METHOD AND SYSTEM FOR NOTIFYING USERS FOR CONSUMING A NEW COMMUNICATION SERVICE
FIELD OF THE DISCLOSURE
[0001] Embodiments of the present disclosure generally relate to wireless communication. More particularly, embodiments of the present disclosure relate to methods and systems for notifying users for consuming a new communication service.
BACKGROUND
[0002] The following description of the related art is intended to provide background information pertaining to the field of the disclosure. This section may include certain aspects of the art that may be related to various features of the present disclosure. However, it should be appreciated that this section is used only to enhance the understanding of the reader with respect to the present disclosure, and not as admissions of the prior art.
[0003] Wireless communication technology has rapidly evolved over the past few decades, with each generation bringing significant improvements and advancements. The first generation of wireless communication technology was based on analog technology and offered only voice services. However, with the advent of the second-generation (2G) technology, digital communication and data services became possible, and text messaging was introduced. The third- generation (3G) technology marked the introduction of high-speed internet access, mobile video calling, and location-based services. The fourth-generation (4G) technology revolutionized wireless communication with faster data speeds, better network coverage, and improved security. Currently, the fifth-generation (5G) technology is being deployed, promising even faster data speeds, low latency, and the ability to connect multiple devices simultaneously. With each generation, wireless communication technology has become more advanced, sophisticated, and capable of delivering more services to its users.
[0004] Users who continue to rely on 4G or lower networks are increasingly experiencing network congestion and slower speeds, especially during peak usage times. This impacts their ability to enjoy high-bandwidth services. Additionally, 4G networks may struggle to support emerging technologies and applications that require faster data rates and lower latency. 5G's service-based architecture allows for flexible deployment and customization of network resources and offers a solution to these challenges. By transitioning to 5G, users can benefit from significantly improved network performance, broader coverage, and access to a wider range of innovative services that are not possible on 4G networks.
[0005] Most of the users, whose handsets are capable to communicate over a higher generation of mobile cellular network (such as but not limited to 5G) do not enable the access to said generation of cellular network in their user equipment (such as but not limited to mobile handset), even if the user equipment is at a geolocation which has robust coverage by said mobile cellular network. This can be due to unawareness of the user towards said mobile cellular network availability. This can result in user not being able to access the latest or the best generation of mobile cellular network.
[0006] Thus, there exists an imperative need in the art for a method and a system for transmitting notification to such identified users, which the present disclosure aims to address.
SUMMARY
[0007] This section is provided to introduce certain aspects of the present disclosure in a simplified form that are further described below in the detailed description. This summary is not intended to identify the key features or the scope of the claimed subject matter.
[0008] An aspect of the present disclosure may relate to a method for notifying users for consuming a new communication service. The method comprises receiving, at a transceiver unit, a user data associated with a plurality of users from a trace collection entity (TCE). The method further comprises geolocating, by a processing unit, the user data across a grid-based map. The method further comprises identifying, by the processing unit, a first set of users from the plurality of users with devices supporting the new communication service and with zero usage of the new communication service. The method further comprises classifying, by the processing unit, the first set of users into a plurality of categories based on a usage pattern of other communication services. The method further comprises determining, by the processing unit, a second set of users from the first set of users, with a signal strength of the new communication service exceeding a predefined signal threshold level. The method further comprises notifying, by the transceiver unit, the second set of users of the availability of the new communication service by one or more push notifications. [0009] In an exemplary aspect of the present disclosure, the plurality of categories comprises a low usage category, a regular usage category and a high usage category. The low usage category is with an average daily traffic consumption of the other communication services below a first predetermined threshold. The regular usage category is with the average daily traffic consumption of the other communication services exceeding the first predetermined threshold and less than a second predetermined threshold. The high usage category of users with the average daily traffic consumption of the other communication services exceeding the second predetermined threshold.
[0010] In an exemplary aspect of the present disclosure, the geolocating the user data across the grid-based map comprises dividing, by the processing unit, a geographical area into a plurality of grids of a defined size and mapping the user data to the plurality of grids based on available location information of the plurality of users from the user data.
[0011] In an exemplary aspect of the present disclosure, the identifying the first set of users from the plurality of users comprises identifying, by the processing unit, international mobile subscriber identity (IMSI) of each of the devices supporting the new communication service. Then aggregating, by the processing unit, one or more KPIs associated with IMSI of each of the devices supporting the new communication service. Thereafter, identifying, by the processing unit the first set of users with zero usage of the new communication services, based on the aggregating the one or more KPIs.
[0012] In an exemplary aspect of the present disclosure, the determining the second set of users from the first set of users comprises overlapping, by the processing unit, the grid-based map of the first set of users on a coverage footprint data. Then identifying, by the processing unit, coverage availability and signal strength of the new communication service for each of the first set of users. Thereafter, determining, by the processing unit, the second set of users based on identifying the coverage availability and the signal strength of the new communication service more than the predefined signal threshold level.
[0013] In an exemplary aspect of the present disclosure, the method further comprises updating, by the processing unit, the classification of the first set of users based on a change in the usage pattern of other communication services over time.
[0014] In an exemplary aspect of the present disclosure, the method further comprises recommending, by the processing unit, one or more tariff plans for the new communication service to each of the second set of users based on the corresponding category from the plurality of categories.
[0015] In an exemplary aspect of the present disclosure, the push notifications comprise at least a message, an image and a reminder message.
[0016] In an exemplary aspect of the present disclosure, the push notifications are personalised based on the corresponding category of each of the second set of users.
[0017] Another aspect of the present disclosure may relate to a system for notifying users for consuming a new communication service. The system comprises a transceiver unit and a processing unit connected with each other. The transceiver unit is configured to receive user data associated with a plurality of users from a trace collection entity (TCE). The processing unit is configured to geolocate the user data across a grid-based map. The processing unit is further configured to identify a first set of users from the plurality of users with devices supporting the new communication service with zero usage of the new communication service, the processing unit is further configured to classify the first set of users into a plurality of categories based on a usage pattern of other communication services. The processing unit is further configured to determine a second set of users from the first set users with a signal strength of the new communication service exceeding a predefined signal threshold level. Then the transceiver unit is further configured to notify the second set of users of the availability of the new communication service.
[0018] Yet another aspect of the present disclosure may relate to a non-transitory computer readable storage medium storing one or more instructions for notifying users for consuming a new communication service, the one or more instructions include executable code which, when executed by one or more units of a system, causes a transceiver unit to receive a user data associated with the plurality of users from a trace collection entity (TCE). The one or more instructions when executed further causes a processing unit to geolocate the user data across a grid-based map. The one or more instructions when executed further causes the processing unit to identify a first set of users from the plurality of users with devices supporting the new communication service with zero usage of the new communication service. The one or more instructions when executed further causes the processing unit to classify the first set of users into a plurality of categories based on a usage pattern of other communication services. The one or more instructions when executed further causes the processing unit to determine a second set of users from the first set users with a signal strength of the new communication service exceeding a predefined signal threshold level. The one or more instructions when executed further causes the transceiver unit to notify the second set of users of the availability of the new communication service.
[0019] Yet another aspect of the present disclosure may relate to a User Equipment (UE) for receiving one or more notifications. The UE comprises a transceiver unit configured to receive the one or more notifications from a system, wherein the one or more notifications are push notifications. Further, the UE comprises a processing unit configured to initiate one or more actions based on the one or more push notifications, and further the transceiver unit is configured to transmit one or more responses for the one or more actions to the system.
OBJECTS OF THE DISCLOSURE
[0020] Some of the objects of the present disclosure, which at least one embodiment disclosed herein satisfies are listed herein below.
[0021] It is an object of the present disclosure to provide a system and a method for notifying users for consuming a new communication service.
[0022] It is an object of the present disclosure to provide a system and a method for transmitting notification to identified users.
[0023] It is another object of the present disclosure to provide a solution that enables a user to access a best and/or latest generation of cellular mobile network.
BRIEF DESCRIPTION OF THE DRAWINGS
[0024] The accompanying drawings, which are incorporated herein, and constitute a part of this disclosure, illustrate exemplary embodiments of the disclosed methods and systems in which like reference numerals refer to the same parts throughout the different drawings. Components in the drawings are not necessarily to scale, emphasis instead being placed upon clearly illustrating the principles of the present disclosure. Also, the embodiments shown in the figures are not to be construed as limiting the disclosure, but the possible variants of the method and system according to the disclosure are illustrated herein to highlight the advantages of the disclosure. It will be appreciated by those skilled in the art that disclosure of such drawings includes disclosure of electrical components or circuitry commonly used to implement such components.
[0025] FIG. 1 illustrates an exemplary architecture diagram of a system [100] for notifying users for consuming a new communication service, in accordance with exemplary implementations of the present disclosure.
[0026] FIG. 2 illustrates an exemplary block diagram of a computing device [200] upon which the features of the present disclosure may be implemented in accordance with exemplary implementation of the present disclosure.
[0027] FIG. 3 illustrates an exemplary block diagram of a system [300] for notifying users for consuming a new communication service, in accordance with exemplary implementations of the present disclosure.
[0028] FIG. 4 illustrates a method flow diagram [400] for notifying users for consuming a new communication service in accordance with exemplary implementations of the present disclosure.
[0029] FIG. 5 illustrates an exemplary method flow diagram [500] illustrating an exemplary implementation for notifying users for consuming a new communication service in accordance with exemplary implementations of the present disclosure.
[0030] The foregoing shall be more apparent from the following more detailed description of the disclosure.
DETAILED DESCRIPTION
[0031] In the following description, for the purposes of explanation, various specific details are set forth in order to provide a thorough understanding of embodiments of the present disclosure. It will be apparent, however, that embodiments of the present disclosure may be practiced without these specific details. Several features described hereafter may each be used independently of one another or with any combination of other features. An individual feature may not address any of the problems discussed above or might address only some of the problems discussed above. [0032] The ensuing description provides exemplary embodiments only, and is not intended to limit the scope, applicability, or configuration of the disclosure. Rather, the ensuing description of the exemplary embodiments will provide those skilled in the art with an enabling description for implementing an exemplary embodiment. It should be understood that various changes may be made in the function and arrangement of elements without departing from the spirit and scope of the disclosure as set forth.
[0033] Specific details are given in the following description to provide a thorough understanding of the embodiments. However, it will be understood by one of ordinary skill in the art that the embodiments may be practiced without these specific details. For example, circuits, systems, processes, and other components may be shown as components in block diagram form in order not to obscure the embodiments in unnecessary detail.
[0034] It should be noted that the terms "first", "second", "primary", "secondary", "target" and the like, herein do not denote any order, ranking, quantity, or importance, but rather are used to distinguish one element from another.
[0035] Also, it is noted that individual embodiments may be described as a process which is depicted as a flowchart, a flow diagram, a data flow diagram, a structure diagram, or a block diagram. Although a flowchart may describe the operations as a sequential process, many of the operations may be performed in parallel or concurrently. In addition, the order of the operations may be re-arranged. A process is terminated when its operations are completed but could have additional steps not included in a figure.
[0036] The word “exemplary” and/or “demonstrative” is used herein to mean serving as an example, instance, or illustration. For the avoidance of doubt, the subject matter disclosed herein is not limited by such examples. In addition, any aspect or design described herein as “exemplary” and/or “demonstrative” is not necessarily to be construed as preferred or advantageous over other aspects or designs, nor is it meant to preclude equivalent exemplary structures and techniques known to those of ordinary skill in the art. Furthermore, to the extent that the terms “includes,” “has,” “contains,” and other similar words are used in either the detailed description or the claims, such terms are intended to be inclusive — in a manner similar to the term “comprising” as an open transition word — without precluding any additional or other elements. [0037] As used herein, a “processing unit” or “processor” or “operating processor” includes one or more processors, wherein processor refers to any logic circuitry for processing instructions. A processor may be a general-purpose processor, a special purpose processor, a conventional processor, a digital signal processor, a plurality of microprocessors, one or more microprocessors in association with a Digital Signal Processing (DSP) core, a controller, a microcontroller, Application Specific Integrated Circuits, Field Programmable Gate Array circuits, any other type of integrated circuits, etc. The processor may perform signal coding data processing, input/output processing, and/or any other functionality that enables the working of the system according to the present disclosure. More specifically, the processor or processing unit is a hardware processor.
[0038] As used herein, “a user equipment”, “a user device”, “a smart-user-device”, “a smartdevice”, “an electronic device”, “a mobile device”, “a handheld device”, “a wireless communication device”, “a mobile communication device”, “a communication device” may be any electrical, electronic and/or computing device or equipment, capable of implementing the features of the present disclosure. The user equipment/device may include, but is not limited to, a mobile phone, smart phone, laptop, a general-purpose computer, desktop, personal digital assistant, tablet computer, wearable device or any other computing device which is capable of implementing the features of the present disclosure. Also, the user device may contain at least one input means configured to receive an input from unit(s) which are required to implement the features of the present disclosure.
[0039] As used herein, “storage unit” or “memory unit” refers to a machine or computer-readable medium including any mechanism for storing information in a form readable by a computer or similar machine. For example, a computer-readable medium includes read-only memory (“ROM”), random access memory (“RAM”), magnetic disk storage media, optical storage media, flash memory devices or other types of machine-accessible storage media. The storage unit stores at least the data that may be required by one or more units of the system to perform their respective functions.
[0040] As used herein “interface” or “user interface refers to a shared boundary across which two or more separate components of a system exchange information or data. The interface may also be referred to a set of rules or protocols that define communication or interaction of one or more modules or one or more units with each other, which also includes the methods, functions, or procedures that may be called. [0041] All modules, units, components used herein, unless explicitly excluded herein, may be software modules or hardware processors, the processors being a general-purpose processor, a special purpose processor, a conventional processor, a digital signal processor (DSP), a plurality of microprocessors, one or more microprocessors in association with a DSP core, a controller, a microcontroller, Application Specific Integrated Circuits (ASIC), Field Programmable Gate Array circuits (FPGA), any other type of integrated circuits, etc.
[0042] As used herein the transceiver unit includes at least one receiver and at least one transmitter configured respectively for receiving and transmitting data, signals, information or a combination thereof between units/components within the system and/or connected with the system.
[0043] As discussed in the background section, the current known solutions have several shortcomings. The present disclosure aims to overcome the above-mentioned and other existing problems in this field of technology by providing method and system of notifying users for consuming a new communication service.
[0044] FIG. 1 illustrates an exemplary architecture system diagram representation of an environment used for notifying users for consuming a new communication service, is illustrated in accordance with the exemplary implementation of the present disclosure. As shown in the FIG. 1, the environment comprises a Telecom Network Management (TNM) platform [102], a master database (MDB) [104], a user analytics system [106], a Trace Collection Entity (TCE) [108] and a Notification Broadcasting Entity (NBE) [110],
[0045] The TNM platform [102] is a platform for end-to-end telecom network management. It is built on top of a state-of-the-art big data architecture touching upon every aspect of the network - from the core to the radio and even the business functions of a telecom service provider. The TNM platform [102] facilitates cross-functional operations by the means of a robust microservices based workflow architecture that is infinitely scalable. The TNM platform [102] deploys multiple Algorithms to support closed loop automation for full-fledged life cycle of planning, deploying and maintaining operations of radio access network. The TNM platform [102] provides the analysis of individual customer experience both for its high-speed internet usage as well as for voice service usage.
[0046] The master database (MDB) [104] is connected to the NPO platform [102] via an interface such as an MDB interface. The MDB [104] is used for various geographical parameters and physical parameters, that are related to the database which is used for cells and cell sites that are available in the network. Further, the MDB [104] is connected with the TNM platform [102] over a TNM-MDB interface as shown in FIG. 1.
[0047] The user analytics system [106] is connected to the TNM platform [102] via another interface such as a user analytics interface. The user analytics system [106] is a component responsible for providing information associated with the user, their behaviour, and interactions with the telecommunication service. The user analytics system [106] may be responsible for collecting, processing and analysing such information. The user analytics system [106] holistically analyses anonymized geo-located customer network experience data. The user analytics system [106] is integrated with the TNM platform [102] by a TNM-User Analytics interface as shown in FIG. 1.
[0048] The trace collection entity (TCE) [108] is also connected to the TNM platform [102] via another interface such as a TCE interface. The TCE [108] is a component responsible for collection of traces and storing such data associated with the traces. The trace is a general term used for subscriber and equipment traces. Subscriber and equipment trace provide very detailed information at call level on one or more specific mobile(s). The examples may include IMEI or IMEISV (and possibly IMSI). This data is an additional source of information to Performance Measurements and allows going further in monitoring and optimisation operations. Trace plays a major role in activities such as determination of the root cause of a malfunctioning mobile, advanced troubleshooting, optimisation of resource usage and quality, RF coverage control and capacity improvement, dropped call analysis, Core Network and Access Network end-to-end procedure validation. Further, the TCE [108] may also be responsible for collecting, processing, and storing a trace data generated by one or more network elements or one or more network interface. The TCE [108] communicates with the TNM platform [102] over an SFTP connection, or Secure File Transfer Protocol, which is a secure file transfer protocol that uses secure shell encryption to provide a high level of security for sending and receiving file transfers.
[0049] The Notification Broadcasting Entity (NBE) [110] may refer to the entity responsible for broadcasting the information associated with provisioning of a particular notification to users or consumers such as User [1121], User [1122] and User [112n] as shown in FIG. 1. The information may comprise information associated with availability of a communication service, a signal strength, and a capability of a device with respect to a particular technology such as a newer communication service. The new communication service may refer to the service or type of technology which provides latest generation of technologies. For example, in current scenarios the devices are connected with 4G technology and new generation technology available is for example 5G technology. However, in another example, when a newer generation of technology for communication becomes prevalent, then the present disclosure may also be implemented in such cases. In such examples, the newer communication service would be sixth generation or later generation. Therefore, it should be noted that the present disclosure may not be limited to 5G and may also be applicable in newer generation of communication technology. It may be noted that the present disclosure, although may indicate usage of 5G, the same should not be considered to be limiting in nature and may be indicative of new communication service and the present disclosure may be applicable in all wireless communication technologies which also become prevalent in future. For example, the device capability may be of devices supporting the new communication service. Further, the NBE [110] is connected with the TNM platform [102] over a TNM-NBE Interface as shown in FIG. 1.
[0050] FIG. 2 illustrates an exemplary block diagram of a computing device [200] upon which the features of the present disclosure may be implemented in accordance with exemplary implementation of the present disclosure. In an implementation, the computing device [200] may also implement a method for notifying users for consuming a new communication service utilising the system [300], In another implementation, the computing device [200] itself implements the method for notifying users for consuming a new communication service using one or more units configured within the computing device [200], wherein said one or more units are capable of implementing the features as disclosed in the present disclosure.
[0051] The computing device [200] may include a bus [202] or other communication mechanism for communicating information, and a hardware processor [204] coupled with bus [202] for processing information. The hardware processor [204] may be, for example, a general-purpose microprocessor. The computing device [200] may also include a main memory [206], such as a random-access memory (RAM), or other dynamic storage device, coupled to the bus [202] for storing information and instructions to be executed by the processor [204], The main memory [206] also may be used for storing temporary variables or other intermediate information during execution of the instructions to be executed by the processor [204], Such instructions, when stored in non-transitory storage media accessible to the processor [204], render the computing device [200] into a special-purpose machine that is customized to perform the operations specified in the instructions. The computing device [200] further includes a read only memory (ROM) [208] or other static storage device coupled to the bus [202] for storing static information and instructions for the processor [204],
[0052] A storage device [210], such as a magnetic disk, optical disk, or solid-state drive is provided and coupled to the bus [202] for storing information and instructions. The computing device [200] may be coupled via the bus [202] to a display [212], such as a cathode ray tube (CRT), Liquid crystal Display (LCD), Light Emitting Diode (LED) display, Organic LED (OLED) display, etc. for displaying information to a computer user. An input device [214], including alphanumeric and other keys, touch screen input means, etc. may be coupled to the bus [202] for communicating information and command selections to the processor [204], Another type of user input device may be a cursor controller [216], such as a mouse, a trackball, or cursor direction keys, for communicating direction information and command selections to the processor [204], and for controlling cursor movement on the display [212], The input device typically has two degrees of freedom in two axes, a first axis (e.g., x) and a second axis (e.g., y), that allow the device to specify positions in a plane.
[0053] The computing device [200] may implement the techniques described herein using customized hard-wired logic, one or more ASICs or FPGAs, firmware and/or program logic which in combination with the computing device [200] causes or programs the computing device [200] to be a special-purpose machine. According to one implementation, the techniques herein are performed by the computing device [200] in response to the processor [204] executing one or more sequences of one or more instructions contained in the main memory [206], Such instructions may be read into the main memory [206] from another storage medium, such as the storage device [210], Execution of the sequences of instructions contained in the main memory [206] causes the processor [204] to perform the process steps described herein. In alternative implementations of the present disclosure, hard-wired circuitry may be used in place of or in combination with software instructions.
[0054] The computing device [200] also may include a communication interface [218] coupled to the bus [202], The communication interface [218] provides a two-way data communication coupling to a network link [220] that is connected to a local network [222], For example, the communication interface [218] may be an integrated services digital network (ISDN) card, cable modem, satellite modem, or a modem to provide a data communication connection to a corresponding type of telephone line. As another example, the communication interface [218] may be a local area network (LAN) card to provide a data communication connection to a compatible LAN. Wireless links may also be implemented. In any such implementation, the communication interface [218] sends and receives electrical, electromagnetic or optical signals that carry digital data streams representing various types of information.
[0055] The computing device [200] can send messages and receive data, including program code, through the network(s), the network link [220] and the communication interface [218], In the Internet example, a server [230] might transmit a requested code for an application program through the Internet [228], the ISP [226], the local network [222], a host [224] and the communication interface [218], The received code may be executed by the processor [204] as it is received, and/or stored in the storage device [210], or other non-volatile storage for later execution.
[0056] Referring to FIG. 3, an exemplary block diagram of a system [300] for notifying users for consuming a new communication service, is shown, in accordance with the exemplary implementations of the present disclosure. The system [300] comprises at least one transceiver unit [302] and/or at least one processing unit [304], Also, all of the components/ units of the system [300] are assumed to be connected to each other unless otherwise indicated below. As shown in the FIG. 3 all units shown within the system [300] should also be assumed to be connected to each other. Also, in FIG. 3 only a few units are shown, however, the system [300] may comprise multiple such units or the system [300] may comprise any such number of said units, as required to implement the features of the present disclosure. Further, in an implementation, the system [300] may be present in a user device/ user equipment to implement the features of the present disclosure. In an implementation, the system [300] may reside in a server or a network entity.
[0057] The system [300] is configured for notifying users for consuming a new communication service, with the help of the interconnection between the components/units of the system [300],
[0058] As may be known, the new communication service such as a 5Gcommunication service may refer to the services provided by the 5G core network, such as higher broadband services, low latency services, network slicing services. The 5G communication services may have better speed and availability of data transfer technology, and high security features, etc. The 5G network may refer to the 5th generation of the telecommunication technology also known as the new generation or next generation network. It may be noted that while the present disclosure explains the implementation in terms of 5G only, it may not necessarily limit the scope of the disclosure to 5G network only and may also be implemented in other networks such as in case of 6G as well. [0059] The transceiver unit [302] receives a user data associated with a plurality of users [112] from a trace collection entity (TCE) [108], In an implementation, the system [300] may send out messages to the TCE [108] to collect the user data. The TCE [108] collects the trace data from various network elements like network functions, which is then sent to the system [300], The user data may refer to the information that was collected by the TCE [108] comprising the trace data which includes information associated with trace of the user equipment (UE). Examples of trace data related to UEs may include IMSI (International Mobile Subscriber Identity), IMEI (International Mobile Equipment Identity) or IMEISV (International Mobile Station Equipment Identity Software Version) details. Further, the IMSI and IMEI uniquely identify the users and the user devices respectively, as the IMSI is linked to subscriber identity module card (SIM card) of a subscriber, which helps to authenticate and track individual subscriber. The IMEI identifies the user equipment which helps to monitor the performance of the network. The trace data provides a detailed information such as IMSI and IMEI at a call level on one or more user equipment(s). Subscriber and user equipment trace also gives information for a specific event (e.g. call, location update, etc.). For example, it may determine that the UE is located in a zone which has a network coverage area of a particular technology.
[0060] The plurality of users [112] may refer to various users that are located within a particular area and are connected with a particular network. The plurality of users [112] may generally be the users that are currently using the services provided by the network, independent of the type of technology being used for availing the communication services.
[0061] As provided above, the TCE [108] may refer to the component responsible for collecting, processing, and storing the trace data generated by one or more network elements or one or more network interface.
[0062] On receiving the user data, the processing unit [304] geolocates the user data across a gridbased map. Herein, the grid-based map may refer to a map illustrating different locations within a particular area is provided. The map is divided into multiple grids by dividing the map using one or more latitudes and longitudes which define the location and area of the map comprising various rectangular shaped zones. This results in the formation of the grid-based map. The user data is mapped on the grids based on the location identified from the user data. In an implementation, the grid may be of size 5 meters by 5 meters. [0063] In one of the implementations of the present disclosure, in order to geolocate the user data across the grid-based map, the processing unit [304] divides a geographical area into a plurality of grids of a defined size. The defined size, in an example, may be 5 meters by 5 meters. Further, the processing unit [304] maps the user data to the plurality of grids based on available location information of the plurality of users from the user data. It may be noted that the available location information may be derived from the trace data or the user data.
[0064] Thereafter, the processing unit [304] identifies a first set of users from the plurality of users [112] with devices supporting the new communication service with zero usage of the new communication service. In an example, the zero usage of the new communication service herein may describe a scenario where the factory settings of the devices may not be configured to connect with the new communication service by default such as due to non-availability of the new communication services at the time of manufacturing. But the devices are capable of supporting the new communication service. In another example, the zero usage of the new communication service may describe a scenario where the new communication is available, however the users using the devices are not aware that their devices support the new communication service. However, since such devices have the capability to connect to the new communication service, so they ideally should be connected with the new communication service or network in order to provide better services to users, which has various advantages as already described in the present disclosure. Hence, we need to identify such users for notifying them about the same. The first set of users are users that are identified having devices with the capability of connecting to the new communication service. The trace data included in the user data provides the details if the user devices are new communication service compatible or not. The user devices which are compatible or support the new communication service are identified as the first set of users. The devices supporting the new communication service may refer to the devices that fulfill the criteria of having at least a minimum requirement of technical specifications for connecting with the new communication service or network. The identification of the first set of users is done in order to identify consumers that are not connected with the new communication service even when their devices are capable of connecting with the network. This also allows separation of users from those users whose devices or UEs are not capable of connecting with the new communication service or 5G core network, which ensures that the notification to such users is not sent unnecessarily. It may be possible that the users may get irritated or annoyed if they are sent the notification unnecessarily when their devices are not capable. Further, as stated earlier, in an implementation, the new communication service may be the 5G core network. [0065] In another implementation of the present disclosure, for identifying the first set of users from the plurality of users, the processing unit [304] identifies, international mobile subscriber identity (IMSI) of each of the devices supporting the new communication service. Then, the processing unit [304] aggregates one or more Key Performance Indicators (KPIs) associated with IMSI of each of the devices supporting the new communication service. After the aggregation, the processing unit [304] identifies the first set of users with zero usage of the new communication services, based on the aggregation of the one or more KPIs. As used herein, the one or more KPIs may refer to one or more quantifiable metrics which may be used to measure and evaluate the performance and success of various aspects of operations and services of a telecommunication network. It may be noted that the one or more KPIs such as registration success ratio, call setup time, attach success rate, etc. may be used to analyze whether the device is able to use the communication service and the quality and quantity of the communication service that has been used by the user or the user’s device (UE).
[0066] As may be known, the IMSI is a number that uniquely identifies every user of a network. The IMSI may be stored as a 64-bit field and is transmitted by a user equipment to the network.
[0067] On identification of the first set of users, the processing unit [304] classifies the first set of users into a plurality of categories based on a usage pattern of other communication services. The usage pattern of users with devices such as mobile phones, is defined as the use of the mobile phones, for example, including such activities as sending text message, navigating mobile internet, downloading or opening mobile apps, etc. In order to identify a group/ cohort of users, the users are categorized into a plurality of categories based on their usage patterns of consuming services of other communication networks. In one example, the usage pattern may be analyzed by calculating the amount of network traffic consumed by a particular user within a specific time period. In an implementation, the other communication services or networks may be 4G or a 2G network.
[0068] In an implementation of the present disclosure, the plurality of categories comprises a low usage category, a regular usage category and a high usage category. The low usage category is a category with an average daily traffic consumption of the other communication service is below a first predetermined threshold. The regular usage category is a category under which the average daily traffic consumption of the other communication service exceeds the first predetermined threshold but is less than a second predetermined threshold. Further, the high usage category is a category under which the average daily traffic consumption of the other communication service exceeds the second predetermined threshold. It may be noted that the average daily traffic consumption may refer to an average consumption of a particular communication service at a given period of time. Further, the first predetermined threshold and the second predetermined threshold may refer to a first limit and a second limit that is used for categorizing. These limits may be preconfigured and may be fixed based on the needs and requirements. For example, in one case, the first predetermined threshold may be a limit that a particular user has consumed 10 GBs of 4G data in a month while consuming the service. In another example the second predetermined threshold may be a limit that a particular user has consumed 50 GBs of 4G data in a month while consuming the service. Now after setting such limits, the categories may be divided in scenarios such as if the user has consumed less than 10 GBs of data, then that user would be put in the low usage category. However, if the user has used more than 50 GBs of data, then that user would be put in the high usage category. However, in case, the user has consumed data falling between 10 GBs and 50 GBs, say 30 GBs, then in such case, the user would be put in a regular usage category.
[0069] Continuing further, on classification, the processing unit [304] determines a second set of users from the first set users with a signal strength of the new communication service exceeding a predefined signal threshold level. The second set of users represents the users that have devices supporting the new communication service, and not using the new communication services even when such users are within a coverage area which adequately provides the new communication service. The signal strength of the new communication service may refer to a quality of the signal which may be measured using reference signal received power (RSRP), reference signal received quantity (RSRQ), received signal strength indicator (RSSI) and signal to noise and interference ratio (SINR). The predefined signal threshold level may refer to a set limit which may indicate the availability of the communication service provided in a particular region. In an example, if the predefined signal threshold level indicates an RSRP of -90 dBm, then it may be indicated that the area has a good signal strength, and such users can be included in the second set of users due to availability of communication service in the given region.
[0070] In another implementation of the present disclosure, for determining the second set of users from the first set of users, the processing unit [304] overlaps the grid-based map of the first set of users on a coverage footprint data. Then, the processing unit [304] identifies coverage availability and signal strength of the new communication service for each of the first set of users. Once identified, the processing unit [304] determines the second set of users from the first set of users, based on identifying the coverage availability and signal strength of the new communication service with more than the predefined signal threshold level. It may be noted that the coverage footprint data may refer to a data associated with a coverage area of a particular technology network which provides information associated with the geographical area for which the communication service for the particular technology is provided. The coverage availability is related to an area or a location where a user is situated. If the coverage or availability of the other network is above a predefined signal threshold, then we may say that the location where the user is situated has a coverage availability of the other network. In other words, coverage availability may refer to a scenario where a particular region is being covered for providing the communication services. This allows separation of users based on availability and non-availability of the new communication service in their location and ensures that the notification is not sent unnecessarily to the users for which new communication service is not available. It may be possible that the users may get irritated or annoyed in case they are sent the notification unnecessarily when there is no availability of the new communication service.
[0071] After the second set of users is determined, the transceiver unit [302] notifies the second set of users of the availability of the new communication service by one or more push notifications. The one or more push notifications are transmitted in order to inform the availability of the new communication service or the communication service of a higher technology. Such notification is sent to the users so that such users may switch their network traffic to higher/newer technology network such as from 4G to 5G. In an implementation of the present disclosure, the push notifications may comprise at least a message, an image and a reminder message. Further, in another implementation of the present disclosure, the push notifications may be personalised based on the corresponding category of each of the second set of users. The personalisation may be described as providing a suitable tariff plan for the new communication service based on the usage pattern of each user in the second set of users. For example, if a user is classified in a high usage category, a tariff plan personalised to such a user which provides a high daily usage limit which may be suggested through the push notification.
[0072] It may be noted that the processing unit [304] may notify the second set of users by using the notification broadcasting entity (NBE) [110] which may send the notification to all of the users that are included in the second set of users. The notification may be broadcasted to such users in the form of Short Message Service (SMS) or an email.
[0073] In further implementations of the present disclosure, the processing unit [304] may also continue to update the classification of the first set of users based on a change in their usage pattern of other communication services over time. The system [300] is capable of continuously monitoring the first set of users who have the capability to support the new communication service, or which are 5G capable devices, to determine any change in their usage patterns. Based on the change in usage pattern, these users will again be reclassified into low, regular and high usage categories, and thereafter based on the new categories, a personalised push notification may be sent on their devices.
[0074] In another implementation of the present disclosure, the processing unit [304] may also recommend one or more 5G tariff plans to each of the second set of users based on their corresponding category from the plurality of categories. These recommendations may be made for certain attractive tariff plans as suggested by business teams based on the user’s network usage pattern. These tariff plans are mainly to attract the users to switch to 5G network or any other higher network. Such recommendations may be provided while notifying the second set of users through SMS or email.
[0075] Referring to FIG. 4, an exemplary method flow diagram [400] for notifying users for consuming a new communication service, in accordance with exemplary implementations of the present disclosure is shown. In an implementation the method [400] is performed by the system [300], Further, in an implementation, the system [300] may be present in a server device to implement the features of the present disclosure. Also, as shown in Fig. 4, the method [400] starts at step [402] .
[0076] Initially in the method [400], the step [404] involves receiving, at a transceiver unit [302], a user data associated with a plurality of users [112] from a trace collection entity (TCE) [108], The user data may refer to the information that was collected by the TCE [108] comprising the trace data which includes information associated with trace of the user equipment (UE). Examples of trace data related to UEs may include IMSI (International Mobile Subscriber Identity), IMEI (International Mobile Equipment Identity) or IMEISV (International Mobile Station Equipment Identity Software Version) details. Further, the IMSI and IMEI uniquely identify the users and the user devices respectively, as the IMSI is linked to subscriber identity module card (SIM card) of a subscriber, which helps to authenticate and track individual subscriber. The IMEI identifies the user equipment which helps to monitor the performance of the network. In addition to this, as stated before, the IMSI and IMEI are present in a trace data which includes a subscriber and user equipment trace. The trace data provides a detailed information such as IMSI and IMEI at a call level on one or more user equipment(s). Subscriber and user equipment trace also gives information for a specific event (e.g. call, location update, etc.). For example, it may determine that the user’s device is located in a zone which has a network coverage area of a particular technology.
[0077] The plurality of users [112] may refer to various UEs that are located within a particular area and are connected with a particular network. The plurality of users [112] may generally be the users that are currently using the services provided by the network, independent of the type of technology being used for availing the communication services. As provided above, the TCE [108] may refer to the component responsible for collecting, processing, and storing the trace data generated by one or more network elements or one or more network interface.
[0078] On receiving of the user data, then at step [406], the method [400] comprises geolocating, by a processing unit [304], the user data across a grid-based map. A map illustrating different locations within a particular area is provided. The map is divided into multiple grids by dividing the map using one or more latitudes and longitudes which defines the location and area of the map comprising various rectangular shaped zones. This results in the formation of the grid-based map. The user data is mapped on the grids based on the location identified from the user data. In an implementation, the grid may be of size 5 meters by 5 meters.
[0079] In one of the implementations of the present disclosure, for geolocating the user data across the grid-based map, the method [400] further comprises dividing, by the processing unit [304], a geographical area into a plurality of grids of a defined size and mapping the user data to the plurality of grids based on available location information of the plurality of users [112] from the user data. It may be noted that the available location information may be derived from the trace data or the user data. The defined size, in an example, may be 5 meters by 5 meters.
[0080] Once the user data is geolocated, then at step [408], the method [400] comprises identifying, by the processing unit [304], a first set of users from the plurality of users [112] with devices supporting the new communication service but with zero usage of the new communication service such as a 5G communication service. The first set of users are users that are identified to be with devices with capability of connecting to the new communication service or to the 5G core network. The trace data included in the user data provides the details if the user devices are new communication service compatible or 5G capable or not. The user devices which are compatible with the new communication service or are 5G capable are identified as the first set of users. The devices supporting the new communication service may refer to the devices that fulfill the criteria of having at least a minimum requirement of technical specifications for connecting with the new communication service or network. The identification of the first set of users is done in order to identify consumers that are not connected with the new communication service or the 5G network even when their devices are capable of connecting with these networks. This also allows separation of users from those users whose devices are not capable of connecting with the new communication service or the 5G core network, and this ensures that the notification to such users is not sent unnecessarily. It may be possible that the users may get irritated or annoyed if they are sent the notification unnecessarily even when their device is not capable.
[0081] In another implementation of the present disclosure, for identifying the first set of users from the plurality of users [112], the method [400] comprises identifying, by the processing unit [304], international mobile subscriber identity (IMSI) of each of the devices supporting the new communication service. Then the method [400] involves aggregating, by the processing unit [304], one or more Key Performance Indicators (KPIs) associated with IMSI of each of the devices supporting the new communication service. After the aggregation, the method [400] proceeds with identifying, by the processing unit [304], the first set of users with zero usage of the new communication services, based on the aggregation of the one or more KPIs. As used herein, the one or more KPIs may refer to one or more quantifiable metrics which may be used to measure and evaluate the performance and success of various aspects of operations and services of a telecommunication network. It may be noted that the one or more KPIs such as registration success ratio, call setup time, attach success rate, etc. may be used to analyze whether the device is able to use the new communication service and the quality and quantity of the new communication service that has been consumed by the user device.
[0082] As may be known, the IMSI is a number that uniquely identifies every user of a network. The IMSI may be stored as a 64-bit field and is transmitted by a user equipment to the network.
[0083] On identification of the first set of users, at step [410], the method [400] involves classifying, by the processing unit [304], the first set of users into a plurality of categories based on a usage pattern of other communication services. In order to identify a group/ cohort of users, the users are categorized into the plurality of categories based on the usage patterns. It may be noted that the usage pattern may refer to a pattern or analysis of the network traffic which may have been consumed by a user in the past. The usage pattern may be analyzed by calculating the amount of network traffic consumed by a particular user within a specific time period. Further, the usage pattern may indicate a low usage of the network traffic, a regular usage of the network traffic and a high usage of the network traffic. Based on the usage pattern, users may be classified into various categories.
[0084] In an implementation of the present disclosure, the plurality of categories comprises a low usage category, a regular usage category and a high usage category. The low usage category is a category with an average daily traffic consumption of the other communication service is below a first predetermined threshold. The regular usage category is a category under which the average daily traffic consumption of the other communication service exceeds the first predetermined threshold but is less than a second predetermined threshold. Further, the high usage category is a category under which the average daily traffic consumption of the other communication service exceeds the second predetermined threshold. It may be noted that the average daily traffic consumption may refer to an average consumption of a particular communication service at a given period of time. Further, the first predetermined threshold and the second predetermined threshold may refer to a first limit and a second limit that is used for categorizing. These limits may be preconfigured and may be fixed based on the needs and requirements. For example, in one case, the first predetermined threshold may be a limit that a particular user has consumed 10 GBs of 4G data in a month while consuming the service. In another example the second predetermined threshold may be a limit that a particular user has consumed 50 GBs of 4G data in a month while consuming the service. Now after setting such limits, the categories may be divided in scenarios such as if the user has consumed less than 10 GBs of data, then that user would be put in the low usage category. However, if the user has used more than 50 GBs of data, then that user would be put in the high usage category. However, in case, the user has consumed data failing between 10 GBs and 50 GBs, say 30 GBs, then in such case, the user would be put in a regular usage category.
[0085] Continuing further, on classification, at step [412], the method [400] comprises determining, by the processing unit [304], a second set of users from the first set of users, with a signal strength of the new communication service exceeding a predefined signal threshold level. The second set of users represents the users that have devices supporting the new communication service, and not using the new communication services even when such users are within a coverage area which adequately provides the new communication service. The signal strength of the new communication service may refer to a quality of the signal which may be measured using reference signal received power (RSRP), reference signal received quantity (RSRQ), received signal strength indicator (RSSI) and signal to noise and interference ratio (SINR). The predefined signal threshold level may refer to a set limit which may indicate the availability of the communication service provided in a particular region. In an example, if the predefined signal threshold level indicates an RSRP of -90 dBm, then it may be indicated that the area has a good signal strength, and such users can be included in the second set of users due to availability of communication service in the given region.
[0086] In another implementation of the present disclosure, for determining the second set of users from the first set of users, the method [400] comprises overlapping, by the processing unit [304], the grid-based map of the first set of users on a coverage footprint data. The grid-based map of the first set of users which comprises the first set of users being mapped to pre-defined sized grids based on the geolocations, is further mapped onto the coverage footprint data by matching the geolocation of the first set of users on the coverage footprint data. The mapped data provides details about the coverage availability along with the signal strength of each of the first set of users. Then the method [400] comprises identifying, by the processing unit [304], coverage availability and signal strength of the new communication service for each of the first set of users. Thereafter, the method [400] comprises determining, by the processing unit [304], the second set of users based on identifying the coverage availability and the signal strength of the new communication service being more than the predefined signal threshold level. It may be noted that the coverage footprint data may refer to a data associated with a coverage area of a particular technology network which provides information associated with the geographical area for which the communication service for the particular technology is provided. The coverage availability may describe a particular region which is being covered for providing the communication services. This allows separation of users based on availability and non-availability of the new communication service in their location and ensures that the notification is not sent unnecessarily to the users for which new communication service is not available. It may be possible that the users may get irritated or annoyed in case they are sent the notification unnecessarily when there is no availability of the new communication service.
[0087] After the second set of users is determined, then at step [414], the method [400] proceeds by notifying, by the transceiver unit [302], the second set of users of the availability of the new communication service by one or more push notifications. The one or more push notifications are transmitted in order to inform the availability of the new communication service or the communication service of a higher technology. Such notification is sent to the users so that such users may switch their network traffic to higher/newer technology network such as from 4G to 5G. In an implementation of the present disclosure, the push notifications may comprise at least a message, an image and a reminder message. Further, in another implementation of the present disclosure, the push notifications may be personalised based on the corresponding category of each of the second set of users.
[0088] It may be noted that the processing unit [304] may notify the second set of users by using the notification broadcasting entity (NBE) [110] which may send the notification to all of the users that are included in the second set of users. The notification may be broadcasted to such users in the form of Short Message Service (SMS) or an email.
[0089] In further implementations of the present disclosure, the method [400] may also comprise updating, by the processing unit [304], the classification of the first set of users based on a change in the usage pattern of other communication services over time.
[0090] In another implementation of the present disclosure, the method [400] may also comprise recommending, by the processing unit [304], one or more tariff plans for the new communication service to each of the second set of users based on the corresponding category from the plurality of categories. These recommendations may be made for certain attractive tariff plans as suggested by business teams based on the user’s network usage pattern. Such recommendations may be provided while notifying the second set of users. The notifications may be sent through push-based notifications in the form of SMS, emails or reminder messages.
[0091] Thereafter, at step [416], the method [400] terminates.
[0092] Referring to FIG. 5, an exemplary method flow diagram illustrating the implementation of the present disclosure for notifying users for consuming a new communication service is provided in accordance with exemplary implementations of the present disclosure. In an implementation the method [500] is performed by the system [300], Further, in an implementation, the system [300] may be present in a server device to implement the features of the present disclosure. Also, as shown in FIG. 5, the method [500] starts at step [502],
[0093] Initially the method [500] involves receiving a user data associated with a plurality of users [112] from a trace collection entity (TCE) [108],
[0094] On receiving of the user data, the user data is geolocated across a grid-based map. Then as provided in the figures, at step [504], for geolocating the user data across the grid-based map, a geographical area is divided into a plurality of grids of a defined size. For example, the geographical area may be pan-India area that is divided into an A x A meters grid.
[0095] Then step [506] involves mapping the user data onto the plurality of grids based on available location information of the plurality of users [112] from the user data.
[0096] Once the user data is geolocated, then step [508] involves identifying a first set of users from the plurality of users [112] with devices supporting the new communication service with zero usage of the new communication service. It may be noted that for identifying the first set of users, the IMSI of each of the devices supporting the new communication service are identified. Then one or more KPIs associated with IMSI of each of the devices supporting the new communication service are aggregated. After the aggregation, the first set of users with zero usage of the new communication service are identified based on aggregating the one or more KPIs. On identification of first set of users, the first set of users are classified into a plurality of categories based on a usage pattern of other communication services. The usage pattern may be classified in the plurality of categories which may be a low usage category, a regular usage category and a high usage category based on their average daily traffic consumption of other communication services such as, 4G communication services.
[0097] Continuing further, at step [510], a second set of users are identified from the first set of users by analysing a signal strength of the new communication service exceeding a predefined signal threshold level. For determining the second set of users from the first set of users the gridbased map of the first set of users is overlapped on a coverage footprint data. Then coverage availability and signal strength of the new communication service for each of the first set of users are identified for determining the second set of users that have compatible devices, such as having good 5G communication service coverage area, but no usage of the 5G communication services.
[0098] After the second set of users is determined, then at step [512], the method [500] proceeds by notifying the second set of users of the availability of the new communication service by one or more push notifications. The recommendations related to tariff plans for the new communication service such as one or more 5G tariff plans are provided to each of the second set of users. The recommendations may be suggested by business teams based on the user’s network usage pattern. Such recommendations may be provided while notifying the second set of users by push notifications such as SMS, email or message reminder on their devices. [0099] The method [500] may be terminated thereafter at step [514],
[0100] The present disclosure further discloses a User Equipment (UE) for receiving one or more notifications. The UE comprises a transceiver unit configured to receive the one or more notifications from a system, wherein the one or more notifications are push notifications. Further, the UE comprises a processing unit configured to initiate one or more actions based on the one or more push notifications, and further the transceiver unit is configured to transmit one or more responses for the one or more actions to the system.
[0101] The present disclosure further discloses a non-transitory computer readable storage medium storing one or more instructions for notifying users for consuming a new communication service, the one or more instructions include executable code which, when executed by one or more units of a system [300], causes a transceiver unit [302] to receive a user data associated with the plurality of users [112] from a trace collection entity (TCE) [108], The one or more instructions when executed further causes a processing unit [304] to geolocate the user data across a grid-based map. The one or more instructions when executed further causes the processing unit [304] to identify a first set of users from the plurality of users [112] with devices supporting the new communication service with zero usage of the new communication service. The one or more instructions when executed further causes the processing unit [304] to classify the first set of users into a plurality of categories based on a usage pattern of other communication services. The one or more instructions when executed further causes the processing unit [304] to determine a second set of users from the first set users with a signal strength of the new communication service exceeding a predefined signal threshold level. The one or more instructions when executed further causes the transceiver unit [302] to notify the second set of users of the availability of the new communication service.
[0102] As is evident from the above, the present disclosure provides a technically advanced solution for notifying users for consuming a new communication service. The present solution enables a user to access the best and/or latest generation of cellular mobile network. The present invention enables users to transition from 4G to 5G after receiving the notification. The present invention will also assist a business team in strategizing to target and provide attractive offers or plans for low usage customers which will encourage users to use 5G and prevent them to chum out of the network. This will also assist business teams to make special plans for high usage customers. [0103] While considerable emphasis has been placed herein on the disclosed implementations, it will be appreciated that many implementations can be made and that many changes can be made to the implementations without departing from the principles of the present disclosure. These and other changes in the implementations of the present disclosure will be apparent to those skilled in the art, whereby it is to be understood that the foregoing descriptive matter to be implemented is illustrative and non-limiting.
[0104] Further, in accordance with the present disclosure, it is to be acknowledged that the functionality described for the various components/units can be implemented interchangeably. While specific embodiments may disclose a particular functionality of these units for clarity, it is recognized that various configurations and combinations thereof are within the scope of the disclosure. The functionality of specific units as disclosed in the disclosure should not be construed as limiting the scope of the present disclosure. Consequently, alternative arrangements and substitutions of units, provided they achieve the intended functionality described herein, are considered to be encompassed within the scope of the present disclosure.