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Social responsibilities of businesses and their managers have been discussed since the 1950s. Yet no consensus about progress has been achieved in the corporate social responsibility/corporate social performance literature. In this article, we seek to analyze three views on this literature. One view is that development occurred from conceptual vagueness, through clarification of central constructs and their relationships, to the testing of theory—a process supported by increased sophistication in research methods. In contrast, other authors claim that hardly any progress is (...) to be expected because of the inherently normative character of the literature. A final view is that progress in the literature on the social responsibilities of business is obscured or even hampered by the continuing introduction of newconstructs. This article explores which of these three views better describes the evolution of the literature during a period of 30 years and suggests implications for further research. (shrink)

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This article examines the factors that influence the propensity of corporations to engage with NGOs. Drawing from resource dependency theory and related theories of social networks and the resource-based view of the firm, the authors develop a series of hypotheses that draw from this conceptual foundation to predict a range of factors that influence firms to collaborate with NGOs. These factors include the level of commitment of the firm to CSR, the strategic fit between the firm’s and the NGO’s resources, (...) the level of trust the firm has in NGOs, the frequency of contact with NGOs, prior level and perception of experience with NGOs, and the level of pressure exerted by NGOs. The authors report on results of a survey of the Top 500 firms in the Netherlands on their interactions with NGOs, finding general support for our hypotheses, and suggest that understanding the motives for firm–NGO interactions can teach us more about firms’ corporate social activities and the way such activities are shaped in the dynamic interplay between firms and their stakeholders. Our findings are relevant for future research on cross-sectoral interactions, for corporations considering future relationships with NGO cohorts, and for broader questions about the role of stakeholders and the role of business in society. (shrink)

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This review argues that the role of technology in business and society debates has predominantly been examined from the limited, narrow perspective of technology as instrumental, and that two additional but relatively neglected perspectives are important: technology as value-laden and technology as relationally agentic. Technology has always been part of the relationship between business and society, for better and worse. However, as technological development is frequently advanced as a solution to many pressing societal problems and grand challenges, it is imperative (...) that technology is understood and analyzed in a more nuanced, critical, and comprehensive way. The two additional perspectives invite a broader research agenda, one that includes questions, such as “Which values and whose interests has technology come to emulate?”; “How do these values and interests play out in stabilizing the status quo?”; and, importantly, “How can it be contested, disrupted, and changed?” Any research that endorses green, sustainable, environmental, or climate mitigating technologies potentially contributes to maintaining the very thing that it seeks to change if questions such as these are not being addressed. (shrink)

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In terms of reversal theory, both dominant and alternative explanations of the initiation of organizational wrongdoing assume that its perpetrators act in a telic state of mind. This leaves us with explanations of organizational wrongdoing that are insufficiently appreciative of the agent’s experience. The human mind can be creative and imaginative, too, and people can fully immerse in their activity. We suggest that the paratelic state of mind is relevant for the phenomenological understanding of the initiation of original, creative, daring (...) courses of action, and that the paratelic state of mind may originate courses of action that social control agents, at a later moment in time, may label as organizational wrongdoing. Our proposal is especially relevant when organizational agents are on a course of exploration, facing uncertainty, complexity, and unavailability of information. (shrink)

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How do activist groups instigate institutional change within an organizational field? Studying the global sports and apparel industry, we explore how activist groups applied different tactics over time, including conflict and collaboration, and how the accumulation of these tactics led to the build-up of pressure on firms within the industry to change their policies and activities on labor issues in their supply chains. Building on interorganizational conflict literature, we show how an industry-level approach is helpful to understand the sequential patterning (...) of tactical choices in evoking institutional change. These findings contribute to the growing literature of activists’ influence strategies. (shrink)

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Recently, the authors presented a bibliometric analysis of research and theory on corporate social responsibility and corporate social performance, which included a list of frequently cited articles in these fields. This list caused some questions, and therefore this research note aims to supplement and discuss the findings presented in the original study to (a) explain the composition of the dataset used, (b) highlight some problems pertaining to bibliometric research, and (c) underline why such studies nevertheless are useful, also in business (...) and society research. (shrink)

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We note a discrepancy between a general and global CSR discourse that seems to be rather homogeneous in content, and an apparent heterogeneity of actualoperationalizations of CSR at the firm level. Further, we suggest that the measurement of CSR plays a mediating role between the two. In this paper we first show that indeed there appears to be a rather homogeneous CSR discourse at the broadest level of analysis, and we offer an explanation for this observation. We then show how (...) at the operational level there actually is much heterogeneity, not only across countries, and across and within industries, but also within firms and throughout time. Again, we offer an explanation for these observations. Finally, we discuss how emerging CSR reporting systems can serve as mediators between the contradicting trends at both levels. (shrink)

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This paper reports on comparative research on how textual representations of issues related to corporate social responsibility (CSR) in corporate annual reports from Sweden, Canada and the Netherlands have changed over time. The results show a substantial increase on a number of topics that can be linked to the general CSR-discourse in the 2001 sample in comparison to the 1991 and 1981 samples. The rise in the CSR-discourse appears to be related to a drop in other discourses related to issues (...) of social responsibility regarding the social, economic and political development of a company’s native country. (shrink)

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This article examines how non-governmental organizations (NGOs) and firms can collaborate on a contested corporate social responsibility (CSR) issue in lobbying the government to regulate businesses. Previous research has established how various contextual, organizational, and interactional factors affect cross-sector collaboration. However, there is little research on specific strategies that organizations can use to collaborate on contested and divisive issues. While research on CSR has introduced decontestation as a way of establishing dominant interpretations or depoliticization of CSR, through an empirical study, (...) we suggest that decontestation can be used as a means of constituting cross-sector collaboration around contested issues and as a strategy for lobbying politicians and the public. We identified different mechanisms of decontestation employed by a Finnish cross-sector coalition in lobbying for human rights due diligence regulation. Our findings expand the literature on CSR decontestation and contribute to a better understanding of how NGOs and firms can form and collaborate in a cross-sector coalition to advance a contested issue. (shrink)

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