US20020072354A1

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Publication number: US20020072354A1
Application number: US09/945,868
Authority: US
Inventors: Vinay Kundaje; David Leone
Original assignee: Individual
Current assignee: AT&T Mobility II LLC
Priority date: 2000-12-11
Filing date: 2001-09-04
Publication date: 2002-06-13
Also published as: US7039395B2; US20030224816A1

Abstract

A method of managing telephone calls to members of a user group. A call initiation request is received. The request is directed to a telephone number that is associated with a user group. The members of the user group are notified that a call initiation request has been directed to the user group. A signal is received from a first member of the user group indicating acceptance of the call initiation request, and a call is connected between the first initiating party and the member. The other members of the user group are notified that the first member has accepted the call initiation request.

Description

FIELD OF THE INVENTION

The present invention relates to the field of wireless telecommunications. In particular, the present invention relates to the field of managing calls in a wireless telephone network.[0001]

BACKGROUND

It is common for wireline telephone systems to support multiple telephone extensions that have a common access number. For example, a private residence may have telephone extensions in different rooms of the residence, and all of these extensions may have a common telephone number. When a call initiation signal is directed at that telephone number, each of the extensions may ring. Such a system has the ability to conference multiple extensions together by lifting the handsets of the extensions during a call. For example, if one of the extensions in a residence is involved in a telephone call with a party that has a second telephone number, then another extension in the residence may join the call by lifting the handset of that extension. In such a system, it is generally easy for someone in the residence to determine that a call has been directed at the residence's phone number because all of the extensions would ring. It is also easy for a person to determine that one of the extensions is in use because the person would be located in relatively close physical proximity to the extensions.[0002]

With the increasing popularity of wireless phones, many families and businesses have incorporated wireless communications into their daily activities. To satisfy consumer needs, a group of wireless phones can now be accessed via the same telephone number. In such systems, when a call initiation signal is directed to a telephone number that is associated with a group of wireless telephones, then each of the wireless phones in the group receives the call initiation signal (e.g., each phone “rings”). When one of the wireless phones accepts the call, however, the other wireless phones in the group become unusable. Similarly, if one of the wireless phones in the group initiates a call, the other phones become unusable.[0003]

While it is relatively simple to determine if someone in your household is using another extension, the situation becomes more complex when using a wireless phone. Members of a group of wireless phones are often at different locations, and it is not always possible to determine if someone is using the phone number. In addition, it may be difficult for members of a group in a wireless system to join a call that one person in the group is engaged in. While it is possible to coordinate such “conference calls” in a residence by verbally asking the other members of the household to pick up another extension, members of a wireless group may not be within verbal range.[0004]

SUMMARY OF THE INVENTION

Embodiments of the present invention provide methods and apparatus for managing telephone calls to members of a user group of wireless telephones. A request may be received to initiate a call. The request may be directed to a telephone number that is associated with a user group. The members of the user group may be signaled that the call initiation request has been received, and a first member of the user group may send a signal indicating a desire to accept the call initiation request. A call may then be connected between the first member of the user group and the party that sent the call initiation request. The other members of the user group may be signaled that the first party has accepted the call initiation request. In a further embodiment, a second member of the user group may send a request to join the call, and the second member may then be joined to the call.[0005]

In another embodiment, while the first call is still in progress, the second initiating party may direct a second call initiation request to a telephone number that is only associated with a second member of the user group, and a call may be connected between the second initiating party and the second member of the user group while the first call is still in progress. In still another embodiment, a second member of the user group may send a second call initiation request while the first call is in progress, and a call may then be connected between the second member and another party while the first call is in progress. In embodiments of the invention, signaling the members of the user group that a call initiation request has been directed to the user group includes sending the members information identifying the initiating party, and signaling the other members of the user group that the first party has accepted the first call initiation request includes sending the other members information identifying the first member.[0006]

In a further embodiment, a call management system may receive over a network a request to establish a new user group, and the call management system may update a user group database to add the new user group. In a still further embodiment, the call management system may receive over a network a request from a member of the user group to modify the attributes of the user group, and the call management system may update the user group database to modify the attributes of the user group.[0007]

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a block diagram of a telephone network in which calls to members of a user group may be managed according to an embodiment of the present invention.[0008]

FIG. 2 is a block diagram of a telephone network that shows signals sent to manage calls according to an embodiment of the present invention.[0009]

FIG. 3 is a block diagram of a telephone network that shows signals sent to manage calls according to a further embodiment of the present invention.[0010]

FIG. 4 is a flow diagram of a method for managing telephone calls to members of a user group according to an embodiment of the present invention.[0011]

DETAILED DESCRIPTION

In embodiments of the present invention, a group of wireless telephones are logically mapped together as a “user group.” Each of these wireless telephones may be said to be a member of the user group. For example, the members of a user group may be associated with one another in a telephone network administration database. In one embodiment, the user group has a separate telephone number, and when a call initiation signal is directed at that number, all of the members of the user group are notified. In this embodiment, each member of the user group may also have an individual telephone number. In another embodiment, the user group may be called by calling the telephone number of any of the members.[0012]

In embodiments of the invention, when a call initiation signal is directed at the user group, all of the members are notified. For example, the telephones of the members of the user group may prompt the user to indicate the call initiation signal with a light, a tone, or a message on a text display. If a member of the user group accepts the call initiation signal (e.g., by pressing a button on their phone), a call may be connected between that member and the initiating party. In a further embodiment, a second member of the user group may join the call (e.g., by pressing a button), and a conference call may be created between the first member, the second member, and the initiating party. In a further embodiment, the database that stores the user group attributes may be accessed by a member of the user group, for example over the Internet.[0013]

FIG. 1 is a block diagram of telephone network in which calls to members of a user group may be managed according to an embodiment of the present invention. FIG. 1 shows a[0014]

user group

20,communication devices30, and acall management system40, all of which are coupled to anetwork10. The term “coupled” is intended to encompass and be broader than the term “directly connected.” If A is directly connected to B, and B is directly connected to C, then A is said to be “coupled” to C. In other words, the term coupled includes the term “indirectly connected.” Thenetwork10 may be any information systems network across which the information can be sent. Examples of thenetwork10 include a wireline telephone network, a wireless telephone network, the Internet, an intranet, a virtual private network, or any combination of these devices.

[0015]

User group

20 contains two or more wireless telephones that are logically mapped together. For example, the wireless telephones who are members of the user group may be associated with one another in a database.User group20 is shown in FIG. 1 as including afirst member21, asecond member22, and athird member23. In other embodiments, the user group may contain two members or may contain more than three members.User group20 may be, for example, telephones used by a family or by a company (or a unit of the company). For example,first member21 may be the wireless telephone that is used by a father,second unit22 may be a wireless telephone that is used by a mother, andthird unit23 may be a wireless telephone that is used by a child.

The wireless telephones that are members of the user group ([0016]21,22, and23) may be, for example, a part of a cellular telephone system. The wireless telephones may be mobile units and may be located at any geographic location. That is, the members of the user group are not required to be in any geographic location relative to one another, and they would typically be located at different places.First member21 may include, for example, a processor and one or more memories. The processor may be an Application Specific Integrated Circuit (ASIC) which has been specifically designed to perform at least some of the steps of the method in accordance with an embodiment of the present invention. ASICs are well-known in the art for applications such as digital signal processing. In another embodiment, a memory in thefirst member21 contains instructions adapted to be executed by processor to perform embodiments of the present invention.

The[0017]

first member

21 may also include receiving and transmitting devices.First member21 may also include input/output devices such as a display panel, a keyboard, and a speaker. These input/output devices are capable of providing information to the user of the telephone and receiving information from the user. For example, these devices may be used to inform the user when another party is trying to initiate a call (e.g., the speaker may play a “ring”), and they may be used to indicate a desire to accept a call. These devices also may be used to display additional information, such as information about the party initiating a call.Second member22 andthird member23 may be the same type of telephone asfirst member21, or they may be different types of telephones thanfirst member21.

[0018]

First member

21,second member22, andthird member23 are capable of receiving and initiating calls overnetwork10. Such calls may be transmitted to a base station, for example, using radio frequency signals according to any known protocol (TDMA, CDMA, etc). In an embodiment,first member21,second member22, andthird member23 may be engaged in three separate telephone calls with other parties. Alternatively,first member21,second member22, andthird member23 may be engaged in the same call with another party (e.g., a conference call). In an embodiment, any subset of the members of the user group may be engaged in a conference call with a party that is not a member of the user group or with a party that is a member of the user group.

[0019]

Communications devices

30 may be one or more devices that are capable of receiving and transmitting signals that represent sounds, capable of reproducing sounds based on the received signal, and capable of converting sounds into such signals.Communications devices30 may include, for example, telephone sets that are capable of being used as an extension in a wireline telephone network.Communications devices30 may also include telephones that are capable of being used with a cellular telephone network, in which case they may be similar tofirst member21.Communications devices30 may also include a personal computer, portable computer, or personal digital assistant that is configured for use as a telephone. FIG. 1 showscommunications devices30 as including acommunication device31 and acommunication device32, either of which may be any of the types of communications devices discussed above.

[0020]

Call management system

40 may be, for example, a network server and associated peripherals that are capable of administering a telephone network. As shown in FIG. 1,Call management system40 includes aprocessor41, amemory42, and a database43. Theprocessor40 may be a general purpose microprocessor, such as one of the PENTIUM family of microprocessors manufactured by the Intel Corporation of Santa Clara, Calif., or may be an ASIC that has been specifically designed to perform at least some of the steps of the method in accordance with an embodiment of the present invention.Memory42 may be a Random Access Memory (RAM), a hard disk, a floppy disk, an optical digital storage medium, or any other type of storage medium.Memory42 may contain instructions that direct thecall management system40 to administer a telephone network, which may include processing requests to initiate a call to and from telephones in the network and connecting such a call.Call management system40 may provide services such as, for example, caller ID, billing for calls, routing of calls, etc. In an embodiment,call management system40 is used to manage a cellular telephone network.

Database[0021]43 may contain information about the telephones in the network, which may include information about user groups in the telephone network. This information may include, for example, which telephones are members of the user groups, and the attributes of each user group. Such attributes may include identification information (preferred name, telephone #, etc.); device type (e.g., make and model of phone); ring type (e.g., tone, visual, flash, text, vibrate, combination of these); subgroup within the user group; priority (e.g., whether user can override user-group status); time of day for features to work (e.g., hours of operation); group #; device #; which devices may be blocked by this device (i.e., prevented from joining calls with this device); and whether the device is a supervisor or administrator. In another embodiment, the database may be contained in aseparate memory device42.

In an embodiment,[0022]

call management system

40 is a computer network that contains multiple computers.Call management system40 may be coupled touser group20 andcommunications devices30 over one or more networks, such asnetwork10. Persons who are members of a user group may be able to access a call management system directly, for example, through the Internet.

FIG. 2 is a block diagram of a telephone network that shows signals sent to manage calls according to an embodiment of the present invention. FIG. 2 shows a telephone network that is similar to FIG. 1, including[0023]

user group

20,communication devices30,call management system40, andnetwork10. As shown in FIG. 2,user group20 includesfirst member21,second member22, andthird member23, andcommunication devices30 includecommunication device31. A method of managing calls touser group20 may operate as follows. The user ofcommunication device31 may wish to initiate a call to a user group of wireless telephones. For example,user group20 may be a family, and the user ofcommunication device31 may wish to call this family.Communication device31 sends acall initiation request101 that is directed to a telephone number which is associated with the user group. For example, a user ofcommunication device31 may dial this telephone number. This telephone number may be the telephone number of single telephone in user group20 (i.e., the number used when calling to or from that telephone). In another embodiment, the telephone number may be a user group telephone number (i.e., one that has been set up for the user group and that is used only to initiate a call directed at the entire user group). The numbers in parenthesis ( ) in FIG. 2 signify the order that the steps are performed in this embodiment, although in other embodiments, the steps may be performed in a different order. Thus, the number (1) next to callinitiation request101 signifies that it is the first step.

According to the embodiment shown in FIG. 2, the[0024]

call initiation request

101 is sent overnetwork10 to callmanagement system40. Whencall management system40 receivescall initiation request101, it determines that the request is directed touser group20 and identifies the members ofuser group20. This determination may be made by referencing the number called in a database.Call management system40 then sends acall initiation notification122 overnetwork10 to the members ofuser group20 to inform them that a call initiation request has been directed to the user group. When the wireless telephones inuser group20 receive this request, they may notify the user by, for example, “ringing” and/or displaying information on a screen. Callinitiation request101 and callinitiation notification122 may contain information identifying the initiating party (name and/or phone number), and the telephones inuser group20 may display this information after receiving the initiation request. The information displayed may include an indication that the initiation request was directed to the user group (as opposed to being directed only to that member).

[0025]

First member

21 may decide to accept the call initiation request and may send acceptance signal133 overnetwork10 to callmanagement system40. Upon receipt of this acceptance signal,call management system40 may connect afirst call144 overnetwork10 betweenfirst member21 andcommunication device31. First call144 may be, for example, a telephone call in which the users offirst member21 andcommunication device31 can talk to one another. Call management system may also sendacceptance notification155 overnetwork10 to the members, other thanfirst member21, ofuser group20. Theacceptance notification155 may include the identity of the member that accepted the call initiation request, and the wireless telephones that receive the acceptance notification may display the fact that the call has been accepted and the identify of the accepting member on a screen.

In another embodiment, instead of the[0026]

communication device

31 sending acall initiation request101, thefirst member21 may send a call initiation request that is directed atcommunication device31. In this embodiment,first call144 may be set up aftercommunication device31 accepts the request. In other embodiments, after the call initiation request is sent, or aftercall144 is set up, notification messages may be sent to the other members of the user group informing them that a call has been set up betweenfirst member21 andcommunication device31, and the other members may joinfirst call144.

FIG. 3 is a block diagram of a telephone network that shows signals sent to manage calls according to a further embodiment of the present invention. FIG. 3 shows a telephone network that is similar to FIGS. 1 and 2, including[0027]

user group

20,communication devices30,call management system40, andnetwork10. As shown in FIG. 3,user group20 includesfirst member21,second member22,third member23.Communication devices30 includescommunication device31 andcommunication device32. In the embodiment shown in FIG. 3, afirst call144 has been connected betweenfirst member21 andcommunication device32. Thefirst call144 may have been established, andsecond member22 may have receivedacceptance notification155, as discussed above.Second member22 wishes to joinfirst call144 and, as shown in FIG. 3, sends a request to join call322 throughnetwork10 to callmanagement system40.Call management system40 may then joinsecond member22 tofirst call144 as a conference call.

For example, if[0028]

first member

21 is “Tom,” anduser group20 is “the Smith Family,” after the first call is connected, the display ofsecond member22 may indicate that “Tom has accepted the call to the Smith Family, press * if you want to join this call?”Second member22 may press the * button to indicate an intention to join the call, andsecond member22's wireless telephone may send request to join first call322 signal.

According to a further embodiment shown in FIG. 3, during the course of[0029]

first call

144, a second communication device (communication device32) may wish to initiate a call with third member23 (as opposed to a call to any member of the user group20).Communication device32 sends a second call initiation request301 overnetwork10 to callmanagement system40.Call management system40 recognizes that the second call initiation request301 is directed only to third member23 (as opposed to being directed at the entire user group20) andcall management system40 sendscall initiation notification333 overnetwork10 tothird member23. Whenthird member23 receivescall initiation notification333, it notifies the user (e.g., displays the notification on a display screen). This notification may include the identity of the initiating party, as well as the fact that the call is only being directed to the second member. Thethird member23 may send acceptance signal334 overnetwork10 to callmanagement system40 to indicate a desire to accept the call initiation request, andcall management system40 may set up asecond call344 betweenthird member23 andcommunication device32. In this embodiment, the second call does not interfere with the first call.

FIG. 4 is a flow diagram of a method for managing telephone calls to members of a user group according to an embodiment of the present invention. A call management system, such as[0030]

call management system

In a further embodiment, the call management system may receive from the first member a request to block other members from joining the first call, and the call management system may block other members from joining the first call. In this embodiment, even if other members of the user group send a signal indicating that they wish to join the call, they will not be connected to the call. Thus, the first member may engage in a private conversation. In another embodiment, a user with supervisory privilege (who has been defined as a supervisor or administrator member of the user group) may join a call even if the call has been blocked, and the system may not send to the other members of the user group any indication that the user with supervisory privilege has joined. For example, the user with supervisory privilege may be a member of a law enforcement agency who has a warrant to tap the phones of one or more members of the user group, and this embodiment may be used to address government requirements that law enforcement be able to set up a wiretap.[0031]

In another embodiment, during the course of the call (i.e., the “first call”) that was connected in the discussion above ([0032]404), the call management system receives from a second initiating party a second call initiation request directed to a telephone number that is only associated with a second member of the user group. The call management system may alert the second member of the user group that a call initiation request has been directed at the second member. Because the telephone number is only associated with a second member of the user group, the other members of the user group are not alerted to this call initiation request. According to this embodiment, the call management system may receive an indication that the second member of the user group desires to accept the second call initiation request and may connect a second call between the second initiating party and the second member. This call may take place while the first call is still in progress. In a still further embodiment, while the first call is in progress, instead of receiving a request to initiate a second call, the second member may be the party that wishes to initiate a second call. In this case, the call management system receives a second call initiation request from a second member of the user group while the first call is in progress and connects a second call between the second member of the user group and another party while the first call is in progress.

In an embodiment, when the call management system receives a call initiation request directed to a telephone number that is associated with a user group, the call management system may determine the members of the user group using a user group database. In a further embodiment, the call management system may receive a request over a network to establish a new user group. For example, this request may be sent over the Internet by a member of the Smith Family. Such a request may include the names and telephone numbers of the members of the user group (e.g., the names and telephone numbers of the members of the Smith family). When such a request is received, the call management system may update the user group database to add the new user group. In a further embodiment, the call management system may receive a request over a network from a member of the user group to modify the attributes of the user group, and the call management system may update the user group database to modify the attributes of the user group.[0033]

In the embodiments described above, two or more wireless phones may be accessed via the same number. When one of the phones is in use, the other phone indicates that that first phone is in use. The second phone can then join the call, and a conference call may be created. Several embodiments of the present invention are specifically illustrated and/or described herein. However, it will be appreciated that modifications and variations of the present invention are covered by the above teachings and within the purview of the appended claims without departing from the spirit and intended scope of the invention. For example, while in the embodiments shown the party initiating the call with the user group is not a member of the user group, in other embodiments the initiating party may be a member of the user group.[0034]

Claims

What is claimed is:

1. A method of managing telephone calls to members of a user group, the method comprising:

receiving from a first initiating party a first call initiation request directed to a first telephone number that is associated with a user group, the user group having as members a plurality of wireless telephones;

signaling to the members of the user group that the first call initiation request has been directed to the first telephone number;

receiving a signal from a first member of the user group indicating acceptance of the first call initiation request;

connecting a first call between the first initiating party and the first member; and

signaling to the other members of the user group that the first member has accepted the first call initiation request.

2. The method ofclaim 1, wherein the method further comprises:

receiving a request from a second member of the user group to join the first call; and

joining the second member to the first call.

3. The method ofclaim 1, wherein the method further comprises:

receiving from the first member a request to block other member s from joining the first call; and

blocking other members from joining the first call.

4. The method ofclaim 1, wherein the method further comprises:

receiving from a second initiating party a second call initiation request directed to a second telephone number that is only associated with a second member of the user group;

alerting the second member of the user group that a call initiation request has been directed at the second member;

receiving an indication that the second member of the user group desires to accept the second call initiation request; and

connecting a second call between the second initiating party and the second member.

5. The method ofclaim 1, wherein the method further comprises:

receiving a second call initiation request from a second member of the user group while the first call is in progress; and

connecting a second call between the second member of the user group and another party while the first call is in progress.

6. The method ofclaim 1, wherein signaling the members of the user group that a call initiation request has been directed to the user group includes sending the members information identifying the initiating party, and wherein signaling the other members of the user group that the first party has accepted the first call initiation request includes sending the other members information identifying the first member.

7. The method ofclaim 1, wherein the first initiating party is not a member of the user group.

8. The method ofclaim 1, wherein the other members of the user group are not sent a signal indicating that the first member has accepted the first call initiation request if the first member has supervisory authority.

9. A system for managing telephone calls to members of a user group, the system comprising:

a processor;

a computer-readable medium having stored thereon instructions adapted to be executed by the processor, the instructions which, when executed, cause the processor to:

receive from a first initiating party a first call initiation request directed to a first telephone number that is associated with a user group, the user group having as members a plurality of wireless telephones;

determine the members of the user group using a user group database;

signal to the members of the user group that a call initiation request has been directed to the first telephone number;

receive a signal from a first member of the user group indicating a desire to accept the first call initiation request;

connect a first call between the first initiating party and the first member; and

signal the other members of the user group that the first member has accepted the first call initiation request.

10. The system ofclaim 9, wherein the instructions further include instructions to:

receive a request from a second member of the user group to join the first call; and

join the second member to the first call as a conference call.

11. The system ofclaim 9, wherein the instructions further include instructions to:

receive from the first member a request to block other members from joining the first call; and

block other members from joining the first call.

12. The system ofclaim 9, wherein the instructions further include instructions to:

receive from a second initiating party a second call initiation request directed to a second telephone number that is only associated with a second member of the user group;

alert the second member of the user group that a call initiation request has been directed at the second member;

receive an indication that the second member of the user group desires to accept the second call initiation request; and

connect a second call between the second initiating party and the second member.

13. The system ofclaim 9, wherein the instructions further include instructions to:

receive a second call initiation request from a second member of the user group while the first call is in progress; and

connect a second call between the second member of the user group and another party while the first call is in progress.

14. The system ofclaim 9, wherein the instructions to signal the members of the user group that a call initiation request has been directed to the user group includes instructions to send the members information identifying the initiating party, and wherein the instructions to signal the other members of the user group that the first party has accepted the first call initiation request includes instructions to send the other members information identifying the first member.

15. The system ofclaim 9, wherein the first initiating party is not a member of the user group.

16. The system ofclaim 9, wherein the instructions further include instructions to:

receive a request over a network to establish a new user group; and

update the user group database to add the new user group.

17. The system ofclaim 9, wherein the instructions further include instructions to:

receive a request over a network from a member of the user group to modify the attributes of the user group; and

update the user group database to modify the attributes of the user group.

18. A method of managing a telephone call directed to a user group, the method comprising:

receiving at a first wireless telephone a first signal indicating that a call initiation request has been directed by an initiating party to a first telephone number that is associated with a user group, the user group having as members a plurality of wireless telephones, the first wireless telephone being a member of the user group;

receiving a second signal at the first wireless telephone indicating that a second member of the user group has accepted the call initiation request;

receiving a third signal at the first wireless telephone indicating that a call has been connected between the initiating party and the second member, and

sending a signal from the first wireless telephone requesting to join the call.

19. The method ofclaim 18, wherein receiving the first signal, second signal, and third signal further include outputing an indication that the signal was received on an output device on the first wireless telephone.

20. The method ofclaim 18, wherein the method further comprises:

receiving a signal indicating that the first wireless telephone is to block other members from joining the call.

21. A wireless telephone, the wireless telephone comprising:

a processor; and

receive a first input indicating that a call initiation request has been directed by an initiating party to a first telephone number that is associated with a user group, the user group having as members a plurality of wireless telephones, the wireless telephone being a member of the user group;

receive a second input indicating that a second member of the user group has accepted the call initiation request;

receive a third input indicating that a call has been connected between the initiating party and the second member; and

send a signal from the wireless telephone requesting to join the call.

22. The wireless telephone ofclaim 21, wherein the instructions further include instructions to:

cause an output on an output device on the wireless telephone indicating that the first input, second input, and third input were received by the wireless telephone.

23. The wireless telephone ofclaim 21, wherein the instructions further include instructions to:

receive an input indicating that the wireless telephone is to block other members from joining the call.