Jauhar et al., 2024
| Publication | Publication Date | Title |
|---|---|---|
| Nguyen et al. | What is the right delivery option for you? Consumer preferences for delivery attributes in online retailing | |
| Luo et al. | Information technology, cross-channel capabilities, and managerial actions: evidence from the apparel industry | |
| Gerpott et al. | Competitive pricing on online markets: a literature review | |
| Jauhar et al. | Digital transformation technologies to analyze product returns in the e-commerce industry | |
| Thaichon et al. | From marketing communications to brand management: Factors influencing relationship quality and customer retention | |
| Zahay et al. | Building the foundation for customer data quality in CRM systems for financial services firms | |
| Oblander et al. | The past, present, and future of customer management | |
| Loshin et al. | Using information to develop a culture of customer centricity: customer centricity, analytics, and information utilization | |
| Chiu et al. | Developing e-store marketing strategies to satisfy customers' needs using a new hybrid gray relational model | |
| US20130204823A1 (en) | Tools and methods for determining relationship values | |
| Ayanso et al. | Efficiency evaluation in search advertising | |
| Udegbe | Impact of blockchain technology in enhancing customer loyalty programs in airline business | |
| Gochhait et al. | Role of artificial intelligence (AI) in understanding the behavior pattern: a study on e-commerce | |
| Leeflang et al. | Identifying the direct mail-prone consumer | |
| Nalluri et al. | Impact of product line on shopping motivations of consumers in E-commerce—a correspondence analysis | |
| Kubiak et al. | Cross-and up-selling techniques in e-commerce activities | |
| Avinash et al. | Big Data Analytics–Its Impact on Changing Trends in Retail Industry | |
| Mahammadi Torkamani et al. | Designing an Intelligent Pattern of Digital Consumer Behavior Based on Big Data | |
| Chopra et al. | E-CRM–A new paradigm for managing customers | |
| Ismaeel et al. | Trends and Transformations of E-Retailing in Jordan Sales Market: Challenges, Growth, and Potential Future Developments | |
| Khan et al. | LRFS: Online Shoppers’ Behavior-Based Efficient Customer Segmentation Model | |
| Smith | Exploring the inherent growth of e-tailing via e-personalization and technological innovations | |
| Puri et al. | Customer centricity with predictive analytics in Indian retailing | |
| Notta et al. | Factors affecting e-marketing adoption and implementation in food firms: An empirical investigation of Greek food and beverage firms | |
| Majchrzak-Lepczyk et al. | Value for the Customer in the Logistics Service of E-Commerce |