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EP2912567A4 - System and methods for virtual agent recommendation for multiple persons - Google Patents

System and methods for virtual agent recommendation for multiple persons

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Publication number
EP2912567A4
EP2912567A4EP13861604.0AEP13861604AEP2912567A4EP 2912567 A4EP2912567 A4EP 2912567A4EP 13861604 AEP13861604 AEP 13861604AEP 2912567 A4EP2912567 A4EP 2912567A4
Authority
EP
European Patent Office
Prior art keywords
methods
virtual agent
multiple persons
agent recommendation
recommendation
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
EP13861604.0A
Other languages
German (de)
French (fr)
Other versions
EP2912567A1 (en
Inventor
Timothy Lynch
Kenneth S Harper
Carey Radebaugh
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nuance Communications Inc
Original Assignee
Nuance Communications Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US13/710,701external-prioritypatent/US9262175B2/en
Priority claimed from US13/710,678external-prioritypatent/US9659298B2/en
Priority claimed from US13/710,721external-prioritypatent/US9560089B2/en
Priority claimed from US13/710,897external-prioritypatent/US20140164532A1/en
Priority claimed from US13/711,036external-prioritypatent/US9679300B2/en
Priority claimed from US13/710,649external-prioritypatent/US9276802B2/en
Priority claimed from US13/710,971external-prioritypatent/US20140164953A1/en
Priority claimed from US13/711,069external-prioritypatent/US9148394B2/en
Application filed by Nuance Communications IncfiledCriticalNuance Communications Inc
Publication of EP2912567A1publicationCriticalpatent/EP2912567A1/en
Publication of EP2912567A4publicationCriticalpatent/EP2912567A4/en
Ceasedlegal-statusCriticalCurrent

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EP13861604.0A2012-12-112013-12-10System and methods for virtual agent recommendation for multiple personsCeasedEP2912567A4 (en)

Applications Claiming Priority (9)

Application NumberPriority DateFiling DateTitle
US13/710,701US9262175B2 (en)2012-12-112012-12-11Systems and methods for storing record of virtual agent interaction
US13/710,678US9659298B2 (en)2012-12-112012-12-11Systems and methods for informing virtual agent recommendation
US13/710,721US9560089B2 (en)2012-12-112012-12-11Systems and methods for providing input to virtual agent
US13/710,897US20140164532A1 (en)2012-12-112012-12-11Systems and methods for virtual agent participation in multiparty conversation
US13/711,036US9679300B2 (en)2012-12-112012-12-11Systems and methods for virtual agent recommendation for multiple persons
US13/710,649US9276802B2 (en)2012-12-112012-12-11Systems and methods for sharing information between virtual agents
US13/710,971US20140164953A1 (en)2012-12-112012-12-11Systems and methods for invoking virtual agent
US13/711,069US9148394B2 (en)2012-12-112012-12-11Systems and methods for user interface presentation of virtual agent
PCT/US2013/074121WO2014093339A1 (en)2012-12-112013-12-10System and methods for virtual agent recommendation for multiple persons

Publications (2)

Publication NumberPublication Date
EP2912567A1 EP2912567A1 (en)2015-09-02
EP2912567A4true EP2912567A4 (en)2016-05-18

Family

ID=50934891

Family Applications (1)

Application NumberTitlePriority DateFiling Date
EP13861604.0ACeasedEP2912567A4 (en)2012-12-112013-12-10System and methods for virtual agent recommendation for multiple persons

Country Status (4)

CountryLink
EP (1)EP2912567A4 (en)
KR (1)KR20150095624A (en)
CN (1)CN104813311B (en)
WO (1)WO2014093339A1 (en)

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Also Published As

Publication numberPublication date
EP2912567A1 (en)2015-09-02
WO2014093339A1 (en)2014-06-19
CN104813311B (en)2018-06-05
CN104813311A (en)2015-07-29
KR20150095624A (en)2015-08-21

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