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WO2018102980A1 - Speech interaction method, device and system - Google Patents

Speech interaction method, device and system
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WO2018102980A1
WO2018102980A1PCT/CN2016/108659CN2016108659WWO2018102980A1WO 2018102980 A1WO2018102980 A1WO 2018102980A1CN 2016108659 WCN2016108659 WCN 2016108659WWO 2018102980 A1WO2018102980 A1WO 2018102980A1
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voice
data
feedback
semantic analysis
feedback data
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Chinese (zh)
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郝磊
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Gt Robot Technology Pte Ltd
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Gt Robot Technology Pte Ltd
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Abstract

A speech interaction method, device and system. The speech interaction method applicable to a smart robot (510) comprises: transmitting acquired speech data to a server (110); receiving feedback data transmitted by the server (120); and according to the feedback data, presenting interaction information (130).

Description

Translated fromChinese
语音交互方法、装置及系统Voice interaction method, device and system技术领域Technical field

本申请涉及语音识别技术,例如涉及一种语音交互方法、装置及系统。The present application relates to speech recognition technology, for example, to a voice interaction method, apparatus and system.

背景技术Background technique

随着科技的进步以及人们生活的需求,用于陪伴的智能机器人产品先后问世。With the advancement of technology and the needs of people's lives, intelligent robot products for companionship have been published.

相关技术中的陪伴机器人结合人工智能的语音系统,实现机器人聊天的功能,实现对人的陪伴。然而,相关技术中的陪伴机器人的功能仅限于与用户进行固定范畴内的语音对话,不能为用户提供更多的服务。The companion robot in the related art combines the voice system of the artificial intelligence to realize the function of the robot chat, and realizes the companionship of the person. However, the function of the companion robot in the related art is limited to a voice conversation in a fixed category with the user, and cannot provide more services to the user.

发明内容Summary of the invention

本申请提供一种语音交互方法、装置及系统,以实现通过智能机器人为用户提供更多的服务。The present application provides a voice interaction method, device and system to provide more services for users through intelligent robots.

第一方面,本申请实施例提供了一种语音交互方法,应用于智能机器人,包括:In a first aspect, the embodiment of the present application provides a voice interaction method, which is applied to an intelligent robot, including:

将获取的语音数据发送至服务器;Sending the obtained voice data to the server;

接收服务器发送的反馈数据;以及Receiving feedback data sent by the server;

根据所述反馈数据,展示交互信息。The interaction information is presented based on the feedback data.

可选的,根据所述反馈数据,展示交互信息包括:Optionally, according to the feedback data, displaying the interaction information includes:

根据所述反馈数据,播放相应的语音、执行相应的机器人肢体动作和/或在显示屏上显示相应的内容。Based on the feedback data, the corresponding voice is played, the corresponding robotic limb motion is performed, and/or the corresponding content is displayed on the display screen.

可选的,所述反馈数据包括:Optionally, the feedback data includes:

相关服务索引和/或反馈语言数据。Related service index and/or feedback language data.

第二方面,本申请实施例提供了一种语音交互方法,应用于服务器,包括:In a second aspect, the embodiment of the present application provides a voice interaction method, which is applied to a server, and includes:

接收智能机器人发送的语音数据;Receiving voice data sent by the intelligent robot;

对所述语音数据进行语音识别和语义解析,生成语义分析结果;Performing speech recognition and semantic analysis on the speech data to generate a semantic analysis result;

根据所述语义分析结果确定反馈数据;以及Determining feedback data based on the semantic analysis results;

将所述反馈数据发送至智能机器人。The feedback data is sent to the intelligent robot.

可选的,对所述语音数据进行语音识别和语义解析,生成语义分析结果包括:Optionally, performing voice recognition and semantic analysis on the voice data, and generating semantic analysis results include:

对所述语音数据进行语音识别,生成文本;Performing voice recognition on the voice data to generate text;

对所述文本进行分词,并对分词进行近义词替换,生成分词替换文本;以及Segmenting the text, and replacing the synonyms with the synonyms, generating the word segmentation text;

根据所述分词替换文本和预设语义库进行语义匹配,确定语义分析结果。Semantic matching is performed according to the word segmentation replacement text and the preset semantic library, and the semantic analysis result is determined.

可选的,根据所述语义分析结果确定反馈数据包括:Optionally, determining the feedback data according to the semantic analysis result includes:

根据所述语义分析结果确定反馈语音数据和/或根据所述语义分析结果确定相关服务的索引;以及Determining feedback speech data according to the semantic analysis result and/or determining an index of the related service according to the semantic analysis result;

将所述反馈语音数据和/或相关服务的索引,确定为所述反馈数据。An index of the feedback voice data and/or related service is determined as the feedback data.

第三方面,本申请实施例还提供了一种语音交互装置,配置于智能机器人,包括:In a third aspect, the embodiment of the present application further provides a voice interaction device, configured in the intelligent robot, including:

语音数据发送模块,设置为将获取的语音数据发送至服务器;a voice data sending module, configured to send the obtained voice data to a server;

反馈数据接收模块,设置为接收服务器发送的反馈数据;以及a feedback data receiving module, configured to receive feedback data sent by the server;

交互信息展示模块,设置为根据所述反馈数据,展示交互信息。The interactive information display module is configured to display the interaction information according to the feedback data.

可选的,交互信息展示模块设置为:Optionally, the interactive information display module is set to:

根据所述反馈数据,播放相应的语音、执行相应的机器人肢体动作和/或在显示屏上显示相应的内容。Based on the feedback data, the corresponding voice is played, the corresponding robotic limb motion is performed, and/or the corresponding content is displayed on the display screen.

可选的,所述反馈数据包括:Optionally, the feedback data includes:

相关服务索引和/或反馈语言数据。Related service index and/or feedback language data.

第四方面,本申请实施例还提供了一种语音交互装置,配置于服务器,包括:In a fourth aspect, the embodiment of the present application further provides a voice interaction device, configured on the server, including:

语音数据接收模块,设置为接收智能机器人发送的语音数据;a voice data receiving module, configured to receive voice data sent by the intelligent robot;

语义分析结果生成模块,设置为对所述语音数据进行语音识别和语义解析,生成语义分析结果;The semantic analysis result generating module is configured to perform voice recognition and semantic analysis on the voice data to generate a semantic analysis result;

反馈数据确定模块,设置为根据所述语义分析结果确定反馈数据;以及a feedback data determining module configured to determine feedback data based on the semantic analysis result;

反馈数据发送模块,设置为将所述反馈数据发送至智能机器人。A feedback data sending module is configured to send the feedback data to the intelligent robot.

可选的,语义分析结果生成模块设置为:Optionally, the semantic analysis result generation module is set to:

对所述语音数据进行语音识别,生成文本;Performing voice recognition on the voice data to generate text;

对所述文本进行分词,并对分词进行近义词替换,生成分词替换文本;以及Segmenting the text, and replacing the synonyms with the synonyms, generating the word segmentation text;

根据所述分词替换文本和预设语义库进行语义匹配,确定语义分析结果。Semantic matching is performed according to the word segmentation replacement text and the preset semantic library, and the semantic analysis result is determined.

可选的,反馈数据确定模块设置为:Optionally, the feedback data determination module is set to:

根据所述语义分析结果确定反馈语音数据和/或根据所述语义分析结果确定相关服务的索引;以及Determining feedback speech data according to the semantic analysis result and/or determining an index of the related service according to the semantic analysis result;

将所述反馈语音数据和/或相关服务的索引,确定为所述反馈数据。An index of the feedback voice data and/or related service is determined as the feedback data.

第五方面,本申请实施例还提供了一种语音交互系统,包括第三方面所述的智能机器人和第四方面所述的服务器。In a fifth aspect, the embodiment of the present application further provides a voice interaction system, including the intelligent robot of the third aspect and the server of the fourth aspect.

第六方面,本申请实施例还提供一种智能机器人,包括:In a sixth aspect, the embodiment of the present application further provides an intelligent robot, including:

至少一个处理器;以及,At least one processor; and,

与所述至少一个处理器通信连接的存储器;其中,a memory communicatively coupled to the at least one processor; wherein

所述存储器存储有可被所述一个处理器执行的指令,所述指令被所述至少一个处理器执行,以使所述至少一个处理器能够执行本申请实施例中任一的智能机器人侧的语音交互方法。The memory stores instructions executable by the one processor, the instructions being executed by the at least one processor to enable the at least one processor to perform an intelligent robot side of any of the embodiments of the present application Voice interaction method.

第七方面,本申请实施例还提供一种非暂态计算机可读存储介质,其中,所述非暂态计算机可读存储介质存储计算机指令,所述计算机指令用于使所述计算机执行本申请实施例中任一的智能机器人侧的语音交互方法。In a seventh aspect, the embodiment of the present application further provides a non-transitory computer readable storage medium, wherein the non-transitory computer readable storage medium stores computer instructions, where the computer instructions are used to cause the computer to execute the application. The voice interaction method on the intelligent robot side of any of the embodiments.

第八方面,本申请实施例还提供一种计算机程序产品,其中,所述计算机程序产品包括存储在非暂态计算机可读存储介质上的计算程序,所述计算机程序包括程序指令,当所述程序指令被计算机执行时,使所述计算机执行本申请实施例中任一的智能机器人侧的语音交互方法。In an eighth aspect, the embodiment of the present application further provides a computer program product, where the computer program product comprises a computing program stored on a non-transitory computer readable storage medium, the computer program comprising program instructions, when When the program instructions are executed by the computer, the computer is caused to execute the voice interaction method on the intelligent robot side of any of the embodiments of the present application.

第九方面,本申请实施例还提供一种服务器,包括:In a ninth aspect, the embodiment of the present application further provides a server, including:

至少一个处理器;以及,At least one processor; and,

与所述至少一个处理器通信连接的存储器;其中,a memory communicatively coupled to the at least one processor; wherein

所述存储器存储有可被所述一个处理器执行的指令,所述指令被所述至少一个处理器执行,以使所述至少一个处理器能够执行本申请实施例中任一的服务器侧的语音交互方法。The memory stores instructions executable by the one processor, the instructions being executed by the at least one processor to enable the at least one processor to perform voice on a server side of any of the embodiments of the present application Interactive method.

第十方面,本申请实施例还提供一种非暂态计算机可读存储介质,其中,所述非暂态计算机可读存储介质存储计算机指令,所述计算机指令用于使所述计算机执行本申请实施例中任一的服务器侧的语音交互方法。In a tenth aspect, the embodiment of the present application further provides a non-transitory computer readable storage medium, wherein the non-transitory computer readable storage medium stores computer instructions, where the computer instructions are used to cause the computer to execute the application. A server-side voice interaction method of any of the embodiments.

第十一方面,本申请实施例还提供一种计算机程序产品,其中,所述计算机程序产品包括存储在非暂态计算机可读存储介质上的计算程序,所述计算机程序包括程序指令,当所述程序指令被计算机执行时,使所述计算机执行本申请实施例中任一的服务器侧的语音交互方法。In an eleventh aspect, the embodiment of the present application further provides a computer program product, where the computer program product comprises a calculation program stored on a non-transitory computer readable storage medium,The computer program includes a program instruction, and when the program instruction is executed by a computer, causes the computer to execute a voice interaction method on the server side of any one of the embodiments of the present application.

本申请实施例通过识别和分析用户的语音指令,使用智能机器人为用户提供相应的服务,解决了相关技术中的陪伴机器人的功能仅限于与用户进行固定范畴内的语音对话的问题,可以方便用户的生活,提升用户的体验。The embodiment of the present application solves the problem that the function of the companion robot in the related art is limited to the voice conversation in the fixed category with the user by identifying and analyzing the voice instruction of the user and using the intelligent robot to provide the corresponding service to the user, which is convenient for the user. Life, enhance the user experience.

附图说明DRAWINGS

图1为本申请实施例一中的一种语音交互方法的流程图;1 is a flowchart of a voice interaction method in Embodiment 1 of the present application;

图2是本申请实施例二中的一种语音交互方法的流程图;2 is a flowchart of a voice interaction method in Embodiment 2 of the present application;

图3是本申请实施例三中的一种语音交互装置的结构示意图;3 is a schematic structural diagram of a voice interaction apparatus in Embodiment 3 of the present application;

图4是本申请实施例四中的一种语音交互装置的结构示意图;4 is a schematic structural diagram of a voice interaction apparatus in Embodiment 4 of the present application;

图5是本申请实施例五中的一种语音交互系统的数据流程图;5 is a data flow diagram of a voice interaction system in Embodiment 5 of the present application;

图6是本申请实施例五中的一种智能机器人的硬件结构示意图;以及6 is a schematic diagram showing the hardware structure of an intelligent robot in Embodiment 5 of the present application;

图7是本申请实施例五中的一种服务器的结构示意图。FIG. 7 is a schematic structural diagram of a server in Embodiment 5 of the present application.

具体实施方式detailed description

下面结合附图和实施例对本申请进行说明。可以理解的是,此处所描述的可选实施例仅仅用于解释本申请,而非对本申请的限定。为了便于描述,附图中仅示出了与本申请相关的部分而非全部结构。在不冲突的情况下,实施例及实施例中的特征可以相互任意组合。The present application will be described below in conjunction with the accompanying drawings and embodiments. It is to be understood that the alternative embodiments described herein are merely illustrative of the application and are not intended to be limiting. For the convenience of description, only some but not all of the structures related to the present application are shown in the drawings. The features of the embodiments and the embodiments may be arbitrarily combined with each other without conflict.

实施例一Embodiment 1

图1为本申请实施例一提供的一种语音交互方法的流程图,本实施例可适用于智能机器人与用户进行语音交互的情况,该方法可以由应用于智能机器人的语音交互装置来执行,该装置可以由硬件和/或软件来实现,语音交互方法包括:1 is a flowchart of a voice interaction method according to Embodiment 1 of the present application. This embodiment is applicable to a situation in which an intelligent robot performs voice interaction with a user, and the method may be performed by a voice interaction device applied to an intelligent robot. The device can be implemented by hardware and/or software, and the voice interaction method includes:

在S110中,将获取的语音数据发送至服务器。In S110, the acquired voice data is transmitted to the server.

其中,通过智能机器人上配备的麦克风获取用户发出的语音指令,麦克风将声音信号转换为电学信号,将该电学信号保存为语音数据,并将语音数据发送至服务器,示例的,可以通过智能机器人上配备的移动通信模块,将语音数据通过移动通信网络发送至服务器。Wherein, the voice command sent by the user is obtained through the microphone provided on the intelligent robot, the microphone converts the sound signal into an electrical signal, saves the electrical signal as voice data, and sends the voice data to the server, for example, through the intelligent robot The mobile communication module is equipped to send voice data to the server through the mobile communication network.

在S120中,接收服务器发送的反馈数据。In S120, feedback data sent by the server is received.

其中,服务器根据智能机器人发送的语音数据进行语音转换文本,对文本语义解析,确定用户的意图,并根据用户的意图确定为用户提供的服务和/或回复用户语音指令的语音内容,将相关服务的索引和/或反馈语音数据作为反馈数据发送至智能机器人,智能机器人接收该反馈数据。The server performs voice conversion text according to the voice data sent by the intelligent robot, parses the text semantics, determines the user's intention, and determines the service provided for the user according to the intention of the user and/or responds to the voice content of the user voice instruction, and the related service The index and/or feedback voice data is sent as feedback data to the intelligent robot, and the intelligent robot receives the feedback data.

在S130中,根据反馈数据,展示交互信息。In S130, interactive information is displayed based on the feedback data.

智能机器人通过解析反馈数据,为用户展示相应的交互信息。可选的,展示交互信息包括:播放相应的语音、执行相应的机器人肢体动作和/或在显示屏上显示相应的内容。示例的,反馈数据包括当前天气情况的服务索引和当前天气情况的语音数据,智能机器人在接收到反馈数据之后,根据反馈数据中的当前天气情况的服务索引在显示屏上显示天气情况的信息,并通过扬声器播放当前天气情况的语音。The intelligent robot displays the corresponding interactive information for the user by analyzing the feedback data. Optionally, displaying the interaction information includes: playing the corresponding voice, performing a corresponding robotic limb motion, and/or displaying the corresponding content on the display screen. For example, the feedback data includes a service index of the current weather condition and voice data of the current weather condition, and after receiving the feedback data, the intelligent robot displays the weather condition information on the display screen according to the service index of the current weather condition in the feedback data, And play the current weather conditions through the speaker.

本实施例的技术方案,通过智能机器人接收用户的语音指令,并使用智能机器人为用户提供相应的服务,解决了相关技术中的陪伴机器人的功能仅限于与用户进行固定范畴内的语音对话的问题,可以方便用户的生活,提升用户的体验。The technical solution of the embodiment, the smart robot receives the user's voice instruction, and uses the intelligent robot to provide the corresponding service to the user, and solves the problem that the function of the companion robot in the related art is limited to the voice dialogue in the fixed category with the user. It can facilitate the life of the user and enhance the user experience.

实施例二Embodiment 2

图2为本申请实施例二提供的一种语音交互方法的流程图,本实施例可适用于智能机器人与用户进行语音交互的情况,该方法可以由应用于服务器的语音交互装置来执行,该装置可以由硬件和/或软件来实现,语音交互方法包括:2 is a flowchart of a voice interaction method according to Embodiment 2 of the present application. This embodiment is applicable to a scenario where a smart robot performs voice interaction with a user, and the method may be performed by a voice interaction device applied to a server. The device may be implemented by hardware and/or software, and the voice interaction method includes:

在S210中,接收智能机器人发送的语音数据。In S210, voice data transmitted by the intelligent robot is received.

在S220中,对语音数据进行语音识别和语义解析,生成语义分析结果。In S220, speech recognition and semantic analysis are performed on the speech data to generate a semantic analysis result.

其中,对语音数据进行语音识别,将语音数据转换为文本,然后对文本进行语义解析,获取用户的语音指令的意思,确定用户的意图。可选的,S220包括:对语音数据进行语音识别,生成文本;对文本进行分词,并对分词进行近义词替换,生成分词替换文本;以及根据分词替换文本和预设语义库进行语义匹配,确定语义分析结果。其中,对文本进行分词后,确定各分词的词性,结合分词的词性进行近义词替换,生成分词替换文本。根据分词词性,从分词替换文本中提取主谓宾语等句子成分,然后将提取句子成分的分词替换文本与预设语义库进行语义匹配,预设语义库中预先存储了语义数据。示例的,用户发出“今天天气怎么样”的语音指令,先替换近义词:怎么样=如何,然后提取句子成分,主语=天气,谓语=如何,利用语音识别系统将语音转换成文字,得到文本,接着对文本进行分词,并确定分词词性,得到分词后的文本“今天(名词)/天气(名词)/怎么样(疑问词)”,对分词后的文本进行近义词替换,怎么样=如何,然后提取分词替换文本的主谓宾语,主语=天气,谓语=如何,最后语义分析结果为确定天气情况。Among them, speech recognition is performed on the speech data, the speech data is converted into text, and then the text is semantically parsed to obtain the meaning of the user's voice instruction, and the intention of the user is determined. Optionally, S220 includes: performing voice recognition on the voice data, generating text; segmenting the text, replacing the word segmentation with the synonyms, generating the word segmentation replacement text; and performing semantic matching according to the word segmentation text and the preset semantic library to determine semantics Analysis results. Wherein, after segmentation of the text, the part of speech of each part of the word is determined, and the part of speech is replaced with the part of speech of the participle to generate a participle replacement text. According to the segmentation part of speech, the sentence components such as subjective object are extracted from the word segmentation text, and then the word segmentation text of the extracted sentence component is semantically matched with the preset semantic library. The semantic database is pre-stored in the preset semantic library. For example, the user sends a voice command "How is the weather today?", first replace the synonym: How to =Ho, then extract the sentence components, subject = weather, predicate = how, use the speech recognition system to convert the speech into text, get the text, then segment the text, and determine the participle part of the word, get the text after the word segmentation "today (noun) / Weather (noun) / how (question word), the synonym replacement of the text after the word segmentation, how = how, and then extract the subject-spoken object of the word-replacement text, subject = weather, predicate = how, the final semantic analysis result is Determine the weather.

在S230中,根据语义分析结果确定反馈数据。In S230, feedback data is determined based on the result of the semantic analysis.

其中,在确定语义分析结果,即确定了用户的意图之后,根据用户的意图确定需要为用户提供的服务和/或回复用户的反馈语音数据。可选的,S230包括:根据语义分析结果确定反馈语音数据和/或根据语义分析结果确定相关服务的索引;以及将反馈语音数据和/或相关服务的索引,确定为反馈数据。示例的,在确定用户的语音指令的语义分析结果为确定天气情况之后,直接访问外部天气数据库,然后根据句子中的时间状语确定时间参数=今天,得到相应的天气数据,例如“今天天气晴转多云,气温24~30摄氏度”,将天气数据的文字转换为语音数据,将该语音数据作为反馈数据。Wherein, after determining the result of the semantic analysis, that is, determining the intention of the user, determining the service that needs to be provided for the user and/or replying to the feedback voice data of the user according to the intention of the user. Optionally, S230 includes: determining feedback voice data according to the semantic analysis result and/or determining an index of the related service according to the semantic analysis result; and determining an index of the feedback voice data and/or the related service as the feedback data. For example, after determining the semantic analysis result of the user's voice instruction to determine the weather condition, directly access the external weather database, and then determine the time parameter=day according to the time adverbial in the sentence, and obtain corresponding weather data, for example, “Today's weather is fine. Cloudy, temperature 24 to 30 degrees Celsius", the text of the weather data is converted into voice data, and the voice data is used as feedback data.

在S240中,将反馈数据发送至智能机器人。In S240, the feedback data is transmitted to the intelligent robot.

本实施例的技术方案,通过服务器根据接收到的智能机器人发送的语音数据,确定用户的意图,并向智能机器人反馈相应的反馈数据,解决了相关技术中的陪伴机器人的功能仅限于与用户进行固定范畴内的语音对话的问题,可以方便用户的生活,提升用户的体验。According to the technical solution of the embodiment, the server determines the intention of the user according to the received voice data sent by the intelligent robot, and feeds back the corresponding feedback data to the intelligent robot, thereby solving the function of the companion robot in the related art is limited to the user. The problem of voice dialogue in a fixed category can facilitate the user's life and enhance the user's experience.

实施例三Embodiment 3

图3为本申请实施例三提供的一种语音交互装置的结构示意图,该装置配置于智能机器人内,所述智能机器人还包括麦克风、扬声器、显示屏和通信模块。语音交互装置30包括:FIG. 3 is a schematic structural diagram of a voice interaction apparatus according to Embodiment 3 of the present application. The apparatus is configured in an intelligent robot, and the smart robot further includes a microphone, a speaker, a display screen, and a communication module. Thevoice interaction device 30 includes:

语音数据发送模块310,设置为将获取的语音数据发送至服务器;The voicedata sending module 310 is configured to send the obtained voice data to the server;

反馈数据接收模块320,设置为接收服务器发送的反馈数据;以及The feedbackdata receiving module 320 is configured to receive feedback data sent by the server;

交互信息展示模块330,设置为根据反馈数据,展示交互信息。The interactiveinformation display module 330 is configured to display the interaction information according to the feedback data.

可选的,交互信息展示模块330设置为:Optionally, the interactiveinformation display module 330 is configured to:

根据反馈数据,播放相应的语音、执行相应的机器人肢体动作和/或在显示屏上显示相应的内容。According to the feedback data, the corresponding voice is played, the corresponding robotic limb motion is performed, and/or the corresponding content is displayed on the display screen.

可选的,反馈数据包括:Optionally, the feedback data includes:

相关服务索引和/或反馈语言数据。Related service index and/or feedback language data.

本实施例的技术方案,通过智能机器人接收用户的语音指令,并使用智能机器人为用户提供相应的服务,解决了相关技术中的陪伴机器人的功能仅限于与用户进行固定范畴内的语音对话的问题,可以方便用户的生活,提升用户的体验。The technical solution of the embodiment, the smart robot receives the user's voice instruction, and uses the intelligent robot to provide the corresponding service to the user, and solves the problem that the function of the companion robot in the related art is limited to the voice dialogue in the fixed category with the user. It can facilitate the life of the user and enhance the user experience.

实施例四Embodiment 4

图4为本申请实施例四提供的一种语音交互装置的结构示意图,该装置配置于服务器,语音交互装置40包括:4 is a schematic structural diagram of a voice interaction apparatus according to Embodiment 4 of the present application. The apparatus is configured on a server, and thevoice interaction apparatus 40 includes:

语音数据接收模块410,设置为接收智能机器人发送的语音数据;The voicedata receiving module 410 is configured to receive voice data sent by the intelligent robot;

语义分析结果生成模块420,设置为对语音数据进行语音识别和语义解析,生成语义分析结果;The semantic analysisresult generating module 420 is configured to perform voice recognition and semantic analysis on the voice data to generate a semantic analysis result;

反馈数据确定模块430,设置为根据语义分析结果确定反馈数据;以及The feedbackdata determining module 430 is configured to determine the feedback data according to the semantic analysis result;

反馈数据发送模块440,设置为将反馈数据发送至智能机器人。The feedbackdata sending module 440 is configured to send the feedback data to the intelligent robot.

可选的,语义分析结果生成模块420设置为:Optionally, the semantic analysisresult generating module 420 is configured to:

对语音数据进行语音识别,生成文本;Perform speech recognition on voice data to generate text;

对文本进行分词,并对分词进行近义词替换,生成分词替换文本;以及Segmenting the text, and replacing the synonyms with the synonyms, generating the word segmentation replacement text;

根据分词替换文本和预设语义库进行语义匹配,确定语义分析结果。Semantic matching is performed according to the word segmentation text and the preset semantic library to determine the semantic analysis result.

可选的,反馈数据确定模块430设置为:Optionally, the feedbackdata determining module 430 is configured to:

根据语义分析结果确定反馈语音数据和/或根据语义分析结果确定相关服务的索引;以及Determining feedback speech data based on semantic analysis results and/or determining an index of related services based on semantic analysis results;

将反馈语音数据和/或相关服务的索引,确定为反馈数据。The index of the feedback voice data and/or related service is determined as feedback data.

本实施例的技术方案,通过服务器根据接收到的智能机器人发送的语音数据,确定用户的意图,并向智能机器人反馈相应的反馈数据,解决了相关技术中的陪伴机器人的功能仅限于与用户进行固定范畴内的语音对话的问题,可以方便用户的生活,提升用户的体验。According to the technical solution of the embodiment, the server determines the intention of the user according to the received voice data sent by the intelligent robot, and feeds back the corresponding feedback data to the intelligent robot, thereby solving the function of the companion robot in the related art is limited to the user. The problem of voice dialogue in a fixed category can facilitate the user's life and enhance the user's experience.

实施例五Embodiment 5

图5为本申请实施例五提供的一种语音交互系统的数据流程图,本实施例提供的语音交互系统包括:FIG. 5 is a data flow diagram of a voice interaction system according to Embodiment 5 of the present application. The voice interaction system provided in this embodiment includes:

智能机器人510,为实施例三所述的智能机器人。Theintelligent robot 510 is the intelligent robot described in the third embodiment.

服务器520,为实施例四所述的服务器。Theserver 520 is the server described in the fourth embodiment.

如图5所示,智能机器人通过麦克风获取语音数据,并将获取的语音数据发送至服务器。服务器接收智能机器人发送的语音数据;服务器对语音数据进行语音识别和语义解析,生成语义分析结果;服务器根据语义分析结果确定反馈数据;服务器将反馈数据发送至智能机器人。智能机器人接收服务器发送的反馈数据;智能机器人根据反馈数据,展示交互信息。As shown in FIG. 5, the intelligent robot acquires voice data through a microphone and transmits the acquired voice data to the server. The server receives the voice data sent by the intelligent robot; the number of voice pairs by the serverAccording to the speech recognition and semantic analysis, the semantic analysis result is generated; the server determines the feedback data according to the semantic analysis result; the server sends the feedback data to the intelligent robot. The intelligent robot receives the feedback data sent by the server; the intelligent robot displays the interaction information according to the feedback data.

本申请实施例通过识别和分析用户的语音指令,使用智能机器人为用户提供相应的服务,解决了相关技术中的陪伴机器人的功能仅限于与用户进行固定范畴内的语音对话的问题,可以方便用户的生活,提升用户的体验。The embodiment of the present application solves the problem that the function of the companion robot in the related art is limited to the voice conversation in the fixed category with the user by identifying and analyzing the voice instruction of the user and using the intelligent robot to provide the corresponding service to the user, which is convenient for the user. Life, enhance the user experience.

上述产品可执行本申请任意实施例所提供的方法,具备执行方法相应的功能模块和有益效果。The above product can perform the method provided by any embodiment of the present application, and has the corresponding functional modules and beneficial effects of the execution method.

本申请实施例还提供一种非暂态计算机存储介质,所述计算机存储介质存储有计算机可执行指令,该计算机可执行指令可执行上述任意实施例中的智能机器人侧的语音交互方法。The embodiment of the present application further provides a non-transitory computer storage medium, where the computer storage medium stores computer executable instructions, which can execute the voice interaction method on the intelligent robot side in any of the above embodiments.

图6是本申请实施例提供一种智能机器人的硬件结构示意图,如图6所示,该智能机器人包括:FIG. 6 is a schematic diagram of a hardware structure of an intelligent robot according to an embodiment of the present application. As shown in FIG. 6, the smart robot includes:

一个或多个处理器610以及存储器620,图6中以一个处理器610为例。One ormore processors 610 andmemory 620, oneprocessor 610 is taken as an example in FIG.

智能机器人还可以包括:输入装置630和输出装置640。The intelligent robot may further include aninput device 630 and anoutput device 640.

处理器610、存储器620、输入装置630和输出装置640可以通过总线或者其他方式连接,图6中以通过总线连接为例。Theprocessor 610, thememory 620, theinput device 630, and theoutput device 640 may be connected by a bus or other means, as exemplified by a bus connection in FIG.

存储器620作为一种非暂态计算机可读存储介质,可用于存储非暂态软件程序、非暂态计算机可执行程序以及模块,如本申请实施例中的语音交互方法对应的程序指令/模块(例如,附图3所示的语音数据发送模块310,反馈数据接收模块320和交互信息展示模块330)。处理器610通过运行存储在存储器620中的非暂态软件程序、指令以及模块,从而执行智能机器人的各种功能以及数据处理,即实现上述方法实施例智能机器人侧的语音交互方法。Thememory 620 is used as a non-transitory computer readable storage medium, and can be used for storing a non-transitory software program, a non-transitory computer executable program, and a module, such as a program instruction/module corresponding to the voice interaction method in the embodiment of the present application ( For example, the voicedata transmitting module 310, the feedbackdata receiving module 320, and the interactive information display module 330) shown in FIG. Theprocessor 610 executes various functions and data processing of the intelligent robot by running non-transitory software programs, instructions and modules stored in thememory 620, that is, implementing the voice interaction method on the intelligent robot side of the above method embodiment.

存储器620可以包括存储程序区和存储数据区,其中,存储程序区可存储操作系统、至少一个功能所需要的应用程序;存储数据区可存储根据应用程序交互的服务器的使用所创建的数据等。此外,存储器620可以包括高速随机存取存储器,还可以包括非暂态存储器,例如至少一个磁盘存储器件、闪存器件、或其他非暂态固态存储器件。在一些实施例中,存储器620可选包括相对于处理器610远程设置的存储器,这些远程存储器可以通过网络连接至应用程序交互的服务器。Thememory 620 may include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application required for at least one function; the storage data area may store data created according to use of a server in which the application interacts, and the like. Moreover,memory 620 can include high speed random access memory, and can also include non-transitory memory, such as at least one magnetic disk storage device, flash memory device, or other non-transitory solid state storage device. In some embodiments, thememory 620 can optionally include a memory remotely located relative to theprocessor 610 that can be connected to the server of the application interaction via a network.

上述网络的实例可选为互联网、企业内部网、局域网、移动通信网及其组合。Examples of the above network may be an Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.

输入装置630可接收输入的数字或字符信息,以及产生与应用程序交互的终端的用户设置以及功能控制有关的键信号输入。输出装置640可包括显示屏等显示设备。Input device 630 can receive input numeric or character information, as well as key signal inputs related to user settings and function control of the terminal that interacts with the application. Theoutput device 640 can include a display device such as a display screen.

所述一个或者多个模块存储在所述存储器620中,当被所述一个或者多个处理器610执行时,执行上述任意方法实施例中的智能机器人侧的语音交互方法。The one or more modules are stored in thememory 620, and when executed by the one ormore processors 610, perform a voice interaction method on the intelligent robot side in any of the above method embodiments.

本申请实施例还提供一种非暂态计算机存储介质,所述计算机存储介质存储有计算机可执行指令,该计算机可执行指令可执行上述任意实施例中的服务器侧的语音交互方法。The embodiment of the present application further provides a non-transitory computer storage medium, where the computer storage medium stores computer executable instructions, and the computer executable instructions can execute the server side voice interaction method in any of the foregoing embodiments.

图7是本申请实施例提供一种服务器的结构示意图,如图7所示,该服务器包括:FIG. 7 is a schematic structural diagram of a server according to an embodiment of the present application. As shown in FIG. 7, the server includes:

一个或多个处理器710以及存储器720,图7中以一个处理器710为例。One ormore processors 710 andmemory 720, oneprocessor 710 is taken as an example in FIG.

服务器还可以包括:输入装置730和输出装置740。The server may also include aninput device 730 and anoutput device 740.

处理器710、存储器720、输入装置730和输出装置740可以通过总线或者其他方式连接,图7中以通过总线连接为例。Theprocessor 710, thememory 720, theinput device 730, and theoutput device 740 may be connected by a bus or other means, as exemplified by a bus connection in FIG.

存储器720作为一种非暂态计算机可读存储介质,可用于存储非暂态软件程序、非暂态计算机可执行程序以及模块,如本申请实施例中的语音交互方法对应的程序指令/模块(例如,附图4所示的语音数据接收模块410,语义分析结果生成模块420,反馈数据确定模块430和反馈数据发送模块440)。处理器710通过运行存储在存储器720中的非暂态软件程序、指令以及模块,从而执行服务器的各种功能以及数据处理,即实现上述方法实施例服务器侧的语音交互方法。Thememory 720 is used as a non-transitory computer readable storage medium, and can be used for storing a non-transitory software program, a non-transitory computer executable program, and a module, such as a program instruction/module corresponding to the voice interaction method in the embodiment of the present application ( For example, the voicedata receiving module 410 shown in FIG. 4, the semantic analysisresult generating module 420, the feedbackdata determining module 430, and the feedback data transmitting module 440). Theprocessor 710 executes various functions and data processing of the server by running non-transitory software programs, instructions and modules stored in thememory 720, that is, implementing the voice interaction method on the server side of the above method embodiment.

存储器720可以包括存储程序区和存储数据区,其中,存储程序区可存储操作系统、至少一个功能所需要的应用程序;存储数据区可存储根据应用程序交互的智能机器人的使用所创建的数据等。此外,存储器720可以包括高速随机存取存储器,还可以包括非暂态存储器,例如至少一个磁盘存储器件、闪存器件、或其他非暂态固态存储器件。在一些实施例中,存储器720可选包括相对于处理器710远程设置的存储器,这些远程存储器可以通过网络连接至应用程序交互的智能机器人。Thememory 720 may include a storage program area and an storage data area, wherein the storage program area may store an operating system, an application required for at least one function; the storage data area may store data created by use of the intelligent robot interacting with the application, etc. . Moreover,memory 720 can include high speed random access memory, and can also include non-transitory memory, such as at least one magnetic disk storage device, flash memory device, or other non-transitory solid state storage device. In some embodiments,memory 720 can optionally include memory remotely located relative toprocessor 710 that can be connected via a network to an intelligent robot that the application interacts with.

上述网络的实例可选为互联网、企业内部网、局域网、移动通信网及其组合。Examples of the above network may be an Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.

输入装置730可接收输入的数字或字符信息,以及产生与应用程序交互的终端的用户设置以及功能控制有关的键信号输入。输出装置740可包括显示屏等显示设备。Input device 730 can receive input numeric or character information, as well as key signal inputs related to user settings and function control of the terminal that interacts with the application. Theoutput device 740 can include a display device such as a display screen.

所述一个或者多个模块存储在所述存储器720中,当被所述一个或者多个处理器710执行时,执行上述任意方法实施例中的服务器侧的语音交互方法。The one or more modules are stored in thememory 720, and when executed by the one ormore processors 710, perform a server-side voice interaction method in any of the above method embodiments.

注意,上述仅为本申请的可选实施例。本领域技术人员会理解,本申请可以为以上所述的可选实施例,对本领域技术人员来说能够进行多种变化、重新调整和替代而不会脱离本申请的保护范围。因此,虽然通过以上实施例对本申请进行了较为详细的说明,但是本申请不仅仅限于以上实施例。Note that the above is only an alternative embodiment of the present application. It will be appreciated by those skilled in the art that the present invention may be susceptible to various modifications, adaptations and substitutions without departing from the scope of the invention. Therefore, although the present application has been described in detail by the above embodiments, the present application is not limited to the above embodiments.

工业实用性Industrial applicability

本申请实施例通过采用上述技术方案,通过识别和分析用户的语音指令,使用智能机器人为用户提供相应的服务,方便用户的生活,提升用户的体验。By adopting the above technical solution, the embodiment of the present application uses an intelligent robot to provide a corresponding service for the user by identifying and analyzing the voice instruction of the user, thereby facilitating the life of the user and improving the user experience.

Claims (19)

Translated fromChinese
一种语音交互方法,应用于智能机器人,包括:A voice interaction method applied to intelligent robots, including:将获取的语音数据发送至服务器;Sending the obtained voice data to the server;接收服务器发送的反馈数据;以及Receiving feedback data sent by the server;根据所述反馈数据,展示交互信息。The interaction information is presented based on the feedback data.根据权利要求1所述的方法,其中,根据所述反馈数据,展示交互信息包括:The method of claim 1, wherein displaying the interaction information according to the feedback data comprises:根据所述反馈数据,播放相应的语音、执行相应的机器人肢体动作和/或在显示屏上显示相应的内容。Based on the feedback data, the corresponding voice is played, the corresponding robotic limb motion is performed, and/or the corresponding content is displayed on the display screen.根据权利要求1所述的方法,其中,所述反馈数据包括:The method of claim 1 wherein said feedback data comprises:相关服务索引和/或反馈语言数据。Related service index and/or feedback language data.一种语音交互方法,应用于服务器,包括:A voice interaction method applied to a server, including:接收智能机器人发送的语音数据;Receiving voice data sent by the intelligent robot;对所述语音数据进行语音识别和语义解析,生成语义分析结果;Performing speech recognition and semantic analysis on the speech data to generate a semantic analysis result;根据所述语义分析结果确定反馈数据;以及Determining feedback data based on the semantic analysis results;将所述反馈数据发送至智能机器人。The feedback data is sent to the intelligent robot.根据权利要求4所述的方法,其中,对所述语音数据进行语音识别和语义解析,生成语义分析结果包括:The method according to claim 4, wherein performing speech recognition and semantic parsing on the speech data, and generating semantic analysis results comprises:对所述语音数据进行语音识别,生成文本;Performing voice recognition on the voice data to generate text;对所述文本进行分词,并对分词进行近义词替换,生成分词替换文本;以及Segmenting the text, and replacing the synonyms with the synonyms, generating the word segmentation text;根据所述分词替换文本和预设语义库进行语义匹配,确定语义分析结果。Semantic matching is performed according to the word segmentation replacement text and the preset semantic library, and the semantic analysis result is determined.根据权利要求4所述的方法,其中,根据所述语义分析结果确定反馈数据包括:The method of claim 4, wherein determining the feedback data based on the semantic analysis result comprises:根据所述语义分析结果确定反馈语音数据和/或根据所述语义分析结果确定相关服务的索引;以及Determining feedback speech data according to the semantic analysis result and/or determining an index of the related service according to the semantic analysis result;将所述反馈语音数据和/或相关服务的索引,确定为所述反馈数据。An index of the feedback voice data and/or related service is determined as the feedback data.一种语音交互装置,配置于智能机器人,包括:A voice interaction device, configured in an intelligent robot, comprising:语音数据发送模块,设置为将获取的语音数据发送至服务器;a voice data sending module, configured to send the obtained voice data to a server;反馈数据接收模块,设置为接收服务器发送的反馈数据;以及a feedback data receiving module, configured to receive feedback data sent by the server;交互信息展示模块,设置为根据所述反馈数据,展示交互信息。The interactive information display module is configured to display the interaction information according to the feedback data.根据权利要求7所述的装置,其中,交互信息展示模块设置为:The apparatus of claim 7, wherein the interactive information presentation module is configured to:根据所述反馈数据,播放相应的语音、执行相应的机器人肢体动作和/或在显示屏上显示相应的内容。Based on the feedback data, the corresponding voice is played, the corresponding robotic limb motion is performed, and/or the corresponding content is displayed on the display screen.根据权利要求7所述的装置,其中,所述反馈数据包括:The apparatus of claim 7 wherein said feedback data comprises:相关服务索引和/或反馈语言数据。Related service index and/or feedback language data.一种语音交互装置,配置于服务器,包括:A voice interaction device, configured on the server, includes:语音数据接收模块,设置为接收智能机器人发送的语音数据;a voice data receiving module, configured to receive voice data sent by the intelligent robot;语义分析结果生成模块,设置为对所述语音数据进行语音识别和语义解析,生成语义分析结果;The semantic analysis result generating module is configured to perform voice recognition and semantic analysis on the voice data to generate a semantic analysis result;反馈数据确定模块,设置为根据所述语义分析结果确定反馈数据;以及a feedback data determining module configured to determine feedback data based on the semantic analysis result;反馈数据发送模块,设置为将所述反馈数据发送至智能机器人。A feedback data sending module is configured to send the feedback data to the intelligent robot.根据权利要求10所述的装置,其中,语义分析结果生成模块设置为:The apparatus of claim 10, wherein the semantic analysis result generation module is configured to:对所述语音数据进行语音识别,生成文本;Performing voice recognition on the voice data to generate text;对所述文本进行分词,并对分词进行近义词替换,生成分词替换文本;以及Segmenting the text, and replacing the synonyms with the synonyms, generating the word segmentation text;根据所述分词替换文本和预设语义库进行语义匹配,确定语义分析结果。Semantic matching is performed according to the word segmentation replacement text and the preset semantic library, and the semantic analysis result is determined.根据权利要求10所述的装置,其中,反馈数据确定模块设置为:The apparatus of claim 10 wherein the feedback data determination module is configured to:根据所述语义分析结果确定反馈语音数据和/或根据所述语义分析结果确定相关服务的索引;以及Determining feedback speech data according to the semantic analysis result and/or determining an index of the related service according to the semantic analysis result;将所述反馈语音数据和/或相关服务的索引,确定为所述反馈数据。An index of the feedback voice data and/or related service is determined as the feedback data.一种语音交互系统,包括权利要求7-9任一项所述的智能机器人和权利要求10-12任一项所述的服务器。A voice interactive system comprising the intelligent robot of any of claims 7-9 and the server of any of claims 10-12.一种智能机器人,包括:An intelligent robot that includes:至少一个处理器;以及,At least one processor; and,与所述至少一个处理器通信连接的存储器;其中,a memory communicatively coupled to the at least one processor; wherein所述存储器存储有可被所述一个处理器执行的指令,所述指令被所述至少一个处理器执行,以使所述至少一个处理器能够执行权利要求1-3任一项的语音交互方法。The memory stores instructions executable by the one processor, the instructions being executed by the at least one processor to enable the at least one processor to perform the voice interaction method of any of claims 1-3 .一种非暂态计算机可读存储介质,其中,所述非暂态计算机可读存储介质存储计算机指令,所述计算机指令用于使所述计算机执行权利要求1-3任一项的语音交互方法。A non-transitory computer readable storage medium, wherein the non-transitory computer readable storage medium stores computer instructions for causing the computer to perform the voice interaction method of any of claims 1-3 .一种计算机程序产品,其中,所述计算机程序产品包括存储在非暂态计算机可读存储介质上的计算程序,所述计算机程序包括程序指令,当所述程序指令被计算机执行时,使所述计算机执行权利要求1-3任一项的语音交互方法。A computer program product, wherein the computer program product comprises a non-transient state storedA computing program on a computer readable storage medium, the computer program comprising program instructions that, when executed by a computer, cause the computer to perform the voice interaction method of any of claims 1-3.一种服务器,包括:A server that includes:至少一个处理器;以及,At least one processor; and,与所述至少一个处理器通信连接的存储器;其中,a memory communicatively coupled to the at least one processor; wherein所述存储器存储有可被所述一个处理器执行的指令,所述指令被所述至少一个处理器执行,以使所述至少一个处理器能够执行权利要求4-6任一项的语音交互方法。The memory stores instructions executable by the one processor, the instructions being executed by the at least one processor to enable the at least one processor to perform the voice interaction method of any of claims 4-6 .一种非暂态计算机可读存储介质,其中,所述非暂态计算机可读存储介质存储计算机指令,所述计算机指令用于使所述计算机执行权利要求4-6任一项的语音交互方法。A non-transitory computer readable storage medium storing computer instructions for causing the computer to perform the voice interaction method of any of claims 4-6 .一种计算机程序产品,其中,所述计算机程序产品包括存储在非暂态计算机可读存储介质上的计算程序,所述计算机程序包括程序指令,当所述程序指令被计算机执行时,使所述计算机执行权利要求4-6任一项的语音交互方法。A computer program product, comprising: a computing program stored on a non-transitory computer readable storage medium, the computer program comprising program instructions, when the program instructions are executed by a computer, The computer performs the voice interaction method of any of claims 4-6.
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