is a particularly important stage; an accurate picture of reality is needed to inform planning ofqualityimprovement strategies. Results In 2019–2021, Q-CEP visited 832 RECs and trained 11,197 people. This sample covered almost all active RECs in the country; only 4 (0.5%) were not evaluated. Of the 94 items evaluated, 62% did not reach the target of at least 80% compliance and around 1/4 (26%) were below 50% compliance. The diagnostic stage of the process revealed inadequacies on the part of the RECs in their ethical reviews. The analysis of informed consent forms showed compliance in only 131 RECs (15.74%). The description of pending issues made by RECs in their reports was compliant in 19.33% (n = 161). Administrative and operational aspects were also considered inadequate by more than half of the RECs. Conclusions Overall, Brazilian RECs showed poor compliance in several aspects of their operation, both in ethics evaluation and in other processes, which justifies additional training. The Q-CEP project is part of aqualityimprovement policy promoted by the Brazilian Ministry of Health. The data obtained in the diagnostic step of the project have contributed to the qualification and consolidation of one of the world’s largest research ethics evaluation systems. (shrink)
Showing the Unsayable: Participatory Visual Approaches and the Constitution of ‘Patient Experience’ in HealthcareQualityImprovement.Constantina Papoulias -2018 -Health Care Analysis 26 (2):171-188.detailsThis article considers the strengths and potential contributions of participatory visual methods for healthcarequalityimprovement research. It argues that such approaches may enable us to expand our understanding of ‘patient experience’ and of its potential for generating new knowledge for health systems. In particular, they may open up dimensions of people’s engagement with services and treatments which exceed both the declarative nature of responses to questionnaires and the narrative sequencing of self reports gathered through qualitative interviewing. I (...) will suggest that working with such methods may necessitate a more reflexive approach to the constitution of evidence inqualityimprovement work. To this end, the article will first consider the emerging rationale for the use of visual participatory methods inimprovement before outlining the implications of two related approaches—photo-elicitation and PhotoVoice—for the constitution of ‘experience’. It will then move to a participatory model for healthcareimprovement work, Experience Based Co-Design. It will argue that EBCD exemplifies both the strengths and the limitations of adequating visual participatory approaches toqualityimprovement ends. The article will conclude with a critical reflection on a small photographic study, in which the author participated, and which sought to harness service user perspectives for the design of psychiatric facilities, as a way of considering the potential contribution of visual participatory methods forqualityimprovement. (shrink)
The Development and Implementation of aQualityImprovement Review Committee (QIRC): An Ethical and Pragmatic Imperative.Sarah E. McMillan,Sarah Tosoni,Kerry-Ann Smith,Betty Chau,Paul Oh,Catriona Steele,Lucas B. Chartier &Ann Heesters -2024 -Canadian Journal of Bioethics / Revue canadienne de bioéthique 7 (4):14-20.detailsContexte : Dans les systèmes de santé universitaires complexes, les projets d’amélioration de la qualité (AQ) destinés à améliorer les soins et l’apprentissage prolifèrent, mais il existe des différences considérables quant à la manière dont ces projets sont supervisés sur le plan éthique, voire même s’ils le sont. À la suite d’un volume élevé de projets soumis à l’un de nos comités d’éthique de la recherche (CER), mais considérés comme n’étant pas de la recherche et donc non éligibles à un (...) examen, des questions ont commencé à se poser au sein de notre organisation sur la manière dont les dimensions éthiques des projets d’AQ pourraient être évaluées et sur les approbations institutionnelles qui pourraient être nécessaires pour garantir la conformité avec les normes émergentes. Méthodes : Une enquête environnementale à méthodes mixtes a conduit à une analyse quantitative rétrospective des projets d’AQ de notre organisation, associée à des consultations qualitatives approfondies avec le personnel, les médecins et les apprenants de l’ensemble de notre réseau de santé. Les exemptions de CER ont été analysées à l’aide de diagrammes d’exécution afin d’évaluer les volumes de base des projets d’AQ, et des analyses thématiques ont été menées sur les notes de terrain de 133 consultations avec les parties prenantes. Résultats : Au cours d’une période de 34 mois, 117 lettres d’exemption du CER ont été émises pour des projets d’AQ. Les consultations ont mis en évidence la nécessité d’un processus d’évaluation éthique clairement défini pour les projets d’AQ, de structures de gouvernance appropriées et de possibilités d’identifier et d’atténuer les risques. Les personnes interrogées ont également évoqué l’impératif éthique de mener des initiatives d’AQ. Le présent document explique comment ces thèmes ont contribué à l’élaboration et à la mise en place de notre comité d’examen de l’amélioration de la qualité (CEAQ). Conclusion : Depuis 2020, plus de 840 projets ont été examinés par notre CEAQ, dans le but d’atténuer les risques pour les patients, le personnel et les équipes de projet d’AQ dans l’ensemble de l’UHN. (shrink)
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