This application claims benefit of provisional application Ser. No. 06/571,697, filed May 17, 2004.
FIELD OF THE INVENTION The present invention relates in general to beverage dispensers, and in particular to self-serve beverage dispensers.
BACKGROUND OF THE INVENTION Beverage dispensers deliver chilled flavored concentrate syrup and chilled diluent for the syrup to post-mix beverage dispensing valves where the beverage components are mixed together in proper proportions and dispensed a into a cup. The diluent may be carbonated or non-carbonated water depending whether a carbonated or non-carbonated drink is to be serve, and the beverage dispenser is normally fluid coupled to a number of sources of concentrate syrup flavors, so that a variety of different beverages may be served. A control panel located on the front of the dispenser above the dispensing valves is normally used to provide an interface with which a user interacts to select and dispense a desired beverage. The control panel enables a user to conveniently operate the beverage dispenser and may include push-button switches for being actuated by the user to select a particular beverage to be dispensed.
A beverage dispenser typically has more than one and up to about twelve beverage dispensing valves. A dispensing valve may be dedicated to serving a single beverage flavor or adapted to dispense a variety of different flavors through a single nozzle. For the situation where a valve dispenses a single flavor, a lever may be provided below the valve nozzle for rearward displacement by a cup to actuate the valve to dispense a beverage until the cup is removed and the lever released. Where a valve dispenses multiple flavors from a single nozzle, push-buttons on the control panel, each associated with a different flavor, are typically used to operate the dispenser to serve a selected beverage. In this case, a cup is positioned beneath the nozzle and one or more buttons is pressed to dispense one or more flavors of concentrate beverage syrup and diluent into the cup. While in the past beverage dispensing machines were usually operated by restaurant employees to dispense and serve drinks to customers, it is becoming common practice to place beverage dispensers at locations where they can be accessed by restaurant patrons to permit self-service of beverages.
Restaurant employees are trained in the use of beverage dispensers, but operation of a beverage dispenser does not necessarily come intuitively to restaurant patrons. This is particularly true where the dispenser is of a type having a control panel with customer actuated push-buttons and multi-flavor dispensing nozzles, as compared to a dispenser having beverage dispensing valves that are each labeled with the name of and dedicated to dispensing a single beverage in response to rearward displacement of a lever located below the valve. In addition, with pushbutton actuated dispensers further customer confusion can arise where the dispenser is also adapted to dispense both core brand beverages and bonus flavored syrups, since the arrangement requires the presence of additional push-buttons on the control panel, adding to customer confusion and sometimes discouraging an inexperienced user from even attempting to operate the dispenser.
For beverage dispensers intended for self-serve use, it would be desirable to provide means for visually guiding a user through a beverage dispensing process. It would also be desirable if the visual display were attractively configured to increase customer interest in the dispenser and fountain beverages served by the dispenser.
OBJECTS OF THE INVENTION An object of the present invention is to provide a self-serve beverage dispenser with a lighting display that visually guides restaurant patrons through the process of dispensing selected beverages.
Another object is to provide such a beverage dispenser in which the visual display creates customer interest both in the dispenser and fountain beverages served by the dispenser.
SUMMARY OF THE INVENTION In accordance with the present invention, an ice and beverage dispenser comprises a control panel on a housing of the dispenser, and means on the control panel for being controlled by a user to operate the dispenser in first and second states where beverages and flavored syrups are respectively dispensed by the dispenser Also included are means for operating the dispenser in a third state where ice is dispensed by the dispenser, and means for visibly indicating to a user the state of the dispenser. In addition to visibly indicating the first, second and states of the dispenser, the visibly indicating means also indicates the dispenser being in a fourth state where the dispenser is in standby or idle.
In a preferred embodiment of the ice and beverage dispenser, the means on the control panel for being controlled by the user comprises a first plurality of switches for being actuated by the user to operate the dispenser in the first state in which a beverage associated with an actuated switch of the first plurality is dispensed, and a second plurality of switches for being actuated by the user to operate the dispenser in the second state in which a flavored syrup associated with an actuated switch of the second plurality is dispensed. Further, the means for visibly indicating comprises illuminator means, and means for controlling the illuminator means to visibly indicate to the user the state of the dispenser.
The illuminator means is visible on the control panel and may illuminate the switches of the first and second pluralities of switches, advantageously by providing illumination around the switches of the first and second pluralities. The controlling means controls the illuminator means to provide first, second, third and fourth visible indications when the dispenser is in the respective first, second, third and fourth states, and the first, second, third and fourth visible indications desirably are visibly distinct one from the other. The means for controlling is responsive to an absence of actuation of switches of the first and second pluralities and to the absence of a dispensing of ice to control the illuminator means to visibly indicate that the dispenser is in the fourth state.
The invention also contemplates a method of operating an ice and beverage dispenser, comprising the steps of operating the dispenser in a first state in which beverage is dispensed, operating the dispenser in a second state in which flavored syrup is dispensed, operating the dispenser in a third state in which ice is dispensed, and visibly indicating to a user the state of the dispenser.
In a preferred practice of the method, the visibly indicating step comprises generating visual indications of the dispenser being in the first, second and third states as well as in a fourth state where the dispenser is in standby or idle. The visibly indicating step comprises the steps of providing illuminators on the dispenser, and controlling the illuminators to visibly indicate the state of the dispenser. The dispenser has a first plurality of switches for being actuated to operate the dispenser in the first state in which beverage is dispensed, a second plurality of switches for being actuated to operate the dispenser in the second state in which flavored syrup is dispensed, and a control panel for mounting the first and second pluralities of switches, and the providing step provides illuminators at the control panel. The illuminators at the control panel are in association with the switches of the first and second pluralities, and may be around individual ones of the switches of the first and second pluralities. The controlling step is responsive to actuation of switches of the first and second pluralities to control the providing step to visibly indicate the first and second states of the dispenser, and advantageously the controlling step controls the illuminators to provide first, second, third and fourth visible indications when the dispenser is in the respective first, second, third and fourth states. The first, second, third and fourth visible indications are visibly distinct one from the other, and the controlling step is responsive to an absence of actuation of switches of the first and second pluralities and to an absence of ice dispense to control the illuminators to visibly indicate the fourth state of the dispenser.
BRIEF DESCRIPTION OF THE DRAWINGSFIG. 1 is a perspective view of an ice/beverage dispenser of a type with which a visual light display system according to the present invention may advantageously be used;
FIG. 2 is a front elevation view of a control panel and of dispensing nozzles of the dispenser ofFIG. 1, andFIG. 3 is a flow diagram of the operation of the visual light display system of the invention.
DETAILED DESCRIPTION The present invention may be embodied in an ice and beverage dispenser of a type shown inFIGS. 1 and 2 and indicated generally at20. Thedispenser20 includes anouter housing22, amerchandising cover24 and a removableice bin cover26. A plurality of multi-beverage dispensingnozzles28 and bonus flavor concentratesyrup dispensing nozzles29 is secured to a front of the dispenser above adrip tray30 and in front of and adjacent asplash panel32. Anice dispensing chute34 is secured to the front of thedispenser20 centrally of thevalves28 and above thedrip tray30. Although not shown, the ice/beverage dispenser20 has an ice retaining bin or hopper within an upper part of thehousing22. To chill beverage liquids for serving, the dispenser may use a mechanical chiller, although more advantageously it may employ a cold plate located within a lower part of thehousing22 beneath the ice retaining bin, with the ice retaining bin then having an opening in a lower surface thereof through which ice gravitates from the bin onto and in heat exchange contact with the cold plate. To fill the hopper with ice, thecover26 may be removed or, more conveniently, be provided with a removable lid over an ice drop hole, such that the lid may be removed for manual pouring of ice through the ice drop hole into the hopper. Alternatively, thedispenser20 may be provided with an icemaker for making ice pieces for automatic introduction into the ice retaining bin. As is understood, the ice bin has a forward ice outlet opening controlled by a gate and through which ice to be dispensed exits the bin under the influence of an agitator in the bin for flow into, through and out of theice dispensing chute34 into a cup located below the chute.
The ice/beverage dispenser20 includes a front control panel, indicated generally at36, located above the multi-beverage dispensingnozzles28 and bonus flavorsyrup dispensing nozzles29, and below themerchandising cover24, with which customers interact to select particular core brand beverages and bonus flavor syrups for dispensing into a cup. Thecontrol panel36 is provided with a number of push-button switches for operation by users to select one or more core brand beverages and/or one or more bonus flavor syrups for their drinks. The dispensingnozzles28 and29 are fluid coupled to valves in thedispenser20, which in the case of the valves for delivering beverages to thenozzles28 are post-mix valves, and the valves in turn are fluid coupled to supplies of concentrate core brand beverage syrup, diluents and concentrate bonus flavor syrups. The diluents are normally supplies of carbonated and non-carbonated or plain water, which are mixed with core brand concentrate beverage syrups by the post-mix valves to enable the dispensing of core brand beverages into cups, all in a manner well understood in the art.
Above each multi-flavor core brandbeverage dispensing nozzle28, thecontrol panel36 is provided with an associated group, indicated generally at38, of core brand beverage dispensing push-button switches40. In addition, above each multi-flavor bonussyrup dispensing nozzle29, thecontrol panel36 is provided with an associated group, indicated generally at42, of bonus flavor syrup dispensing push-button switches44. As is understood, eachgroup38 push-button switch40 is labeled with a particular brand of beverage to be dispensed from the below associated dispensingnozzle28 upon actuation of a selected push-button switch40, and eachgroup42 push button switch44 is labeled with a particular bonus flavor syrup to be dispensed from the below associateddispensing nozzle29 upon actuation of a selected push-button switch44. Each button of the push-button switches40 and44 is generally translucent and illuminated from behind by any suitable illuminator. If the push-button switches40 and44 each carry a centrally located opaque label identifying the core brand beverage or bonus flavor to be dispensed, visible illumination provided by the illuminators will appear as halos surrounding the switches.
In accordance with the invention, thebeverage dispenser20 has a lighting system for controlling the illuminators to visibly illuminate the control panel push-button switches40 and44 in a manner to create increased customer interest in the dispenser and beverages served by the dispenser and also to help guide customers in the dispensing of desired beverages. The lighting scheme is intended to create increased fountain beverage sales through the display of bright colors and lighting for improved merchandising and high core brand beverage density in a small counter footprint. Thedispenser20, with its push-button control panel38, is highly flexible and user friendly in that users have the option of creating drinks to suit their tastes and also are guided through the beverage creation process. The dispenser provides customers with the option of dispensing core brand beverages and/or bonus flavor syrups into their cups, depending upon customer preferences. The dispenser also accommodates more than one core brand beverage and more than one bonus flavor syrup being dispensed for each individual drink.
To enhance merchandising of thedispenser20 and to guide a customer through a drink creation process, the invention contemplates that the dispenser incorporate a suitable controller, such as a microprocessor, for controlling and driving operation of the illuminators or lights, which may be a plurality of multi-colored light emitting diodes (LEDs) that are located behind and illuminate each push-button switch40 and44 The LEDs light into the back of a translucent push-button of each switch, with each pushbutton being provided with a generally centrally located opaque core brand beverage or bonus syrup flavor label on its front that identifies the particular beverage or bonus flavor syrup to be dispensed when the button is pushed. The light emitted through the buttons thus glows around aperimeter45 of the button and appears as a halo around the labels.
The LEDs function in distinct modes. One mode occurs when thedispenser20 has been idle for a selected period and is not being used, in which case the LEDs or illuminators are controlled to illuminate the control panel switches40 and44 in a visually identifiable standby mode. Other mode occur when ice is dispensed, when apushbutton switch40 is actuated to operate the dispenser to delivering a core brand beverage or when a pushbutton switch44 is actuated to operate the dispenser to dispense a bonus flavor syrup. In other words, depending upon the state of the dispenser, the LEDs are controlled to illuminate the control panel switches40 and44 in visually unique and identifiable manners that represent the state of operation of the dispenser. The manner of illumination of the push-button switches40 and44 to represent the various different states of the dispenser is not critical to practice of the invention, it being understood that unique and different manners of illumination of the switches by the LEDs may be selected for use in identifying each different state of the dispenser.
With reference toFIG. 3, at a box46 a controller for the LEDs drives or illuminates the LEDs in a standby mode when thedispenser20 is not in use, for example when it has been idle for at least a selected time-out period. It is contemplated that for the standby mode the controller drive, e.g., illuminate and control the intensity of illumination and the color of, the LEDs in either random or preset patterns. This light event or visual lighting display may be characterized, for example, by causing selected ones or all of the LEDs to fade in and out and to morph between various colors, with the controller varying the power provided to each LED to create blends of different colors and brightness for each. Standby mode of the LEDs is intended to visually develop customer interest in thedispenser20 and the beverages it serves.
Upon occurrence of any one of four states of the ice/beverage dispenser20, comprising dispensing ice, dispensing a core brand beverage, dispensing bonus flavor syrup and being idle, an associated an associated and unique active mode of illumination of the LEDs is initiated by the controller. Beginning at thebox46, with thedispenser20 in an idle state and the LEDs being driven or illuminated by the controller in a manner representing standby mode of thedispenser20, a first active mode of the LEDs is commenced by the controller upon sensing at abox48 the dispensing of ice from the dispenser. Upon sensing of ice dispense, at abox50 the first active mode lighting event is initiated in which, for example, the LEDs may be driven to alternately illuminate and flash between the core brand beverage pushbutton switches40 and the bonus flavor syrup push-button switches44. All bonus flavor syrup buttons could simultaneously light and then all core brand beverage buttons could simultaneously light alternately during the illumination cycle in the first active mode of the LEDs. The first active mode then continues until one of three events occur, comprising actuation by a user of anypushbutton switch40, actuation of any push-button switch44 or timing out of a selected period without any push-button switch having been actuated. If a user does not make a selection of a core brand beverage or syrup flavor and the controller therefore does not sense actuation of a push-button switch40 or44 before the end of the time-out period, at abox52 the controller discontinues driving the LEDs in the first active mode and at thebox46 returns to driving the LEDs in the standby mode. However, if before the end of the time-out period apush button switch40 or44 is actuated, at abox54 the controller senses whether it is aswitch40 for a core brand beverage or at abox56 if it is a switch44 for bonus flavor syrup. If it is sensed that a corebrand beverage switch40 was pressed to dispense a selected core brand beverage into a customer's cup held below the associated dispensingnozzle28, at abox58 the controller terminates the first active mode of the LEDs and changes the lighting event to a second active mode in which, for example, the buttons of all of the core brand beverage switches40 are continuously lighted and the buttons of all of the bonus flavor syrup switches44 are alternately illuminated or flashed. On the other hand, if at thebox56 the controller senses that a bonus flavor syrup switch44 was pressed to dispense a selected bonus flavor syrup into a cup held below a dispensingnozzle29, at a box62 the controller terminates the first active mode of the LEDs and changes the lighting event to a third active mode in which, for example, the buttons of all of the bonus flavor switches44 are continuously lighted while the buttons of all of the core beverage switches40 are alternately illuminated or flashed.
If after an initial actuation of acore brand switch40 no further switches are actuated for the selected time-out period, then at abox64 the controller discontinues driving the LEDs in the second active mode and at thebox46 returns to driving the LEDs in the standby mode. Similarly, if after an initial actuation of a bonus flavor switch44 no further switches are actuated for the selected time-out period, then at abox66 the controller discontinues driving the LEDs in the third active mode and at thebox46 returns to driving the LEDs in the standby mode. On the other hand, if acore brand switch40 has initially been actuated and before the end of the time-out period, while the LEDs are still being driven in the second active mode, at a box68 a bonus flavor syrup switch44 is actuated, then at abox70 the controller interrupts driving the LEDs in the second active mode and commences driving the LEDs in the third active mode where the bonus flavor switches44 are continuously illuminated and the core brand beverage switches40 are alternately illuminated or flashed. Similarly, if a bonus flavor syrup switch44 has initially been actuated and before the end of the time-out period, while the LEDs are still being driven in the third active mode, a corebrand beverage switch40 is actuated at abox72, then at a box74 the controller interrupts driving the LEDs in the third active mode and commences driving the LEDs in the second active mode where the core brand beverage switches40 are continuously illuminated and the bonus flavor switches44 are alternately illuminated or flashed. After the core brand beverage switches40 or the bonus flavor switches44 have continuously been illuminated atrespective box74 or70 for a time-out period, at thebox46 the controller returns to driving the LEDs in the standby mode.
If while the ice/beverage dispenser20 is in an idle state at thebox46 and the LEDs are being driven in standby mode, at a box76 a corebrand beverage switch40 is actuated, then at abox78 the controller will drive the LEDs in the second active, mode in which the core brand beverage switches40 are continuously illuminated and the bonus flavor syrup switches44 are alternately illuminated or flashed. If nofurther switches40 or44 are actuated by the user before the end of the time-out period, at abox80 the controller discontinues driving the LEDs in the second active mode and at thebox46 returns to driving the LEDs in the standby mode. If, however, before the end of the time-out period the user at abox82 selects a bonus flavor by actuating a bonus flavor switch44, then at abox84 the controller discontinues driving the LEDs in the second active mode and commences driving the LEDs in the third active mode where all of the bonus flavor syrup switches44 are continuously illuminated and all of the core brand beverage switches40 are alternately illuminated or flashed for the time-out period, following which the at thebox46 controller returns to driving the LEDs in the standby mode.
On the other hand, if at a box86 a bonus flavor syrup switch44 is actuated while the ice/beverage dispenser20 is in an idle state, at abox88 the controller discontinues driving the LEDs in the standby mode and commences driving the LEDs in the third active mode in which the bonus flavor switches44 are continuously illuminated and the core brand beverage switches40 are alternately illuminated or flashed. If nofurther switches40 or44 are actuated by the user before the end of the time-out period, at abox90 the controller discontinues driving the LEDs in the third active mode and at thebox46 returns to driving the LEDs in the standby mode. However, if before the end of the time-out period the user at abox92 selects a core brand beverage by actuating a core brand beverage switch44, then at abox94 the controller discontinues driving the LEDs in the third active mode and commences driving the LEDs in the second active mode where all of the core brand beverage switches40 are continuously illuminated and all of the bonus flavor syrup switches44 are alternately illuminated or flashed for the time-out period, following which at thebox46;the controller returns to driving the LEDs in the standby mode.
If there is no activity, i.e., no ice dispense or actuation of aswitch40 or44, during a period when there is flashing of theswitches40 or44, it is contemplated that the controller will continue to drive the LEDs to flash for a preset time before beginning the time-out period, and that during the time-out period the switches will be continuously illuminated before the controller returns to driving the LEDs in standby mode.
When either the core brand beverage switches40 or the bonus flavor syrup switches44 are continuously on and respective dispensing of a core brand beverage or a bonus flavor syrup is occurring, additional actuation of any push-button switch is ignored by the LED controller and the LEDs continue to be driven in the then existing active mode of illumination until the end of the respective time-out period. Also, ice dispense operations that occur after initiation of an active mode of the LEDs are ignored by the controller and the then occurring light event continues as though ice dispense has not taken place. Further, in the event that two actuations of theswitches40 and44 occur in a very short time frame, the light event initiated by the first actuation is continued to its conclusion and the subsequent actuation is ignored by the controller.
While embodiments of the invention have been described in detail, various modifications and other embodiments thereof may be devised by one skilled in the art without departing from the spirit and scope of the invention, as defined in the appended claims.