US20100333138A1 - Systems and methods for providing remote access to interactive media guidance applications - Google Patents

Abstract

Systems and methods for providing remote access to interactive media guidance applications are provided. In particular, the systems and methods for providing remote access to interactive media guidance applications provided herein generally relate to enhancing remote access capabilities by providing algorithms and techniques for managing and correcting disparities that may be found between program listings data used by the interactive media guidance application and the remote access server.

Description

BACKGROUND OF THE INVENTION
• This invention relates generally to media systems, and more particularly, to systems and methods for providing remote access to interactive media guidance applications.
• Recent advances in media communications technology have made it possible for users to access interactive media guidance applications implemented on user equipment without being in physical proximity to the user equipment. For example, users of interactive media guidance applications in some systems may remotely schedule recordings of television programs. In such systems, the user's set-top box is coupled to a remote program guide access server through a communications network. When away from home, the user may connect to the remote access server (or an intermediate server such as a web server) through a device, such as a personal computer, to remotely schedule recording with the interactive media guidance application on the user's in-home set-top box.
• However, to work properly, such a system needs a consistent way of identifying programs for recording. When a single service provider provides the program data for the remote access server and the interactive media guidance application, this is not a problem since the same data may be used across the system. However, when the remote access server and the interactive media guidance application use different data for identification purposes, problems can occur. For example, the remote access system may be generating action requests for programs on a selected channel based on regional programming information, but the interactive media guidance application may be using local programming information that differs from the regional programming information. Furthermore, for channels that change providers depending on the time of day, for example, the remote access system may be using the data for the daytime service provider, when a user intends to request an action for the nighttime service provider. As a result, a user may, for example, inadvertently set up recording for the wrong program based on incorrect programming information supplied by the remote access recording system. For programs, such as series, that build on previous episodes, such errors can prove extremely frustrating for enthusiastic followers and lead to less than satisfactory television viewing experience.
• In view of the foregoing, it would be desirable to provide remote access systems and methods that support algorithms and techniques, for managing and correcting the disparities that may be found between program listings data when providing remote access to functions on interactive media guidance applications.
SUMMARY OF THE INVENTION
• In accordance with the principles of the present invention, systems and methods for providing remote access to interactive media guidance applications are provided. In particular, the systems and methods for providing remote access to interactive media guidance applications provided herein generally relate to enhancing remote access capabilities by providing algorithms and techniques for managing and correcting disparities that may be found between program listings data used by the interactive media guidance application on the user equipment and that used by the remote access server.
• In a typical usage scenario, a user not within physical proximity to the user equipment may wish to remotely set up a recording, set up a reminder, or perform other program-specific functions with the interactive media guidance application on the user equipment. Using a remote access user device such as a personal computer, a mobile computer, a cellular telephone, an automobile navigational device, or other suitable remote access user device, the user may authenticate with a remote access server (or an intermediate server such as a web sever) to remotely access the interactive media guidance application on the user equipment. In some embodiments, the remote access user device may have location positioning functionality (e.g., GPS functionality) by which the program information data source used by the remote access server may be selected.
• The user's remote access request may be included in an action request, which may include program-specific parameters such as a start-time and a channel, and transmitted for processing by the interactive media guidance application on the user equipment. In some embodiments, the action request may be generated by the remote access user device and handed off to the remote access server for transmission. In other embodiments, the request may be generated by the remote access server based on user selections made on the remote access user device. In still other embodiments, a hybrid approach may be used in which the remote access user device generates a request based on user inputs (e.g., start time and channel) and sends the request to a remote access server, which adds additional identifying metadata to the action request.
• In some embodiments, the action request may be transmitted to the in-home user equipment. In such embodiments, the interactive media guidance application on the user equipment may match scheduling information included in the request with its own scheduling information obtained from the media service provider to determine the corresponding program for which to schedule the requested action. In other embodiments, the action request is transmitted to a media guidance access server of a media service provider for the interactive media guidance application for subsequent transmission to the user equipment. In these embodiments, the media guidance access server may at least store the action request prior to or after transmission to the user equipment. In any of the aforementioned approaches, the application running on the remote access server may be an interactive media guidance application such as an interactive program guide.
• In response to receiving the action request, the interactive media guidance application on the user equipment may locate, in its media guidance data source for the media service provider, the corresponding program information for the scheduling information included in the action request. For example, if the action request included a channel and a start-time, but not a specific program identifier (such as a program title), the interactive media guidance application may locate the corresponding program title for that channel and start time. If located, the corresponding program information may be transmitted to the remote access server in an acknowledgement that may be sent by the interactive media guidance application. The remote access server may compare the program information included in the acknowledgement with the corresponding program information for the remote access server to detect disparities. For example, the remote access server may compare the program title received from the interactive media guidance application with its program title for the scheduling information included in the action request to detect any disparities in program information. The remote access server may also determine a disparity based on other program information besides the program title, such as series rating, series information, episode title, and media service provider.
• If a disparity exists between the program information used by the remote access server and that used by the interactive media guidance application on the user equipment, any of several techniques may be used, in combination or in isolation, to ensure the requested action is scheduled for the correct program. These techniques may include searching the program information database(s) of the interactive media guidance application for alternate scheduling information for the program. In some embodiments, the remote access server may transmit a search request (e.g., SQL-type query) to a media guidance access server which may run the search against one or more media guidance data sources used by the interactive media guidance application. For example, if a user of the remote access user device had selected scheduling information for an episode of “The Crocodile Hunter,” but the acknowledgement from the interactive media guidance application on the user equipment included program information for an episode of “Sex and, the City,” the remote access server may transmit a search request for searching the media guidance data source(s) of the interactive media guidance application for alternate scheduling information for episodes of “The Crocodile Hunter.” By sending queries to the media guidance access server only when disparities are detected, the interactive media system may minimize the costs of such search requests to processing and communication bandwidths, and overall system performance. For the typical media guidance data source, querying the substantial program information hosted thereon may take several days to weeks depending on processing speed and processor priority accorded the query. Therefore, frequent queries to the media guidance access server, while possibly improving the accuracy of scheduling information included in initial action requests, may lead to unacceptably slow system response times.
• In other embodiments, the remote access server may by-pass the media guidance access server and run the query against the media guidance data source using, for example, a remote access connection. Here too, although the remote access server may have direct access to the media guidance data source, it may advantageously generate initial action requests based on program information provided by a data provider to the remote access service to save processing and communication bandwidths on the media guidance data source.
• The search for alternate scheduling information may include any number of additional program information, including but not limited to, program title, series identifier, program rating, standard/high definition indicator, episode title, and any combination of these properties.
• Complex, flexible matching algorithms that may support exact match techniques and/or partial or “fuzzy” matching logic (e.g., searching for a closest match) may be used to locate alternate scheduling information for the original program selected by the user. For example, program information associated with programs may be compared to program information (e.g., title) for the original program selected by the user. Based on the degree of similarity between the program information for a program and the program information for the original program selected by the user, a “similarity rating” may be assigned to the program information using any suitable algorithm or weighting logic. For example, a substantial similarity between program titles may be weighted more heavily in the similarity rating algorithm than an exact match between program rating information. Program information for a plurality of channels associated with the interactive media guidance application on the user equipment may be searched. Searching for alternate scheduling information may involve searching alternate scheduling information from a plurality of media service providers, whether that information is stored in one database or a plurality of databases. For example, searching for alternate scheduling information may involve searching a plurality of databases for the interactive media guidance application, in which each database is associated with a different media service provider.
• If satisfactory alternate scheduling information is found, the remote access user device or the remote access server may transmit the alternate scheduling information to the user equipment for to a the media guidance access server of the media service provider for subsequent transmission to the interactive media guidance application). In some embodiments, alternate scheduling information for one or more channels having similarity ratings that satisfy a predetermined minimum similarity criterion may be transmitted. In some embodiments, the program information for all channels that satisfy the predetermined minimum criterion may be transmitted. In other embodiments, the program information for only the channel with the highest similarity rating may be transmitted. In still other embodiments, up to a predetermined number of program information for channels with highest similarity ratings may be transmitted.
• In some embodiments, steps may be taken to correct the program information used by the remote access server upon detecting a disparity between the program information used by the remote access server and the program information used by the interactive media guidance application on the user equipment. For example, a disparity may be the result of the remote access server and the interactive media guidance application on the user equipment using different databases for program listings. In some cases, the same channel may use a “PBS” source during daytime and a “TNT” source at nighttime. However, the remote access server may only have the capability to associate each channel with only one source, making it necessary for the remote access server to “switch” sources when a disparity is detected. In response to detecting a disparity between the source information on the remote access server and the source information of the interactive media guidance application on the user equipment, the remote access server may transmit a request to the user equipment or the media guidance access server of a media service provider for the interactive media guidance application for corrected program information for the source. Alternatively, the remote access server may directly search the media guidance data source of the interactive media guidance application. The remote access server may subsequently correct its program information database(s). In some embodiments, the remote access server may search for alternate scheduling information based on the corrected program information.
• The remote access server may save information regarding disparities and use this information to improve the accuracy of future requests made to the same geographical area, or other similar interactive media guidance applications that use program information from the same media guidance data source. In some embodiments, the remote access server may maintain a lookup table that cross-references program identification information used by the remote access server with that of various media service providers. The remote access server may construct the lookup table based on past responses received from the interactive media guidance application for action requests. Additionally or alternatively, the remote access server may construct the lookup table based on outside information received from data providers for the media service provider. In these embodiments, when the action request is transmitted to the interactive media guidance application on the user equipment, the program for which the action is requested may be identified using program identification information for the media service provider. The request may additionally or alternatively include the appropriate scheduling information for the media service provider selected by the user.
BRIEF DESCRIPTION OF THE DRAWINGS
• The above and other objects and advantages of the invention will be apparent upon consideration of the following detailed description, taken in conjunction with the accompanying drawings, in which like reference characters refer to like parts throughout, and in which:
• FIGS. 1 and 2 show illustrative display screens that may be used to provide media guidance application listings in accordance with one embodiment of the invention;
• FIG. 3 shows an illustrative user equipment device in accordance with one embodiment of the invention;
• FIG. 4 is a diagram of an illustrative cross-platform interactive media system in accordance with one embodiment of the invention;
• FIGS. 5-7 are illustrative web-based remote access service screens in accordance with one embodiment of the invention;
• FIGS. 8A and 8B illustrate, respectively, program action request and response datasets;
• FIGS. 9,10,12, and13 are illustrative process flowcharts of steps involved in providing remote access to interactive media guidance applications according to various embodiments of the invention;
• FIG. 11A shows an illustrative lookup table for cross-referencing source identification information between the remote access service provider and media service providers.
• FIG. 11B shows an illustrative lookup table for cross-referencing program identification information between the remote access service provider and media service providers.
DETAILED DESCRIPTION OF THE DISCLOSURE
• The amount of media available to users in any given media delivery system can be substantial. Consequently, many users desire a form of media guidance through an interface that allows users to efficiently navigate media selections and easily identify media that they may desire. An application which provides such guidance is referred to herein as an interactive media guidance application or, sometimes, a media guidance application or a guidance application.
• Interactive media guidance applications may take various forms depending on the media for which they provide guidance. One typical type of media guidance application is an interactive television program guide. Interactive television program guides (sometimes referred to as electronic program guides) are well-known guidance applications that, among other things, allow users to navigate among and locate many types of media content including conventional television programming (provided via traditional broadcast, cable, satellite, Internet, or other means), as well as pay-per-view programs, on-demand programs (as in video-on-demand (VOD) systems), Internet content (e.g., streaming media, downloadable media, Webcasts, etc.), and other types of media or video content. Guidance applications also allow users to navigate among and locate content related to the video content including, for example, video clips, articles, advertisements, chat sessions, games, etc.
• With the advent of the Internet, mobile computing, and high-speed wireless networks, users are accessing media on personal computers (PCs) and other devices on which they traditionally did not, such as hand-held computers, personal digital assistants (PDAs), mobile telephones, or other mobile devices. On these devices users are able to navigate among and locate the same media available through a television. Consequently, media guidance is necessary on these devices as well. The guidance provided may be for media content available only through a television, for media content available only through one or more of these devices, or for media content available both through a television and one or more of these devices. The media guidance applications may be provided as on-line applications (i.e., provided on a web-site), or as stand-alone applications or clients on hand-held computers, PDAs, mobile telephones, or other mobile devices. The various devices and platforms that may implement media guidance applications are described in more detail below.
• One of the functions of the media guidance application is to provide media listings and media information to users.FIGS. 1,2, and5-7 show illustrative display screens that may be used to provide media guidance, and in particular media listings. The display screens shown inFIGS. 1,2, and5-7 may be implemented on any suitable device or platform. While the displays ofFIGS. 1,2, and5-7 are illustrated as full screen displays, they may also be fully or partially overlaid over media content being displayed. A user may indicate a desire to access media information by selecting a selectable option provided in a display screen (e.g., a menu option, a listings option, an icon, a hyperlink, etc.) or pressing a dedicated button (e.g., a GUIDE button) on a remote control or other user input interface or device. In response to the user's indication, the media guidance application may provide a display screen with media information organized in one of several ways, such as by time and channel in a grid, by time, by channel, by media type, by category (e.g., movies, sports, news, children, or other categories of programming), or other predefined, user-defined, or other organization criteria.
• FIG. 1 shows illustrative grid program listings display100 arranged by time and channel that also enables access to different types of media content in a single display.Display100 may includegrid102 with: (1) a column of channel/media type identifiers104, where each channel/media type identifier (which is a cell in the column) identifies a different channel or media type available; and (2) a row of time identifiers106, where each time identifier (which is a cell in the row) identifies a time block of programming.Grid102 also includes cells of program listings, such asprogram listing108, where each listing provides the title of the program provided on the listing's associated channel and time. With a user input device, a user can select program listings by movinghighlight region110. Information relating to the program listing selected byhighlight region110 may be provided inprogram information region112.Region112 may include, for example, the program title, the program description, the time the program is provided (if applicable), the channel the program is on (if applicable), the program's rating, and other desired information.
• In addition to providing access to linear programming provided according to a schedule, the media guidance application also provides access to non-linear programming which is not provided according to a schedule. Non-linear programming may include content from different media sources including on-demand media content (e.g., VOD), Internet content (e.g., streaming media, downloadable media, etc.), locally stored media content (e.g., video content stored on a digital video recorder (DVR), digital video disc (DVD), video cassette, compact disc (CD), etc.), or other time-insensitive media content. On-demand content may include both movies and original media content provided by a particular media provider (e.g., HBO On Demand providing “The Sopranos” and “Curb Your Enthusiasm”). HBO ON DEMAND, THE SOPRANOS, and CURB YOUR ENTHUSIASM are trademarks owned by the Home Box Office, Inc. Internet content may include web events, such as a chat session or Webcast, or content available on-demand as streaming media or downloadable media through an Internet web site or other Internet access (e.g. FTP).
• Grid102 may provide listings for non-linear programming including on-demand listing114, recorded media listing116, andInternet content listing118. A display combining listings for content from different types of media sources is sometimes referred to as a “mixed-media” display. The various permutations of the types of listings that may be displayed that are different thandisplay100 may be based on user selection or guidance application definition (e.g., a display of only recorded and broadcast listings, only on-demand and broadcast listings, etc.). As illustrated,listings114,116, and118 are shown as spanning the entire time block displayed ingrid102 to indicate that selection of these listings may provide access to a display dedicated to on-demand listings, recorded listings, or Internet listings, respectively. In other embodiments, listings for these media types may be included directly ingrid102. Additional listings may be displayed in response to the user selecting one of thenavigational icons120. (Pressing an arrow key on a user input device may affect the display in a similar manner as selectingnavigational icons120.)
• Display100 may also includevideo region122,advertisement124, andoptions region126.Video region122 may allow the user to view and/or preview programs that are currently available, will be available, or were available to the user. The content ofvideo region122 may correspond to, or be independent from, one of the listings displayed ingrid102. Grid displays including a video region are sometimes referred to as picture-in-guide (PIG) displays. PIG displays and their functionalities are described in greater detail in Satterfield et al. U.S. Pat. No. 6,564,378, issued May 13, 2003 and Yuen et al. U.S. Pat. No. 6,239,794, issued May 29, 2001, which are hereby incorporated by reference herein in their entireties. PIG displays may be included in other media guidance application display screens of the present invention.
• Advertisement124 may provide an advertisement for media content that, depending on a viewer's access rights (e.g., for subscription programming), is currently available for viewing, will be available for viewing in the future, or may never become available for viewing, and may correspond to or be unrelated to one or more of the media listings ingrid102.Advertisement124 may also be for products or services related or unrelated to the media content displayed ingrid102.Advertisement124 may be selectable and provide further information about media content, provide information about a product or a service, enable purchasing of media content, a product, or a service, provide media content relating to the advertisement, etc.Advertisement124 may be targeted based on a user's profile/preferences, monitored user activity, the type of display provided, or on other suitable targeted advertisement bases.
• Whileadvertisement124 is shown as rectangular or banner shaped, advertisements may be provided in any suitable size, shape, and location in a guidance application display. For example,advertisement124 may be provided as a rectangular shape that is horizontally adjacent togrid102. This is sometimes referred tows a panel advertisement. In addition, advertisements may be overlaid over media content or a guidance application display or embedded within a display. Advertisements may also include text, images, rotating images, video clips, or other types of media content. Advertisements may be stored in the user equipment with the guidance application, in a database connected to the user equipment, in a remote location (including streaming media servers), or on other storage means or a combination of these locations. Providing advertisements in a media guidance application is discussed in greater detail in, for example, Knudson et al., U.S. patent application Ser. No. 10/347,673, filed Jan. 17, 2003, Ward, III et al. U.S. Pat. No. 6,756,997, issued Jun. 29, 2004, and Schein et al. U.S. Pat. No. 6,388,714, issued May 14, 2002, which are hereby incorporated by reference herein in their entireties. It will be appreciated that advertisements may be included in other media guidance application display screens of the present invention.
• Options region126 may allow the user to access different types of media content, media guidance application displays, and/or media guidance application features.Options region126 may be part of display100 (and other display screens of the present invention), or may be invoked by a user by selecting an on-screen option or pressing a dedicated or assignable button on a user input device. The selectable options withinoptions region126 may concern features related to program listings ingrid102 or may include options available from a main menu display. Features related to program listings may include searching for other air times or ways of receiving a program, recording a program, enabling series recording of a program, setting program and/or channel as a favorite, purchasing a program, or other features. Options available from a main menu display may include search options, VOD options, parental control options, access to various types of listing displays, subscribe to a premium service, edit a user's profile, access a browse overlay, or other options.
• The media guidance application may be personalized based on a user's preferences. A personalized media guidance application allows a user to customize displays and features to create a personalized “experience” with the media guidance application. This personalized experience may be created by allowing a user to input these customizations and/or by the media guidance application monitoring user activity to determine various user preferences. Users may access their personalized guidance application by logging in or otherwise identifying themselves to the guidance application. Customization of the media guidance application may be made in accordance with a user profile. The customizations may include varying presentation schemes (e.g., color scheme of displays, font size of text, etc.), aspects of media content listings displayed (e.g., only HDTV programming, user-specified broadcast channels based on favorite channel selections, re-ordering the display of channels, recommended media content, etc.), desired recording features (e.g., recording or series recordings for particular users, recording quality, etc.), parental control settings, and other desired customizations.
• The media guidance application may allow a user to provide user profile information or may automatically compile user profile information. The media guidance application may, for example, monitor the media the user accesses and/or other interactions the user may have with the guidance application. Additionally, the media guidance application may obtain all or part of other user profiles that are related to a particular user (e.g., from other web sites on the Internet the user accesses, such as www.tvguide.com, from other media guidance applications the user accesses, from other interactive applications the user accesses, from a handheld device of the user, etc.), and/or obtain information about the user from other sources that the media guidance application may access. As a result, a user can be provided with a unified guidance application experience across the user's different devices. This type of user experience is described in greater detail below in connection withFIG. 4. Additional personalized media guidance application features are described in greater detail in Ellis et al., U.S. patent application Ser. No. 11/179,410, filed Jul. 11, 2005, Boyer et al., U.S. patent application Ser. No. 09/437,304, filed Nov. 9, 1999, and Ellis et al., U.S. patent application Ser. No. 10/105,128, filed Feb. 21, 2002, which are hereby incorporated by reference herein in their entireties.
• Another display arrangement for providing media guidance is shown inFIG. 2.Video mosaic display200 includesselectable options202 for media content information organized based on media type, genre, and/or other organization criteria. Indisplay200,television listings option204 is selected, thus providinglistings206,208,210, and212 as broadcast program listings. Unlike the listings fromFIG. 1, the listings indisplay200 are not limited to simple text (e.g., the program title) and icons to describe media. Rather, indisplay200 the listings may provide graphical images including cover art, still images from the media content, video clip previews, live video from the media content, or other types of media that indicate to a user the media content being described by the listing. Each of the graphical listings may also be accompanied by text to provide further information about the media content associated with the listing. For example, listing208 may include more than one portion, includingmedia portion214 andtext portion216.Media portion214 and/ortext portion216 may be selectable to view video in full-screen or to view program listings related to the video displayed in media portion214 (e.g., to view listings for the channel that the video is displayed on).
• The listings indisplay200 are of different sizes (i.e., listing206 is larger thanlistings208,210, and212), but if desired, all the listings may be the same size. Listings may be of different sizes or graphically accentuated to indicate degrees of interest to the user or to emphasize certain content, as desired by the media provider or based on user preferences. Various systems and methods for graphically accentuating media listings are discussed in, for example, Yates, U.S. patent application Ser. No. 11/324,202, filed Dec. 29, 2005, which is hereby incorporated by reference herein in its entirety.
• Users may access media content and the media guidance application (and its display screens described above and below) from one or more of their user equipment devices.FIG. 3 shows a generalized embodiment of illustrativeuser equipment device300. More specific implementations of user equipment devices are discussed below in connection withFIG. 4.User equipment device300 may receive media content and data via input/output (hereinafter “I/O”)path302. I/O path302 may provide media content (e.g., broadcast programming, on-demand programming, Internet content, and other video or audio) and data to controlcircuitry304, which includesprocessing circuitry306 andstorage308.Control circuitry304 may be used to send and receive commands, requests, and other suitable data using I/O path302. I/O path302 may connect control circuitry304 (and specifically processing circuitry306) to one or more communications paths (described below). I/O functions may be provided by one or more of these communications paths, but are shown as a single path inFIG. 3 to avoid overcomplicating the drawing.
• Control circuitry304 may be based on anysuitable processing circuitry306 such as processing circuitry based on one or more microprocessors, microcontrollers, digital signal processors, programmable logic devices, etc. In some embodiments,control circuitry304 executes instructions for a media guidance application stored in memory (i.e., storage308). In client-server based embodiments,control circuitry304 may include communications circuitry suitable for communicating with a guidance application server or other networks or servers. Communications circuitry may include a cable modem, an integrated services digital network (ISDN) modem, a digital subscriber line (DSL) modem, a telephone modem, or a wireless modem for communications with other equipment. Such communications may involve the Internet or any other suitable communications networks or paths (which is described in more detail in connection withFIG. 4). In addition, communications circuitry may include circuitry that enables peer-to-peer communication of user equipment devices, or communication of user equipment devices in locations remote from each other (described in more detail below).
• Memory (e.g., random-access memory, read-only memory, or any other suitable memory), hard drives, optical drives, or any other suitable fixed or removable storage devices (e.g., DVD recorder, CD recorder, video cassette recorder, or other suitable recording device) may be provided asstorage308 that is part ofcontrol circuitry304.Storage308 may include one or more of the above types of storage devices. For example,user equipment device300 may include a hard drive for a DVR (sometimes called a personal video recorder, or PVR) and a DVD recorder as a secondary storage device.Storage308 may be used to store various types of media described herein and guidance application data, including program information, guidance application settings, user preferences or profile information, or other data used in operating the guidance application. Nonvolatile memory may also be used (e.g., to launch a boot-up routine and other instructions).
• Control circuitry304 may include video generating circuitry and tuning circuitry, such as one or more analog tuners, one or more MPEG-2 decoders or other digital decoding circuitry, high-definition tuners, or any other suitable tuning or video circuits or combinations of such circuits. Encoding circuitry (e.g., for converting over-the-air, analog, or digital signals to MPEG signals for storage) may also be provided.Control circuitry304 may also include scaler circuitry for upconverting and downconverting media into the preferred output format of theuser equipment300.Circuitry304 may also include digital-to-analog converter circuitry and analog-to-digital converter circuitry for converting between digital and analog signals. The tuning and encoding circuitry may be used by the user equipment to receive and to display, to play, or to record media content. The tuning and encoding circuitry may also be used to receive guidance data. The circuitry described herein, including for example, the tuning, video generating, encoding, decoding, scaler, and analog/digital circuitry, may be implemented using software running on one or more general purpose or specialized processors. Multiple tuners may be provided to handle simultaneous tuning functions (e.g., watch and record functions, picture-in-picture (PIP) functions, multiple-tuner recording, etc.). Ifstorage308 is provided as a separate device fromuser equipment300, the tuning and encoding circuitry (including multiple tuners) may be associated withstorage308.
• A user may control thecontrol circuitry304 usinguser input interface310.User input interface310 may be any suitable user interface, such as a remote control, mouse, trackball, keypad, keyboard, touch screen, touch pad, stylus input, joystick, voice recognition interface, or other user input interfaces.Display312 may be provided as a stand-alone device or integrated with other elements ofuser equipment device300.Display312 may be one or more of a monitor, a television, a liquid crystal display (LCD) for a mobile device, or any other suitable equipment for displaying visual images. In some embodiments,display312 may be HDTV-capable.Speakers314 may be provided as integrated with other elements ofuser equipment device300 or may be stand-alone units. The audio component of videos and other media content displayed ondisplay312 may be played throughspeakers314. In some embodiments, the audio may be distributed to a receiver (not shown), which processes and outputs the audio viaspeakers314.
• User equipment device300 ofFIG. 3 can be implemented insystem400 ofFIG. 4 asuser television equipment402,user computer equipment404, wirelessuser communications device406, remoteaccess user device440, or any other type of user equipment suitable for accessing media (e.g., a non-portable gaming machine). For simplicity, these devices may be referred to herein collectively as user equipment or user equipment devices. User equipment devices, on which a media guidance application is implemented, may function as a standalone device or may be part of a network of devices. Various network configurations of devices may be implemented and are discussed in more detail below. The remoteaccess user device440 may also be any of the wireless user devices406 (e.g., a PDA, mobile telephone, portable video player, etc).
• System400 is a simplified illustrative cross-platform interactive media system for providing remote access to interactive media guidance applications in accordance with one embodiment of the present invention. This exemplary system comprises remoteaccess user device440,remote access server460, media service provider'sremote access server490,user equipment devices402,404, and406,media content source416, and media guidancedata content source418 as well as various communication networks and data links. In this exemplary figure,interactive media system400 may host the media guidance application that a user of remoteaccess user device440 may wish to manage remotely through use ofremote access server460 and remoteaccess user device440.
• Ininteractive media system400,user television equipment402 may include a set-top box, an integrated receiver decoder (IRD) for handling satellite television, a television set, a digital storage device, a DVD recorder, a video-cassette recorder (VCR), a local media server, or other user television equipment. One or more of these devices may be integrated to be a single device, if desired.User computer equipment404 may include a PC, a laptop, a tablet, a WebTV box, a personal computer television (PC/TV), a PC media server, a PC media center, or other user computer equipment. WEBTV is a trademark owned by Microsoft Corp. Wirelessuser communications device406 may include. PDAs, a-mobile telephone, a portable video player, a portable music player, a portable gaming machine, or other wireless devices.
• It should be noted that with the advent of television tuner cards for PC's, WebTV, and the integration of video into other user equipment devices, the lines have become blurred when trying to classify a device as one of the above devices. In fact, each ofuser television equipment402,user computer equipment404, and wirelessuser communications device406 may utilize at least some of the system features described above in connection withFIG. 3 and, as a result, include flexibility with respect to the type of media content available on the device. For example,user television equipment402 may be Internet-enabled allowing for access to Internet content, whileuser computer equipment404 may include a tuner allowing for access to television programming. The media guidance application may also have the same layout on the various different types of user equipment or may be tailored to the display capabilities of the user equipment. For example, on user computer equipment, the guidance application may be provided as a web site accessed by a web browser. In another example, the guidance application may be scaled down for wireless user communications devices.
• Ininteractive media system400, there is typically more than one of each type of user equipment device but only one of each is shown inFIG. 4 to avoid overcomplicating the drawing. In addition, each user may utilize more than one type of user equipment device (e.g., a user may have a television set and a computer) and also more than one of each type of user equipment device (e.g., a user may have a PDA and a mobile telephone and/or multiple television sets).
• The user may also set various settings to maintain consistent media guidance application settings across in-home devices and remote devices. Settings include those described herein, as well as channel and program favorites, programming preferences that the guidance application utilizes to make programming recommendations, display preferences, and other desirable guidance settings. For example, if a user sets a channel as a favorite on, for example, the web site www.tvguide.com on their personal computer at their office using, say, remoteaccess user device440, the same channel would appear as a favorite on the user's in-home devices (e.g., user television equipment and user computer equipment) as well as the user's mobile devices, if desired. Therefore, changes made on one user equipment device can change the guidance experience on another user equipment device, regardless of whether they are the same or a different type of user equipment device. In addition, the changes made may be based on settings input by a user, as well as user activity monitored by the guidance application.
• Ininteractive media system400, the user equipment devices may be coupled tocommunications network414. Namely,user television equipment402,user computer equipment404, and wirelessuser communications device406 are coupled tocommunications network414 viacommunications paths408,410, and412, respectively.Communications network414 may be one or more networks including the Internet, a mobile phone network, mobile device (e.g., Blackberry) network, cable network, public switched telephone network, or other types of communications network or combinations of communications networks. BLACKBERRY is a trademark owned by Research In Motion Limited Corp.Paths408,410, and412 may separately or together include one or more communications paths, such as, a satellite path, a fiber-optic path, a cable path, a path that supports Internet communications (e.g., IPTV), free-space connections (e.g., for broadcast or other wireless signals), or any other suitable wired or wireless communications path or combination of such paths.Path412 is drawn with dotted lines to indicate that in the exemplary embodiment shown inFIG. 4 it is a wireless path andpaths408 and410 are drawn as solid lines to indicate they are wired paths (although these paths may be wireless paths, if desired). Communications with the user equipment devices may be provided by one or more of these communications paths, but are shown as a single path inFIG. 4 to avoid overcomplicating the drawing.
• Although communications paths are not drawn between user equipment devices, these devices may communicate directly with each other via communication paths, such as those described above in connection withpaths408,410, and412, as well other short-range point-to-point communication paths, such as USB cables, IEEE 1394 cables, wireless paths (e.g., Bluetooth, infrared, IEEE 802-11x, etc.), or other short-range communication via wired or wireless paths. BLUETOOTH is a trademark owned by Bluetooth SIG, INC. The user equipment devices may also communicate with each other directly through an indirect path viacommunications network414.
• Interactive media system400 includesmedia content source416 and mediaguidance data source418 coupled tocommunications network414 viacommunication paths420 and422, respectively.Paths420 and422 may include any of the communication paths described above in connection withpaths408,410, and412. Communications with themedia content source416 and mediaguidance data source418 may be exchanged over one or more communications paths, but are shown as a single path inFIG. 4 to avoid overcomplicating the drawing. In addition, there may be more than one of each ofmedia content source416 and mediaguidance data source418, but only one of each is shown inFIG. 4 to avoid overcomplicating the drawing. (The different types of each of these sources are discussed below.) If desired,media content source416 and mediaguidance data source418 may be integrated as one source device. Although communications betweensources416 and418 withuser equipment devices402,404, and406 are shown as throughcommunications network414, in some embodiments,sources416 and418 may communicate directly withuser equipment devices402,404, and406 via communication paths (not shown) such as those described above in connection withpaths408,410, and412.
• Media content source416 may include one or more types of media distribution equipment including a television distribution facility, cable system headend, satellite distribution facility, programming sources (e.g., television broadcasters, such as NBC, ABC, HBO, etc.), intermediate distribution facilities and/or servers, Internet providers, on-demand media servers, and other media content providers. NBC is a trademark owned by the National Broadcasting Company, Inc., ABC is a trademark owned by the ABC, INC., and HBO is a trademark owned by the Home Box Office, Inc.Media content source416 may be the originator of media content (e.g., a television broadcaster, a Webcast provider, etc.) or may not be the originator of media content (e.g., an on-demand media content provider, an Internet provider of video content of broadcast programs for downloading, etc.).Media content source416 may include cable sources, satellite providers, on-demand providers, Internet providers, or other providers of media content.Media content source416 may also include a remote media server used to store different types of media content (including video content selected by a user), in a location remote from any of the user equipment devices. Systems and methods for remote storage of media content, and providing remotely stored media content to user equipment are discussed in greater detail in connection with Ellis et al., U.S. patent application Ser. No. 09/332,244, filed Jun. 11, 1999, which is hereby incorporated by reference herein in its entirety.
• Mediaguidance data source418 may provide media guidance data, such as media listings, media-related information (e.g., broadcast times, broadcast channels; media titles, media descriptions, ratings information (e.g., parental control ratings, critic's ratings, etc.), genre or category information, actor information, logo data for broadcasters' or providers' logos, etc.), media format (e.g., standard definition, high definition, etc.), advertisement information (e.g., text, images, media clips, etc.), on-demand information, and any other type of guidance data that is helpful for a user to navigate among and locate desired media selections.
• Media guidance application data may be provided to the user equipment devices using any suitable approach. In some embodiments, the guidance application may be a stand-alone interactive television program guide that receives program guide data via a data feed (e.g., a continuous feed, trickle feed, or data in the vertical blanking interval of a channel). Program schedule data and other guidance data may be provided to the user equipment on a television channel sideband, in the vertical blanking interval of a television channel, using an in-band digital signal, using an out-of-band digital signal, or by any other suitable data transmission technique. Program schedule data and other guidance data may be provided to user equipment on multiple analog or digital television channels. Program schedule data and other guidance data may be provided to the user equipment with any suitable frequency (e.g., continuously, daily, a user-specified period of time, a system-specified period of time, in response to a request from user equipment, etc.). In some approaches, guidance data from mediaguidance data source418 may be provided to users' equipment using a client-server approach. For example, a guidance application client residing on the user's equipment may initiate sessions withsource418 to obtain guidance data when needed. Mediaguidance data source418 may provideuser equipment devices402,404, and406 the media guidance application itself or software updates for the media guidance application.
• Media guidance applications may be, for example, stand-alone applications implemented on user equipment devices. In other embodiments, media guidance applications may be client-server applications where only the client resides on the user equipment device. For example, media guidance applications may be implemented partially as a client application on control circuitry304 (FIG. 3) of user equipment device300 (FIG. 3) and partially on a remote server as a server application (e.g., media guidance data source418). The guidance application displays may be generated by the mediaguidance data source418 and transmitted to the user equipment devices. The mediaguidance data source418 may also transmit data for storage on the user equipment, which then generates the guidance application displays based on instructions processed by control circuitry.
• Media guidance system400 is intended to illustrate a number of approaches, or network configurations, by which user equipment devices and sources of media content and guidance data may communicate with each other for the purpose of accessing media and providing media guidance within a home network or over a media service provider network.Media guidance system400 may be applied in any one or a subset of these approaches, or in a system employing other approaches for delivering media and providing media guidance.
• In one approach,user equipment devices402,404, and406 may communicate with each other within a home network. User equipment devices can communicate with each other directly via short-range point-to-point communication schemes describe above, via indirect paths through a hub or other similar device provided on a home network, or viacommunications network414. Each of the multiple individuals in a single home may operate different user equipment devices on the home network. As a result, it may be desirable for various media guidance information or settings to be communicated between the different user equipment devices. For example, it may be desirable for users to maintain consistent media guidance application settings on different user equipment devices within a home network, as described in greater detail in Ellis et al., U.S. patent application Ser. No. 11/179,410, filed Jul. 11, 2005. Different types of user equipment devices in a home network may also communicate with each other to transmit media content. For example, a user may transmit media content from user computer equipment to a portable video player or portable music player.
• In another approach, users of user equipment devices inside and outside a home can use their media guidance application to communicate directly withmedia content source416 to access media content. Specifically, within a home, users ofuser television equipment404 anduser computer equipment406 may access the media guidance application to navigate among and locate desirable media content. Users may also access the media guidance application outside of the home using wirelessuser communications devices406 to navigate among and locate desirable media content.
• In another approach, users may have multiple types of user equipment by which they access media content and obtain media guidance. For example, some users may have home networks that are accessed by in-home and mobile devices. Users may control in-home devices via a media guidance application implemented on a remote device. For example, users may access an online media guidance application on a website via a personal computer at their office, or a mobile device such as a PDA or web-enabled mobile telephone. The user may set various settings (e.g., recordings, reminders, or other settings) on the online guidance application to control the user's in-home equipment. Various systems and methods for user equipment devices communicating, where the user equipment devices are in locations remote from each other, is discussed in, for example, Ellis et al., U.S. patent application Ser. No. 10/927,814, filed Aug. 26, 2004, which is hereby incorporated by reference herein in its entirety.
• In one embodiment of the present invention, users may remotely access and manage settings for interactive guidance applications implemented onuser equipment devices402,404, and/or406 using any suitable remote access user devices. Remoteaccess user device440 ofsystem400 shows a simplified illustrative embodiment of a remote access user device. More specific embodiments of remoteaccess user device440 are described below. In some embodiments, remoteaccess user device440 is a standard user device and may include a PC, a laptop, a tablet, a personal digital assistant (PDA), a mobile telephone, a portable video player, a portable music player, a portable gaming machine, a handheld computer, a portable television system, an automobile television system, other computer equipment, other wireless device, or other mobile user device having location positioning functionality. Remoteaccess user device440 may be a user device outside the user's home network (e.g., office computer) or any ofuser equipment device406 within the user's home network.
• Remoteaccess user device440 may include one or more ofprocessing circuitry444,storage450,communications device452, and remote access client442 (which is actually an application run by processingcircuitry444 and stored onstorage450, but has been drawn as a separate element for clarity).Processing circuitry444 may include all the features and components ofprocessing circuitry306 inFIG. 3.
• Storage450, which is coupled toprocessing circuitry444, may include memory (e.g., random-access memory, read-only memory, flash memory, or any other suitable memory), hard drives, optical drives, or any other suitable fixed or removable storage devices (e.g., floppy disk, CD, DVD, cassette, or any suitable recording or storage device).
• Remoteaccess user device440 may also includelocation positioning circuitry448 coupled toprocessing circuitry444.Location positioning circuitry448 may provide location positioning functionality through, for example, a global positioning system (GPS), or any other suitable means.Location positioning circuitry448 may supplyprocessing circuitry444 with the current location of the user, which may determine which of a plurality ofremote access servers460 remoteaccess user device440 may communicate with. The current location of the user may also determine the source of program information provided byremote access server460 to remoteaccess user device440.
• Remoteaccess user device440 may also include one ormore communications device452.Communications device452 may be any device suitable for supporting communications between remoteaccess user device440,remote access server460 andcommunications network480, such as a communication port (e.g., a serial port, parallel port, universal serial bus (USB) port, etc.), modem (e.g., any suitable analog or digital standard modem or cellular modem), network interface card (e.g., an Ethernet card, token ring card, etc.), wireless transceiver (e.g., an infrared, radio, or other suitable analog or digital transceiver), or other suitable communications device.
• Communication between remoteaccess user device440 andremote access server460 may take place overcommunications path482 and/or viacommunications network480 usingcommunications device452.Communications path482 may include any of the communication paths described above in connection withpaths408,410, and412.
• Communications path482 may include any suitable transmission medium. For example,communications path482 may include a serial or parallel cable, a dial-up telephone line, a computer network or Internet link (e.g., 10Base2,10Base 5, 10BaseT, 100BaseT, 10BaseF, T1, T3, etc.), an in-home network link, an infrared link, a radio frequency link, a satellite link, any other suitable transmission link or suitable combination of such links. Any suitable transmission or access scheme may be used such as standard serial or parallel communications, Ethernet, Token Ring, Fiber Distributed Data Interface (FDDI), Circuit-Switched Cellular (CSC), Cellular Digital Packet Data (CDPD), RAM mobile data, Global System for Mobile communications (GSM), time division multiple access (TDMA), code division multiple access (CDMA), any other suitable transmission or access scheme, or any suitable combination thereof. Preferablyremote access link482 is bidirectional. If desired, however, certain limited program guide functions may be accessed using a unidirectional link. An advantage of using a unidirectional scheme forlink482 is that such schemes are generally less complicated and less expensive than bidirectional links.
• Remoteaccess user device440 andremote access server460 may communicate overcommunication path482 using any suitable network and transport layer protocols, if desired. Remoteaccess user device440 andremote access server460 may communicate, for example, using a protocol stack which includes Sequenced Packet Exchange/Internetwork Packet Exchange (SPX/IPX) layers, Transmission Control Protocol/Internet Protocol (TCP/IP) layers, Appletalk Transaction Protocol/Datagram Delivery Protocol (ATP/DDP) layers, or any other suitable network and transport layer protocols or combination of protocols.
• Remoteaccess user device440 may includeremote access client442 for communicating requests to and receiving responses fromremote access server460. It should be noted thatremote access client442 is actually an application run by processingcircuitry444 and stored onstorage450, but has been drawn as a separate element for clarity.Remote access client442 may be accessed by users using one or more user input interfaces (not shown). Any suitable user input interface may be used to accessremote access client442, such as those described in connection withuser input interface310 ofFIG. 3.Remote access client442 may communicate with application program interface (API)462 ofremote server460 using any suitable communications scheme. In addition to using any of the already mentioned protocols, any number of other access, data-link, network, routing or other protocols may be involved in supporting communications between remote programguide access device440 andremote access server460 overremote access link482 and communications network480 (e.g., X.25, Frame Relay, Asynchronous Transfer Mode (ATM), Serial Line Interface (SLIP), point-to-point protocols (PPP), or any other suitable access, data-link, network, routing or other protocol).
• It should be noted that communications between remoteaccess user device440 andremote access server460 may occur over one or more communications paths, but are shown as a single path inFIG. 4 to avoid overcomplicating the drawing. In addition, there may be more than one of remoteaccess user device440, but only one of each is shown inFIG. 4 to avoid overcomplicating the drawing. Although communication between remoteaccess user device440 andremote access server460 is shown asdirect communications path482, in some embodiments, remoteaccess user device440 may communicate withremote access server460 through intermediate devices (not shown) such as those described above in connection with paths betweenmedia content source416 and mediaguidance data source418, anduser equipment402,404, and406.Remote access server460 may also run on an intermediate server, such as a web server.
• Remote access server460 ofmedia guidance system400 is a simplified illustrative embodiment of a remote access server that may be used in accordance with the principles of this invention.Remote access server460 may include one ormore processing circuitry464,storage470, communications device472, and application program interface (API)462 (which is actually an application run by processingcircuitry464 and stored onstorage470, but has been drawn as a separate element for clarity).Remote access server460 may be any suitable combination of hardware and software capable of client-server based interactions with remoteaccess user device440.Remote access server460 may, for example, receive user requests from remoteaccess user device440 and generate action requests to be transmitted for processing. In some embodiments,remote access server460 may run a suitable database engine, such as a SQL server or Oracle DB, and provide program guide data in response to queries generated by remoteaccess user device440.Processing circuitry464 may include any suitable processor, such as a microprocessor or group of microprocessors, and other processing circuitry such as caching circuitry, direct memory access (DMA) circuitry, and input/output (I/O) circuitry.Storage470 may include any suitable storage device including memory or other storage devices, such as random access memory (RAM), read only memory (ROM), flash memory, and a hard disk drive, that is suitable for storing the program guide data to be used by the remote access server. Program guide data may be stored onstorage device470 in any suitable format (e.g., a Structured Query Language (SQL) database).Storage470 may also store user profile information for correlating users with their respective user equipment devices.Storage470 may included several levels of primary, secondary, and auxiliary storage. Althoughstorage470 is shown in direct connection withprocessing circuitry464, in some embodiments, at least a portion or all ofstorage470 may be located on a separate data server remote fromremote access server470. Communications device472 may be any suitable communications device such as those described in connection withcommunications device452.Media guidance system400 may include multipleremote access servers460. However, only one is shown to avoid overcomplicating the drawing.
• Mediaguidance access server490 ofmedia guidance system400 is a simplified illustrative embodiment of an access server for a media service provider ofmedia guidance system400 that may be used in accordance with the principles of this invention. Mediaguidance access server490 may include one ormore processing circuitry494,storage492, communications device (not shown), and application program interface (API)496 (which is actually an application run by processingcircuitry494 and stored onstorage492, but has been drawn as a separate element for clarity). Mediaguidance access server490 may be any suitable combination of hardware and software capable of interactions with mediaguidance data source418,user equipment devices402,404, and406, andremote access server460. Mediaguidance access server490 may, for example, receive user requests fromremote access server460 for subsequent transmission touser equipment devices402,404, and/or406 for processing. In some embodiments, mediaguidance access server490 may run a suitable database engine, such as a SQL server or Oracle DB, and provide program guide data in response to queries generated byremote access server460.Processing circuitry494 may include any suitable processor, such as a microprocessor or group of microprocessors, and other processing circuitry such as caching circuitry, direct memory access (DMA) circuitry, and input/output (I/O) circuitry.
• Storage492 may include any suitable storage device including memory or other storage devices, such as random access memory (RAM), read only memory (ROM), flash memory, and a hard disk drive, that is suitable for storing data. In a typical usage scenario, mediaguidance access server490 obtains media guidance data from mediaguidance data source418. In some embodiments, mediaguidance access server490 may store or cache the media guidance data obtained from mediaguidance data source418 onstorage device492 in any suitable format (e.g., a Structured Query Language (SQL) database).Storage492 may also store action requests received fromremote access server460.Storage492 may included several levels of primary, secondary, and auxiliary storage. Althoughstorage492 is shown in direct connection withprocessing circuitry494, in some embodiments, at least a portion or all ofstorage492 may be located on a separate data server remote from mediaguidance access server490. Mediaguidance access server490 may also include communications device (not shown) that may be any suitable communications device such as those described in connection withcommunications device452.Media guidance system400 may include multiple mediaguidance access servers490. However, only one is shown to avoid overcomplicating the drawing.
• Cross-platformmedia guidance system400 is intended to illustrate a number of approaches, or network configurations, by which user equipment devices, sources of media content and guidance data, and remote access service providers may communicate with each other for the purpose of providing remote access to media guidance applications. The present invention may be applied in any one or a subset of these approaches, or in a system employing other approaches for delivering media and providing media guidance.
• In one illustrative usage scenario, a user at remoteaccess user device440 authenticates withremote access client442. Using theremote access client442, the user may select a program to be recorded on the user's in-home user equipment. For example, inFIG. 5 (which will be described in more detail below), a user may select “The Crocodile Hunter,” onchannel100, starting at 2:00 PM to be recorded on the user equipment. After the user confirms the selection onFIG. 7A (which will be described in more detail below), the remoteaccess user device440 or theremote access server460, may generate a request to be transmitted, either directly or through intermediate devices, for processing by the interactive media guidance application onuser equipment402,404, or406 (all ofFIG. 4).
• FIG. 5 shows illustrative grid program listings display500 that may be included in an exemplary implementation ofremote access client442 described in connection withFIG. 4 in accordance with one embodiment of the invention. In some embodiments, a user enrollment process including one or more user enrollment screens (not shown) may be completed before accessingdisplay500 or any remote access functionality. In some embodiments, the interactive user enrollment process may also present a series of questions to the user relating to the user's viewing habits, viewing times, favorite programming, favorite actors, favorite series, or any other suitable information. The information collected via the user enrollment process may be stored as a user profile on the remote access server, remote access user device, user equipment devices, or at a remote location (e.g., any storage facility connected tocommunication network480 ofFIG. 4) and may be used to automatically recommend or advertise specific programs. In some embodiments, the remote access service may also actively monitor a user's viewing behavior and actions throughremote access client442 ofFIG. 4. Information from this monitoring may be stored as part of the user's profile and may also be used to recommend or suggest programs.
• Each of the display screens inFIGS. 5-7 may include a number ofbanner advertisements524 and panel advertisements (not shown). The size, shape, and location of the aforementioned advertisements may be altered without departing from the spirit of the invention, and more or less advertisements than those shown inFIGS. 5-7 may be displayed, if desired.
• Display500 may include program information arranged by time and channel for providing remote access to interactive guidance application functions on user equipment.Display500 may includegrid502 with: (1) a column of channel/media type identifiers504, where each channel/media type identifier (which is a cell in the column) identifies a different channel or media type available; and (2) a row of time identifiers506, where each time identifier (which is a cell in the row) identifies a time block of programming.Grid502 also includes cells of program listings, such asprogram listing508, where each listing provides the title of the program provided on the listing's associated channel and time.Display500 also includes drop-down box530 which may be used to select the media service provider for the geographical location of the user equipment. In some embodiments, the media server provider selected may be stored in the user profile information and displayed during remote access sessions.Display500 also includes date/time menu532 that a user of remote access client442 (FIG. 4) may change. The media service provider, and the date and time selected by the user determine the program information displayed ingrid502. With a user input device, a user may select program listings by movinghighlight region510 ofgrid502.
• FIG. 6 shows illustrative screen600 for providing information relating to the program listing selected byhighlight region510 inFIG. 5. Screen600 may include, for example, the program title628, theprogram description624, the starting time for theprogram610, the channel on which the program is presented630, the program's rating (not shown), and other desired program information, such as, forexample access link622. In some embodiments, screen600 may also provide menu options for providing remote access to specific interactive guidance application functions.
• For example, the user may selectmenu option602 to remotely set up recording for the program on the in-home user equipment.FIG. 7A shows illustrativerecording setup screen700 that may be used by the user to remotely set up recording for the program according to one embodiment of the invention.Recording setup screen700 may include, for example, theprogram title702, the startingtime706, thechannel704, the program'sduration718, the program's rating (not shown), and other desired program information. In addition to displaying program information,screen700 may also be used to define additional options for the recording. For example, the user may instruct the user equipment on which the recording is to be scheduled when to begin recording. Using drop-down box712, the user may remotely instruct the interactive media guidance application to, for example, begin recording the program at it's scheduled start time or, alternatively, at some other user-determined time. Similarly, using drop-down box714, the user may remotely instruct the user equipment to, for example, stop recording the program at it's scheduled stop time or, alternatively, at some other user-determined time. Using drop-down box716, the user may also determine how long the user equipment may save the recorded program. The user may, for example, decide to save the recording until space is needed for new recordings or set a user-determined date when the recording may be removed or deleted by the user equipment. Althoughoptions712 through716 are depicted as drop-down boxes, any suitable input module may be used without departing from the spirit of the invention. For example, radio buttons may be used in one or more ofoptions712 through716. After selecting and/or reviewing information for remotely setting up the recording, the use may confirm the recording or abort altogether. For example, the user may selectmenu item710 to confirm the recording setup. Alternatively, the user may selectmenu item720 to abort the recording setup. In some embodiments, the user may choose to save the recording setup on, for example,storage470 of the remote access server for later confirmation or abandonment.
• Returning to illustrative screen600 inFIG. 6, the user may additionally or alternativelyselect menu option604 to remotely set up a reminder for the program on the in-home user equipment.FIG. 7B shows illustrativereminder setup screen750 that may be used by the user to remotely set up reminders for the program according to one embodiment of the invention.Reminder setup screen750 may include, for example, the program title752, the starting time756, thechannel754, the program'sduration768, the program's rating (not shown), and other desired program information. In addition to displaying program information,screen700 may also be used to define additional options for setting up the reminder. For example, the user may instruct the user equipment on which the reminder is to be scheduled when to display the reminder. Using menu item762, the user may remotely instruct the user equipment to, for example, present the reminder for the program at it's scheduled start time or, alternatively, at some other user-determined time. Similarly, using menu item764, the user may remotely instruct the user equipment to, for example, stop reminding the program at it's scheduled stop time or, alternatively, at some other user-determined time. Using menu item766, the user may also determine how long the user equipment may keep the reminder active. The user may, for example, decide to keep the reminder active until the series completes its seasonal run, keep the reminder active for the specified episode only, or set a user-determined date when the reminder may be deactivated or deleted by the user equipment. After selecting and/or reviewing information for remotely setting up the reminder, the use may confirm the reminder or abort altogether. For example, the user may selectmenu item760 to confirm the reminder setup. Alternatively, the user may selectmenu item770 to abort the reminder setup. In some embodiments, the user may choose to save the reminder setup on, for example,storage470 of the remote access server for later confirmation or abandonment.
• After a user confirms a program action request, one or more action request definitions may be generated for the user's selection. For example, an action request definition may define the specific action that the user wishes to schedule (e.g., set up recording or set up reminder), the selected channel, selected start time, user client identification information, and any additional information that may be supported by the application program interface of the remote access server. The action request definition may be generated by remoteaccess user device440, remote access server460 (both ofFIG. 4), or by a hybrid approach in which the remote access user device generates a request based on user inputs (e.g., time and channel) and then sends the request to a remote access service which adds additional metadata (e.g., program identification information) to the request.
• As shown inFIG. 8A, XML tags may be used to define one or more action request definitions. Other suitable data structures may be used in other embodiments.XML file800 includes file name802, which may be used to uniquely identify the request. In some embodiments, name802 includes a unique numeric descriptor.Tag data804 may include XML tags that define program channel, action requested (e.g., set reminder or set recording), and the start time, for the program for which the action is requested. Program set definitions may additionally or alternatively include search criteria. This search criteria may define a search string to be executed on a media guidance application database or other content database which may receive the action request definition.
• It should be noted that the application program interface (API) for most media guidance access servers490 (FIG. 4) for media service providers (which may receive and store the action request) may not have the capability to receive other program-specific information such as a program title, a unique program identification, a program source name (e.g., “HBO”), or a unique identifier for the program source. As a result, the examples described herein may not include such program-specific information. However, where the API for the cable provider's server is capable of receiving additional program information, the action request definition generated for the user request may include this additional information without departing from the spirit of the invention.
• The action request definition may be transmitted to be processed by the user equipment. In some embodiments, the action request may be received from the remote access server by the user equipment (e.g.,user equipment devices402,404, and/or406 inFIG. 4). The user equipment may process the request using program information from, for example, media guidance data source418 (FIG. 4). In other embodiments, the action request may be received from the remote access server by a cable provider's remote service server which then subsequently transmits the request to the interactive media guidance application. In some embodiments, the cable provider may store and monitor information relating to the request for further analysis.
• In some embodiments, the user equipment or a service provider for the user equipment may send an acknowledgement to the remote access server upon receiving the action request. The acknowledgement may include information previously included in the action request definition and additional program information relating to the actual program against which the requested action is to be performed, such as the program title.
• FIG. 8B shows illustrative action request acknowledgement that may be transmitted by the user equipment or a service provider for the user equipment to the remote access server. As shown inFIG. 8B, XML file810 may includefile name812, which may be used to uniquely identify the action request confirmation. Tag data814 may include XML tags that define the program title, channel, and start time for the program for which the requested action may have been scheduled. Upon receiving XML file810, the remote access server may compare additional information contained in the file with the corresponding information in the remote access program information databases to detect if the wrong program may have been recorded. For example, in screen700 (FIG. 7A) the user intended to record an episode of “The Crocodile Hunter.” However, XML file810 includes program title information indicating that the program “Sex and the City” was scheduled to be recorded. The remote access server may use the disparity in title information to detect that the wrong program may have been scheduled to be recorded and take steps to schedule a recording for the correct program.
• FIGS. 9A and 9B collectively showillustrative process900 for remotely scheduling an action request with interactive media guidance applications on user equipment according to one embodiment of the invention. A user wishing to remotely access interactive media guidance application on user equipment may begin a remote access request by, for example, providing identification information toremote access client442 for authenticating with theremote access server460. In some embodiments, access toremote access server460 may be restricted to subscribers who may or may not pay a subscription fee. Using a remote access client442 (e.g., displays inFIGS. 5-7), the user may specify parameters for the action request.
• Atstep906, an action request is generated for the program selected by the user. In some embodiments, the action request may be completely generated by remoteaccess user device440 and passed on toremote access server460 for transmission. In other embodiments, remoteaccess user device440 andremote access server460 may each generate a portion of the action request. For example, remoteaccess user device440 may generate an action request including user-determined parameters and pass it off toremote access server460 which may supplement the action request with additional routing or identifying information for subsequent transmission. The program scheduling information used to generate the action request may be obtained from program listings information stored onstorage470 of the remote server or from a data cache included instorage450 of remoteaccess user device440. The scheduling information may be obtained from a data provider for the remote access service (hereinafter referred to as “remote access data”) and may not correspond to the program listings information used by the interactive media guidance application implemented onuser equipment402,404, and/or406 (all ofFIG. 4). The action request including remote access data may be transmitted using, for example,XML file800 inFIG. 8A for processing. The program information used by the user equipment devices will hereinafter be referred to as “local guide data.” In some embodiments, local guide data, while used by the interactive media guidance application, may be retrieved by the media guidance access server or the cable/satellite/media service provider and passed through to remote access server460(FIG. 4) for inclusion inXML file800.
• Atstep908, the action request is received byremote access server460 from the remoteaccess user device440. The action request may be communicated fromremote access client442 to remote access serverapplication program interface462 over communication path482 (all ofFIG. 4) using any suitable communication protocol.
• At step910,remote access server460 transmits the action request to the interactive media guidance application on the user equipment (e.g.,402,404, and/or406 ofFIG. 4) for scheduling the requested action. The action request may include general criteria for locating the actual program (e.g., start time and channel). In some embodiments, the remote access server may transmit the action request to a media guidance access server490 (FIG. 4) of a media service provider of the interactive media guidance application on the user equipment for subsequent transmission to the user equipment. The action request may include program-specific identification for the program (e.g., program title and/or episode title) in cases where the API of media guidance access server490 (FIG. 4) is capable of receiving such information. The action request may be transmitted to the user, equipment from the remote access server.
• Atstep912, the action request is received on the user equipment. The action request may be received from remote access server460 (FIG. 4) or through an intermediate server such as media guidance access server490 (FIG. 4) for the media service provider of the interactive media guidance application. The process continues to step914.
• Atstep914, the interactive media guidance application locates, in the media guidance information (e.g., mediaguidance data source418 ofFIG. 4) provided by a media service provider, the corresponding program information for which the requested action will be scheduled. The corresponding program information is located based on scheduling information received in the action request. In some embodiments, the received action request may include, for example, the start time and the channel for the program for which the action is requested without including the actual program identifier. The program identifier for the corresponding program may be located by the interactive media guidance application on the user equipment or by the media service provider for the interactive media guidance application and passed through to the interactive media guidance application on the user equipment. The search for the corresponding program information may be controlled by processor300 (FIG. 3) inuser equipment devices402,404, and/or406 (all ofFIG. 4) or any other processor associated with the interactive media guidance application. In some embodiments the received action request may include the appropriate program identifier for the media service provider of the interactive media guidance application. These embodiments will be described in detail below in connection withFIG. 10.
• Atstep920, a determination is made whether program information corresponding to the scheduling information included in the action request has been located in media guidance data source418 (FIG. 4). If the interactive media guidance application is unable to locate the corresponding program information, an acknowledge may be transmitted to the remote access server atstep924 to indicate that the requested action was not scheduled. If the interactive media guidance application is able to locate the corresponding program information, the process continues to step922.
• At step922, the corresponding program information from the local guide data (e.g., channel, start time, and program title) is transmitted to the remote access server in an acknowledgment from the interactive media guidance application on the user equipment. For example, XML file810 may be transmitted to the remote access server in acknowledgement to the action request received atstep912. The interactive media guidance application may transmit the acknowledgement to the remote access service without first scheduling the requested action on the user equipment. In these embodiments, the action request may be stored on media guidance access server490 (FIG. 4) of a media service provider and/or on the user equipment (e.g., onstorage308 ofprocessor300 in402,404, and/or406) while waiting for the remote access server to instruct the user equipment at step980 (described in more detail below) to proceed to schedule the action based on the corresponding program information transmitted to the remote access server at step922 above. The process continues to step926.
• Atstep926, the acknowledgment is received byremote access server460. The acknowledgement may be received through communications device472 by any suitable means. In some embodiments,remote access server460 may pass the acknowledgement on toremote access client442 throughcommunications path482. In other embodiments, the acknowledgement may be alternatively (or additionally) received by remoteaccess user device440 through communications device452 (all ofFIG. 4) from the interactive media guidance application.
• Atstep960, using the program information included in the acknowledgment received from the interactive media guidance application, a determination is made whether a disparity exists between the program information for the program inremote access server460 and the program information for the program in the local guide data used by the interactive media guidance application onuser equipment402,404, and/or406 (all ofFIG. 4). This determination may be made by remote access user device440 (FIG. 4) or by remote access server460 (FIG. 4). For example, program title included in the acknowledgment in XML file810 (FIG. 8B) may be compared with the corresponding program title in the remote access data. In the illustration presented in screen700 (FIG. 7A) the user intended to schedule a recording of an episode of “The Crocodile Hunter” with the interactive media guidance application. However, when the selected channel and start time were transmitted to the interactive media guidance application in XML file800 (FIG. 8A), the interactive media guidance application responded with acknowledgement XML file810 (FIG. 8B) indicating that the program corresponding to the channel and start time was “Sex and the City.” In this instance, the remote access server may compare the program title included in XML file810 with the corresponding program title for the schedule in the remote access data to detect the disparity.
• If no disparity is detected atstep960, the process continues to step980 where the requested action is scheduled with the interactive media guidance application on the user equipment. The interactive media guidance application may schedule a recording, set up a reminder, or schedule some other program-specific action for the program located by the interactive media guidance application instep920. Depending on the options contained in the action request, the interactive media guidance application may also schedule other actions related to the action request such as, for example, scheduling a future date for when the recorded program may be deleted from the user equipment.
• If a disparity is detected atstep960, the process continues to step961. Atstep961,remote access server460 transmits a search request for alternate scheduling information for the program to mediaguidance access server490 and/or to media guidance data source418 (all ofFIG. 4). The search request may include a SQL-based query for program information meeting certain criteria. For example, in the illustration discussed above in connection withstep960, the search request may include a SQL-based query for all channel and start times associated with all programs whose program title contains the word “Crocodile.”
• Atstep962, using the search request transmitted by the remote access server, a search may be performed on media guidance data source418 (FIG. 4) for alternate scheduling information for the target program for which the user intended to schedule the action. The search may be performed on one or more mediaguidance data sources418 for one or more media service providers. In addition to the program title, the search may consider additional program information such series identifier, program rating, standard/high definition indicator, episode title, and any combination of these properties.
• Complex, flexible matching algorithms that may support exact match techniques and/or partial or “fuzzy” matching logic (e.g., searching for a closest match) may be used by the search to locate alternate scheduling information for the program. During the search, program information associated with programs on different channels may be compared to program information for the target program selected by the user. Based on the degree of similarity between the program information for a program and the target program selected by the user, a “similarity rating” may be assigned to that particular program for that channel. The similarity rating may be determined using any suitable algorithm or weighting logic. For example, a substantial similarity between program titles and/or episode titles may be weighted more heavily in the similarity rating algorithm than an exact match between program rating information. Program information for programs on a plurality of channels associated with media guidance data source418 (FIG. 4) may be searched. Searching for alternate scheduling information may involve searching alternate scheduling information from a plurality of media service providers (e.g., cable service providers and satellite service providers), whether that information is stored in one database or a plurality of databases. For example, searching for alternate scheduling information may involve searching a plurality of databases for media guidance data source418 (FIG. 4), in which each database is associated with a different media service provider. In some embodiments,remote access server460 may have direct access to mediaguidance data source418. In these embodiments,remote access server460 may by-pass mediaguidance access server490 and perform a search on mediaguidance data source418 using a remote access connection. It should be noted that the similarity rating algorithms discussed above may occur at remote access server460 (FIG. 4) after the initial search results are received from the media guidance access server at step963 (described below). For example, the remote access server may request (at step961) a “crude” set of program information that may potentially match the target program and refine this set to narrow it down to the closest matches. When the search is completed, the process continues to step963.
• Atstep963,remote access server460 receives the search results from mediaguidance access server490 or alternatively from media guidance data source418 (all ofFIG. 4). The search result may include program information sets for all programs matching the search query. Alternatively, the remote access server and/or media guidance access server may set a maximum number of program information sets to be returned in the results. In some embodiments, the results may include additional status indicator informing the remote access server of the number of results returned by the query and/or some other status indicia for the query. The process continues atstep964.
• Atstep964, a determination is made whether alternate scheduling information is found for the original program selected by the user. The remote access system may set minimum matching requirements for deciding whether appropriate alternate scheduling information has been located. In a typical usage scenario, the remote access system may use a “substantial similarity” test. In some embodiments, only scheduling information for programs having similarity ratings that satisfy the predetermined minimum criterion may pass the substantial similarity test and, consequently, be considered alternate scheduling information for the original program selected by the user. For example, assume that the similarity rating for the program information for a program associated with a channel may range from 0 to 100, where 0 indicates that the program is completely mismatched with the original program selected by the user, and 100 indicates an exact match with the original program selected by the user. In an illustrative substantial similarity test, the remote access system may set a predetermined minimum criterion that program information for the program may be considered alternate scheduling information for the original program selected by the user only if it has a similarity rating that is 50 or higher. If no other program passes the substantial similarity test, the remote access system may conclude that alternate scheduling information could not be located for the original program selected by the user. Note that the actual method for determining similarity between two or more programs may be based on any appropriate test or algorithm without deviating from the spirit of the invention. If alternate scheduling information is not found, the process may continue to step970 (described in more detail below) where corrective action may be taken, and to step974 where the user is informed that the action request could not be scheduled. Otherwise, the process may continue to step966.
• At step966, the remote access user device or the remote access server may transmit alternate scheduling information to the user equipment (or to a service provider for subsequent transmission to the interactive media guidance application). The remote access system may also set minimum matching requirements for choosing which of several close-matching alternate scheduling information sets to transmit to the interactive media guidance application on the user equipment. In some embodiments, the program information for all channels that satisfy the predetermined minimum criterion as described instep962 may be transmitted. In other embodiments, the program information for only the channel with the highest similarity rating may be transmitted. In still other embodiments, up to a predetermined number of program information for channels with highest similarity ratings may be transmitted. The alternate scheduling information may be transmitted in XML format similar to XML file800 (FIG. 8). If alternate scheduling information includes scheduling information from multiple programs, the remote access server may send oneXML file800 each for the alternate scheduling information for each program, or send oneXML file800 including a list of the alternate scheduling information for all programs. After alternate scheduling information is transmitted, the process may continue to steps968 (described below) and970.
• Atstep970,remote access server460 may transmit information regarding the disparity to a provider of program information for the remote access service. The data provider may use the disparity information to improve the accuracy of program information available to the remote access server for future request. In addition to transmitting information about the disparity, the remote access server may also store at least a portion of this information at step972 for use in future action requests to interactive media guidance applications on user equipment devices using the same media service provider.
• Atstep968, the interactive media guidance application ofmedia guidance system400 receives alternate scheduling information for scheduling the requested action. Similar to step912 described above, the interactive media guidance application onuser equipment402,404 and/or406 (all ofFIG. 4) may receive the alternate scheduling information from the remote access server or alternatively, from a media guidance access server490 (FIG. 4) of a media service provider for the interactive media guidance application. After the interactive media guidance application receives alternate scheduling information, the process may continue at step980 (described above) where the interactive media guidance application on the user equipment schedules the action for the program based on the alternate scheduling information.
• In practice, one or more steps shown inprocess900 may be combined with other steps, performed in any suitable order, performed in parallel (e.g., simultaneously or substantially simultaneously) or removed. For example, information regarding the disparity may be transmitted to a data provider for the remote access service at anytime after the disparity is detected, and steps962 and964 may be combined into a single step of searching for alternate scheduling information.
• In some embodiments, the interactive media guidance application may schedule the requested action for the program (at step980) prior to sending the program information included in the acknowledgement and independent of whether a disparity is later detected between the local guide data and the remote access program data. In these embodiments, each subsequent alternate scheduling information set sent to the interactive media guidance application for that action scheduling attempt may also include instructions to the interactive media guidance application to delete the previous scheduled action. The previous scheduled action to be deleted may be identified by back-feeding metadata included in the acknowledgment and/or previous action request.
• FIGS. 10A and 10B collectively showillustrative process1000 for remotely scheduling an action request with interactive media guidance applications on user equipment according to one embodiment of the invention. Inprocess1000,steps1006 through1020, andstep1024 are equivalent tosteps906 through920, and step924 of process900 (all ofFIG. 9A) respectively.Step1022 is equivalent to step922 of process900 (FIG. 9A), with the exception that atstep1022, the interactive media guidance application on the user equipment (or a remote server for a media service provider of the interactive media guidance application) also transmits the source identification (e.g., “HBO”, “Spike TV”) that may be providing data for the channel and start time information retrieved from the action request. The process continues to step1026 which is similar to step926 of process900 (all ofFIG. 9A) with the exception that, atstep1026, the remote access server also receives the source identification for the data provider for the channel and start time information included in the acknowledgement from the interactive media guidance application. The process continues atstep1030, where remote access server460 (FIG. 4) determines whether there is a disparity between the data source ID for the interactive media guidance application on the user equipment and the data source ID used to by the remote access user device and/or the remote access server to generate the action request. If no disparity exists between the source IDs, the process continues to step1060 and then to step1080 which are equivalent tosteps960 and980, respectively, of process900 (FIG. 9).
• If a disparity is detected between the source IDs, the process continues to step1032 where the remote access server transmits a request for corrected program information to one or more of media guidance access server490 (FIG. 4), media guidance data source418 (FIG. 4), and the interactive media guidance application on the user equipment. Corrected program information is received atstep1034 at the remote access server and may be stored to storage470 (FIG. 4) atstep1036. The process continues to step1062 where the remote access server may search the media guidance data source of the interactive media guidance application based on the corrected remote access data for alternate scheduling information for the target program. As described above in connection withsteps961 to963 of process900 (FIG. 9) the remote access server may transmit a search request to media guidance access server490 (FIG. 4) including a search string for the search. Alternatively, the remote access server may by-pass mediaguidance access server490 and connect to media guidance access server418 (FIG. 4) using, for example, a remote access connection. The search may be executed against the media guidance data source using processes and algorithms similar to those described above in connection with steps962 (FIG. 9) and the search results may be received at the remote access server using processes and devices similar to those described in connection withstep963 of process900 (FIG. 9). The process continues withsteps1064 through1080 which are equivalent to steps,964 through980 respectively of process900 (FIG. 9).
• In practice, one or more steps shown inprocess1000 may be combined with other steps, performed in any suitable order, performed in parallel (e.g., simultaneously or substantially simultaneously) or removed.
• In some embodiments; API496 of media guidance access server490 (FIG. 4) may accept or possibly require action requests that specify an actual source (e.g., “HBO”) in addition to or instead of a channel (e.g.,100). This may be especially relevant where, for example, the channel for a source is shared by multiple sources at different times of the day. Since the source ID is generally more specific than a channel number, using the source ID in place of or in addition to the channel number tends to increase the accuracy of the remote access service. However, inconsistencies in source identification schemes used by the remote access service and the interactive media guidance application may lead to disparities between program listings information used by the two platforms and lead to recording errors. Furthermore, among media service providers, the same source may be identified by a different name or identifier. For example, a source identified as “Spike TV” by the remote access service may be identified as “SPK” by one media guidance application and “100-Spike” by yet another. Hence, the remote access server may maintain a table cross-references source identification information between the remote access service and media service providers.
• FIG. 11A shows illustrative lookup table1100 for cross-referencing source identification information between the remote access service provider and various media service providers according to one embodiment of the invention. Lookup table1100 may include source identification information for various media service providers. Lookup table1100 may include (1) acolumn1102 of source identifiers for the remote access program listings, where each source identifier (which is a cell in the column) identifies a different program information source available to the remote access service; and (2) a row ofmedia service providers1104, where each media service provider (which is a cell in row) identifies a program listings source used by one or more interactive media guidance applications and is different from the program listings source used by the remote access service. Lookup table1100 also includes cells of source identifiers, such assource identifier1108, which corresponds the media service provider's source identifier to the remote access server's source identifier specified incolumn1102 of the same row. The remote access service may include the source identifier for each media service provider in the action request in addition to or instead of, for example, the channel number.
• The remote access server may also include a lookup table (that is similar to lookup table1100) for managing inconsistencies between program identification used by media service providers and that used by the remote access service.FIG. 11B shows illustrative lookup table1150 for cross-referencing program identification information between the remote access service provider and various media service providers according to one embodiment of the invention. Lookup table1150 may include (1) acolumn1152 of program identifiers for the remote access program listings, where each program identifier (which is a cell in the column) identifies a different program available to the remote access service; and (2) a row of mediaservice provider identifiers1154, where each media service provider (which is a cell in row) identifies a program listings source used by one or more interactive media guidance applications and that is different from the program listings source used by the remote access service. Lookup table1150 also includes cells of program identifiers, such asprogram identifier1158, which corresponds the media service provider's program identifier to the remote access server's program for the same program identified incolumn1152 for the same row. The remote access service may include the program identifier for each media service provider in the action request in addition to or instead of, for example, the channel number.
• Lookup tables1100 and1150 may be stored onstorage device470. (FIG. 4) in any suitable format such as, in Structured Query Language (SQL) format. Furthermore, any suitable layout may be used. For example, instead of one table for all media service providers, the remote access service may have a separate table for each media service provider.
• FIG. 12 showsillustrative process1200 for remotely scheduling an action request with interactive media guidance applications on user equipment using a lookup table maintained by the remote access system. Atstep1202, remote access server460 (FIG. 4) maintains lookup tables (such as lookup tables1100 and1150 ofFIG. 11) for cross-referencing program and/or source identification information for the remote access program information provider and the media service program information provider. Atstep1204, remote access server460 (FIG. 4) receives an action request for a program from remote access user device440 (FIG. 4). The action request may include the media service provider530 (FIG. 5) selected by the user and the program identifier for the program selected by the user. As shown in lookup tables1100 and1150 (both ofFIG. 11), the remote access server and the media service provider530 (FIG. 5) selected by the user may differ in their identification of programs and/or media sources. Therefore, the process continues to step1220, where the remote access server attempts to cross-reference the program and/or media source identifiers in the action request to the program and/or source identifiers of the selected media service provider530 (FIG. 5) using lookup tables1100 and1150 (both ofFIG. 11). It should be noted that in some embodiments, the remote access server may perform the cross-reference atstep1220 when the user selects a media service provider530 (FIG. 5). Hence, in these embodiments, the action request received atstep1204 may include identifiers for the media service provider530 (FIG. 5) and, therefore,step1220 may be performed beforestep1204. The process continues to step1222.
• Atstep1222, a determination is made whether the remote access server was able to cross-reference the its program and/or media source identifiers with that of media service provider530 (FIG. 5). In some embodiments, the remote access server may not find the proper cross-reference if media service provider530 (FIG. 5) selected by the user does not have identifier information in lookup tables1100 and/or1150 (both ofFIG. 11). If corresponding program and/or source identifier is not located for the program (or the media service provider), the process continues to step1240 (described below). Otherwise, the process continues to step1230.
• Atstep1230, remote access server460 (FIG. 4) generates an action request for the program including the program and/or media source information for the program. The devices and processes used to generate the action request insteps906 and1006 ofFIGS. 9 and 10, respectively. The action request may include program and/or source identifiers for the media service provider where the media guidance access server490 (FIG. 4) for the media service provider (or the interactive media guidance application on the user equipment) supports including this information in the action request. Alternatively or additionally, the program and source identifier for the media service provider may be used by the remote access server to improve the accuracy of scheduling information (e.g., the channel and the start time) included in the request. The process continues to step1232.
• Atstep1232, the action request for the program is transmitted for processing by the interactive media guidance application. Similar to step910 (FIG. 9A) the program action request may be transmitted to the interactive media guidance application on the user equipment (or to the media service provider for subsequent transmission to the interactive media guidance application on the user equipment). The process continues to step1234 where the action request is received by interactive media guidance application, and then to step1250 where the action is scheduled with the interactive media guidance application. After the requested action is scheduled with the interactive media guidance application, the media guidance application may transmit an acknowledgement back to the remote access server. Similar to step922 (FIG. 9A), the acknowledgement may include program information for the actual program against which the action was scheduled. The remote access server may receive the information and compare the received program information with its own program information for the target program selected by the user to detect any disparities. Although not shown on the drawings,step1250 may involve the request-response sequences described in connection with process900 (FIG. 9) to ensure that the requested action is scheduled for the target program.
• Returning to step1222, if source and/or program identification information is not found for the selected media service provider, the remote access server may take steps atstep1240 to update the lookup tables. For example, the remote access server may place requests to the media service provider for updated program and/or source information and store the response to the lookup tables. At step1242, a determination is made whether the lookup tables have been corrected. If the have been corrected, the process may return to step1220 to continue processing the user's request. Otherwise, the user is notified atstep1244 that the request failed.
• In practice, one or more steps shown inprocess1200 may be combined with other steps, performed in any suitable order, performed in parallel (e.g., simultaneously or substantially simultaneously) or removed.
• FIG. 13 showsillustrative process1300 for remotely accessing user equipment implementing an interactive media guidance application from a mobile device having location positioning functionality according to one embodiment of the invention. In this embodiment, the data source used by the remote access server and the data source used by the interactive media guidance application may be selected based on their respective locations. In a typical usage scenario, a user of mobile remoteaccess user device440 may be in a geographical location (e.g., zip code) that differs from the geographical location of the user equipment. There is therefore at least a possibility that the programming information available to the two geographical areas may differ.Process1300 is an illustrative process for managing this discrepancy.
• Inprocess1300, at step1302, remote access client442 (FIG. 4) receives a request from an authorized user of the remote access server. In some embodiments, the user may authenticate or otherwise identify withremote access client442. The process continues to step1306. Atstep1306,remote access server460 locates a program information source for mobile remoteaccess user device440 based on the current location of the device. Any suitable mobile remoteaccess user device440 with location-positioning functionality may be used such as, a cellular telephone, a laptop computer, a personal digital assistant (PDA), a handheld computer, a portable television system, and an automobile television system. The current location of the mobile remote access user device may be detected using location-positioningcircuitry448 in mobile remote access user device440 (all ofFIG. 4). Atstep1308, the remote access user device generates an action request using program information obtained from location-based program data forremote access server460. Similar to step906 (FIG. 9A), the request may be fully generated by the mobile remote access user device or in conjunction with the remote access server. Atstep1310, the remote access server receives the action request from the mobile remote access user device. Atstep1312, the remote access server transmits the action request to the interactive media guidance application on the user equipment. The interactive media guidance application on the user equipment may receive the action request from the remote access server or from an intermediate remote server for a media service provider of the interactive media guidance application. The interactive media guidance application schedules the requested action based on the programming information for its own geographical location provided by the media service provider. After the action request is scheduled, the interactive media guidance application may send an acknowledgment similar to XML file810 toremote access server460. Atstep1314,remote access server460 may use any of the processes previously described in connection withFIG. 9 andFIG. 10 to determine if a disparity exists between the program information for the target program on the remote access server and the program information for the actual program included in the acknowledgement received from the interactive media guidance application. If no disparity is detected, the process continues to step1320 where the request is scheduled with the interactive media guidance application on the user equipment. The processes and devices used atstep1320 are similar to those described above in connection withstep980 ofFIG. 9. If a disparity exists between the program information for the target program on the remote access server and the program information for the actual program included in the acknowledgement received from the interactive media guidance application, the process continues to step1316. Atstep1316, the remote access server transmits alternate scheduling information for the target program to the interactive media guidance application for scheduling the requested action for the program on the user equipment. The search for alternate scheduling information may use similar devices and processes as those described in connection withsteps962 and964 (both ofFIG. 9B). The process continues at step1320 (described above) where the interactive media guidance application schedules the requested action for the program based on the alternate scheduling, information transmitted by the remote access server atstep1316.
• In practice, one or more steps shown inprocess1300 may be combined with other steps, performed in any suitable order, performed in parallel (e.g., simultaneously or substantially simultaneously) or removed.
• It will be appreciated that while the discussion of media content has focused on video content, the principles of media guidance can be applied to other types of media content, such as music, images, and multi-media content.
• The above described embodiments of the present invention are presented for purposes of illustration and not of limitation, and the present invention is limited only by the claims which follow.

Claims (15)

1-30. (canceled)

31. A method for remotely accessing user equipment implementing an interactive media guidance application, the method comprising:

maintaining a lookup table that cross-references program identification or source identification information for a program information service provider and a media service provider, wherein the program identification or source identification information for the program information service provider and the program identification or source identification information for the media service provider are different;

receiving a program action request from a user device identifying a program using the program identification or source identification information for the program information service provider;

cross-referencing the program identification or source identification information of the program action request with the corresponding program identification or source identification information for the media service provider in the lookup table; and

transmitting scheduling information comprising the program identification information or the source identification information of the media service provider for receipt by user equipment for scheduling the action request for the program to be performed by the user equipment.

32. The method defined inclaim 31 wherein transmitting the scheduling information comprises transmitting the scheduling information to a media service provider or to the user equipment.

33. The method defined inclaim 31 wherein the media service provider is selected from the group consisting of: a cable service provider, and a satellite service provider.

34. The method defined inclaim 31 wherein the interactive media guidance application comprises an interactive program guide.

35. The method defined inclaim 31 wherein the user device is selected from the group consisting of: a personal computer, a notebook computer, a wireless device, and a cellular telephone.

36. The method defined inclaim 31 wherein the user equipment comprises a set-top box.

37-75. (canceled)

76. A system for remotely accessing user equipment implementing an interactive media guidance application, the system comprising:

a processor configured to:

maintain a lookup table that cross-references program identification or source identification information for a program information service provider and a media service provider, wherein the program identification or source identification information for the program information service provider and the program identification or source identification information for the media service provider are different;

receive a program action request from a user device identifying a program using the program identification or source identification information for the program information service provider;

cross-reference the program identification or source identification information of the program action request with the corresponding program identification or source identification information for the media service provider in the lookup table; and

transmit scheduling information comprising the program identification information or the source identification information of the media service provider for receipt by user equipment for scheduling the action request for the program to be performed by the user equipment.

77. The system defined inclaim 76 wherein the processor, in transmitting the scheduling information, is further configured to transmit the scheduling information to a media service provider or to the user equipment.

78. The system defined inclaim 76 wherein the media service provider is selected from the group consisting of: a cable service provider, and a satellite service provider.

79. The system defined inclaim 76 wherein the interactive media guidance application comprises an interactive program guide.

80. The system defined inclaim 76 wherein the user device is selected from the group consisting of: a personal computer, a notebook computer, a wireless device, and a cellular telephone.

81. The system defined inclaim 76 wherein the user equipment comprises a set-top box.

82-89. (canceled)

Images