CN114822879A - Medical online communication system and equipment - Google Patents

Abstract

The embodiment of the application discloses a medical online communication system and equipment, which comprise a plurality of communication inlet modules and a plurality of communication function modules; the plurality of communication inlet modules comprise a patient-to-patient communication module, a medical staff-to-medical staff communication module and a medical staff-to-patient communication module. The patient-to-patient communication module, the medical staff-to-medical staff communication module and the medical staff-to-patient communication module are used for providing communication inlets; the plurality of communication function modules are used for selecting a first communication function module or a second communication function module from the plurality of communication function modules to provide communication functions for the first patient terminal or the first medical staff terminal. Therefore, the embodiment of the application provides a common communication system between patients, between medical staff and medical staff, and between medical staff and patients, so that the patients can communicate with the patients conveniently, the medical staff can communicate with the medical staff, and the medical staff can communicate with the patients.

Description

Medical online communication system and equipment

Technical Field

The application relates to the technical field of intelligent medical treatment, in particular to a medical online communication system and equipment.

Background

At present, platforms for independent communication between some medical staff and patients exist, platforms for independent communication between some medical staff and medical staff also exist, but a platform for independent communication between patients is lacked, so that the patients cannot communicate with the patients, and known medical resources cannot be shared.

Disclosure of Invention

In view of this, the embodiment of the present application discloses a medical online communication system and a medical online communication device, which provide a common communication system between patients, between medical staff and medical staff, and between medical staff and patients, so as to facilitate communication between patients, between medical staff and medical staff, and between medical staff and patients.

The technical scheme provided by the embodiment of the application is as follows:

a first aspect of an embodiment of the present application provides a medical online communication system, where the system includes a plurality of communication entrance modules and a plurality of communication function modules;

the plurality of ac inlet modules includes: the system comprises a patient-to-patient communication module, a medical staff-to-medical staff communication module and a medical staff-to-patient communication module;

the plurality of communication entrance modules are used for receiving a first communication request sent by a first patient terminal, and selecting the patient-to-patient communication module or the medical staff-to-patient communication module according to the first communication request; or receiving a second communication request sent by a first medical staff terminal, and selecting a communication module between the medical staff and the medical staff or a communication module between the medical staff and a patient according to the second communication request;

the patient-to-patient communication module is used for providing communication access between the first patient terminal and other patient terminals;

the medical staff and medical staff communication module is used for providing communication inlets of the first medical staff terminal and other medical staff terminals;

the medical staff and patient communication module is used for providing communication inlets of the first medical staff terminal and the first patient terminal;

the plurality of communication function modules are used for selecting a first communication function module from the plurality of communication function modules according to the first communication request, and the first communication function module is used for providing communication functions between the first patient terminal and other patient terminals or between the first patient terminal and the first medical staff terminal for the first patient terminal; or selecting a second communication function module from the plurality of communication function modules according to the second communication request, wherein the second communication function module is used for providing a communication function between the first medical staff terminal and other medical staff terminals for the first medical staff terminal, or a communication function between the first medical staff terminal and the first patient terminal.

In a possible implementation manner, the multiple communication entry modules are further configured to receive a first browsing request sent by the first patient terminal, and select the medical staff and medical staff communication module according to the first browsing request; or receiving a second browsing request sent by the first medical staff terminal, and selecting the patient-patient communication module according to the second browsing request;

the medical staff and medical staff communication module is also used for providing a browsing entrance of the first patient terminal;

the patient-to-patient communication module is further used for providing a browsing entrance of the first medical staff terminal;

the plurality of communication function modules are further used for selecting a third communication function module from the plurality of communication function modules according to the first browsing request, so that the first patient terminal can browse information issued by the first medical staff terminal at the third communication function module; or, the medical staff terminal is further configured to select a fourth communication function module from the plurality of communication function modules according to the second browsing request, so that the first medical staff terminal browses the information issued by the first patient terminal at the fourth communication function module.

In one possible implementation, the system further includes: a plurality of department modules;

the department modules are used for selecting a first department module from the department modules according to the first communication request, and the first department module is used for providing department information of the first department for the first patient terminal; or selecting a second department module from the plurality of department modules according to the second communication request, wherein the second department module is used for providing department information of the second department for the first medical staff terminal.

In one possible implementation manner, the plurality of communication function modules comprise a medical resource sharing module, a patient life sharing module and a patient personal space module;

the medical resource sharing module is used for receiving disease condition information and/or medical resource sharing information issued by the first patient terminal;

the patient life sharing module is used for receiving life record information issued by the first patient terminal;

the patient personal space module is used for receiving personal treatment experience information, and/or medication condition information, and/or treatment mental information issued by the first patient terminal.

In a possible implementation manner, the medical resource sharing module is further configured to send a prompt message to the first patient terminal, where the prompt message is used to prompt the first patient terminal to receive medical resource information recommended by other patient terminals, and prompt whether the medical resource information is confirmed by a doctor.

In a possible implementation manner, the medical resource sharing module is further configured to send a reminding message to the first medical staff terminal; the reminding information is used for reminding the first medical staff terminal to confirm the medical resource recommended by the first patient terminal.

In a possible implementation manner, the medical resource sharing module is further configured to receive information issued after the first medical staff terminal corrects the error information; the error information is issued in the process of communication between the first patient terminal and other patient terminals.

In one possible implementation manner, the plurality of communication function modules further include an academic communication module, a clinical case discussion module, a medical staff life sharing module and a medical staff personal space module;

the academic exchange module is used for receiving academic exchange information issued by the first medical staff terminal;

the clinical medical record discussion module is used for receiving clinical medical record discussion information issued by the first medical staff terminal;

the medical staff life sharing module is used for receiving life record information issued by the first medical staff terminal;

the medical staff personal space module is used for receiving the data collection information issued by the first medical staff terminal.

In one possible implementation, the first medical staff terminal comprises at least one of: the system comprises a doctor terminal, a nurse terminal, a medical insurance staff terminal, an administrative department staff terminal and an auxiliary department staff terminal, wherein the communication function modules further comprise a clinician question answering module, a nurse question answering module and other medical staff question answering modules;

the clinician answering module is used for receiving information for answering the illness state information issued by the first patient terminal by the physician terminal, and/or receiving information of medical resources recommended by the physician terminal for the first patient terminal, and/or receiving information issued by the physician terminal for post-diagnosis management and follow-up work of a patient who is diagnosed;

the nurse answering module is used for receiving information which is issued by the nurse terminal to answer the questions issued by the first patient terminal in the aspects of nursing, disease propaganda and education or health education, and/or receiving information which is issued by the nurse terminal to assist doctors in post-diagnosis management and follow-up work of patients;

the other medical staff modules are used for receiving information of answering the medical insurance reimbursement questions issued by the first patient terminal by the medical insurance staff terminals, and/or receiving information of answering the hospital management questions issued by the first patient terminal by the administrative department staff terminals, and/or receiving information of reading indexes of examination and inspection report sheets issued by the first patient terminal by the auxiliary department staff terminals.

In one possible implementation, the system further includes a recommendation module;

the recommending module is used for recommending a corresponding department module, or a patient with similar diagnosis or a patient with similar symptoms or a patient with similar signs, or a corresponding medical resource, or corresponding science popularization knowledge for the first patient terminal according to the disease diagnosis name, the symptom or the sign input by the first patient terminal.

A second aspect of the embodiments of the present application provides a medical online communication apparatus, including: the system comprises a patient-to-patient communication module, a medical staff-to-medical staff communication module, a medical staff-to-patient communication module and a plurality of communication function modules;

the patient-to-patient communication module is used for providing communication inlets of the first patient terminal and other patient terminals and realizing communication functions of the first patient terminal and other patient terminals on the plurality of communication function modules;

the medical staff and medical staff communication module is used for providing communication inlets of a first medical staff terminal and other medical staff terminals and realizing communication functions of the first medical staff terminal and other medical staff terminals on the plurality of communication function modules;

the medical staff and patient communication module is used for providing communication inlets between the first medical staff terminal and the first patient terminal, and realizing communication functions of the first medical staff terminal and the first patient terminal on the plurality of communication function modules.

From the technical scheme, the embodiment of the application discloses a medical online communication system and equipment, which comprise a plurality of communication inlet modules and a plurality of communication function modules; the plurality of communication inlet modules comprise a patient-to-patient communication module, a medical staff-to-medical staff communication module and a medical staff-to-patient communication module. The patient-to-patient communication module, the medical staff-to-medical staff communication module and the medical staff-to-patient communication module are used for providing communication inlets; the plurality of communication function modules are used for selecting a first communication function module or a second communication function module from the plurality of communication function modules to provide communication functions for the first patient terminal or the first medical staff terminal. Therefore, the embodiment of the application provides a common communication system between patients, between medical staff and medical staff, and between medical staff and patients, so that the patients can communicate with the patients conveniently, the medical staff can communicate with the medical staff, and the medical staff can communicate with the patients.

Drawings

In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly introduced below, it is obvious that the drawings in the following description are only embodiments of the present application, and for those skilled in the art, other drawings can be obtained according to the disclosed drawings without creative efforts.

Fig. 1 is a schematic structural diagram of a medical online communication system disclosed in an embodiment of the present application;

FIG. 2 is a flow chart of an embodiment of the present application, which discloses the use of a medical online communication system;

FIGS. 3(a) - (f) are flow charts of the on-line communication system using medical service disclosed in the embodiments of the present application;

FIG. 4 is a flow chart illustrating a method for medical personnel to confirm a medical resource released by a patient according to an embodiment of the present disclosure;

FIG. 5 is a flow chart of a determine department module disclosed in an embodiment of the present application;

fig. 6 is a flowchart illustrating a method for using a registration module and a login module according to an embodiment of the present disclosure.

Detailed Description

The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.

The embodiment of the application discloses a medical online communication system and equipment, which comprise a plurality of communication inlet modules and a plurality of communication function modules; the plurality of communication inlet modules comprise a patient-to-patient communication module, a medical staff-to-medical staff communication module and a medical staff-to-patient communication module. The patient-to-patient communication module, the medical staff-to-medical staff communication module and the medical staff-to-patient communication module are used for providing communication inlets; the plurality of communication function modules are used for selecting a first communication function module or a second communication function module from the plurality of communication function modules to provide communication functions for the first patient terminal or the first medical staff terminal. Therefore, the embodiment of the application provides a common communication system between patients, between medical staff and medical staff, and between medical staff and patients, so that the patients can communicate with the patients conveniently, the medical staff can communicate with the medical staff, and the medical staff can communicate with the patients.

ExamplesA

Referring to fig. 1, an embodiment of the present application discloses a medical online communication system, which includes a plurality of communication entrance modules 1 and a plurality ofcommunication function modules 2;

the plurality of ac inlet modules 1 includes: the system comprises a patient-to-patient communication module, a medical staff-to-medical staff communication module and a medical staff-to-patient communication module;

the plurality of communication entrance modules are divided into individual parts.

The system comprises a plurality of communication entrance modules 1, a plurality of communication entrance modules and a plurality of communication entrance modules, wherein the communication entrance modules are used for receiving a first communication request sent by a first patient terminal, and selecting a patient-to-patient communication module or a medical staff-to-patient communication module according to the first communication request; or receiving a second communication request sent by the first medical staff terminal, and selecting a medical staff and medical staff communication module or a medical staff and patient communication module according to the second communication request;

the patient-to-patient communication module is used for providing communication access between the first patient terminal and other patient terminals;

the medical staff and medical staff communication module is used for providing communication inlets of the first medical staff terminal and other medical staff terminals;

the medical staff and patient communication module is used for providing a communication inlet between the first medical staff terminal and the first patient terminal;

thecommunication function modules 2 are used for selecting a first communication function module from the communication function modules according to a first communication request, and the first communication function module is used for providing a communication function between the first patient terminal and other patient terminals or a communication function between the first patient terminal and a first medical staff terminal for the first patient terminal; or selecting a second communication function module from the plurality of communication function modules according to the second communication request, wherein the second communication function module is used for providing a communication function between the first medical staff terminal and other medical staff terminals for the first medical staff terminal or a communication function between the first medical staff terminal and the first patient terminal.

The plurality of communication function modules are divided into a plurality of functions. The plurality of communication functional modules can comprise a medical resource sharing module, a patient life sharing module, a patient personal space module, an academic communication module, a clinical case discussion module, a medical staff life sharing module, a medical staff personal space module, a clinician answering module, a nurse answering module, other medical staff answering module and the like, are not particularly limited, and can be set according to practical application.

The embodiment of the application discloses a medical online communication system, which comprises a plurality of communication inlet modules and a plurality of communication function modules; the plurality of communication inlet modules comprise a patient-to-patient communication module, a medical staff-to-medical staff communication module and a medical staff-to-patient communication module. The patient-to-patient communication module, the medical staff-to-medical staff communication module and the medical staff-to-patient communication module are used for providing communication inlets; the plurality of communication function modules are used for selecting a first communication function module or a second communication function module from the plurality of communication function modules to provide communication functions for the first patient terminal or the first medical staff terminal. Therefore, the embodiment of the application provides a common communication system between patients, between medical staff and medical staff, and between medical staff and patients, so that the patients can communicate with the patients conveniently, the medical staff can communicate with the medical staff, and the medical staff can communicate with the patients.

Example two

In order to further optimize the above embodiment, in the medical online communication system provided in the embodiment of the present application, the multiple communication entry modules 1 are further configured to receive a first browsing request sent by a first patient terminal, and select a communication module between the medical staff and the medical staff according to the first browsing request; or receiving a second browsing request sent by the first medical staff terminal, and selecting a patient-patient communication module according to the second browsing request;

the medical staff and medical staff communication module is also used for providing a browsing entrance of the first patient terminal;

the patient-to-patient communication module is also used for providing a browsing entrance of the first medical staff terminal;

the plurality ofcommunication function modules 2 are further used for selecting a third communication function module from the plurality of communication function modules according to the first browsing request, so that the first patient terminal can browse information issued by the first medical staff terminal in the third communication function module; or, the medical staff terminal is further configured to select a fourth communication function module from the plurality of communication function modules according to the second browsing request, so that the first medical staff terminal browses the information issued by the first patient terminal at the fourth communication function module.

It should be noted that the third communication functional module may be an academic communication module, a clinical case discussion module, a medical staff life sharing module, a medical staff personal space module, and the like, which are used for communication between a doctor and a medical staff, and is not particularly limited, and may be set according to actual applications. The fourth communication functional module may be a medical resource sharing module, a patient life sharing module, a patient personal space module, or the like, which is used for communication between patients, and is not particularly limited and may be set according to actual applications.

In the embodiment of the present application, the patient can also enter the medical staff and medical staff communication module, so that the medical staff can browse the discussion about a certain disease and the illness state of a certain patient, and the patient can further know about the disease or the illness state of the patient. Medical staff can enter the patient and patient communication module and browse disease information issued by the patient, shared medical resources and the like, so that the medical staff can correct error information issued by the patient or confirm medical resources recommended by the patient.

EXAMPLE III

In order to further optimize the above embodiments, the medical online communication system provided in the embodiments of the present application further includes: a plurality of department modules 3;

the department modules 3 are used for selecting a first department module from the department modules according to the first communication request, and the first department module is used for providing department information of a first department for the first patient terminal; or selecting a second department module from the plurality of department modules according to the second communication request, wherein the second department module is used for providing department information of the second department for the first medical staff terminal.

The plurality of department modules are divided into departments. The department modules may include obstetrics and gynecology, pediatrics, dermatology, medicine (gastroenterology, cardiovascular medicine, respiratory medicine, etc.), surgery (general surgery, breast surgery, hepatobiliary surgery, etc.), stomatology, ophthalmology, oncology (oncology ), traditional Chinese medicine, combined traditional Chinese and western medicine, otorhinolaryngology, clinical laboratory, imaging department (CT, MRI, X-ray, B-ultrasonic, etc.), nuclear medicine, psychiatric department, psychology, etc., and are not limited in particular and may be set according to practical applications.

Referring to fig. 2, a flowchart of an online communication system using medical services is disclosed in an embodiment of the present application. It should be noted that the first patient terminal or the first medical staff terminal may click on any one of the plurality of communication entrance modules, click on any one of the plurality of department modules or any one of the plurality of communication function modules, and click on any one of the plurality of communication function modules or any one of the plurality of department modules. The first patient terminal or the first medical staff terminal may also click on any one of the multiple department modules, click on any one of the multiple communication portal modules or any one of the multiple communication portal modules, and click on any one of the multiple communication portal modules or any one of the multiple communication portal modules. The first patient terminal or the first medical staff terminal may also click on any one of the plurality of communication function modules, click on any one of the plurality of communication entrance modules or any one of the plurality of department modules, and click on any one of the plurality of department modules or any one of the plurality of communication entrance modules.

It is understood that a plurality of AC portal modules, a plurality of department modules and a plurality of AC function modules are associated with each other, and that modules may enter each other regardless of which module they first enter.

Referring to fig. 3(a), a flowchart of an online communication system using medical service is disclosed in an embodiment of the present application. In the embodiment of the application, after the patient or the medical staff logs in the system, the department module such as the digestive system module can be clicked first, then the patient and patient communication module can be clicked, and finally the corresponding communication function module such as the medical resource sharing module can be clicked.

Referring to fig. 3(b), a flowchart of an online communication system using medical service is disclosed in the embodiments of the present application. In the embodiment of the application, after the patient or the medical staff logs in the system, the patient-patient communication module can be clicked first, then the department module such as the gastroenterology module is clicked, and finally the corresponding communication function module such as the medical resource sharing module is clicked.

Referring to fig. 3(c), a flowchart of an online communication system using medical service according to an embodiment of the present application is disclosed. In the embodiment of the application, after the patient or the medical staff logs in the system, the department module such as the gastroenterology module can be clicked first, then the communication module between the medical staff and the medical staff is clicked, and finally the corresponding communication function module such as the medical resource sharing module is clicked.

Referring to fig. 3(d), it is a flowchart of the online communication system using medical service disclosed in the embodiment of the present application. In the embodiment of the application, after the patient or the medical staff logs in the system, the medical staff and the medical staff communication module can be clicked first, then the department module such as the digestive system module is clicked, and then the corresponding communication function module such as the medical resource sharing module is clicked.

Referring to fig. 3(e), a flowchart of an online communication system using medical service is disclosed in the embodiments of the present application. In the embodiment of the application, after the patient or the medical staff logs in the system, the department module such as the gastroenterology module can be clicked first, then the medical staff and the patient communication module can be clicked, and finally the corresponding communication function module such as the medical resource sharing module can be clicked.

Referring to fig. 3(f), a flowchart of an online communication system using medical service according to an embodiment of the present application is disclosed. In the embodiment of the application, after the patient or the medical staff logs in the system, the medical staff and the patient communication module can be clicked first, then the department module such as the digestive system module can be clicked, and finally the corresponding communication function module such as the medical resource sharing module can be clicked.

In the embodiment of the application, the medical online communication system further comprises a plurality of department modules, so that when a patient or medical staff uses the system, the corresponding department module can be selected, and the department can obtain corresponding information on the function communication module in a subdivided manner, so that the obtained information is more pertinent, and the patient or medical staff can quickly obtain required information.

Example four

In order to further optimize the above embodiment, in the medical online communication system provided in the embodiment of the present application, the plurality ofcommunication function modules 2 include a medical resource sharing module 201, a patient life sharing module 202, and a patient personal space module 203;

the medical resource sharing module 201 is configured to receive illness state information and/or medical resource sharing information issued by a first patient terminal;

it should be noted that the medical resource sharing module may enable patients to communicate with each other, recommend medical resources such as doctors, departments and hospitals to patients, and enable patients to share knowledge, articles, popular science and the like of some diseases.

It should be noted that the medical resource sharing module is further configured to send prompt information to the first patient terminal, where the prompt information is used to prompt the first patient terminal to receive medical resource information recommended by other patient terminals, and prompt whether the medical resource information is confirmed by a doctor. Therefore, in the embodiment of the application, the medical resource sharing module can identify the information exchanged between the patient and prompt the patient, so that the patient is prevented from entering a medical error area, and the medical cost of the patient is reduced.

Referring to fig. 4, a flow chart of a medical staff member confirming medical resources released by a patient is disclosed in an embodiment of the present application. It should be noted that the medical resource sharing module is further configured to send a reminding message to the first medical staff terminal; the reminding information is used for reminding the first medical staff terminal to confirm the medical resource recommended by the first patient terminal. Specifically, the reminding information can be sent to an online first medical staff terminal; or sending reminding information to the first medical staff terminal which is not on line in a short message form or an APP information form. Therefore, in the embodiment of the application, the medical staff can confirm the medical resources recommended by the patient on the medical resource sharing module, so that the situation that the patient enters a medical error area can be avoided, and the medical cost of the patient is reduced.

It should be noted that the medical resource sharing module is further configured to receive information issued after the first medical staff terminal corrects the error information; the error information is issued in the process of communication between the first patient terminal and other patient terminals. For example: when the medical information mentioned in the process of communicating the patient A with the patient B is wrong, the medical staff can point out and correct the information. The error information may specifically be an error concept, an error medical action, and the like, and is not limited specifically, and may be set according to actual applications. Therefore, in the embodiment of the application, the medical staff can correct the wrong information in the communication process of the patient, so that the patient can have correct cognition.

The patient life sharing module 202 is used for receiving life record information issued by a first patient terminal;

it should be noted that the life record information may include diet sharing, exercise sharing, emotional diarrhoea and the like, for example, what diet the lung cancer is suitable for is not specifically limited, and may be set according to practical applications.

The patient personal space module 203 is used for receiving personal treatment experience information, and/or medication situation information, and/or treatment mental information issued by the first patient terminal.

In the embodiment of the application, the medical resource sharing module, the patient life sharing module and the patient personal space module enable communication between patients and can release own emotion, so that the patients are not independent and helpless after suffering from diseases. Moreover, the sharing of the known medical resources among the patients can be realized, so that the patients can seek medical treatment in time.

EXAMPLE five

In order to further optimize the above embodiment, in the medical online communication system provided in the embodiment of the present application, the plurality ofcommunication function modules 2 further include an academic communication module 204, a clinical case discussion module 205, a medical staff life sharing module 206, and a medical staff personal space module 207;

an academic exchange module 204, configured to receive academic exchange information issued by the first medical staff terminal;

it should be noted that the academic exchange module relates to guide interpretation, special documents, scientific research documents, teaching documents, advanced surgical operations at home and abroad, skill operation, hospital management knowledge, medical insurance knowledge, examination and inspection knowledge, and the like, and is not particularly limited and can be set according to actual applications.

A clinical medical record discussion module 205, configured to receive clinical medical record discussion information issued by a first medical staff terminal;

it should be noted that the clinical case discussion module relates to common clinical cases, classic clinical cases, rare clinical cases, and the like, and is not limited specifically, and may be set according to practical applications.

The medical staff life sharing module 206 is configured to receive life record information issued by a first medical staff terminal;

it should be noted that the medical staff life sharing module is used for sharing the events in the personal life by the medical staff.

The medical staff personal space module 207 is configured to receive the data collection information issued by the first medical staff terminal.

It should be noted that the medical staff personal space module relates to the collection of files, personal cases, and personal patient lists of the medical staff, and is not limited specifically, and may be set according to the actual application.

In the embodiment of the application, the medical staff and the medical staff can communicate with each other through the academic communication module, the clinical case discussion module, the medical staff life sharing module and the medical staff personal space module, so that the medical staff can acquire professional knowledge in communication, and the professional technical level can be improved.

EXAMPLE six

In order to further optimize the above embodiment, in the medical online communication system provided by the embodiment of the present application, the first medical staff terminal includes at least one of the following: the system comprises a doctor terminal, a nurse terminal, a medical insurance staff terminal, an administrative department staff terminal and an auxiliary department staff terminal, wherein thecommunication function modules 2 further comprise a clinician answering module 208, a nurse answering module 209 and other medical staff answering modules 210;

the clinician answering module 208 is used for receiving information for answering the illness state information issued by the first patient terminal by the physician terminal, and/or receiving information of medical resources recommended by the physician terminal for the first patient terminal, and/or receiving information issued by the physician terminal for post-treatment management and follow-up work of a patient who is diagnosed;

the clinician is a physician who has any one of the functions of a resident physician, an attending physician, a subordinate medical physician and a chief medical physician and is qualified as a physician. The clinician answering module is mainly used for answering questions and illness states of patients by doctors, can interpret examination and examination report sheets, can perform online simple inquiry, can recommend doctors or hospitals under the line to the patients, can perform post-treatment management or follow-up visits on the patients who are subjected to self-treatment, and the like, is not limited in particular, and can be set according to practical application. When a patient is not diagnosed by a doctor, inquiry information, diagnosis and medication recommendation can only be used as references and need to be recommended to an offline hospital for confirmation.

A nurse answering module 209, configured to receive information that the nurse terminal answers the questions issued by the first patient terminal in terms of nursing, disease propaganda and education, or health education, and/or receive information that the nurse terminal assists a doctor in post-treatment management and follow-up work of the patient;

the nurse is a care-giver who has any one of the job titles of nurse, supervisor, subsidiary master and master caregivers and is on the job. The nurse can answer questions of the patient about nursing, disease propaganda and education, health education and the like, and assists the doctor in post-diagnosis management and follow-up work of the patient.

The other medical staff module 210 is configured to receive information that the medical insurance staff terminal solves the medical insurance reimbursement questions issued by the first patient terminal, and/or receive information that the administrative department staff terminal solves the hospital management questions issued by the first patient terminal, and/or receive information that the administrative department staff terminal interprets indexes of the examination and inspection report issued by the first patient terminal.

In the embodiment of the application, the patient is asked by the clinician answering module, the nurse answering module and the other medical staff answering module, and the patient can be answered timely and accurately.

EXAMPLE seven

In order to further optimize the above embodiment, the medical online communication system according to the embodiment of the present application further includes a recommendation module 4;

the recommending module 4 is configured to recommend a corresponding department module, or a patient with similar diagnosis or a patient with similar symptoms or a patient with similar signs, or a corresponding medical resource, or corresponding science popularization knowledge to the first patient terminal according to the disease diagnosis name, the symptom, or the sign input by the first patient terminal.

It should be noted that, the recommending module 4 in the embodiment of the present application may specifically include: the department recommending module 401 is configured to recommend a corresponding department module to the first patient terminal according to the disease diagnosis name, symptom or physical sign input by the first patient terminal.

Referring to fig. 5, a flowchart of determining a department module is disclosed in an embodiment of the present application. When the medical online communication system is used, if the patient knows which department to communicate with, the corresponding department module such as the digestive system can be directly clicked; if the patient does not know which department to communicate with, the name of disease diagnosis or symptoms or physical signs can be input through the department recommending module, and the department recommending module can recommend the corresponding department module for the patient terminal.

It should be noted that, the department recommendation module in the embodiment of the present application may recommend a department through big data learning, model learning, and related rules, and then recommend a department through inputting a disease diagnosis, or recommend a department through inputting a symptom, or recommend a department through inputting a sign, or recommend a department through inputting a symptom plus a sign, or recommend a department through inputting a check result, and the like, which is not limited specifically, and may be set according to actual applications.

In the embodiment of the application, the corresponding department is recommended for the patient through the department recommending module, so that the patient can communicate in the corresponding department, and accurate and effective information can be obtained in the subsequent communication process.

It should be noted that, the recommending module 4 in the embodiment of the present application may specifically further include: the similar patient recommending module 402 is configured to recommend the similarly diagnosed patient or the patient with similar symptom or the patient with similar sign to the first patient terminal according to the disease diagnosis name, the symptom or the sign input by the first patient terminal, so that the first patient terminal browses information issued by the similarly diagnosed patient or the patient with similar symptom or the patient with similar sign on the communication function module.

For example: the patient inputs a diagnosed disease such as 'lung cancer', the similar patient recommending module can recommend a patient who is also diagnosed with 'lung cancer' to the patient, and the patient terminal can browse information issued by the patient with the same disease on the communication function module, such as a hospital, a department and a doctor who visits a doctor, and what diet the lung cancer is suitable for, the current treatment condition of the patient with the same disease, and the like.

In the embodiment of the application, the similar patient recommending module recommends patients with similar diagnosis or patients with similar symptoms or patients with similar physical signs for the patient, so that the patient can further know the condition of the patient and obtain corresponding medical resources, and the patient can conveniently seek medical advice in time.

It should be noted that, the recommending module 4 in the embodiment of the present application may specifically further include: the medical resource recommending module 403 is configured to recommend a corresponding medical resource to the first patient terminal according to the disease diagnosis name, symptom or physical sign input by the first patient terminal, so that the first patient terminal can browse the medical resource on the communication function module.

In the embodiment of the application, the corresponding medical resources are recommended for the patient through the medical resource recommending module, so that the patient can obtain the corresponding medical resources, and the patient can see a doctor in time.

It should be noted that, the recommending module 4 in the embodiment of the present application may specifically further include: the science popularization knowledge recommending module 404 is configured to recommend the corresponding science popularization knowledge or article to the first patient terminal according to the disease diagnosis name, symptom or physical sign input by the first patient terminal, so that the first patient terminal can browse the science popularization knowledge or article on the communication function module.

In the embodiment of the application, the corresponding science popularization knowledge or article is recommended to the patient through the science popularization knowledge recommending module, so that the patient can further know the state of illness.

Example eight

In order to further optimize the above embodiment, the medical online communication system according to the embodiment of the present application further includes a privacy setting module 5;

and the privacy setting module 5 is used for receiving a privacy setting request sent by the first patient terminal or the first medical staff terminal and carrying out privacy setting on the information issued on the communication function module according to the privacy setting request.

It should be noted that the privacy setting may be set such as to make an outsider visible, only two communicating people visible, all doctors visible, a designated doctor visible, and the like, and is not particularly limited, and may be set according to actual applications.

In the embodiment of the application, the privacy setting module is used for carrying out privacy setting on the information published on the communication function module, so that the privacy safety of patients or medical staff is ensured.

Example nine

In order to further optimize the above embodiments, the medical online communication system according to the embodiment of the present application further includes a registration module 6;

the registration module 6 is used for receiving account registration information sent by a first patient terminal or a first medical staff terminal; the account registration information is used for performing account registration in the system; the account registration information of the first patient terminal comprises an account and a password; the account registration information of the first medical staff terminal comprises an account, a password, the name of a hospital, a work card number, a doctor qualification certificate photo, a medical practitioner certificate photo and a photo of a work clothes.

Referring to fig. 6, a flowchart for using a registration module and a login module is disclosed in an embodiment of the present application. In the embodiment of the application, two login modes of a mobile phone side APP and a computer side APP exist, and medical staff or patients can login accounts through the modes of accounts, passwords or face recognition, voice recognition, fingerprint recognition and the like. And when the login information is matched, the system is successfully logged in, and when the login information is not matched, the system returns to the login interface to log in again. When the patient is registered, an account number and a password need to be input. After successful registration, the patient needs to perfect personal information such as age and sex after logging in the system, and some examination and examination reports, diagnosis and certification, discharge summary and the like can be uploaded. When registering, the medical staff needs to input the hospital, the employee number, the doctor qualification certificate photo, the medical practitioner certificate photo, and a photo wearing a work clothes (i.e. qualification certification, the identity of the medical staff needs to be proved), that is, the medical staff in the system needs to be the attending, qualified clinician, nurse, assistant department doctor, administrative department staff, medical insurance staff, and the like.

In the embodiment of the application, when the medical staff registers, the hospital, the employee number, the qualified certificate photo of the doctor, the certificate photo of the medical practitioner and the photo of a piece of work clothes need to be input, so that the medical staff in the system can be the qualified and qualified clinician, nurse, assistant department doctor, administrative department staff, medical insurance staff and the like, and the information issued by the subsequent medical staff is reliable.

Example ten

The embodiment of the application discloses a medical online communication device, this equipment includes: the system comprises a patient-to-patient communication module, a medical staff-to-medical staff communication module, a medical staff-to-patient communication module and a plurality of communication function modules;

the patient-patient communication module is used for providing communication inlets of the first patient terminal and other patient terminals and realizing the communication function of the first patient terminal and other patient terminals on the plurality of communication function modules;

the medical staff and medical staff communication module is used for providing communication inlets of the first medical staff terminal and other medical staff terminals and realizing communication functions of the first medical staff terminal and other medical staff terminals on the plurality of communication function modules;

the medical staff and patient communication module is used for providing communication inlets of the first medical staff terminal and the first patient terminal and realizing communication functions of the first medical staff terminal and the first patient terminal on the plurality of communication function modules.

The embodiment of the application discloses medical online communication equipment, which comprises a patient-to-patient communication module, a medical staff-to-medical staff communication module, a medical staff-to-patient communication module and a plurality of communication function modules; the patient-patient communication module is used for providing communication inlets of the first patient terminal and other patient terminals and realizing the communication function of the first patient terminal and other patient terminals on the plurality of communication function modules; the medical staff and medical staff communication module is used for providing communication inlets of the first medical staff terminal and other medical staff terminals and realizing communication functions of the first medical staff terminal and other medical staff terminals on the plurality of communication function modules; the medical staff and patient communication module is used for providing communication inlets of the first medical staff terminal and the first patient terminal and realizing communication functions of the first medical staff terminal and the first patient terminal on the plurality of communication function modules. Therefore, the medical online communication equipment provided by the embodiment of the application can be used for communication between patients, communication between medical staff and communication between medical staff and patients.

In order to further optimize the above embodiment, in the medical online communication device according to the embodiment of the present application, the patient-to-patient communication module is further configured to provide a browsing entry of the first medical staff terminal, so that the first medical staff terminal can browse information issued by the first patient terminal on the plurality of communication function modules;

and the medical staff and medical staff communication module is used for providing a browsing entrance of the first patient terminal and realizing that the first patient terminal browses information issued by the first medical staff terminal on the plurality of communication function modules.

In order to further optimize the above embodiments, the medical online communication apparatus provided in the embodiments of the present application further includes: a plurality of department modules;

the department modules are used for selecting a first department module from the department modules according to a first communication request sent by the first patient terminal, and the first department module is used for providing department information of a first department for the first patient terminal; or selecting a second department module from the plurality of department modules according to a second communication request sent by the first medical personnel terminal, wherein the second department module is used for providing department information of the second department for the first medical personnel terminal.

In order to further optimize the above embodiments, in the medical online communication device provided in the embodiments of the present application, the plurality of communication function modules include a medical resource sharing module, a patient life sharing module, and a patient personal space module;

the medical resource sharing module is used for receiving disease condition information and/or medical resource sharing information issued by the first patient terminal;

it should be noted that the medical resource sharing module is further configured to send prompt information to the first patient terminal, where the prompt information is used to prompt the first patient terminal to receive medical resource information recommended by other patient terminals, and prompt whether the medical resource information is confirmed by a doctor.

It should be noted that the medical resource sharing module is further configured to send a reminding message to the first medical staff terminal; the reminding information is used for reminding the first medical staff terminal to confirm the medical resource recommended by the first patient terminal.

It should be noted that the medical resource sharing module is further configured to receive information issued after the first medical staff terminal corrects the error information; the error information is issued in the process of communication between the first patient terminal and other patient terminals.

The patient life sharing module is used for receiving life record information issued by a first patient terminal;

and the patient personal space module is used for receiving the personal treatment experience information, the medication situation information and/or the treatment mental information issued by the first patient terminal.

In order to further optimize the above embodiment, in the medical online communication device provided in the embodiment of the present application, the plurality of communication function modules further include an academic communication module, a clinical case discussion module, a medical staff life sharing module, and a medical staff personal space module;

the academic exchange module is used for receiving academic exchange information issued by the first medical staff terminal;

the clinical case discussion module is used for receiving clinical case discussion information issued by the first medical staff terminal;

the medical staff life sharing module is used for receiving life record information issued by a first medical staff terminal;

the medical staff personal space module is used for receiving the data collection information issued by the first medical staff terminal.

In order to further optimize the above embodiment, in the medical online communication device provided in the embodiment of the present application, the first medical staff terminal includes at least one of the following: the system comprises a doctor terminal, a nurse terminal, a medical insurance staff terminal, an administrative department staff terminal and an auxiliary department staff terminal, wherein the multiple communication function modules 3 further comprise a clinician question answering module, a nurse question answering module and other medical staff question answering modules;

the clinician answering module is used for receiving information for answering the illness state information issued by the doctor terminal to the first patient terminal, and/or receiving information of medical resources recommended by the doctor terminal to the first patient terminal, and/or receiving information issued by the doctor terminal for post-treatment management and follow-up visit work of the patient who is treated;

the nurse answering module is used for receiving information which is issued by the nurse terminal and used for answering the questions issued by the first patient terminal in the aspects of nursing, disease propaganda and education or health education, and/or receiving information which is issued by the nurse terminal and used for assisting doctors in post-diagnosis management and follow-up work of patients;

and the other medical staff modules are used for receiving information for solving the medical insurance reimbursement questions issued by the medical insurance staff terminal to the first patient terminal, and/or receiving information for solving the hospital management questions issued by the administrative department staff terminal to the first patient terminal, and/or receiving information for reading indexes of the examination and inspection report sheets issued by the auxiliary administrative department staff terminal to the first patient terminal.

In order to further optimize the above embodiment, the medical online communication device provided in the embodiment of the present application further includes a recommendation module;

and the recommending module is used for recommending a corresponding department module, or a patient with similar diagnosis or similar symptoms or a patient with similar signs, or a corresponding medical resource, or corresponding popular science knowledge for the first patient terminal according to the disease diagnosis name, the symptom or the sign input by the first patient terminal.

It should be noted that, the recommendation module in the embodiment of the present application may specifically include: and the department recommending module is used for recommending a corresponding department module for the first patient terminal according to the disease diagnosis name or symptom or physical sign input by the first patient terminal.

It should be noted that, the recommending module in the embodiment of the present application may specifically further include: the similar patient recommending module is used for recommending patients with similar diagnosis or patients with similar symptoms or patients with similar signs for the first patient terminal according to the disease diagnosis name or symptoms or signs input by the first patient terminal, so that the first patient terminal can browse information issued by the patients with similar diagnosis or patients with similar symptoms or patients with similar signs on the communication function module.

It should be noted that, the recommending module in the embodiment of the present application may specifically further include: and the medical resource recommending module is used for recommending corresponding medical resources for the first patient terminal according to the disease diagnosis name, symptom or physical sign input by the first patient terminal so that the first patient terminal can browse the medical resources on the communication function module.

It should be noted that, the recommending module in the embodiment of the present application may specifically further include: the science popularization knowledge recommending module is used for recommending corresponding science popularization knowledge or articles for the first patient terminal according to the disease diagnosis name, symptom or physical sign input by the first patient terminal, so that the first patient terminal can browse the science popularization knowledge or the articles on the communication function module.

In order to further optimize the above embodiment, the medical online communication device provided in the embodiment of the present application further includes a privacy setting module;

and the privacy setting module is used for receiving a privacy setting request sent by the first patient terminal or the first medical staff terminal and carrying out privacy setting on the information issued on the communication function module according to the privacy setting request.

In order to further optimize the above embodiment, the medical online communication device provided in the embodiment of the present application further includes a registration module;

the registration module is used for receiving account registration information sent by a first patient terminal or a first medical staff terminal; the account registration information is used for performing account registration in the system; the account registration information of the first patient terminal comprises an account and a password; the account registration information of the first medical staff terminal comprises an account, a password, the name of a hospital, a work card number, a doctor qualification certificate photo, a medical practitioner certificate photo and a photo of a work clothes.

From the above description of the embodiments, it is clear to those skilled in the art that the above embodiment system can be implemented by software plus necessary general hardware platform. Based on such understanding, the technical solution of the present application may be essentially or partially implemented in the form of a software product, which may be stored in a storage medium, such as a ROM/RAM, a magnetic disk, an optical disk, etc., and includes several instructions for enabling a computer device (which may be a personal computer, a server, or a network communication device such as a media gateway, etc.) to execute the method according to the embodiments or some parts of the embodiments of the present application.

It should be noted that, in the present specification, each embodiment is described in a progressive manner, and each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments may be referred to each other. The device disclosed by the embodiment corresponds to the method disclosed by the embodiment, so that the description is simple, and the relevant points can be referred to the method part for description.

It is further noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.

The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present application. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the application. Thus, the present application is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims (11)

1. A medical online communication system is characterized by comprising a plurality of communication inlet modules and a plurality of communication function modules;

the plurality of ac inlet modules includes: the system comprises a patient-to-patient communication module, a medical staff-to-medical staff communication module and a medical staff-to-patient communication module;

the plurality of communication entrance modules are used for receiving a first communication request sent by a first patient terminal, and selecting the patient-to-patient communication module or the medical staff-to-patient communication module according to the first communication request; or receiving a second communication request sent by a first medical staff terminal, and selecting a communication module between the medical staff and the medical staff or a communication module between the medical staff and a patient according to the second communication request;

the patient-to-patient communication module is used for providing communication access between the first patient terminal and other patient terminals;

the medical staff and medical staff communication module is used for providing communication inlets of the first medical staff terminal and other medical staff terminals;

the medical staff and patient communication module is used for providing communication inlets of the first medical staff terminal and the first patient terminal;

the plurality of communication function modules are used for selecting a first communication function module from the plurality of communication function modules according to the first communication request, and the first communication function module is used for providing communication functions between the first patient terminal and other patient terminals or between the first patient terminal and the first medical staff terminal for the first patient terminal; or selecting a second communication function module from the plurality of communication function modules according to the second communication request, wherein the second communication function module is used for providing a communication function between the first medical staff terminal and other medical staff terminals for the first medical staff terminal, or a communication function between the first medical staff terminal and the first patient terminal.

2. The system according to claim 1, wherein the plurality of communication portal modules are further configured to receive a first browsing request sent by the first patient terminal, and select the medical staff-to-medical staff communication module according to the first browsing request; or receiving a second browsing request sent by the first medical staff terminal, and selecting the patient-patient communication module according to the second browsing request;

the medical staff and medical staff communication module is also used for providing a browsing entrance of the first patient terminal;

the patient-to-patient communication module is further used for providing a browsing entrance of the first medical staff terminal;

the plurality of communication function modules are further used for selecting a third communication function module from the plurality of communication function modules according to the first browsing request, so that the first patient terminal can browse information issued by the first medical staff terminal at the third communication function module; or, the medical staff terminal is further configured to select a fourth communication function module from the plurality of communication function modules according to the second browsing request, so that the first medical staff terminal browses the information issued by the first patient terminal at the fourth communication function module.

3. The system of claim 1, further comprising: a plurality of department modules;

the department modules are used for selecting a first department module from the department modules according to the first communication request, and the first department module is used for providing department information of the first department for the first patient terminal; or selecting a second department module from the plurality of department modules according to the second communication request, wherein the second department module is used for providing department information of the second department for the first medical staff terminal.

4. The system of claim 1, wherein the plurality of communication function modules comprises a medical resource sharing module, a patient life sharing module, a patient personal space module;

the medical resource sharing module is used for receiving disease condition information and/or medical resource sharing information issued by the first patient terminal;

the patient life sharing module is used for receiving life record information issued by the first patient terminal;

the patient personal space module is used for receiving personal treatment experience information, and/or medication condition information, and/or treatment mental information issued by the first patient terminal.

5. The method according to claim 4, wherein the medical resource sharing module is further configured to send a prompt message to the first patient terminal, where the prompt message is used to prompt the first patient terminal to receive medical resource information recommended by other patient terminals and prompt whether the medical resource information is confirmed by a doctor.

6. The system of claim 4, wherein the medical resource sharing module is further configured to send a reminder message to the first medical staff terminal; the reminding information is used for reminding the first medical staff terminal to confirm the medical resource recommended by the first patient terminal.

7. The system according to claim 4, wherein the medical resource sharing module is further configured to receive information issued by the first medical staff terminal after correcting the error information; the error information is issued in the process of communication between the first patient terminal and other patient terminals.

8. The system of claim 1, wherein the plurality of communication function modules further comprises an academic communication module, a clinical case discussion module, a medical staff life sharing module, a medical staff personal space module;

the academic exchange module is used for receiving academic exchange information issued by the first medical staff terminal;

the clinical medical record discussion module is used for receiving clinical medical record discussion information issued by the first medical staff terminal;

the medical staff life sharing module is used for receiving life record information issued by the first medical staff terminal;

the medical staff personal space module is used for receiving the data collection information issued by the first medical staff terminal.

9. The system of claim 1, wherein the first medical personnel terminal comprises at least one of: the system comprises a doctor terminal, a nurse terminal, a medical insurance staff terminal, an administrative department staff terminal and an auxiliary department staff terminal, wherein the communication function modules further comprise a clinician question answering module, a nurse question answering module and other medical staff question answering modules;

the clinician answering module is used for receiving information of answering the illness state information issued by the first patient terminal by the doctor terminal, and/or receiving information of medical resources recommended by the doctor terminal for the first patient terminal, and/or receiving information issued by the doctor terminal for post-diagnosis management and follow-up work of the diagnosed patient;

the nurse answering module is used for receiving information which is issued by the nurse terminal to answer the questions issued by the first patient terminal in the aspects of nursing, disease propaganda and education or health education, and/or receiving information which is issued by the nurse terminal to assist doctors in post-diagnosis management and follow-up work of patients;

the other medical staff modules are used for receiving information of answering the medical insurance reimbursement questions issued by the first patient terminal by the medical insurance staff terminals, and/or receiving information of answering the hospital management questions issued by the first patient terminal by the administrative department staff terminals, and/or receiving information of reading indexes of examination and inspection report sheets issued by the first patient terminal by the auxiliary department staff terminals.

10. The system of claim 1, further comprising a recommendation module;

the recommending module is used for recommending a corresponding department module, or a patient with similar diagnosis or a patient with similar symptoms or a patient with similar signs, or a corresponding medical resource, or corresponding science popularization knowledge for the first patient terminal according to the disease diagnosis name, the symptom or the sign input by the first patient terminal.

11. A medical online communication device, the device comprising: the system comprises a patient-to-patient communication module, a medical staff-to-medical staff communication module, a medical staff-to-patient communication module and a plurality of communication function modules;

the patient-to-patient communication module is used for providing communication inlets of the first patient terminal and other patient terminals and realizing communication functions of the first patient terminal and other patient terminals on the plurality of communication function modules;

the medical staff and medical staff communication module is used for providing communication inlets of a first medical staff terminal and other medical staff terminals and realizing communication functions of the first medical staff terminal and other medical staff terminals on the plurality of communication function modules;

the medical staff and patient communication module is used for providing communication inlets between the first medical staff terminal and the first patient terminal, and realizing communication functions of the first medical staff terminal and the first patient terminal on the plurality of communication function modules.

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