CN115835275A - Method and device for diagnosing faults of 5G CPE (customer premises equipment) - Google Patents

Abstract

Translated fromChinese

本发明公开一种5GCPE故障诊断的方法及装置，方法包括：多协议适配，协议适配支持主动上报和被动采集两种方式；CPE信息采集，包括主动上报方式与被动采集方式；核心网侧信息采集，从CPE侧、核心网、无线接入进行判断并通过核心网侧查询接口实现，查询终端卡的签约信息；异常指标设置，设置指标包括：终端状态、模组状态、链路状态、无线和基站状态、核心网状态。CPE异常判断，根据采集的指标判断，指标不在阈值之内则认为是异常，或者状态不对也认为是异常；诊断结论及发送，通过异常判断，给出CPE异常判断结论，及时将异常发送给企业运维监控人员，并告知异常原因。本发明可以实时的监控CPE的运行状态，便于企业用于及时排障减少企业损失。

The invention discloses a method and device for 5GCPE fault diagnosis. The method includes: multi-protocol adaptation, protocol adaptation supports two modes of active reporting and passive acquisition; CPE information acquisition, including active reporting and passive acquisition; core network side Information collection, judging from the CPE side, core network, and wireless access, and realizing through the query interface on the core network side, querying the contract information of the terminal card; setting abnormal indicators, setting indicators include: terminal status, module status, link status, Wireless and base station status, core network status. CPE abnormal judgment, judged according to the collected indicators, if the indicators are not within the threshold, it is considered abnormal, or if the status is wrong, it is also considered abnormal; diagnosis conclusion and transmission, through abnormal judgment, CPE abnormal judgment conclusion is given, and the abnormality is sent to the enterprise in time O&M monitors and informs the cause of the exception. The present invention can monitor the operation state of the CPE in real time, which is convenient for enterprises to remove troubles in time and reduce enterprise losses.

Description

Translated fromChinese

一种5G CPE故障诊断的方法及装置A method and device for 5G CPE fault diagnosis

技术领域technical field

本发明涉及网络故障诊断领域，尤其是一种5G CPE故障诊断的方法及装置。The invention relates to the field of network fault diagnosis, in particular to a method and device for 5G CPE fault diagnosis.

背景技术Background technique

随着5G通信技术的成熟和发展，5G技术已大规模部署到企业，推进各行各业的数字化改造进程。当前在智能交通、物流、安防、医疗、电力、建筑、智能家居、农业、智能制造、矿业等领域5G已深入到各生产环节，通过5G的关键技术低时延、高带宽、大容量的特性，支撑了企业客户的对于移动通信的苛刻要求。With the maturity and development of 5G communication technology, 5G technology has been deployed to enterprises on a large scale to promote the digital transformation process of all walks of life. At present, 5G has penetrated into various production links in the fields of intelligent transportation, logistics, security, medical care, electric power, construction, smart home, agriculture, intelligent manufacturing, and mining. Through the characteristics of low latency, high bandwidth, and large capacity of key technologies of 5G , supporting the demanding requirements of enterprise customers for mobile communications.

当前5G技术在行业中还是属于大规模部署阶段，企业通过UPF下沉构建自己的5G网络达到低时延的目的，将之前的4G、有线等通信技术变更为5G通信支撑企业生产。目前一般使用5G CPE接入，CPE下端连接生产设备，生产设备发送数据到5G CPE，上行到基站再通过企业内UPF或区域共享UPF流转到企业内测，实现企业对生产数据的实时感知和控制。At present, 5G technology is still in the stage of large-scale deployment in the industry. Enterprises use UPF to build their own 5G networks to achieve low latency, and change the previous 4G, cable and other communication technologies to 5G communication to support enterprise production. At present, 5G CPE is generally used for access. The lower end of the CPE is connected to the production equipment. The production equipment sends data to the 5G CPE, uplinks to the base station, and then transfers it to the enterprise internal test through the UPF within the enterprise or the UPF shared by the region, so as to realize the real-time perception and control of the production data by the enterprise. .

UPF：是3GPP 5G核心网系统架构的重要组成部分，主要负责5G核心网中用户平面数据包的路由和转发相关功能。UPF: It is an important part of the 3GPP 5G core network system architecture. It is mainly responsible for the routing and forwarding of user plane data packets in the 5G core network.

由于5G推广主要时替换之前的通信方案，为了更快、更方便的使用5G，企业侧一般是通过内置5G CPE对之前线路进行改造，当前5G CPE的生产企业较多，各生产线、区域对CPE要求不一样在采购时可能时同时使用多家厂商的CPE。但是多种CPE又没有统一的平台进行纳管，一旦出现问题CPE就很可能脱网，远程无法进行操作，企业客户、运营商要处理问题的时候就无法下手。Since 5G promotion mainly replaces the previous communication solution, in order to use 5G faster and more conveniently, the enterprise side generally transforms the previous line through the built-in 5G CPE. If the requirements are different, CPE from multiple vendors may be used at the same time when purchasing. However, there is no unified platform for managing various CPEs. Once a problem occurs, the CPE is likely to be disconnected from the network, and remote operations cannot be performed. Enterprise customers and operators cannot handle problems when they need to deal with them.

发明内容Contents of the invention

为解决现有技术存在的问题，本发明提供一种5GCPE故障诊断的方法及装置，可以实时的监控CPE的运行状态，便于企业用于及时排障减少企业损失。In order to solve the problems existing in the prior art, the present invention provides a method and device for 5GCPE fault diagnosis, which can monitor the operation status of CPE in real time, which is convenient for enterprises to troubleshoot in time and reduce enterprise losses.

为实现上述目的，本发明采用下述技术方案：To achieve the above object, the present invention adopts the following technical solutions:

在本发明一实施例中，提出了一种5GCPE故障诊断的方法，该方法包括：In an embodiment of the present invention, a kind of method of 5GCPE fault diagnosis is proposed, and the method comprises:

S100、多协议适配，协议适配支持多种方式，包括tr069、mqtt、rest、ssh、telnet、snmp、syslog。协议适配支持主动上报和被动采集两种方式，由于CPE的种类很多，各厂商支持的协议各不相同，所以平台侧无法通过一种协议适配所有CPE。S100, multi-protocol adaptation, protocol adaptation supports multiple methods, including tr069, mqtt, rest, ssh, telnet, snmp, syslog. Protocol adaptation supports active reporting and passive collection. Since there are many types of CPEs and the protocols supported by each manufacturer are different, the platform side cannot adapt to all CPEs through one protocol.

S101、CPE信息采集。CPE信息包含配置信息、性能信息、模组信息，其中配置信息是CPE型号、CPU、内存、磁盘、系统版本信息，性能信息包含CPU利用率、内存利用率、上下行速率、磁盘利用率、IO使用情况、网络时延、丢包、抖动，模组信息包含在线状态、在线时长、RSRP、RSRQ、SINR、小区信息等。S101. CPE information collection. CPE information includes configuration information, performance information, and module information, where configuration information includes CPE model, CPU, memory, disk, and system version information, and performance information includes CPU utilization, memory utilization, uplink and downlink rates, disk utilization, and IO Usage, network delay, packet loss, jitter, module information includes online status, online time, RSRP, RSRQ, SINR, cell information, etc.

主动上报方式，此方式主要支持的协议是tr069、mqtt、syslog方式，可以支持终端动态IP，其中tr069方式在CPE上报数据后需要根据数据节点判断是否存在有效数据，通过数据节点主动获取关键属性，主要包含5G模组运行指标、配置指标、终端信息、告警信息等。Active reporting method. This method mainly supports tr069, mqtt, and syslog protocols, and can support terminal dynamic IP. Among them, tr069 method needs to judge whether there is valid data according to the data node after the CPE reports the data, and actively obtain key attributes through the data node. It mainly includes 5G module operation indicators, configuration indicators, terminal information, alarm information, etc.

有效数据的判断方式：包含CPE的配置、性能和模组信息的一项或者多项则认为是有效数据。Judgment method of valid data: One or more items including CPE configuration, performance and module information are considered as valid data.

数据节点例如：Data nodes such as:

InternetGatewayDevice.DeviceInfo.SoftwareVersionInternetGatewayDevice.DeviceInfo.SoftwareVersion

被动采集方式，此方式主要支持rest、ssh、telnet、snmp协议，可以主动和终端CPE建立连接发起采集。被动采集方式可以灵活定义采集周期和采集指标，同时被动方式可以通过ping测到不同位置，不同位置表示为不同的设备或者服务器平台的IP地址信息，获取时延信息。被动采集方式除了以上指标外，还可以支持rtp视频流的推送、建立TCP连接进行速率测试等，对于测试CPE探针可以通过内置程序采集高通5G模组信令信息，高通5G模组信令采集程序，通过串口与模组进行通信采集信令数据。Passive collection method, this method mainly supports rest, ssh, telnet, snmp protocols, and can actively establish a connection with the terminal CPE to initiate collection. The passive collection method can flexibly define the collection period and collection indicators. At the same time, the passive method can detect different locations through ping, and different locations are represented as IP address information of different devices or server platforms to obtain delay information. In addition to the above indicators, the passive collection method can also support the push of rtp video streams, the establishment of TCP connections for rate testing, etc. For testing CPE probes, the built-in program can collect Qualcomm 5G module signaling information, Qualcomm 5G module signaling collection The program communicates with the module through the serial port to collect signaling data.

S102、核心网侧信息采集，核心网侧信息主要是终端的开户信息、机卡绑定信息、区域限制信息。S102. Collect information on the core network side. The information on the core network side mainly includes terminal account opening information, machine-card binding information, and area restriction information.

CPE发生问题时需要从CPE侧、核心网、无线接入进行判断，如果核心网侧存在停机欠费、区域限制、机卡绑定问题，可以通过核心网侧查询接口实现，查询终端卡的签约信息。When a CPE has a problem, it needs to be judged from the CPE side, the core network, and the wireless access. If there are downtime arrears, area restrictions, and machine-card binding problems on the core network side, it can be realized through the query interface on the core network side to query the contract of the terminal card. information.

核心网侧信息主要是判断用户是否停机、机卡绑定，如果停机、机卡绑定异常，则核心网侧存在问题。The information on the core network side is mainly to determine whether the user is down and the machine card is bound. If the machine is down and the machine card binding is abnormal, there is a problem on the core network side.

S103、异常指标设置。S103, abnormal index setting.

设置指标分类主要包括：终端状态、模组状态、链路状态、无线和基站状态、核心网状态。The classification of setting indicators mainly includes: terminal status, module status, link status, wireless and base station status, and core network status.

终端状态包含CPE的CPU、内存、磁盘、网络状态和基础的硬件、软件版本、运行时间、是否重启等指标。The terminal status includes indicators such as the CPU, memory, disk, and network status of the CPE, as well as basic hardware, software version, running time, and whether to restart.

模组状态包含卡的MSISDN、IMSI、ICCID、是否重启、发送AT指令、RSRP、RSSI等指标。The module status includes the card's MSISDN, IMSI, ICCID, whether to restart, send AT commands, RSRP, RSSI and other indicators.

链路状态包含ping时延、丢包、抖动，RTP乱序、RTP抖动等。Link status includes ping delay, packet loss, jitter, RTP disorder, RTP jitter, etc.

无线和基站状态通过高通5G模组信令信息采集获取，可以获取基站的无线信号指标、小区ID等。The wireless and base station status is obtained through the collection of signaling information of Qualcomm 5G modules, and the wireless signal indicators and cell IDs of the base station can be obtained.

核心网状态包含签约DNN、状态、机卡绑定、区域限制、套餐信息等。The core network status includes contracted DNN, status, machine card binding, regional restrictions, package information, etc.

本发明支持根据指标类别设置异常指标的状态或阈值，根据正则配置异常匹配可以命中syslog告警、异常AT指令和操作。正则匹配是内置异常指标信息，如果包含特定的重启指令、失败或者错误描述，则表示异常。The present invention supports setting the state or threshold of abnormal indicators according to the indicator category, and can hit syslog alarms, abnormal AT commands and operations according to regular configuration abnormal matching. Regular matching is the built-in exception indicator information. If it contains a specific restart instruction, failure or error description, it indicates an exception.

S104、CPE异常判断，根据采集的指标判断，指标不在阈值之内则认为是异常，或者状态不对也认为是异常；S104, CPE abnormal judgment, judged according to the collected indicators, if the indicators are not within the threshold, it is considered abnormal, or if the state is wrong, it is also considered abnormal;

本发明在企业侧，支持多指标和多流程的异常判断，可以灵活修改判断条件。流程判断支持终端、模组、无线、核心网多种范围，支持流程配置，支持分支流程。On the enterprise side, the present invention supports multi-indicator and multi-process abnormal judgment, and can flexibly modify judgment conditions. Process judgment supports multiple scopes of terminals, modules, wireless, and core networks, supports process configuration, and supports branch processes.

多流程是指CPE采集的性能指标判断，拨测程序测试的指标判断，信令采集程序采集的指标判断。Multi-process refers to the judgment of performance indicators collected by CPE, the judgment of indicators of dial test program test, and the judgment of indicators collected by signaling collection program.

判断条件是指可以修改增加指标阈值、正则，也可以判断信令流程是否存在判断。Judgment conditions mean that you can modify and increase the threshold and regularity of indicators, and you can also judge whether there is a judgment in the signaling process.

主要异常包含：终端异常掉线、终端异常重启、终端时延过大、终端视频卡顿。The main exceptions include: abnormal terminal disconnection, abnormal terminal restart, excessive terminal delay, and terminal video freeze.

以终端异常掉线为例分析：Take the abnormal disconnection of the terminal as an example:

触发条件为ping丢包100％，主流程判断核心网状态是否欠费，分支流程判断无线信号状态，基站侧有无告警，若都无故障则判断终端是否掉电，导致终端不在线，ping丢包为100％：The trigger condition is 100% ping packet loss, the main process judges whether the core network status is in arrears, the branch process judges the wireless signal status, and whether there is an alarm on the base station side. Package is 100%:

其他例如：终端视频卡顿通过流速测试上下行是否稳定，判断接入基站是否结果过多设备和流量，判断RTP是否乱序等。通过此方法可以根据实际情况修改流程判断、修改阈值，通过可以通过接口重启5G模组，查看是否恢复。Other examples: the terminal video is stuck, and whether the uplink and downlink are stable through the flow rate test, whether the access to the base station results in too many devices and traffic, and whether the RTP is out of order, etc. Through this method, the process judgment and threshold can be modified according to the actual situation, and the 5G module can be restarted through the interface to check whether it is restored.

根据定位的故障原因判断同企业下、同基站下、同区域内是否存在群障现象，辅助判断故障原因。According to the location of the fault cause, it can be judged whether there are group faults under the same enterprise, under the same base station, or in the same area, so as to assist in judging the cause of the fault.

S105、诊断结论及发送，异常判断会关联除设置的结论信息，类似于一个树状结构的诊断规则。S105. Diagnosis conclusion and sending, the abnormality judgment will be associated with the set conclusion information, which is similar to a tree-structured diagnosis rule.

通过异常判断，给出CPE异常判断结论，及时将异常发送给企业运维监控人员，并告知异常原因。Through the abnormal judgment, the CPE abnormal judgment conclusion is given, and the abnormality is sent to the enterprise operation and maintenance monitoring personnel in time, and the reason for the abnormality is informed.

在本发明一实施例中，还提出了一种5GCPE故障诊断的装置，该装置包括：In an embodiment of the present invention, also propose a kind of device of 5GCPE fault diagnosis, this device comprises:

多协议适配模块，协议适配支持主动上报和被动采集两种方式；Multi-protocol adaptation module, protocol adaptation supports active reporting and passive acquisition;

CPE信息采集模块，包括主动上报方式与被动采集方式；CPE information collection module, including active reporting and passive collection;

核心网侧信息采集模块，从CPE侧、核心网、无线接入进行判断并通过核心网侧查询接口实现，查询终端卡的签约信息；The information collection module on the core network side judges from the CPE side, core network, and wireless access and realizes it through the query interface on the core network side to query the contract information of the terminal card;

异常指标设置模块，设置指标包括：终端状态、模组状态、链路状态、无线和基站状态、核心网状态。Abnormal indicator setting module, setting indicators include: terminal status, module status, link status, wireless and base station status, core network status.

CPE异常判断模块，根据采集的指标判断，指标不在阈值之内则认为是异常，或者状态不对也认为是异常；The CPE abnormal judgment module judges according to the collected indicators, if the indicators are not within the threshold, it is considered abnormal, or if the status is wrong, it is also considered abnormal;

诊断结论及发送模块，通过异常判断，给出CPE异常判断结论，及时将异常发送给企业运维监控人员，并告知异常原因。The diagnostic conclusion and sending module, through the abnormal judgment, gives the CPE abnormal judgment conclusion, sends the abnormality to the enterprise operation and maintenance monitoring personnel in time, and informs the reason of the abnormality.

在本发明一实施例中，还提出了一种计算机设备，包括存储器、处理器及存储在存储器上并可在处理器上运行的计算机程序，处理器执行计算机程序时实现前述5GCPE故障诊断的方法。In one embodiment of the present invention, also propose a kind of computer equipment, comprise memory, processor and be stored on memory and the computer program that can run on processor, realize the method for aforementioned 5GCPE fault diagnosis when processor executes computer program .

在本发明一实施例中，还提出了一种计算机可读存储介质，计算机可读存储介质存储有执行5GCPE故障诊断的方法的计算机程序。In an embodiment of the present invention, a computer-readable storage medium is also provided, and the computer-readable storage medium stores a computer program for executing a method for 5GCPE fault diagnosis.

有益效果：Beneficial effect:

本发明通过5GCPE相关的指标信息，可以实时的监控CPE的运行状态，支持多协议的接口对接，且支持信令的采集对接，对于发生的故障可以快速感知快速定位，便于企业用于及时排障减少企业损失。The present invention can monitor the running status of CPE in real time through 5GCPE-related index information, supports multi-protocol interface docking, and supports signaling collection and docking, and can quickly perceive and quickly locate faults that occur, which is convenient for enterprises to use for timely troubleshooting Reduce business losses.

附图说明Description of drawings

图1是本发明5GCPE故障诊断的方法流程示意图；Fig. 1 is the method flow diagram of 5GCPE fault diagnosis of the present invention;

图2是本发明5GCPE故障诊断的装置结构示意图；Fig. 2 is the device structural representation of 5GCPE fault diagnosis of the present invention;

图3是本发明一实施例的计算机设备结构示意图。Fig. 3 is a schematic structural diagram of a computer device according to an embodiment of the present invention.

具体实施方式Detailed ways

下面将参考若干示例性实施方式来描述本发明的原理和精神，应当理解，给出这些实施方式仅仅是为了使本领域技术人员能够更好地理解进而实现本发明，而并非以任何方式限制本发明的范围。相反，提供这些实施方式是为了使本公开更加透彻和完整，并且能够将本公开的范围完整地传达给本领域的技术人员。The principle and spirit of the present invention will be described below with reference to several exemplary embodiments. It should be understood that these embodiments are provided only to enable those skilled in the art to better understand and realize the present invention, but not to limit the present invention in any way. the scope of the invention. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.

本领域技术人员知道，本发明的实施方式可以实现为一种系统、装置、设备、方法或计算机程序产品。因此，本公开可以具体实现为以下形式，即：完全的硬件、完全的软件(包括固件、驻留软件、微代码等)，或者硬件和软件结合的形式。Those skilled in the art know that the embodiments of the present invention can be implemented as a system, device, device, method or computer program product. Therefore, the present disclosure may be embodied in the form of complete hardware, complete software (including firmware, resident software, microcode, etc.), or a combination of hardware and software.

本发明涉及的名词及其中文解释：Nouns involved in the present invention and their Chinese explanations:

MQTT:消息队列遥测传输协议,是一种基于发布/订阅(Publish/Subscribe)模式的轻量级通讯协议，该协议构建于TCP/IP协议上。MQTT: Message Queue Telemetry Transport Protocol, is a lightweight communication protocol based on the Publish/Subscribe (Publish/Subscribe) model, which is built on the TCP/IP protocol.

CPE:英文全称为CustomerPremiseEquipment,直译：客户前置设备,实际是一种接收移动信号并以无线WIFI信号转发出来的移动信号接入设备，它也是一种将高速4G或者5G信号转换成WiFi信号的设备。CPE: The English full name is CustomerPremiseEquipment, literal translation: Customer Premise Equipment, which is actually a mobile signal access device that receives mobile signals and forwards them with wireless WIFI signals. It is also a device that converts high-speed 4G or 5G signals into WiFi signals. equipment.

TR069：TR069一般指TR-069，TR069是CPE和ACS之间沟通的通讯协定；TR069: TR069 generally refers to TR-069, and TR069 is a communication protocol between CPE and ACS;

SNMP：简单网络管理协议；SNMP: Simple Network Management Protocol;

RSRP:ReferenceSignalReceivingPower，参考信号接收功率；RSRP: ReferenceSignalReceivingPower, reference signal receiving power;

RSSI:ReceivedSignalStrengthIndicator，是接收信号的强度指示，它的实现是在反向通道基带接收滤波器之后进行的；RSSI: ReceivedSignalStrengthIndicator, is the strength indicator of the received signal, and its realization is carried out after the reverse channel baseband receiving filter;

IMSI:InternationalMobileSubscriberIdentity，国际移动用户识别码；IMSI: InternationalMobileSubscriberIdentity, International Mobile Subscriber Identity;

MSISDN：是指主叫用户为呼叫GSMPLMN中的一个移动用户所需拨的号码，作用同于固定网PSTN号码,是在公共电话网交换网络编号计划中，唯一能识别移动用户的号码；MSISDN: refers to the number that the calling user needs to dial to call a mobile user in GSMPLMN, which is the same as the fixed network PSTN number, and is the only number that can identify a mobile user in the public telephone network switched network numbering plan;

RTP:Real-timeTransportProtocol，一般指实时传输协议，实时传输协议是一个网络传输协议；RTP: Real-timeTransportProtocol, generally refers to the real-time transport protocol, which is a network transport protocol;

Syslog：常被称为系统日志或系统记录，是一种用来在互联网协议(TCP/IP)的网上中传递记录档消息的标准，这个词汇常用来指涉实际的syslog协议，或者那些提交syslog消息的应用程序或数据库；Syslog: often referred to as system log or system record, is a standard used to transmit log file messages on the Internet Protocol (TCP/IP) network. This term is often used to refer to the actual syslog protocol, or those who submit syslog Messaging applications or databases;

ICCID：Integratecircuitcardidentity集成电路卡识别码(固化在手机SIM卡中)；ICCID: Integratecircuitcardidentity integrated circuit card identification code (fixed in the SIM card of the mobile phone);

AT：Attention，AT指令是应用于终端设备与PC应用之间的连接与通信的指令；AT: Attention, the AT instruction is an instruction applied to the connection and communication between the terminal device and the PC application;

DNN：DataNetworkName，数据网络名称，DNN相当于4G下的APN，DNN和APN是等价的；所以规范对APN的描述和定义与使用就是DNN的描述和定义与使用。DNN: DataNetworkName, the name of the data network, DNN is equivalent to APN under 4G, DNN and APN are equivalent; so the description, definition and use of APN in the specification is the description, definition and use of DNN.

根据本发明的实施方式，提出了一种5GCPE故障诊断的方法及装置，可以实时的监控CPE的运行状态，便于企业用于及时排障减少企业损失。According to the embodiment of the present invention, a method and device for 5GCPE fault diagnosis are proposed, which can monitor the running status of CPE in real time, which is convenient for enterprises to troubleshoot in time and reduce enterprise losses.

下面参考本发明的若干代表性实施方式，详细阐释本发明的原理和精神。The principle and spirit of the present invention will be explained in detail below with reference to several representative embodiments of the present invention.

如图1所示，该方法包括：As shown in Figure 1, the method includes:

S100、多协议适配，协议适配支持主动上报和被动采集两种方式；S100, multi-protocol adaptation, protocol adaptation supports active reporting and passive collection;

S101、CPE信息采集，包括主动上报方式与被动采集方式；S101. CPE information collection, including active reporting and passive collection;

S102、核心网侧信息采集，从CPE侧、核心网、无线接入进行判断并通过核心网侧查询接口实现，查询终端卡的签约信息；S102. Collect information on the core network side, judge from the CPE side, core network, and wireless access, and realize it through the query interface on the core network side, and query the contract information of the terminal card;

S103、异常指标设置，设置指标包括：终端状态、模组状态、链路状态、无线和基站状态、核心网状态。S103. Setting abnormal indicators, the setting indicators include: terminal status, module status, link status, wireless and base station status, and core network status.

S104、CPE异常判断，根据采集的指标判断，指标不在阈值之内则认为是异常，或者状态不对也认为是异常；S104, CPE abnormal judgment, judged according to the collected indicators, if the indicators are not within the threshold, it is considered abnormal, or if the state is wrong, it is also considered abnormal;

S105、诊断结论及发送，通过异常判断，给出CPE异常判断结论，及时将异常发送给企业运维监控人员，并告知异常原因。S105. Diagnosis conclusion and transmission: through abnormal judgment, a CPE abnormal judgment conclusion is given, and the abnormality is sent to the enterprise operation and maintenance monitoring personnel in time, and the reason for the abnormality is informed.

所述S100中协议适配支持的协议种类包括：tr069、mqtt、rest、ssh、telnet、snmp、syslog。The types of protocols supported by the protocol adaptation in S100 include: tr069, mqtt, rest, ssh, telnet, snmp, syslog.

所述所述S101中采集的CPE信息包括：配置信息、性能信息、模组信息；The CPE information collected in S101 includes: configuration information, performance information, and module information;

配置信息包括：CPE型号、CPU、内存、磁盘、系统版本信息；Configuration information includes: CPE model, CPU, memory, disk, system version information;

性能信息包括：CPU利用率、内存利用率、上下行速率、磁盘利用率、IO使用情况、网络时延、丢包、抖动；Performance information includes: CPU utilization, memory utilization, uplink and downlink rates, disk utilization, IO usage, network delay, packet loss, and jitter;

模组信息包括：在线状态、在线时长、RSRP、RSRQ、SINR、小区信息。Module information includes: online status, online duration, RSRP, RSRQ, SINR, and cell information.

所述S101包括：The S101 includes:

S1011、主动上报方式支持的协议为tr069、mqtt、syslog，上述协议均支持终端动态IP；S1011. The protocols supported by the active reporting method are tr069, mqtt, and syslog, all of which support terminal dynamic IP;

S1012、被动采集方式支持的协议为rest、ssh、telnet、snmp协议，上述协议均主动和终端CPE建立连接发起采集。S1012. The protocols supported by the passive collection mode are rest, ssh, telnet, and snmp protocols, all of which actively establish a connection with the terminal CPE to initiate collection.

所述S102核心网侧信息采集，包括：终端的开户信息、机卡绑定信息、区域限制信息。The S102 core network side information collection includes: terminal account opening information, machine-card binding information, and area restriction information.

所述S103包括：The S103 includes:

终端状态包含CPE的CPU、内存、磁盘、网络状态和基础的硬件、软件版本、运行时间、是否重启指标；The terminal status includes the CPE's CPU, memory, disk, network status and basic hardware, software version, running time, and restart indicators;

模组状态包含卡的MSISDN、IMSI、ICCID、是否重启、发送AT指令、RSRP、RSSI指标；The module status includes the MSISDN, IMSI, ICCID of the card, whether to restart, send AT commands, RSRP, RSSI indicators;

链路状态包含ping时延、丢包、抖动，RTP乱序、RTP抖动；Link status includes ping delay, packet loss, jitter, RTP disorder, RTP jitter;

无线和基站状态通过5G模组信令信息采集获取，可以获取基站的无线信号指标、小区ID；The wireless and base station status is acquired through the collection of 5G module signaling information, and the wireless signal index and cell ID of the base station can be obtained;

核心网状态包含签约DNN、状态、机卡绑定、区域限制、套餐信息。The core network status includes contracted DNN, status, machine card binding, regional restrictions, and package information.

所述S104中的CPE异常包括：终端异常掉线、终端异常重启、终端时延过大、终端视频卡顿。The CPE abnormality in S104 includes: abnormal disconnection of the terminal, abnormal restart of the terminal, excessive delay of the terminal, and video freezing of the terminal.

需要说明的是，尽管在上述实施例及附图中以特定顺序描述了本发明方法的操作，但是，这并非要求或者暗示必须按照该特定顺序来执行这些操作，或是必须执行全部所示的操作才能实现期望的结果。附加地或备选地，可以省略某些步骤，将多个步骤合并为一个步骤执行，和/或将一个步骤分解为多个步骤执行。It should be noted that although the operations of the method of the present invention are described in a specific order in the above-mentioned embodiments and accompanying drawings, this does not require or imply that these operations must be performed in this specific order, or that all shown operations must be performed. operation to achieve the desired result. Additionally or alternatively, certain steps may be omitted, multiple steps may be combined into one step for execution, and/or one step may be decomposed into multiple steps for execution.

为了对上述5GCPE故障诊断的方法进行更为清楚的解释，下面结合一个具体的实施例来进行说明，然而值得注意的是该实施例仅是为了更好地说明本发明，并不构成对本发明不当的限定。In order to explain more clearly the above-mentioned 5GCPE fault diagnosis method, a specific embodiment will be described below, but it is worth noting that this embodiment is only for better illustrating the present invention, and does not constitute inappropriateness to the present invention. limit.

以现场一个5G视频场景为例说明：Take a live 5G video scene as an example:

CPE部署在移动的警车上，通过采集CPE数据分析，CPE指标正常，5G模组状态正常未发生重启等操作；The CPE is deployed on the mobile police car. Through the analysis of the collected CPE data, the CPE indicators are normal, and the 5G module status is normal without restarting and other operations;

通过周期ping测监测，时延、丢包、抖动正常；Through periodic ping testing and monitoring, the delay, packet loss, and jitter are normal;

通过视频监测拨测软件发现，RTP包存在乱序，命中规则对乱序率的阈值定义为0％，采集乱序率为40％超过阈值定位异常指标；Through the video monitoring and testing software, it is found that the RTP packets are out of order, and the threshold of the hit rule for the out-of-order rate is defined as 0%, and the acquisition out-of-order rate of 40% exceeds the threshold to locate the abnormal index;

拖过内置结论给出建议UPF可能是双上联，导致视频包上报到服务器侧存在乱序问题，联系运营商进行进一步处理。After dragging through the built-in conclusions, it is suggested that the UPF may be double-uplinked, resulting in out-of-sequence problems when the video packets are reported to the server side. Contact the operator for further processing.

基于同一发明构思，本发明还提出一种5GCPE故障诊断的装置。该装置的实施可以参见上述方法的实施，重复之处不再赘述。以下所使用的术语“模块”，可以是实现预定功能的软件和/或硬件的组合。尽管以下实施例所描述的装置较佳地以软件来实现，但是硬件，或者软件和硬件的组合的实现也是可能并被构想的。Based on the same inventive concept, the present invention also proposes a device for 5GCPE fault diagnosis. For the implementation of the device, reference may be made to the implementation of the above method, and repeated descriptions will not be repeated. The term "module" used hereinafter may be a combination of software and/or hardware that realizes predetermined functions. Although the devices described in the following embodiments are preferably implemented in software, implementations in hardware, or a combination of software and hardware are also possible and contemplated.

图2是本发明5GCPE故障诊断的装置结构示意图。如图2所示，该装置包括：Fig. 2 is a schematic structural diagram of a device for 5GCPE fault diagnosis of the present invention. As shown in Figure 2, the device includes:

多协议适配模块110，协议适配支持主动上报和被动采集两种方式；Multi-protocol adaptation module 110, the protocol adaptation supports active reporting and passive acquisition;

CPE信息采集模块120，包括主动上报方式与被动采集方式；The CPEinformation collection module 120 includes an active reporting method and a passive collection method;

核心网侧信息采集模块130，从CPE侧、核心网、无线接入进行判断并通过核心网侧查询接口实现，查询终端卡的签约信息；The core network sideinformation collection module 130 judges from the CPE side, core network, and wireless access, and realizes through the core network side query interface to query the contract information of the terminal card;

异常指标设置模块140，设置指标包括：终端状态、模组状态、链路状态、无线和基站状态、核心网状态。Abnormalindicator setting module 140, setting indicators include: terminal status, module status, link status, wireless and base station status, and core network status.

CPE异常判断模块150，根据采集的指标判断，指标不在阈值之内则认为是异常，或者状态不对也认为是异常；The CPEabnormal judgment module 150 judges according to the collected indicators, if the indicators are not within the threshold, it is considered abnormal, or if the state is wrong, it is also considered abnormal;

诊断结论及发送模块160，通过异常判断，给出CPE异常判断结论，及时将异常发送给企业运维监控人员，并告知异常原因。The diagnostic conclusion and sendingmodule 160, through abnormality judgment, gives the CPE abnormality judgment conclusion, sends the abnormality to the enterprise operation and maintenance monitoring personnel in time, and informs the reason of the abnormality.

应当注意，尽管在上文详细描述中提及了5GCPE故障诊断的装置的若干模块，但是这种划分仅仅是示例性的并非强制性的。实际上，根据本发明的实施方式，上文描述的两个或更多模块的特征和功能可以在一个模块中具体化。反之，上文描述的一个模块的特征和功能可以进一步划分为由多个模块来具体化。It should be noted that although several modules of the device for 5GCPE fault diagnosis are mentioned in the above detailed description, this division is only exemplary and not mandatory. Actually, according to the embodiment of the present invention, the features and functions of two or more modules described above may be embodied in one module. Conversely, the features and functions of one module described above may be further divided to be embodied by a plurality of modules.

基于前述发明构思，如图3所示，本发明还提出一种计算机设备200，包括存储器210、处理器220及存储在存储器210上并可在处理器220上运行的计算机程序230，处理器220执行计算机程序230时实现前述5GCPE故障诊断的方法。Based on the foregoing inventive concepts, as shown in FIG. 3 , the present invention also proposes acomputer device 200, including amemory 210, aprocessor 220, and acomputer program 230 stored on thememory 210 and operable on theprocessor 220. Theprocessor 220 When thecomputer program 230 is executed, the aforementioned 5GCPE fault diagnosis method is realized.

基于前述发明构思，本发明还提出一种计算机可读存储介质，计算机可读存储介质存储有执行前述5GCPE故障诊断的方法的计算机程序。Based on the aforementioned inventive concepts, the present invention also proposes a computer-readable storage medium, which stores a computer program for executing the aforementioned 5GCPE fault diagnosis method.

本发明5GCPE故障诊断的方法,可以实时的监控CPE的运行状态，支持多协议的接口对接，且支持信令的采集对接，对于发生的故障可以快速感知快速定位，便于企业用于及时排障减少企业损失。The 5GCPE fault diagnosis method of the present invention can monitor the running status of CPE in real time, support multi-protocol interface docking, and support signaling collection docking, and can quickly perceive and quickly locate faults that occur, which is convenient for enterprises to use in timely troubleshooting and reduce Business loss.

虽然已经参考若干具体实施方式描述了本发明的精神和原理，但是应该理解，本发明并不限于所公开的具体实施方式，对各方面的划分也不意味着这些方面中的特征不能组合以进行受益，这种划分仅是为了表述的方便。本发明旨在涵盖所附权利要求的精神和范围内所包含的各种修改和等同布置。Although the spirit and principles of the invention have been described with reference to a number of specific embodiments, it should be understood that the invention is not limited to the specific embodiments disclosed, nor does division of aspects imply that features in these aspects cannot be combined to achieve optimal performance. Benefit, this division is only for the convenience of expression. The present invention is intended to cover various modifications and equivalent arrangements encompassed within the spirit and scope of the appended claims.

本文中以上描述的系统和技术的各种实施方式可以在数字电子电路系统、集成电路系统、现场可编程门阵列(FPGA)、专用集成电路(ASIC)、专用标准产品(ASSP)、芯片上系统的系统(SOC)、复杂可编程逻辑设备(CPLD)、计算机硬件、固件、软件、和/或它们的组合中实现。这些各种实施方式可以包括：实施在一个或者多个计算机程序中，该一个或者多个计算机程序可在包括至少一个可编程处理器的可编程系统上执行和/或解释，该可编程处理器可以是专用或者通用可编程处理器，可以从存储系统、至少一个输入装置、和至少一个输出装置接收数据和指令，并且将数据和指令传输至该存储系统、该至少一个输入装置、和该至少一个输出装置。Various implementations of the systems and techniques described above herein can be implemented in digital electronic circuit systems, integrated circuit systems, field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips Implemented in a system of systems (SOC), complex programmable logic device (CPLD), computer hardware, firmware, software, and/or combinations thereof. These various embodiments may include being implemented in one or more computer programs executable and/or interpreted on a programmable system including at least one programmable processor, the programmable processor Can be special-purpose or general-purpose programmable processor, can receive data and instruction from storage system, at least one input device, and at least one output device, and transmit data and instruction to this storage system, this at least one input device, and this at least one output device an output device.

用于实施本公开的方法的程序代码可以采用一个或多个编程语言的任何组合来编写。这些程序代码可以提供给通用计算机、专用计算机或其他可编程数据处理装置的处理器或控制器，使得程序代码当由处理器或控制器执行时使流程图和/或框图中所规定的功能/操作被实施。程序代码可以完全在机器上执行、部分地在机器上执行，作为独立软件包部分地在机器上执行且部分地在远程机器上执行或完全在远程机器或服务器上执行。Program codes for implementing the methods of the present disclosure may be written in any combination of one or more programming languages. These program codes may be provided to a processor or controller of a general-purpose computer, a special purpose computer, or other programmable data processing devices, so that the program codes, when executed by the processor or controller, make the functions/functions specified in the flow diagrams and/or block diagrams Action is implemented. The program code may execute entirely on the machine, partly on the machine, as a stand-alone software package partly on the machine and partly on a remote machine or entirely on the remote machine or server.

在本公开的上下文中，机器可读介质可以是有形的介质，其可以包含或存储以供指令执行系统、装置或设备使用或与指令执行系统、装置或设备结合地使用的程序。机器可读介质可以是机器可读信号介质或机器可读储存介质。机器可读介质可以包括但不限于电子的、磁性的、光学的、电磁的、红外的、或半导体系统、装置或设备，或者上述内容的任何合适组合。机器可读存储介质的更具体示例会包括基于一个或多个线的电气连接、便携式计算机盘、硬盘、随机存取存储器(RAM)、只读存储器(ROM)、可擦除可编程只读存储器(EPROM或快闪存储器)、光纤、便捷式紧凑盘只读存储器(CD-ROM)、光学储存设备、磁储存设备、或上述内容的任何合适组合。In the context of the present disclosure, a machine-readable medium may be a tangible medium that may contain or store a program for use by or in conjunction with an instruction execution system, apparatus, or device. A machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium may include, but is not limited to, electronic, magnetic, optical, electromagnetic, infrared, or semiconductor systems, apparatus, or devices, or any suitable combination of the foregoing. More specific examples of machine-readable storage media would include one or more wire-based electrical connections, portable computer discs, hard drives, random access memory (RAM), read only memory (ROM), erasable programmable read only memory (EPROM or flash memory), optical fiber, compact disk read only memory (CD-ROM), optical storage, magnetic storage, or any suitable combination of the foregoing.

为了提供与用户的交互，可以在计算机上实施此处描述的系统和技术，该计算机具有：用于向用户显示信息的显示装置(例如，CRT(阴极射线管)或者LCD(液晶显示器)监视器)；以及键盘和指向装置(例如，鼠标或者轨迹球)，用户可以通过该键盘和该指向装置来将输入提供给计算机。其它种类的装置还可以用于提供与用户的交互；例如，提供给用户的反馈可以是任何形式的传感反馈(例如，视觉反馈、听觉反馈、或者触觉反馈)；并且可以用任何形式(包括声输入、语音输入或者、触觉输入)来接收来自用户的输入。To provide for interaction with the user, the systems and techniques described herein can be implemented on a computer having a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to the user. ); and a keyboard and pointing device (eg, a mouse or a trackball) through which the user can provide input to the computer. Other kinds of devices can also be used to provide interaction with the user; for example, the feedback provided to the user can be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and can be in any form (including Acoustic input, speech input or, tactile input) to receive input from the user.

可以将此处描述的系统和技术实施在包括后台部件的计算系统(例如，作为数据服务器)、或者包括中间件部件的计算系统(例如，应用服务器)、或者包括前端部件的计算系统(例如，具有图形用户界面或者网络浏览器的用户计算机，用户可以通过该图形用户界面或者该网络浏览器来与此处描述的系统和技术的实施方式交互)、或者包括这种后台部件、中间件部件、或者前端部件的任何组合的计算系统中。可以通过任何形式或者介质的数字数据通信(例如，通信网络)来将系统的部件相互连接。通信网络的示例包括：局域网(LAN)、广域网(WAN)和互联网。The systems and techniques described herein can be implemented in a computing system that includes back-end components (e.g., as a data server), or a computing system that includes middleware components (e.g., an application server), or a computing system that includes front-end components (e.g., as a a user computer having a graphical user interface or web browser through which a user can interact with embodiments of the systems and techniques described herein), or including such backend components, middleware components, Or any combination of front-end components in a computing system. The components of the system can be interconnected by any form or medium of digital data communication, eg, a communication network. Examples of communication networks include: Local Area Network (LAN), Wide Area Network (WAN) and the Internet.

计算机系统可以包括客户端和服务器。客户端和服务器一般远离彼此并且通常通过通信网络进行交互。通过在相应的计算机上运行并且彼此具有客户端-服务器关系的计算机程序来产生客户端和服务器的关系。服务器可以是云服务器，也可以为分布式系统的服务器，或者是结合了区块链的服务器。A computer system may include clients and servers. Clients and servers are generally remote from each other and typically interact through a communication network. The relationship of client and server arises by computer programs running on the respective computers and having a client-server relationship to each other. The server can be a cloud server, a server of a distributed system, or a server combined with a blockchain.

应该理解，可以使用上面所示的各种形式的流程，重新排序、增加或删除步骤。例如，本发公开中记载的各步骤可以并行地执行也可以顺序地执行也可以不同的次序执行，只要能够实现本公开公开的技术方案所期望的结果，本文在此不进行限制。It should be understood that steps may be reordered, added or deleted using the various forms of flow shown above. For example, each step described in the present disclosure may be executed in parallel, sequentially, or in a different order, as long as the desired result of the technical solution disclosed in the present disclosure can be achieved, no limitation is imposed herein.

上述具体实施方式，并不构成对本公开保护范围的限制。本领域技术人员应该明白的是，根据设计要求和其他因素，可以进行各种修改、组合、子组合和替代。任何在本公开的精神和原则之内所作的修改、等同替换和改进等，均应包含在本公开保护范围之内。The specific implementation manners described above do not limit the protection scope of the present disclosure. It should be apparent to those skilled in the art that various modifications, combinations, sub-combinations and substitutions may be made depending on design requirements and other factors. Any modifications, equivalent replacements and improvements made within the spirit and principles of the present disclosure shall be included within the protection scope of the present disclosure.

对本发明保护范围的限制，所属领域技术人员应该明白，在本发明的技术方案的基础上，本领域技术人员不需要付出创造性劳动即可做出的各种修改或变形仍在本发明的保护范围以内。For the limitation of the protection scope of the present invention, those skilled in the art should understand that on the basis of the technical solution of the present invention, various modifications or deformations that those skilled in the art can make without creative labor are still within the protection scope of the present invention within.

Claims (10)

1. A method of 5GCPE fault diagnosis, the method comprising:

s100, multi-protocol adaptation, wherein the protocol adaptation supports two modes of active reporting and passive acquisition;

s101, acquiring CPE information, wherein the acquisition comprises an active reporting mode and a passive acquisition mode;

s102, core network side information acquisition, namely judging from a CPE side, a core network and wireless access, realizing through a core network side inquiry interface, and inquiring subscription information of a terminal card;

s103, setting an abnormal index, wherein the set index comprises: terminal state, module state, link state, radio and base station state, core network state.

S104, judging the abnormality of the CPE, and judging that the index is not within a threshold value and is considered to be abnormal or the state is not correct and is also considered to be abnormal according to the acquired index;

and S105, diagnosing and sending the result, wherein the CPE abnormity judgment result is given through abnormity judgment, the abnormity is sent to enterprise operation and maintenance monitoring personnel in time, and the abnormity reason is informed.

2. The method for 5GCPE fault diagnosis according to claim 1, wherein the protocol types supported by the protocol adaptation in S100 include: tr069, mqtt, rest, ssh, telnet, snmp, syslog.

3. The method of 5GCPE fault diagnosis according to claim 1, wherein the CPE information collected in S101 comprises: configuration information, performance information, module information;

the configuration information includes: CPE model, CPU, internal memory, magnetic disc, system version information;

the performance information includes: CPU utilization rate, memory utilization rate, uplink and downlink rates, disk utilization rate, IO use condition, network delay, packet loss and jitter;

the module information includes: online state, online duration, RSRP, RSRQ, SINR, and cell information.

4. The method for 5GCPE fault diagnosis according to claim 1, wherein said S101 comprises:

s1011, protocols supported by the active reporting mode are tr069, mqtt and syslog, and all the protocols support terminal dynamic IP;

and S1012, protocols supported by the passive acquisition mode are rest, ssh, telnet and snmp protocols, and the protocols are all actively connected with the terminal CPE to initiate acquisition.

5. The method for 5GCPE fault diagnosis according to claim 1, wherein the S102 core network side information collection comprises: account opening information of the terminal, machine-card binding information and area limiting information.

6. The method for 5GCPE fault diagnosis according to claim 1, wherein said S103 comprises:

the terminal state comprises CPU, memory, disk, network state of CPE, hardware of the base, software version, running time, and index of whether restarting;

the module state comprises MSISDN, IMSI, ICCID, whether restarting, AT instruction sending, RSRP, RSSI index;

the link state comprises ping delay, packet loss, jitter, RTP disorder and RTP jitter;

the wireless and base station states are acquired through the acquisition of signaling information of the 5G module, and wireless signal indexes and cell IDs of the base stations can be acquired;

the core network state comprises signed DNN, state, machine-card binding, area limitation and package information.

7. The method of 5GCPE fault diagnosis of claim 1, wherein the CPE abnormality in S104 comprises: the method comprises the following steps of abnormal disconnection of the terminal, abnormal restart of the terminal, overlarge time delay of the terminal and video blocking of the terminal.

8. An apparatus for 5GCPE fault diagnosis, the apparatus comprising:

the multi-protocol adaptation module supports two modes of active reporting and passive acquisition;

the CPE information acquisition module comprises an active reporting mode and a passive acquisition mode;

the core network side information acquisition module judges from the CPE side, the core network and the wireless access, and inquires the subscription information of the terminal card through a core network side inquiry interface;

the abnormal index setting module sets indexes including: terminal state, module state, link state, radio and base station state, core network state.

The CPE abnormity judging module judges that the indexes are not within the threshold value and are considered to be abnormal or the state is not correct and is also considered to be abnormal according to the acquired indexes;

and the diagnosis conclusion and sending module gives a conclusion of CPE abnormity judgment through abnormity judgment, sends abnormity to enterprise operation and maintenance monitoring personnel in time, and informs the reason of abnormity.

9. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the processor implements the method of any of claims 1-7 when executing the computer program.

10. A computer-readable storage medium, characterized in that the computer-readable storage medium stores a computer program for executing the method of any one of claims 1-7.

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