BACKGROUNDField
The technology of the present application relates to mobile communication systems. More particularly, the present application relates to a method and apparatus for providing separable personal and business mobile communications services, including voice and data services, using a wireless communications system.
Background
Wireless communications systems find wide spread use in numerous different and personal applications. Increasingly, communications systems are capable of providing voice and data access over a wireless communications network. Particularly, such data access is increasingly used to access data over data networks, such as web sites over the internet. In many cases, voice communications and data communications are billed separately, with air time charges and charges for data access having different rate structures.
One application of wireless communications devices with increasing reliance on both voice and data, communications is in wireless fleet communications systems that allow vehicles in a commercial vehicle fleet, such as tractor-trailer trucks, to stay in communication with a dispatch; or central management office, using a wireless communications network. The wireless communications network may include wireless satellite links, and wireless cellular links. The wireless links are formed by radio frequency (RF) signals relayed between mobile communications terminals, such as wireless devices, contained within a vehicle, and a central server using fee satellites or cellular base stations. Mobile communications terminals in such applications often include a computer or processor coupled with a RF transceiver system to send and receive communications over the wireless network. Often, the communications terminal includes a user interface including a keyboard and user display and may also include an interface for voice communications, including a microphone and speaker.
The dispatch may use the wireless communication network and associated mobile terminals for communications including vehicle locations, load status, instructions to the driver as to the next destination and/or source to deliver and/or pick up materials, to name but a few. Furthermore, its applications that provide network access, drivers may access different network sites using the communications terminal to obtain information that may be used to assist the driver in making a particular delivery. For example, a driver may access a navigation site or mapping site to provide a route to a particular destination, or to find an alternate route in the event that a standard route is unavailable for any reason. Such information enables a dispatch to better assess the state of and control its vehicle fleet, and also allows operators of vehicles to perform their jobs more efficiently. Thus, overall efficiency of a particular vehicle fleet is enhanced due to the increased connectivity between a vehicle and dispatch.
While conducting business related communication using a wireless network for such vehicles enhances the efficiency of the business in general users of such mobile terminals often desire to use the mobile terminals for personal business in addition to business related use. For example, a driver of a vehicle may desire to place a personal call using a telephone function of a mobile terminal, and/or may desire to access a network location, such as an internet site, that is not related to the business. Furthermore, with respect to network access, including internet access, it is further convenient for a driver of the vehicle to access the internet through such a system as internet access is limited while traveling. While understanding that such non-business uses provide a significant convenience for a driver, a business typically does not desire to bear the additional costs for such access to the wireless network.
SUMMARYEmbodiments disclosed herein address the above stated needs by providing for separate billing of personal and business data services. In one aspect, a method is provided for providing business and personal data access service to a wireless communications device in communication with a server that has access to a network, comprising the steps of (a) receiving a request from a wireless communication device to access data located at a network site, (b) determining whether the received request comprises a business type request or a personal type request, (c) processing the received request in a first manner if the received request comprises a business type request; and (d) processing the received request in a second manner if the received request comprises the personal type request. The step of processing the business type request in a first manner may comprise the billing a business entity associated with the wireless communications device, and the step of processing the personal type request in a second manner may comprise billing a user associated with, the wireless communications device8. The method ofclaim1, wherein said received request comprises a first uniform resource locator (URL), The step of determining whether the received request comprises a business type request or a personal type request may include various different determinations, such as determinations based on comparing uniform resource locators (URLs) of the request with business-related URLs, comparing routing characteristics of the request with business-related routing characteristics, and analyzing the data at the network site to determine if the data corresponds to business type data.
In another aspect, an apparatus is provided that allows business and personal Internet access to a fleet of vehicles in communication with a central server, the apparatus comprising a computer for receiving an Internet access request transmitted by a remote terminal that determines whether the request comprises a business type request or a personal type request. Business type requests may be processed in a first manner and personal type requests processed in a second manner. The business type requests may be processed to provide billing to an account associated with said fleet of vehicles, and personal type requests may be processed to provide billing to account associated with a user of the remote terminal.
In another aspect, a tangible data storage medium is provided that comprises executable data capable of causing a programmable device to perform the steps of: (a) receiving a request from a wireless communication device to access data located at a network site, (b) determining whether the received request comprises a business type request or a personal type request; (c) processing the received request in a first manner if the received request comprises a business type request; and (d) processing the received request in a second manner if the received request comprises a personal type request. The step of processing the business type request in a first manner may comprise billing a business entity associated with the wireless communications device, and the step of processing the personal type request in a second manner may comprise billing a user associated with the wireless communications device.
The foregoing and other features, utilities and advantages of the technology of the present application will be apparent from the following more particular description of embodiments of the technology as illustrated in the accompanying drawings
BRIEF DESCRIPTION OF THE DRAWINGSThe features and advantages of the technology of the present application will become more apparent from the detailed description set forth below when taken in conjunction with the drawings, wherein:
FIG. 1 is a block diagram of a wireless communications network and associated servers and networks in accordance with an exemplary embodiment;
FIG. 2 is a block diagram of a server of an exemplary embodiment;
FIG. 3 is a flow chart diagram illustrating the operational steps of a mobile terminal of an exemplary embodiment;
FIG. 4 is a flow chart diagram illustrating the operational steps of a server of an exemplary embodiment;
FIG. 5 is a flow chart diagram illustrating the operational steps of a server of another exemplary embodiment; and
FIG. 6 is a flow chart diagram illustrating the operational steps of a server of another exemplary embodiment.
DETAILED DESCRIPTIONFor a more complete understanding of the technology of the present application, reference is now made to the following detailed description of several embodiments as illustrated in the drawing figures, in which like numbers represent the same or similar elements. The word “exemplary” is used herein to mean “serving as an example, instance, or illustration.” Any embodiment described herein as “exemplary” is not necessarily to be construed as preferred or advantageous over other embodiments.
The present disclosure recognizes the desirability of providing personal data services as well as business related data services using mobile communications equipment associated with vehicles and/or other mobile communications devices used by employees or others that are associated with a business. The employees and/or other mobile workers of such businesses may want to utilize various personal data services, such as web access, using the mobile equipment, in addition to the business related data services. However, such personal usage may incur significant additional costs, and a business may not desire to pay for such personal usage. Exemplary embodiments described herein provide a separable billing system and method so that such services may be provided to a mobile worker, including personal and business services with billing as appropriate for each of the services to the business or user of the mobile device. Such systems and methods provide significant enhanced convenience to mobile workers while avoiding additional costs associated with such services incurred by the business.
Referring now toFIG. 1, a block diagram illustration of awireless communications system20 configured in accordance with one exemplary embodiment is described.Mobile communications device24 is operable to wirelessly communicate with one or more of a number of different wireless systems. In this embodiment, themobile communications device24 is capable of providing voice and data communications to a user. Such voice communications are traditional type communications, and data communications may provide both graphical and text communications. For example, amobile communications device24 may have an interface that is capable of providing text, such as messages sent to a driver of a vehicle, and graphics, such a map and/or navigation information. Furthermore, such data communications may also include web pages from Internet sites that are accessed by the user of themobile communications device24. In the embodiment illustrated, themobile communications device24 includes a global positioning system (GPS) receiver that is operable to receive signals from aGPS satellite28, and use such signals to determine a location of themobile communications device24. GPS is a well known positioning system and GPS receivers receive signals fromdifferent GPS satellites28 when making a position determination. While asingle GPS satellite28 is illustrated inFIG. 1, it will be understood that numerous such satellites are present in the GPS satellite system. Themobile communications device24 ofFIG. 1 may also engage in bi-directional communication with acommunications satellite32, which relays such signals to anetwork management center36. While only asingle communications satellite32 andnetwork management center36 are illustrated, it will be understood that numerous such components may be present in such a network. Themobile communications device24 may also communicate with awireless base station40 using well known digital and/or analog cellular communications. As will be understood, asystem20 may include numerous differentwireless base stations40 that provide coverage to amobile communications device24. Furthermore, while only asingle communications device24 is illustrated, it will be understood that numerous differentmobile communications devices24 are typically present in a system.
In one exemplary embodiment, themobile communications devices24 are associated with a particular fleet vehicle of a business, such as a trucking business. While themobile communications device24 ofFIG. 1 is illustrated as capable of receiving communications from a GPS satellite, communicating with acommunications satellite32, and with awireless base station40, it will be understood that such mobile communications devices may communicate with wireless base stations only, without having a GPS receiver or RF transceiver capable of communicating withcommunications satellite32. Similarly, the mobile communications device may conduct two way communications only throughcommunications satellite32, in which case the mobile communications device would not communicate withwireless base station40. Furthermore, it will be understood thatmobile communications devices24 have numerous different applications in businesses and industries that are different than fleet vehicle applications, and that the exemplary embodiment describing such an application is for the purposes of illustration and discussion only. Suchmobile communications devices24 may be used by any business that desires to provide amobile communications device24 to a worker.
With continuing reference toFIG. 1, data communications through thenetwork management center36 and/orwireless base station40 are forwarded toserver44, which provides access to abusiness management computer48 and a distributeddata network52. Note, while shown as separate entities,wireless base station40,network management center36 andbusiness management computer48 may be integrated intoserver44.Business management computer48 may be, for example, a business server that provides data related to the business to a user of themobile communications device24, or may provide access to date related to the business either directly or through other components that may be connected to thebusiness management computer48. Distributeddata network52 is a medium used to provide communications links between various devices and computers connected to thenetwork52, and may include permanent connections, such as wire or fiber optic cables, or temporary connections made through telephone connections. In the depicted example,server44 is connected to network52, along with aremote server56. While a single remote server is illustrated, typical systems include numerous different remote servers that are capable of providing date over thenetwork52. These,remote servers56, may be, for example, personal computers or network computers. Furthermore, in one embodiment, thebusiness management computer48 is connected toserver44 by thenetwork52, rather than a direct connection to theserver44. In the depicted example, distributeddata network52 is the Internet, representing a worldwide collection of networks and gateways that use conventional Internet protocols, such as, the TCP/IP suite of protocols to communicate with one another. Of course, distributeddata network52 also may be implemented as a number of different types of networks such as, for example, an intranet or a local area network. Furthermore, such different types of networks may be accessed through aremote server56.
Thus, amobile communications device24 communicating through thenetwork management center36 and/orwireless base station40 may connect toremote servers56 through theserver44 via the distributeddata network52 and also may access other directly connected or network processors, such asbusiness management computer48 in the event that access to either of such entities is desired. Voice communications from themobile communications device24 may be routed through a public switched telephone network (PSTN)60 to provide access to other voice devices that are coupled to thePSTN60.
Referring now toFIG. 2, a block diagram of aserver44 configured in accordance with an exemplary embodiment is described. Theserver44, in this embodiment, includes arouting unit64 and anetwork access unit68. Therouting unit64 is operable to receive adata message72 that includes anaccess request76. Theaccess request76 may include, for example, a network address, Internet Protocol address, an application name, domain name, or other identifier of a resource that is desired to be accessed by an operator of the mobile communications device. The network address included in theaccess request76 may identify a network address associated with the business management computer such as when the operator of the mobile cummunications device desires to access data stored at the business management computer. In the event that the operator of the mobile communications device desires to access a network location that is not associated with the business management computer such as, for example, an Internet site, the access request is routed through therouting unit64 to a network access unit78, which may then provide connectivity to an external network site such as an Internet site. Thedata message72, in this embodiment, also includes auser identification80 and adata message type84. In this embodiment, the user identification is used to log various different network access requests made by the operator of the mobile communications device. The log of network accesses may then be analyzed in order to provide appropriate billing for business and/or personal network access requests.
Thetype field84 identifies whether a particular data message includes anaccess request76 that is a business type access request or a personal type access request. In the event an access request is a personal access request, this is indicated in thetype field84. Similarly, if the access request is a business type access request, this is also indicated in thetype field84. In one embodiment, the user of the mobile communications device inputs the data access request into the device using a user interface associated with the mobile communications device. The mobile communications device may include an application to receive such requests, which includes an entry for the request, such as a URL, and following the input of the request prompt the user to indicate if the request is a business request or a personal request. The type of request may then be encoded intofee data massage72 in thetype field84 as, for example, a flag that may be set to indicate a personal type request. Upon receiving thedata message72, therouting unit64 logs the access request to the business management computer and passes the access request to thenetwork access unit68, which then provides the appropriate access to the Internet or other network address. The business management computer in this embodiment may be used to determine the amount of personal type requests that were made by a particular operator, and provide a bill to the user to cover the costs of the personal access request.
While thedata message72 is illustrated inFIG. 2 as having several different data fields therein, other embodiments may have more or fewer such data fields. For example, in one embodiment, themessage72 contains only the access request, and does not contain auser ID field80 ortype field84. In this embodiment, the routing unit may determine an identification of the mobile communications device that transmitted the request, such as a telephone number associated with the mobile communications device, and provide this to the management computer. The routing unit, in this embodiment, contains a listing of network access sites that are designated as network sites that are for business purposes. In this embodiment, when it is determined that theaccess request76 is for a network site that is listed in the listing of designated business sites, the access request is forwarded to thenetwork access unit68 in order to access the appropriate site, and the routing unit logs the access request as a business type access request. In the event that theaccess request76 is for a network that is not designated in the listing of business sites, the routing unit logs this access request to the business management computer as a personal type access request, and provides the request to the network access unit. The request is then completed, and the business or personal use logged in the business management computer that may then be used for billing purposes to the user of the mobile communications device.
In still further embodiments, the access request is identified as a personal type access request or a business type access request based on one or more other characteristics of the access request. For example, routing characteristics of the access request may be analyzed to determine the access request is a business type or personal type request. In such a case, an access request may be for a particular network portal, with business type access requests provided to a business portal that contains data that has been designated as business use data. Thus, if the access request is not directed to a business portal, it is determined that the request is a personal type request. In another embodiment, the content of the data requested may be analyzed to determine if the request was a business or personal type request. In such an embodiment, data containing specified keywords may be designated as business data, and requests to access such data are determined to be business type access requests. Various examples of such embodiments are described in more detail below.
While the above embodiments describe logging business and personal access requests for purposes of billing the user of a mobile communications device for personal use, therouting unit64 may only log access requests that made for business purposes. In this manner, the business accesses may be logged with any remainder of the network access requests, therefore being personal requests, and billed appropriately. Similarly, only personal type access requests maybe logged and thus billed to the user appropriately, with the remainder of the access requests not logged and billed to the business. In other embodiments, therouting unit64 provides a record of all network access requests for a particular mobile communications device having information related to the access request, and the management computer then determines if the access request was a personal type or business type access request.
Referring now toFIG. 3, a flow chart illustration of the operational steps of a mobile communications device for an exemplary embodiment is described. In this embodiment, the user enters an access request to the mobile communications device, as noted atblock100. Atblock104, it is then determined if the access request is a business request. In one embodiment, the user indicates when entering the request if the request is a business request or a personal request. In other embodiments, the mobile communications device determines if the access request is a business or personal request based on characteristics of the request, as will be described in more detail below. If it is determined that the request is a business request, a business request identifier is set atblock108. Such a business request identifier may then be used by the server to identify the access request as a business request, and thus generate the appropriate billing to the business for the network access request. If it is determined that the network access request is not a business request, a personal request identifier is set according to block112. In one embodiment, the mobile communications device provides a warning to the operator that such a request will result in the operator being personally charged for the access request. Finally, atblock116, the request is forwarded to the server through the appropriate wireless network link. In this manner, the server may log the request appropriately to provide billing to the user of the network access device.
While the embodiment ofFIG. 3 illustrates a user designating a particular request as a business or personal request, other embodiments simply see an access request from a user and forwards the request to the server. The server or the communication device, similarly as described above, may then determine based on other characteristics of the request if the request is a business of personal type request to appropriately log fee network access request.
Referring now toFIG. 4, a flow chart illustration of the operational steps of an exemplary embodiment relating to a processor, whether a server, a mobile device, or a combination thereof, are described. In this embodiment, the processor receives a request from a user of a mobile communications device, as indicated atblock150. Atblock154, it is determined if the business request identification has been set. In this embodiment, a user is prompted to designate if a particular access request is a business or personal request. In the event that the business request ID is set, the processor routes the request to the business management computer, as noted atblock162. In this embodiment, the business requests may all be satisfied by routing the request to the business management computer, with the business management computer then providing the appropriate data access for the business request. Alternatively, in the event that the business request ID is set, the business management computer may route the request to the network access unit in the event that the network access request is for a site that is not available through the business management computer. If it is determined atblock154 that the business request ID has not been set, the request is routed to the network access unit to provide access to the network site requested, as noted atblock158. Atblock166, the request is logged for billing purposes. Similarly as described above, the request may be logged to the business management computer in order to provide appropriate billing to the business and/or user for particular network access requests. As mentioned above, the business management computer may log the network access requests as being personal requests, with the remainder of the requests noted as business requests, the business management computer may record personal access requests and thus designate the remaining requests as business requests for billing purposes, or the business management computer may log all of the requests and designate each as business or personal. Atblock170, the processor receives a response to the network access request from the appropriate device that the request was routed to. Finally, atblock174, the processor provides the response to the user interface.
Referring now toFIG. 5, a flow chart illustration of the operational steps of another exemplary embodiment are described. Initially, atblock200, a request is received from a user of mobile communications device. Atblock204, it is determined if the request is for a predefined business network site. In one embodiment, the routing unit within the server includes a listing of network sites that are designated as business access sites. In another embodiment, the mobile communications device includes a listing of network sites that are designated as business access sites. Such a listing may be provided by the business management computer and accessed as necessary, or may he pushed to the server and/or mobile device periodically. In the event that a request is not contained in this listing, as noted atblock208, the request is logged as a personal request for billing purposes. In the event that the request is a business request, the request is logged as a business request for billing purposes, as noted atblock212. Atblock216, the log is provided to the business management computer. Atblock220, the request is routed to the appropriate one of the network access unit or fleet management computer, as necessary to fulfill the request. Atblock224, the a response to the request is received, which is then provided atblock228 to a user interface of the mobile communications device.
Referring now toFIG. 6, the operational steps of yet another exemplary embodiment are illustrated. In this embodiment, the a request for data access is received, as indicated atblock250. Atblock254, it is determined if the request has business routing characteristic. In this embodiment, the server includes a listing of routing characteristics that are designated as routing characteristics that are for business purposes. In another embodiment, the mobile communications device includes a listing of routing characteristics that are designated as routing characteristics that are for business purposes. The listing may be provided by the business management computer and accessed as necessary, or may he pushed to the server and/or mobile device periodically. Such a listing may include, for example, uniform resource locators (URLs) that are associated with business access requests. Such URLs may include URLs of business sites mat are regularly accessed by operators of the mobile communications devices far business purposes. Such routing characteristics may also include a network portal that is being accessed, with one or more portals being designated as business portals, and any other portals thus being personal portals. In such an embodiment, the business may have one or more sites available through a particular network portal that may be accessed to obtain business related information, such as load assignments, maps, and/or navigation information. Access requests that are routed to the business portal may then be identified as business requests, and logged as such according to block258. In the event that the access request does not have a business routing characteristic, the request is logged as a personal request, as noted atblock262. The logged request is forwarded to the business management computer, as noted atblock266, and used for billing the particular user of the mobile communications device for personal access. The request is then routed to the appropriate network access site designated in the network access request, as indicated atblock270. Atblock274, a response is received to the network access request that is then, atblock278, provided to a user interface of the mobile communications device.
Those of skill in the art would understand that information and signals may be represented using any of a variety of different technologies and techniques. For example, data, instructions, commands, information, signals, bits, symbols, and chips that may be referenced throughout the above description may be represented by voltages, currents, electromagnetic waves, magnetic fields or particles, optical fields or particles, or any combination thereof.
Those of skill would further appreciate that the various illustrative logical blocks, modules, circuits, and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both. To clearly illustrate this interchangeability of hardware and software, various illustrative components, blocks, modules, circuits, and steps have been described above generally in terms of their functionality. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the overall system. Skilled artisans may implement the described functionality in varying ways for each particular application, hut such implementation decisions should not be interpreted as causing a departure from the scope of the present application.
The various illustrative logical blocks, modules, and circuits described in connection with the embodiments disclosed herein may be implemented or performed with a general purpose processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other programmable logic device, discrete gate or transistor logic, discrete hardware components, or any combination thereof designed to perform the functions described herein. A general purpose processor may be a microprocessor, but in the alternative, the processor may be any conventional processor, controller, microcontroller, or state machine. A processor may also be implemented as a combination of computing devices, e,g., a combination of a DSP and a microprocessor, a plurality of microprocessors, one or more microprocessors in conjunction with a DSP core, or any other such configuration.
The steps of a method or algorithm described in connection with the embodiments disclosed herein may be embodied directly in hardware, in a software module executed by a processor, or in a combination of the two. A software module may reside in Random Access Memory (RAM), flash memory, Read Only Memory (ROM), Electrically Programmable ROM (EPROM), Electrically Erasable Programmable ROM (EEPROM), registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art. An exemplary storage medium is coupled to the processor such the processor can read information from, and write information to, the storage medium. In the alternative, the storage medium may be integral to the processor. The processor and the storage medium may reside in an ASIC. The ASIC may reside in a user terminal. In the alternative, the processor and the storage medium may reside as discrete components in a user terminal.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the technology of the present application. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the application. Thus, the technology of the present application is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.