【０００１】[0001]
【発明の属する技術分野】本発明は、ドアホン装置を委
託を受けた代理応答機関（セキュリティ会社）とインタ
ーネットを介して連係させることで、或いは更に携帯通
信端末（携帯ＴＶ電話）を連動させることによって、利
用者の利便性をはかるとともに訪問者に対する防犯性を
高めた、ドアホンによるセキュリティシステム及びセキ
ュリティシステム提供方法に関する。BACKGROUND OF THE INVENTION The present invention relates to an intercom system in which a doorphone device is linked to a commissioned proxy response organization (security company) via the Internet, or by interlocking a portable communication terminal (portable TV phone). The present invention relates to a security system using a door phone and a method for providing a security system, which improves user convenience and improves security against visitors.
【０００２】[0002]
【従来の技術】〔発明の背景〕従来の簡易なドアホン
（インターホン）は、留守宅に訪問者があっても家人は
対応することが出来なかった。このことは単に、利便性
が低下するに留まらず、防犯上の観点でも大いに好まし
く無い。2. Description of the Related Art With a conventional simple door phone (intercom), a family member could not respond even if a visitor was in an absence house. This is not only disadvantageous in terms of convenience, but is also highly undesirable from a security point of view.
【０００３】すなわち、来訪者は善意の者とは限らず悪
意あるものにとってはこのドアホンは、当該家庭が留守
か否かを知るために利用されてしまう慮がある。また、
応答者が子供で他の家人は居ない等も知り得るため、犯
意を誘う場合さえある。[0003] That is, the doorphone is not limited to the well-intentioned ones, but may be used by malicious persons to know whether or not the home is away. Also,
In some cases, respondents may be guilty because they can know that the respondent is a child and no other family member is present.
【０００４】上記難点に対処するために、不在時にも適
格者が遠隔場所にてもドアホンにて対応可能にすること
が考えられ、このような技術が確立されている。例え
ば、特開平９−１６３０００号公報（既提案１）には、
外出中の住人が携帯電話もしくは外出先の電話により外
部インタホンと直接に音声による通話ができるようにし
た「インターホン自動転送システム」が開示されてい
る。In order to address the above-mentioned difficulties, it has been conceived to make it possible for qualified persons to use an intercom even when they are absent even at a remote place, and such a technique has been established. For example, Japanese Unexamined Patent Publication No. 9-163000 (proposed already 1) states that
An "interphone automatic transfer system" has been disclosed in which a resident who is out of the office can make a voice call directly with an external interphone by using a mobile phone or a telephone at a destination.
【０００５】また、特開平１１−３１３１６６号公報
（既提案２）では、携帯形ＴＶ電話端末装置を利用する
ことで、インターホン親機の切替手段で転送モードを選
択した場合には、子機（ドアホン）から親機を経由して
ＰＨＳ回線通信網を利用して携帯形ＴＶ電話端末装置に
よりインターホン対応を可能とした携帯形ＴＶ電話端末
対応インターホン装置が開示されている。なお、同装置
はカメラからの映像の１コマを記録しＴＶ電話端末装置
側で再生でき、また端末側から通信網を介して親機の設
定変更等を行えるようにしている。In Japanese Patent Application Laid-Open No. 11-313166 (proposed 2), when the transfer mode is selected by the switching means of the intercom master unit by using the portable TV telephone terminal device, the slave unit ( 2. Description of the Related Art A portable TV telephone terminal-compatible intercom apparatus has been disclosed in which a portable TV telephone terminal apparatus can use a PHS line communication network from a door phone) via a parent device. This apparatus records one frame of video from a camera and can reproduce it on the TV telephone terminal side, and also allows the terminal side to change the setting of the master unit via a communication network.
【０００６】その他、特開平１１−７４９７７号公報
（以下、既提案３とも記す）にも、ＴＶカメラを備えた
ドアホンにより来客の映像を含めて必要情報を外出先の
携帯端末に通信回線を経由して送信し、携帯端末側では
応答通話が可能で、同端末をパーソナルコンピュータに
装着することで来客映像のモニタも可能なした「来客報
知システム」が提案されている。[0006] In addition, Japanese Patent Application Laid-Open No. H11-74977 (hereinafter also referred to as Proposal 3) also discloses that a door phone equipped with a TV camera transmits necessary information including an image of a visitor to a portable terminal on the go via a communication line. A "customer notification system" has been proposed in which a mobile terminal can respond to a call, and the terminal can be attached to a personal computer to monitor a visitor image.
【発明が解決しようとする課題】以上の提案を含めて、
従来のドアホンに係る装置には、更にセキュリティ性の
面で向上させ得る余地があると考えられる。本発明は、
上述したごとき現在のドアホンの利用形態とそのための
技術とを検討・考察してなされたものであり、その目的
は、ドアホンシステムに関連したより進んだ防犯上の対
応が可能なドアホンによるセキュリティシステム及びセ
キュリティ提供方法を提案することである。[Problems to be solved by the invention] Including the above proposals,
It is considered that the device related to the conventional door phone has room for further improvement in security. The present invention
The purpose of the present invention is to examine and consider the current use form of doorphones and the technology therefor as described above. The purpose is to provide a security system with doorphones capable of advanced security measures related to doorphone systems and It is to propose a security provision method.
【０００７】[0007]
【課題を解決するための手段】本発明では、ドアホンに
よるセキュリティシステムを、家庭に設置されて屋外の
来訪客と少なくとも会話応答可能であるとともに、会話
信号を外部通信回線を介して送受信可能に構成されたド
アホンと、前記ドアホンとインターネットを介して結ば
れており、事前委託を受けて前記ドアホンを介して来訪
客と会話応答する外部代理応答機関とで構成するように
する。According to the present invention, a security system using an intercom can be installed at home so that it can respond at least to a conversation with an outdoor visitor and can transmit and receive a conversation signal via an external communication line. And an external proxy responding organization that is connected to the doorphone via the Internet and responds to a visitor via the doorphone upon receiving a prior consignment.
【０００８】前記外部代理応答機関が、来訪客との会話
応答の結果に基づき委託者に直接取次ぐのが適当と判断
した場合に、ドアホン親機と前記ドアホンの会話を可能
に設定するようにしても良い。When the external proxy response agency determines that it is appropriate to directly transfer to the client based on the result of the conversation response with the visitor, the conversation between the intercom master unit and the intercom can be set to be possible. May be.
【０００９】前記ドアホンとインターネットを介して結
ばれており、事前委託を受けて外部代理応答機関は、住
人が留守の時に前記ドアホンを介して来訪客と会話応答
するようにすることができ、更には、来訪客と会話応答
の結果に基づき委託者に直接取次ぐのが適当と判断した
場合に、予め定めた委託者への通信先と前記ドアホンと
の相互会話を可能に設定するように構成する。[0009] The intercom is connected to the intercom via the Internet, and upon receipt of a prior consignment, the external proxy response organization can make a conversation with the visitor via the intercom when the resident is away. Is configured such that, when it is determined that it is appropriate to directly transfer to the client based on the result of the conversation response with the visitor, mutual conversation between the communication destination to the predetermined client and the intercom can be enabled. I do.
【００１０】上記各構成において、前記会話信号ととも
にドアホンが備えた撮像手段により得られる来訪者の画
像もしくは映像を送信、或いは送受信するように構成す
るようにしても良い。In each of the above arrangements, it may be so arranged that the image or video of the visitor obtained by the image pickup means provided in the door phone is transmitted or transmitted together with the conversation signal.
【００１１】そして、本発明のセキュリティサービス提
供方法では、外部代理応答機関と委託者の間で予め定め
た契約に従い、また委託者が行った設定に対応して、次
のようなステップで構成される。すなわち、委託者宅に
設置されたドアホンの来訪者による呼出操作に応じて当
該ドアホンの送受信する少なくとも音声信号を、インタ
ーネットを介して前記外部代理応答機関に接続するステ
ップと、前記外部代理応答機関の従業者による、インタ
ーネット及び前記ドアホンを介して前記来訪者と会話応
答するステップとを含むようにする。[0011] The security service providing method of the present invention comprises the following steps in accordance with a predetermined contract between the external proxy response organization and the entrustor, and corresponding to the settings made by the entrustor. You. That is, connecting at least a voice signal transmitted and received by the intercom in response to a call operation by a visitor of the intercom installed at the consignor's house to the external proxy response organization via the Internet; and Talking to the visitor via the Internet and the intercom by the employee.
【００１２】更に、前記外部代理応答機関が、来訪者と
の会話応答の結果に基づき在宅委託者に直接取次ぐのが
適当と判断した場合に、前記通信回線を通じて前記ドア
ホンとそのドアホン親機との会話を可能に設定するステ
ップを更に含むようにしても良い。[0012] Further, when the external proxy response organization determines that it is appropriate to directly transfer to the home consignor based on the result of the conversation response with the visitor, the intercom and the intercom master unit are connected to each other through the communication line. May be further set to enable the conversation of the user.
【００１３】各サービス提供方法において、前記ドアホ
ンが備えた撮像手段により得られる来訪者の画像もしく
は映像を得て前記会話信号とともに送信あるいは送受信
するステップを更に加えて画像情報を利用できるように
しても良い。In each service providing method, a step of obtaining an image or video of a visitor obtained by the image pickup means provided in the door phone and transmitting or transmitting the image or video together with the conversation signal may be added so that the image information can be used. good.
【００１４】[0014]
【発明の実施の形態】本発明は、携帯ＴＶ電話にて留守
宅 訪問者に対して対応が可能なドアホンシステムを、
またインターネットサービスプロバイダ（以下、単にＩ
ＳＰとも記す）提携している外部代理応答機関（典型的
にはセキュリティ会社）のサービスと連動させ、訪問者
に対してドアホンを介して応答する。必要に応じては代
理応答機関の判断により真の住人（代理委託者）に当該
訪問者を取り次ぎドアホンにて対話を可能に設定する。
これにより、留守宅（或いは在宅）の利用者の利便性が
増し防犯上のセキュリティ性が増す。外出先の委託者
は、適宜の固定通信端末或いは携帯用通信端末にてドア
ホンに応対でき、特に携帯ＴＶ電話端末装置を携行する
ことでドアホンの相手と画像情報を伴って対話すること
ができる。DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention provides a door phone system that can respond to an out-of-home visitor using a portable TV phone.
Internet service providers (hereinafter simply I
This is linked with the service of an external proxy responding organization (typically, a security company) that is affiliated with the service, and responds to visitors via a door phone. If necessary, the visitor may be transferred to a true resident (proxy consignor) at the discretion of the proxy responding organization, and a dialogue may be set up with a door phone.
As a result, the convenience of the user in the absence home (or at home) increases, and the security in crime prevention increases. The outsourcer can respond to the intercom with an appropriate fixed communication terminal or portable communication terminal. In particular, by carrying a portable TV phone terminal device, the consignor can interact with the intercom partner along with image information.
【００１５】例えば、後述する図１のブロック図に示す
ようなシステムにて、委託者留守時に（或いは、必要に
応じては設定により在宅時でも）ドアホン１０に訪問者
があった場合、ドアホン１０からの発呼起動要求により
ＣＰＥ（ＣＰＥ：Customer Premise Equipment）２０は
自動的にＩＳＰ７０経由でセキュリティ会社６０宛てに
発呼し、これと接続される。For example, in a system as shown in the block diagram of FIG. 1 described below, when a visitor is present in the intercom 10 when the entrustee is away (or at home if necessary, if set), the intercom 10 (CPE: Customer Premise Equipment) 20 automatically makes a call to the security company 60 via the ISP 70 in response to a call start request from the client, and is connected thereto.
【００１６】なお、この際同時にＣＰＥ２０は、ＡＴＭ
バックボーンネットワーク８０を介して外出先の家人の
携帯ＴＶ電話５０へ或いは予め設定しておいた他の通信
先にＡＴＭ（Ａsynchronous Ｔransfer Ｍode ）バック
ボーンネットワーク８０を介して自動的に接続するよう
にすることも考えられる。At this time, at the same time, the CPE 20
It is also possible to automatically connect to a portable TV phone 50 of a remote person via the backbone network 80 or to another preset communication destination via an ATM (Asynchronous Transfer Mode) backbone network 80. Conceivable.
【００１７】原則的には先ずセキュリティ会社が代理で
訪問客に応対する。これにより訪問者は、当該宅にセキ
ュリティ会社の従事者が在宅と思い、留守であることや
子供のみであること等を秘匿することができる。訪問の
目的が、真に必要な用件であり且つ家人でなければ判断
できないような内容であれば、セキュリティ会社がＡＴ
Ｍバックボーンネットワーク８０を介して外出先の委託
者の適宜の固定通信端末或いは携帯用通信端末を呼び出
して訪問を取次ぎ委託者がドアホンに応対する。In principle, first, a security company responds to a visitor on behalf of the security company. This allows the visitor to consider that the security company worker is at home and stay away from home or only a child. If the purpose of the visit is truly necessary and cannot be determined without a family member, the security company
The appropriate fixed communication terminal or portable communication terminal of the outsourcer is called out via the M backbone network 80, the visitor is visited, and the entrustor responds to the intercom.
【００１８】なお、セキュリティ会社と同時に外出先の
家人の携帯ＴＶ電話５０等へも自動的に接続するように
した場合には、外出先の委託者が経過を傍受して、必要
ならば自ら端末操作することで、ドアホンに応答するこ
とが可能なように運用しても良い。外出中の家人は携帯
ＴＶ電話にて訪問者の対応が可能であり、またセキュリ
ティ会社に代理で対応させることも可能である。When the security company is automatically connected to the mobile TV phone 50 or the like of an outgoing household at the same time, the outgoing entrustee intercepts the progress and, if necessary, operates the terminal itself. It may be operated so that it can respond to the intercom by operating it. A family member who is out can respond to a visitor using a mobile TV phone, and can also be handled by a security company as a proxy.
【００１９】上述のようなサービス運用は、委託者が携
帯電話契約、ＤＳＬサービス、ＩＳＰに加入していさえ
すれば、簡単に当該サービスを享受することが出来る。
なお、ＤＳＬ（：Digital Subscriber Line ）サービス
としては、ＡＤＳＬ、ＳＤＳＬ、ＨＤＳＬ、ＨＤＳＬな
どが知られている。In the service operation as described above, the service can be easily enjoyed as long as the contractor has subscribed to the mobile phone contract, the DSL service, and the ISP.
ADSL, SDSL, HDSL, HDSL, and the like are known as DSL (Digital Subscriber Line) services.
【００２０】〔実施例の構成〕以下、実施例を挙げ図面
を用いて本発明につき詳細に説明する。図１は本発明の
セキュリティシステムの一実施例の概略を示す構成ブロ
ック図である。DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will be described in detail below with reference to the drawings and embodiments. FIG. 1 is a configuration block diagram schematically showing an embodiment of the security system of the present invention.
【００２１】図示の実施例のシステムは、インターホン
装置の外部端末としてのドアホン１０と、このドアホン
と対となるドアホン主装置；ＣＰＥ２０と、ＤＳＬＡ
Ｍ；３０と、無線基地局４０と、携帯ＴＶ電話５０と、
セキュリティ会社６０と、ＩＳＰ７０と、これらを相互
に接続するＡＴＭバックボーンネットワーク８０とから
構成されている。なお、符号３０は、ＤＳＬ回線収容装
置（ＤＳＬＡＭ：Digital Subscriber Line Access Mul
tiplexer）、である。The system of the illustrated embodiment comprises a door phone 10 as an external terminal of an intercom apparatus, a door phone main unit to be paired with the door phone; a CPE 20, and a DSLA.
M; 30, a radio base station 40, a portable TV phone 50,
It comprises a security company 60, an ISP 70, and an ATM backbone network 80 interconnecting them. Reference numeral 30 denotes a DSL line accommodating device (DSLAM: Digital Subscriber Line Access Mul
tiplexer).
【００２２】ドアホン１０は、訪問者があったときにＣ
ＰＥ２０に対して発呼起動要求する機能と、家人の携帯
ＴＶ電話５０またはセキュリティ会社６０と接続された
場合にこれらと音声／データ／画像等の情報信号を送受
信する機能を備えている。When the door phone 10 has a visitor,
It has a function of making a call activation request to the PE 20 and a function of transmitting / receiving information signals such as voice / data / image to / from the portable TV telephone 50 or security company 60 of a family member when connected.
【００２３】ＣＰＥ２０は、ドアホン１０からの発呼起
動要求に対応してセキュリティ会社に接続要求する発呼
機能と、ＤＳＬモデム機能を備えている。The CPE 20 has a calling function for making a connection request to a security company in response to a calling start request from the door phone 10, and a DSL modem function.
【００２４】ＤＳＬＡＭ３０は、ＣＰＥ２０が接続され
ているＤＳＬを収容しており、ＡＴＭバックボーンネッ
トワークと接続する機能を備える。The DSLAM 30 accommodates a DSL to which the CPE 20 is connected, and has a function of connecting to an ATM backbone network.
【００２５】無線基地局４０は、携帯ＴＶ電話５０と接
続出来るＭＭＡＣ（ＭＭＡＣ：Ｍultimedia Ｍobile Ａ
ccess Ｃommunication systems）を収容しており、ＡＴ
Ｍバックボーンネットワークと接続する機能を備える。
また、携帯ＴＶ電話５０は、既知の音声／データ／画像
の送受信機能を備えている。The radio base station 40 is connected to a portable TV phone 50 by using an MMAC (MMAC: Multimedia Mobile A).
ccess Communication systems)
It has a function of connecting to the M backbone network.
In addition, the portable TV phone 50 has a known voice / data / image transmission / reception function.
【００２６】セキュリティ会社６０は、ＩＳＰ７０と提
携して留守宅訪問者代理対応などのサービスをＩＳＰに
加入済の委託者に対して提供する機能を備える。ドアホ
ン１０との接続を携帯ＴＶ電話５０へ転送する、或いは
切替える機能も備えている。The security company 60 has a function of providing services such as home answering visitor proxy service to consignors who have already joined the ISP in cooperation with the ISP 70. It also has a function of transferring the connection with the door phone 10 to the portable TV phone 50 or switching the connection.
【００２７】インターネットサービスプロバイダ（ＩＳ
Ｐ）７０は、ＡＴＭバックボーンネットワークを介して
加入者に対してセキュリティ会社が提供するサービスへ
の接続機能を備える。Internet Service Provider (IS
P) 70 has a connection function to a service provided by the security company to the subscriber via the ATM backbone network.
【００２８】既知のＡＴＭバックボーンネットワーク８
０は、上記各装置や機関を相互に接続するスイッチング
機能を備えている。Known ATM backbone network 8
No. 0 has a switching function for interconnecting the above devices and engines.
【００２９】なお、上述したドアホン、ドアホン主装置
や携帯ＴＶ電話については、類似装置の構成が先の既提
案３に開示され、詳細に説明されている。Regarding the above-mentioned door phone, door phone main unit, and portable TV phone, the configuration of a similar device is disclosed in the above-mentioned proposal 3 and described in detail.
【００３０】〔動作の説明〕図１に示したセキュリティ
システムにおける動作の詳細を、図２の各装置・機関に
おける関連処理の相互関係を表した説明図を参照して説
明する。[Explanation of Operation] The operation of the security system shown in FIG. 1 will be described in detail with reference to FIG.
【００３１】なお、セキュリティサービスを受けるサー
ビス委託者は、インターネットサービスプロバイダＩＳ
Ｐと契約済みとし、外部応答代理機関としてのセキュリ
ティ会社６０（前記ＩＳＰと契約済）に対してサービス
を委託しているものとする。図２を参照すると、留守宅
訪問者がドアホン１０を呼出操作した場合、ドアホン１
０はＣＰＥ２０に対して発呼起動を要求し、ＣＰＥ２０
はＩＳＰ７０へＬｏｇｉｎして第１第１経路１２０によ
り接続し、さらにＩＳＰ７０と提携しているセキュリテ
ィ会社６０に代理応答要求して、認証／許可されたらド
アホン１０とセキュリティ会社６０とをインターネット
９０中の第１経路１２０にて接続させる。The service contractor who receives the security service is an Internet service provider IS
It is assumed that a contract has been made with P and the service has been outsourced to a security company 60 (contracted with the ISP) as an external response agency. Referring to FIG. 2, when the out-of-home visitor performs a paging operation on the intercom 10, the intercom 1
0 requests the CPE 20 to start calling, and the CPE 20
Logs in to the ISP 70 and connects via the first first path 120, further requests a proxy response from the security company 60 affiliated with the ISP 70, and, if authenticated / authorized, connects the intercom 10 and the security company 60 on the Internet 90. The connection is made via the first path 120.
【００３２】セキュリティ会社では、訪問客に対して対
応する。なお、接続されてきた顧客（委託者）について
の概略データベースを参考にする等して家人或いは極近
しい人物であるような応対をすることが好ましい。そし
て、応対の過程で、訪問者が不審なものでなく、用件が
委託者に必要或いは有用なものではないと判断できた場
合には応対を打ち切る。この場合必要あれば委託者に対
して要点のみ事後報告する、あるいは音声および／また
は映像記録による経過記録を事後報告する。The security company responds to visitors. In addition, it is preferable to respond as if it is a family member or a close person by referring to an outline database of the connected customer (consignor). If the visitor is determined not to be suspicious and the business is not necessary or useful to the client in the course of the service, the service is terminated. In this case, if necessary, the ex-post report is sent to the client only on the essential points, or the progress record by audio and / or video recording is ex-post reported.
【００３３】一方、上記セキュリティ会社による応答過
程で、訪問目的が委託者に必要或いは有用と判断できた
場合や、重要な内容で真の委託者の判断が必要と考えら
れる場合には、セキュリティ会社はＩＳＰ７０経由でイ
ンターネット９０、無線基地局４０を介して携帯ＴＶ電
話５０を呼出す。委託者は携帯ＴＶ電話５０により第２
経路１１０によりＩＳＰ７０、セキュリティ会社６０を
順に経由して最終的にドアホン１０により訪問客と対話
ができる。映像信号も含めて両端末間を接続・送受信を
行うことで画像或いは映像を伴った対話ができる。な
お、音声信号のみの送受信としても目的は略達成でき、
この場合には委託者の携帯端末装置としては、音声のみ
送受信可能な、ＰＨＳやＤＰＳその他の携帯電話で足り
る。On the other hand, if it is determined in the response process by the security company that the purpose of the visit is necessary or useful to the client, or if it is deemed necessary to determine the authentic client with important contents, Calls the portable TV phone 50 via the Internet 90 and the wireless base station 40 via the ISP 70. Consignor is seconded by mobile TV phone 50
Finally, the door phone 10 allows the user to interact with the visitor via the ISP 70 and the security company 60 via the route 110. By connecting and transmitting and receiving between both terminals including a video signal, a dialogue with an image or a video can be performed. It should be noted that the purpose can be substantially achieved by transmitting and receiving only the audio signal,
In this case, a PHS, DPS, or other mobile phone that can transmit and receive only voice is sufficient as the mobile terminal device of the client.
【００３４】外出先・移動先が明瞭で一般公衆回線電話
が利用可能な場合には、セキュリティ会社は掌握してい
るこれらの転送先の電話と前述したドアホン１０とを接
続して相互対話可能に設定するようにしても良い。When the destination and destination are clear and a general public telephone line is available, the security company connects these intervening telephones and the above mentioned intercom 10 so that they can interact with each other. You may make it set.
【００３５】以上の説明では、委託者が家庭に不在の場
合を例にしているが、上記セキュリティシステムは実際
には委託者が家庭にいる場合でも有効に活用することが
できる。すなわち、子供だけで留守番しているような場
合や、高齢者の一人暮らし、或いは主婦が一人でいる昼
間等には、こうした実状を隠すために一旦、上述したよ
うな外部のセキュリティ会社等の応答代行機関にドアホ
ンの最初の応答を委ね、成人男子が在宅のように見せ掛
けたまま不要な訪問者には帰ってもらうようにして、真
に必要な用事の訪問客のみ取次ぎを受けてドアホンにて
応対する、更には入ってもらうといったセキュリティ性
の高い選択が可能になる。In the above description, the case where the entrustor is not at home is taken as an example. However, the security system can be effectively used even when the entrustor is actually at home. In other words, when the child is answering alone, or when the elderly are living alone, or during the daytime when the housewife is alone, etc., the external agency such as the above-mentioned external security company temporarily responds to conceal the actual situation. Delegate the first response of the doorphone to the agency, letting the adult male return to unnecessary visitors while pretending to be at home, accepting only those who really need business, and answering with the doorphone Or a highly secure choice of having the user enter.
【００３６】〔他の実施例〕上述したと略同様なシステ
ムを用いて異なる運用が可能である。すなわち、前例で
は、先ずセキュリティ会社等に接続し代理応答してもら
うようにしているが、最初に外出先の端末装置に接続し
てもらい、委託者が判定して必要に応じて代理応答機関
に応答してもらうようにすることもできる。以下、この
ような実施例について説明する。[Other Embodiments] Different operations can be performed using a system substantially similar to that described above. That is, in the previous example, first, the security company or the like is connected to make a proxy response. You can also get a response. Hereinafter, such an embodiment will be described.
【００３７】図３はこの実施例に対応した各装置・機関
における関連処理の相互関係を表した流れ図であり同図
を参照して説明する。なお、この実施例もシステム的に
は図１に示したセキュリティシステムと同様なシステム
に適用できる。FIG. 3 is a flow chart showing the interrelationship between related processes in each device / institution corresponding to this embodiment, which will be described with reference to FIG. This embodiment can also be applied to a system similar to the security system shown in FIG. 1 in terms of system.
【００３８】図３を参照すると、留守宅訪問者がドアホ
ン１０を呼出操作した場合、ドアホン１０はＣＰＥ２０
に対して発呼起動を要求し、ＣＰＥ２０はＩＳＰ７０へ
Ｌｏｇｉｎして第１経路１２０により接続し、さらにＩ
ＳＰ７０と提携しているセキュリティ会社６０にアクセ
スして、認証／許可されたらドアホン１０とセキュリテ
ィ会社６０とをインターネット９０中の第１経路１２０
にて接続させる。Referring to FIG. 3, when the out-of-home visitor performs a paging operation on the intercom 10, the intercom 10 becomes the CPE 20.
To the ISP 70, the CPE 20 logs in to the ISP 70, connects via the first path 120, and
When the security company 60 affiliated with the SP 70 is accessed and authenticated / authorized, the door phone 10 and the security company 60 are connected to the first route 120 in the Internet 90.
Connect with.
【００３９】セキュリティ会社ではＩＳＰ７０経由でイ
ンターネット（第２経路１１０を介して接続）、無線基
地局４０を介して携帯ＴＶ電話５０を呼出す。すなわ
ち、セキュリティ会社６０は、先ず携帯ＴＶ電話５０に
対して発呼して、ドアホン１０との接続を携帯ＴＶ電話
５０へ転送する。The security company calls the portable TV telephone 50 via the Internet (connected via the second route 110) via the ISP 70 and the wireless base station 40. That is, the security company 60 first calls the mobile TV phone 50 and transfers the connection with the door phone 10 to the mobile TV phone 50.
【００４０】委託者は携帯ＴＶ電話５０により第２経路
１１０によりＩＳＰ７０、セキュリティ会社６０、更に
ＩＳＰ７０と第１経路１２０を順に経由して最終的にド
アホン１０により訪問客と対話ができるようになる。The client can use the portable TV telephone 50 to interact with the visitor via the ISP 70 and the security company 60 via the second route 110 and finally the intercom 10 via the ISP 70 and the first route 120 in order.
【００４１】ＣＰＥ２０は携帯ＴＶ電話５０に発呼す
る。携帯ＴＶ電話５０が着信したらドアホン１０と携帯
ＴＶ電話５０が第３経路１００を介して接続される。The CPE 20 calls the portable TV phone 50. When the portable TV phone 50 receives a call, the door phone 10 and the portable TV phone 50 are connected via the third route 100.
【００４２】委託者は携帯ＴＶ電話５０により第２経路
１１０によりＩＳＰ７０、セキュリティ会社６０、更に
ＩＳＰ７０と第１経路１２０を順に経由して最終的にド
アホン１０により訪問客と対話ができるようになる。携
帯ＴＶ電話５０により音声および画像を送受信しながら
訪問者への対応を行う。セキュリティ会社での対応が必
要と判断される場合には、携帯ＴＶ電話５０からセキュ
リティ会社６０に代理対応要求し、セキュリティ会社６
０はドアホン１０と第１経路１２０で接続して必要な対
応をとることが出来る。The client can use the portable TV phone 50 to interact with the visitor via the ISP 70 and the security company 60 via the second route 110 and finally the intercom 10 via the ISP 70 and the first route 120 in order. The mobile TV phone 50 responds to visitors while transmitting and receiving voice and images. If it is determined that the security company needs to respond, the mobile TV phone 50 requests the security company 60 to perform a proxy response, and the security company 6
0 can be connected to the door phone 10 via the first path 120 to take necessary measures.
【００４３】この他、留守宅訪問者がドアホン１０を呼
出操作した場合に、ドアホン１０はＣＰＥ２０に対して
発呼起動を要求して、直接に携帯ＴＶ電話を呼出すよう
にして、携帯ＴＶ電話操作者（委託者）が直接ドアホン
に対応するようにし、必要に応じて代理応答機関に代理
対応要求するようにしても良い。この場合、接続当初
は、ドアホンからの送信情報を携帯ＴＶ電話側に送信す
るのみとして、これにより得られた情報によって携帯Ｔ
Ｖ電話操作者が、対話をするか代理対応要求をするかを
決定するようにしても良い。なお、携帯ＴＶ電話操作者
の対応中でも所定操作により随時代理対応に移行できる
ようにする運用も考えられる。In addition, when the absence message visitor operates the intercom 10, the intercom 10 requests the CPE 20 to activate the call and directly calls the mobile TV phone, thereby operating the mobile TV phone. The caller (consignor) may directly respond to the intercom, and may request a proxy response organization for a proxy response as needed. In this case, at the beginning of the connection, only the transmission information from the intercom is transmitted to the portable TV phone,
The V-phone operator may determine whether to have a dialogue or to make a proxy response request. It is also conceivable to operate the mobile TV phone operator so that it can be switched to the proxy support at any time by a predetermined operation even during the response.
【００４４】また、セキュリティ会社６０による代理対
応を前提に、同時に携帯ＴＶ電話にてその様子をモニタ
できるような構成・運用も考えられる。Further, on the premise that the security company 60 can handle the proxy, a configuration and operation that can simultaneously monitor the situation with a portable TV phone can be considered.
【００４５】以上説明したように、本発明においては、
ＩＳＰと提携するセキュリティ会社の代理応答サービス
と連動させることで、利用者の利便性をはかり防犯上の
セキュリティ性が増す。携帯ＴＶ電話にて留守宅訪問者
に対するドアホンでの対応を可能とすれば、一層利便性
が増す。As described above, in the present invention,
By linking with a proxy response service of a security company affiliated with the ISP, user convenience is improved and security in crime prevention is increased. If it is possible to respond to an out-of-home visitor with a door phone using a mobile TV phone, the convenience will be further increased.
【００４６】その他にも、前述したドアホンのボタンに
連動したセキュリティ会社への接続だけではなく、自宅
のドアノブの異常な動きや、屋外自動車のドアの異常検
出などと連動してセキュリティ会社へ接続・通報するよ
うな機能を併設することも考えられ、このようにすれば
本発明システムは空き巣や自動車盗難を防止するセキュ
リティシステムとなり得る。In addition to the connection to the security company linked to the doorphone button described above, the connection to the security company is linked to abnormal movement of the door knob at home or abnormal detection of the door of the outdoor car. It is also conceivable to provide a function for notifying, and in this case, the system of the present invention can be a security system for preventing burglars and car theft.
【００４７】本発明のセキュリティサービス提供方法
は、上述した如きセキュリティシステムを前提としてお
り、セキュリティ会社その他の外部代理応答機関と委託
者の間で予め契約を定めておきこの契約に基づき、委託
者が状況に応じて行った設定に対応して、委託者宅に設
置されたドアホンの来訪者による呼出操作に応じて当該
ドアホンの送受信する少なくとも音声信号を、インター
ネットを介して前記外部代理応答機関に接続するステッ
プと、前記外部代理応答機関の従業者による、インター
ネット及び前記ドアホンを介して前記来訪者と会話応答
するステップとを含み構成される。The security service providing method of the present invention is based on the security system as described above, and a contract is previously defined between a security company or other external proxy responding agency and the consignor, and based on this contract, the consignor determines According to the setting made according to the situation, at least a voice signal transmitted / received by the intercom in response to a call operation by a visitor of the intercom installed at the consignor's house is connected to the external proxy response organization via the Internet. And communicating with the visitor via the Internet and the intercom by the employee of the external proxy response organization.
【００４８】得られる効果は、システムの説明において
既述したと同様で、ＩＳＰと提携するセキュリティ会社
の代理応答サービスと連動させることで、利用者の利便
性をはかり防犯上のセキュリティ性が増す。The effect obtained is the same as described above in the description of the system. By linking with the proxy response service of the security company affiliated with the ISP, the convenience of the user is increased and the security in crime prevention is increased.
【００４９】更には、前記外部代理応答機関が、来訪者
との会話応答の結果に基づき在宅委託者に直接取次ぐの
が適当と判断した場合に、前記通信回線を通じて前記ド
アホンとそのドアホン親機との会話を可能に設定するス
テップを更に含むようにすることで一層利便性が増す。Further, when the external proxy responding agency determines that it is appropriate to directly transfer to the home consignee based on the result of the conversation response with the visitor, the intercom and the intercom master unit are communicated through the communication line. Convenience is further increased by further including a step of setting a conversation with the user.
【００５０】或いは、委託者不在時に対応して、前記外
部代理応答機関が、来訪者との会話応答の結果に基づき
外出中の委託者に直接取次ぐのが適当と判断した場合
に、予め定めた委託者への通信先と前記ドアホンの会話
を可能に設定するステップを更に含むことでやはり利便
性向上が達成できる。Alternatively, in response to the absence of the client, if the external proxy response organization determines that it is appropriate to directly transfer to the client who is out of the office based on the result of the conversation response with the visitor, it is determined in advance. Convenience improvement can also be achieved by further including the step of setting a conversation destination between the communication destination and the intercom to the intercom.
【００５１】ドアホンに撮像可能なものを用いて、得ら
れる来訪者の画像もしくは映像を得て会話信号とともに
送信あるいは送受信するステップを更に含むようにして
も良く、視覚情報が増えてセキュリティ上の判断に一段
と役立つ。The method may further include a step of obtaining an image or video of the obtained visitor and transmitting or transmitting the image together with a conversation signal by using an image that can be imaged on the door phone. Useful.
【００５２】[0052]
【発明の効果】以上説明したように、本発明によれば、
携帯ＴＶ電話にて留守宅訪問者に対するドアホンでの対
応が可能で、ドアホンシステムをインターネットサービ
スプロバイダ（ＩＳＰ）と提携したセキュリティ会社の
サービスと連動させることで、防犯上のセキュリティ性
が向上したシステムが得られる。携帯通信端末をも連動
させることで、留守宅訪問者に対するドアホンでの対応
が可能になり一層利便性が増す。携帯通信端末に携帯Ｔ
Ｖ電話を用いればより高い利便性が得られる。As described above, according to the present invention,
It is possible to use a portable TV phone to respond to homebound visitors with a door phone. By linking the door phone system with the service of a security company affiliated with an Internet Service Provider (ISP), a system with improved security in crime prevention has been developed. can get. By interlocking the mobile communication terminal, it is possible to respond to a home away visitor using a door phone, thereby further increasing convenience. Mobile T for mobile communication terminal
Use of a V-phone provides higher convenience.
【図１】セキュリティシステムの一実施例を示す概略構
成ブロック図である。FIG. 1 is a schematic block diagram showing an embodiment of a security system.
【図２】本発明に係るセキュリティシステムにおける各
装置・機関での関連処理の相互関係（シーケンス）の一
例を表した説明図である。FIG. 2 is an explanatory diagram showing an example of a mutual relationship (sequence) of related processing in each device / institution in the security system according to the present invention.
【図３】本発明に係るセキュリティシステムにおける各
装置・機関での関連処理の相互関係（シーケンス）の他
の一例を表した説明図である。FIG. 3 is an explanatory diagram showing another example of the interrelation (sequence) of the related processing in each device / institution in the security system according to the present invention.
１０…ドアホン ２０…ＣＰＥ（ドアホン主装置） ３０…ＤＳＬＡＭ ４０…無線基地局 ５０…携帯ＴＶ電話 ６０…外部応答機関（セキュリティ会社） ７０…ＩＳＰ（） ８０…ＡＴＭバックボーンネットワーク ９０…インターネット １００…第３経路 １１０…第２経路 １２０…第１経路 DESCRIPTION OF SYMBOLS 10 ... Door phone 20 ... CPE (door phone main unit) 30 ... DSLAM 40 ... Wireless base station 50 ... Portable TV telephone 60 ... External response agency (security company) 70 ... ISP () 80 ... ATM backbone network 90 ... Internet 100 ... Third Route 110: Second route 120: First route
フロントページの続き Ｆターム(参考） 5C054 AA02 AA05 CA04 CC03 CE15 EA01 EA03 EA05 FA00 HA18 HA22 5C087 AA02 AA03 AA08 AA19 AA37 AA44 BB12 BB46 BB64 BB65 BB74 DD05 DD06 DD24 EE05 EE08 EE18 FF01 FF02 FF24 GG12 GG19 GG32 GG67 5K038 AA05 DD15 DD22 FF04 FF11 FF12Continued on the front page F-term (reference) 5C054 AA02 AA05 CA04 CC03 CE15 EA01 EA03 EA05 FA00 HA18 HA22 5C087 AA02 AA03 AA08 AA19 AA37 AA44 BB12 BB46 BB64 BB65 BB74 DD05 DD06 DD24 EE05 EE08 FF18 GG12 GG18 GG18 GG18 GG19 FF04 FF11 FF12
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2000217733AJP2002033839A (en) | 2000-07-18 | 2000-07-18 | Security system using intercom, and service providing method |
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2000217733AJP2002033839A (en) | 2000-07-18 | 2000-07-18 | Security system using intercom, and service providing method |
| Publication Number | Publication Date |
|---|---|
| JP2002033839Atrue JP2002033839A (en) | 2002-01-31 |
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2000217733APendingJP2002033839A (en) | 2000-07-18 | 2000-07-18 | Security system using intercom, and service providing method |
| Country | Link |
|---|---|
| JP (1) | JP2002033839A (en) |
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| Date | Code | Title | Description |
|---|---|---|---|
| A02 | Decision of refusal | Free format text:JAPANESE INTERMEDIATE CODE: A02 Effective date:20031021 |