US20090021796A1 - Facsimile to e-mail communication system with local interface - Google Patents

Abstract

A fax to E-mail system and related method are shown, whereby a hardcopy document is sent via a fax device to its recipient via electronic mail through a data network (such as the Internet), and is delivered in such a manner that it can be retrieved by the recipient at an E-mail device, in the ordinary course of retrieving the E-mail, and displayed on the screen of the E-mail device. The invention provides for and accomplishes the delivery of a document, which begins as a hardcopy, as an electronic file retrieved through E-mail recipient's terminal and displayed on the computer screen of the E-mail recipient's terminal. The system and method also provides for an interface device which connects to a conventional fax device for communicating E-mail addresses and routing hardcopy documents to the E-mail network. The invention provides a means for embedding the functions of the interface device into conventional fax devices. The system can also be used in cooperation with Internet Web service for reporting, accounting, information services, and user interaction

Description

BACKGROUND OF THE INVENTION
• The present invention relates generally to the field of communications associated with the communication of facsimile messages and associated with the uniting of traditionally distinct message delivery systems such as facsimile delivery and electronic mail delivery.
• The popularity of the quick and easy facsimile delivery of messages and the popularity of low cost delivery of messages via electronic mail (also referred to as “E-mail”) messaging systems have for quite some time enticed attempts to mingle the two technologies, and efforts have become even more fervent in the wake of the recent explosive increase in use of the global computer data network known as the “Internet”. An early attempt to mingle facsimile and Email message delivery technologies is represented by the Facsimile Transmission System of U.S. Pat. No. 4,941,170 (Herbst). Herbst appears to show a system which uses an E-mail system to route a facsimile file between controllers associated with the E-mail network in order to accomplish, in the end result, a facsimile input and a facsimile output. U.S. Pat. No. 4,837,798 (Cohen, et al.) discloses a system whose stated goal is to provide a single, “unified” electronic mailbox for storing either messages or notification of the existence of messages of different types. Cohen, et al. does mention the integration of facsimile mail messages, but does not appear to clearly discuss how the system would handle such fax messages. U.S. Pat. No. 5,339,156 (Ishii) discloses a system where a data communication center and a facsimile mail center are linked in a mariner to accomplish the delivery of E-mail messages by way of facsimile, but not visa versa. At the same time, the facsimile industry has seen a growth in the use of interactive communication with remote store and forward facilities (“SAFF”) for storage in a “fax mailbox” in digital image form and managed delivery of facsimile messages, as exemplified by U.S. Pat. No. 5,291,203 (Gordon, et al.); and further, the art includes the use of locally appended devices to the sending fax device to intercept commands and route facsimile messages, in facsimile form, to a remote SAFF for subsequent delivery to a destination facsimile device, as exemplified by U.S. Pat. No. 5,555,100 Bloomfield, et al. Each of the above-mentioned references appears dedicated to the ultimate delivery of the message to a destination fax machine or fax capable device such as an equipped personal computer (“PC”).
SUMMARY OF THE INVENTION
• Briefly described, the present invention comprises a fax to E-mail system and related method whereby a facsimile transmission is sent to its recipient via electronic mail (such as through the “Internet”) rather than via another facsimile machine, and is delivered in such a manner that it can be retrieved by the recipient at his/her E-mail device, in the ordinary course of retrieving the E-mail, and viewed on the screen of the E-mail device. The invention provides for and accomplishes the delivery of a document, which begins as a hardcopy, as an electronic file retrieved through an E-mail recipient's terminal and read at the computer screen of the E-mail recipient's terminal.
• The system of the present invention includes, in its most preferred apparatus and method embodiments, among other elements, a “local interface” and a remotely located Facsimile/E-mail server system (FEM-GATEWAY) which cooperate to provide a Facsimile/E-mail service whereby hardcopy information, including textual and/or graphical portions, is communicated between a facsimile device and an E-mail device, while still allowing conventional operation of the facsimile device. More specifically, the present invention comprises apparatus and methods for the input of an E-mail address locally to a facsimile machine, for directing the transmission of the image to a remotely located FEM-GATEWAY, for receiving and converting data representative of an image scanned by the facsimile device (referred to herein as facsimile information) into a computer-readable data file formatted in an image data file format, for creating an addressed E-mail message to which the computer-readable data file is attached, and for delivering the E-mail and attachment to a desired recipient over a data network such as a global computer network, such as the “Internet”.
• In its preferred embodiments, the interface device of the present invention uniquely receives an alphanumeric E-mail address, displaying the address for verification by the user, is specially configured to command the FEM-GATEWAY to transmit a fax document via E-mail, and conveys an E-mail address and fax message (through the attached fax device) to the FEM-GATEWAY. The interface device allows any pre-existing fax machine to function as the sending machine of the invented system, with no modification to the fax machine itself. The present invention's handling of the fax message by converting the message to a computer-readable image file and attaching it to a system generated E-mail message, and the system's cooperative interaction between the interface device and the FEM-GATEWAY uniquely allow the present invention to accomplish its intended goal of delivering fax messages via the E-mail system. In at least one alternate embodiment, the functions of the interface device are embedded into a conventional fax device.
• The present invention bridges two networks, interacting first in the telephone network (PTN) to transmit as telephony signals a facsimile message to the FEM-GATEWAY and then interacting in the E-mail network (through the “Internet” or other data networks) to deliver an E-mail message to its intended E-mail address. A sender wishing to send a facsimile message selectively activates the interface device locally associated with the sending fax machine which results in the fax being sent differently than a normal fax transmission. In accordance with the preferred embodiments, the interface device initiates a connection through the PTN to a server at a remote FEM-GATEWAY, and the interface device interacts with that server to generate and deliver to the intended recipient's E-mail address an E-mail message to which is attached the facsimile document formatted as a computer-readable image file compatible with the recipient's E-mail terminal.
• Numerous features, objects and advantages of the present invention in addition to those mentioned or implied above, will become apparent upon reading and understanding this specification, read in conjunction with the appended drawings.
BRIEF DESCRIPTION OF THE DRAWINGS
• FIG. 1 is a block diagram of a facsimile-to-electronic mail communication system according to a preferred embodiment of the present invention.
• FIG. 2 is a block diagram of a Fax-Server of the system depicted inFIG. 1.
• FIG. 3 is a block diagram of the process and data architecture of E-mail server depicted inFIG. 1.
• FIG. 4 is a schematic representation of an E-mail message in accordance with the preferred embodiment of the present invention.
• FIG. 5 is an example of a recipient viewed message portion of an E-mail message generated and forwarded in accordance with the preferred embodiment of the present invention.
• FIG. 6 is a block diagram of a fax interface device of the system depicted inFIG. 1.
• FIG. 7 is a block diagram of a facsimile-to-electronic mail communication system according to an alternative embodiment of the present invention.
• FIG. 8 is a flow chart depicting an overview of a preferred method of the present invention.
• FIG. 9A is a flow chart of the front end process depicting the facsimile-to-electronic mail communication system waiting for user input.
• FIG. 9B is a flow chart of the front end process depicting the facsimile-to-electronic mail communication system interfacing with the fax server.
• FIG. 9C is a flow chart of the front end process depicting the facsimile-to-electronic mail communication system receiving a message from the FEM-GATEWAY.
• FIG. 10 is a chart displaying a column of alphanumeric and other characters with suffixes commonly encountered in E-mail addresses used by the present invention.
• FIG. 10A is a schematic diagram of a fax interface device user keypad.
• FIG. 11A is a flowchart of the COMCON process in accordance with the preferred method of the present invention.
• FIG. 11B is a flowchart of the COMCON process in accordance with the preferred method of the present invention specifically illustrating the check sum matching process.
• FIG. 11C is a flowchart of the COMCON process in accordance with the preferred method of the present invention specifically illustrating the end of signal determination process.
• FIG. 12 is a flowchart of a SENDMAIL process in accordance with the preferred method of the present invention.
• FIG. 13 is a schematic block diagram of a facsimile-to-electronic mail communication system according to an alternate embodiment of the present invention, referred to herein as an in-series embodiment.
• FIG. 14 is a schematic block diagram of a fax interface device of the system depicted in the alternate embodiment ofFIG. 13.
• FIG. 15 is a schematic block diagram of a facsimile-to-electronic mail communication system according to an alternate embodiment of the present invention, including a combined unit fax/fax-to-e-mail sending device.
• FIG. 16 is a schematic block diagram of a facsimile-to-electronic mail communication system according to the embodiments ofFIGS. 1-14 and depicting an exemplary, alternate communication link.
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
• Refer now in greater detail to the drawings in which like numerals represent like components throughout the several views and in which lower letter reference numeral suffixes differentiate similar components referred to collectively without such suffixes.FIG. 1 displays a Facsimile-to-Electronic mail communication system100 (also referred to herein as a “Fax/E-mail communication system100”) comprising a facsimile interface device102 (also referred to herein as “fax interface device102”), having akeypad342, and a Facsimile-to-E-mail server104 (also referred to herein as a “FEM-GATEWAY104”). Thefax interface device102 is associated with afax device106, and bothdevices102,106 connect to the FEM-GATEWAY104 through a common communication line107 (also sometimes referred to herein as “fax phone line107” or as “fax line107”) and the telephone network (PTN)108. In accordance with the preferred embodiment of the present invention, thecommon communication line107 is a central office (“CO”) telephone line having dial tone generated thereon and having tip and ring capabilities all generated and managed by a local exchange carrier central office of thetelephone network108. Note that “PTN” is a common designation considered to be generally understood by those skilled in the telecommunications industry as including any number of local exchange carrier central offices, access tandems, long distance toll offices, and other telecommunication switching systems.
• In a first preferred embodiment of the present invention, thefax interface device102 is connected by an accessory line109 (which, in the preferred embodiment is a standard telephone cable) to the standard “telephone out” RJ-11 jack113 (also, sometimes referred to as the “accessory jack”113) of a standard fax device106 (for example, conventional stand alone fax machine or multifunction machine with fax capabilities). Alternatively, theaccessory line109′ by-passes theaccessory jack113 and connects at, for example, aline splitter117, directly to thecommon communication line107. As would be understood by one skilled in the art, this places thefax interface device102 “on line” with thefax device106 such that both thefax interface device102 andfax device106 are serviced in what might be termed a “parallel relationship” by thesame communication line107 to thepublic network108.
• The FEM-GATEWAY104 comprises a Fax-Server110, aWeb Server111, an E-mail-server112, and adata network114. The Fax-Server110 connects to the E-mail-server112, and adata network114. The Fax-Server110 connects to thedata network114 which includes, in accordance with the preferred embodiment of the present invention, use of a TCP/IP protocol running on Ethernet hardware and includes, but is not limited to routers, hubs, cabling, and other hardware and software necessary for proper connection to the E-mail network and to the E-mail server). It should be understood that the scope of the present invention includesother data networks114, including local and wide area data networks which utilize other network protocols and network hardware. The E-mail-server112 connects to an E-mail network116 (i.e., a network such as the Internet, a satellite network, a cable network, a telephony network, a wireless network, or other data network) which enables the communication of electronic mail (referred to herein as “E-mail”) to anE-mail device118. An E-mail interface device120 (including, for example and not limitation, hardware and software systems known as E-mail servers) (hereinafter also referred to as E-mail server120) connects theE-mail device118 to theE-mail network116 and, hence, to the gateway E-mail-server112 through theE-mail network116. TheWeb Server111 connects to Fax-Server110, gateway E-Mail-server112, anddata network114, and hence to theE-mail network116. It should be understood that the connecting lines shown inFIG. 1 represent many types of communication links, including standard telephone lines, data communication networks, wireless communication networks, cable communication networks, or other networks. As will be understood by those skilled in the art, a user of theE-mail network116 is provided with an “e-mail address” which corresponds to an electronic “mailbox” “associated with” the user and residing on theE-mail server120 or elsewhere along the E-mail network.
• While only onefax device106 and only onefax interface device102 are shown inFIG. 1, thefax device106 and thefax interface device102 are, respectively, representative of a plurality offax devices106 and a plurality offax interface devices102 wherein eachfax device106 of the plurality offax devices106 is associated with a singlefax interface device102 of the plurality offax interface devices102. It should be understood that the plurality offax devices106 includes any fax-capable device, including for example and not limitation, conventional facsimile machines, multi-function machines which can operate as fax machines, or image scanners which can operate as fax sending devices.
• It should be noted that while only oneE-mail device118 and only oneE-mail server120 are shown inFIG. 1, theE-mail device118 andE-mail server120 are, respectively, representative of a plurality ofE-mail devices118 and a plurality ofE-mail servers120 wherein eachE-mail device118 of the plurality ofE-mail devices118 is associated with asingle E-mail server120 of the plurality ofE-mail servers120. In accordance with the preferred embodiment of the present invention, theE-mail devices118 comprise personal computers which execute software programs (including, for example and not limitation, software programs known in the industry as “browsers” and “E-mail readers”—sometimes collectively referred to herein as “E-mail browsers”) that enable an E-mail recipient to receive E-mail delivered to the recipient via theE-mail network116, to display E-mail messages and image data files, and optionally, to print E-mail messages and image data files on a connected printer. It should be understood thatE-mail devices118 include all sorts of stationary and portable, local and network, computer-related devices executing software programs that provide E-mail communication and display capabilities. It should also be understood thatE-mail servers120 include, for example and not limitation, hardware, software, communication programs, analog communication interfaces, digital communication interfaces, optical communication interfaces, wired and wireless communication interfaces, cable communication interfaces, various modems, and other E-mail communication enabling hardware adapters and software programs located either on the user's premises or located in the network or both. Furthermore, it should be understood that the scope of the present invention includesE-mail servers120 which consist of units separate from their associatedE-mail devices118 andE-mail servers120 which are incorporated into their associatedE-mail devices118.
• FIG. 2 displays, in a block diagram representation, the Fax-Server110 according to the preferred embodiment of the present invention. The Fax-Server110 comprises a plurality of fax/data communication interfaces130 which connect to thePN108 through a PN communication link and to abus134 for interchange of signals with other components of the Fax-Server110. Preferably, thePN communication link132 is a standard T-1 digital communication link providing multiplexed, encoded carrier service. Alternately, thePN communication link132 includes a linking or network system (see, for example, that communication link132″ depicted in and discussed in connection withFIG. 16, below). The fax/data communication interfaces130 provide a plurality of fax and data communication channels for communication of data between the Fax-Server110 andfax interface devices102. Each fax/data communication interface130 is capable of performing a variety of functions on each fax communication channel including, for example: answering a phone line; hanging-up a phone line; dialing a phone number; sending fax data; receiving fax data; sending data signals; receiving data signals; generating DTMF (dual tone multi-frequency) tones; detecting DTMF tones; receiving ANI (automatic number identification—the number from which a caller initiates a call) and DNIS (dialed number identification service—the number dialed by the caller) information via, preferably, for example, Feature Group D; playing voice messages; and, converting voice signals between analog and digital formats. An example of a fax/data communication interface130, acceptable in accordance with the preferred embodiment of the present invention, is a model VFX40ESC voice/fax/modem communication interface available from Dialogic of Parsippany, N.J. It should be understood that the connecting lines shown inFIG. 2 represent many types of communication links, including direct links defined by direct contact between components and indirect links defined by various cables, wires, etc.
• Other components of the Fax-Server110 shown inFIG. 2 include: a central processing unit (CPU)136 with random access memory (RAM); amass storage140 which provides program and data storage (including storage of fax image data and information received from afax device106 connected to and communicating with the Fax-Server110; avideo display146,keyboard150, andpower supply152—all of the foregoing components configured and inter-operating in a manner that will be clearly understood by one skilled in the art.
• The Fax-Server110, as seen inFIG. 2, also includes adata network interface154 by which the Fax-Server110 exchanges data with thedata network114, viacable156, to enable communication of data between the Fax-Server110 and the E-mail-Server112. Thedata network interface154 performs the signal conditioning and format conversions which are necessary to communicate data through thedata network114. Adata network interface154, acceptable in accordance with the preferred embodiment of the present invention, is a model SMC9332DST available from Standard Microsystems Corporation of Hauppauge, N.Y., which is compatible with the 100Base T Ethernet standard and the TCP/IP protocol. It should be understood that the scope of the present invention includes other data network interfaces154 including, for example and without limitation, wired and wireless data network interfaces, analog data network interfaces, digital data network interfaces, optical data network interfaces, and data network interfaces compatible with other hardware and software standards and protocols.
• The Fax-Server110 monitors its fax/data communication channels for a call from afax interface device102. Upon receiving such a call on its fax/data communication channel, the Fax-Server110 services the call by, among other tasks: verifying (against a stored list of valid identification codes of fax interface devices102) that the call is to be processed; receiving from thefax interface device102, an E-mail address associated with a desired recipient of a document; optionally receiving information identifying the sender; receiving fax image data representative of the document to be communicated to the desired recipient; optionally preparing and forwarding a confirmation (i.e., a fax document comprising a single page having text which indicates that the recipient's E-mail address and the fax image data representing the document were received by the Fax-Server110) to thefax device106; and, preparing and forwarding an E-mail message270 (seeFIG. 4), having anE-mail message portion272 and an attached image data file274 including data representative of the document, to the E-mail-Server112. The Fax-Server110 processes the fax image data received from afax device106, along with information received from thefax interface device102, and converts the fax image data to image data (hereinafter sometimes referred to as the “formatted image data”) formatted in any one of several industry-standard formats for images or bit-mapped graphic images, including, for example and not limitation, formats such as “GIF” “PCX”, “DCX” “TIFF”, and “BMP”, “JPEG”, “PNG”, “AWD”.
• In accordance with the preferred embodiment of the present invention, the Fax-Server110 is programmed to convert fax image data received from all of the plurality offax devices106 which deliver to the Fax-Server into the same, pre-selected industry-standard format, as selected by the administrator of the FEM-GATEWAY104. It is intended, as part of the preferred embodiment of the present invention, that the selected format into which the Fax-Server110 is preferably programmed to convert fax image data is a format which will be automatically compatible with major E-mail readers and browsers available on the market at a given period of time. Thus, at the time of the writing of this disclosure, the preferred format is the “TIFF format”. In accordance with the preferred embodiments of the present invention, the selected format into which the fax image data is to be converted is periodically changed (and the Fax-Server110 processes appropriately modified) by the administrator to be compatible with the automatic de-coding and re-assembling software utilized by, for example, a majority (or selected plurality) of browsers and E-mail readers on the “then current” market forE-mail devices118.
• Thus, in accordance with the preferred methods of the present invention, the Fax-Server104, upon receiving a fax message delivered from afax device106, automatically converts the received fax image data to a TIFF formatted file, naming the TIFF file with the appropriate “.TIF” file extension.
• FIG. 3. displays, in a block diagram representation, theE-mail Server112 according to the preferred embodiment of the present invention. The E-mail Server comprises anE-mail network interface200 which connects to theE-mail network116 through acommunication link202 and to abus204 for interexchange of signals with other components of theE-mail Server112. Preferably, thecommunication link202 is a standard Ethernet communication link providing high-speed TCP/IP communication carrier services. TheE-mail network interface200 is capable of multiplexed, encoded communication exchanges to the E-mail network. TheE-mail Server112 is considered readily understood by those skilled in the art and performs, as is critical to the present invention, functions of receiving the addressed E-mail with attachment (the E-mail message270) and routing the E-mail message to the appropriate network address along theE-mail network116, using, for example, TCP/IP and appropriate domain addressing and domain name services.FIG. 3 further schematically depicts other basic components of a standard E-mail Server including adata network interface224 through which the E-mail Server interacts with thedata network114, acentral bus204, CPU withRAM memory206,mass storage210, avideo display216,keyboard220, andpower supply222—all of the foregoing components being configured and inter-operating in a manner that will be clearly understood by one skilled in the art. Though deemed unnecessary in light of the relevant skill in the art, the following are given by way of example as acceptable components of the E-mail Server112:E-mail network interface200 as a model 1400FXSA modem available from Practical Peripherals, Inc. of Thousand Oaks, Calif.;data network interface224 as a model SMC9332DST available from Standard Microsystems Corporation of Hauppauge, N.Y. which is compatible with the 100BaseT Ethernet Standard and the TCP/IP protocol; and “Microsoft Exchange Mail” or “UNIX SENDMAIL” operating on theCPU206. In alternate embodiments of the present invention, all or some of the E-mail functions of thegateway E-mail Server112 are incorporated as part of and performed by the Fax-Server110. Furthermore, in alternate embodiments, thedata network114 is simply the bus of a single PC which hosts the appropriate hardware and software of both the Fax-Server110 and theE-mail Server112, and the CPU/RAM, storage, video, keyboard and power supply are common, all as would be understood to one skilled in the art. Further explanation of theE-mail Server112 is deemed not necessary as the appropriate hardware, software and operation thereof is considered well known to those skilled in the art.
• FIG. 4 displays a schematic representation of anE-mail message270 in accordance with the preferred embodiment of the present invention. TheE-mail message270 comprises amessage portion272, described below, and attached image data file274. The attached image data file274 includes image data representative of the document being communicated, via E-mail, from the sender'sfax machine106 to the recipient'sE-mail device118 by the FAX/Email communication system100. The image data stored in the attached image data file274 is, preferably, the previously mentioned formatted image data, and, as previously mentioned, preferably in a selected format of wide compatibility with then current browsers and E-mail readers.
• Themessage portion272, of theE-mail message270 is generated by the Fax-Server110 and forwarded to thegateway E-mail Server112 for delivery to theE-mail network116. Themessage portion272 comprises a plurality of information which corresponds to that same information displayed in themessage portion272′ depicted inFIG. 5. Themessage portion272′ is depicted inFIG. 5 in an exemplary manner as it would appear on the user's screen at theE-mail device118, and shall be referred to sometimes herein as the recipient viewedmessage portion272′, as distinguished from the Fax-Server110 generatedmessage portion272. The exemplary recipient viewedmessage portion272′, comprises aheader portion276, abody portion280, and an attachment portion,284. Theheader portion276 of the recipient viewedmessage portion272′ includes a plurality of descriptive text labels and associated fields A “TO” field282, adjacent to a “To”descriptive text label283, indicates the E-mail address of the intended recipient of theE-mail message270 as input by the sender using thekeypad342 of thefax interface device102. The recipient viewedmessage portion272′ includes a “FROM”field286, adjacent a “From:”descriptive text label288, which indicates generically, the sender's identity as known to the Fax/E-mail communication system100. (For example, the name of the entity where the sender'sfax device106 andfax interface device102 are located). A preferred alternative embodiment which is optional to the sender as input by the sender using thekeypad342 of thefax interface device102 is to include beside the sender's generic identity intext field286, the name of the individual sender as known to the Fax/E-mail communication system100. A “REPLY TO”field290, adjacent a “Reply To:”descriptive text label292 provides an E-mail address of the FEM-GATEWAY104 and a transaction code associated with the sender'sfax interface device102 which code is generated by the FEM-GATEWAY system for job tracking and problem reporting. The recipient viewedmessage portion272′ also includes a “SUBJECT”field294, adjacent a “Subject:”descriptive text label296, which contains a notice to the recipient that theE-mail message270 includes an incoming fax as an attached image file.
• Thebody portion280 of the exemplary recipient viewedmessage portion272′, as seen inFIG. 5, includestext300 which provides advertising and instructs the recipient of theE-mail message270 on how to view the attached image data file274 (i.e. document). Thetext300 also instructs the recipient on how to access additional information about the services provided through thecommunication system100, including, if required, how to receive a compatible viewer software program capable of displaying the attached image data file274. Thebody portion280 includes, in this displayed embodiment, alink297 to a location along theE-mail network116, such as anHTML link297 which references and enables access to an Internet web page where information and access to viewer software is available to the recipient. The use of an “HTLM link” as a reference to a protocol used to interface to Internet web pages is considered to be well-known to those skilled in the art. The use of a “web page” as a reference to a communications medium as associated with the Internet global computer network is considered to be well-known to those skilled in the art.
• Theattachment portion284 of the exemplary recipient viewedmessage portion272′, as seen inFIG. 5, includes a “handle”298 which references and enables access to the image data file274 attached to themessage portion272. Thehandle298 is that assigned by the browser of theE-mail device118 at the time that the attachment is downloaded by and stored at the E-mail device. The use of a “handle” as a reference to a file is considered to be well-known to those skilled in the art. Theimage data file274, as noted, includes a representation of the document sent by the sender for receipt by the recipient of theE-mail message270. A descriptivetextual portion299, adjacent to thehandle portion298, provides informative data to the recipient regarding the type, encoding scheme, description, and other information relative to theattachment274.
• The information and data used to populate the “fields”282,286,290, of theheader portion276, as well as thetext300 and linkdata297 of thebody portion280, as well as the informative data found in thetextual portion299 is all information and data received by the Fax-Server110 duringsteps1034 and1036 of the process described below (seeFIG. 11A) and/or generated atstep1074 of the process (seeFIG. 11C), and is that information and data which constitutes themessage portion272 of theE-mail message270 depicted inFIG. 4.
• FIG. 6. displays a block diagram representation of afax interface device102 in accordance with the apparatus of the preferred embodiment of the present invention. The device performs a variety of functions including accepting inputs at thekeypad342, displaying information at aDisplay344, interfacing to thecommunication line107, and engaging in interactive communications with the FEM-GATEWAY104.
• Thefax interface device102 comprisestelephony circuitry320 which connects to and interacts withDSP circuitry322 andCodec circuitry321 to provide telephony interface support. The Telephony Circuitry connects through a phoneline surge protector326, aphone line coupler332 and theaccessory telephone line109 to thecommunication line107, which also connects to afax device106. As mentioned earlier, thefax interface device102 is preferably connected (in “parallel relationship” with the fax device106) to thecommon communication line107 through connection to the accessory RJ-11jack113 of a standard fax machine or fax modem, and, alternatively, through connection ofaccessory telephone line109 viasplitter117 tocommunication line107.
• TheCodec circuitry321 connects to thetelephony circuitry320 and to theDSP circuitry322, performing analog to digital conversions for tone generation and detection. An example of this Codec is a Texas Instruments TCM29C16 available from Texas Instruments, located in Houston Tex.
• TheDSP circuitry322, according to the preferred embodiment of the present invention, comprises a Digital Signal Processor with integrated flash memory for program storage, RAM for temporary data storage, a Codec interface for audio input and output, and an expansion bus to connect other needed peripherals. An example of this DSP is a Texas Instruments TMS320F206 available from Texas Instruments in Houston, Tex.
• TheDSP circuitry322 is connected to serial nonvolatile memory,NVRam323, to theDisplay344 comprised, for example, of a Liquid Crystal Display (LCD) with built-in controller, and to the keypad (FIG. 10a)342 comprising a standard telephony-styled DTMF keypad and custom control buttons. TheNVRam323 performs memory functions such as storage of E-mail addresses and serial number information regarding theinterface device102. An example of this type of NVRAM is 24c65/sm-ND available from Microchip Technology located in Chandler Ariz. An example of the Display is the DMC-24227NYU available from Optrex, located in Torrence, Calif.
• Thetelephony circuitry320 is connected toCodec321,speaker346, and to surgeprotection circuitry326. Thetelephony circuitry320 performs a variety of functions including ring detection, loop current, and on and off hook control. An example of this circuitry is the TS117 available from CP Clare, located in Wakefield Mass. TheSpeaker346 provides line monitoring and program control audio feedback. An example ofSpeaker346 as an amplifier is the LM380 available from National Semiconductor located in Santa Clara, Calif. Thephone line coupler332 connects to theSurge protection326 and provides a telephony jack for interfacing toaccessory telephone line109 which is connected to faxdevice106. An example of such a suitable coupler is 555979-1 from AMP Incorporated, located in Harrisburg, Pa. Apower supply341 connects throughpower adapter340 to a source of a AC power and supplies necessary power to the components of theinterface device102.
• In a configuration and manner of operation that would be understood by those skilled in the art, thetelephony circuitry320,Codec321 andDSP circuitry322 cooperate and interact to perform the functions which include, but are not limited to, those mentioned above. By way of example, in accordance with the preferred embodiment of the present invention: the Codec321 connects to and communicates with the DSP322 through Codec signal bus316; signal bus318 carries analog signals which originate from a telephone company central office (i.e., part of the PTN108) and which are received by the fax interface device102 through the accessory telephone line109; the Codec321 de-modulates the analog signals and produces digital representations of the analog signals which are communicated, through Codec signal bus316, for analysis by the DSP322; the analog signals commonly include, for example and not limitation, dial tone signals, DTMF signals and fax tone signals; after the digital representations of the analog signals are analyzed and identified by the DSP (according to programming stored within ROM memory of the DSP circuitry), the DSP determines whether or not a response is necessary and, if so, determines the appropriate response to the analog signal; the DSP322, to respond, generates appropriate digital signals which are modulated by the Codec321 to produce analog signals which are output along signal bus318 to the telephone circuitry320 and eventually to the fax line107; according to the preferred embodiment, the Codec321 can modulate and de-modulate analog signals in the Bell202 communication format (which is a standard AT&T frequency shift key communication scheme) and in the V.21 communication format (which is a standard CCITT Group 3 fax negotiation and control procedure).
• As an example of the interaction between theCodec321 and theDSP circuitry322, consider a sender wishing to communicate a document to a desired recipient via fax/E-mail, in accordance with the preferred embodiment of the present invention. Reference may be had here to the process charts and description related toFIGS. 9A-9C. In response to the entry of the “GO” command at thefax interface device102 by the sender, thefax interface device102 and, hence, the DSP circuitry322 (according to step924 (FIG. 9B) of the preferred method described below) establishes a telephonic connection with the Fax-Server110 by calling the Fax-Server viatelephone line107. To do so, theDSP circuitry322 must monitor the signal bus318 (which reflects the activity onaccessory phone line109, which is the extension of fax line107) for the presence of an analog dial tone signal by analyzing digital representations (produced by theCodec321 and communicated to theDSP circuitry322 through Codec signal bus316) of the analog signals. Upon receiving and identifying the dial tone signal, theDSP circuitry322 responds in accordance with programming residing in memory portions of the DSP circuitry to generate DTMF digits corresponding to the telephone number of the Fax-Server110. After receiving digital representations of the digits of the telephone number from theDSP322 throughCodec signal bus316, theCodec321 modulates the digital data to produce the appropriate DTMF digits for output, throughsignal bus318, to thetelephone circuitry320 and, ultimately, totelephone line107. Note that theCodec321 and theDSP circuitry322 cooperate in many other instances, using similar hand-shaking methods, to communicate signals to and from thePTN108 via telephone line107 (and accessory line109) in order to provide the functionality necessary for thefax interface device102 and, hence, the Fax/E-mail communication system100, to communicate documents to E-mail recipients.
• According to an alternate embodiment of the present invention shown inFIG. 7, afax interface device102 and afax device106′ connect to a private branch exchange (PBX)115 before connecting to thePublic Network108′. It will be understood that thecommon communication line107, in this alternate embodiment, is a PBX line providing dial tone generated at thePBX115 and functioning, for purposes of the present invention, similarly to theCO line107 ofFIG. 1. It should be understood that the scope of this alternate embodiment of the present invention includes afax interface device102′ incorporated into aPBX115. It should also be understood that the alternate embodiment ofFIG. 7 in a manner substantially similar to the preferred embodiment, comprisesfax devices106′ including any fax-capable devices, including for example and not limitation, conventional facsimile machines, multi-function machines which can operate as fax machines, or image scanners which can operate as fax sending devices.
• In accordance with other alternate embodiments of the present invention, thePublic Telephone Network108 andE-mail network116 are replaced by any of a variety of different interconnecting networks, including any combination of public, private, switched, non-switched, wireline, non-wireline, digital, analog, in-band signaling, out-of-band signaling, voice, data, local or wide area networks. In addition, although DTMF signaling and transfer of information through DTMF and data signaling formats are disclosed in the preferred embodiment of the present invention, other alternate embodiments of the present invention include methods and apparatus which accommodate signaling and transferring of information through alternate signaling networks and formats, including modem communications, integrated services digital network (ISDN) and other out-of-band and in-band signaling methods, whereby signals and information are communicated between a FEM-GATEWAY104 and afax interface device102. According to still other alternate embodiments of the present invention, the apparatus of the Fax/E-mail communication system100 comprises a FEM-GATEWAY104 which employs only one computer that includes necessary hardware, and executes necessary programs present on the Fax-Server110 and the E-mail-Server112 of the preferred embodiment of the present invention. In still other alternate embodiments of the present invention, the apparatus of the Fax/E-mail communication system100 comprises multiple computers, which include the necessary hardware and software present on the Fax-Server110 of the preferred embodiment, and multiple computers which include the necessary hardware and software present on the E-mail-Server112 of the preferred embodiment. It should be understood that it is within the scope of the present invention that indicated subsystems (servers110,112,111) of the FEM-GATEWAY104 are, acceptably, either geographically separated or geographically co-located.
• Represented inFIGS. 1 and 11, is aWeb Server111,111′. TheWeb Server111,111′ is an optional computer (or computer based program) which provides user access to information regarding transactions processed through the FAX/E-mail communication system100. The Web Server communicates with the Fax-Server110 and theE-mail Server112 overdata network114. As will be understood by those skilled in the art, a Web Server provides access to users using computers connected to a data network (such as the Internet) for the purpose of accessing information from and interacting with computers connected directly or indirectly to the Web Server. By way of example, theWeb Server111,111′ permits a user of thecommunications system100 access to information on their account such as accounting information, billing information, service information, as well as current and historical data on Fax-to-E-mail transactions generated from the user'sfax device102. Additionally, the Web Server permits a user to interact with thecommunication system100 to add, delete, or change user preferences. By way of example, a user could change a passcode, or the priority of a pending Fax-to-E-mail message.
• FIG. 8 displays an overview of a preferred method of the present invention and illustrates a plurality of steps which are necessary to communicate a hard-copy document (also referred to herein as a “document” and including any item which can be communicated by afax device106 or equivalent thereof) to a desired recipient using the Fax/E-mail communication system100 disclosed herein. The individual steps of the method are performed by various elements, and combinations of elements, of thesystem100 working in concert and are detailed by the figures that follow. After starting atstep800, the method proceeds to step802 where thesystem100 receives, from the sender of the document, an E-mail address which has been previously associated with, or assigned to, the desired recipient of the document and, optionally, saves the recipient's E-mail address for future use. According to the preferred embodiment of the present invention, the recipient's E-mail address is input, or recalled from memory storage, to thesystem100, by the sender of the document through interaction with the telephone-style keypad342 of the sender'sfax interface device102 connected to thePTN108. Continuing atstep804, thesystem100 receives and saves fax image data which is generated by the sender'sfax device106 and which represents the document to be communicated to the desired recipient via E-mail. The fax image data is, typically, created by a rasterizing process performed at the sender'sfax device106 by hardware, by software, or by cooperation between hardware and software and is, typically communicated in what is known as “G3 protocol”, all of which is well-known to those skilled in the art. Upon receiving and storing the fax image data, thesystem100, atstep806, provides an optional confirmation (sender selectable) to the sender which indicates that the E-mail address and fax image data have been received by thesystem100. The confirmation is, for example, in the form of a single page which is transmitted by the FEM-GATEWAY104 for receipt by the sender'sfax device106 as if the confirmation were a conventional fax document received by the sender'sfax device106. An alternative manner of providing confirmation to the sender is to update theWeb Server111 in a manner that allows the sender of the original facsimile (who is a registered user of the communication system100) to access information at the Web Server which will indicate the status of facsimile-to-E-mail messages which that sender has sent through the system. Still other alternative methods of sending confirmation are acceptable, such as, for example, providing a notice of the successful delivery to a registered sender's E-mail address. Advancing to step808, thesystem100 creates anE-mail message270, addressed to the recipient at the previously received E-mail address, which includes amessage portion272 and an attached image data file274 containing the previously received fax image data stored in an industry-standard format for storing graphical data. In accordance with the preferred embodiment, encoding of theattachment274 is also performed at this step (as well as, optionally, the earlier mentioned image processing). The processes of attaching an image data file274 to an E-mail message270 (for example, compliant with MIME encoding), of storing graphical data in industry-standard formats and encoding the file are considered to be well-known to those skilled in the art. Atstep810, thesystem100 delivers theE-mail message270 to anE-mail network116, with its associated image data in attached, preferably encoded, image data file274, for delivery to the E-mail address associated with the recipient and included in themessage portion272. Once the recipient receives theE-mail message270, the recipient, atstep812, views theE-mail message270, including itsmessage portion272. Viewing of the attached document (represented by the fax image data of the attached image data file274), through conventional use of an appropriate computer program known as “browser”, “viewer”, or “e-mail reader” is accomplished, at least, by “clicking” on the file attachment located in thehandle portion298 located in theattachment portion284 of themessage portion272. (See discussion above regardingFIG. 5). After viewing of theE-mail message270 by the recipient, the method ends atstep814. In accordance with the preferred embodiment of the present invention, because theattachment274 has been converted to a widely popular image format (e.g., TIFF) which is, desirably, compatible with a majority of browsers and E-mail readers in the then current market, and because the image data file is appropriately encoded, then, in accordance with the preferred embodiment of the present invention, viewing is accomplished by simply “clicking” on the fileattachment handle portion298 found in theattachment portion284 of themessage portion272 of the E-mail message270). When theE-mail device118 is operating a browser or E-mail reader which is not immediately compatible with the image data format/encoding into which the attachment has been converted/encoded, it is understood that additional user interaction will be necessary to appropriately decode the attachment prior to viewing.
• In order to enable Fax-to-E-mail service by performing some of the various steps of the plurality of steps described above with respect toFIG. 8, thefax interface device102 of the present invention executes afront end process830 and the Fax-Server110 executes aprocess1020, which shall be referred to herein as theCOMCON process1020.FIGS. 9 and 11, respectively, display the front-end process830 and theCOMCON process1020 in accordance with the preferred method of the present invention.
• Referring now toFIG. 9A, the front-end process830 starts atstep832 and advances to step834 where thefax interface device102 shows an idle-time message on itsdisplay344 while thefax interface device102 waits for a sender wishing to communicate a document to a recipient via E-mail. (The idle-time message might include, for example, information identifying the manufacturer of thefax interface device102, information instructing a user on how to send a document to a recipient via E-mail, information advertising other available services, etc.) Atstep836, thefax interface device102 monitors thekeypad342 for input activity to detect input by a user and potential sender of a Fax-to-E-mail document. Preferably, the Fax-to-E-mail command includes DTMF digits entered at the fax device'skeypad342; for example, entry of the keystrokes “A”, or “QDial”. (Refer, please, toFIG. 10A for further keypad details). Next, atstep838, thefax interface device102 determines whether or not it has received input at thekeypad342. If input has not been received by thefax interface device102, the front-end process830 loops back to step834 and again displays an idle-time message. If input has been received by thefax interface device102, thefax interface device102, atstep840, prompts the sender for an E-mail address associated with the desired recipient of a document by displaying prompt text, ondisplay344, which instructs the sender to enter an E-mail address for the recipient or to recall a previously stored E-mail address fromfax interface device102 memory. After prompting the sender to enter an E-mail address, the fax interface device102 (at step842) receives the characters of the E-mail address input by the sender, displays the characters, as they are received, ondisplay344, and retains the E-mail address for future use (stored in memory).
• According to the preferred method of the present invention and as previously noted, an E-mail address associated with a desired recipient is input by the sender (at step842), using the telephone-style keypad342 of the sender'sfax interface device102, after being prompted for the recipient's E-mail address on a first row (or line) (e.g, the bottom line334a) ofdisplay344. Because the standard telephone keypad as represented bykeypad342 are restricted to 12input keys342a, multiple alphanumeric characters must be associated with each one of the 12available keys342ato provide all characters required to create a valid E-mail address. This is accomplished by associating characters withkeys342aeither in alphabetical, numeric, or common trait order such that a sender can “spell” an E-mail address using the reduced-setkeypad342 without limitation to the required character set. In accordance with the preferred embodiment of the present invention, the sender enters the recipient's E-mail address using the fax interface device's keypad342 (FIG. 10A) and using the character association chart ofFIG. 10 as a guide.FIG. 10 displays an association and sequence chart showing the available characters (Col. 1), the associated key (Col. 2), and the input sequence to advance to the desired character (Col. 3). In addition to singular characters being associated with a particular key342a, groups of characters commonly used in the creation of E-mail addresses are also associated with particular keys to simplify the steps required for user input, and in addition, certain other groups of characters such as, for example, email suffixes .com, .net, .gov, .org, .edu are stored in memory and associated with the EXT key342g. Frequently dialed domains, for example, aol.com. prodigy.com. netcom.com. worldnet.com are stored in memory and associated with the DOM key342e. To advance through the available characters associated with a particular key, the sender repeatedly presses the desired key, without pause (timeout). The character in sequence associated with the key will be displayed on a second line (e.g., thetop line344b) ofdisplay344. Once a time-out occurs, thefax interface device102 will settle upon the selected character or group of characters, and will display the selected character and move to the next cursor position. This process permits multiple characters associated with the same key to be selected simply by pausing momentarily between key presses for greater than the allowable timeout period. For example, to enter an “A”, the sender presses the “ABC1” key one time. To enter a “C” the sender presses the “ABC1” key three times. To enter “AC” the sender presses the “ABC1” key one time, pauses one second, and presses the “ABC1” key three times. Continued pressing of a character key scrolls the characters in a endless-loop fashion. The BACK/CLR342bis character destructive key and deletes the last character input (or character group) and backspaces the cursor one position in sequence for each time the button is pressed. Pressing the BACK/CLR342bbutton for extended time (2 seconds or more) deletes an entire entry and returns the user to the idle state condition or can be used in deleting characters or groups of characters stored in memory.QDIAL button342cis used to store E-mail addresses which can be recalled rapidly from memory and eliminates the repetitive input of commonly used E-mail addresses during the addressing process. With the cursor at its first position on thedisplay344 of thefax interface device102, the fax interface device begins accepting keypad entries and each time the sender waits more than the preset time (e.g., one second), the interface device records a “time-out”. If the sender presses a single key342arepeatedly before there is a time-out, then the fax interface device will select the respective character or character group from the chart ofFIG. 10 corresponding to the number of times the key was pressed. The fax interface device will consider the address entry to be complete when the sender has pressed the “GO”button342d.
• Upon completion of the entry of the E-mail address, the sender presses the “GO”button342don thekeypad342 to begin a process whereby theinterface device106 interacts with the Fax-Server110 of the FEM-GATEWAY104 to forward the received E-mail address and to pre-condition the FEM-GATEWAY system for delivery of the fax image data from thefax device106. With further reference toFIGS. 9A-9C, once the “GO” command is received (see step846), theinterface device102 goes off-hook and dials the FEM-GATEWAY104 (step924). To facilitate interaction between the Fax-Server110 and thefax interface device102, a process (seeCOMCON process1020 ofFIG. 11) executes on the Fax-Server110 which is complimentary to the following process executing on thefax interface device102 and the two processes communicate through the fax line107 (and accessory line109),public network108,communication link132 and afax communication interface130, as described below, to deliver to the Fax-Server110 the E-mail address associated with the desired recipient. To that end, it can be seen thatsteps924 through950 ofFIG. 9B-9C are complimentary to and inter-communicate withsteps1026 through1057 ofFIG. 11.
• Thefax interface device102 continues its processing atstep926 where the fax interface device monitors the communications with the Fax-Server110 to determine whether or not an acknowledgment “ACK” as been received from the Fax-Server110. If not, theprocess830 branches to step928 where thefax interface device102 determines whether or not a time-out condition exists (i.e., thefax interface device102 has been waiting for an “ACK” for an excessive period of time). If thefax interface device102 has determined that a time-out condition exists, thefax interface device102 goes on hook, atstep930, without communicating the recipient's E-mail address nor the fax image data to the Fax-Server110. If thefax interface device102 determines, atstep928, that a time-out condition does not exist, the front-end process830 loops back tostep926. If, atstep926, thefax interface device102 detects an “ACK”, theprocess830 advances to step932 where thefax interface device102 sends a Fax-to-E-mail command to the Fax-Server110. Then, thefax interface device102 sends, atstep934, its unique identification code (ID) to the Fax-Server110. Advancing tosteps936 and938 of the front-end process830, thefax interface device102 sends the recipient E-mail address, received previously from the sender, optionally, the sender's ID, and a check sum to the Fax-Server110. Atstep940, thefax interface device102 determines whether or not an “error-free ACK” has been received from the Fax-Server110 onfax line107. If so, the front-end process830 continues atstep948 described below. If not, theprocess830 branches to step942 where thefax interface device102 determines whether or not an “error ACK” has been received from the Fax-Server110 onfax line107 instead of an “error-free ACK”. If thefax interface device102 determines that a “error ACK” has been received (i.e., indicating that the Fax-Server110 is requesting that thefax interface device102 re-send the fax-to-E-mail command, its own identification code, the recipient's E-mail address, and an associated check sum), the front-end process830 loops back tostep932. If thefax interface device102 determines that an “error ACK” has not been received, then theprocess830 moves to step944 where thefax interface device102 determines whether or not a time-out condition has occurred. If not, theprocess830 loops back to step940 to continue waiting for an “ACK”. If so, thefax interface device102 goes on-hook and the front-end process830 returns to its “idle time”.
• According to the preferred method of the present invention, and as seen inFIG. 9C, thefax interface device102, atstep948, receives a message from the FEM-GATEWAY104 to display the message “PRESS SEND ON FAX DEVICE NOW”, and the message is displayed (see step950) at the fax interface device'sdisplay344. Next, atstep952, the front-end process830 determines if there is a drop or absence of CO line current. For example, in the preferred embodiment where thefax interface device102 is connected byline109 to the accessory phone RJ-11 jack on thefax device106, then, in accordance with standard functioning procedures, the connection of thefax line107 to theaccessory line109 will be “locked out” and theaccessory line109 will “go dead”—this is the “absence of CO line current” to be determined atstep952. If no CO line current is detected, the process returns to “idle time”. Alternately, for example, in an embodiment where the connection betweenaccessory line109 andfax line107 is not automatically locked-out by activation of thefax device106 SEND command (e.g., connection ofaccessory line109′ at line splitter117), then step952 is, for example, replaced by the decision step of “detect fax tones?”, and, if fax tones are detected, thefax device102 is placed on-hook and theprocess830 returns to “idle time” atstep834.
• As mentioned above, a process referred to herein as the COMCON process1020 (seeFIG. 11) executes on the Fax-Server110; and, in accordance with preferred embodiments of the invention, aseparate COMCON process1020 services each fax communication channel of a fax communication interface130 (seeFIG. 2) of the Fax-Server110 by communicating, in a hand-shaking manner, with a front-end process830 (seeFIGS. 9B,9C) of afax interface device102 when a sender attempts to communicate a document via E-mail to a recipient.
• FIGS. 11A-11C display aCOMCON process1020 in accordance with the preferred method of the present invention. TheCOMCON process1020 is started atstep1022. After starting, theCOMCON process1020 advances to step1024 where thefax communication interface130 and fax communication channel associated with theCOMCON process1020 are initialized. Then, atstep1026 of theCOMCON process1020, the Fax-Server110 determines whether or not an incoming telephone call has been received from the public telephone network (PTN)108 on the fax communication channel serviced by theCOMCON process1020. If the Fax-Server110 determines that no incoming call is present, theCOMCON process1020 loops back to step1026 to continue waiting for an incoming call. If the Fax-Server110 determines that an incoming call is present, theCOMCON process1020 advances to step1028 where the Fax-Server110 answers the incoming telephone call from afax interface device102. Next, atstep1030, the Fax-Server110 sends an acknowledgment “ACK” to thefax interface device102 through thefax communication interface130, thepublic telephone network108, and the fax line107 (and the accessory line109). The “ACK” informs thefax interface device102 that the Fax-Server110 has received its telephone call and that the Fax-Server110 is ready to interact with the front-end process830 of thefax interface device102.
• Once communication has been established with a callingfax interface device102, theCOMCON process1020 advances to step1032 where, as seen inFIG. 11A, the Fax-Server110 receives a fax-to-E-mail command from thefax interface device102. Then, atstep1034, the Fax-Server110 receives the identification code of the callingfax interface device102 followed, atstep1036, by receipt of the E-mail address, and optionally the sender ID as input by the sender on thefax interface device102. Continuing atstep1038, the Fax-Server110 receives a check sum from thefax interface device102. Advancing to step1040 (FIG. 11B) of theCOMCON process1020, the Fax-Server110 determines whether or not the check sum matches (i.e., is okay) a check sum which it has computed based upon the data received duringsteps1032 through1038. If the Fax-Server110 determines that the check sum is not okay (i.e., there was an error during communication with the fax interface device102), theCOMCON process1020 branches to step1042 where the Fax-Server110 determines whether or not a time-out condition exists (i.e., determines whether or not a maximum number of re-send requests have been exceeded). If no time-out condition exists, the Fax-Server110, atstep1044, sends a an “ERROR ACK” command to thefax interface device102 to request that thefax interface device102 re-send the data referred to insteps1032 through1038 described above. TheCOMCON process1020 then loops back tostep1032. If the Fax-Server110 determines, atstep1042, that a time-out condition exists, theCOMCON process1020 causes thefax communication interface130 to go on-hook, thereby hanging-up the telephone call from thefax interface device102, before looping back tostep1026.
• Referring back tostep1040, if the Fax-Server110 determines that the check sum is okay (i.e., there was no error during communication with the fax interface device102), the Fax-Server110 determines, atstep1048, whether or not the identification code received from thefax interface device102 is okay by comparing the received identification code with a list of fax interface device identification codes which are stored in a database of the Fax-Server110. If the Fax-Server110 determines that the received identification code is not valid for anyfax interface device102, theCOMCON process1020 branches to step1050 where the Fax-Server110 determines whether or not a time-out condition exists (i.e., determines whether or not a maximum number of re-send requests have been exceeded). If no time-out condition exists, the Fax-Server110, atstep1052, sends a an “ERROR ACK” command to thefax interface device102 to request that thefax interface device102 re-send the information received atsteps1032 through1038. TheCOMCON process1020 then loops back tostep1032. If the Fax-Server110 determines, atstep1050, that a time-out condition exists, theCOMCON process1020 causes thefax communication interface130 to go on-hook, thereby hanging-up the telephone call from thefax interface device102, before looping back tostep1026.
• If, atstep1048, the Fax-Server110 determines that the identification code of thefax interface device102 is okay, theCOMCON process1020 advances to step1056 where the Fax-Server110 sends an “ERROR FREE ACK” to thefax interface device102 to indicate to thefax interface device102 that it has received a fax-to-E-mail command, a valid fax interface device identification code, and an E-mail address associated with a desired E-mail recipient. The Fax-Server110 then, atstep1057, sends a command to thefax interface device102 to display the message “Press Send on Fax Device Now” on thedisplay344, which instructs the sender to initiate communications with the Fax-Server by pressing the “SEND” (or “START”, etc.) button on thefax device106. The Fax-Server110 then, atstep1058, sends fax tones along thefax line107 to thefax device106 and receives fax data from thefax device106 atstep1060.
• Continuing at step1062 (FIG. 11C), the Fax-Server110, in accordance with theCOMCON process1020, determines whether or not it has received an end-of-fax signal from thefax device106 connected to thefax communication channel132 supported by theCOMCON process1020. If no end-of-fax signal has been received, the Fax-Server110 continues to store the fax data, in its native format (G3) as fax image data in a database on the Fax-Server110, until such time that either an error or an end of fax signal has been received. TheCOMCON process1020 then loops back to step1060 where the Fax-Server110 continues to receive fax data from thefax device106. If the Fax-Server110 determines, atstep1062, that it has received an end-of-fax signal, theCOMCON process1020 advances to step1066 where the Fax-Server110 acknowledges receiving the end-of-fax signal from thefax device106. In accordance with the preferred method of the present invention, theCOMCON process1020, as seen inFIG. 11C, continues atstep1068 where the Fax-Server110 COMCON process hangs up thefax communications interface130 and thereby terminates the call with thefax device106. Theprocess1020 continues atstep1070 where the Fax-Server110 stores the F-mail address sent by the sender offax interface device106 in a database on Fax-Server110. Then atstep1072 the Fax-Server110 processes the stored fax images received fromfax device106 by converting the images to the formatted image data, being, as mentioned earlier, in a standard image data format for viewing on an E-mail terminal screen. Copies of the converted fax image (the formatted image data) are stored in respective databases on Fax-Server110. Then, atstep1074, the Fax-Server110 generates and stores in a database on the Fax-Server anE-mail message portion272 to accompany the fax image data. Theprocess1020 advances to step1076 where the Fax-Server110 retrieves themessage portion272 and the fax image data from the respective databases on the Fax-Server110. Then, at step1078, the Fax-Server110 attaches the formatted fax image data file274 to theE-mail message portion272 and, preferably, encodes the packagedE-mail message270 an encoding technique acceptable for the intendedE-mail network116. For example but not limitation, the packagedmessage270 withmessage portion272 andattachment portion274 is encoded using Internet MIME formatting, thereby creating aMIME E-mail message270. MIME, or Multi-purpose Internet Mail Extensions, defines the protocol for the Interexchange of text and multi-media E-mail via the Internet (global computer network) and is considered well-known to those reasonably skilled in the art. Continuing atstep1080, the Fax-Server110 sends theE-mail message270 to theE-mail server112 and to the SENDMAIL process1120 (FIG. 12), overdata network114. After sending theE-mail message270 to theSENDMAIL process1120 through interprocess communication, theCOMCON process1020 invokes theSENDMAIL process1120 on theE-mail server112, and then theprocess1020 ends atstep1084.
• FIG. 12 displays aSENDMAIL process1120 which executes on the E-mail-Server112 in accordance with the preferred method of the present invention. Upon being invoked by theCOMCON process1020 at step1082 (FIG. 11), beingstep1122 ofFIG. 12, theSENDMAIL process1120 advances to step1124 where it receives theE-mail message270 from theCOMCON process1020 via interprocess communication. Continuing atstep1126, theSENDMAIL process1120 directs the gateway E-mail-Server112 to communicate theE-mail message270 to theE-mail network116. Then, atstep1128, theSENDMAIL process1120 ends.
• By way of example but not limitation, in the preferred embodiment, steps1076-1084 of theCOMCON process1020 are performed in accordance with what is commonly known as the UNIX METAMAIL process, and the SENDMAIL processes1120 ofFIG. 12 are performed in accordance with what is commonly known as the UNIX SENDMAIL process. The UNIX METAMAIL and UNIX SENDMAIL processes are considered well-known to those skilled in the art and are considered to not require further explanation herein.
• Once sent to theE-mail network116, theE-mail message270 is conveyed in accordance with the handling processes of the E-mail network (such as the Internet Global Computer Network) to, for example, the “mailbox” associated with the recipient address282. Themessage270 is retrieved and viewed as discussed above regardingstep812 ofFIG. 8. As previously mentioned,FIG. 5 is an exemplary recipient viewedmessage portion272′ as would be viewed at anE-mail device118, with the fields populated with information and data collected, generated, and communicated in accordance with the processes described above.
• In accordance with an alternate, preferred embodiment of the present invention, as depicted inFIG. 13, thefax interface device102″ is placed in what might be termed a “series relationship” oncommunication link107 between thefax device106 and the public network108 (as opposed to the configuration of the above-described embodiments for which I have used the term “parallel relationship”). An exemplaryfax interface device102″ used in accordance with this in-series embodiment ofFIG. 13 is depicted inFIG. 14 in schematic fashion. Thetelephony circuitry320″ of thisfax interface device102″ connects through a phone line surge protector and phone line coupler to thepublic network108 alongphone line107, and connects through a fax phone line coupler to thefax device106 alongphone line107′. TheDSP circuitry322″ is provided with enhanced processing capability whereby the fax interface device receives and processes signals generated by keystroke entry made at the fax device keypad105 (thus eliminating the need for a separate keypad at the fax interface device) and whereby thefax interface device102″ acts as an intermediary between thefax device106 and thepublic network108 to separately process signals from each, to electively pass signals from one to the other, and to separately interact with each of the fax device and public network. The operation of this alternate embodiment ofFIG. 13 is in accordance with the process outline in connection withFIG. 8 of the previous embodiments. However, in the detailed processing, thefax interface device102″ takes control of the interaction between thefax device106 and thepublic network108 to eliminate the need for user monitoring of the “SEND” function. For example, with reference toFIG. 9A, thefax interface device102″, atstep836, monitors the faxside communication line107′ for activity at thefax device keypad105, which activity is, for example, in the form of a pre-established entry which alerts thefax interface device102″ that the user at the fax device desires to send a fax-to-e-mail (for example, by entry of the keystrokes “*4”). Absent such fax-to-e-mail alerting entry, thefax interface device102″ would, for example, simply pass communications between thepublic network108 and thefax device106 directly through its telephony circuitry, for example, not interfering with the communication. Once the fax-to-e-mail entry is received, thefax interface device102″ begins with the usersimilar steps840 and842 ofFIG. 9A. Furthermore, preferred embodiments of the in-series system100″ maintain control at step948 (FIG. 9C) such that, rather than receiving a user prompt from the FEM-GATEWAY at step948 (step1057 ofFIG. 11B), the FEM-GATEWAY sends and thefax interface device102″ receives an acknowledgment signal, in response to which thefax interface device102″ connects a communication channel within its telephony circuitry between thetelephone line107 and thefax phone line107′, and communicates fax tones from thefax server110 through the communication channel to the fax device. By standard handshaking and delivery techniques, thefax device106 then delivers its fax data alongcommunication lines107′ and107, through the fax interface device telephone circuitry, to thefax server110. When the fax has been completed, thefax interface device102 detects the end-of-fax signal and communicates the same to the fax-server110, disconnects communication channel, and awaits a future fax-to-e-mail signal from thefax device106.
• Whereas the present invention has been depicted and described in relationship to embodiments in which thefax interface device102 and thefax device106 are embodied in separate chassis interconnected by anaccessory communication line109, alternate embodiments of the facsimile-to-electronicmail communication system100 of the present invention comprise a combined unit fax/fax-to E-mail sending device (hereinafter also identified as the “combinedunit358”) which incorporates within a single chassis the functionality of both thefax interface device102 and thefax device106, with necessary component parts. In a first embodiment of such combinedunit102/106′, thefax interface device102 of the embodiment ofFIG. 1 hereof, is simply physically embodied within a single chassis with thefax device106 of the embodiment ofFIG. 1, and necessary external modifications are made to the chassis in order to acquire access to the necessary keypads to effect operation of the two combined devices within the combined unit. In a preferred embodiment of the combined unit sending device, however, the functionality of thefax interface device102 and thefax device106 of the embodiment ofFIG. 1 hereof are embodied within a single chassis and components which perform duplicate functions are eliminated to provide an efficiency of structure. With reference toFIG. 15, this preferred embodiment of the combined unit fax/fax-to-E-mail sending device358 comprises asingle keypad360 andsingle display361, which replace the two keypads and two displays of thefax interface device102 andfax device106 Thekeypad360 of the combinedunit358 acts as a dual function keypad which accepts user input and interfaces withsoftware logic364 to alternately perform the functions of a standard fax device keypad or the functions of the faxinterface device keypad342. Preferably, thedual function keypad342 includes all of the dial and function keys necessary to effect the functions of thefax device106 and thefax interface device102. A physical button (or command key)362 which is software-enabled selectively switches the combinedunit sending device358 between a fax mode (during which the device functions as a standard fax machine delivering information from a hard copy document to a remote recipient fax machine) and a fax-to-E-mail mode (during which the information from a hard copy document is sent to its recipient via electronic mail, in accordance with previously discussed processes of the present invention). When switched to the fax mode, thedual function keypad360 anddisplay361 receive and display keypad entries as a standard fax machine, and when thedevice358 is in the fax-to-E-mail mode, thedual function keypad360 and thedisplay device361 receive and display user keypad entries in a manner described previously in connection with thefax interface device102. In the drawing ofFIG. 15, thenumber366 schematically represents the combined hardware/software functionality of the combinedunit sending device358 divided schematically into a faxinterface device function366aand afax device function366b. These functions are shown in this schematic manner to represent their separate functionality but their sharing of certain operational components. A user desiring to use the combinedunit sending device358 as a standard fax machine, depresses thecommand key button362 to place the sending device in the fax mode, after which the user will enter digits at thekeypad360 which will be interpreted as standard facsimile machine keypad entries, resulting in the receipt and display of a telephone number which number will be sent (through operation of the combined units fax device function36b) alongcommunication line107 to thepublic telephone network108 to effect a telephone connection with a remote fax machine for fax-to-fax delivery of the hard copy information placed in the device. Other features and functionalities which are standard to typical prior art fax machines are acceptably provided. When the user desires to send a hard copy document to a recipient via electronic mail, the user depresses thecommand key button362 to switch the combinedunit sending device358 to the fax-to-E-mail mode, in which mode the user entries at thedual function keypad360 are interpreted in accordance with the prior described scheme of the present invention to input and display alphanumeric E-mail addresses. With reference to the prior disclosure, the combinedunit sending device358 operating through its faxinterface device functionality366acommunicates with the FEM-GATEWAY104 in a manner similar to the process described in connection withFIGS. 9A-9C previously. Once the “SEND” key is depressed on the keypad of the combinedunit sending device358 in response to the prompt atstep950 ofFIG. 9C, the combined unit sending device switches to thefax device functionality366bto deliver the fax image data alongcommunication line107 to the FEM-GATEWAY104. The structure and functionality of the FEM-GATEWAY104 is substantially similar to that previously described in connection withFIGS. 1-12 and the interactive processes ofFIGS. 11A-11C are substantially as described previously. Furthermore, the remaining components (E-mail network116,E-mail Server120 and E-mail device118) of the facsimile-to-E-mail communication system100′″ are substantially similar to those described in connection with the embodiment ofFIGS. 1-12. Further explanation of the hardware and software components of this combined unit fax/fax-to-E-mail sending device358 is deemed unnecessary, as it will be readily understood by those skilled in the art having reference to the previous detailed descriptions of this specification.
• It is understood that new and various communications techniques and systems are available and becoming available which communications techniques and systems are acceptably utilized to provide the “communication links” (e.g., link132, link202, link203, link205) of the previously described preferred embodiments. By way of example,FIG. 16 depicts schematically an acceptable alternativecommunication link system132′ utilized as anacceptable communication link132 between thePSTN108 and the FEM-GATEWAY104. Thecommunication link system132′ includes what is commonly termed an “Internet Telephony Gateway”400 and acomputer network116′ (which is acceptably, though not necessarily, that same computer network described herein as the e-mail network116). TheInternet Telephony Gateway400 is, for example, based on a gateway model currently developed by Dialogic Corporation of Parsippany, N.J. and VocalTec Communications. ThisInternet Telephony Gateway400 functions, utilizing for example the developing protocol known as Voice Over Internet Protocol (VoIP), to bridge the circuit-switchedPSTN108 with the regional orglobal computer network116′ to which the FEM-SERVER110 (FEM-GATEWAY104) is connected as a server, and to, thereby, provide real time communication across thecomputer network116′ (e.g., the Internet) between the fax locale (e.g.,devices102,106—generically depicted inFIG. 16) and the FEM-SERVER. Thus, the standard telephone and standard fax signals are communicated by thefax device106 and/or fax interface device102 (in accordance with one or more of the preferred embodiments discussed above) to thePSTN108, which passes the signals to theInternet Telephony Gateway400, which gateway digitizes the telephony signal, compresses it, packetizes it for the computer network (for example, the Internet using Internet Protocol), and routs it to the FEM-SERVER110 over the computer network (e.g., Internet)116′. The operation is reversed for packets being communicated from the FEM-SERVER110 (in accordance with the above described preferred embodiments of the present invention) to the fax locale. Within the context of the broader scope of the present invention, thePSTN108 andcommunication link system132′ (e.g.,gateway400 andcomputer network116′) function as a first communication network through which the fax locale (devices102,106) and the FEM-GATEWAY104′ communicate.
• While the embodiments of the present invention which have been disclosed herein are the preferred forms, other embodiments of the present invention will suggest themselves to persons skilled in the art in view of this disclosure. Therefore, it will be understood that variations and modifications can be effected within the spirit and scope of the present invention and that the scope of the present invention should only be limited by the claims below. Furthermore, the equivalents of all means-or-step-plus-function elements in the claims below are intended to include any structure, material, or acts for performing the function as specifically claimed and as would be understood by persons skilled in the art of this disclosure, without suggesting that any of the structure, material, or acts are more obvious by virtue of their association with other elements.
• I claim:

Claims (15)

1. A method of communicating information by a facsimile/e-mail server system, the method comprising the steps of:

a) receiving an electronic mail address from an interface device;

b) receiving facsimile information from a scanning portion of a facsimile device;

c) converting the received facsimile information into a computer readable image file;

d) composing an e-mail message with the computer readable image file as an attachment; and

e) transmitting the composed e-mail message to an electronic mail server associated with the received electronic mail address.

2. The method ofclaim 1, and further comprising the step of introducing a hardcopy document into the scanning portion of the facsimile device.

3. The method ofclaim 1, and further comprising the step of entering the e-mail address using the interface device.

4. The method ofclaim 1, wherein the composing step comprises adding a set of attachment viewing instructions in the composed e-mail message.

5. One or more computer readable media storing instructions that upon execution cause one or more computing platforms to perform the method ofclaim 4.

6. The method ofclaim 1, and further comprising the step of providing a confirmation to a user of receipt of the e-mail address and receipt of the facsimile information.

7. The method ofclaim 6, wherein providing the confirmation comprises the step of updating a Web site with confirmation information.

8. The method ofclaim 6, wherein providing the confirmation comprises the step of forwarding an e-mail message to the user.

9. One or more computer readable media storing instructions that upon execution cause one or more computing platforms to perform the method ofclaim 1.

10. The method ofclaim 1, and further comprising the steps of receiving a report request from a user, generating a report based upon the received report request and outputting the generated report.

11. A facsimile/e-mail server system, the system comprising:

a) a communication interface capable of receiving an electronic mail address from a facsimile interface device and of receiving facsimile information from a scanning portion of a facsimile device;

b) a system processor comprising one or more processing elements, wherein the system processor is in communication with the communication interface and is programmed or adapted to:

i) receive an electronic mail address via the communication interface;

ii) receiving facsimile via the communication interface;

iii) converting the received facsimile information into a computer readable image file;

iv) composing an e-mail message with the computer readable image file as an attachment; and

v) transmitting the composed e-mail message to an electronic mail server associated with the received electronic mail address.

12. The system ofclaim 11, wherein the communication interface comprises connections to one or more communication networks.

13. The system ofclaim 12, wherein the one or more communication networks comprise a switched telephone network, a bus network, or a packet switched network.

14. The system ofclaim 11, and further comprising the interface device, wherein the interface device communicates with the system processor via the communication interface.

15. The system ofclaim 14, wherein the interface device comprises an alpha-numeric keypad.

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