CN1937662B - A method for unified authentication of users in telecommunication voice value-added services - Google Patents

Abstract

The invention discloses a method for user uniform authentication in telecommunication voice value-added service, which comprises a user registration flow, a user login flow and a uniform authentication service flow; the unified authentication service flow comprises the following steps: the registered user selects a certain value added service in the voice flow of the portal service, and the portal service system calls out the service according to the access code of the service and transfers the service to the value added service system; when the value-added service system needs to authenticate the user, the authentication service of the unified authentication platform is called; the unified authentication platform inquires the current active session by the user calling number sent by the value added service system, and inquires whether the user registers the value added service and the associated service account number according to the unified authentication user number stored in the session. The method of the invention adopts a uniform authentication mode, and the user only needs to remember a uniform user name and password, thereby providing convenience for the user to use the service function and forming uniform user experience.

Description

The method of user's unified certification in a kind of telecommunication voice value-added business

Technical field

The present invention relates to the method for authentification of user in a kind of communication technical field, specifically, relate to the method for user's unified certification in a kind of telecommunication voice value-added business.

Background technology

Progressively perfect along with system hardware equipment, the telecommunications industry development is just being driven to business-driven by technology and is changing, the telecom operation market competition just by the past " network competition " to " service competition ", " service competition " transformation.Therefore, each big telecom operators very payes attention to value-added telecom services, and value-added service has also obtained fast development, and kind also becomes increasingly abundant, and the operation system of some operator is above 100.

But present various increment service systems often establish one's own system, and select platform voluntarily, and the development and implementation system lacks contact each other voluntarily.Particularly difference is bigger between the increment service system of different manufacturers, can't provide unified user experience to the user, has caused obstacle for virtually user's use, is unfavorable for professional development.

Value-added telecom services are of a great variety, because the equipment advantage of telecom operators and user's use habit, many all relating to and the user's voice interaction flow, for example telephone expenses inquiry, service handling, number inquiry, voice mail, trading processing business as various telephone bankings, Stock Trading, ticketing service dealing, auction goods dealing, reimbursement of expense etc., fax messaging service or the like.These speech businesses often each have the access code of oneself, are not easy to user's memory and use.Will carry out integratedly to these speech businesses, at first just need set up a voice portal business, the user dials the access code of this Portal Service, and button is selected to enter different operation systems under voice suggestion.For example, China Telecom has a plurality of service hotlines such as 1 12 fault Shens announcement, the inquiry of 170 telephone expenses, 180 business, 189 service handlings in the past respectively, now all unify to adopt 10000 customer service hotlines, the user dial 10000 enter voice flow after, can select to use different business by button.

The subservice of Portal Service can be the operation system with Portal Service system different manufacturers, Portal Service is when switching, directly initiating an Internal call gets final product, change 112 as 10000, called number of customer service system indication switch initiation is 112 calling, calling subscriber's speech channel can be transferred to 112 systems.But because the call voice network is the network of a relative closure, its signaling format is more fixing, and when a plurality of operation systems were particularly transferred between the system of different manufacturers, user, professional information transfer means were very limited.

As Fig. 1 is system's connected mode schematic diagram that existing business is integrated, telecommunication voice value-added business is when integrating at present, connect by the PSTN/PLMN telephone-switching network with digital trunk (E1) between the switch of each system, control by the signaling network of switching system each other.

Be the handling process schematic diagram that existing business is integrated as shown in Figure 3, it comprises step:

1, the user uses making call Portal Service access code, inserts telephone-switching network;

2, switching network carries out route analysis according to the called number that the user dials, and is routed to Portal Service system switch G, Portal Service system plays voice and user interactions, and the guiding user key-press need to select the subservice of use;

3, the Portal Service system transfers according to the access code of user-selected service call increment service system A;

4, switching system carries out route analysis according to the called number of Portal Service system switching, speech channel is routed to the switch A of increment service system A.Increment service system A plays voice and the user carries out alternately, if this moment, some action need carried out authentication to the user, increment service system A prompting user inputs user number, password carries out authentication, just allows the user to use corresponding function after authentication is passed through;

5, after the user uses subservice, continue to use other business functions if desired, increment service system A on-hook discharges speech channel;

6, the Portal Service system detects the on-hook message of increment service system A, proceeds Business Processing, plays voice and user and carries out alternately;

7, select another subservice as user key-press, then the access code of Portal Service system exhalation increment service system B is transferred;

8, switching system carries out route analysis according to the called number of Portal Service system switching, speech channel is routed to the switch b of increment service system B.Increment service system B plays voice and the user carries out alternately.Similar with the 4th step, if this moment, some action need carried out authentication to the user, user number, password that increment service system B still needs to point out the user to input native system carry out authentication, just allow the user to use corresponding function after authentication is passed through.

Can see from above-mentioned processing procedure, owing to have only loose contact between each increment service system and the Portal Service system, user's authentication of having to carry out repeatedly when using different business, and remember different user names, password, use very inconveniently, also can not get unified user experience.

Therefore, there is following weak point in present user authen method:

1, the user of each increment service system data of opening an account is often separate, and the user has to remember different user names, password, and will revise respectively in each system when needs are revised password;

2, the authentication mode of each increment service system and verification process are separate, and the user must login when switching between different value-added services continually, can not realize the single login of interdepartmental system.

Therefore, there is defective in prior art, and awaits improving and development.

Summary of the invention

Purpose of the present invention is exactly in order to overcome the above-mentioned defective of prior art, to propose a kind of method that can realize user's unified certification in the telecommunication voice value-added business, the authenticating user identification problem when having solved switching in the telecommunication voice value-added business preferably.

Technical scheme of the present invention comprises:

The method of user's unified certification in a kind of telecommunication voice value-added business, it comprises user's register flow path, user's login process and unified certification service procedure;

Described unified certification service procedure comprises:

C1, registered user select a certain value-added service in the Portal Service voice flow, the Portal Service system breathes out by this professional access code, is transferred to increment service system;

C2, when described increment service system need carry out subscription authentication, call the authentication service of unified certification platform;

User's calling number inquiry current active session that C3, described unified certification platform are sent with increment service system, and according to the unified certification user number of preserving in the session, inquire about this user and whether registered this value-added service and related professional number of the account;

C4, described unified certification platform are to increment service system return authentication result;

C5, described increment service system receive the authentication result message that the unified certification platform returns, and as authentification failure, carry out miscue; As authentication success, the professional number of the account of returning according to the unified certification platform then is for the user authorizes.

Described method, wherein, described user's login process comprises:

User after B1, the registration dials the Portal Service access code, user number, the password of input unified certification platform;

The login service of B2, described Portal Service system call unified certification platform is carried out user log-in authentication;

B3, described unified certification platform be according to user number, the cipher inquiry user data of user's input, as user number exist and user cipher correct, then return success message, otherwise return error message and error reason is described to described Portal Service system;

B4, correct as the password of user input, described unified certification platform is created a session according to user's calling number, is used to preserve the log-on message during this conversation of this user;

When B5, this user's on-hook, described Portal Service system sends conversation end message to the unified certification platform, and described unified certification platform finishes its session according to user's calling number.

Described method, wherein, described user's register flow path comprises:

A1, unified certification platform are that new user opens an account, and the unique user number of each user is set, and password is set;

A2, increment service system are opened an account for this new user, and user's professional number of the account is set;

A3, described unified certification platform are registered the value-added service account number for the user, soon set up corresponding relation between the user number of professional number of the account of user's increment service system and described unified certification platform.

Described method, wherein, described unified certification platform is monitored session, as monitors certain session timeout, and described unified certification platform initiatively finishes this session.

The method of user's unified certification in a kind of telecommunication voice value-added business provided by the present invention, adopt the mode of unified certification, the user only need remember that unified user name, a password get final product, needn't remember user name, the password of each system respectively, and when between different business systems, transferring, do not need to input user name repeatedly, password is verified, thereby provide convenience for the user uses business function, and formed the impression of unified user experience.

Description of drawings

Fig. 1 is system's connected mode schematic diagram that existing business is integrated;

Fig. 2 is system's connected mode schematic diagram of implementing method of the present invention;

Fig. 3 is the handling process schematic diagram that existing business is integrated;

Fig. 4 is user's register flow path schematic diagram of the inventive method;

Fig. 5 is the schematic flow sheet of user's login of the inventive method;

Fig. 6 is the schematic flow sheet of the increment service system unified certification service of the inventive method.

Embodiment

Below in conjunction with drawings and Examples, will be described in further detail the inventive method.

The method of user's unified certification in the telecommunication voice value-added business of the present invention, it comprises user's register flow path, user's login process and unified certification service procedure.Described user's register flow path comprises:

Open an account 1.1 the unified certification platform is new user, the unique user number of each user is set, and password is set;

1.2 increment service system is opened an account for the user, and user's professional number of the account is set;

1.3 the unified certification platform is registered the value-added service account number for the user, soon sets up a corresponding relation between the user number of professional number of the account of user's increment service system and unified certification platform.

Described user's login process comprises:

2.1 the user dials the Portal Service access code, user number, the password of input unified certification platform;

2.2 the login service of Portal Service system call unified certification platform is carried out user log-in authentication;

2.3 the unified certification platform is correct as user number existence and user cipher according to user number, the cipher inquiry user data of user's input, then returns success message to the Portal Service system, otherwise returns error message and error reason description;

2.4 the password as user input is correct, the unified certification platform is created a session according to user's calling number, is used to preserve the log-on message during this conversation of this user;

2.5 during user's on-hook, the Portal Service system sends conversation end message to the unified certification platform, the unified certification platform finishes its session according to user's calling number;

Described unified certification service procedure comprises:

3.1 the user selects a certain value-added service in the Portal Service voice flow, the Portal Service system breathes out by this professional access code, is transferred to increment service system;

3.2 when increment service system need carry out subscription authentication, call the authentication service of unified certification platform;

3.3 user's calling number inquiry current active session that the unified certification platform is sent with increment service system, and, inquire about this user and whether registered this value-added service and related professional number of the account according to the unified certification user number of preserving in the session;

3.4 the unified certification platform is to increment service system return authentication result;

3.5 increment service system receives the authentication result message that the unified certification platform returns, and as authentification failure, carries out miscue.As authentication success, the professional number of the account of returning according to the unified certification platform then is for the user authorizes.

Be system's connected mode schematic diagram of the inventive method as shown in Figure 2, on the basis of each operation system, set up a unified certification platform, be connected with ICP/IP protocol by the computer Ethernet between this unified certification platform and Portal Service system and each increment service system, therefore, need interface message processor (IMP) be set respectively in each operation system is connected with the unified certification platform.In each operation system inside, the unified certification interface message processor (IMP) is connected and can be stipulated voluntarily by each operation system with its professional controller, switch etc.Like this, the Ethernet Data transmission can be outside signaling, passed through between each system,, the information of various needs can be transmitted between system owing to the flexibility and the opening of computer network communication agreement.

As Fig. 4 is the schematic flow sheet of user's registration of the present invention, and the concrete steps of this user's registration comprise:

A1, new user open an account at the unified certification platform, and the unique user number of each user is set, and other user properties such as password and name, address are set.For the old user, can skip this step of opening an account;

A2, user open one new when professional, carry out account-opening at this increment service system earlier;

A3, carry out activity account registration, be about to set up a corresponding relation between the user number of user's service account and unified certification platform at the unified certification platform.

Be user's login process schematic diagram of the present invention as shown in Figure 5, it comprises concrete steps:

B1, user use making call Portal Service access code, insert telephone-switching network;

B2, switching network carry out route analysis according to the called number that the user dials, and are routed to Portal Service system switch G, Portal Service system plays voice and user interactions, prompting user key-press input user number, password;

User number, the password that B3, Portal Service system import the user by internal agreement is dealt into the interface message processor (IMP) G with the unified certification system interface;

B4, Portal Service systematic unity authentication interface machine G carry out authentification of user by TCP/IP access to netwoks unified certification platform;

B5, unified certification platform are verified user number, the password of user's input, as correctly, then for this user creates a login sessions, preserve user's log-on message.The unified certification platform is to Portal Service systematic unity authentication interface machine G return authentication result;

B6, Portal Service systematic unity authentication platform interface message processor (IMP) G be to its professional controller return authentication result, and feed back to the user.

Be the schematic flow sheet of the increment service system unified certification service of the inventive method as shown in Figure 6, it specifically comprises step:

C1, after user's login process shown in Figure 5, as authentication success, Portal Service system plays voice and user interactions, the guiding user key-press is selected increment service system.After the user selected, the breathe out access code of this value-added service correspondence of Portal Service system was transferred;

C2, switching system carry out route analysis according to the called number of Portal Service system switching, speech channel are routed to the switch A of increment service system A;

C3, as the needs authentification of user, increment service system A is dealt into unified certification interface message processor (IMP) A by internal agreement with user's calling number;

C4, unified certification interface message processor (IMP) A carry out authentification of user by TCP/IP access to netwoks unified certification platform;

C5, unified certification platform are inquired about the subscriber sign-in conversation of current active according to user's calling number that increment service system A sends, exist as this user's login sessions, the unified certification platform according to user's professional number of the account log-on message judge this user whether related increment service system A.After inquiry finished, the unified certification platform comprised whether passing through authentication and the user name of this user in this increment service system to unified certification interface message processor (IMP) A return authentication result;

C6, unified certification interface message processor (IMP) A if this user has logined and had the authority of increment service system A, then can begin the business function that normally uses increment service system A to provide to the professional controller return authentication result of increment service system A;

After C7, user use subservice, continue to use other business functions if desired, increment service system A on-hook discharges speech channel;

C8, Portal Service system detect the on-hook message of increment service system A, proceed Business Processing, play voice and user and carry out alternately;

C9, select another subservice as user key-press, then the access code of Portal Service system exhalation increment service system B is transferred;

C10, switching system carry out route analysis according to the called number of Portal Service system switching, speech channel are routed to the switch b of increment service system B.Equally, increment service system B also can with the communication of unified certification platform, the authentication information of inquiring user, authentication just allows the user to use corresponding function after passing through.

With a Portal Service and telephone expenses inquiry, voice mail, CRBT three value-added services being set is example, if the access code of Portal Service system is 20000, the access code of telephone expenses inquiry business is 20170, and the access code of Voice Mail Service is 20166, and it is 2118100 that CRBT is provided with access code.

The specific embodiment step of the inventive method can comprise:

1, open an account for new user in the unified certification platform, establishing its user number is 123456, and password is 888888.For the old user, can skip this step;

2, in telephone expenses inquiries, two increment service systems of voice mail for the user opens an account, establishing the user number of this user in telephone expenses inquiry business system is 170123, the user number in Voice Mail Service is 166456;

3, registered user's telephone expenses inquiry in the Portal Service system, Voice Mail Service information are promptly registered the corresponding relation between Portal Service system user numbers 123456 and telephone expenses inquiry business system user numbers 170123, the Voice Mail Service user number 166456;

4, the user uses phone 87654321 to dial Portal Service system access code 20000, and by being linked into the Portal Service system, the Portal Service system is to user's playback: " you are good through exchanging network! Welcome to use ..., please import Subscriber Number "; Behind the user key-press input user number 123456, gate system playback: " please input password "; Behind the user key-press input password 888888, gate system is issued the unified certification platform by interface message processor (IMP) with user number, password and is authenticated;

5, the unified certification platform is checked user number and password, as coupling, then creates subscriber sign-in conversation, and log-on messages such as the calling number 87654321 of recording user, user number 123456, login time return to authentication result the Portal Service system simultaneously;

6, pass through gate system play menu sound as authentication: " telephone expenses are inquired about please by 1, and voice mail is please by 2, and the CRBT setting is please by 3...... ", user key-press 1 is selected the telephone expenses inquiry business.The access code 20170 of gate system exhalation telephone expenses inquiry business system is transferred to the telephone expenses inquiry system with speech channel;

7, the telephone expenses inquiry system authenticates user's calling number 87654321 by interface message processor (IMP) visit unified certification platform.In the unified certification platform inquiry active session whether calling number 87654321 is arranged, if any, then inquire about the telephone expenses inquiry business user number of user number 123456 correspondences of this session, obtain 170123;

8, the unified certification platform is to telephone expenses inquiry system return authentication success message, and returns the user number 170123 of this user in the telephone expenses inquiry business.The authentication of telephone expenses inquiry system is passed through, and authorizes with 170123 couples of users of user number, and the user can use the telephone expenses inquiry business with 170123 identity;

9, after the user used the telephone expenses inquiry business, as selecting to continue service, the on-hook of telephone expenses inquiry business discharged speech channel, returns the Portal Service system, and gate system is play voice: " telephone expenses are inquired about please by 1, and voice mail is please by 2, and the CRBT setting is please by 3...... ";

10, the user selects Voice Mail Service by 2, gate system breathes out 20166, be transferred to the Voice Mail Service system, system is the same with the telephone expenses inquiry business, and the Voice Mail Service system also can obtain user's authentication information and the user number 166456 of this user native system from the unified certification platform.The user can use Voice Mail Service by authentication and with 166456 identity;

If 11 users select CRBT that business is set by 3 in the Portal Service system, gate system breathes out 2118100, is transferred to CRBT operation system is set.Multimedia ring service system inquiry unified certification platform, though this moment, the user logined, professional account information, unified certification platform return authentication failed message and failure cause are not set because this user registers CRBT, the user can not have no right to use this business by authentication;

12, as user's all business of finishing using, The Calling Party Hooks On discharges speech channel fully, and the Portal Service systems inspection sends user log off message to this incident to the unified certification platform, deletion user's login sessions.

Owing to reasons such as the Portal Service system failure or communication failure may cause the conversation end information drop-out, thereby cause some sessions out of date to be retained in the system.Therefore the unified certification platform need be monitored active session, as monitors certain session timeout, and described time-out time is configurable, for example is configured to 2 hours, and the unified certification platform can initiatively finish this session.

Can see that from above-mentioned processing procedure adopt the method for the invention, the user only need carry out single-sign-on in the Portal Service system, can use easily and have the right to make the land used different business in person.Do not need to carry out repeatedly authentication, and only need remember a user name, password, easy to use, simultaneously because each system forms an integral body, therefore can obtain preferably, unified user experience.

Should be understood that above-mentioned description at specific embodiment is comparatively concrete, can not therefore think the restriction to scope of patent protection of the present invention, scope of patent protection of the present invention should be as the criterion with claims.

Claims (4)

1. the method for user's unified certification in the telecommunication voice value-added business, it comprises user's register flow path, user's login process and unified certification service procedure;

Described unified certification service procedure comprises:

C1, registered user select a certain value-added service in the Portal Service voice flow, the Portal Service system breathes out by this professional access code, is transferred to increment service system;

C2, when described increment service system need carry out subscription authentication, call the authentication service of unified certification platform;

User's calling number inquiry current active session that C3, described unified certification platform are sent with increment service system, and according to the unified certification user number of preserving in the session, inquire about this user and whether registered this value-added service and related professional number of the account;

C4, described unified certification platform are to increment service system return authentication result;

C5, described increment service system receive the authentication result message that the unified certification platform returns, and as authentification failure, carry out miscue; As authentication success, the professional number of the account of returning according to the unified certification platform then is for the user authorizes.

2. method according to claim 1 is characterized in that, described user's login process comprises:

User after B1, the registration dials the Portal Service access code, user number, the password of input unified certification platform;

The login service of B2, described Portal Service system call unified certification platform is carried out user log-in authentication;

B3, described unified certification platform be according to user number, the cipher inquiry user data of user's input, as user number exist and user cipher correct, then return success message, otherwise return error message and error reason is described to described Portal Service system;

B4, correct as the password of user input, described unified certification platform is created a session according to user's calling number, is used to preserve the log-on message during this conversation of this user;

When B5, this user's on-hook, described Portal Service system sends conversation end message to the unified certification platform, and described unified certification platform finishes its session according to user's calling number.

3. method according to claim 1 is characterized in that, described user's register flow path comprises:

A1, unified certification platform are that new user opens an account, and the unique user number of each user is set, and password is set;

A2, increment service system are opened an account for this new user, and user's professional number of the account is set;

A3, described unified certification platform are registered the value-added service account number for the user, soon set up corresponding relation between the user number of professional number of the account of user's increment service system and described unified certification platform.

4. according to the described method of the arbitrary claim of claim 1 to 3, it is characterized in that described unified certification platform is monitored session, as monitor certain session timeout, described unified certification platform initiatively finishes this session.

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