US20070155490A1 - System and method for intelligent casino configuration - Google Patents

Abstract

Certain embodiments provide a system and method for adaptable control and configuration of a gaming environment. Certain embodiments provide a gaming environment configuration system including a plurality of gaming terminals capable of executing games for play by one or more players and a configuration manager configured to receive information regarding available games and the plurality of gaming terminals. The configuration manager generates one or more configurations for the plurality of gaming terminals. The configuration manager may be configured to pause reconfiguration of a gaming terminal based on gaming terminal status. In an embodiment, the system also includes a certificate manager for authenticating access to a game for play on a gaming terminal. Additionally, the system may include a game database server including a plurality of games for play at one or more of the plurality of gaming terminals.

Description

RELATED APPLICATIONS
• The present application relates to, and claims priority from, U.S. Provisional Application No. 60/701,731, filed on Jul. 22, 2005, entitled “System and Method for Intelligent Casino Configuration,” which is herein incorporated by reference in its entirety.
BACKGROUND OF THE INVENTION
• This invention relates to casino configuration and management, and more particularly relates to a system and method for dynamic or predetermined casino configuration and management.
• Gaming machines, such as slot machines, fruit machines, or poker machines, have in recent years become one of the more popular, exciting, and sophisticated wagering activities available at casinos and other gambling locations. At the same time, gaming machines have also become a source of greater revenue for gaming establishments. Thus, competition between manufacturers of gaming machines has intensified as competitors vie for business from gaming establishments.
• A large gaming casino typically employs thousands of gaming machines that can be operated simultaneously. A gaming system providing entertaining and enticing features for players would be highly desirable to attract both new and returning players to a gaming establishment. Additionally, a gaming system that allows customization and dynamic or predetermined modification by an operator would be highly desirable to provide new features to customers. Current gaming machines are difficult to reconfigure and offer the same game to multiple users at multiple gaming establishments. Certain games may become old or unattractive to players and need updating or replacing. Thus, an improved system and method for reconfiguring gaming machines would be highly desirable.
• Additionally, manual reconfiguration of a gaming machine by a human operator raises concerns regarding security of data and integrity of a game on the gaming machine. That is, gaming establishments and legal authorities place high priority on the integrity of a game, such as a slot or poker game. Thus, there is a need for a configurable system that does not disturb sensitive game or prize data and reduces possibility for human error in gaming configuration. Manual configuration may not be effective to match the desires of players for game content, denomination ($0.01, $0.25, $0.50, $1.00, $5.00 for example) appearance or operational mode. Operational mode may include configuring terminals for tournament play (e.g., free play by the participants of the tournament using the same starting stake of free credits), promotional games, test games or the like. To acquire and manually change out or convert to new games with a conversion kit (signage, processor boards, button pads, etc.) requires significant time and manpower. Thus such systems are not well suited to dynamically change to optimize the business operation of the casino, e.g. profits from the floor in response to the market and player demands.
• Currently, casino floors include a wide variety of electronic gaming machines, such as video slot machines, poker machines, reel slot machines and other gaming machines. In order to adapt to changing situations and improve slot play, slot managers adjust the location and configuration of these gaming machines. Physical placement of games on the casino floor as well as manipulation of working parameters of the games on the casino floor is an important aspect of casino management.
• Determining an “ideal mix” of game types, locations, denominations, and other parameters is widely regarded as an art or inexact science. A mix or configuration of games may vary from venue to venue, day to day, and/or hour to hour, for example. Thus, an ability to rapidly adjust a casino floor configuration (in whole or in part) would be highly desirable. A system that monitors configuration changes as well as player response to configuration changes would be highly desirable. Additionally, a system that may automatically change floor configuration on a periodic basis based on predefined parameters or detected play patterns on the gaming floor would be highly desirable. The historical data obtained versus various configurations would be useful to help operators make decisions as to gaming floor configurations.
• It has been proposed that gaming systems include selecting games from a large variety of game content stored on a centralized game server for subsequent download and play on a local terminal. Regulatory approval and issues of security have slowed what is perceived to an inevitable shift to downloadable games at a casino. Given current technology, it is now possible to virtually move games around the casino floor or change parameters within the games on the game floor from a central location without physically accessing the games. Downloadable gaming systems also give a player the freedom to choose the game played on a given gaming machine. Selecting a desired game from a list of hundreds of available games may be a time-consuming task, however, and assisting the player in a choice of game through a number of metrics based on player preferences or other factors would be highly desirable. As stated above, current downloadable gaming systems also present challenges to regulatory officials. For example, game integrity and/or game license monitoring may be difficult for regulatory officials and gaming operators to monitor. Providing a system and method through which regulators may monitor and/or control game content would be highly desirable.
• Thus, there is a need for a system and method that allows adaptable control and configuration of a gaming environment. There is a need for a system which provides for the operator or player to reconfigure one or more gaming terminals and for a system which provides the operator with the opportunity and flexibility to optimize the casino floor based upon various parameters. There is a need for a system and method where reconfiguration commands may be paused or interrupted in the event certain conditions exist. There is a need for a system and method which provides for easy designation and reconfiguration of any terminal on the casino floor.
BRIEF SUMMARY OF THE INVENTION
• Certain embodiments provide a system and method for adaptable control and configuration of a gaming environment. Certain embodiments provide a gaming environment configuration system including a plurality of gaming machines capable of executing game content for play by one or more players and a configuration manager configured to receive information regarding available games and the plurality of gaming machines. The configuration manager generates one or more configurations for the plurality of gaming machines. Configuration (or reconfiguration when a terminal is already configured) may be of game content, terminal appearance, denomination or operational mode. Content relates to the game type, theme, controls and/or secondary games, for example, to be implemented at the terminal for play by the customer. Appearance may include color (terminal, panels of the terminal, displays, etc.), background, borders, adding or subtracting displays, shape and broadly includes sound characteristics as well. Denomination relates to the denomination for the game, e.g. unit wager value/value of credits wagered. Operational mode relates to whether the terminal is configured for regular game play, tournament play, free play, promotional play or the like or is placed in a disabled mode such as, for example, maintenance, a tilt condition, regulatory request or order or the like.
• In an embodiment, historical data may be used to determine one or more configurations for the plurality of gaming machines. The configuration manager program may suggest the one or more configurations to an operator according to established parameters and obtained data, for example. The configuration manager may implement one or more configurations for the plurality of gaming machines. In an embodiment, the configuration manager automatically implements one of the configurations for the plurality of gaming machines. The configuration manager may generate one or more configurations using one or more templates, for example. In an embodiment, one or more of the gaming machines may be reconfigured to offer groups of selectable games to players.
• In an embodiment, the system also includes a certificate manager for authenticating access to a game for play on a gaming terminal. The system may also include a player tracking system capable of collecting player information from the plurality of gaming terminals. In an embodiment, the system further includes an external system, such as a kiosk, configured to allow a player to at least one of retrieve and input information relating to at least one of a game and a gaming terminal, e.g., location on the casino floor. Additionally, the system may include a game database server including a plurality or store of games for play at one or more of the plurality of gaming terminals.
• Certain embodiments include a method for automatic configuration of a gaming environment including monitoring gaming activity in a gaming environment, and automatically adjusting a configuration of the gaming environment based on at least one of predefined criteria, e.g., day of the week, time of the year, special events or promotions, and play patterns detected from the gaming activity in the gaming environment. In an embodiment, historical data and information associated with available games may be used to suggest a change in configuration. In an embodiment, layout templates may be used to automatically adjust configuration of a gaming environment. At least one configuration may be suggested to an operator for the gaming environment.
• Certain embodiments of the method may also include dynamically allocating games from a pool of available games to a plurality of gaming terminals in the gaming environment. In an embodiment, a game may be suggested to a player at a gaming terminal in the gaming environment based on at least one of predefined criteria and play patterns. Player information may be collected from the plurality of gaming terminals to form a player profile, for example. Access to a game may be authenticated for play on a gaming terminal using a database of certificates, for example. Feedback may be obtained regarding gaming activity and/or gaming environment, for example.
• Certain embodiments include a method for allocating games from a set of games to a plurality of gaming terminals using a certificate database. The certificate database includes a certificate for each game in the set of games, and a certificate from the certificate database is matched to a game selected at a gaming terminal to allow play of the game by a player in a gaming environment.
• Certain embodiments include a computer-readable medium including a set of instructions capable of execution by a computer. The set of instructions includes a monitoring routine for monitoring gaming activity in a gaming environment, and a configuration management routine for automatically adjusting configuration of the gaming environment based on at least one of predefined criteria and play patterns detected from the gaming activity in the gaming environment. At least one predefined criteria may include information regarding available games and gaming terminals in the gaming environment, for example. The configuration management routine may generate one or more configurations for a plurality of gaming terminals in the gaming environment, for example. In an embodiment, the set of instructions further includes a certificate management module for authenticating access to a game for play on a gaming terminal using one or more game certificates. The set of instructions may also include a library of configuration templates for use by the configuration management routine to configure the gaming environment.
• In one embodiment, a configurator or processor includes a display of a casino floor showing relative positions of games on the casino floor. At each game there may be displayed an icon, letter, number or other shorthand designator to indicate at a glance a configuration presently resident on the gaming terminal, e.g. game content, denomination. The operator may be able to effectuate reconfiguration by accessing the display and, using a touch screen, mouse, keypad or other data input device, and reconfiguring the terminals by moving icons on the display. For example, if a terminal on the floor shows by icon that it has game (or group or bank of games) X resident on it and the operator wants to change the game (games) to Y, the operator need only “click” on game Y in a game store window and then click on the terminal at which time the processor will remove game X and download game Y to the terminal. In this fashion the operator can easily reconfigure any one or groups of games on the casino floor.
• In further embodiments the processor maintains a record relating to each download including, for example, terminal, game type, time of day, and the like for at least security purposes.
• Certain embodiments provide a graphical user interface (GUI) system allowing an operator to configure a gaming environment. The system includes a map representing a layout of a gaming floor in the gaming environment, a game library including games available for download to a gaming terminal on the gaming floor, and a configuration control capable of allowing the operator to download a game from the game library to at least one gaming terminal on the gaming floor. In an embodiment, the configuration control allows the operator to change information displayed on at least one gaming terminal display on the gaming floor.
• The system may also include a layout editor enabling the operator to edit a layout of the gaming floor displayed on the map. Additionally, the system may include a profile manager for creating a gaming floor configuration and saving the configuration in a profile. Furthermore, the system may include a tournament manager for configuring tournament play with gaming terminals on the gaming floor.
BRIEF DESCRIPTION OF THE DRAWINGS
• FIG. 1 illustrates a casino network system used in accordance with an embodiment of the present invention.
• FIG. 2 illustrates a flow diagram for a method for configuration of a gaming environment used in accordance with an embodiment of the present invention.
• FIG. 3 illustrates a graphical user interface (GUI) capable of configuring and managing a gaming floor in accordance with an embodiment of the present invention.
• FIG. 4 depicts an example of a profile management interface used in accordance with an embodiment of the present invention.
• FIG. 5 shows a profile status list used in accordance with an embodiment of the present invention.
• FIG. 6 depicts a configuration options interface used in accordance with an embodiment of the present invention.
• FIG. 7 illustrates a preferences interface used to configure GUI user preferences in accordance with an embodiment of the present invention.
• FIG. 8 illustrates a credit management interface used in accordance with an embodiment of the present invention.
• FIG. 9 illustrates an example of a coupon redemption interface used in accordance with an embodiment of the present invention.
• FIG. 10 depicts a tournament setup interface used in accordance with an embodiment of the present invention.
• FIG. 11 illustrates a tournament scheduling interface used in accordance with an embodiment of the present invention.
• FIG. 12 shows a tournament setup options interface used in accordance with an embodiment of the present invention.
• FIG. 13 shows a tournament machine assignment interface used in accordance with an embodiment of the present invention.
• FIG. 14 shows a tournament summary used in accordance with an embodiment of the present invention.
• FIG. 15 shows an example of a graph charting gaming machine performance used in accordance with an embodiment of the present invention.
• FIG. 16 illustrates a new game query interface used in accordance with an embodiment of the present invention.
DETAILED DESCRIPTION OF THE INVENTION
• Referring toFIG. 1, acasino network system100 includes a plurality ofgaming terminals110,120, and130 interconnected throughnetwork140 to a slot accounting and/or player tracking system150 (hereinafter collectively referring to as a player tracking system), slotfloor configuration manager160 andcertificate manager170. It should be understood that, while the present description refers to gaming terminals as “slot machines”, that gaming tables such as Blackjack, Pai Gow, Baccarat, multi-terminal gaming machines such as multi-terminal roulette, Sik Bo, Poker, dice games, and others may be subject to reconfiguration where such tables are so adapted. As an example, a gaming table layout may be embodied as a video display, and reconfiguration may be of a type to reconfigure the video layout to change the game to be played at the table, bonus features, minimum and maximum bets and the like. Thus gaming terminal as used herein includes gaming tables as well. It should also be understood that configuration or reconfiguration of a gaming terminal includes both an initial configuration and subsequent reconfiguration of the gaming terminal to download and/or otherwise provide (e.g., server-based) a game and/or other functionality to a player at the terminal.
• Player tracking system150 and slotfloor configuration manager160 are connected todatabase server180 via acommunication link185, which may be integrated with or separate from thenetwork140. Slotfloor configuration manager160 andcertificate manager170 are connected togame database server190 via acommunication link195 which may be integrated with or separate fromnetwork140. In an embodiment, thecasino network system100 may be implemented in another gaming environment, such as a hotel, restaurant, theater, store, airport or other venue having one or more gaming systems.
• System100 also includes asystem workstation200, connected tonetwork140. In addition, one or more self-service kiosks210, and/or one or moreexternal systems220 may be connected tonetwork140.External system220 is connected to network140 throughfirewall225, and may include a player workstation in a hotel room or other location external to the casino, for example. One ormore kiosks210 may be used to facilitate operations such as slot ticket redemption, player card point redemption, change and/or currency dispensation, promotion redemption and/or issuance, advertising, information, event and/or dining reservations and/or ticketing, etc. For example, one ormore kiosks210 and/orexternal systems220 may used to purchase and/or view sports scores, news, game announcements, weather, flight information, show times, specials, reward tickets, prize tickets, coupons, airline or show tickets, reservation confirmation, or other information, for example. Additionally a player may be able to locate his or her favorite games on the casino floor, restaurants or other facilities and/or services at akiosk210.
• Gaming terminals110,120, and130 include communications interfaces (CI)115,125, and135 respectively, which communicate withnetwork140. In other embodiments,CI115,125, and135 may instead communicate withplayer tracking system150 via other system and/or method, such as a serial communications protocol. In an embodiment,CI115,125, and135 may be integrated into a game controller forgaming terminals110,120, and130. Certain embodiments of a CI are described in more detail below.
• Player tracking system150 collects data fromCI115,125, and135 for purposes of slot accounting, monitoring and security, and player tracking as is well known in the art.Player tracking system150 processes and stores said data indatabase180. Additional information regarding slot accounting and player tracking is described in more detail below.
• Slotfloor configuration manager160 receives information relevant to slot floor configuration management fromplayer tracking system150 anddatabase180. For example, slotfloor configuration manager160 may include an interface toplayer tracking system150 to facilitate transfer of information betweenmanager160 andtracking system150. In an embodiment, slotfloor configuration manager160 receives information from a database separate fromdatabase180 used byplayer tracking system150. In an embodiment, slotfloor configuration manager160 may receive floor configuration information independent ofplayer tracking system150. Slotfloor configuration manager160 also may receive information directly fromgaming terminals110,120,130.Gaming terminals110,120,130 may be connected to slotfloor configuration manager160 and/orplayer tracking system150 via separate networks or a common network, such as an Ethernet.
• Slotfloor configuration manager160 processes information to determine and/or suggest configurations of gaming terminals on a gaming floor, such as a casino floor.Slot manager160 reviews, adjusts, and approves suggested floor configurations viasystem workstation200. In an embodiment, players may be provided with an ability to select desired games to be played or downloaded to a terminal viaCI115,125, and135 and/orgaming terminal110,120, and130. Players may also review game information or update their profiles viakiosk210 orexternal system220, for example.
• System100 may also includeexternal system230, which is connected tocertificate manager170 via a dedicated, secure, communications link viafirewall235, for example.External system230 may be a workstation in a gaming regulator's office, for example. In one embodiment, gaming regulators may monitor and manage game certificates oncertificate manager170 viaexternal system230. Unless required by a particular jurisdiction, thecertificate manager170 and associated equipment and functions may not be required.
• Certificate manager170 is configured to allow access to games to be controlled for a given gaming environment, such as governmental regulators or gaming operators acting in compliance with gaming regulations. Thecertificate manager170 may work with a certificate database to control access to the game(s) being played. For example, the certificate database may include encoded and encrypted digital certificates or other authentication/license indicators that tie to games in the game database on a one-to-one basis. In an embodiment, due to the nature of the games and gaming terminals, a game may not be played unless a valid certificate for that game exists in the certificate database. In an embodiment, a certificate is also mated to a venue, such as a casino or other gaming environment, so that a game may not be played at another venue even if the game and certificate were electronically duplicated and moved to another venue.
• In an embodiment, a certificate may also be mated to a binary image of a game file, such that a game may not be played if the binary image is modified. If a modification or update of a game image is a result of an authorized action, a new certificate may be issued by a regulator before the game may be played. Games lacking a valid certificate may be handled differently in a player's game catalog interface. In an embodiment, games lacking a valid certificate may be excluded from a player selection interface altogether. In an alternate embodiment, games lacking a valid certificate may be excluded from certain portions of a player catalog and/or visibly marked with an appropriate descriptive phrase such as “Pending approval for play in this casino”.
• In an embodiment, certificates may be implemented such that the number of concurrently playing games of a given title may be limited by regulators or a game provider, for example. In an embodiment, certificates may be implemented such that a number of concurrently playing games from a given game provider is similarly limited. In an embodiment, the certificate database may be implemented to facilitate a total number of games being concurrently played at a given venue, if regulations enforce such a limit, for example.
• In an embodiment, regulators have access to the certificate database, either through an interface local to a gaming environment or through a remote interface such as a web-based interface through a dedicated and encrypted network link between the venue and the regulator. Through this interface, the regulator may manage the certificate database to approve games for play or similarly revoke approval of games, for example.
• In an embodiment, the casinofloor configuration system100 uses historical data as well as stored information regarding available games to determine and suggest, or in certain instances command, available game configuration(s) or mix for the casino floor or other gaming environment. Such a mix may include, for example, game location(s), game denomination(s), game content, game appearance, terminal appearance, terminal operational mode and/or additional parameter(s) such as volatility, return to player (RTP), etc. In an embodiment, thesystem100 may change a gaming environment floor configuration automatically. For example, rules, preferences, calendar-based schedules, and/or historical data may be used bysystem100 to automatically reconfigure a gaming environment. As a few examples, the denominations of games may be changed to higher denominations for periods such as holidays and weekends where tourists or conventioneers are expected and lower denominations during the week for local players. Where a large influx of tourists is expected, game play may be converted from, for example, video Poker games to video slot machine games which may be more popular with the expected demographics of the patrons. Historical data may also be used to control or suggest a configuration regime. Prior successful configurations may be accessed and duplicated and even tied to calendar events, e.g. reconfigure for the Christmas Holiday the same as last Christmas. Where players are entitled to select configurations, a historical record may be maintained with respect to player requested configurations and the same may be analyzed to set up configurations for the casino floor.
• As used herein, reconfiguration refers to an initial configuration, installation or access to a gaming terminal and/or gaming and other software running on or via the gaming terminal. Additionally, reconfiguration encompasses both downloading games and/or other software to a gaming terminal and making games and/or other software available at the gaming terminal (e.g., sever-based gaming).
• In an embodiment, the slotfloor configuration manager160 may include a workstation with an intuitive and easy-to-use interface, such as a visual representation of the casino floor with installedgaming terminals110,120,130. For example, the workstation includes a display. Themanager160 controls the display to display the position of terminals on a casino floor and to display with each terminal (or group or banks of terminals) data or a visual reference corresponding to at least content then resident on each terminal. For example, each terminal may be shown in association with at least one of a number, letter, label, icon and/or other indicator. As a specific example, each gaming terminal has associated therewith a graphic icon representing game content such as a representation of a unique game symbol, trademark, or other pictorial so an operator may determine at a glance a resident configuration of each terminal. Using a data input device such as a mouse, keyboard, remote control or touch screen, the operator may enter a prompt at a selected icon whereupon the processor is controlled to display further details such as denomination, performance, maintenance history, game history, or the like. In this fashion, individual terminals or whole banks of terminals may be reconfigured in a “drag and drop” mailer. Thegaming terminals110,120,130 may be selected individually and/or in groups for configuration changes, for example. In an embodiment, an operator and/or system may view and/or changegaming terminal110,120,130 information and/or configuration using the configuration manager interface. Using thefloor configuration manager160, an operator may change a game available for play at agaming terminal110,120,130 and also information display via a primary and/or additional display atgaming terminal110,120,130.
• In an embodiment, thesystem100 may be configured to lock down portions of a gaming environment. For example, an area of a casino floor may be designated as the “video poker” area. In the video poker area, operators may want to allow any video poker game to be played or downloaded while disallowing downloading of other types of games in this area, for example.
• In another embodiment, gaming terminals in a gaming environment may be configured for a field trial. A field trial typically runs for 30 days, for example. Games on field trial are made available for play during the field trial and, theslot configuration manager160 helps ensure that field trial game(s) are available on a specific set of terminals.
• One or more terminals or banks of terminals may be configured for tournament play or other special event, for example. When in a tournament play configuration, play may be free to players. Play may be based upon free and/or prepaid/preset credits being loaded in the game, e.g. 1000 credits, or the terminals may be configured to be enabled for a period of time for free play. In an embodiment, players pay an initial fee to “buy in” to a tournament. Participating gaming terminals are then placed in a “tournament mode”. In an embodiment, terminals in tournament mode are temporarily removed from slot accounting so that meters accrued during tournament play are not included in standard slot accounting. In an embodiment, participating terminals are initialized to play continuously for “free” during the allotted tournament time period. Alternatively, a set number of credits may be allocated to a participating terminal for tournament play. At the end of the period, the net win of each terminal is used to measure the contestants' performance and top winners are awarded a prize. During tournament play, reconfiguration of the terminals involved may be paused. Additionally, one or more displays on participating gaming terminals may display information and/or graphics related to tournament play. An example of tournament play is described in further detail in U.S. Pat. No. 6,039,648, which is herein incorporated by reference.
• In an embodiment, a secondary screen (such as a secondary screen in a top box of an electronic gaming machine) may be used with a gaming terminal to display tournament information, such as tournament standings and statistics. The tournament statistics screen may display information such as tournament leaders and point standings, time remaining in the tournament, player standing with respect to the leaders (such as place in the tournament, points, and/or a number of points separating the player from the closest competition), and/or other information. At the conclusion of the tournament, the secondary display shows tournament winners, prize(s) won, and/or other information, for example.
• In an embodiment, a screen displaying game identification information and/or graphics may be modified to display tournament identification information and/or graphics. In an embodiment, thesystem100 may be used for additional operational modes including taking a terminal out of service for maintenance, configuration and/or in case of a tilt condition (malfunction), for example.
• In an embodiment, a gaming terminal may include one or more configurable buttons, such as NKK™ Smartswitches™, touchscreen button deck, or configurable button panel. The face of each button may include an enabling display of the button function. Colors may vary as well, for example. The buttons may be programmed by theslot configuration manager160,workstation200, and/or automatically based on game information/configuration, for example. For example, as a game is selected, reconfigured and/or replaced at agaming terminal110,120,130, the buttons may be programmed, displayed or enabled to accommodate functionality of the game.
• Games may be defined by a “slot type,” for example. Parameters that make up a slot type may include game title, denomination, return to player, style of game and/or bonus feature(s), for example. A particular game may be available in denominations from 5 cents to $100, for example. In an embodiment, a full range of denominations may not be applicable to all areas of a casino floor. For example, higher denomination games may only be available in a high limit area. One slot type for a particular title may be created for denominations from $5 to $100 for use in high limit gaming, and another slot type may be created for denominations of 5 cents to 25 cents for other parts of a floor. Thesystem100 may select from the available slot types for a particular title when making recommendations to the slot manager. In an alternative embodiment, a predetermined protocol may be established for certain areas of the casino floor such as, for example, a High Limit area. In this instance, if an operator or download routine attempts to download or make available a 5 cent game into the High Limit area, the download may be paused and an error message generated to remind the operator that the game is inappropriate for the terminal in the High Limit area. Thus the operator may make a conscious decision to override the high limit only protocol for the terminal. Alternatively, the 5 cent download or server request may be cancelled or overridden.
• Thesystem100 may function with theplayer tracking system150 to determine player profiles. Thesystem100 may use player profile information to suggest, offer, include and/or exclude players from certain games or parameters, for example. Player profile information may be used by theslot configuration manager160 to configure or suggest a configuration or server based game for agaming terminal110,120,130 at which a particular player is playing, for example. Additionally, thesystem100 may suggest games to a player based on factors such as historical data, game rating, game availability, player preference, player ranking, player access, player credit, newest games, most popular games based on statistical tracking of game play, most popular games based on customer ratings and reviews, events in the vicinity of the gaming terminal, etc. For example, thesystem100 may offer selected games to a player which other players have like based upon the present game.
• In an embodiment, thesystem100 provides players with an ability to select games from a list extracted from an entire suite of games available to the system such that the extracted list of games is based upon games preferred by a player including other games of similar character to games appealing to that player based on player history. In an embodiment, a game may include different outcomes according to choices made by a player at various points during play of the game.
• In an embodiment, thesystem100 provides operators with an ability to select games to be available for play on one or more gaming terminals. Games may be available to an operator based on authorization, gaming jurisdiction, casino affiliation, account information, available credit, etc. An operator may purchase or activate games for a certain amount of money or credits or via coupon from a game provider, for example. For example, a casino slot floor operator may download or make available games for gaming terminals on the casino floor using available credits in his or her account. If an operator or gaming environment's account balance is low or has been exceeded, an operator may add credits to an account. For example, an operator may access a web site or other interface or click a button or tab to “buy” additional credits to acquire the rights/ability for the game/feature.
• In an embodiment, thesystem100 may include a number of templates describing suggested floor layouts for a given venue based on factors well known in the industry. Templates in whole or part may be saved to the live casino floor as desired. In an embodiment, templates may be loaded, saved, and/or modified by the slotfloor configuration manager160, for example.
• In an embodiment, thesystem100 includes an offline experimental or “what if” mode that allows casino personnel to experiment with various floor configurations. For example, thesystem100 may show a predicted effect of configuration changes on a virtual floor. Virtual floor layouts may then be saved and/or translated to an actual floor configuration as desired.
• In an embodiment, thesystem100 includes an ability to reconfigure a floor configuration in response to pre-programmed events, such as time of day, day of week (or month), certain events occurring in or around the venue, and the like. For example, prior to a highly anticipated event, such as a Monday Night Football game or sports tournament, electronic gaming terminals outside a bar or other venue hosting a special event related to the game may be shifted to favor sports-minded games.
• In an embodiment, a player uses credits to download, select, and/or play a game (on EGM credit meter, player account, and/or inserted at anEGM110,120,130, for example). In an embodiment, thesystem100 allows one or more players to play multiple games on one terminal simultaneously (dividing a game screen into four windows, for example, with four games playing simultaneously).
• In an embodiment, a plurality of games may be stored locally on a gaming terminal. Contents of a gaming terminal may be configured based on a game selected on the terminal by a player, rather than forcing a download or server based game of a game onto the terminal to change the configuration. Game content may be updated on a periodic basis via a network and/or loaded locally at the terminal, for example.
• Certain embodiments provide a plurality of features to players. For example, thesystem100 may allow a player to search or browse in real time for a game (by title, genre, popularity, highest jackpot, etc). While browsing, filters may be employed by the player to narrow the field being browsed, for example. Thesystem100 may provide a catalogue to browse games (by manufacturer, etc). Thesystem100 may make recommendations based on player profiles (e.g., “Players who like this game also liked this game”). Thesystem100 may also suggest games based on a denomination most played by a player, etc. Thesystem100 may suggest most popular games (perhaps at an extra charge or tiered entry), new releases, etc. Players may also search for and download or play progressive jackpot games which currently have the highest jackpot. In this fashion, the downloaded or server-based games may add to the progressive pool causing it to grow even faster. In an embodiment, players may be allowed to access features using a player card and/or account. A player may be granted access to certain features based on a number of player loyalty points, for example.
• Certain embodiments allow a player to “vote” or provide feedback (ratings, etc.) for a game at agaming terminal110,120,130, kiosk, or external system, for example. In addition, certain embodiments provide downloadable help files or reference materials that discuss features of a given game. Certain embodiments provide a free evaluation mode to allow players to evaluate games at no charge but with no payout for a win. The evaluation mode may be optional for a venue and may also result in awarding coupons, discounts, reward points, or other compensation to participating players, for example.
• The above features, as appropriate, may also be made available through an interface such as akiosk210 on the casino floor or web-based interface external to the casino. Players may be able to access applicable information while away from the casino floor (for example, in a hotel room or home). The interface allows a player to learn about new games available at the casino or read peer reviews of games prior to going to the casino, for example. The player may add interesting games or other feature(s) to his or her list of “favorites” in a player profile for easy access while on the casino floor. In an embodiment, if a license or certificate is available for a desired game, a player may reserve the game at thekiosk210 for play at a gaming terminal. Additionally, thekiosk210 or other interface device may provide players with a site map or other casino information. The kiosk or web-based interface may enable players to find out where games are on the casino floor, jackpots and the like. For example, thekiosk210 may provide a map or list of options to allow a player to locate a particular game or type of gaming terminal. Thekiosk210 or other interface may also provide a player with information regarding similar or alternative products, for example.
• In an embodiment, a player may return to a hotel room, home or other venue to enter reviews of games played during a gaming session. The casino or other gaming environment may provide incentives for entering such reviews, such by adding points to a player account or rating the reviewers themselves based on quantity and/or quality of their reviews, for example. In an embodiment, a player may be limited by thesystem100 to only submit reviews for games that the player has played at the gaming environment.
• In an embodiment, thesystem100 may facilitate charging a premium for certain game titles based on given criteria, such as a new game, incentive bonus to game provider based on popularity, exclusive contract, game customized to venue, etc. For example, a premium or license fee may be charged for popular or new games. In an embodiment, thesystem100 may also facilitate tracking of a game's performance with respect to performance warrantees offered by a game provider, for example. Thesystem100 may also facilitate favored exposure for certain game titles in game catalogs shown to players in exchange for a game provider paying a promotional fee or offering a discount. For example, games or other features may receive favorable exposure in player catalogs for a fee or discount.
• In an embodiment, information may be collected with respect to popularity of games and/or options within the games, for example. Information gathered may then be used to promote popular games to general and/or specific audiences.
• FIG. 2 illustrates a flow diagram for amethod240 for configuration of a gaming environment used in accordance with an embodiment of the present invention. First, atstep242, a gaming environment floor configuration is reviewed. For example, current location and configuration of games on the gaming terminals may be reviewed. Then, atstep244, criteria are evaluated with respect to the current floor configuration. For example, historical data for a gaming environment, gaming terminal(s), and/or player may be evaluated automatically and/or manually. Evaluation criteria may also include time, special event, game availability, location, schedule, and/or other data, for example.
• Next, atstep246, a new floor configuration is determined. That is, a new floor configuration may be determined automatically and/or manually based at least in part on the criteria and other data evaluated instep244. A new floor configuration of available games may be determined using a template, by selecting game(s) from an available library, etc. In an embodiment, a configuration management system suggests a new floor configuration to an operator based on historical data for the floor and other input/parameters. At a display, where the current configuration is shown by icons or other reference indicators or banners in association with the terminals shown by the display, a suggested reconfiguration may be shown by a ghost icon, image or banner in association with the terminals for a period of time in advance of the reconfiguration, for example. Then, atstep248, the floor configuration is adjusted. The floor configuration may be adjusted automatically, an operator may be prompted to adjust the configuration, and/or manual adjustment by an operator may be facilitated. In an embodiment, a floor configuration may be selected from one or more templates based on criteria and/or user input.
• In an embodiment, one or more changes to a floor configuration may be scheduled in thesystem100. For example, an operator may schedule a new floor configuration to be implemented at a certain time and/or for a certain time period. Thus, gaming terminals may be configured with certain games and/or in certain modes for one time period and with different games and/or in different modes for another time period. For example, an operator may schedule a casino to be configured to operate in a tournament mode beginning at 2:00 am the following day. A casino floor may be configured with certain games during a weekend and other games during the week, for example. Certain games may be played on gaming terminals during the day and others during the night, for example. Thus, certain embodiments enable advanced configuration and scheduling of gaming terminals in a gaming establishment.
• It should be noted that when reconfiguration is commanded, thesystem100 is preferably configured to include several override conditions which pause or prevent the reconfiguration. For example, where a player is playing a game, reconfiguration of the terminal may be paused or delayed until play is discontinued for a period of time, e.g. 10 minutes, to prevent interruption of play. Other conditions may be a maintenance condition such as where the terminal is opened for service or there is a malfunction, or play has been suspended but credits remain or payment of a jackpot is pending. Also, as stated above, conditions such as designated high limit areas may prevent the download of certain games to those locations. Tournament play may delay reconfiguration until the tournament has ended, for example. The operator may also configure and input conditions which would block or encourage certain downloads, e.g. only certain games and the casino entrance to attract players, a percentage of the floor must remain video Poker, maintain a certain number of Blackjack tables because of the number of dealers on shifts and the like. In an embodiment, an operator may override a configuration that has been suggested for automatic implementation by the configuration system.
• Atstep250, in the embodiments where a player may select configurations, a configuration (game content, terminal configuration, operational mode) is selected by a user at a gaming terminal. In an embodiment, a user may select from a plurality of games available at the gaming terminal. In another embodiment, a user may initiate a single game available at the gaming terminal. In an embodiment, a user may download a game from a database or collection of games for play at a gaming terminal.
• Then, atstep252, a certificate or other authentication indicator associated with the game is verified. For example, a certificate associated with a game at a gaming terminal or other gaming console may be compared with a certificate database for the gaming environment to authenticate the game running at the gaming terminal. In an embodiment, a player may also be authenticated to verify the player's access and/or authorization to play the game. For example, certain games may be made accessible to adults and/or to members of a casino's players club or other group. Certification may or may not be required depending upon the configuration of thesystem100 and regulatory requirements, for example.
• Atstep254, the game is played. During play, thesystem100, acting as a slot accounting system, monitors performance of the game, such as coin-in (amount wagered), jackpots paid (amount paid out), or maintenance events. Thesystem100, and more particularly the playertracking system server150, tracks player identification if the player has logging in to be tracked. Next, atstep256, a player or other user may generate feedback for a game, gaming terminal, and/or gaming environment. For example, a player may complete a survey at a gaming terminal, a kiosk, and/or a hotel room evaluating a game played and/or another aspect of the player's experience in a gaming environment. In an embodiment, feedback from a player is referenced in configuration of a gaming environment floor. Additionally, player preference data and other feedback may be stored for analysis and creation of player-based and/or floor-based profiles and/or templates. Furthermore, game and/or performance data may be compared to floor content to determine profiles, templates and/or recommendations for floor reconfiguration, for example.
• In an embodiment, game(s), gaming terminal(s), and/or gaming environment(s) may be configured in an experimental or field trial mode to demonstrate and/or test one or more games and/or features. One or more games, gaming terminals, and/or gaming environments may be programmed for special events and/or schedules. Game(s), gaming terminal(s), and/or gaming environment(s) may be configured to accept different fees and/or offer different payback/reward for different games, gaming terminals, and/or gaming environments. Criteria set by an operator and/or system may impact programming, fees, and/or payback, for example. In an embodiment, portion(s) of a gaming floor may be “locked down” or configuration restricted based on a schedule, game(s) played, and/or operator input.
• In an embodiment, thesystem100 may be integrated and/or associated with a casino management system, such as a progressive management system. An example of a progressive management system is described further in U.S. patent application Ser. No. 11/059,479, filed on Feb. 16, 2005, which is herein incorporated by reference. The casino manager facilities player tracking, slot accounting, game configuration, and bonusing, for example, in thesystem100. The casino manager, such as an OASIS™ casino management system, may also facilitate promotions, ticket generation, marketing, reporting, crediting, and communication between players, gaming employees, and thesystem100, for example. The casino manager may be used for game configuration and modification for gaming terminals, for example. The casino manager helps to provide centralized management of a gaming environment, such as one or more casinos. Examples of gaming networks may be found in U.S. patent application Ser. Nos. 10/938,351 (filed Sep. 10, 2004), 10/938,103 (filed Sep. 10 2004), and 10/935,514 (filed Sep. 7, 2004), which are herein incorporated by reference.
• A management system may allow authorized users to configure games and/or progressive links/levels, including adding and removing games and/or progressive links/levels, meters, and/or setting jackpot reset amounts and rate of progression, for example. Reports, such as accounting, diagnostic and administrative reports, may also be generated. Information may be displayed at a remote terminal, gaming terminal display, overhead display, and/or other display, for example. One or more databases may be accessed to aid in report generation, game configuration, and/or other system adjustment, for example.
• Additionally, a management system may facilitate player tracking, slot accounting, game configuration, and bonusing, for example, in a gaming environment. A gaming manager, such as an OASIS™ casino management system, may also facilitate promotions, ticket generation, marketing, reporting, crediting, and communication between players, gaming employees, and thesystem100, for example. The gaming manager may be used for game configuration and modification for gaming terminals. The gaming management system helps to provide centralized management of a gaming environment, such as one or more casinos.
• A gaming environment may operate using a multi-tiered architecture that includes a number of software layers including one or more applications, an application program interface (API), and an operating system. The applications provide a number of different services, including accounting services, player tracking services, progressive game services, browsing services, cashless play services, etc. The applications may be written in various languages including, for example, C#, Java, or SQL. The operating system, for example, is a Windows® brand operating system which provides conventional functions.
• Gaming terminals may be implemented, for example, as slot machines, video poker machines, video roulette machines, and the like. Gaming terminals may be located in a local gaming environment, such as a casino, and/or a multi-site gaming environment, such as a plurality of networked casinos. Gaming terminals may be used to play a first game and/or multiple games employing one or more rewards.
• A gaming environment may include a progressive server or other gaming server capable of storing input data for gaming terminals and output data from gaming terminals in a central database. In an embodiment, a central processing unit (CPU) operates through a network interface and communication lines to enable communication with local data processing units. Local data processing units may be used to divide gaming terminals into groups. Using a group-based architecture, transaction data from each group of games may be temporarily stored in the data processing units. The units may be structured so that the processing units include sufficient capacity and speed to accommodate data generated by the games. Therefore, system performance may be improved and data integrity may be preserved in the event of a network or server error.
• Processing units may also be designed to store data from database(s) that may be used by gaming terminals. Such data may be readily available for use by the games even if networks are disabled or if a server is disabled temporarily. As a result of these features, a gaming facility may remain operational even if some of its networks or a gaming server malfunctions.
• In an embodiment, one or more progressive games or amounts may be facilitated using one or more progressive links and/or one more levels within one or more links. A progressive link includes one or more gaming terminals contributing to one or more progressive amounts eligible for a win on any of the linked gaming terminal(s). A progressive link may include one or more levels or accumulating amounts. The progressive links may be running at one or more gaming environments, such as one or more casinos. One or more banks of gaming terminals in one or more gaming environments may be shut down for a variety of reasons. For example, terminal(s) may be shut down permanently or temporarily inactivated due to time of day, maintenance, time-limited bonusing, retiring a game or terminal, reconfiguring a game or terminal, etc. A floor configuration system may be used to manage and adjust one or more progressive links and/or banks of gaming terminals.
• In an embodiment, progressive games or other promotions may be configured using a progressive server, slot management system, remote device, such as a hand held device or off-site input device, or other system, for example. In an embodiment, multiple controllers may be connected to a suite of gaming products. For example, a network of gaming systems may include progressive links configured into tiered groups, such as single site, statewide, interstate, and/or multinational groups. In an embodiment, if one or more links or levels in a multi-site progressive is off-line, players at gaming terminals on an off-line or disabled link may be informed that the terminals are not currently participating ill the progressive or may be disabled until the link is again functional. Additionally, in an embodiment, participants in both gaming and non-gaming activities may contribute to and/or win prizes from progressive links. For example, promotions offered at restaurants and theatres, as well as electronic gaming terminals connected to a progressive link, may offer a chance to win a progressive prize.
• FIG. 3 illustrates a graphical user interface (GUI)300 capable of configuring and managing a gaming floor in accordance with an embodiment of the present invention. TheGUI300 may work in conjunction with a gaming floor configuration system, such as thefloor configuration manager160. TheGUI300 depicts a plurality ofgaming terminals305, such as electronic gaming machines, available on the gaming floor. The gaming terminals are organized inbanks310. TheGUI300 also depicts a plurality oftable games330. Each gaming terminal is associated with one or more indicators320-321. Eachbank310 is associated with an indicator323. An identifier and game information are displayed for eachgaming terminal305 on theGUI300. Available games for allocation are displayed in thegame library340. TheGUI300 further includes a menu/tool bar350 providing a user with viewing, editing and reporting options, for example. TheGUI300 further includes astatus bar360.
• TheGUI300 allows a user to view and modify games and activity occurring on a gaming floor, such as a casino floor. TheGUI300 includes one or more configuration controls to enable an operator to download games togaming terminals305 and/or execute other reconfigurations, for example. Using theGUI300, an operator may select among available games and enable games on one ormore gaming terminal305 and/orbanks310 ofgaming terminals305. For example, an authorized user may select among games available under categories such as premium slots, hot slots, and traditional favorites, atgame library340. Using themenu bar350, theGUI300 allows a user to download or make available new games and/or provide additional credits to purchase/license games, for example. TheGUI300 may be used to configure and/or select one or more profiles for gaming floor layout and management, for example. Reports may also be generated for the gaming floor using theGUI300. Tournament play may be configured and/or monitored using theGUI300. TheGUI300 may be used to manage one or more gaming environments and/or gaming floor layouts.
• TheGUI300 may be implemented in a variety of ways. Instead of and/or in addition to the embodiments described above, theGUI300 may also be implemented in a menu-based format listing available games, gaming terminals, configuration options, reporting options, scheduling options, regulatory information, etc. For example, a table of gaming terminals may be displayed for an operator of a casino gaming floor. The table may display terminal name or ID, terminal status, current game, denomination, maximum lines, etc. Available game icons and/or names may also be provided. A user may “click on” or otherwise select one or more gaming terminals and a game to download and/or provide at the selected terminal(s). A menu or set of options may then be presented to the operator to configure the game (e.g., max lines, denomination, etc.). In an embodiment, an email or other message may be sent to the operator after the game has been downloaded and/or provided to players at the gaming terminal(s).
• Gaming terminals may be organized in one or more groups. A terminal may belong to one or more groups. Games may be downloaded and/or provided to one or more groups.
• In certain embodiments, games may be downloaded to a gaming terminal in the background as someone is playing a game at the gaming terminal. At an appropriate time, the gaming terminal may then switch to the new game. The operator may set conditions for a switch or reconfiguration, and the system checks the conditions between switching/reconfiguring the gaming terminal.
• TheGUI300 may provide a scheduling engine allowing an operator to schedule a task. A task involves a collection of steps, such as download/make available to a terminal, download/make available to a group, run a report, notify user, notify group, etc. A schedule is a time or a repeating time to run the steps in the task. Multiple steps and/or multiple tasks may be executed in a schedule to automate reconfiguration and other actions.
• In certain embodiments, theGUI300 may also provide regulatory information. For example, theGUI300 may provide a list or other display of executable code files on each component of the system and information about the executable files. Information may include name, build version, hash value, etc. A regulator may view game and machine information via the display. In certain embodiments, clicking on or otherwise selecting a gaming terminal provides the operator with current properties of the terminal, such as hash value, IP address, game, max lines, max bet, payout, value per coin, value per credit, download history, upcoming downloads, MAC address, machine status, machine ID, activation time, machine lock, etc. In certain embodiments, an operator may calculate a new hash value for an executable file at a gaming terminal via theGUI300.
• TheGUI300 may also provide an operator with reporting capability. For example, the system may generate an audit trail, download and/or other game play history, user access, user groups, machine listing, parameter listing, etc. An operator may also manage users and/or groups accessing theGUI300 system. One or more users may be assigned to one or more groups, and permissions may be assigned to users and/or groups.
• FIG. 4 depicts an example of aprofile management interface400 used in accordance with an embodiment of the present invention. Theprofile management interface400 may be accessed from a menu or button in theGUI300, for example. Theinterface400 provides a list of profiles and allows an authorized user to add, remove and/or configure one or more profiles. A user may configure and save a profile to define a layout of games and/or other configuration information on a gaming floor. In an embodiment, theprofile interface400 provides default as well as customizable settings for one or more profiles. Theinterface400 allows a user to assign an identifier to a profile and select a date and time for a floor profile configuration to begin. In an embodiment, theinterface400 allows a user to set a recurring time for implementation of a profile.
• FIG. 5 shows aprofile status list500 used in accordance with an embodiment of the present invention. Theprofile status list500 identifies available profiles and a schedule status for each of the profiles, as shown inFIG. 5.
• FIG. 6 depicts a configuration options interface600 used in accordance with an embodiment of the present invention. Theinterface600 may be available to a user via a menu option in theGUI300, for example. Theconfiguration interface600 allows an authorized user to configure a game for a gaming floor. A user may configure a game denomination, a number of lines available for game play, a maximum number of credits to be bet, and/or a game variation percentage, for example. Theinterface600 may allow an operator to check whether sufficient credits remain on a user's account to allow a game to be enabled at one or more gaming terminals. In an embodiment, a banner message, such as “NEW” or other advertisement, may be highlighted on a gaming display, such as a primary or secondary display for a gaming terminal, using theinterface600.
• In an embodiment, a gaming display, such as a top LCD display or “glass” and/or a bottom display or “glass” on a gaming terminal, may be dynamically modified or configured to display content, such as images and/or text. One or more displays may be configured to display a primary game, a secondary game, one or more pay tables, and/or text/graphics. For example, game art for a game downloaded to an electronic gaming machine may be downloaded to a top LCD display on that electronic gaming machine. Additionally, progressive jackpot information from a linked progressive controller may be displayed (and updated).
• In an embodiment, one or more displays on a gaming terminal may be touchscreen displays. The touchscreen may be used to display help files or reference materials for perusal by a player, for example. The touchscreen may also be used to facilitate voting or feedback from players. In an embodiment, a touchscreen or traditional display may be used to implement networked and/or cooperative gaming. For example, a gaming terminal and display may allow players to compete against each other and track each other's current winnings on the display. Additionally, a gaming machine and display may facilitate cooperative play wherein coin in or winnings for multiple players are pooled and displayed in an attempt to win a prize, for example.
• An authorized operator may also configure preferences for theGUI300 using apreferences interface700, as illustrated inFIG. 7. The preferences interface700 may be accessed using theGUI300, for example. An operator may configure visual, deployment, notification, setup, and/or other preferences, for example, using theinterface700. For example, a user may configure what information is to be displayed on theGUI300 using theinterface700. A user may also configure how the information is displayed on theGUI300.
• FIG. 8 illustrates acredit management interface800 used in accordance with an embodiment of the present invention. Thecredit management interface800 may be accessed using theGUI300, for example. As described above, an authorized user may download additional credits to an account to pay for games and/or services. Theinterface800 allows an operator to view pricing options, credit balance, and other information. An operator may purchase additional credits for use with theGUI300 or other system using thecredit management interface800. In an embodiment, an operator and/or gaming environment may apply one or more coupons from a gaming supplier, machine supplier, and/or other vendor for free and/or discount credits.FIG. 9 illustrates an example of a coupon redemption.
• FIG. 10 depicts atournament setup interface1000 used in accordance with an embodiment of the present invention. Thetournament setup interface1000 may be accessed using theGUI300, for example. As described above, an operator may configure tournament play using thesystem100. Thetournament interface1000 and theGUI300 allow an operator to configure tournament parameters such as name, time, starting credits, and/or other parameters.
• In conjunction with configuration of a tournament, tournament scheduling may be determined using an interface, such astournament scheduling interface1100, illustrated inFIG. 11. Thetournament scheduling interface1100 allows a tournament to start as soon as possible (e.g., after currently-executing non-tournament games on participating gaming terminals have been completed) and/or at a certain scheduled time. Theinterface1100 may also allow an operator to schedule an ending time for a tournament.
• Additionally, as shown inFIG. 12, theGUI300 may present an operator with tournament setup options, such as a game selected for tournament play and assignment of players to gaming machines (e.g., provide specific assignments of players to gaming machines or allow players to use any gaming machine configured for the tournament). Using atournament options interface1200, an operator may configure a variety of options for game play of the tournament. If players are assigned to specific machines, an interface, such as themachine assignment interface1300 shown inFIG. 13 or other textual or graphical form, may be provided to allow an operator to assign players to participating gaming machines. Alternatively, an operator may highlight gaming terminal icons via theGUI300 to assign participating players to terminals. After a tournament has been configured, asummary1400 may be generated as shown inFIG. 14. Thesummary1400 may be displayed for the operator and/or for the players participating in the tournament, for example. In an embodiment, tournament summary information and/or instructional information may be displayed on an overhead display in a casino or other gaming environment.
• In operation, theGUI300 may be used to manage certain aspects of a gaming floor, such as a casino floor. TheGUI300 may be used to control eligible gaming terminals and view table games and both eligible and non-eligible gaming terminals on the gaming floor. In an embodiment, only eligible gaming terminals (e.g., configurable electronic gaming machines) may be displayed on theGUI300. Eligible gaming terminals are capable of receiving downloadable products or electronic configuration information, for example.
• TheGUI300 provides a graphical map of a gaming floor and provides tools for an operator to maximize floor potential by moving content around the floor. TheGUI300 may provide a real-time, historical, and/or time-averaged view of the floor, for example. Tools available via theGUI300 allow an operator to deliver content and analyze performance. An example of a graph charting gaming machine performance is shown inFIG. 15. An operator may track trends, aggregate data, and perform additional analysis using the tools of theGUI300. Preferences available in theGUI300 allow a user to configure view, data, analysis, etc. In an embodiment, data obtained via theGUI300 may be transmitted to an accounting system for analysis. TheGUI300 may enable a user to reconfiguregaming terminals305, enable or disablegaming terminals305, and/or lockgaming terminals305 to prevent reconfiguration or download, for example.
• Indicators320,321 may be associated with eachgaming terminal305 on theGUI300. In an embodiment, theindicator320 represents a denomination of the gaming terminal305 (e.g., a darker indicator signals a higher denomination). In an embodiment, theindicator321 represents a status of the gaming terminal305 (e.g., non-play, carded play, non-carded play, tournament play, etc.).Indicator bands322 are shown surrounding eachbank310 ofgaming terminals305 on theGUI300. Theindicator bands322 indicate performance of the bank310 (e.g., red for bad, green for good, and/or shades of red/green).
• An authorized user may view thegame library340 to peruse a list of available games and configure options for each game (lines, denomination, etc.). Games may be grouped into collections, such as premium slots, traditional favorites, and hot slots. An operator may select one ormore gaming terminals305 orbanks310 ofgaming terminals305 using a keyboard and/or pointing device (e.g., mouse, trackball, touchpad, touch screen, stylus, etc.). The operator may then select one or more games from thelibrary340 and configure or provide (e.g., in a server based environment) the selected terminal(s)305 and/or bank(s)310 for the selected game(s). The software and/or hardware of the gaming terminal(s)305 is made available for the game(s). In an embodiment, the software and/or hardware of agaming terminal305 may emulate different chipsets based on content for display at thegaming terminal305.
• In an embodiment, theGUI300 generates a message or alert if a game is incompatible with agaming terminal305. TheGUI300 may prevent an incompatible download or may disable the game on thegaming terminal305 until the incompatibility is resolved. TheGUI300 may also generate status messages to information an operator of a success, failure, and/or other status of a download attempt, for example. TheGUI300 may also display other indicators to apprise an operator of errors or status updates.
• In an embodiment, theGUI300 may also allow the operator to check for additional games made available for download. Alternatively, theGUI300 may automatically check for game and/or system updates and alert the operator. TheGUI300 may connect to an external server or database to retrieve a game list. The operator may access and download games on the list. An operator may add games from the list to thegame library340. In an embodiment, the operator may preview games prior to providing game(s) to thelibrary340. In an embodiment, theGUI300 may contact a plurality of servers, media and/or databases to provide games from different sources. In an embodiment, theGUI300 may only display games approved for a relevant jurisdiction. TheGUI300 may perform a checksum or other error checking to verify that an approved product has been downloaded to the library.
• For example,FIG. 16 illustrates a newgame query interface1600 used in accordance with an embodiment of the present invention. Theinterface1600 may be used by an operator to search for new games made available for download or server based play. Newgame query interface1600 allows a user to search for new games based on one or more criteria. For example, a user may search based on date, manufacturer (e.g., Aristocrat Technologies, Inc., etc.), denomination (e.g., penny games, quarter games, dollar games, multi-denominational games, etc.), number of lines (e.g., 3 line games, 5 line games, 20 line games, etc.) and/or other criteria. Theinterface1600 may allow a user to preview games identified by a search as well as review information regarding the game(s). A user may add game(s) to a game library for the gaming environment using theinterface1600.
• TheGUI300 may display available licensing credits for a property, operator and/or customer, for example. When a game is applied to one ormore gaming terminals305, theGUI300 displays an associated cost and deducts the cost from the credit balance. If a customer wishes to download a game but lacks sufficient credits, the customer may order additional licensing credits directly online or via telephone, as described above. TheGUI300 may provide a rate schedule per credit, which may differ per customer. A customer inputs a desired number of credits, an account is charged, and credits are bought. In an embodiment, a customer may input a coupon code for a discount or free credit purchase in general or for specific game(s). Coupons may have an expiration date. The customer may then proceed to download game(s) or other software.
• In an embodiment, an operator may switch among a number of licensed games for play at thegaming terminals305. In an embodiment, licensing may be associated with play of the game. For example, licensing credits may be consumed as a game is played. Thus, a frequently played game results in greater licensing cost, while an infrequently played game results in little licensing cost.
• In an embodiment, other software and/or firmware updates may be distributed togaming terminals305 via theGUI300. Updates for processing software, accounting or management software, and other utilities may be provided togaming terminals305 or other electronic systems. Software may be downloaded for execution at a gaming environment or may be delivered via an application service provider model. In an embodiment, customers may be billed based on usage or a flat fee, for example.
• In an embodiment, deployment of a game and/or other reconfiguration of agaming terminal305 may be implemented substantially in real-time and/or may be scheduled. Configuration may be scheduled forgaming terminal305 idle time or following a certain interval (e.g., 5 minutes) ofgaming terminal305 idle time, for example. Configuration may also be scheduled for a particular date and time, for example. In an embodiment, a recurring download schedule may be established. For example, a first game may be scheduled for download to agaming terminal305 for play during weekdays, and a second game may be scheduled for download to thegaming terminal305 for play during weekends.
• As described above, theGUI300 may facilitate tournament play on a gaming floor (or multiple gaming floors). In an embodiment, special tournament versions of a game with a higher return to player (RTP) may be downloaded to participatinggaming terminals305 for tournament play. An operator may be able to select from available tournament versions of games. Players may be assigned toparticular gaming terminals305 or may check in using a player card. An overhead display and/or gaming terminal display may show information such as a leader board, time remaining, player identification, tournament mode, celebration mode, etc. After a tournament is complete, the participatinggaming terminals305 may be configured to exit tournament mode and resume regular operation.
• A display associated or integrated with thegaming terminal305 displays the primary game features for play of a game. For example, the display may generate a conventional slot game in which a plurality of symbols are moved within their respective column, as if rotated, at the appropriate time in response to the user activation of the gaming terminal. Thegaming terminal305 and/orbank310 may also include a secondary or other additional display. The additional display may display player information, secondary game information, supplemental information, promotional information, etc. TheGUI300 may allow configuration of the primary and secondary displays based on the game and configuration at thegaming terminal305 and/orbank310. For example, the primary display showing the game available for play changes when a game is downloaded to thegaming terminal305. The secondary display advertising the game also changes when a game is downloaded to thegaming terminal305.
• TheGUI300 may allow a user to select one or more items displayed on theGUI300 using a pointing device, for example. A user may select items or groups of items for modification and/or information retrieval. TheGUI300 provides a menu/tool bar and may provide context-sensitive menus for a particular profile, property, category, etc. A user may select a profile and/or property to configure using theGUI300. A user may manage multiple profiles and/or properties using theGUI300. TheGUI300 may allow “smart” selection according to a criterion (e.g., all gaming terminals of a certain type, all gaming terminals of a certain denomination, all gaming terminals in a certain bank, etc.). Additionally, theGUI300 may allow a user to select all inactive games, specify multiple criteria for selection, select all gaming terminals having the same configuration, all games performing poorly or well, etc. In an embodiment, an operator may click on, highlight, or position a cursor over an item, such as agaming terminal305 or game in thelibrary340, on theGUI300 to retrieve information, such as name, licensing, regulatory notices, performance, etc., regarding the item.
• TheGUI300 may also provide an edit layout mode. In edit layout mode, a tool bar allows an operator to draw architectural elements on the graphical map of the floor in theGUI300. An operator may also add textual or graphical annotations to the map, import graphics, move objects, etc. Thus, theGUI300 provides an improved tool to generate and change a floor map for a gaming environment.
• In an embodiment, theconfigurator system100 detects an addition of agaming terminal305 to the system network. Thesystem100 may inform an operator through the GUI300 (e.g., a pop-up box, icon or message) or other alert. Then operator may position a gaming terminal icon on the floor map or theGUI300 may automatically generate an icon in position on the floor map. Theconfigurator100 may provide game information, denomination information, and other configuration information to theGUI300. The operator may configure the new gaming terminal using theGUI300. In an embodiment, an icon or image displayed onGUI300 representing a gaming terminal or other device may be selected by an operator, such as by using a mouse or other pointing device. A menu may appear viaGUI300 to allow an operator to select from a variety of options available for the gaming terminal or other device. Similarly, an operator may select a group or a plurality of gaming terminals and/or other devices for configuration and/or information retrieval. Additionally, thesystem100 may detect a removal of a gaming terminal from the network and inform theGUI300 and/or an operator to delete the gaming terminal from theGUI300 map.
• In an embodiment, theGUI300 facilitates creation of one or more profiles. In profile mode, theGUI300 allows a user to layout a floor, save the layout, and schedule the layout to occur at a certain date and time (and/or a recurring layout). A profile allows an operator to reconfigure an entire floor or section of a floor. In an embodiment, an operator may select a profile from a menu to implement as soon as possible or based on a schedule. In an embodiment, theGUI300 allows an operator to manage multiple properties and multiple floors within a property using one interface. For example, a company may manage all of its casino floors using one interface and one pool of licensing credits.
• Thus, certain embodiments provide an improved system and method for configuration of gaming terminals in a gaming environment. Certain embodiments provide a system and method that allow customization and dynamic modification by an operator. Certain embodiments provide improved reconfiguration of gaming terminals in gaming environment to offer a variety of games and/or other options to players. Additionally, certain embodiments improve security, regulation and reliability of gaming terminals and access to games by players. Certain embodiments monitor game play, player response, and configuration changes to affect configuration of a gaming environment. Certain embodiments provide an improved player experience through selectable games, feedback, and/or other preferences, for example. Certain embodiments allow progressive, mystery, bonusing and other gaming content to be added to gaming terminals. Certain embodiments allow an operator to manage sign or display content and configuration, as well as gaming terminal software and firmware content and configuration. Thus, certain embodiments allow adaptable control and configuration of a gaming environment.
• While the invention has been described with reference to one or more preferred embodiments, those skilled in the art will understand that changes may be made and equivalents may be substituted without departing from the scope of the invention. In addition, many modifications may be made to adapt a particular step, structure, or material to the teachings of the invention without departing from its scope. Therefore, it is intended that the invention not be limited to the particular embodiment disclosed, but that the invention will include all embodiments falling within the scope of the appended claims.

Claims (57)

1. A gaming environment configuration system, said system comprising:

a plurality of gaming terminals capable of displaying games for play by one or more players;

a configuration manager configured to receive information regarding available games, game configuration and status of said plurality of gaming terminals; and

a device for providing an input to the configuration manager,

wherein said configuration manager generates one or more reconfiguration environments for said plurality of gaming terminals, said configuration manager configured to at least pause application of the reconfiguration environment for game play at a gaming terminal based on gaming terminal status.

2. The system ofclaim 1, wherein said configuration manager uses at least one of historical data and game information to determine said one or more reconfiguration environments for said plurality of gaming terminals.

3. The system ofclaim 1, wherein said configuration manager suggests said one or more reconfiguration environments to an operator.

4. The system ofclaim 1, wherein said configuration manager implements one of said one or more reconfiguration environments for said plurality of gaming terminals.

5. The system ofclaim 4, wherein said configuration manager automatically implements one of said one or more reconfiguration environments for said plurality of gaming terminals.

6. The system ofclaim 1, further comprising a certificate manager for authenticating access to a game for play on a gaming terminal.

7. The system ofclaim 1, further comprising a player tracking system capable of collecting player information from said plurality of gaming terminals.

8. The system ofclaim 1, further comprising an external system configured to allow a player to at least one of retrieve and input information relating to at least one of a game and a gaming terminal.

9. The system ofclaim 8, wherein said external system comprises a kiosk.

10. The system ofclaim 1, further comprising a game database server including a plurality of games available for play at one or more of said plurality of gaming terminals.

11. The system ofclaim 1, wherein said configuration manager generates said one or more reconfiguration environments using one or more templates.

12. The system ofclaim 1, wherein at least one of said plurality of gaming terminals is capable of suggesting a game to a player.

13. The system ofclaim 1, wherein said configuration manager configures said plurality of gaming terminals for tournament play.

14. The system ofclaim 1, wherein said configuration manager schedules said one or more reconfiguration environments for implementation at one or more times.

15. The system ofclaim 1, wherein said configuration manager comprises a graphical user interface.

16. The system ofclaim 1, wherein said configuration manager modifies a display at a gaming terminal in conjunction with said reconfiguration environment at the gaming terminal.

17. A method for automatic configuration of a gaming environment, said method comprising:

monitoring gaming activity in a gaming environment; and

automatically adjusting a configuration of said gaming environment based on at least one of predefined criteria and play patterns detected from said gaming activity in said gaming environment.

18. The method ofclaim 17, wherein said step of automatically adjusting further comprises using historical data and information associated with available games to suggest a change in configuration.

19. The method ofclaim 17, wherein said step of automatically adjusting further comprises using layout templates to automatically adjust configuration of a gaming environment.

20. The method ofclaim 17, wherein said step of automatically adjusting further comprises suggesting at least one configuration to an operator for said gaming environment.

21. The method ofclaim 17, wherein said step of automatically adjusting further comprises automatically adjusting a configuration of said gaming environment according to a schedule.

22. The method ofclaim 17, further comprising dynamically allocating games from a pool of available games to a plurality of gaming terminals in said gaming environment.

23. The method ofclaim 17, further comprising suggesting a game to a player at a gaming terminal in said gaming environment based on at least one of predefined criteria and play patterns.

24. The method ofclaim 17, further comprising collecting player information from said plurality of gaming terminals to form a player profile.

25. The method ofclaim 17, further comprising authenticating access to a game for play on a gaming terminal using a database of certificates.

26. The method ofclaim 17, further comprising obtaining feedback regarding at least one of said gaming activity and said gaming environment.

27. A method for allocating games from a set of games to a plurality of gaming terminals using a certificate database, wherein said certificate database includes a certificate for each game in said set of games and wherein a certificate from said certificate database is matched to a game selected at a gaming terminal to allow play of said game by a player in a gaming environment.

28. A computer-readable medium including a set of instructions capable of execution by a computer, said set of instructions comprising:

a monitoring routine for monitoring gaming activity in a gaming environment; and

a configuration management routine for automatically adjusting configuration of said gaming environment based on at least one of predefined criteria and play patterns detected from said gaming activity in said gaming environment.

29. The set of instructions ofclaim 28, wherein said at least one predefined criteria includes information regarding available games and gaming terminals in said gaming environment.

30. The set of instructions ofclaim 28, wherein said configuration management routine generates one or more configurations for a plurality of gaming terminals in said gaming environment.

31. The set of instructions ofclaim 28, further comprising a certificate management module for authenticating access to a game for play on a gaming terminal using one or more game certificates.

32. The set of instructions ofclaim 28, further comprising a library of configuration templates for use by the configuration management routine to configure said gaming environment.

33. A method for configuring gaming machine terminals on a floor of a casino, each terminal configurable in at least one of content, appearance, denomination and operational mode, said method comprising:

providing a floor controller configured to communicate with said gaming machine terminals; and

directing input to said controller from at least one of an operator, player, predetermined routine or dynamic routine, said input reconfiguring at least one terminal in response to said input.

34. The method ofclaim 33, further comprising group mapping a location of gaming terminals to the controller, wherein said controller is adapted to reconfigure available game play at terminals in groups.

35. The method ofclaim 33, further comprising determining a performance criterion for at least some of said terminals, using said criterion to determining a reconfiguration routine and implementing said routine at said controller to reconfigure at least a plurality of said terminals.

36. The method ofclaim 35, further comprising determining said performance criteria in relation to gaming content and implementing a reconfiguration routine to reconfigure at least one terminal to include content to correspond to that of terminals obtaining a determined performance criterion.

37. The method ofclaim 33, further comprising pausing reconfiguration of at least one terminal based upon predetermined pause events.

38. The method ofclaim 37, further comprising pausing reconfiguration based upon a pause event selected from the group consisting of (a) ongoing play of the terminal by a player or (b) the terminal to be reconfigured being temporarily out of service or (c) the terminal to be reconfigured being in a tilt condition.

39. The method ofclaim 37, further comprising initiating the reconfiguration upon termination of the pause event.

40. The method ofclaim 39, further comprising pausing the reconfiguration of a terminal based upon ongoing play at the terminal by a player and reconfiguring the terminal after discontinuance of play or the terminal after a designated time delay.

41. The method ofclaim 33, further comprising providing a display representing the floor of the casino and the arrangement of said terminals and for each of a plurality of reconfigurable terminals an icon in the display representing at least the content presently on said terminal.

42. The method ofclaim 41, further comprising, for at least each reconfigurable terminal, information representing denomination.

43. The method ofclaim 41, further comprising entering a prompt at any selected icon and in response thereto displaying at a display details of the terminal's present configuration.

44. The method ofclaim 41, further comprising prompting a selected icon and entering a reconfiguration command to effectuate reconfiguration of said terminal.

45. The method ofclaim 44, further comprising prompting at any selected icon and at a content menu selection to effect reconfiguration of the terminal.

46. A system for reconfiguring configurable gaming terminals on a casino floor comprising:

a processor;

a communication network providing communication between the processor and each terminal;

a store of reconfiguration data to, when received by at least one of the processor or terminal, reconfigure the terminal by content, appearance, denomination or operational mode;

an input device to input a reconfiguration command to said processor in response to at least one of (1) player input, (2) operator input, (3) a predetermined routine and (4) a dynamically determined routine, said processor adapted to access said store and reconfigure at least one terminal in response to said command.

47. The system ofclaim 46, wherein said processor is configured to receive signals from said terminals corresponding to at least a determined operating condition defining a pause event and to withhold reconfiguration of said at least one terminal in response to a pause event.

48. The system ofclaim 47, wherein said processor is configured to receive signals from said terminals corresponding to a selected from the group consisting of (a) ongoing play of the terminal by a player or (b) the terminal to be reconfigured being temporarily out of service or (c) a tilt condition.

49. The system ofclaim 47, wherein said processor is configured to reconfigure at least one terminal in response to said command upon receipt of a signal from said terminal corresponding to termination of said pause event .

50. The system ofclaim 46, further comprising a display, said processor configured to control the display to display a map corresponding to each of said configurable gaming terminals and data representing at least the present content configuration.

51. The system ofclaim 50, wherein said processor is configured to display for each configurable gaming terminal an icon representing at least the present content configuration.

52. The system ofclaim 51, further comprising an operator input device to input data into said processor, said processor configured to display an available menu of at least a plurality of contents and to reconfigure at least one terminal in response to data from said input device selecting a terminal and selecting a content from said menu.

53. A graphical user interface system allowing an operator to configure a gaming environment, said system comprising:

a map representing a layout of a gaming floor in the gaming environment;

a game library including games available for play on a gaming terminal on the gaming floor; and

a configuration control capable of allowing the operator to provide a game from the game library to at least one gaming terminal on the gaming floor.

54. The system ofclaim 53, further comprising a layout editor enabling the operator to edit a layout of the gaming floor displayed on the map.

55. The system ofclaim 53, further comprising a profile manager for creating a gaming floor configuration and saving the configuration in a profile.

56. The system ofclaim 53, further comprising a tournament manager for configuring tournament play with gaming terminals on the gaming floor.

57. The system ofclaim 53, wherein the configuration control allows the operator to change information displayed on at least one gaming terminal display on the gaming floor.

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