BACKGROUND OF THE INVENTION Field of the Invention—The present invention relates generally to healthcare financial payment systems and methods, and more particularly to a novel system and method in which a healthcare debit card used by a cardholder to pay for medical products and services is linked with a healthcare-related financial account associated with the cardholder as well as with a non-healthcare-related financial account belonging to the cardholder.
With the widespread use of medical insurance has come the necessity of establishing that a particular individual has medical insurance coverage and arranging for the payment of medical products and services which are provided to the individual. At physicians' offices, hospitals, and pharmacies, the established policy has become that unless proof of coverage is provided at the time of provision of medical services or purchase of medical products, the consumer must pay, or make arrangements to pay, for the cost of the medical products or services at the time of their delivery. At physicians' offices at the time of service, consumers having medical insurance are typically required to present a card evidencing proof of the consumer's medical insurance plan and information regarding the plan including the copay amount required for an office visit, and pay the copay amount.
At hospitals, consumers having medical insurance typically present the card evidencing proof of the consumer's medical insurance plan and information regarding the plan prior to delivery of medical services (other than in the case of an emergency). At pharmacies, consumers having medical insurance are required to present the card evidencing proof of the consumer's medical insurance plan and information regarding the plan including the copay amount required for the prescription(s) being obtained, and pay the copay amount. In each of these situations, the consumer is required to either pay a copay amount prior to the delivery of medical services or a prescription, or, in the case of a hospital, to agree to pay the hospital for the amount which is not covered by the consumer's medical insurance.
This system of payment for medical services and products operated as described above until federal laws were passed to allow a participant and eligible dependents to save a considerable amount of money in taxes through a Flexible Spending Arrangement (“FSA”). FSA programs allow participants to deduct a predetermined amount of money from the participant's before-tax income. This predetermined amount of money is set aside in the participant's healthcare-related financial account, which is sometimes referred to as a flexible spending account or a flex account. The money then can be used toward paying for expenses incurred for certain eligible products and services specified by the IRS. Because the money is deducted from the employee's before-tax income through payroll deductions, the amount of tax that is actually paid by the employee is reduced. Further, the employer's FICA payment is reduced based on the applicable amount of pre-tax contributions made by their employees. As FSA plan is not portable.
A Health Savings Account (“HSA”) is a tax-advantaged trust or custodial healthcare-related financial account created for the benefit of an individual (not limited to employees) who is covered under a high deductible health plan (“HDHP”). The HSA provider need not require proof of HDHP coverage but may desire to do so for purposes of its recordkeeping and reporting. If an employer sets up an HSA for an employee, however, the employer must verify that the employee is enrolled in an HDHP offered by the employer. Contributions may be made by an employer, the individual, or a family member (subject to the gift tax). Contributions are deductible if made by an individual and are excludable from income and wages if they are made by an employer. Earnings grow tax-free and distributions for qualified medical expenses are tax-free. Nonqualified withdrawals are subject to income and penalty taxes, and excess contributions are subject to a six percent excise tax. Like an IRA, the HSA is owned by the individual and is portable.
A health reimbursement arrangement (“HRA”) is an arrangement funded solely by an employer. An HRA may be offered to employees or former employees. Amounts in the HRA healthcare-related financial account must be used for qualified medical expenses, and balances may be carried forward. Depending upon the terms of the HRA, coverage may (or may not) continue if the employee terminates service. An HRA is not portable.
The operation of a healthcare provider in conjunction with such healthcare-related financial accounts (any of an FSA, an HSA, or an HRA) typically involves three entities which each have a predefined function. The first of these entities is a cardholder administrator that enrolls employees or other cardholders serviced by a particular healthcare program. The cardholder administrator, in the process of enrolling employees or cardholders, obtains information from the employees or cardholders and their dependants and provides that information to the second and third entities.
The second entity is a medical insurance program administrator that administers the claims of cardholders under the medical insurance of the healthcare program. The medical insurance program administrator typically establishes payment schedules and deductibles for medical products and services and informs providers of such medical products and services of the amounts which will they be paid by the medical insurance portion of the healthcare program. The medical insurance program administrator also typically provides healthcare cards to the employees or cardholders, which they can present to providers of medical products and services as proof of enrollment in the medical insurance program.
The third entity is a healthcare-related financial account administrator, which administers the healthcare-related financial accounts which are owned by the employees or cardholders. The healthcare-related financial account administrator reviews the eligibility of medical products and services which are submitted by employees or cardholders in order to determine whether the medical products and services are eligible for payment from the healthcare-related financial accounts. If the medical products and services are eligible, the healthcare-related financial account administrator then determines whether the cardholders have sufficient funds left in their healthcare-related financial accounts. If the medical product or services in question are eligible, and if there are sufficient funds, the healthcare-related financial account administrator sends payment, typically to the employee or cardholder.
In all healthcare systems involving medical insurance, whether or not the employees or cardholders have healthcare-related financial accounts, the cardholders generally complete each transaction involving obtaining medical products or services by paying a remaining amount directly to the medical product or service providers. Additionally, in many healthcare systems there is uncertainty about the final cost to the employee or cardholder since the approval and payment systems do not operate in real time. Finally, since there is no central coordination of the various aspects of the healthcare program, each of the entities often operates without any interaction with the other entities.
It is accordingly the primary objective of the present invention that it provide a system and method for linking a healthcare debit card to both a healthcare-related financial account and a non-healthcare-related financial account in addition to linking the healthcare debit card to a medical insurance program. It is a related objective of the present invention that the healthcare debit card contain sufficient information, either in printed form or in electronic form, or in both forms, to enable medical product and service providers to ascertain that the healthcare debit card provides for payment from the three sources. It is another related objective of the present invention that it be capable of working which any of a plurality of different healthcare-related financial accounts, including FSA, HSA, and HRA healthcare-related financial accounts.
It is an additional objective of the present invention that it provide coordination between the submissions for payment of medical products and services to a medical insurance provider, the healthcare-related financial account, and the non-healthcare-related financial account to ensure that the submissions to these three entities are made quickly and in the proper sequence. It is a related objective that the system and method of the present invention be capable of operation in real time or in near-real time, thereby enabling complete resolution of payment for the medical products and services at the time of delivery. It is a further objective that the healthcare debit card used in the system and method of the present invention may optionally be used as a conventional credit or debit card for use in purchasing non-medical products and services.
The system and method of the present invention must also be flexible of design and robust in operation, and once established it should require little or no effort to maintain it other than to keep the employee or cardholder data current. In order to enhance the market appeal of the system of the present invention, it should also be relatively inexpensive to implement and to operate to thereby give it a high perceived value-to-cost ratio to afford it the broadest possible market. Finally, it is also an objective that all of the aforesaid advantages and objectives of the system and method of the present invention be achieved without incurring any substantial relative disadvantage.
SUMMARY OF THE INVENTION The disadvantages and limitations of the background art discussed above are overcome by the present invention. With this invention, a healthcare debit card is provided which has the cardholder's name, a healthcare debit card number, and healthcare plan information typically including deductible amounts printed thereon. The healthcare debit card also has a magnetic stripe used to store data including information about the card, the cardholder, a healthcare plan, and financial account information on the back side of the healthcare debit card. Alternately, the healthcare debit card may instead be a standard size card which contains an electronic chip which may be used to store the same type of information. Such cards, commonly referred to as “smartcards,” have a built-in microprocessor and memory used for identification and/or financial transactions.
The system of the present invention is used to link the healthcare debit card to a medical insurance provider and to a healthcare-related financial account, as well as to a non-healthcare-related financial account. The healthcare-related financial account may be a Flexible Spending Arrangement (FSA), a Health Savings Account (HSA), or a Health Reimbursement Arrangement (HRA). The non-healthcare-related financial account may be a bank checking or savings account or a credit card, or any other type of non-healthcare-related financial account.
The system of the present invention links together a number of entities which each have a predefined function in the operation of the system. The first entity is a cardholder administrator that enrolls employees or other cardholders serviced by a particular healthcare program. The function of the cardholder administrator is to provide information regarding cardholders to the system, typically by entering that information into a computer terminal. The second entity is a medical insurance program administrator that administers the claims of cardholders under the medical insurance of the healthcare program. These two entities have existed historically, and the medical insurance program administrator has informed providers of medical products and services of the amounts which will be paid by the medical insurance of the healthcare program.
A third entity is a healthcare-related financial account administrator, which administers healthcare-related financial accounts which are owned by cardholders. The healthcare-related financial account can be any one of a Flexible Spending Arrangement (FSA), a Health Savings Account (HSA), or a Health Reimbursement Arrangement (HRA). This entity has also existed historically, and the healthcare-related financial account administrator has reviewed the eligibility of medical products and services which are submitted by cardholders in order to determine whether the medical products and services are eligible for payment from the healthcare-related financial accounts. If they are eligible, the healthcare-related financial account administrator then pays for them if the cardholders have sufficient funds left in their healthcare-related financial accounts.
The system and method of the present invention adds two additional entities, and also provides a mechanism for medical product and service providers to obtain essentially instant payment for all medical products and services. The first additional entity may be a financial institution in which a cardholder has a financial account, which may for example be any of a conventional checking or savings account or a credit card. The second additional entity is a system administrator, which serves to coordinate the operations performed under the system and method of the present invention between all of the other entities.
In addition, each of the medical product and service providers is provided with a system interface to allow them to electronically communicate with the other entities in the system. This may be coordinated through the system administrator, or the interfaces of each of the entities may be configured to communicate with each other to the extent necessary and/or desirable. In the preferred embodiment, each of the medical product or service providers utilizes a facility terminal having a card reader to read the data stored on the healthcare debit card so that it may be transmitted to the various entities in the system that need the data. In the embodiment discussed herein, the communication between the various entities and providers may be provided by the Internet. Alternately, some or all of the network links between the various entities could be private networks as well.
In operation, a cardholder presents the healthcare debit card to a medical product or service provider. The healthcare debit card is scanned and information relating to the medical product or service together with the data from the healthcare debit card is provided to the system of the present invention. The medical insurance program administrator reviews the information relating to the medical product or service and the data from the healthcare debit card and determines whether the medical product or service is covered and what the deductible amount is. Information relating to coverage and the remaining amount which is due for the medical product or service is then provided by the medical insurance program administrator to the system of the present invention.
Next, the healthcare-related financial account administrator reviews the information relating to the medical product or service, the data from the healthcare debit card, and the remaining amount which is due for the medical product or service and determines whether the medical product or service is covered and whether the cardholder has sufficient funds in the healthcare-related financial account. Information relating to eligibility, payment of the remaining amount which is due for the medical product or service, and any resulting remaining amount due for the medical product or service is provided by the healthcare-related financial account administrator to the system of the present invention.
If there is any remaining unpaid amount, the non-healthcare-related financial account administrator (which may be a DDA deposit bank or a credit card administrator) determines whether the cardholder has sufficient funds in the DDA deposit account or on the credit card. If there are sufficient funds in the non-healthcare-related financial account, the remaining amount due for the medical product or service is taken from the non-healthcare-related financial account, and the medical product or service provider is notified that the medical product or service is paid for. If there are not sufficient funds in the non-healthcare-related financial account, the medical product or service provider is notified that it must collect the remaining amount due for the medical product or service from the cardholder.
In operation, the system can operate rapidly to provide a transaction which is essentially accomplished in real time even though there are a plurality of entities involved in each transaction. The perception to both the cardholder and the medical product or service provider is that there is a single transaction which results either in the entire cost of the medical product or service being paid or in the requirement that the cardholder must pay some or all of the cost of the medical product or service at that time. optionally, the healthcare debit card may also function as a conventional charge card (credit or debit) as well for use in transactions other than for the purchase of medical products or services. In this case, the healthcare debit card can also be the non-healthcare-related financial account if desired.
In the preferred embodiment, the system administrator is the interface between the other entities in the system of the present invention. Thus, the flow of information passes through the system administrator, thereby enabling the system administrator to ascertain the status of each transaction. Optionally, the system administrator's role can be reduced, but those skilled in the art will recognize that one of the entities in the system serves to route the various operations to ensure that they are all carried out in the proper order.
It may therefore be seen that the present invention teaches a system and method for linking a healthcare debit card to both a healthcare-related financial account and a non-healthcare-related financial account in addition to linking the healthcare debit card to a medical insurance program. The healthcare debit card used in the system and method of the present invention contains sufficient information, either in printed form or in electronic form or in both forms, to enable medical product and service providers to ascertain that the healthcare debit card provides for payment from the three sources. The system and method of the present invention is capable of working which any of a plurality of different healthcare-related financial accounts, including FSA, HSA, and HRA healthcare-related financial accounts.
The system and method of the present invention provide coordination between the submissions for payment of medical products and services to a medical insurance provider, the healthcare-related financial account, and the non- healthcare-related financial account to ensure that the submissions to these three entities are made quickly and in the proper sequence. The system and method of the present invention are capable of operation in real time or in near-real time, thereby enabling complete resolution of payment for the medical products and services at the time of delivery. The healthcare debit card used in the system and method of the present invention can optionally be used as a conventional credit or debit card for use in purchasing non-medical products and services.
The system and method of the present invention are flexible of design and robust in operation, and once established the system requires little or no effort to maintain it other than to keep the employee or cardholder data current. The system of the present invention is also relatively inexpensive to implement and to operate to give it a high perceived value-to-cost ratio to enhance its market appeal and to thereby afford it the broadest possible market. Finally, all of the aforesaid advantages and objectives of the system and method of the present invention are achieved without incurring any substantial relative disadvantage.
DESCRIPTION OF THE DRAWINGS These and other advantages of the present invention are best understood with reference to the drawings, in which:
FIG. 1 is a front side plan view of a healthcare debit card which may be linked to healthcare-related and non-healthcare-related financial accounts;
FIG. 2 is a back side plan view of the healthcare debit card illustrated inFIG. 1;
FIG. 3 is a functional schematic diagram of a system for linking the healthcare debit card illustrated inFIGS. 1 and 2 to a medical insurance provider and to healthcare-related and non-healthcare-related financial accounts each of which may be used to pay for medical services and products;
FIG. 4 is a flow diagram showing the process used to add, delete, or change employee or cardholder users of the system illustrated inFIG. 3;
FIG. 5 is a flow diagram showing exemplary uses of the healthcare debit card illustrated inFIGS. 1 and 2 in the system illustrated inFIG. 3;
FIG. 6 is a flow diagram showing further exemplary uses of the healthcare debit card illustrated inFIGS. 1 and 2 in the system illustrated inFIG. 3; and
FIG. 7 is a flow diagram showing still further exemplary uses of the healthcare debit card illustrated inFIGS. 1 and 2 in the system illustrated inFIG. 3.
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT The preferred embodiment of the present invention utilizes ahealthcare debit card20 which is illustrated inFIGS. 1 and 2. Thehealthcare debit card20, which includes a front side as shown inFIG. 1 and a rear side as shown inFIG. 2, is preferably made of plastic material as is conventional. Referring first to the front side of thehealthcare debit card20 as shown inFIG. 1, a medicalinsurance provider name22 is prominently located near the top of thehealthcare debit card20. Acardholder name24 is located near the bottom of thehealthcare debit card20.
Prominently located on thehealthcare debit card20 is a healthcaredebit card number26, and below the healthcaredebit card number26 near the left side of thehealthcare debit card20 is a fourdigit verification number28. Located above thecardholder name24 and below the healthcaredebit card number26 is a healthcare debitcard expiration date30. Located just to the right of the healthcare debitcard expiration date30 is afinancial network symbol32, which may be used to identify a financial network which may be used to facilitate part of the payment process, as will become apparent later in conjunction with a description of the operation of the system and method for linking thehealthcare debit card20 to healthcare-related and non-healthcare-related financial accounts of the present invention. In the preferred embodiment, thecardholder name24, the healthcaredebit card number26, the healthcare debitcard expiration date30, and32 are all both printed and embossed on thehealthcare debit card20.
Also located on thehealthcare debit card20 is healthcare plan information indicated generally by thereference numeral34. Thehealthcare plan information34 may include, for example, a subscriber identification number, the effective date of the healthcare plan, the healthcare plan group name, the healthcare plan group identification number, and the copay amounts which are required for various medical services under the healthcare plan. Located near the right side of thehealthcare debit card20 is aholographic logo36, and located below theholographic logo36 is afinancial network logo38, which may be used to identify the financial network which is used to facilitate part of the payment process.
Referring now to the back side of thehealthcare debit card20 shown inFIG. 2, amagnetic stripe40 is located across thehealthcare debit card20 near the top thereof. Themagnetic stripe40 may be used to store information about the card, the cardholder, the healthcare plan, and financial account information as well. Located below themagnetic stripe40 is acardholder signature area42, where the cardholder typically must sign thehealthcare debit card20 in order for thehealthcare debit card20 to be valid.
Located on the left side of thehealthcare debit card20 is healthcareplan service information44, which can include telephone numbers, an Internet address, and a mailing address used by the healthcare plan. Located below the healthcareplan service information44 is healthcare financialaccount service information46, which may be used to provide telephone numbers and an Internet address for the administrator of a healthcare financial account such as an FSA/HSA/HRA financial account. Located near the bottom of thehealthcare debit card20 ishealthcare service information48 relating to specific services which may be provided by the healthcare plan service provider.
Located on thehealthcare debit card20 below thecardholder signature area42 is additionalhealthcare plan information50, which may include, for example, information relating to the healthcare plan system administrator, terms and conditions governing the use of thehealthcare debit card20, and information relating to the financial network which is used to facilitate part of the payment process. Located below the additionalhealthcare plan information50 are amedical network logo52 and a healthcareplan provider logo54, which may respectively be used to identify a health maintenance organization (“HMO”) and/or the healthcare provider.
Instead of or in addition to themagnetic stripe40 located across thehealthcare debit card20 near the top thereof, asmart chip56 may be embedded into thehealthcare debit card20 as shown inFIG. 1. Thesmart chip56 may be used to store information about the card, the cardholder, the healthcare plan, and financial account information as well. Thesmart chip56 may typically be a thin and flat integrated circuit assembly which includes a microprocessor and memory. When thehealthcare debit card20 containing thesmart chip56 is inserted into a reader (not shown), it wirelessly transfers data to and from the reader via radio frequency (“RF”). Thesmart chip56 needs no internal power source since it is powered by the signal from the reader.
An integrated circuit assembly suitable for use as thesmart chip56 is disclosed in U.S. Pat. No. 5,600,175, and the operation of a transponder circuit contained in thesmart chip56 is disclosed in U.S. Pat. No. 5,053,774. Both U.S. Pat. No. 5,600,175 and U.S. Pat. No. 5,053,774 are hereby incorporated herein by reference in their entirety. Ahealthcare debit card20 containing thesmart chip56 is more secure than if only themagnetic stripe40 was used. Thesmart chip56 can be programmed to self-destruct if the wrong password is entered too many times.
Referring next toFIG. 3, a system for using the healthcare debit card20 (illustrated inFIGS. 1 and 2) to establish payment to medical service and/or product providers from a healthcare-related financial account and a non-healthcare-related financial account is illustrated. While inFIG. 3 all of the entities shown are depicted as being connected with asingle network60, it will be understood by those skilled in the art that multiple networks may be used instead, and that some or all of these networks may be private, dedicated networks in addition to (or instead of) the use of public networks such as the Internet.
Thehealthcare debit card20 can be made of a variety of different materials, including conventional PVC stock with an integratedmagnetic stripe40, a plastic-laminated paper or cardstock with an integratedmagnetic stripe40, PVC with an integrated smart chip56 (thesmart chip56 having the same information which would otherwise have been included in a magnetic stripe40), or PVC with both an integratedmagnetic stripe40 and an integratedsmart chip56.
FIG. 3 depicts two medical product providers and three medical service providers, all of which are connected to thenetwork60. These five medical product and medical service providers are typical of the types of providers which may be accommodated by the system and method for linking a healthcare debit card to healthcare-related and non-healthcare-related financial accounts of the present invention. Adrug store62 which is a provider of such medical products as prescription drugs, nonprescription drugs and supplements, and other medical goods has acard reader64 which is connected to afacility terminal66, which in turn is connected to thenetwork60. A provider of othermedical products68 has acard reader70 which is connected to afacility terminal72, which in turn is connected to thenetwork60.
Aphysician office74 which is most typically a provider of medical services has acard reader76 which is connected to afacility terminal78, which in turn is connected to thenetwork60. Ahospital80 which is also predominantly a provider of medical services has acard reader82 which is connected to afacility terminal84, which in turn is connected to thenetwork60. A provider of othermedical services86 which may be a provider of medical services such as chiropractic services, various types of physical therapy, or mental health services has acard reader88 which is connected to a facility terminal90, which in turn is connected to thenetwork60.
It may be noted in passing that thecard readers64,70,76,82, and88 can each be either or both of a magnetic stripe reader or a smart chip reader. Thefacility terminals66,72,78,84, and90 in conjunction with thecard readers64,70,76,82, and88 can be personal computers having wedge reader/pin pads connected thereto, Internet-enabled point-of-sale terminals, or Internet-enabled retail cash register/sales systems with an integrated or stand alone card reader/pin pad.
FIG. 3 also depicts three administrators which are connected to thenetwork60, each of which administrators is a key player in the operation of typical healthcare systems. Acardholder administrator92 that enrolls employees or other cardholders serviced by a particular healthcare program has astorage medium94 which is connected to afacility server96, which in turn is connected to thenetwork60. Thestorage medium94 is used to store data regarding the employees or other cardholders.
A medicalinsurance program administrator98 which administers the healthcare program (typically having defined healthcare benefits, payment costs, and preferred providers with which it has fee agreements) has astorage medium100 which is connected to afacility server102, which in turn is connected to thenetwork60. Thestorage medium100 is used to store data regarding the medical insurance program, including eligibility information, coverage information, and copay amounts. A healthcare-relatedfinancial account administrator104 which administers employee or cardholder healthcare financial accounts (such as FSA, HAS, and HRA accounts) has astorage medium106 which is connected to afacility server108, which in turn is connected to thenetwork60. Thestorage medium106 is used to store data regarding the healthcare-related financial accounts, including eligibility information and account balances.
FIG. 3 also shows two other entities which are included in the system and method for linking a healthcare debit card to healthcare-related and non-healthcare-related financial accounts of the present invention, the first of which is aDDA deposit bank110 having a non-healthcare-related financial account which belongs to the employee or cardholder. The employee or cardholder's account at theDDA deposit bank110 can be a checking account, a savings account, or a credit card account, and need not be a dedicated account which is used only by the system and method for linking a healthcare debit card to healthcare-related and non-healthcare-related financial accounts. TheDDA deposit bank110 has astorage medium112 which is connected to afacility server114, which in turn is connected to thenetwork60. Thestorage medium112 is used to store data regarding the non-healthcare-related financial accounts, including personal identification numbers (“PIN's”) and account balances.
While the non-healthcare-related financial accounts used by the system and method for linking a healthcare debit card to healthcare-related and non-healthcare-related financial accounts of the present invention are preferably DDA deposit accounts such as checking or savings accounts, they could also be any of debit accounts, a dynamic lines of credit, revolving lines of credit, gift card financial accounts (including incentive-based accounts), and HSA investment accounts. Additionally, there could be more than one healthcare-related financial account and/or more than one non-healthcare-related financial account associated with a singlehealthcare debit card20. Theoretically there could be a relatively large number of financial accounts associated with a singlehealthcare debit card20, with the system of the present invention being capable of handling at least twenty different financial accounts associated with a singlehealthcare debit card20.
The remaining entity shown inFIG. 3 is asystem administrator116 which is the heart of the system for linking a healthcare debit card to healthcare-related and non-healthcare-related financial accounts of the present invention, since thesystem administrator116 functions to coordinate communications from and between all of the other entities shown inFIG. 3. Thesystem administrator116 has afacility server118 which is connected to thenetwork60. Thefacility server118 accesses acustomer database120 in which information relating to the system of the present invention is stored. A terminal122 is connected to thefacility server118, and aprinter124 and acard printer126 are used to respectively provide paper communications regarding the system of the present invention and cards which may be used by employees or cardholders having a healthcare program administered by the system of the present invention.
Referring now toFIG. 4, a process which may be used to add, delete, or change employees or cardholders participating in the system for linking a healthcare debit card to healthcare-related and non-healthcare-related financial accounts of the present invention is illustrated. The process begins at aprocess initiation step130 in which the cardholder administrator92 (illustrated inFIG. 3) provides information to the system administrator116 (also illustrated inFIG. 3) relating to the addition or deletion of an employee or cardholders or relevant updated data regarding an employee or cardholder.
The process then moves to a newemployee determination step132 in which it is determined whether or not the information provided by thecardholder administrator92 is for a new employee or cardholder. If the information is for a new employee or cardholder, the process moves to an add employee to database andprint card step134 where the data regarding the employee or cardholder is added to the database contained in the customer database120 (illustrated inFIG. 3) and a healthcare debit card20 (illustrated inFIGS. 1 and 2) is printed and mailed to the new employee or cardholder. If, on the other hand, the information is not for a new employee or cardholder, the process moves instead to a deleteemployee determination step136.
In the deleteemployee determination step136, it is determined whether or not the information provided by thecardholder administrator92 is for an employee or cardholder who is to be deleted from the system of the present invention. If the information is for an employee or cardholder to be deleted from the system, the process moves to a delete employee fromdatabase step138 where the specified employee or cardholder is deleted from the database contained in thecustomer database120. If, on the other hand, the information is not for an employee or cardholder to be deleted from the system, the process moves instead to a change employeeinformation determination step140.
In the change employeeinformation determination step140, it is determined whether or not the information provided by thecardholder administrator92 is a change in information regarding an employee or cardholder participating in the system of the present invention. If the information is a change in information for an employee or cardholder participating in the system, the process moves to a changeemployee information step142 where the information regarding the employee or cardholder is updated in the database contained in thecustomer database120. If, on the other hand, the information is not for a change in information for an employee or cardholder participating in the system, the process moves instead tomanual review step144 where the information is manually reviewed by a service employee who takes appropriate action as necessary.
Referring next toFIGS. 5 through 7, a flow diagram which shows by way of example the operation of the system for linking a healthcare debit card to healthcare-related and non-healthcare-related financial accounts of the present invention is illustrated. Referring first primarily toFIG. 5, the operation of the system begins with the employee or cardholder using the healthcare debit card20 (illustrated inFIGS. 1 and 2) to purchase a medical product or service. With regard first to the purchase of a medical product from amedical product provider150 which may be a drug store or some other medical product provider, the process begins with the employee or cardholder purchasing a medical product in a cardholder purchasesmedical product step152.
At the time of purchase of the medical product, the employee or cardholder presents thehealthcare debit card20 to an employee of themedical product provider150 in a cardholder presentscard step154. The employee of themedical product provider150 then either scans the card with a card reader or manually enters the healthcare debit card number26 (illustrated inFIG. 1) using a terminal in a scan card or entercard number step156. Optionally, the system of the present invention may require the employee's or cardholder's personal identification number (a “PIN”) which is associated with thehealthcare debit card20. If it does, the employee or cardholder enters the PIN in a cardholder entersPIN number step158.
Following this step, the medical product information (which is typically derived by scanning code on the medical product or by manually entering information regarding the medical product), the healthcaredebit card number26, and the employee's or cardholder's PIN (optional) are transmitted in a transmit information step160 to asystem administrator162, where the transmitted data is received in a receiveinformation step164.
A similar process is followed by the employee or cardholder to use thehealthcare debit card20 to purchase a medical service (or a medical product) from amedical service provider166 which may be a physician's office, a hospital, or some other medical service provider. This process begins with the employee or cardholder receiving a medical service (or a medical product) in a cardholder receivesmedical service step168. In consideration for the receipt of the medical service (or a medical product), the employee or cardholder presents thehealthcare debit card20 in a cardholder presentscard step170. The employee of themedical service provider166 then either scans the card through a card reader or manually enters the healthcaredebit card number26 in a scan card or entercard number step172.
Optionally, the system of the present invention may require the employee's or cardholder's personal identification number (a “PIN”) which is associated with thehealthcare debit card20. If it does, the employee or cardholder enters the PIN in a cardholder entersPIN number step174. Following this step, the medical service (or medical product) information (which is typically derived by manually entering information regarding the medical service), the healthcaredebit card number26, and the employee's or cardholder's PIN are transmitted in a transmit information step176 to thesystem administrator162, where the transmitted data is received in the receiveinformation step164.
For either a medical product or a medical service, following the receiveinformation step164 the process then moves to a sendclaim information step178 in which the medical product or service information, the healthcaredebit card number26, and the employee's or cardholder's PIN (optional) are provided to the medical insurance program administrator180. The medical insurance program administrator180 analyzes the medical product or service information, the healthcaredebit card number26, and the employee's or cardholder's PIN (optional) in a product or servicecoverage determination step182.
If it is determined in the product or servicecoverage determination step182 that the medical product or service is covered by the employee's or cardholder's medical insurance, the process moves to a pay claim for product orservice step184 where the medical insurance program administrator180 pays the appropriate amount for the medical product or service. In addition, the pay claim for product orservice step184 also provides information regarding any amounts which will be written off by the provider, and the remaining amount which is due for the medical product or service to thesystem administrator162, where this information is received in a receive claimcoverage information step186.
If, on the other hand, it is determined in the product or servicecoverage determination step182 that the medical product or service is not covered by the employee's or cardholder's medical insurance, information indicating that the medical product or service is not covered by the employee's or cardholder's medical insurance (as well as information regarding any amounts which will be written off by the provider pursuant to contract) is provided to thesystem administrator162, where this information is received in the receive claimcoverage information step186.
Referring primarily now toFIG. 6, from the receive claimcoverage information step186, the process next moves to a send unpaidclaim information step188 in which information relating to the remaining amount which is due for the medical product or service is forwarded to a healthcare-relatedfinancial account administrator190. At the healthcare-relatedfinancial account administrator190, a determination is made as to whether the medical product or service is a covered medical product or service in acoverage determination step192. If it is determined in thecoverage determination step192 that the medical product or service is covered by the employee's or cardholder's healthcare-related financial account, the process moves to an account fundsufficiency determination step194.
In the account fundsufficiency determination step194, it is determined whether or not there are sufficient funds in the employee's or cardholder's healthcare-related financial account to pay the remaining amount which is due for the medical product or service. If there are sufficient funds (or if the financial account can advance funds), the process moves to a pay balance for product orservice step196 where thecoverage determination step192 pays the remaining amount which is due for the medical product or service to the provider of the medical product or service. The process them moves to a receivepayment information step198 where thesystem administrator162 is provided with information from the healthcare-relatedfinancial account administrator190 which indicates that the remaining amount which is due for the medical product or service has been paid. In this event, the process then terminates in a transactioncomplete step200.
If, on the other hand, it is determined in the account fundsufficiency determination step194 that there are not sufficient funds in the employee's or cardholder's healthcare-related financial account to pay the remaining amount which is due for the medical product or service, the process moves instead to a pay remaining funds toprovider step202. In the pay remaining funds toprovider step202, the remaining funds (if any) in the employee's or cardholder's healthcare-related financial account are paid to the provider of the medical product or service. The process them moves to a receive amountdue information step204 where thesystem administrator162 is provided with information from the healthcare-relatedfinancial account administrator190 which indicates the remaining amount which is due for the medical product or service.
Returning now to thecoverage determination step192, if on the other hand it is determined that the medical product or service is not covered by the employee's or cardholder's healthcare-related financial account, the process moves instead directly to the receive amountdue information step204, where thesystem administrator162 is informed that the medical product or service is not covered and of the remaining amount which is due for the medical product or service. Thus, the process will include the receive amountdue information step204 whenever there is a remaining amount which is due for the medical product or service. It is from the receive amountdue information step204 where the system and method for linking a healthcare debit card to healthcare-related and non-healthcare-related financial accounts of the present invention are focused.
As previously mentioned, it is possible to have more than one healthcare-related financial account associated with ahealthcare debit card20. If there is more than one healthcare-related financial account associated with ahealthcare debit card20, they will be sequentially accessed by thesystem administrator116 to determine coverage and the availability of funds in each account. Thus, thecoverage determination step192, the account fundsufficiency determination step194, and the pay balance for product orservice step196 or the pay remaining funds toprovider step202 will be performed in conjunction with each healthcare-relatedfinancial account administrator190 until the healthcare-related financial accounts associated with ahealthcare debit card20 have been exhausted.
Referring primarily now toFIG. 7, from the receive amountdue information step204, the process moves to a send amount due information to DDAaccount bank step206 in which information relating to the remaining amount which is due for the medical product or service is forwarded to a non-healthcare-relatedfinancial account administrator208. The non-healthcare-relatedfinancial account administrator208 is typically a bank or other financial institution, and the non-healthcare-related financial account may be either a conventional savings account, a checking account, or a credit card account at the bank (it need not be a special or dedicated financial account). The send amount due information to DDAaccount bank step206 also forwards information held by thesystem administrator162 relating to the account number of the employee's or cardholder's account at the non-healthcare-relatedfinancial account administrator208, as well as the PIN for the financial account.
A determination is made by the non-healthcare-relatedfinancial account administrator208 as to whether the information provided from thesystem administrator162 identifies a valid financial account and includes all of the information required to perform a financial transaction from that financial account in a accountauthorization determination step210. If it is determined in the accountauthorization determination step210 that the account authorization information is not valid, thesystem administrator162 is informed in a receive failure to paynotification step212. Following such a notification, the process moves to a notify product or service provider to collect fromcardholder step214, where the provider is notified of the remaining amount which is due for the medical product or service. In this event, the process then terminates in a transactioncomplete step216.
If, on the other hand, it is determined in the accountauthorization determination step210 that the account authorization information is valid, the process moves instead to a sufficient funds inaccount determination step218. If it determined in the sufficient funds in theaccount determination step218 that there are insufficient funds in the non-healthcare-related financial account, thesystem administrator162 is informed in the receive failure to paynotification step212. In this event, the process then again moves to the notify product or service provider to collect fromcardholder step214 and the transactioncomplete step216.
If, on the other hand, it is determined in the sufficient funds inaccount determination step218 that there are sufficient funds in the non-healthcare-related financial account to pay the remaining amount which is due for the medical product or service, the process moves to a pay balance for product orservice step220. In the pay balance for product orservice step220, the non-healthcare-relatedfinancial account administrator208 pays the remaining amount which is due for the medical product or service to thesystem administrator162. The process them moves to a receivepayment information step222 where thesystem administrator162 is provided with information from the non-healthcare-relatedfinancial account administrator208 which indicates that the remaining amount which is due for the medical product or service has been paid to thesystem administrator162.
As previously mentioned, it is possible to have more than one non-healthcare-related financial account associated with ahealthcare debit card20. If there is more than one non-healthcare-related financial account associated with ahealthcare debit card20, they will be sequentially accessed by thesystem administrator116 to determine the availability of funds in each account. Thus, the accountauthorization determination step210 and the sufficient funds inaccount determination step218 or the pay balance for product orservice step220 will be performed in conjunction with each non-healthcare-relatedfinancial account administrator208 until the non-healthcare-related financial accounts associated with ahealthcare debit card20 have been exhausted.
Following an indication that the remaining amount which is due for the medical product or service has been paid to thesystem administrator162, the process then moves to a transfer funds toprovider step224 in which thesystem administrator162 transfers the remaining amount which is due for the medical product or service to the medical product or service provider. Next, in a notify provider ofpayment step226, thesystem administrator162 notifies the medical product or service provider that the remaining amount which was due for the medical product or service has been paid. Finally, the process terminates in a transactioncomplete step228.
It may therefore be appreciated from the above detailed description of the preferred embodiment of the present invention that it teaches a system and method for linking a healthcare debit card to both a healthcare-related financial account and a non-healthcare-related financial account in addition to linking the healthcare debit card to a medical insurance program. The healthcare debit card used in the system and method of the present invention contains sufficient information, either in printed form or in electronic form or in both forms, to enable medical product and service providers to ascertain that the healthcare debit card provides for payment from the three sources. The system and method of the present invention is capable of working which any of a plurality of different healthcare-related financial accounts, including FSA, HSA, and HRA healthcare-related financial accounts.
The system and method of the present invention provide coordination between the submissions for payment of medical products and services to a medical insurance provider, the healthcare-related financial account, and the non- healthcare-related financial account to ensure that the submissions to these three entities are made quickly and in the proper sequence. The system and method of the present invention are capable of operation in real time or in near-real time, thereby enabling complete resolution of payment for the medical products and services at the time of delivery. The healthcare debit card used in the system and method of the present invention can optionally be used as a conventional credit or debit card for use in purchasing non-medical products and services.
The system and method of the present invention are flexible of design and robust in operation, and once established the system requires little or no effort to maintain it other than to keep the employee or cardholder data current. The system of the present invention is also relatively inexpensive to implement and to operate to give it a high perceived value-to-cost ratio to enhance its market appeal and to thereby afford it the broadest possible market. Finally, all of the aforesaid advantages and objectives of the system and method of the present invention are achieved without incurring any substantial relative disadvantage.
Although the foregoing description of the system and method of the present invention has been shown and described with reference to particular embodiments and applications thereof, it has been presented for purposes of illustration and description and is not intended to be exhaustive or to limit the invention to the particular embodiments and applications disclosed. It will be apparent to those having ordinary skill in the art that a number of changes, modifications, variations, or alterations to the invention as described herein may be made, none of which depart from the spirit or scope of the present invention. The particular embodiments and applications were chosen and described to provide the best illustration of the principles of the invention and its practical application to thereby enable one of ordinary skill in the art to utilize the invention in various embodiments and with various modifications as are suited to the particular use contemplated. All such changes, modifications, variations, and alterations should therefore be seen as being within the scope of the present invention as determined by the appended claims when interpreted in accordance with the breadth to which they are fairly, legally, and equitably entitled.