US20210350472A1 - Methods of providing insurance savings based upon telematics and insurance incentives - Google Patents

Abstract

A system and method may collect telematics and/or other data, and apply the data to insurance-based applications. From the data, an insurance provider may determine accurate vehicle usage information, including information regarding who is using a vehicle and under what conditions. An insurance provider may likewise determine risk levels or a risk profile for an insured driver (or other drivers), which may be used to adjust automobile or other insurance policies. The insurance provider may also use the data collected to adjust behavior based insurance using incentives, recommendations, or other means. For customers that opt-in to the data collection program offered, the present embodiments present the opportunity to demonstrate a low or moderate risk lifestyle and the chance for insurance-related savings based upon that low or moderate risk.

Description

CROSS-REFERENCE TO RELATED APPLICATIONS
• This application is a continuation of, and claims the benefit of, U.S. patent application Ser. No. 14/798,633, entitled “Methods of Providing Insurance Savings Based Upon Telematics and Insurance Incentives” and filed Jul. 14, 2015, which claims the benefit of U.S. Provisional Application No. 62/027,021 (filed Jul. 21, 2014); U.S. Provisional Application No. 62/040,735 (filed Aug. 22, 2014); U.S. Provisional Application No. 62/145,022 (filed Apr. 9, 2015); U.S. Provisional Application No. 62/145,024 (filed Apr. 9, 2015); U.S. Provisional Application No. 62/145,027 (filed Apr. 9, 2015); U.S. Provisional Application No. 62/145,028 (filed Apr. 9, 2015); U.S. Provisional Application No. 62/145,029 (filed Apr. 9, 2015); U.S. Provisional Application No. 62/145,145 (filed Apr. 9, 2015); U.S. Provisional Application No. 62/145,228 (filed Apr. 9, 2015); U.S. Provisional Application No. 62/145,232 (filed Apr. 9, 2015); U.S. Provisional Application No. 62/145,234 (filed Apr. 9, 2015); U.S. Provisional Application No. 62/145,032 (filed Apr. 9, 2015); and U.S. Provisional Application No. 62/145,033 (filed Apr. 9, 2015). The entirety of each of the foregoing applications is incorporated by reference herein.
FIELD
• The present embodiments relate generally to telematics data and/or insurance policies. More particularly, the present embodiments relate to performing certain actions, and/or adjusting insurance policies, based upon telematics and/or other data indicative of risk or insured behavior.
BACKGROUND
• Conventional insurance techniques and policies may be subject to inaccuracies due to limited information and/or inadequate risk mitigation or prevention. For example, conventional automobile insurance policies are based upon risk estimates using the age, location, and reported driving history (e.g., reported accidents) of a an insured driver. When such a policy covers multiple drivers (e.g., family members), estimates of risks associated with each driver are used, based upon typical drivers having similar demographic characteristics. Thus, conventional automobile insurance fails to accurately account for different risk levels posed by personal risk preferences and/or driving styles, as well as different risks associated with different usage levels of insured drivers. Conventional insurance techniques may also suffer from the lack of incentivizing the preferred types of behaviors; failure to properly identify risks associated with an individual; inefficient or ineffective customer communications; inadequate or incorrect behavior-based policies; and/or other drawbacks. The present embodiments may overcome these and/or other deficiencies.
BRIEF SUMMARY
• The present embodiments disclose systems and methods that may relate to the intersection of telematics and insurance. In some embodiments, for example, telematics and/or other data may be gathered and used to determine risks associated with an insured vehicle or person. The data may be gathered from one or more sources, such as mobile devices (e.g., smart phones, smart glasses, smart watches, smart wearable devices, smart contact lenses, and/or other devices capable of wireless communication); smart vehicles; smart vehicle or smart home mounted sensors; third party sensors or sources of data (e.g., other vehicles, public transportation systems, government entities, and/or the Internet); and/or other sources of information. The data may further be collected or gathered from other vehicles (either directly or indirectly through vehicle-to-vehicle communication), infrastructure components, and/or other road side equipment. Insurance claims, policies, premiums, rates, discounts, rewards, deductibles, limits, and/or programs may then be adjusted based upon the risks determined from the telematics and/or other collected data. The determined risks may be applied to automobile insurance and/or other types of insurance. In some embodiments, the data may be received, risks determined, and/or insurance policies adjusted at a remote server.
• In accordance with the described embodiments, the disclosure herein generally addresses systems, methods, and computer-readable media for using anonymous driver data to adjust driving risk. The system, method, or media may include (1) collecting anonymous driver data associated with driving behavior of a plurality of drivers; (2) collecting insured driving behavior data associated with the driving behavior of an insured driver; (3) determining a driving risk score associated with the insured driver by comparing the anonymous driver data with the insured driving behavior data; (4) determining an adjustment to an insurance policy associated with the insured driver based upon the determined driving risk score; and/or (5) causing the adjustment to the insurance policy to be implemented.
• The anonymous driver data may indicate anonymous driver behavior associated with one or more road segments. The insured driving behavior data may be associated with the one or more road segments and/or may include telematics data generated by one or more sensors. The one or more road segments may include one or more of the following: a specific road, a specific section of a road, and/or an intersection. In some aspects, comparing the anonymous driver data with the insured driving behavior data may include comparing one or more of the following associated with the one or more road segments for anonymous drivers and the insured driver: vehicle speed, vehicle braking, vehicle acceleration, vehicle turning, vehicle position in a lane, vehicle distance from other vehicles, use of safety equipment, and/or driver alertness.
• In accordance with the described embodiments, the disclosure herein also generally addresses systems, methods, and computer-readable media for generating, adjusting, or updating an insurance policy using telematics data. The system, method, or media may include (1) collecting telematics data associated with driving behavior of an insured driver from one or more sensors; (2) determining one or more driving risk scores associated with the insured driver based upon the collected telematics data; (3) determining a risk aversion score associated with the insured driver based upon the one or more driving risk scores; (4) determining an adjustment to an insurance policy associated with the insured driver based upon the determined risk aversion score; and/or (5) causing the adjustment to the insurance policy to be implemented. In some aspects, the system, method, or media may further include transmitting information regarding the adjustment to the insurance policy to one or more insurance customers associated with the insurance policy for review and/or receiving a confirmation of the adjustment to the insurance policy from at least one of the one or more insurance customers.
• The insurance policy may be an automobile insurance policy or another type of insurance policy, such as a life insurance policy, a health insurance policy, a disability insurance policy, an accident insurance policy, a homeowners insurance policy, a renters insurance policy, and/or an excess liability insurance policy.
• Determining the one or more driving risk scores may include analyzing the collected telematics data to determine one or more of the following usage characteristics: (i) driving characteristics associated with the driving behavior of the insured driver (which may include one or more of the following: vehicle speed, vehicle braking, vehicle acceleration, vehicle turning, vehicle position in a lane, vehicle distance from other vehicles, use of safety equipment, and/or insured driver alertness), and/or (ii) driving environments associated with the driving behavior of the insured driver (which may include one or more of the following: geographic location, time of day, type of road, weather conditions, traffic conditions, construction conditions, route traveled, and/or a daily commute of the insured driver to and from a workplace). Determining the one or more driving risk scores may further include determining the one or more driving risk scores based upon the determined usage characteristics.
• Additionally, or alternatively, the one or more driving risk scores may be determined based, at least in part, upon one or more of the following: biometric data associated with the insured driver, the identity and usage of an insured vehicle by one or more drivers, a location an insured vehicle is parked, an amount of time the insured vehicle is garaged, and/or vehicle maintenance records. The identity and usage of an insured vehicle by one or more drivers may be determined based upon determined identities of one or more drivers of one or more insured vehicles and/or usage characteristics of the one or more drivers associated with the one or more insured vehicles, which may include one or more of the following: (i) an amount that each of the one or more drivers uses each of the one or more insured vehicles, (ii) driving behavior characteristics of each of the one or more drivers with respect to each of the one or more insured vehicles, and/or (iii) the vehicle environments in which each of the one or more drivers operates the one or more insured vehicles.
• In accordance with the described embodiments, the disclosure herein also generally addresses systems, methods, and computer-readable media for updating, adjusting, or generating an insurance policy associated with one or more insured vehicles based upon vehicle usage. The system, method, or media may include (1) collecting telematics data from one or more sensors associated with the one or more insured vehicles during one or more vehicle trips; (2) determining the identity of one or more drivers during each vehicle trip by analyzing the telematics data; (3) determining a summary of vehicle usage for the one or more insured vehicles over a plurality of vehicle trips; (4) determining an adjustment to the insurance policy based upon the determined summary of vehicle usage; and/or (5) causing the adjustment to the insurance policy to be implemented. In some aspects, the system, method, or media may further include transmitting information regarding the adjustment to the insurance policy to one or more insurance customers associated with the insurance policy for review and/or receiving a confirmation of the adjustment to the insurance policy from at least one of the one or more insurance customers.
• The telematics data may include sensor data regarding the identity of the driver and driving behavior during each vehicle trip. The summary of vehicle usage may include one or more of the following: (1) an amount that each of the one or more drivers uses each of the one or more insured vehicles, (2) driving behavior characteristics of each of the one or more drivers with respect to each of the one or more insured vehicles, and/or (3) the vehicle environments in which each of the one or more drivers operates the one or more insured vehicles. The vehicle environment of each vehicle trip may include the following: geographic location, time of day, type of road, weather conditions, traffic conditions, construction conditions, and/or route traveled.
• In accordance with the described embodiments, the disclosure herein also generally addresses systems, methods, and computer-readable media for providing insurance-based incentives or recommendations for vehicle insurance. The system, method, or media may include (1) collecting telematics data associated with driving behavior of an insured driver from one or more sensors; (2) analyzing the collected telematics data to determine one or more usage characteristics for the insured driver; (3) determining driving behavior summary for the insured driver based upon the determined usage characteristics; (4) determining one or more risky driving behaviors of the insured driver based upon the driving behavior summary; (5) determining one or more recommendations to the insured driver; and (6) causing the one or more recommendation to be transmitted to a computing device associated with the insured driver. The computing device may be a mobile device and/or a computer system of a vehicle associated with the insured driver.
• The one or more recommendations may include one or more actions to be taken by the insured driver in order to reduce one or more risks associated with the determined one or more risky driving behaviors. In some aspects, the system, method, or media may further include determining an estimated cost savings on a vehicle insurance policy associated with the insured driver; and/or causing the estimated cost savings to be transmitted to a computing device associated with the insured driver. The estimated cost savings may be associated with the insured driver taking the one or more recommended actions. In further aspects, the system, method, or media may further include monitoring the driving behavior of the insured driver following transmission of the one or more recommendations; determining that the insured driver has taken some or all of the one or more recommended actions based upon the monitored driving behavior; and/or causing an adjustment to be made to an insurance policy associated with the insured driver based upon the determination that the driver has taken some or all of the one or more recommended actions based upon the monitored driving behavior.
• In some aspects, the one or more usage characteristics may be determined based upon (i) driving characteristics associated with the driving behavior of the insured driver, and/or (ii) driving environments associated with the driving behavior of the insured driver. The driving characteristics may include one or more of a vehicle speed, vehicle braking, vehicle acceleration, vehicle turning, vehicle position in a lane, vehicle distance from other vehicles, use of safety equipment, and/or insured driver alertness. The driving environments may include one or more of a geographic location, time of day, type of road, weather conditions, traffic conditions, construction conditions, and/or route traveled. The driving environment may also include a daily commute of the insured driver to and from a workplace.
• Advantages will become more apparent to those skilled in the art from the following description of the preferred embodiments which have been shown and described by way of illustration. As will be realized, the present embodiments may be capable of other and different embodiments, and their details are capable of modification in various respects. Accordingly, the drawings and description are to be regarded as illustrative in nature and not as restrictive.
BRIEF DESCRIPTION OF THE DRAWINGS
• There are shown in the drawings arrangements which are presently discussed, it being understood, however, that the present embodiments are not limited to the precise arrangements and instrumentalities shown, wherein:
• FIG. 1 illustrates an exemplary computer system for implementing the methods in accordance with the disclosure herein;
• FIG. 2 illustrates an exemplary mobile device and/or smart vehicle controller;
• FIG. 3 illustrates an exemplary computer-implemented method of determining a driving or other risk score from anonymous driver data and/or anonymous driver behavior;
• FIG. 4 illustrates an exemplary computer-implemented method of applying a driving risk score to types of insurance other than auto insurance;
• FIG. 5 illustrates another exemplary computer-implemented method of applying a driving risk score to types of insurance other than auto insurance;
• FIG. 6 illustrates an exemplary computer-implemented method of providing more accurate usage-based insurance;
• FIG. 7 illustrates an exemplary computer-implemented method of providing insurance-related incentives and/or recommendations; and
• FIG. 8 illustrates an exemplary computer-implemented method of generating an individual-based insurance product.
DETAILED DESCRIPTION
• The present embodiments may relate to, inter alia, collecting data, including telematics and/or other data. The data may be analyzed by an insurance provider server or processor to provide insurance-related benefits to an insured, and/or apply the insurance-related benefits to an insurance policy or premium of the insured. The insurance-related benefits may include: (1) more accurate cause of accident and/or fault determination; (2) accurate accident or accident scene reconstructions; (3) identifying misstated or inaccurate claims, which may lower individual premiums on the whole for those within a collective group or pool of insurance customers; (4) providing risk or loss mitigation or prevention services; (5) issuing or adjusting behavior or usage-based insurance; (6) insuring people (instead of their belongings per se); (7) insurance pertinent data collection and/or communication techniques; and/or (8) theft protection, mitigation, and/or avoidance.
• The insurance-related benefits may further include other products and/or services. An insurance provider may: (9) incentivize low risk or less risky behavior for an insured; (10) provide recommendations that reduce risk and/or result in insurance savings for the insured; (11) provide intelligent vehicle routing in real-time that reduces the risk of a vehicle accident; (12) identify a level of risk or a driving behavior model for an insured based upon an analysis involving anonymous driver data; (13) apply driving behavior or a driving risk score for an insured to other types of insurance (home owners, renters, life, health, etc.); and/or provide other benefits, services, and/or products. The present embodiments may reward an insured for exhibiting risk-averse behavior in the form of lower insurance premiums or rates, or additional insurance discounts, points, and/or rewards.
I. EXEMPLARY TELEMATICS DATA SYSTEM
• FIG. 1 illustrates a block diagram of anexemplary telematics system1 on which the exemplary methods described herein may be implemented. The high-level architecture includes both hardware and software applications, as well as various data communications channels for communicating data between the various hardware and software components. Thetelematics system1 may be roughly divided into front-end components2 and back-end components4.
• The front-end components2 may obtain information regarding a vehicle8 (e.g., a car, truck, motorcycle, etc.) and/or the surrounding environment. Information regarding the surrounding environment may be obtained by one or moreother vehicles6, public transportation system components22 (e.g., a train, a bus, a trolley, a ferry, etc.), infrastructure components26 (e.g., a bridge, a stoplight, a tunnel, a rail crossing, etc.),smart homes28 havingsmart home controllers29, and/or other components communicatively connected to anetwork30. Information regarding thevehicle8 may be obtained by a mobile device10 (e.g., a smart phone, a tablet computer, a special purpose computing device, etc.) and/or a smart vehicle controller14 (e.g., an on-board computer, a vehicle diagnostic system, a vehicle control system or sub-system, etc.), which may be communicatively connected to each other and/or thenetwork30.
• In some embodiments, telematics data may be generated by and/or received fromsensors20 associated with thevehicle8. Such telematics data from thesensors20 may be received by themobile device10 and/or thesmart vehicle controller14, in some embodiments. Other, external sensors24 (e.g., sensors associated with one or moreother vehicles6, publictransportation system components22,infrastructure components26, and/or smart homes28) may provide further data regarding thevehicle8 and/or its environment, in some embodiments. For example, theexternal sensors24 may obtain information pertaining to other transportation components or systems within the environment of thevehicle8, and/or information pertaining to other aspect so of that environment. Thesensors20 and theexternal sensors24 are described further below, according to some embodiments.
• In some embodiments, themobile device10 and/or thesmart vehicle controller14 may process the sensor data fromsensors20, and/or other of the front-end components2 may process the sensor data fromexternal sensors24. The processed data (and/or information derived therefrom) may then be communicated to the back-end components4 via thenetwork30. In other embodiments, the front-end components2 may communicate the raw sensor data fromsensors20 and/orexternal sensors24, and/or other telematics data, to the back-end components4 for processing. In thin-client embodiments, for example, themobile device10 and/or thesmart vehicle controller14 may act as a pass-through communication node for communication with the back-end components4, with minimal or no processing performed by themobile device10 and/or thesmart vehicle controller14. In other embodiments, themobile device10 and/or thesmart vehicle controller14 may perform substantial processing of received sensor, telematics, or other data. Summary information, processed data, and/or unprocessed data may be communicated to the back-end components4 via thenetwork30.
• Themobile device10 may be a general-use personal computer, cellular phone, smart phone, tablet computer, or a dedicated vehicle use monitoring device. In some embodiments, themobile device10 may include a wearable device such as a smart watch, smart glasses, wearable smart technology, or a pager. Although only onemobile device10 is illustrated, it should be understood that a plurality of mobile devices may be used in some embodiments. Thesmart vehicle controller14 may be a general-use on-board computer capable of performing many functions relating to vehicle operation, an on-board computer system or sub-system, or a dedicated computer for monitoring vehicle operation and/or generating telematics data. Further, thesmart vehicle controller14 may be installed by the manufacturer of thevehicle8 or as an aftermarket modification or addition to thevehicle8. Either or both of themobile device10 and thesmart vehicle controller14 may communicate with thenetwork30 overlink12 andlink18, respectively. Additionally, themobile device10 andsmart vehicle controller14 may communicate with one another directly overlink16. In some embodiments, themobile device10 and/or thesmart vehicle controller14 may communicate with other of the front-end components2, such as thevehicles6, publictransit system components22,infrastructure components26, and/orsmart homes28, either directly or indirectly (e.g., via the network30).
• The one ormore sensors20 referenced above may be removably or fixedly disposed within (and/or on the exterior of) thevehicle8, within themobile device10, and/or within thesmart vehicle controller14, for example. Thesensors20 may include any one or more of various different sensor types, such as an ignition sensor, an odometer, a system clock, a speedometer, a tachometer, an accelerometer, a gyroscope, a compass, a geolocation unit (e.g., a GPS unit), a camera and/or video camera, a distance sensor (e.g., radar, LIDAR, etc.), and/or any other sensor or component capable of generating or receiving data regarding thevehicle8 and/or the environment in which thevehicle8 is located.
• Some of the sensors20 (e.g., radar, LIDAR, ultrasonic, infrared, or camera units) may actively or passively scan the vehicle environment for objects (e.g., other vehicles, buildings, pedestrians, etc.), traffic control elements (e.g., lane markings, signs, signals, etc.), external conditions (e.g., weather conditions, traffic conditions, road conditions, etc.), and/or other physical characteristics of the environment. Other sensors of sensors20 (e.g., GPS, accelerometer, or tachometer units) may provide operational and/or other data for determining the location and/or movement of thevehicle8. Still other sensors ofsensors20 may be directed to the interior or passenger compartment of thevehicle8, such as cameras, microphones, pressure sensors, thermometers, or similar sensors to monitor the vehicle operator and/or passengers within thevehicle8.
• Theexternal sensors24 may be disposed on or within other devices or components within the vehicle's environment (e.g.,other vehicles6,infrastructure components26, etc.), and may include any of the types of sensors listed above. For example, theexternal sensors24 may include sensors that are the same as or similar tosensors20, but disposed on or within some of thevehicles6 rather than thevehicle8.
• To send and receive information, each of thesensors20 and/orexternal sensors24 may include a transmitter and/or a receiver designed to operate according to predetermined specifications, such as the dedicated short-range communication (DSRC) channel, wireless telephony, Wi-Fi, or other existing or later-developed communications protocols. As used herein, the terms “sensor” or “sensors” may refer to thesensors20 and/orexternal sensors24.
• Theother vehicles6, publictransportation system components22,infrastructure components26, and/orsmart homes28 may be referred to herein as “external” data sources. Theother vehicles6 may include any other vehicles, including smart vehicles, vehicles with telematics-capable mobile devices, autonomous vehicles, and/or other vehicles communicatively connected to thenetwork30 vialinks32.
• The publictransportation system components22 may include bus, train, ferry, ship, airline, and/or other public transportation system components. Such components may include vehicles, tracks, switches, access points (e.g., turnstiles, entry gates, ticket counters, etc.), and/or payment locations (e.g., ticket windows, fare card vending machines, electronic payment devices operated by conductors or passengers, etc.), for example. The publictransportation system components22 may further be communicatively connected to thenetwork30 via alink34, in some embodiments.
• Theinfrastructure components26 may include smart infrastructure or devices (e.g., sensors, transmitters, etc.) disposed within or communicatively connected to transportation or other infrastructure, such as roads, bridges, viaducts, terminals, stations, fueling stations, traffic control devices (e.g., traffic lights, toll booths, entry ramp traffic regulators, crossing gates, speed radar, cameras, etc.), bicycle docks, footpaths, or other infrastructure system components. In some embodiments, theinfrastructure components26 may be communicatively connected to thenetwork30 via a link (not shown inFIG. 1).
• Thesmart homes28 may include dwellings or other buildings that generate or collect data regarding their condition, occupancy, proximity to amobile device10 orvehicle8, and/or other information. Thesmart homes28 may includesmart home controllers29 that monitor the local environment of the smart home, which may include sensors (e.g., smoke detectors, radon detectors, door sensors, window sensors, motion sensors, cameras, etc.). In some embodiments, thesmart home controller29 may include or be communicatively connected to a security system controller for monitoring access and activity within the environment. Thesmart home28 may further be communicatively connected to thenetwork30 via alink36, in some embodiments.
• The external data sources may collect data regarding thevehicle8, a vehicle operator, a user of an insurance program, and/or an insured of an insurance policy. Additionally, or alternatively, theother vehicles6, the publictransportation system components22, theinfrastructure components26, and/or thesmart homes28 may collect such data, and provide that data to themobile device10 and/or thesmart vehicle controller14 via links not shown inFIG. 1.
• In some embodiments, the front-end components2 communicate with the back-end components4 via thenetwork30. Thenetwork30 may include a proprietary network, a secure public internet, a virtual private network and/or one or more other types of networks, such as dedicated access lines, plain ordinary telephone lines, satellite links, cellular data networks, or combinations thereof. In embodiments where thenetwork30 comprises the Internet, data communications may take place over thenetwork30 via an Internet communication protocol.
• The back-end components4 may use aremote server40 to receive data from the front-end components2, determine characteristics of vehicle use, determine risk levels, modify insurance policies, and/or perform other processing functions in accordance with any of the methods described herein. In some embodiments, theserver40 may be associated with an insurance provider, either directly or indirectly. Theserver40 may include one or more computer processors adapted and configured to execute various software applications and components of thetelematics system1.
• Theserver40 may further include adatabase46, which may be adapted to store data related to the operation of thevehicle8 and/or other information. As used herein, the term “database” may refer to a single database or other structured data storage, or to a collection of two or more different databases or structured data storage components. Additionally, theserver40 may be communicatively coupled via thenetwork30 to one or more data sources, which may include anaccident database42 and/or athird party database44. Theaccident database42 and/orthird party database44 may be communicatively connected to the network via acommunication link38. Theaccident database42 and/or thethird party database44 may be operated or maintained by third parties, such as commercial vendors, governmental entities, industry associations, nonprofit organizations, or others.
• The data stored in thedatabase46 might include, for example, dates and times of vehicle use, duration of vehicle use, speed of thevehicle8, RPM or other tachometer readings of thevehicle8, lateral and longitudinal acceleration of thevehicle8, incidents or near-collisions of thevehicle8, communications between thevehicle8 and external sources (e.g.,other vehicles6, publictransportation system components22,infrastructure components26,smart homes28, and/or external information sources communicating through the network30), environmental conditions of vehicle operation (e.g., weather, traffic, road condition, etc.), errors or failures of vehicle features, and/or other data relating to use of thevehicle8 and/or the vehicle operator. Prior to storage in thedatabase46, some of the data may have been uploaded to theserver40 via thenetwork30 from themobile device10 and/or thesmart vehicle controller14. Additionally, or alternatively, some of the data may have been obtained from additional or external data sources via thenetwork30. Additionally, or alternatively, some of the data may have been generated by theserver40. Theserver40 may store data in thedatabase46 and/or may access data stored in thedatabase46 when executing various functions and tasks associated with the methods described herein.
• Theserver40 may include acontroller55 that is operatively connected to thedatabase46 via alink56. It should be noted that, while not shown inFIG. 1, one or more additional databases may be linked to thecontroller55 in a known manner. For example, separate databases may be used for sensor data, vehicle insurance policy information, and vehicle use information. Thecontroller55 may include aprogram memory60, a processor62 (which may be called a microcontroller or a microprocessor), a random-access memory (RAM)64, and an input/output (I/O)circuit66, all of which may be interconnected via an address/data bus65. It should be appreciated that although only onemicroprocessor62 is shown, thecontroller55 may includemultiple microprocessors62. Similarly, the memory of thecontroller55 may includemultiple RAMs64 andmultiple program memories60. Although the I/O circuit66 is shown as a single block, it should be appreciated that the I/O circuit66 may include a number of different types of I/O circuits. TheRAM64 andprogram memories60 may be implemented as semiconductor memories, magnetically readable memories, or optically readable memories, for example. Thecontroller55 may also be operatively connected to thenetwork30 via alink35.
• Theserver40 may further include a number of software applications stored in aprogram memory60. The various software applications on theserver40 may include specific programs, routines, or scripts for performing processing functions associated with the methods described herein. Additionally, or alternatively, the various software application on theserver40 may include general-purpose software applications for data processing, database management, data analysis, network communication, web server operation, or other functions described herein or typically performed by a server. The various software applications may be executed on the same computer processor or on different computer processors. Additionally, or alternatively, the software applications may interact with various hardware modules that may be installed within or connected to theserver40. Such modules may implement part of all of the various exemplary methods discussed herein or other related embodiments.
• In some embodiments, theserver40 may be a remote server associated with or operated by or on behalf of an insurance provider. Theserver40 may be configured to receive, collect, and/or analyze telematics and/or other data in accordance with any of the methods described herein. Theserver40 may be configured for one-way or two-way wired or wireless communication via thenetwork30 with a number of telematics and/or other data sources, including theaccident database42, thethird party database44, thedatabase46 and/or the front-end components2. For example, theserver40 may be in wireless communication withmobile device10; insuredsmart vehicles8; smart vehicles ofother motorists6;smart homes28; present orpast accident database42;third party database44 operated by one or more government entities and/or others; publictransportation system components22 and/or databases associated therewith;smart infrastructure components26; and/or the Internet. Theserver40 may be in wired or wireless communications with other sources of data, including those discussed elsewhere herein.
• Although thetelematics system1 is shown inFIG. 1 to include onevehicle8, onemobile device10, onesmart vehicle controller14, oneother vehicle6, one publictransportation system component22, oneinfrastructure component26, onesmart home28, and oneserver40, it should be understood that different numbers of each may be utilized. For example, thesystem1 may include a plurality ofservers40 and hundreds or thousands ofmobile devices10 and/orsmart vehicle controllers14, all of which may be interconnected via thenetwork30. Furthermore, the database storage or processing performed by theserver40 may be distributed among a plurality of servers in an arrangement known as “cloud computing.” This configuration may provide various advantages, such as enabling near real-time uploads and downloads of information as well as periodic uploads and downloads of information. This may in turn support a thin-client embodiment of themobile device10 orsmart vehicle controller14 discussed herein.
• FIG. 2 illustrates a block diagram of an exemplarymobile device10 and/orsmart vehicle controller14. Themobile device10 and/orsmart vehicle controller14 may include aprocessor72,display74,sensor76,memory78,power supply80, wirelessradio frequency transceiver82,clock84, microphone and/orspeaker86, and/or camera orvideo camera88. In other embodiments, the mobile device and/or smart vehicle controller may include additional, fewer, and/or alternate components.
• Thesensor76 may be able to record audio or visual information. IfFIG. 2 corresponds to themobile device10, for example, thesensor76 may be a camera integrated within themobile device10. Thesensor76 may alternatively be configured to sense speed, acceleration, directional, fluid, water, moisture, temperature, fire, smoke, wind, rain, snow, hail, motion, and/or other type of condition or parameter, and/or may include a gyro, compass, accelerometer, or any other type of sensor described herein (e.g., any of thesensors20 described above in connection withFIG. 1). Generally, thesensor76 may be any type of sensor that is currently existing or hereafter developed and is capable of providing information regarding thevehicle8, the environment of thevehicle8, and/or a person.
• Thememory78 may include software applications that control themobile device10 and/orsmart vehicle controller14, and/or control thedisplay74 configured for accepting user input. Thememory78 may include instructions for controlling or directing the operation of vehicle equipment that may prevent, detect, and/or mitigate vehicle damage. Thememory78 may further include instructions for controlling a wireless or wired network of a smart vehicle, and/or interacting withmobile device10 and remote server40 (e.g., via the network30).
• Thepower supply80 may be a battery or dedicated energy generator that powers themobile device10 and/orsmart vehicle controller14. Thepower supply80 may harvest energy from the vehicle environment and be partially or completely energy self-sufficient, for example.
• Thetransceiver82 may be configured for wireless communication withsensors20 located about thevehicle8,other vehicles6, other mobile devices similar tomobile device10, and/or other smart vehicle controllers similar tosmart vehicle controller14. Additionally, or alternatively, thetransceiver82 may be configured for wireless communication with theserver40, which may be remotely located at an insurance provider location.
• Theclock84 may be used to time-stamp the date and time that information is gathered or sensed by various sensors. For example, theclock84 may record the time and date that photographs are taken by thecamera88, video is captured by thecamera88, and/or other data is received by themobile device10 and/orsmart vehicle controller14.
• The microphone andspeaker86 may be configured for recognizing voice or audio input and/or commands. Theclock84 may record the time and date that various sounds are collected by the microphone andspeaker86, such as sounds of windows breaking, air bags deploying, tires skidding, conversations or voices of passengers, music within thevehicle8, rain or wind noise, and/or other sound heard within or outside of thevehicle8.
• The present embodiments may be implemented without changes or extensions to existing communications standards. Thesmart vehicle controller14 may also include a relay, node, access point, Wi-Fi AP (Access Point), local node, pico-node, relay node, and/or themobile device10 may be capable of RF (Radio Frequency) communication, for example. Themobile device10 and/orsmart vehicle controller14 may include Wi-Fi, Bluetooth, GSM (Global System for Mobile communications), LTE (Long Term Evolution), CDMA (Code Division Multiple Access), UMTS (Universal Mobile Telecommunications System), and/or other types of components and functionality.
II. TELEMATICS DATA
• Telematics data, as used herein, may include telematics data, and/or other types of data that have not been conventionally viewed as “telematics data.” The telematics data may be generated by, and/or collected or received from, various sources. For example, the data may include, indicate, and/or relate to vehicle (and/or mobile device) speed; acceleration; braking; deceleration; turning; time; GPS (Global Positioning System) or GPS-derived location, speed, acceleration, or braking information; vehicle and/or vehicle equipment operation; external conditions (e.g., road, weather, traffic, and/or construction conditions); other vehicles or drivers in the vicinity of an accident; vehicle-to-vehicle (V2V) communications; vehicle-to-infrastructure communications; and/or image and/or audio information of the vehicle and/or insured driver before, during, and/or after an accident. The data may include other types of data, including those discussed elsewhere herein. The data may be collected via wired or wireless communication.
• The data may be generated by mobile devices (smart phones, cell phones, lap tops, tablets, phablets, PDAs (Personal Digital Assistants), computers, smart watches, pagers, hand-held mobile or portable computing devices, smart glasses, smart electronic devices, wearable devices, smart contact lenses, and/or other computing devices); smart vehicles; dash or vehicle mounted systems or original telematics devices; public transportation systems; smart street signs or traffic lights; smart infrastructure, roads, or highway systems (including smart intersections, exit ramps, and/or toll booths); smart trains, buses, or planes (including those equipped with Wi-Fi or hotspot functionality); smart train or bus stations; internet sites; aerial, drone, or satellite images; third party systems or data; nodes, relays, and/or other devices capable of wireless RF (Radio Frequency) communications; and/or other devices or systems that capture image, audio, or other data and/or are configured for wired or wireless communication.
• In some embodiments, the data collected may also derive from police or fire departments, hospitals, and/or emergency responder communications; police reports; municipality information; automated Freedom of Information Act requests; and/or other data collected from government agencies and officials. The data from different sources or feeds may be aggregated.
• The data generated may be transmitted, via wired or wireless communication, to a remote server, such as a remote server and/or other processor(s) associated with an insurance provider. The remote server and/or associated processors may build a database of the telematics and/or other data, and/or otherwise store the data collected.
• The remote server and/or associated processors may analyze the data collected and then perform certain actions and/or issue tailored communications based upon the data, including the insurance-related actions or communications discussed elsewhere herein. The automatic gathering and collecting of data from several sources by the insurance provider, such as via wired or wireless communication, may lead to expedited insurance-related activity, including the automatic identification of insured events, and/or the automatic or semi-automatic processing or adjusting of insurance claims.
• In one embodiment, telematics data may be collected by a mobile device (e.g., smart phone) application. An application that collects telematics data may ask an insured for permission to collect and send data about driver behavior and/or vehicle usage to a remote server associated with an insurance provider. In return, the insurance provider may provide incentives to the insured, such as lower premiums or rates, or discounts. The application for the mobile device may be downloadable off of the internet.
• In some embodiments, the telematics and/or other data generated, collected, determined, received, transmitted, analyzed, or otherwise utilized may relate to biometrics. For example, biometrics data may be used by an insurance provider to push wireless communications to a driver or an insured related to health and/or driving warnings or recommendations. In one aspect, a wearable electronics device may monitor various physical conditions of a driver to determine the physical, mental, and/or emotional condition of the driver, which may facilitate identification of a driver that may have a high risk of accident. Wearable electronics devices may monitor, for example, blood pressure or heart rate. Such data may be remotely gathered by an insurance providerremote server40 for insurance-related purposes, such as for automatically generating wireless communications to the insured and/or policy and premium adjustments.
• In some embodiments, the telematics and/or other data may indicate a health status of a driver. If biometrics data indicates that an insured is having a heart attack, for example, a recommendation or warning to stop driving and/or go to a hospital may be issued to the insured via themobile device10 or other means, and/or the insurance provider (ormobile device10 or smart vehicle controller14) may issue a request for immediate medical assistance.
• The biometrics data may indicate the health or status of an insured immediately after an accident has occurred. The biometrics data may be automatically analyzed by theremote server40 to determine that an ambulance should be sent to the scene of an accident. In the unfortunate situation that a death and/or a cause of death (e.g, severe auto accident) is indicated (from the telematics or other data, or from emergency responder wireless communication), an insurance provider may remotely receive that information at aremote server40, and/or automatically begin processing a life insurance policy claim for the insured.
III. RISK-AVERSE BEHAVIOR-BASED INSURANCE
• The telematics and/or other data gathered may be analyzed for risk-averse or low risk behavior. The behavior may be used to identify low risk driving, living, and/or activities. An insurance provider may analyze actual accident information over a period of time, and/or build or train a data model of low risk behavior and/or characteristics. Comparing behavior or other data of individual insurance customers with the data model may identify low risk individuals.
• A. Identifying Driving Behavior from Data Analysis
• The telematics and/or other data gathered by an insurance provider remote server (such as server40) may indicate excellent or good driving behavior. The data may lead to generating a best estimate of driving behavior for an insured. Such information may then be used by the insurance provider to adjust a risk score for the insured and/or associated insurance premiums or rates, and/or discounts, points, or rewards.
• The telematics and/or other data may indicate the insured's behavior with respect to vehicle operations, such as the following: braking; speed; acceleration; deceleration; turning; average distance to the next vehicle—whether ahead, behind, or adjacent (i.e., traveling along side in the same direction of traffic); usage of vehicle technology (such as accident avoidance technology); usage of turn signals; usage of wireless communications fromremote servers40 or other vehicles6 (i.e., vehicle-to-vehicle communication); and/or other driving characteristics. The data may also indicate whether an insured usually drives alone or in a car pool; the typical roads taken during a commute to and from work; time of day information; and/or other insured tendencies, including those discussed elsewhere herein.
• The present embodiments may be configured to distinguish between good and bad driving behavior in order to not penalize good driving behavior. For example, the telematics and/or other data may involve both braking data and visual information, such as video from a dash camera. A hard braking event indicated from braking or speed information associated with vehicle deceleration may be verified as not being the fault of the driver, but rather indicative of responsible driving. Video from a dash camera may reveal that the hard braking event was caused by another vehicle, pedestrian, or child unexpectedly moving or jumping in front of the vehicle's path, and/or a traffic signal rapidly changing color. Alternatively, the video may indicate that the driver was following the vehicle ahead too closely. Also, an indicated sleeping event associated with gripping a steering wheel too tightly may be cancelled (or verified) by analyzing video or other telematics data showing driver alertness.
• 1. Individual Profile
• A driving behavior profile for an insured may be developed based upon the telematics and/or other data. The data collected may indicate the speed at which an insured typically drives; the location(s) where the insured typically drives; the type of vehicle(s) that the insured typically drives; the type of roads or routes that the insured usually takes; the weather conditions that the insured will normally drive in; the time of day that the insured usually drives or drives the most at; the distance at which the insured typically trails other vehicles; whether the insured drives a large percentage of time adjacent to other vehicles traveling in the same direction (such as on a four-lane highway); whether the insured typically drives too slow or too fast in relation to the posted speed limit; and/or other driving characteristics of the insured.
• The telematics and/or other data may reveal location information, i.e., where the insured drives. The risk for open road or highway driving may be less than the risk associated with downtown or city driving. Highway driving may indicate that a driver is not driving through a large amount of intersections, and/or typically driving greater distances from other vehicles on the road (i.e., less bumper-to-bumper driving). Driving over a certain speed, such as 45 mph, may also indicate that a driver or insured normally drives on the highway, and thus may have a lower risk of accident.
• The data may include time and/or time of day information. The data may include a percentage of time that the vehicle spends on highways (which may be associated with a relatively low risk), and/or a percentage of time that the vehicle spends in parking lots (which may be associated with a relatively high risk). The data may also be used to determine normal traffic conditions associated with an insured, and/or the percentage of time that an insured vehicle is not being driven and/or parked in a public place (such as on the street), but rather is stored or housed inside and/or in a secure location (such as in the garage of the owner). Storing a vehicle inside may prevent theft and/or damage from the environment, such as wind or hail damage.
• The telematics and/or other data may include the number of miles that an insured typically drives. More miles driven may indicate more risk, depending upon type of road traveled. The data may also indicate the type, make, or model of a vehicle that is driven by the insured. Certain vehicle types, makes, or models may have superior safety, equipment, or other vehicle ratings.
• The data may facilitate driver mood detection in real-time or building an average mood profile for the insured. The mood of a driver or insured may impact driving behavior. Soft or light music may indicate that the driver or insured is relaxed and calm while driving. Conversely, loud music may indicate that the driver or insured is in an aggressive mood. A mobile device or smart vehicle application may detect the songs or type of music usually played on the vehicle sound system or radio, and/or loudness thereof.
• 2. Family Members
• The telematics and/or other data gathered may be associated with a family that has multiple drivers driving a specific vehicle, such as parents and teenagers. The vehicle and/or mobile devices may be able to capture video, images, and/or audio information associated with, and/or of, the driver while driving an insured vehicle. The identification of the specific driver may be made by analysis of the video or images (e.g., via facial recognition software) and/or of audio data (e.g., via voice recognition software). Additionally or alternatively, the data collected from various sources may facilitate driver identification from fingerprints, a recognition of the driver's grip upon a smart steering wheel, and/or the driver's weight (such as from seat pressure sensors).
• The telematics and/or other data may alert parents and/or police of risky driving behavior. Young or elderly drivers may exhibit high risk driving behavior, and that may be communicated to the parents, adult children, and/or the insured. On the other hand, telematics data may confirm that a young or elderly driver typically exhibits lower risk driving behavior as compared to those of the same age group. An insured or parent may submit, to an insurance provider, a telematics profile for their teenage driver to demonstrate low risk behavior, and thus obtain associated insurance savings.
• Certain telematics devices may require data adjustments based upon movement of the data collection device (e.g.,mobile device10,smart vehicle controller14, etc.) within the vehicle during data collection. If an insured moves amobile device10 during vehicle movement, for example, the data collected may need to be adjusted for a telematics algorithm to use and/or analyze the data. An insurance rating may be based upon the number of times that a mobile device10 (collecting telematics data) was used, or moved, during driving.
• Over or under reporting of vehicle usage by family members may impact risk and rates. For instance, undisclosed drivers may impact risk, such as teenagers driving a higher rated vehicle. The telematics and/or other data may determine which driver is actually driving an insured vehicle and/or how much. The data may also reveal over and/or under reporting of teenage and/or high-risk driver usage of, or miles driving, insured vehicles. Insurance rates may be adjusted to reflect actual, or a more accurate estimate of, vehicle usage by teenage and/or high-risk drivers determined from analysis of the telematics and/or other data. Alternatively, over reporting of teenage and/or high-risk driver usage by risk-averse customers may be similarly determined from analysis of the telematics and/or other data. Thus, telematics and/or other data may be analyzed as discussed herein to provide a technical solution to improve the accuracy of data regarding vehicle usage and/or risks associated therewith.
• 3. Road Conditions
• The telematics and/or other data may reveal the amount of traffic lights and/or intersections that the vehicle and/or insured typically travels through on a daily, weekly, monthly, or other basis. Certain commuters may have mostly highway driving, with minimum stopping along the route from home to work. Such conditions may be associated with lower risk levels because fewer changes to the vehicle's operation need to be safely executed by the driver. Conversely, other commuters may have mainly congested or city driving, with frequent red lights or stop signs at which they must stop on the way to and from work, which may be associated with higher risk levels.
• The data may reveal the percentage of time that the vehicle is driven in parking lots or ramps. Parking lot or ramp driving may be associated with a higher than normal risk of collision.
• B. Applying Driver Behavior to Other Types of Insurance
• The driving behavior may indicate an amount and/or type of risk behavior that the insured usually avoids, or alternatively, engages in. A risk behavior or driving score may be associated with, and/or otherwise attributed to, the insured. Low risk and/or risk-averse driving behavior may be applied to other types of insurance other than auto insurance to provide savings to the insured on premiums or rates associated with the other types of insurance.
• An analysis of how well one drives a vehicle (i.e., how responsible a driver the insured is) may be indicative of how responsible and/or risk-averse a home owner the insured is. Also, maintenance records of the vehicle may be gathered. The maintenance records, like the driving behavior, may be indicative of how well an insured takes care of, maintains, and/or fixes their vehicle. This data, in turn, may be reflective of how well that same insured is likely to take care of and maintain their home. A risk factor may be determined from the vehicle or driving data that is subsequently applied to home owner insurance (as well as renters, life, or health insurance) premiums or rates, and/or discounts or rewards.
• C. Recommendations & Incentives
• An insurance provider may request that an insured permits the insurance provider to collect telematics and/or other data regarding certain behaviors of the insured. The insurance provider may ask the insured to opt into insurance programs that provide insurance related benefits to the insured that reflect low risk and/or risk-averse behavior of the insured and/or family members. From the data collected, the insurance provider may provide specific recommendations and/or incentivize insurance customer (and/or family) behavior. The behavior that is encouraged may benefit both the insured and insurance provider, and/or may reduce the risk associated with the insured and/or family members.
• An application on a mobile device10 (or smart vehicle controller14) associated with an insured and/or a family member may display an up-to-date driving score for the insured. As the driving score for the insured and/or family member changes, the mobile device may show an amount of a discount and/or a reduced premium that the insured and/or family member has earned, and/or is entitled to receive from the insurance provider based upon lower risk and/or more risk-averse driving behavior.
• The insurance provider may indicate that the insured and/or another family member is driving over the speed limit or tailgating too frequently. If the insured and/or other family member drives slower and/or more responsibly, the insurance provider may provide a discount and/or reduced premium on their auto insurance policy and/or other insurance policies.
• The insurance provider may provide other insurance-related recommendations and/or incentives unrelated to driving. The insurance provider may monitor workout or fitness center habits of the insured and/or family members with their permission, and/or once they decide to opt into an insurance rewards or points program. For example, a personal activity monitor (e.g., a pedometer) may be used to determine exercise and/or fitness levels for an individual. The insurance provider may provide a discount or reduced premiums on health or life insurance if the insured and/or family members go to the gym and workout more often, and/or exercise a set amount times within a given period, such as a month or year.
• Also with the insured's permission, eating habits may be determined from foodography and/or photographs of food or restaurants that the insured shares on social media or the internet. Additionally, or alternatively, the insured's location may be used to determine likely eating habits (e.g., by identifying the insured is located within a restaurant that may be associated with healthy or unhealthy food). If the insured (and/or a family member) is typically eating fast or unhealthy food, the insurance provider may provide a discount on a health or life insurance policy if the insured (and/or family member) agrees to eat healthier food. Also, if it is detected that the insured (and/or family member) is engaging in risky behavior, such as smoking cigarettes, the insurance provider may provide a discount on health or life insurance if the insured (and/or family member) reduces the frequency of that behavior. Again, location information from amobile device10 may be used to determine such behavior. For example, frequent five-minute trips to stand outside may be taken as an indication of smoking.
IV. INTELLIGENT ROUTING
• The present embodiments may facilitate generating intelligent routing recommendations and transmitting those to an insured via themobile device10 and/orsmart vehicle controller14. The intelligent routing may be based upon vehicle location, route, and/or destination information. The intelligent routing may also be based upon historical data and/or real-time data. The historical and/or real-time data may relate to past or current accidents, weather, traffic, traffic patterns, road conditions, and/or road construction. The intelligent routing functionality, and/or usage (or percentage of usage) thereof, may be used to adjust insurance premiums or rates, and/or discounts.
• The intelligent routing may provide directions and/or route guidance to a driver or insured based upon traffic patterns and/or actual accident data. The intelligent routing may also take into consideration current weather, construction, traffic, and/or other current conditions.
• The intelligent routing may provide real-time warnings or updates to drivers or insurance customers. The intelligent routing may lead to collision or accident avoidance; more efficient or quicker trips; driving through less traffic or construction; better gas mileage; and/or other benefits.
• For instance, short-term or minor road construction projects that may occur with little or no notice may be promptly detected by an insured or the insured'ssmart vehicle controller14. The GPS location of the minor road construction project (that may be temporarily shutting down a main traffic route or otherwise slowing down traffic) may be sent from thesmart vehicle controller14 of the insured to the insurance providerremote server40. Theremote server40 may then estimate routes to divert traffic around the construction project and notify other insurance customers in the area of an alternate recommended route, such as via wireless communication to theirmobile devices10 and/orsmart vehicle controllers14.
• The telematics and/or other data may be used to generate messages or alerts transmitted to amobile device10 orsmart vehicle controller14. A message may indicate that the driver is entering a danger zone associated with an above average risk. For instance, the area may have a lot of ongoing construction, and/or be associated with a higher than average number of accidents. A message may further indicate a recommendation, such as one or more alternate routes.
• In one embodiment, the intelligent routing may utilize vehicle-to-vehicle (V2V) communication. The V2V communication may reveal that theother vehicles6 ahead of aninsured vehicle8 are all braking, indicating an accident ahead. The V2V communication data may be sent directly from onevehicle6 to aninsured vehicle8, or alternatively, from onevehicle8 to a remote telematics or aninsurance provider server40 via thenetwork30. Theremote server40 may then send a message or warning to the insured or insured vehicle to slow down, or even exit a highway and take an alternate route. Access to theremote server40 may be granted via a subscription service or as a customer service provided by the insurance provider. In some embodiments, messages may be determined in part based upon preferences or options selected or set by the insured.
• V2V communication may include sending a message to asmart vehicle controller14 ormobile device10 directing thesmart vehicle controller14 ormobile device10 to automatically start recording and/or transmitting telematics data. For instance, V2V communication may indicate that an accident has occurred or is likely to happen. In such situations, automatically recording telematics and/or other data may facilitate accident reconstruction and/or cause of accident determination. In some embodiments, the telematics and/or other data may include vehicle-to-infrastructure (V2I) communications.
• In some embodiments, if an insured self-reports an accident location (e.g., via automatic wireless communication indicating GPS location information), other insurance customers or drivers may be able to promptly and effectively avoid the accident scene through intelligent routing recommendations. The intelligent routing may not only consider avoidance of the accident scene, but also other driving risk conditions, such as current traffic, construction, and/or weather conditions, to determine an overall lowest risk alternate route to each vehicle's respective destination.
V. PARTNER DATA COLLECTION WITH OTHER FUNCTIONALITY
• A telematics application may partner with another (non-insurance related) application to increase usage. Telematics or insurance-based application functionality may be combined with another application functionality that is associated with social media websites, and/or virtual map or vehicle navigation services. The non-insurance based functionality may include points-of-interest, friend finder, entertainment event or concert-related, restaurant locator, internet or internet searching, and/or other functionality.
• As an example, the non-insurance functionality may present a list of recommended restaurants for an upcoming town when the vehicle is traveling along a highway or on a long trip. The list of recommended restaurants may be read or displayed to the occupants of the vehicle. Additionally, the telematics and/or other data collected may indicate that an insured goes to a specific fitness center routinely. With the insured's permission, targeted ads may be sent to the insured associated with that fitness center and/or shops located nearby. The targeted ads may present local bargains or reduced prices for products and/or services, such as on a mobile device or vehicle display screen.
• The non-insurance functionality may also relate to providing other benefits to the insured. For instance, the telematics or insurance-based application functionality may be combined with functionality that directs a driver to a nearest gas station or shopping mall, or to a parking spot. The parking spot, gas station, shopping mall, and/or other places/services recommended may be rated for safety, cost, and/or service. The use of additional or non-insurance functionality for the telematics or insurance-based mobile device applications may incentivize typical insurance customers into using telematics applications and/or usage-based insurance more often.
VI. ANONYMOUS DRIVER DATA
• The telematics and/or other data gathered may be used to develop an anonymous or average driver profile or model associated with anonymous driver behavior. The anonymous driver profile may include information regarding typical or average driving behaviors for a specific driving environment and/or type of driving environment. The anonymous driver profile may be generated, developed, and/or determined based upon telematics and/or other data regarding driving behavior of a plurality or group of drivers and/or vehicles. For example, an anonymous driver profile may be determined from telematics data collected from hundreds or thousands of drivers and/or individual trips in an area and/or along a particular portion of a roadway (e.g., a city, a census tract, a parking lot, a block of a street, a highway section, an intersection, an entrance or exit ramp, etc.). The anonymous driver profile may be compared with the insured's driving behavior to analyze and/or determine a risk score for the insured.
• For example, the telematics and/or other data gathered may indicate an average speed that the insured normally drives at as compared to typical drivers, and/or average drivers in a given community or geographical area. Anonymous speed data may be gathered that indicates the average speed of anonymous drivers in a given area or on a given stretch of road. The anonymous speed data may also indicate average braking events (e.g., number of braking events, whether such braking is hard or soft, deceleration rate during braking, distance to stop, etc.) or aggressive driving (or lack thereof) for anonymous drivers on a given stretch of road.
• When the insured is on the same road as the road for which anonymous or average driver data is collected, data related to their specific vehicle speed and braking may be collected. If the insured's vehicle speed on that road is below the speed indicated for the average driver, it may indicate that the insured typically drives below the speed limit and/or in a low risk manner. Conversely, if the insured's vehicle speed on that road (or stretch of road or location) is above average, that may indicate the insured typically drives in a more risky manner.
• If the insured's vehicle braking information indicates that the insured brakes a below average amount, that may be indicative that the insured trails other vehicles at a risk-averse distance, does not tailgate, and/or otherwise drives in a below risk manner. Conversely, if the vehicle braking information indicates that the insured brakes an excessive or above average amount, that may indicate that the insured is typically following other vehicles too closely and/or potentially driving in a manner associated with above average risk.
• In one aspect, GPS data from a number of anonymous drivers may be gathered. A database of anonymous driver behavior on certain roads or areas may be built, such as demonstrating the speed and/or braking of the average driver on a specific section of road. Telematics and/or other data, including GPS data, associated with the insured may be collected and compared with the anonymous driver characteristics for specific sections of road. If lower than average risk is identified by the behavior exhibited by the insured (or other driver, such as a family member), the insurance provider may then provide the insured with insurance savings.
VII. INDIVIDUAL-BASED INSURANCE
• An insurance provider may determine a rating, risk profile, or risk score for individuals using telematics and/or other data. The vehicles available for use by an individual may impact or influence their personal insurance rate. The telematics and/or other data collected may indicate, or be used to estimate, a percentage of time that an insured or other person operates each vehicle within a household. The telematics and/or other data may be received by aremote server40 from amobile device10,smart vehicle controller14, and/or other sources described herein.
• The telematics and/or other data may indicate, or be used to determine, driver behavior and characteristics for an individual. The type of car driven may impact safety, such as certain types of vehicles may be better or quicker at braking, which may lead to less rear-end collisions. More detailed data regarding vehicle usage and/or driving behavior may be used to determine more accurate risk level assessments associated with individuals, households, businesses, and/or vehicles.
• A. Transportation Characteristics
• To insure a specific individual, an insurance providerremote server40 may consider and analyze a number of factors. The insurance provider remote server may develop a “transportation coverage” rating or score for an insured, and/or use telematics and/or other data to monitor or identify transportation characteristics of an individual. The data may be used to score individuals based upon their lifestyle and/or build individual profiles, which may take into consideration information and pictures available on social media and/or the internet.
• The transportation coverage or characteristics may include information related to the types of roads and conditions (traffic, construction, weather, etc.) that the insured typically drives. This may allow the insurance provider remote server to estimate an insurance rate for the actual type of miles that the insured is driving, and not simply basing an insurance rate on an amount of generic or average miles driven. For example, a driver who drives fifty miles per week in daylight on infrequently trafficked rural roads may have a substantially lower risk than a driver who drives fifty miles per week during evenings on congested urban streets.
• The transportation coverage or characteristics may include information related to the operation of one or more vehicles identified by theremote server40 based upon analysis of the telematics and/or other data. Analysis of the data may reveal the amount and/or type of other forms of transportation an insured uses. Data collected (such as by the mobile device10) may reveal that the insured takes a safer mode of transportation a certain percentage of the time. The data may indicate the amount or frequency that the insured takes public transportation, a bus system, a train system, travels via airplane, rides a bicycle, and/or even walks. The data may further be used to determine times and/or places in which generally safer forms of transportation may be particularly dangerous (e.g., bicycling in a business district of a major city during weekday rush hour).
• If the insured commonly travels via modes of transportation other than automobile, that may indicate that the person is typically risk-averse. People who are risk-averse may in turn typically have less risk of accident or injury, such as from dangerous activities (e.g., sky diving, scuba diving, and/or skiing). Risk-averse people may also take greater precautions with their property, leading to lower risk levels associated with property theft, damage, and/or destruction.
• Telematics and/or other data may monitor amobile device10 location and/or speed to determine the transportation tendencies of an individual. From determining that an insured traveled slowly to a known bus stop or train station, and then traveled at typical speed for a bus or train, for example, it may be gleaned by theremote server40 that the insurance customer walked to a publictransportation system component22, and then traveled via public transportation, as opposed to driving their personal and/or insured vehicle.
• With the insured's permission, the insurance provider may develop a transportation-related profile for an insured. The transportation-related profile may include when and where the insured is driving an insured or other vehicle; what type of vehicle the insured typically drives; when the insured is a passenger in another vehicle, such as a bus; a percentage of time that the insured travels during which the insured is not driving a vehicle but using alternate and/or safer modes of transportation; and/or other conditions or factors, including those discussed elsewhere herein.
• To insure an individual, in addition to estimating a transportation-related coverage, other variables may be weighted and aggregated. For instance, insurance coverage or scores related to lifestyle, habits, hobbies, activities, health, home, fitness routine, finances, geographic area, marital status, age, sex, family members, education level, and/or other factors may be determined and/or combined.
• B. Social Media
• If a customer opts in to an insurance discount program, the customer may agree to allow the insurance providerremote server40 to automatically analyze their pictures and/or comments posted on social media to determine a rating or score for individual-based insurance. For instance, a customer or insured may agree to share social networking information and/or an online profile for insurance-related purposes. In some embodiments, theserver40 may generate automatic messages and/or recommendations tailored for the customer or insured based upon social media content. For example, if a customer posts a message regarding looking for a new car, theserver40 may send a message to the customer (via social media or otherwise) with information regarding safety ratings of various cars.
• Social media may reveal, among other things, that an insured lives in a safe neighborhood; typically walks to work; engages in certain recreational activities; exercises routinely; avoids risky activities; is generally in good physical health; and/or otherwise indicates that the insured leads a low risk of accident or injury life style. For example, an insured may frequently post messages on social media indicating fitness-related activities (e.g., marathons, triathlons, fitness classes, workouts, fitness tracker automated posts, etc.) that indicate frequent physical activity likely to result in or indicate good health. As another example, the insured may subscribe to a number of healthy cooking or eating sites, lists, etc., which may similarly indicate healthy behavior indicative of good health.
• C. Limiting Distractions
• The telematics and/or other data may control the vehicle, or allowable functionality thereof, in certain ways for specific operators/drivers. In one aspect, the data may facilitate automatically starting aninsured vehicle8 for an insured or other driver when theirmobile device10 gets within a certain distance of thevehicle8, and/or automatically adjusting the vehicle air conditioning or heater to achieve a pre-determined temperature. Such automatic adjustments may limit distractions to the driver, thereby reducing risk levels associated with vehicle operation.
• For other drivers that may be prone to distractions, such as beginning or teenage drivers, the data may be used to limit the vehicle functionality that may be used. For instance, a specific driver may be identified by the data, and then they may be prevented from adjusting windows or mirrors while they are driving or the vehicle is moving. Other types of distractions in the vehicle may also be alleviated. For example,mobile device10 and/or vehicle entertainment system usage may be prevented or limited while driving, such as by preventing mobile device texting and/or limiting the vehicle radio to a certain volume.
VIII. UMBRELLA INSURANCE
• The telematics and/or other data may be used for umbrella insurance, such as insurance coverage covering everyone in a household. A risk score or factor for a household and/or a number of family members, instead of an individual, may be generated from the data. The household risk score may make underwriting universal policies (e.g., auto/home/life/health) easier.
• In one aspect, ride sharing data may be used. For those that carpool, carpooling with drivers that have demonstrated good driving behavior may be reflected or rewarded by the insurance provider with lower insurance premiums or rates, or discounts. Such discounts or adjustments may reflect the proportion of driving time, distance, trips, etc. that each driver in the car pool drives. Additionally, or alternatively, the discounts or adjustments may reflect the usage of different vehicles.
• Vehicle tracking may be performed for a fleet of vehicles. A fleet of drivers for a company may be given a discount based upon their collective driving behavior that is determined from the data collected. Information regarding driving behavior of individuals or groups of drivers may be provided for fleet management and/or other purposes (e.g., verifying safe driving, logs, or routes).
• The telematics and/or other data may be used to coach drivers on how to be safer, more efficient, and/or otherwise improve vehicle operation. For example, telematics and/or other data may be provided to drivers to help them achieve better gas mileage. For instance, better driving habits and taking better or more efficient routes may allow the driver to save money on gas. The insurance provider may provide tips and recommendations to the driver and/or insured via their mobile device or vehicle display.
• The telematics and/or other data may be used with location services. For instance, data from one or moremobile devices10 or other sources may be used to determine home occupancy. Vacant homes may be at a greater risk of theft and/or in need of yard work or repairs that are being left unattended to. Unoccupied properties may be subject to a variety of increased risks, from higher risk of theft to higher risks of fire or water damage (partially due to delay in observing and responding to hazardous conditions). For example, an unattended yard may indicate that the house is currently vacant, which in turn may increase the likelihood of a break in. If a home or vacation home is not occupied for 60 days, a message may be sent to the insured and/or insurance provider. The insurance provider may adjust the home owner insurance policy, premium, rate, or discount accordingly if an insured home is left unattended for too long a period.
• Telematics and/or other data may be used to determine that a home is unoccupied from aninsured vehicle8 ormobile device10 travel history (such as a travel history indicating movement to and from a second or vacation home), and/or a present location of theinsured vehicle8 ormobile device10. Unattended homes may also be determined from a detected lack of use of a smart garage door or other smart doors on the home, and/or asmart home controller29 of asmart home28 that is in wireless communication with the insurance providerremote server40 via thenetwork30.
• Telematics and/or other data may also be used to determine pet behavior. For instance, dogs and/or cats may be timid, tame, or vicious. Images and audio data may be received and automatically analyzed by aremote server40 to determine or characterize average pet behavior and/or identify overly aggressive animals. Home insurance may be adjusted to reflect an appropriate level of risk, or lack thereof, associated with the home owner's pet(s).
IX. EXEMPLARY USE OF ANONYMOUS DATA
• FIG. 3 illustrates an exemplary computer-implementedmethod300 of determining a driving or other risk score from anonymous driver data and/or anonymous driver behavior. As used herein, an “anonymous driver” means either (i) an average (possibly fictitious) driver whose characteristics and/or behavior are determined from information regarding a plurality of drivers or (ii) each of a plurality of drivers for whom information regarding past driving behavior is available. Also as used herein, “anonymous driver data” means data regarding past vehicle operation associated with one or more anonymous drivers, and “anonymous driver behavior” means past driving behavior of one or more anonymous drivers. In some embodiments, the anonymous driver or anonymous drivers may be selected and/or determined based upon characteristics, such as driving experience, age, residency, etc., and information regarding the anonymous drivers may be anonymized by separating identifying information from the information regarding vehicle operation.
• In some embodiments, themethod300 may be implemented in whole or in part by one or more components of thetelematics system1 depicted inFIG. 1. For example, themethod300 may be implemented by aserver40 remote from the front-end components2 (e.g.,sensors20 or24,vehicles6 or8,mobile devices10,smart vehicle controllers14, etc.) or another server (not shown). In some embodiments, the front-end components2 may be used to generate and/or collect data relating to driving behavior of multiple drivers, including an insured driver of thevehicle8. Themethod300 is exemplary and may include additional, fewer, or alternate actions, including those discussed elsewhere herein.
• Atblock302, themethod300 may include collecting telematics and/or other data associated with anonymous drivers and/or anonymous driver behavior. The telematics and/or other data may include information regarding vehicle operation, such as driving speed, braking, acceleration, distance from other vehicles, turns, lane changes, and/or other aspects of vehicle operation. Such data may be collected at or via aserver40, such as an insurance provider remote server. In some embodiments, the telematics and/or other data may be generated by sensors associated with a plurality ofvehicles6 and/or an infrastructure component26 (e.g., a traffic camera, a speed radar device, etc.). The telematics and/or other data may also be generated by or include information related to vehicle-to-vehicle (V2V) communications and/or vehicle-to-infrastructure (V2I) communications.
• Atblock304, themethod300 may include collecting telematics and/or other data associated with insured driving behavior. Insured driving behavior may include driving behavior of an insured driver, who may be associated with one or more insurance policies issued by the insurance provider. Data associated with the insured driving behavior may be collected at or via theremote server40 or other remote server. The telematics and/or other data may be directly or indirectly generated and/or received from themobile device10 and/orsmart vehicle controller14 via thenetwork30. In some embodiments, the data may be generated and/or received by thesensors20 or24. In various embodiments, the data may be associated with a driver and/or a vehicle.
• Atblock306, themethod300 may include comparing and/or analyzing the insured driver behavior data with the anonymous driver behavior to identify low risk driving, high risk driving, or risk levels associated with the driving behavior. This may include determining and/or identifying (at theserver40 or at another server or computing device) high or low risk behavior, relative to the anonymous driver behavior. In some embodiments, this may include a comparison of telematics data regarding a plurality of driving behaviors and/or risk-indicating behaviors. For example, themethod300 may include comparisons related to speed inblock306A, braking inblock306B, acceleration or deceleration inblock306C, and/or average distance to the next vehicle inblock306D. Other comparison of driver characteristics and/or behavior may also be made using the insured and anonymous driver behavior data sets.
• Atblock308, themethod300 may include determining a risk score for the insured based upon the comparison of the insured's driving behavior with the anonymous driver behavior. Theremote server40 may be used to determine one or more risk scores or levels based upon the one or more driver behaviors identified and/or determined inblocks306 and/or306A-D. The one or more risk scores may indicate an absolute risk level associated with the vehicle and/or driver, or the one or more risk scores may indicate relative risk levels in comparison with one or more risk levels associated with the anonymous drivers and/or driver behavior. In some embodiments, multiple score levels may be combined into one risk score, which may be a weighted combination of the multiple scores. Where a weighted combination is determined, the weights may be determined manually or automatically by known or later-developed computer-learning methods (e.g., support vector machines, random forests, artificial neural networks, etc.). In some embodiments, the risk score may also include one or more risk aversion scores indicating a general risk preference profile or level of the insured driver.
• Atblock310, themethod300 may include adjusting, updating, and/or generating insurance premiums, rates, discounts, etc. based upon the risk score for the insured determined atblock308. Thus, theremote server40 may determine change to an insurance policy based upon the risk score. For example, a discount may be generated for an insurance policy when a determined risk score indicates that a driver operates a vehicle in a risk averse manner or in a manner that results in lower risk than the average risk associated with the anonymous drivers. In some embodiments, an insurance customer, insured driver, and/or other party may be notified or warned regarding the risk levels, adjustment, and/or update.
• In one aspect, a computer-implemented method of using anonymous driver data to adjust a driving risk score may be provided. The method may include (1) collecting anonymous driver data associated with anonymous driver behavior (at or via a remote server associated with an insurance provider), the data indicating anonymous driver behavior for specific roads, sections of roads, and/or intersections; (2) collecting insured driving behavior data (at or via the remote server) associated with a specific driver and/or insured that has an auto insurance policy with the insurance provider, the insured driving behavior data including telematics related data; (3) comparing the anonymous driver data with the insured driving behavior data (via the remote server) to determine a driving risk score for the insured; and/or (4) generating, adjusting, and/or updating an insurance policy, premium, rate, discount, and/or reward for the insured based upon the comparison of the anonymous driver data with the insured driving behavior data and/or the driving risk score generated for the insured.
• The comparison of the anonymous driver data with the insured driving behavior data may include one or more of the following: a comparison of anonymous driver speed with an insured driving speed for a specific road, section of road, and/or individual intersection; a comparison of anonymous driver braking with insured braking for a specific road, section of road, and/or individual intersection; a comparison of anonymous driver acceleration with insured acceleration for a specific road, section of road, and/or individual intersection; and/or a comparison of anonymous driver following distance with an insured driving following distance for a specific road, section of road, and/or individual intersection.
• In one aspect, the telematics and/or other data may include data associated with, or generated by, mobile devices, such as smart phones, smart glasses, and/or smart wearable electronic devices capable of wireless communication. The telematics and/or other data may include data associated with, or generated by, an insured vehicle or a computer system of the insured vehicle. The telematics and/or other data may include data associated with, or generated by, (i) a vehicle other than the insured vehicle; (ii) vehicle-to-vehicle (V2V) communication; and/or (iii) road side equipment or infrastructure. The method may include additional, fewer, or alternative actions.
X. EXEMPLARY APPLICATION OF DRIVING SCORE
• FIG. 4 illustrates an exemplary computer-implementedmethod400 of applying a driving risk score to types of insurance other than auto insurance. In some embodiments, themethod400 may be implemented in whole or in part by one or more components of thetelematics system1 depicted inFIG. 1. For example, themethod400 may be implemented by aserver40 remote from the front-end components2 (e.g.,sensors20 or24,vehicles6 or8,mobile devices10,smart vehicle controllers14, etc.) or another server (not shown). In some embodiments, the front-end components2 may be used to generate and/or collect data relating to driving behavior of one or more drivers, including an insured driver of thevehicle8. Themethod400 is exemplary and may include additional, fewer, or alternate actions, including those discussed elsewhere herein.
• Atblock402, themethod400 may include collecting telematics and/or other data associated with driving behavior of an insured at or via an insurance providerremote server40. The telematics and/or other data may be received from a smart vehicle8 (or other vehicle) ormobile device10. Such data may include any of the data discussed herein, but data regarding vehicle operation by an insured may be particularly useful in determining risks inmethod400. In some embodiments, the data may also include data from anaccident database42 and/or a third-party database44 via thenetwork30, which data may supplement, verify, and/or contradict some or all of the other collected data.
• Atblock404, themethod400 may include calculating, at or via the remote server, a low or other driving risk or risk score for the insured from the data collected and/or received. This may include determining and/or identifying (at theserver40 or at another server or computing device) high or low risk behavior. This may also include determining associations and/or correlations between the data and risk preferences and/or levels associated with one or more insurance customers and/or insured persons. For example, data indicating an insured driver maintains a greater distance from vehicles traveling ahead of the driver may be used to determine risk scores or levels for either or both of a driving risk and/or general risk preferences of the insured. In some embodiments, data relating to anonymous driver behavior may be used to determine risk scores and/or levels. In some embodiments, this may include a comparison of telematics data regarding a plurality of driving behaviors and/or risk-indicating behaviors.
• Atblock406, themethod400 may include determining (at or via the remote server40) a risk score for one or more types of insurance other than auto insurance (e.g., home owners, renters, health, life, excess liability, etc.) for the insured based upon the low or other driver risk for the insured. For example, theserver40 may determined a risk score for homeowners' insurance, based upon determined risk preferences and/or property care levels of the insured. If the insured demonstrates low risk levels while driving, this may indicate general risk aversion, responsibility, or forethought that may similarly indicate lower risks to property. For example, if the telematics and/or other data indicate that the insured regularly parks a safe distance from other vehicles and always ensures the vehicle is locked, the insured may be determined byserver40 to be more likely to ensure all windows are closed when leaving home. As another example, if data from thesmart vehicle controller14 indicated that an insurance customer performs routine maintenance on thevehicle8 on a regular schedule, the customer may be determined byserver40 to be more likely to perform routine maintenance on a dwelling (e.g., cleaning gutters, trimming dead branches from trees, etc.) in a timely manner. In some embodiments, the risk score may also include one or more risk aversion scores indicating a general risk preference profile or level of the insured driver.
• Atblock408, themethod400 may include adjusting, updating, and/or generating (at or via the remote server40) one or more other types of insurance policies based upon one or more of (i) the driving risk or risk score determined atblock404, and/or (ii) the risk score for the other types of insurance determined atblock406. This may include adjusting, updating, determining, applying, and/or implementing premiums, rates, discounts, surcharges, deductibles, limits, and/or other terms of one or more insurance policies, which terms may be related to price and/or coverage. Such changes to the one or more insurance policies may cause the policies to more accurately reflect the risk levels associated with the policies by utilizing the telematics and/or other data. To this end, theserver40 may weight the driving risk scores and/or other risk scores based upon the type of insurance policy to be adjusted.
• Atblock410, theserver40 may cause information regarding the adjusted, updated, and/or generated one or more other types of insurance policies to be presented the insured and/or insurance customer for their review, approval, and/or modification. The information may include all or part of the one or more insurance policies. In some embodiments, the information may be presented to the insured and/or insurance customer via wireless communication with themobile device10 and/orsmart vehicle controller14. The information may then be presented to the user via thedisplay74 or otherwise. The insured and/or insurance customer may further be presented with one or more options pertaining to insurance policies (e.g., coverage levels, payment options, etc.), which the insured and/or insurance customer may select. Upon selection of options and/or approval from the insured and/or insurance customer, theserver40 may cause adjustments, changes, and/or updates to be implemented regarding the one or more other insurance policies.
XI. EXEMPLARY APPLICATION OF DRIVING RISK
• FIG. 5 illustrates an exemplary computer-implementedmethod500 of applying driving risk to non-automobile insurance. In some embodiments, themethod500 may be implemented in whole or in part by one or more components of thetelematics system1 depicted inFIG. 1. For example, themethod500 may be implemented by aserver40 remote from the front-end components2 (e.g.,sensors20 or24,vehicles6 or8,mobile devices10,smart vehicle controllers14, etc.) or another server (not shown). In some embodiments, the front-end components2 may be used to generate and/or collect data relating to driving behavior of one or more drivers, including an insured driver of thevehicle8. Themethod500 is exemplary and may include additional, fewer, or alternate actions, including those discussed elsewhere herein.
• Atblock502, themethod500 may include collecting telematics and/or other data associated with driving behavior of an insured at or via an insurance providerremote server40. The telematics and/or other data may be received from a smart vehicle8 (or other vehicle) ormobile device10. Such data may include any of the data discussed herein, but data regarding vehicle operation by an insured may be particularly useful in determining risks inmethod500. In some embodiments, the data may also include data from anaccident database42 and/or a third-party database44 via thenetwork30, which data may supplement, verify, and/or contradict some or all of the other collected data.
• Atblock504, themethod500 may include analyzing the collected insured driver driving behavior data at or via theremote server40. Analysis of the data may include determining driving characteristics and/or driving environments. Information regarding driving characteristics may include indicators of aggressive or conservative driving, such as speed, braking (hard, soft, frequency, etc.), acceleration, lane centering, distance from other vehicles, attentiveness, distraction, fatigue, impairment, and/or use of vehicle options or equipment. Information regarding driving environments may include time, location, type of road, traffic or congestion, weather conditions, construction, and/or other relevant information regarding the operating environment of thevehicle8. The driving characteristic and/or driving environment information may be classified in categories and/or scored (e.g., by determining probabilities or likelihoods of salient features). In some embodiments, machine learning techniques may be used to determine driving characteristics and/or driving environments.
• Atblock506, themethod500 may include developing a driving risk or a driving risk score for the insured from analysis of the insured driver driving behavior data, similar to risk or score determination discussed elsewhere herein. To determine the driving risk or driving risk score, theremote server40 may further analyze and/or process the insured driver driving behavior data to determine insured driver driving characteristics and/or typical acuity atblock506A, normal driving conditions for the insured (including road, weather, construction, and/or traffic) atblock506B, and/or other insured or vehicle characteristics (including vehicle maintenance records) atblock506C. In some embodiments, a plurality of driving risk scores may be determined, which may be associated with different driving environments, different insured drivers, and/or different vehicles. In some embodiments, the driving risk or driving risk score may also include one or more risk aversion scores indicating a general risk preference profile or level of the insured driver.
• Atblock508, themethod500 may include applying the driving risk or driving risk score of the insured to an automobile insurance policy and/or premiums for the insured at or via theremote server40. This may include adjusting, updating, and/or generating automobile or automotive insurance policies based upon the determined driving risks or driving risk scores, which may further include adjusting, updating, determining, applying, and/or implementing premiums, rates, discounts, surcharges, deductibles, limits, and/or other terms of one or more insurance policies, which terms may be related to price and/or coverage.
• Atblock510, themethod500 may include applying the driving risk or driving risk score of the insured to one or more non-auto insurance (e.g., health, life, home owners, renters, etc.) policies, premiums, rates, discounts, rewards, and/or points for the insured at theremote server40. This may include determining associations and/or correlations between the data and risk preferences and/or levels associated with one or more insurance customers and/or insured persons. For example, driving risk scores may be indicative of general risk preferences, which may further affect risk levels relating to health, life, or property insurance policies. Changes to the one or more non-automobile insurance policies may cause the policies to more accurately reflect the risk levels associated with the policies by utilizing the telematics and/or other data. To this end, theserver40 may weight the driving risk scores and/or other risk scores based upon the type of insurance policy to be adjusted.
• Themethod500 may include presenting information regarding the non-auto insurance policies, or portions thereof, generated from the driving risk or driving risk score for the insured to the insured for their review, approval, and/or modification. In some embodiments, the information may be presented to the insured and/or insurance customer via wireless communication with themobile device10 and/orsmart vehicle controller14. The information may then be presented to the user via thedisplay74 or otherwise. The insured and/or insurance customer may further be presented with one or more options pertaining to insurance policies (e.g., coverage levels, payment options, etc.), which the insured and/or insurance customer may select. Upon selection of options and/or approval from the insured and/or insurance customer, theserver40 may cause adjustments, changes, and/or updates to be implemented regarding the one or more other insurance policies.
XII. EXEMPLARY USAGE-BASED INSURANCE
• FIG. 6 illustrates an exemplary computer-implementedmethod600 of improving accuracy usage-based insurance. In some embodiments, themethod600 may be implemented in whole or in part by one or more components of thetelematics system1 depicted inFIG. 1. For example, themethod600 may be implemented by aserver40 remote from the front-end components2 (e.g.,sensors20 or24,vehicles6 or8,mobile devices10,smart vehicle controllers14, etc.) or another server (not shown). In some embodiments, the front-end components2 may be used to generate and/or collect data relating to driving behavior of multiple drivers, including an insured driver of thevehicle8. Themethod600 is exemplary and may include additional, fewer, or alternate actions, including those discussed elsewhere herein.
• Atblock602, themethod600 may include collecting telematics and/or other data associated with driving behavior of one or more insured drivers at or via an insurance providerremote server40. The telematics and/or other data may be received from a smart vehicle8 (or other vehicle) ormobile device10. Such data may include any of the data discussed herein, but data regarding vehicle operation by insured drivers may be particularly useful in determining risks inmethod600. In some embodiments, the data may also include data from anaccident database42 and/or a third-party database44 via thenetwork30, which data may supplement, verify, and/or contradict some or all of the other collected data.
• Atblock604, themethod600 may include analyzing the telematics and/or other data collected at or via theremote server40. Analysis of the data may include determining driving characteristics and/or driving environments for one ormore vehicles8 and/or one or more drivers, in a manner similar to that discussed elsewhere herein.
• Atblock606, themethod600 may include determining, from analysis of the telematics and/or other data, a specific insured driver who is driving a specific insured vehicle for each trip that the insured vehicle is driven at or via theremote server40. For example, a family may include multiple family members who are insured on each of a number of vehicles (and who may have different risk profiles and/or driving behavior). Themethod600 may determine which family member is driving each vehicle during each vehicle trip in order to determine risk levels associated with each family member and/or to determine a total risk level based upon relative usage of the vehicles by the family members. In some embodiments, the identity of the driver for each trip may be determined by communication between amobile device10 associated with the driver and asmart vehicle controller14 of thevehicle8.
• Atblock608, themethod600 may include determining information regarding each vehicle trip at or via theremote server40 from analysis of the telematics and/or other data. This may include determining what insured vehicle was used for the trip. This may also include when, where, and/or how the identified driver drives for each trip (that they drive the insured vehicle). For example, theserver40 may determined that (for a particular vehicle trip) a specific family member is driving the insured vehicle, as well as the time and location of the trip. Theserver40 may further determine driving characteristics and/or driving environments (as discussed elsewhere herein) for the vehicle trip.
• Atblock610, themethod600 may include developing a driving risk or driving risk score for each insured driver (e.g., for each family member) based upon the analysis of the telematics and/or other data at or via theremote server40. This may be developed based upon the identified driver determined atblock606 and the information regarding each vehicle trip determined atblock608. Determining the driving risk or score may include analyzing various data types (which may be received from a plurality of sources). These may include information regarding insured driving characteristics (insured driver behavior and/or acuity data) atblock610A, driving environments (road, weather, construction, and/or traffic conditions) atblock610B, and/or other vehicle and/or other driver behavior or action data atblock610C. In some embodiments, the driving risk or driving risk score may also include one or more risk aversion scores indicating a general risk preference profile or level of the insured driver. The driving risk or driving risk scores may be determined using weighted models, computer learning techniques, and/or in a manner similar to any of the methods described herein.
• Atblock612, themethod600 may include applying the driving risk or driving risk score of one or more of the insured drivers to an automobile insurance policy and/or premiums for the insured at or via theremote server40. In some embodiments, this may include determining a weighted risk profile including multiple insured drivers (such as family members). This may include adjusting, updating, and/or generating automobile or automotive insurance policies based upon the determined driving risks or driving risk scores, which may further include adjusting, updating, determining, applying, and/or implementing premiums, rates, discounts, surcharges, deductibles, limits, and/or other terms of one or more insurance policies, which terms may be related to price and/or coverage.
• Atblock614, themethod600 may include applying the driving risk or driving risk scores of one or more of the insured drivers to one or more other (non-automobile) types of insurance policies (e.g., health, life, home owners, renters, etc.) at theremote server40. Applying the driving risk or driving risk scores may include adjusting, updating, and/or generating one or more of premiums, rates, discounts, rewards, and/or points. This may further include determining associations and/or correlations between the data and risk preferences and/or levels associated with one or more insured persons, as discussed elsewhere herein.
• The method may provide a more accurate picture of which family member is driving which type of vehicle (e.g., a higher or lower rated vehicle), when and where they are driving that vehicle (such as on what type of roads, in what type of traffic or weather, and/or the actual mileage (and not estimated mileage) that each family member drives each insured vehicle), and thus more accurate insurance or usage-based insurance may be provided to the insured or family members of the insured.
• In one aspect, a computer-implemented method of updating, adjusting, or generating an insurance policy for an insured based upon vehicle usage may be provided. The method may include: (1) collecting or receiving telematics and/or other data at or via a remote server associated with an insurance provider, the telematics and/or other data being associated with driver identification and/or driving behavior of a driver driving an insured vehicle during a specific trip or a group of trips, the insured vehicle being covered by an insurance policy issued by the insurance provider; (2) analyzing the telematics and/or other data, at or via the remote server, to determine who the driver of the insured vehicle was during each trip, such as a specific family member (e.g., either an insured parent or insured teenager); (3) determining over time, at or via the remote server, a summary of vehicle usage for the insured vehicle, the summary of vehicle usage may include (a) an amount that each family member drives the insured vehicle, (b) the driving behavior of each family member for the insured vehicle, and/or (c) when and where (i.e., on what types of roads and/or in what weather, construction, traffic, or road conditions) each family member drives the insured vehicle; and/or (4) updating, adjusting, and/or generating, at or via the remote server, an insurance policy, premium, rate, discount, and/or reward for the insured vehicle and/or for an individual family member based upon the summary of vehicle usage. The method may further include transmitting, via wireless communication, the updated, adjusted, or generated insurance policy from the remote server to an insured or owner of the insured vehicle for their review, approval, and/or modification; and/or receiving from the insured or owner of the insured vehicle, at the remote server, a wireless communication associated with rejection, approval, or modification of the insurance policy by the insured or owner.
• The telematics and/or other data may include data associated with, or generated by, mobile devices, such as smart phones, smart glasses, and/or smart wearable electronic devices capable of wireless communication. The telematics and/or other data may include data associated with, or generated by, an insured vehicle or a computer system of the insured vehicle. The telematics and/or other data may include data associated with, or generated by, (i) a vehicle other than the insured vehicle; (ii) vehicle-to-vehicle (V2V) communication; and/or (iii) road side equipment or infrastructure. The method may include additional, fewer, or alternate actions, including those discussed elsewhere herein.
XIII. EXEMPLARY INCENTIVES & RECOMMENDATIONS
• FIG. 7 illustrates an exemplary computer-implementedmethod700 of providing insurance-related incentives and/or recommendations. In some embodiments, themethod700 may be implemented in whole or in part by one or more components of thetelematics system1 depicted inFIG. 1. For example, themethod700 may be implemented by aserver40 remote from the front-end components2 (e.g.,sensors20 or24,vehicles6 or8,mobile devices10,smart vehicle controllers14, etc.) or another server (not shown). In some embodiments, the front-end components2 may be used to generate and/or collect data relating to driving behavior of multiple drivers, including an insured driver of thevehicle8. In further embodiments, the front-end components2 may be used to present information, such as recommendations, to the driver of thevehicle8. In embodiments using theserver40 to determine incentives and/or recommendations, processing of telematics data to determine changes to improve driving safety at theserver40 may reduce the processing burden at themobile device10 orsmart vehicle controller14. This may allow more effective processing of control and/or other on-board systems, and may further allow more data to be processed. Since theserver40 may directly access thedatabase46 without the bandwidth limitations and potential disruption inherent in communicating vianetwork30, processing the telematics and/or other data at theremote server40 may further improve processing speed. Moreover, processing the telematics and/or other data at theremote server40 may reduce storage requirements by avoiding storing historical data in memory within eachvehicle8. Themethod700 is exemplary and may include additional, fewer, or alternate actions, including those discussed elsewhere herein.
• Atblock702, themethod700 may include collecting telematics and/or other data associated with driving behavior of an insured at or via an insurance providerremote server40. The telematics and/or other data may be received from a smart vehicle8 (or other vehicle) ormobile device10. Such data may include any of the data discussed herein, but data regarding vehicle operation by an insured may be particularly useful in determining risks and/or recommendations inmethod700. In some embodiments, the data may also include data from anaccident database42 and/or a third-party database44 via thenetwork30, which data may supplement, verify, and/or contradict some or all of the other collected data.
• Atblock704, themethod700 may include analyzing the telematics and/or other data collected at or via theremote server40. Analysis of the data may include determining driving characteristics and/or driving environments for thevehicle8 and/or insured driver, in a manner similar to that discussed elsewhere herein.
• Atblock706, themethod700 may include determining a driving risk score or driving behavior summary for an insured driver at or via theremote server40. The driving risk score or driving behavior summary may be determined based upon analysis of the telematics and/or other data received or collected atblock702. In some embodiments, one or more driving risk scores may be determined by analyzing information regarding driving characteristics (insured vehicle data, and/or insured driver behavior and/or acuity data) atblock706A, driving environments (road, weather, construction, and/or traffic conditions or data) atblock706B, and/or other vehicle and/or other driver behavior or action data atblock706C. The driving behavior summary may include information regarding risk levels for an insured driver and/or insured vehicle. In some embodiments, the driving behavior summary may include a driver profile or information regarding recommended changes to the insured driver's operation of the vehicle. In some embodiments, the driving risk score or driving behavior summary may also include one or more risk aversion scores indicating a general risk preference profile or level of the insured driver. The driving risk scores or driving behavior summary may be determined using weighted models, computer learning techniques, and/or in a manner similar to any of the methods described herein.
• Atblock708, themethod700 may include applying the driving risk or driving risk score of the insured to an automobile insurance policy and/or premiums for the insured at or via theremote server40. This may include adjusting, updating, and/or generating automobile or automotive insurance policies based upon the determined driving risks or driving risk scores, which may further include adjusting, updating, determining, applying, and/or implementing premiums, rates, discounts, surcharges, deductibles, limits, and/or other terms of one or more insurance policies, which terms may be related to price and/or coverage.
• Atblock710, themethod700 may include generating and/or sending communications related to insurance-based incentives and/or cost savings from theremote server40 to the insured and/or insurance customer. The insurance-based incentives and/or cost savings may be determined by theserver40 based upon the driving behavior summary and/or analysis of the driving behavior or driving risk score of the insured determined atblock704 based upon the telematics and/or other data. In some embodiments, the insurance-based incentives may include discounts, surcharges, credits, points, and/or other price or non-price adjustments to an insurance policy that are related to driver behavior and/or vehicle usage in certain driving environment. For example, theserver40 may determined that the insured driver engages in low-risk driving behavior by following other vehicles at a suitable distance, resulting in less braking. Theserver40 may determine a discount and send a communication to the driver indicating both the discount and the reason therefore.
• Atblock712, themethod700 may include generating and/or sending communications related to insurance-based recommendation from theremote server40 to the insured and/or insurance customer. The recommendations may be determined by theserver40 based upon the driving behavior summary and/or analysis of the driving behavior or driving risk score of the insured determined atblock704 based upon the telematics and/or other data. The recommendations may include instructions or actions the insured driver may take to reduce the risk associated with driving the vehicle. Such actions may include changing speed, following a recommended route, increasing distance from other vehicles, turning on headlights, etc. In some embodiments, the recommendations may also include indications of discounts, surcharges, credits, points, and/or other price or non-price adjustments to an insurance policy that may result from the insured driver implementing or not implementing the recommendations. For example, theserver40 may determine that the insured driver engages in high-risk driving behavior by following other vehicles too closely, resulting in excess braking. Theserver40 may determine a recommendation regarding increasing following distance and send a communication to the driver indicating the recommendation. Theserver40 may further determine a possible discount the driver may achieve by increasing following distance, which may be included in the communication to the driver. In some embodiments, theserver40 may further receive data from themobile device10 and/orsmart vehicle controller14 indicating whether the insured driver has taken actions to implement the recommendation by increasing following distance. If the data indicate that following distance has increased, theserver40 may then determine and apply an appropriate discount or implement other appropriate adjustments to the insurance policy.
• In some embodiments, the communications sent from theserver40 atblock710 and/or block712 may be presented to the insured for their review and/or action. In some embodiments, the information may be presented to the insured and/or insurance customer via wireless communication with themobile device10 and/orsmart vehicle controller14. The information may then be presented to the user via thedisplay74 or otherwise. In some embodiments, the insured and/or insurance customer may further be presented with one or more options pertaining to insurance policies (e.g., coverage levels, payment options, etc.), which the insured and/or insurance customer may select.
• In one aspect, a computer-implemented method of providing insurance-based incentives (e.g., cost savings) and/or recommendations for auto insurance may be provided. The method may include: (1) collecting telematics and/or other data associated with driving behavior of an insured, at or via a remote server associated with an insurance provider, the insured having an auto insurance policy with the insurance provider; (2) determining a risk aversion score and/or driving behavior summary for the insured, at or via the remote server, based upon analysis of the telematics and/or other data collected, the analysis of the telematics and/or other data may include identifying, at or via the remote server: (i) insured driving characteristics (e.g., speed, braking, acceleration, turning, and/or other driving characteristics); (ii) types of roads that the insured typically drives on (e.g., intersections, city streets, and/or highways) and/or types of conditions that the insured typically drives in (e.g., weather, traffic, construction, or road conditions); and/or (iii) a daily commute to and from work for the insured; (3) identifying, at or via the remote server, risky driving behavior of the insured based upon the risk aversion score and/or driving behavior summary; (4) identifying, at or via the remote server, recommendations for the insured to take or follow to reduce driving risk associated with the risky driving behavior identified; and/or (5) transmitting the recommendations for the insured to take or follow to reduce driving risk from the remote server to a mobile or computing device of the insured. The method may include estimating, at or via the remote server, cost savings on auto insurance that the insured may or could receive if the insured followed the recommendations to reduce driving risk; and/or transmitting the cost savings on auto insurance from the remote server to the mobile or computing device of the insured. The method may include monitoring, at or via the remote server, whether the insured followed all or some of the recommendations to reduce driving risk; and/or if so, updating or adjusting an insurance policy, premium, rate, or discount for the insured based upon the insured following all or some of the recommendations to reduce driving risk.
• In addition or alternatively to the foregoing, determining a risk aversion score and/or a driving behavior summary for the insured, at or via the remote server, from analysis of the telematics and/or other data collected may include analysis of driving speed (whether too fast, too slow, or proper for conditions); hard braking events and/or verifying the accuracy of hard braking events indicated by some telematics data or determining or assigning fault for the hard braking events to the insured, drivers other than insured, pedestrians, traffic, congestion, weather, construction, or other factors or conditions; acceleration or acceleration events; sleeping events and/or verifying the accuracy of sleeping events indicated by some telematics data; time of day driving; closeness to other vehicles (e.g., analysis for potential tailgating); lane analysis (e.g., analysis of driving or staying within a correct lane); type of weather, traffic, construction, and/or roads in or on which the insured typically drives; and/or proper use of safety equipment, including headlights, turn signals, and wiper blades.
• The telematics and/or other data may include data associated with, or generated by, mobile devices, such as smart phones, smart glasses, and/or smart wearable electronic devices capable of wireless communication. The telematics and/or other data may include data associated with, or generated by, an insured vehicle or a computer system of the insured vehicle. The telematics and/or other data may include data associated with, or generated by, (i) a vehicle other than the insured vehicle; (ii) vehicle-to-vehicle (V2V) communication; and/or (iii) road side equipment or infrastructure. The method may include additional, fewer, or alternate actions, including those discussed elsewhere herein.
XIV. EXEMPLARY INDIVIDUAL-BASED INSURANCE
• FIG. 8 illustrates an exemplary computer-implemented method of generating an individual-based insurance product. In some embodiments, themethod800 may be implemented in whole or in part by one or more components of thetelematics system1 depicted inFIG. 1. For example, themethod800 may be implemented by aserver40 remote from the front-end components2 (e.g.,sensors20 or24,vehicles6 or8,mobile devices10,smart vehicle controllers14, etc.) or another server (not shown). In some embodiments, the front-end components2 may be used to generate and/or collect data relating to driving behavior of multiple drivers, including an insured driver of thevehicle8. Themethod800 is exemplary and may include additional, fewer, or alternate actions, including those discussed elsewhere herein.
• Atblock802, themethod800 may include collecting and/or receiving telematics and/or other data associated with an insured at theremote server40 from one or more front-end components2, such as themobile device10, thesmart vehicle controller14, and/or thesmart home controller29. The data may include information related to the lifestyle, transportation usage, and/or driving behavior of the insured, including any of the information described elsewhere herein. For example, data collected from the insured'smobile device10 and/or a wearable device may be collected for the purpose of determining when the insured has chosen to walk or take public transportation (for which data from a publictransportation system component22 may also be collected). In some embodiments, additional information fromaccident database42, third-party database44, and/orother database46 may be collected and/or received by theserver40.
• Atblock804, themethod800 may include analyzing the telematics and/or other data collected at or via theremote server40. Analysis of the data may include determining driving characteristics and/or driving environments for thevehicle8 and/or insured driver, in a manner similar to that discussed elsewhere herein. Additionally, or alternatively, analysis of the data may include determining risk preferences of the insured with respect to one or more types of risks (e.g., transportation, health, financial, etc.). Additionally, or alternatively, analysis of the data may include determining one or more other types of scores, risk levels, or metrics regarding other aspects of the insured's lifestyle, activities, or behavior that may affect risk coverage under one or more insurance policies.
• Atblock806, themethod800 may include determining, from the analysis of the telematics and/or other data, a transportation rating for the insured at or via theremote server40. The transportation rating may include a transportation coverage rating, which may include information regarding transportation options available to or utilized by the insured, transportation conditions or environments in which the insured typically travels, and/or other information relating to typical circumstances or conditions of transportation used by or available to the insured. In some embodiments, determining the transportation rating may include determining a plurality of ratings or scores, which may include analyzing the type of transportation typically used by the insured atblock806A, analyzing an amount or frequency each type of transportation is used by the insured atblock806B, analyzing driving characteristics (insured vehicle data, and/or insured driver behavior and/or acuity data) atblock806C, analyzing normal driving environment or conditions for the insured (which may include information about where, when, and how avehicle8 is used and/or normal parking conditions or locations) atblock806D. Determining the normal driving environment or conditions may further include determining driving behavior for the insured, where or when the insured typically drives, the conditions in which the insured typically drives (e.g., roads, weather, construction, and/or traffic), where the insured typically parks the insured vehicle (e.g., inside a garage, in a driveway, on busy street, etc.), and/or when the insured typically parks the insured vehicle in types of locations (e.g., street parking during the day or at night).
• Atblock808, themethod800 may also include developing or determining a lifestyle rating or individual profile at or via theremote server40. The lifestyle rating or individual profile may be based upon analysis of non-driving factors or characteristics of the insured determined from analysis of the telematics and/or other data. The lifestyle rating or individual profile may take into consideration risky or risk-averse behaviors or activities of the insured. This may include non-driving activities that the insured engages or non-driving factors (such as sports, workout routine, outdoor activities, eating habits, age, sex, marital status, etc.). Some non-driving activities or factors may nonetheless be related to transportation, such as walking, bicycling, or utilizing public transportation. As discussed elsewhere herein, data frommobile devices10, wearable devices, social media, third-party databases44, and/or other sources may be used in developing or determining the lifestyle rating or individual profile.
• Atblock810, themethod800 may include may include applying (a) the transportation rating for the insured, (b) the lifestyle rating for the insured, and/or (c) the individual profile for the insured to determine an aspect of an insurance policy for the insured at or via theremote server40. This may include adjusting, updating, and/or generating one or more of premiums, rates, discounts, limits, deductibles, rewards, and/or points of an insurance policy. The insurance policy may cover specific types or risks (e.g., automobile, health, life, home owners, renters, etc.) or may cover general risks associated with the insured (i.e., an individual-based insurance policy). In some embodiments, theremote server40 may further cause information regarding the insurance policy or changes thereto to be presented to the insured and/or an insurance customer, as discussed elsewhere herein.
• In one aspect, a computer-implemented method of generating or adjusting an individual-based or other insurance product may be provided. The method may include: (1) collecting or receiving telematics and/or other data at or via a remote server associated with an insurance provider, the telematics and/or other data being associated with a lifestyle, transportation usage, and/or driving behavior of an insured, the insured being an insured driver that drives an insured vehicle and the insured vehicle being covered by an insurance policy issued by the insurance provider; (2) analyzing, at or via the remote server, the telematics and/or other data received; and/or (3) determining, at or via the remote server, a transportation rating for the insured from the analysis of the telematics and/or other data, the transportation rating being determined based upon at least (a) an identification of each type of transportation that the insured typically uses within a given period of time; (b) an identification of an amount or frequency that each type of transportation is typically used by the insured within the given period of time; and/or (c) the driving behavior of the insured. The method may include (4) updating, adjusting, or generating, at or via the remote server, a premium, rate, discount, or reward for an insurance policy of the insured based upon the transportation rating for the insured. The method may include additional, fewer, or alternate actions, including those discussed elsewhere herein.
• For instance, the insurance policy that is updated, adjusted, or generated may be an individual-based insurance policy that provides insurance and/or coverage for the insured (as opposed to providing coverage for property), or an auto or other insurance policy. The transportation rating may take into consideration where the insured typically parks the insured vehicle, such as inside or outside. The type of transportation that the insured takes or uses may include public transportation, trains, buses, airplanes, automobiles, car pools, bicycles, boats, running, and/or walking.
• The method may include determining, at or via the remote server, a lifestyle rating or individual profile based upon (i) non-driving activities that the insured engages in, and/or (ii) non-driving factors or conditions as determined from the analysis of the telematics and/or other data. Each non-driving activity or factor may be assigned or associated with a risk factor corresponding to a risk of engaging in that non-driving activity or associated with the non-driving factors or conditions. The method may also include updating, adjusting, or generating, at or via the remote server, a premium, rate, discount, or reward for an insurance policy of the insured based upon (a) the transportation rating, and (b) the lifestyle rating or individual profile for the insured. The non-driving activities may include sporting activities, workout routine, outdoor activities, and/or eating habits of the insured. The non-driving factors may include age, sex, marital status, and/or health conditions of the insured.
• The telematics and/or other data may include data associated with, or generated by, mobile devices, such as smart phones, smart glasses, and/or smart wearable electronic devices capable of wireless communication. The telematics and/or other data may include data associated with, or generated by, an insured vehicle or a computer system of the insured vehicle. The telematics and/or other data may include data associated with, or generated by, (i) a vehicle other than the insured vehicle; (ii) vehicle-to-vehicle (V2V) communication; and/or (iii) road side equipment or infrastructure.
• While the preferred embodiments have been described, it should be understood that the invention is not so limited and modifications may be made without departing from the invention. The scope of the invention is defined by the appended claims, and all devices that come within the meaning of the claims, either literally or by equivalence, are intended to be embraced therein.
• It is therefore intended that the foregoing detailed description be regarded as illustrative rather than limiting, and that it be understood that it is the following claims, including all equivalents, that are intended to define the spirit and scope of this invention.
XV. EXEMPLARY DRIVER RISK SCORE FOR AUTO INSURANCE
• In one aspect, a computer-implemented method of applying a driving risk score to auto insurance may be provided. The method may include collecting telematics and/or other data associated with driving behavior of an insured, at or via a remote server associated with an insurance provider. The insured may have an auto insurance policy with the insurance provider. The method may include determining a risk aversion score for the insured, at or via the remote server, based upon analysis of the telematics and/or other data collected. The analysis of the telematics and/or other data may include identifying, at or via the remote server: (i) insured driving characteristics (e.g., speed, braking, and acceleration characteristics); (ii) types of roads that the insured typically drives on (e.g., intersections, city streets, and/or highways); and/or (iii) a daily commute to and from work for the insured. The method may include estimating, at or via the remote server, an insurance premium, rate, and/or discount associated with an auto insurance policy for the insured based upon the risk aversion score; and/or generating, adjusting, and/or updating the auto insurance policy for the insured based upon the risk aversion score at or via the remote server. The method may include additional, fewer, or alternate actions, including those discussed elsewhere herein.
• For instance, the analysis of the telematics and/or other data may include identification of which family member is driving a vehicle, as well as when and where that family member is driving. The analysis of the telematics and/or other data may include using biometric data associated with the insured to determine the risk aversion score. The analysis of the telematics and/or other data may include identification of where an insured vehicle is typically parked, and/or a percentage of time that the insured vehicle is garaged. The analysis of the telematics and/or other data may include analysis of vehicle maintenance records. The telematics and/or other data may include data associated with, or generated by, mobile devices, such as smart phones, smart glasses, and/or smart wearable electronic devices capable of wireless communication. The telematics and/or other data may include data associated with, or generated by, an insured vehicle or a computer system of the insured vehicle. The telematics and/or other data may include data associated with, or generated by, (i) a vehicle other than the insured vehicle; (ii) vehicle-to-vehicle (V2V) communication; and/or (iii) road side equipment or infrastructure.
• The method may include estimating, at or via the remote server, an insurance premium, rate, and/or discount associated with a home insurance policy for the insured based upon the risk aversion score; and/or generating, adjusting, and/or updating the home insurance policy for the insured based upon the risk aversion score at or via the remote server. The method may additionally or alternatively include estimating, at or via the remote server, an insurance premium, rate, and/or discount associated with a home insurance policy for the insured based upon the risk aversion score; and/or generating, adjusting, and/or updating the home insurance policy for the insured based upon the risk aversion score at or via the remote server. The method may additionally or alternatively include transmitting an estimated insurance premium, rate, and/or discount based upon the risk aversion score from the remote server to a mobile device associated with the insured to facilitate a presentation of the estimated insurance premium, rate, and/or discount, and/or a portion thereof, to the insured for their review, approval, and/or modification.
• In addition or alternatively to the foregoing, determining a risk aversion score and/or a driving risk score for the insured, at or via the remote server, from analysis of the telematics and/or other data collected may include analysis of driving speed (whether too fast, too slow, or proper for conditions or posted speed limit); hard braking events and/or verifying the accuracy of hard braking events indicated by some telematics data or determining or assigning fault for the hard braking events to the insured, drivers other than insured, pedestrians, traffic, congestion, weather, construction, or other factors or conditions; acceleration or acceleration events; sleeping events and/or verifying the accuracy of sleeping events indicated by some telematics data; time of day driving; closeness or proximity of the insured vehicle to other vehicles traveling on the road (e.g., analysis for potential tailgating or otherwise driving too closely to other vehicles); lane analysis (e.g., analysis of driving or staying within a correct lane); type of weather, traffic, construction, and/or roads in or on which the insured typically drives; and/or proper use of safety equipment, including headlights, turn signals, and wiper blades.
XVI. EXEMPLARY DRIVER RISK SCORE FOR OTHER INSURANCE
• In one aspect, a computer-implemented method of applying a driving risk score to insurance other than auto insurance may be provided. The method may include collecting driving behavior data associated with driving behavior of an insured, at or via a remote server associated with an insurance provider, the insured having an auto insurance policy with the insurance provider, and the driving behavior data including telematics related and/or other data, including the data discussed elsewhere herein. The method may include calculating a driving risk score for the insured, at or via the remote server, based upon the driving behavior data collected. The method may include determining a risk aversion score for the insured, at or via the remote server, based upon analysis of the driver behavior data collected. The analysis of the driver behavior data may include identifying, at or via the remote server, may include: (i) insured driving characteristics (e.g., speed, braking, acceleration, time of day, and/or other driving characteristics, including those discussed elsewhere herein); (ii) types of roads that the insured normally drives on (e.g., intersections, city streets, and/or highways); and/or (iii) a daily commute to and from work for the insured. The method may include estimating, at or via the remote server, an insurance premium, rate, and/or discount associated with a life, health, renters, and/or home owners insurance policy for the insured based upon the risk aversion score; and/or generating, adjusting, and/or updating the life, health, renters, and/or home owners insurance policy for the insured based upon the risk aversion score at or via the remote server. The method may include additional, fewer, or alternate actions, including those discussed elsewhere herein.
• For instance, the method may also include estimating, at or via the remote server, an insurance premium, rate, and/or discount associated with an auto insurance policy for the insured based upon the risk aversion score; and/or generating, adjusting, and/or updating the auto insurance policy for the insured based upon the risk aversion score at or via the remote server. The method may also include transmitting an estimated insurance premium, rate, and/or discount based upon the risk aversion score from the remote server to a mobile device associated with the insured to facilitate a presentation of the estimated insurance premium, rate, and/or discount, and/or a portion thereof, to the insured for their review, approval, and/or modification.
• The analysis of the driver behavior data may include identification of which family member is driving a vehicle, as well as when and where that family member is driving. The analysis of the driver behavior data may include using biometric data associated with the driver to determine the risk aversion score. The analysis of the driver behavior data may include identification of where an insured vehicle is typically parked, and/or a percentage of time that the insured vehicle is garaged (protecting the vehicle from the environment).
• In addition or alternatively to the foregoing, determining a risk aversion score and/or a driving risk score for the insured, at or via the remote server, from analysis of the telematics and/or other data collected may include analysis of driving speed (whether too fast, too slow, or proper for conditions or posted speed limit); hard braking events and/or verifying the accuracy of hard braking events indicated by some telematics data, or determining or assigning fault for the hard braking events to (a) the insured, (b) drivers other than insured, (c) pedestrians, (d) traffic, (e) congestion, (f) weather, (g) construction, or other factors or conditions; acceleration or acceleration events; sleeping events and/or verifying the accuracy of sleeping events indicated by some telematics data (such as steering wheel sensors); time of day driving; closeness or proximity (or average closeness or proximity) of the insured vehicle to other vehicles traveling on the road (e.g., analysis for potential tailgating and/or otherwise traveling to close to other vehicles on the road—whether ahead, behind, or alongside the insured vehicle); lane analysis (e.g., analysis of driving or staying within a correct lane); type of weather, traffic, construction, and/or roads in or on which the insured typically drives; and/or proper use of safety equipment, including headlights, turn signals, and wiper blades. Additionally, or alternatively, calculating the driving risk score for the insured may include analysis of the same factors.
XVII. ADDITIONAL CONSIDERATIONS
• The following additional considerations apply to the foregoing discussion. Throughout this specification, plural instances may implement operations or structures described as a single instance. Although individual operations of one or more methods are illustrated and described as separate operations, one or more of the individual operations may be performed concurrently, and nothing requires that the operations be performed in the order illustrated. These and other variations, modifications, additions, and improvements fall within the scope of the subject matter herein.
• Unless specifically stated otherwise, discussions herein using words such as “processing,” “computing,” “calculating,” “determining,” “presenting,” “displaying,” or the like may refer to actions or processes of a machine (e.g., a computer) that manipulates or transforms data represented as physical (e.g., electronic, magnetic, or optical) quantities within one or more memories (e.g., volatile memory, non-volatile memory, or a combination thereof), registers, or other machine components that receive, store, transmit, or display information.
• As used herein any reference to “one embodiment” or “an embodiment” means that a particular element, feature, structure, or characteristic described in connection with the embodiment is included in at least one embodiment. The appearances of the phrase “in one embodiment” in various places in the specification are not necessarily all referring to the same embodiment.
• As used herein, the terms “comprises,” “comprising,” “includes,” “including,” “has,” “having” or any other variation thereof, are intended to cover a non-exclusive inclusion. For example, a process, method, article, or apparatus that comprises a list of elements is not necessarily limited to only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Further, unless expressly stated to the contrary, “or” refers to an inclusive or and not to an exclusive or. For example, a condition A or B is satisfied by any one of the following: A is true (or present) and B is false (or not present), A is false (or not present) and B is true (or present), and both A and B are true (or present).
• In addition, use of “a” or “an” is employed to describe elements and components of the embodiments herein. This is done merely for convenience and to give a general sense of the invention. This description should be read to include one or at least one and the singular also includes the plural unless it is obvious that it is meant otherwise.
• Upon reading this disclosure, those of skill in the art will appreciate still additional alternative structural and functional designs through the principles disclosed herein. Thus, while particular embodiments and applications have been illustrated and described, it is to be understood that the disclosed embodiments are not limited to the precise construction and components disclosed herein. Various modifications, changes and variations, which will be apparent to those skilled in the art, may be made in the arrangement, operation and details of the methods and systems disclosed herein without departing from the spirit and scope defined in the appended claims. Finally, the patent claims at the end of this patent application are not intended to be construed under 35 U.S.C. § 112(f) unless traditional means-plus-function language is expressly recited, such as “means for” or “step for” language being explicitly recited in the claim(s).

Claims (20)

1. A computer-implemented method for providing insurance-based incentives or recommendations for vehicle insurance, comprising:

collecting, at one or more processors, telematics data associated with driving behavior of an insured driver from one or more sensors;

analyzing, by one or more processors, the collected telematics data to determine one or more of the following usage characteristics for the insured driver:

(i) driving characteristics associated with the driving behavior of the insured driver, or

(ii) driving environments associated with the driving behavior of the insured driver, wherein each driving environment indicates a type of road and the type of road is associated with a frequency index indicating an amount of time the insured driver spends driving on the type of road;

determining, by one or more processors, a driving behavior summary for the insured driver based upon the determined usage characteristics;

determining, by one or more processors, one or more risky driving behaviors of the insured driver based upon the driving behavior summary, wherein the one or more driving behaviors are weighted according to the frequency index;

determining, by one or more processors, one or more recommendations to the insured driver, wherein the one or more recommendations include one or more actions to be taken by the insured driver in order to reduce one or more risks associated with the determined one or more risky driving behaviors; and

causing, by one or more processors, the one or more recommendation to be transmitted to a computing device associated with the insured driver.

2. The computer-implemented method ofclaim 1, wherein:

the driving characteristics include one or more of the following: vehicle speed, vehicle braking, vehicle acceleration, vehicle turning, vehicle position in a lane, vehicle distance from other vehicles, use of safety equipment, or insured driver alertness; and

the driving environments include one or more of the following: geographic location, time of day, weather conditions, traffic conditions, construction conditions, or route traveled.

3. The computer-implemented method ofclaim 1, wherein the driving environment includes a daily commute of the insured driver to and from a workplace.

4. The computer-implemented method ofclaim 1, wherein the computing device associated with the insured driver includes one or more of the following: a mobile device or a computer system of a vehicle associated with the insured driver.

5. The computer-implemented method ofclaim 1, further comprising:

determining, by one or more processors, an estimated cost savings on a vehicle insurance policy associated with the insured driver, wherein the estimated cost savings is associated with the insured driver taking the one or more recommended actions; and

causing, by one or more processors, the estimated cost savings to be transmitted to a computing device associated with the insured driver.

6. The computer-implemented method ofclaim 1, further comprising:

monitoring, by one or more processors, the driving behavior of the insured driver following transmission of the one or more recommendations;

determining, by one or more processors, that the insured driver has taken some or all of the one or more recommended actions based upon the monitored driving behavior; and

causing, by one or more processors, an adjustment to be made to an insurance policy associated with the insured driver based upon the determination that the driver has taken some or all of the one or more recommended actions based upon the monitored driving behavior, wherein one or more of the following is adjusted: a premium, a rate, a discount, a reward, a deductible, or a limit.

7. The computer-implemented method ofclaim 1, wherein the one or more sensors are disposed within or communicatively connected to one or more of the following: a mobile device or a computer system of at least one of the one or more insured vehicles.

8. The computer-implemented method ofclaim 1, wherein the telematics data further includes data generated by one or more of the following: (i) a vehicle other than an insured vehicle associated with the insured driver; (ii) the insured vehicle, based upon vehicle-to-vehicle communication with one or more other vehicles; (iii) an infrastructure component; or (iv) road side equipment.

9. A computer system for providing insurance-based incentives or recommendations for vehicle insurance, comprising:

one or more processors;

one or more communication modules adapted to communicate data; and

a program memory coupled to the one or more processors and storing executable instructions that when executed by the one or more processors cause the computer system to:

collect telematics data associated with driving behavior of an insured driver from one or more sensors via the one or more communication modules;

analyze the collected telematics data to determine one or more of the following usage characteristics for the insured driver:

(i) driving characteristics associated with the driving behavior of the insured driver, or

(ii) driving environments associated with the driving behavior of the insured driver, wherein each driving environment indicates a type of road and the type of road is associated with a frequency index indicating an amount of time the insured driver spends driving on the type of road;

determine a driving behavior summary for the insured driver based upon the determined usage characteristics;

determine one or more risky driving behaviors of the insured driver based upon the driving behavior summary, wherein the one or more driving behaviors are weighted according to the frequency index;

determine one or more recommendations to the insured driver, wherein the one or more recommendations include one or more actions to be taken by the insured driver in order to reduce one or more risks associated with the determined one or more risky driving behaviors; and

cause the one or more recommendation to be transmitted to a computing device associated with the insured driver via the one or more communication modules.

10. The computer system ofclaim 9, wherein:

the driving characteristics include one or more of the following: vehicle speed, vehicle braking, vehicle acceleration, vehicle turning, vehicle position in a lane, vehicle distance from other vehicles, use of safety equipment, or insured driver alertness; and

the driving environments include one or more of the following: geographic location, time of day, weather conditions, traffic conditions, construction conditions, route traveled, or a daily commute of the insured driver to and from a workplace.

11. The computer system ofclaim 9, wherein the program memory further includes executable instructions that cause the computer system to:

determine an estimated cost savings on a vehicle insurance policy associated with the insured driver, wherein the estimated cost savings is associated with the insured driver taking the one or more recommended actions; and

cause the estimated cost savings to be transmitted to a computing device associated with the insured driver.

12. The computer system ofclaim 9, wherein the program memory further includes executable instructions that cause the computer system to:

monitor the driving behavior of the insured driver following transmission of the one or more recommendations;

determine that the insured driver has taken some or all of the one or more recommended actions based upon the monitored driving behavior; and

cause an adjustment to be made to an insurance policy associated with the insured driver based upon the determination that the driver has taken some or all of the one or more recommended actions based upon the monitored driving behavior, wherein one or more of the following is adjusted: a premium, a rate, a discount, a reward, a deductible, or a limit.

13. The computer system ofclaim 9, wherein the one or more sensors are disposed within or communicatively connected to one or more of the following: a mobile device or a computer system of at least one of the one or more insured vehicles.

14. The computer system ofclaim 9, wherein the telematics data further includes data generated by one or more of the following: (i) a vehicle other than an insured vehicle associated with the insured driver; (ii) the insured vehicle, based upon vehicle-to-vehicle communication with one or more other vehicles; (iii) an infrastructure component; or (iv) road side equipment.

15. A tangible, non-transitory computer-readable medium storing instructions for providing insurance-based incentives or recommendations for vehicle insurance that, when executed by one or more processors of a computer system, cause the computer system to:

collect telematics data associated with driving behavior of an insured driver from one or more sensors;

analyze the collected telematics data to determine one or more of the following usage characteristics for the insured driver:

(i) driving characteristics associated with the driving behavior of the insured driver, or

(ii) driving environments associated with the driving behavior of the insured driver, wherein each driving environment indicates a type of road and the type of road is associated with a frequency index indicating an amount of time the insured driver spends driving on the type of road;

determine a driving behavior summary for the insured driver based upon the determined usage characteristics;

determine one or more risky driving behaviors of the insured driver based upon the driving behavior summary, wherein the one or more driving behaviors are weighted according to the frequency index;

determine one or more recommendations to the insured driver, wherein the one or more recommendations include one or more actions to be taken by the insured driver in order to reduce one or more risks associated with the determined one or more risky driving behaviors; and

cause the one or more recommendation to be transmitted to a computing device associated with the insured driver.

16. The tangible, non-transitory computer-readable medium ofclaim 15, wherein:

the driving characteristics include one or more of the following: vehicle speed, vehicle braking, vehicle acceleration, vehicle turning, vehicle position in a lane, vehicle distance from other vehicles, use of safety equipment, or insured driver alertness; and

the driving environments include one or more of the following: geographic location, time of day, weather conditions, traffic conditions, construction conditions, route traveled, or a daily commute of the insured driver to and from a workplace.

17. The tangible, non-transitory computer-readable medium ofclaim 15, further comprising executable instructions that cause the computer system to:

determine an estimated cost savings on a vehicle insurance policy associated with the insured driver, wherein the estimated cost savings is associated with the insured driver taking the one or more recommended actions; and

cause the estimated cost savings to be transmitted to a computing device associated with the insured driver.

18. The tangible, non-transitory computer-readable medium ofclaim 15, further comprising executable instructions that cause the computer system to:

monitor the driving behavior of the insured driver following transmission of the one or more recommendations;

determine that the insured driver has taken some or all of the one or more recommended actions based upon the monitored driving behavior; and

cause an adjustment to be made to an insurance policy associated with the insured driver based upon the determination that the driver has taken some or all of the one or more recommended actions based upon the monitored driving behavior, wherein one or more of the following is adjusted: a premium, a rate, a discount, a reward, a deductible, or a limit.

19. The tangible, non-transitory computer-readable medium ofclaim 15, wherein the one or more sensors are disposed within or communicatively connected to one or more of the following: a mobile device or a computer system of at least one of the one or more insured vehicles.

20. The tangible, non-transitory computer-readable medium ofclaim 15, wherein the telematics data further includes data generated by one or more of the following: (i) a vehicle other than an insured vehicle associated with the insured driver; (ii) the insured vehicle, based upon vehicle-to-vehicle communication with one or more other vehicles; (iii) an infrastructure component; or (iv) road side equipment.

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