US20070043820A1 - System and method for obtaining remote instant messages - Google Patents

Abstract

A system and method for retrieving instant messages includes establishing a first instant message (IM) session an then, establishing a second instant message session using a same account as the first instant message session. The first IM session is rendered dormant such that active instant messages are received by the second instant message session.

Description

BACKGROUND
• 1. Technical Field
• The present invention relates to on-line communications and more particularly to a system and method for transferring/obtaining instant messages.
• 2. Description of the Related Art
• Instant messaging can be a useful way of communicating between on-line users. Users can send a text message with or without attachments to one or more other users. Instant messages may be sent directly to a computer associated with the screen name of the instant message receiver.
• Currently, there is no way for a user to retrieve an instant message that is waiting on a user screen if the user is not present.
SUMMARY
• A system and method for retrieving instant messages includes establishing a first instant message (IM) session an then, establishing a second instant message session using a same account as the first instant message session. The first IM session is rendered dormant such that active instant messages directed to the first IM session are received by the second instant message session.
• An instant message system includes a server configured to address instant messages. A first session is associated with a first client location, which receives instant messages for an account from the server. A second session is associated with a second client location, such that when the second session is established the first session is rendered dormant and the second session can retrieve the instant messages of the first session from the server.
• These and other objects, features and advantages will become apparent from the following detailed description of illustrative embodiments thereof, which is to be read in connection with the accompanying drawings.
BRIEF DESCRIPTION OF DRAWINGS
• The disclosure will provide details in the following description of preferred embodiments with reference to the following figures wherein:
• FIG. 1 is a diagram showing a system and interactions between components of the system to carry out remote instant message retrieval in accordance with an illustrative embodiment of the present invention;
• FIG. 2 is a block diagram showing one implementation of a system/program in accordance with an embodiment of the present invention; and
• FIG. 3 is a block/flow diagram showing a system/method for remote retrieval and response of instant messages in accordance with an embodiment of the present invention.
DETAILED DESCRIPTION OF PREFERRED EMBODIMENTS
• Embodiments of the present invention provide systems and methods for an instant message user to obtain recently received instant messages from an existing instant message (IM) session. In one example, a user's original IM session is kept active at a first location. When the user performs a login/authentication from a second location, the contents and any IMs from the first location are cleared and provided at the second location.
• Embodiments of the present invention can take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment including both hardware and software elements. In a preferred embodiment, the present invention is implemented in software, which includes but is not limited to firmware, resident software, microcode, etc.
• Furthermore, the present invention can take the form of a computer program product accessible from a computer-usable or computer-readable medium providing program code for use by or in connection with a computer or any instruction execution system. For the purposes of this description, a computer-usable or computer readable medium can be any apparatus that may include, store, communicate, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus, or device. The medium can be an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system (or apparatus or device) or a propagation medium. Examples of a computer-readable medium include a semiconductor or solid state memory, magnetic tape, a removable computer diskette, a random access memory (RAM), a read-only memory (ROM), a rigid magnetic disk and an optical disk. Current examples of optical disks include compact disk—read only memory (CD-ROM), compact disk—read/write (CD-R/W) and DVD.
• A data processing system suitable for storing and/or executing program code may include at least one processor coupled directly or indirectly to memory elements through a system bus. The memory elements can include local memory employed during actual execution of the program code, bulk storage, and cache memories which provide temporary storage of at least some program code to reduce the number of times code is retrieved from bulk storage during execution. Input/output or I/O devices (including but not limited to keyboards, displays, pointing devices, etc.) may be coupled to the system either directly or through intervening I/O controllers.
• Network adapters may also be coupled to the system to enable the data processing system to become coupled to other data processing systems or remote printers or storage devices through intervening private or public networks. Modems, cable modem and Ethernet cards are just a few of the currently available types of network adapters.
• Referring now to the drawings in which like numerals represent the same or similar elements and initially toFIG. 1, a system and associated timing diagram are shown to illustrate one exemplary embodiment of the present invention. Asystem10 includes aclient device12 and aclient device14.Client devices12 and14 may include computer devices, such as a personal computer, a laptop, a personal digital assistant, a handheld computer, a cellular telephone, or any other device which can receive messages, and in particular instant messages.Clients12 and14 include an instant messenger program which includes one or more modules which provide the functionality in accordance with embodiments of the present invention.
• System10 may be included on anetwork18, such as the Internet, a local area network, a wireless network (e.g., a cellular network) a cable or satellite network or any other system where communications between locations or within a same location is possible.System10 includes a server orservers16, which enable instant messaging services.
• Instep20, a first session is established byclient12. The session is established by connecting to theserver16 and optionally logging onto a service. The service includes instant messaging capability.
• Instep22, a second session is established by the same or a different user using the same account, but at a different location or using a different platform (e.g., client14) or device. This may be performed by logging into the system to permit a surrogate user with an instant messaging system that permits for a remote user to access previously received but not yet read, instant messages and future messages. The user is permitted to login to an instant message system/service (e.g., Lotus Sametime™) without forcing an already active session to logoff/disconnect. The first session becomes a slave session until the second session disconnects.
• Instep24, theserver16 tells the first session to go dormant, and the second session asks for remote active IMs instep26. Dormancy may include remaining open but inactive in favor of the second or the latest open session. Theserver16 requests the remote active IMs from the first session, instep28, and the remote active IMs are sent back to the server instep30, and forwarded to the second session instep32.
• System10 permits for multiple instances of an instant messaging system for the same user ID. Each subsequent instant messaging session/instance can get messages received from the previous session/instance. Thesystem10 prevents an instance or session from being permanently disconnected/logged off an instant message system because the user logged in at a different location.
• In an example of a particular useful embodiment, a user performs a login/authentication to an instant messenger program (e.g., Lotus Sametime™) at an office machine (client12). The user later goes home (client14) and does a second login/authentication using the same instant messenger service (e.g., Lotus Sametime™). The first instance or session becomes a surrogate of the second instance or session. The second instance can request all instant message windows that have been sent (recently) to the first instance and be sent to the second instance.
• For example, someone may have sent an instant message to the user while they were away, but now that the user is at a different location, the sender has no idea of the message sitting on the screen at the first location. The surrogate user can then forward these messages/windows to the new instance of the user. Once the second instance logs off the surrogate instance goes back to being the “master” instance. In one embodiment, both the first and second instances can be terminated from either the first or the second location.
• Referring toFIG. 2, an instant message program structure is illustratively shown in accordance with an exemplary embodiment.Instant messenger software100 may be loaded at a client location from a program storage device or down loaded from a server on a network.Software100 includes the features and functions of any conventional IM software package.
• In addition,software100 includes asurrogate session module102, which provides the capabilities as described herein in accordance with the present invention.Module102 may be provided with conventional IM software packages or be included in an add-on at a later time.Module102 includes code104 (e.g., an object, HTML code, etc.), which may be included at the client location or at the server.Code104 may be distributed between client and server devices. Code104 permits intermittent or continuous monitoring to detect whether a new session has been opened using the user ID of the present instance of thesoftware100. This may be performed at a client location or at a server. When a new session is detected bymodule102, a request is made of the server for a new address to forward any instant messages received at the current address. In one embodiment, the forwarded messages are forwarded to a second location but are viewable at the first location as well. In another embodiment, messages are viewable only at the second location.
• Module102 further includes code106 (e.g., an object, HTML, etc.) for receiving messages from the second location and forwarding the messages to the server as though the messages originated from the first location.
• Referring toFIG. 3, a block/flow diagram showing a system/method200 for multi-access instant messaging services. The system/method200 provides for an instant message user to obtain recently received instant messages from an existing remote IM session, and keeps a user's original IM session active when a user performs a login/authentication from a second location. The system/method200 permits for a second IM session to clear the contents of a first IM session, and otherwise control the first session as though the second session were the first.
• Inblock202, an instant messenger program is equipped with or modified to include a capability for running a remote session, and passing control or a portion of the control to the remote session. Inblock204, a first session is initiated by a user. Inblock206, a second session is initiated using same user ID or account information. Inblock208, a system server or client detects the redundant session and notifies the first instance to verify whether the second instance is an imposter or requests that that the second instance user provide additional information to authenticate themselves inblock210.
• If the second instance properly authenticates the user in the second instance, the first instance goes dormant or is set in a dormant state by the server inblock212. When an instant message server receives a second connection for a user, the server sends a message to the first session to go into a dormant state where the connection is kept open but no further user messages are delivered to this session.
• Any messages received in the first instance from other active sessions that have active open windows are made accessible to the second instance and responses may be returned inblock214. The second session can request from the server any “open messages” from the first session where an open message is any open instant message window.
• In this way, the user of the second instance retrieves waiting messages and may respond to them while keeping the initial instant messaging session open to act as a surrogate while the second session is active.
• Inblock216, the second session is permitted to clear the contents of any open windows of the first session. Inblock218, when the second session is terminated, the first session may be restored to a previous state (e.g. “away”) or may be terminated as well depending on a default setting or a user selected preference.
• It is to be understood that while two sessions were illustratively described, any number of surrogate connections may be used. The present invention may be employed in any number of scenarios, for example, a user leaves their office and wants to retrieve any messages from a conference room or remote location, or a user arrives at home and wants to retrieve any messages sent to the office. Instant messages are frequently sent to other people even when there presence is listed as “away”.
• Having described preferred embodiments of a system and method for obtaining remote instant messages (which are intended to be illustrative and not limiting), it is noted that modifications and variations can be made by persons skilled in the art in light of the above teachings. It is therefore to be understood that changes may be made in the particular embodiments disclosed which are within the scope and spirit of the invention as outlined by the appended claims. Having thus described aspects of the invention, with the details and particularity required by the patent laws, what is claimed and desired protected by Letters Patent is set forth in the appended claims.

Claims (26)

1. A method for retrieving instant messages, comprising:

establishing a first instant message (IM) session;

establishing a second IM session using a same account as the first IM session; and

rendering the first IM session dormant such that active instant messages directed to the first IM session are received by the second IM instant message session.

2. The method as recited inclaim 1, wherein establishing the second IM session includes establishing the second IM session at a different location from the first IM session.

3. The method as recited inclaim 1, wherein establishing the second IM session includes establishing the second IM session at a different client device from the first IM session.

4. The method as recited inclaim 1, further comprising authenticating a user of the second IM session prior to the step of establishing the second IM session.

5. The method as recited inclaim 1, further comprising warning a user of the first IM session prior to establishing the second IM session.

6. The method as recited inclaim 1, further comprising responding to instant messages using the second IM session.

7. The method as recited inclaim 1, further comprising establishing a third IM session using the same account.

8. The method as recited inclaim 7, further comprising rendering the second IM session dormant.

9. The method as recited inclaim 1, further comprising restoring an active status of the first IM session upon termination of the second IM session.

10. The method as recited inclaim 1, further comprising closing the first IM session from the second IM session.

11. The method as recited inclaim 1, further comprising deleting active instant messages from the first IM session from the second IM session.

12. A computer program product comprising a computer useable medium including a computer readable program, wherein the computer readable program when executed on a computer causes the computer to perform:

establishing a first instant message (IM) session;

establishing a second IM session using a same account as the first IM session; and

rendering the first IM session dormant such that active instant messages are received by the second IM session.

13. The computer program product as recited inclaim 12, wherein establishing the second IM session includes establishing the second IM session at a different location from the first IM session.

14. The computer program product as recited inclaim 12, wherein establishing the second IM session includes establishing the second IM session at a different client device from the first IM session.

15. The computer program product as recited inclaim 12, further comprising authenticating a user of the second IM session prior to the step of establishing the second IM session.

16. The computer program product as recited inclaim 12, further comprising warning a user of the first IM session prior to establishing the second IM session.

17. The computer program product as recited inclaim 12, further comprising responding to instant messages using the second IM session.

18. The computer program product as recited inclaim 12, further comprising establishing a third IM session using the same account.

19. The computer program product as recited inclaim 18, further comprising rendering the second IM session dormant.

20. The computer program product as recited inclaim 12, further comprising restoring an active status of the first IM session upon termination of the second IM session.

21. The computer program product as recited inclaim 12, further comprising closing the first IM session from the second IM session.

22. The computer program product as recited inclaim 12, further comprising deleting active instant messages from the first IM session from the second IM session.

23. An instant message system, comprising:

a server configured to address instant messages;

a first session associated with a first client location, which receives instant messages for an account from the server; and

a second session associated with a second client location, such that when the second session is established the first session is rendered dormant and the second session can retrieve the instant messages of the first session from the server.

24. The system as recited inclaim 23, wherein the first and second locations include different client devices.

25. The system as recited inclaim 23, wherein the server authenticates a user of the second session prior to establishing the second session.

26. The system as recited inclaim 23, wherein the server permits establishing a plurality of session from the same account.

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