ARMANDA ERSYAD, 2015
ViewPDF| Publication | Publication Date | Title |
|---|---|---|
| US11158008B2 (en) | Mobile robot for performing hospitality service(s) for guest(s) of a hospitality business | |
| US9720414B1 (en) | Autonomous vehicle providing services at a transportation terminal | |
| US7512458B2 (en) | System and method for remote baggage check-in | |
| JP2002373217A (en) | Airport and other passenger travel space guidance system | |
| Kim et al. | Delivery process for an office building in the seattle central business district | |
| Horovitz et al. | Putting Service Quality into Gear and | |
| Wirya | Analysis of the Implementation of Standard Operating Procedures (SOP) in the Housekeeping and Front Office Department of Frii Bali Echo Beach Hotel Canggu | |
| ARMANDA ERSYAD | THE SERVICE GIVEN BY CONCIERGE SECTION STAFF AT THE ARYADUTA HOTEL AND CONVENTION CENTER PALEMBANG | |
| US20170213163A1 (en) | Lodging facility management system and method for anonymous check-in | |
| Torres | Harnessing technology in the evolving tourism servicescape during the post-covid-19 era | |
| Selamet et al. | Performance of The Front Office in Providing Services to Tourists Staying at The Kamarkoe Hotel | |
| Neog et al. | Impact of Front Office Guest Cycle, on Guest Satisfaction & Staff Attitude | |
| Anguera-Torrell et al. | Vacation rental management firms: Check-in practices and online rating | |
| Kowel et al. | Employee Workload Analysis at Front Office Department of Bunaken Oasis Dive Resort and SPA | |
| Heyes | Hotel front office management | |
| NAIK | Royal Anthurium | |
| Petkova | MODELS OF EXEMPLARY SUB-PROCESSES IN THE HOTEL INDUSTRY, NAMELY:" SERVING THE GUEST DURING ARRIVAL" AND" SERVING THE GUEST DURING DEPARTURE" | |
| Atef | The mystery demystified: A mystery shopper's experience with hotel services and products | |
| Devikha | The Observation of Services Given by Bellboys at Hotel Aryaduta Palembang | |
| Suparini | The Identification of Procedure and Language Expression used by Receptionists at Mara River Safari Lodge when handling Check-In. | |
| Zobedha | INTERACTION OF FRONT OFFICE SYSTEMS IN HOTEL INDUSTRY | |
| Putri | An Analysis of Jargons Used by The Staff in The Front Office Department at The Lovina Bali | |
| Wirya et al. | Implementation Of Standard Operating Procedures In Handling Guest Check In and Check Out At Ayana Resort Bali | |
| TW201826212A (en) | Intelligent hotel management system | |
| Jagmohan | Hospitality Reception and Front Office (Procedures and Systems) |