CN114654477A - Service robot control method, system and storage medium based on cloud platform - Google Patents
Service robot control method, system and storage medium based on cloud platformDownload PDFInfo
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- CN114654477A CN114654477ACN202210297972.6ACN202210297972ACN114654477ACN 114654477 ACN114654477 ACN 114654477ACN 202210297972 ACN202210297972 ACN 202210297972ACN 114654477 ACN114654477 ACN 114654477A
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
- B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
- B25J11/00—Manipulators not otherwise provided for
- B25J11/008—Manipulators for service tasks
- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
- B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
- B25J13/00—Controls for manipulators
- B25J13/006—Controls for manipulators by means of a wireless system for controlling one or several manipulators
- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
- Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
- Y02P90/02—Total factory control, e.g. smart factories, flexible manufacturing systems [FMS] or integrated manufacturing systems [IMS]
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Abstract
Description
Technical Field
The invention relates to the technical field of service robots, in particular to a service robot control method, a service robot control system and a storage medium based on a cloud platform.
Background
With the advancement of science and technology, the world has been changed by the rapidly developing Artificial Intelligence (AI) technology. AI is doing more and more. In recent years, the robot technology has been advancing with the development of artificial intelligence technology, and places such as hotels, shopping malls, restaurants, etc. have started to use service robots to provide services to customers.
At present, the service robots are configured in places such as hotels, shopping malls, restaurants and the like in a small quantity, so that the condition that a plurality of customers consult the same service robot in a similar time often occurs, and the service robot cannot provide services for the plurality of customers at the same time, so that the service robot is very easily interfered by other customers in the process of executing tasks, the tasks being executed are interrupted, and the problem of task execution disorder exists.
Based on this, a scheme capable of reasonably executing tasks and further improving work efficiency is needed to better provide services for customers.
Disclosure of Invention
One advantage of the present invention is to provide a service robot control method based on a cloud platform, which can not only collect feature information of different users, but also sequentially execute instructions to be executed according to a time sequence when receiving a plurality of instructions, or automatically allocate instructions that cannot be immediately executed to an idle service robot, thereby greatly improving service efficiency of the service robot and effectively improving customer satisfaction.
One advantage of the present invention is to provide a service robot control method based on a cloud platform, which can comprehensively determine which specific service robot or service robots should execute the second instruction based on the number of instructions to be executed and the current position of the service robot with a smaller number when there is no idle service robot, thereby further improving the service efficiency of the service robot.
One advantage of the present invention is to provide a service robot control method based on a cloud platform, which can effectively improve the moving efficiency of a service robot by controlling the service robot to move in a space below the earth surface and enabling the service robot to perform a service in a predetermined robot position, and at the same time, is convenient for providing accurate position service and is convenient for a user to use.
An advantage of the present invention is to provide a cloud platform-based service robot control method, in which a priority level service can be provided upon receiving a third instruction from a third user, so as to facilitate management of a manager, such as execution of a priority task or implementation of an emergency measure or forced termination of a current task.
One advantage of the present invention is to provide a service robot control system based on a cloud platform, which can effectively improve the service efficiency of a service robot and enhance customer satisfaction.
An advantage of the present invention is to provide a storage medium of the foregoing cloud platform-based service robot control method.
To achieve at least one of the above advantages, a first aspect of the present invention provides a service robot control method based on a cloud platform, including:
s10, receiving a first instruction issued by a first user, and requesting the first user to confirm execution of the first instruction;
s20, collecting and storing the characteristic information of the first user, and executing the first instruction;
s30, in the process of executing the first instruction, if at least one second instruction issued by at least one second user is received, acquiring the characteristic information of the second user;
s40, checking whether the characteristic information of the second user is matched with the characteristic information of the first user:
s41, if so, checking whether the second instruction is the same as the first instruction, if so, continuing to execute the first instruction, otherwise, prestoring the second instruction as an instruction to be executed, and executing the instruction to be executed in sequence according to the time sequence of the received instruction after the first instruction is executed;
and S42, if not, uploading the second instruction and the first position information for receiving the first instruction and the second instruction to a cloud platform, determining at least one idle service robot close to the first position within a preset range by the cloud platform, sending the second instruction to the idle service robot, and controlling the idle service robot to move to the first position to execute the second instruction.
According to an embodiment of the present invention, the control method further includes step S43, if there is no idle service robot in the preset range, determining the number of instructions to be executed that are pre-stored by all service robots in the preset range and a second location of at least three service robots that are pre-stored with the smallest number of instructions to be executed, determining that at least one service robot stops receiving instructions based on the number of instructions to be executed that are pre-stored by at least three service robots that are pre-stored with the smallest number of instructions to be executed and a distance between the corresponding second location and the first location, and executing the second instruction to the first location after executing the pre-stored instructions to be executed.
According to an embodiment of the present invention, the control method further includes the steps of: and defining the service robot going to the first position to execute the second instruction as a second service robot, and prompting the second user of the predicted arrival time and the predicted arrival position of the second service robot through a display screen and/or voice.
According to an embodiment of the present invention, the control method further includes the steps of: determining a plurality of preset service areas within the preset range, setting at least two robot positions suitable for placing the service robots in each preset service area, wherein the expected arrival positions are the robot positions, and controlling the service robots to move between the robot positions of different preset service areas in the space below the ground surface, wherein the service robots controlled to move in the space below the ground surface comprise idle service robots in the step S42 and service robots which move to the first positions in the step S43 and execute the second instructions.
According to an embodiment of the present invention, the control method further includes the steps of: in the process of executing the first instruction or the second instruction, if at least one third instruction issued by at least one third user is received, based on a priority rule of the third user pre-stored in the cloud platform, the third instruction of the third user with the highest level is distributed to any one or more service robots, and after the service robot finishes executing the current first instruction or the second instruction, the received third instruction is executed, or the execution of the first instruction or the second instruction is forcibly terminated, so that the received third instruction is executed.
According to an embodiment of the present invention, the control method further includes the steps of: and determining whether the feature information of the first user or the second user giving an instruction is consistent with the feature information of the staff prestored in the cloud platform or not based on the face information and/or the voiceprint information, and if so, determining the first user or the second user as the third user.
According to an embodiment of the present invention, the control method further includes the steps of: and when the command is finished, the user requesting to issue the command confirms the completion of the command on a screen or a service robot receiving the command, and verifies whether the characteristic information of the user is consistent or not again when the command is confirmed to be finished, if so, the confirmed command is sent to the cloud platform, and the confirmed command is recorded under the name of the corresponding user.
In a second aspect, the present invention further provides a control system for a service robot based on a cloud platform, including a cloud platform, at least one intelligent terminal, and a plurality of service robots, wherein the intelligent terminal and the service robots are both in communication connection with the cloud platform, and the plurality of service robots are distributed in a preset range in a manner that they can be controlled by the cloud platform to move, and the cloud platform is provided with:
the receiving module is used for acquiring the characteristic information of a user and receiving an instruction issued by the user;
the storage module is used for storing the characteristic information of the user issuing the instruction and the characteristic information of the pre-stored staff;
the verification module is used for verifying whether the characteristic information of the user issuing the second instruction is matched with the characteristic information of the user issuing the first instruction or not when at least one second instruction is received in the process of executing the first instruction, and further verifying whether the second instruction is the same as the first instruction or not if the characteristic information of the user issuing the second instruction is matched with the characteristic information of the user issuing the first instruction; and
the dispatching module is used for taking the second instruction as an instruction to be executed when the second instruction is different from the first instruction, dispatching a service robot executing the first instruction to sequentially execute the instruction to be executed according to the time sequence of receiving the instruction after the first instruction is executed, uploading the second instruction and first position information of receiving the first instruction and the second instruction to the cloud platform when the characteristic information of a user issuing the second instruction is not matched with the characteristic information of the user issuing the first instruction in the verification process, determining at least one idle service robot close to the first position within a preset range by the cloud platform, sending the second instruction to the idle service robot, and dispatching the idle service robot to the first position to execute the second instruction.
According to an embodiment of the invention, the control system further comprises a moving assembly for moving and fixed-point service of the service robot, wherein the moving assembly comprises a guide rail, a mechanical arm, a plurality of groups of lifting mechanisms and a movable closing piece;
the lifting mechanisms are distributed in the preset range, each lifting mechanism comprises at least two lifters capable of lifting back and forth between the space above the ground surface and the space below the ground surface through an extension channel arranged on the ground surface, and the tops of the lifters are suitable for placing the service robot;
wherein the guide rail is used for the directional movement of the service robot and extends between a plurality of groups of the lifting mechanisms below the ground surface;
the mechanical arms correspond to the plurality of groups of lifting mechanisms respectively and are used for matching the cloud platform to automatically grab the service robot on the guide rail to the top of the corresponding lifter;
wherein the mobile closure cooperates with the lift for closing the elongate passage when the lift is lowered below the surface of the earth.
In a third aspect, the present invention also provides a storage medium of a cloud platform-based service robot control method, where the storage medium stores a computer program that, when executed by a computer, implements the foregoing control method.
These and other objects, features and advantages of the present invention will become more fully apparent from the following detailed description.
Drawings
Fig. 1 shows a partial flow diagram of a cloud platform-based service robot control method according to the present application.
Fig. 2 shows a schematic diagram of the distribution positions of ten service robots in the present application.
Fig. 3 shows a structural framework schematic diagram of the cloud platform-based service robot control system according to the present application.
Fig. 4 shows a schematic structural frame diagram of the moving assembly of the present application.
Reference numerals: 100-a preset range, 10-a cloud platform, 101-a receiving module, 102-a storage module, 103-a checking module, 104-a dispatching module, 20-an intelligent terminal, 30-a service robot, 40-a moving assembly, 41-a guide rail, 42-a mechanical arm, 43-a movable closing piece and 44-a robot position.
Detailed Description
The following description is provided to disclose the invention so as to enable any person skilled in the art to practice the invention. The preferred embodiments in the following description are given by way of example only, and other obvious variations will occur to those skilled in the art. The basic principles of the invention, as defined in the following description, may be applied to other embodiments, variations, modifications, equivalents, and other technical solutions without departing from the spirit and scope of the invention.
It will be understood by those skilled in the art that in the disclosure of the specification, the terms "longitudinal", "lateral", "upper", "lower", "front", "rear", "left", "right", "vertical", "horizontal", "top", "bottom", "inner", "outer", etc., indicate orientations or positional relationships based on those illustrated in the drawings, which are merely for convenience in describing the invention and to simplify the description, and do not indicate or imply that the device or element being referred to must have a particular orientation, be constructed and operated in a particular orientation, and, therefore, the terms should not be construed as limiting the invention.
It is understood that the terms "a" and "an" should be interpreted as meaning that a number of one element or element is one in one embodiment, while a number of other elements is one in another embodiment, and the terms "a" and "an" should not be interpreted as limiting the number.
A cloud platform-based service robot control method according to a preferred embodiment of the present invention will be described in detail below, wherein the cloud platform-based service robot control method can be applied to hotels, shopping malls, dining places, exhibition halls, various entertainment places, and the like, so as to meet the service needs of a plurality of users.
Specifically, referring to fig. 1, the cloud platform-based service robot control method includes the following steps:
s10, receiving a first instruction issued by a first user, and requesting the first user to confirm the execution of the first instruction.
For example, the receiving of the first instruction may be performed through a control panel or a display screen of the service robot, or may be performed through a mobile terminal used online, such as a tablet computer, a mobile phone, and other mobile devices, such as through zigbee, bluetooth, the same local area network, or the same WiFi.
S20, collecting and storing the feature information of the first user, and executing the first instruction, wherein the stored feature information of the first user, such as face information and/or voiceprint information, may be combined with the first instruction of the first user as a reference to determine the usage frequency of the user, so as to analyze the user' S preference based on big data;
s30, in the process of executing the first instruction, if at least one second instruction issued by at least one second user is received, acquiring the characteristic information of the second user;
s40, checking whether the characteristic information of the second user is matched with the characteristic information of the first user:
s41, if the first instruction and the second instruction are matched, checking whether the second instruction is the same as the first instruction, if the second instruction is not the same as the first instruction, continuing to execute the first instruction, if the second instruction is not the same as the first instruction, pre-storing the second instruction as an instruction to be executed, and executing the instruction to be executed in sequence according to the time sequence of receiving the instruction after the first instruction is executed, so that the problem of disordered task execution in the task execution process is avoided, and the service efficiency and the service quality are effectively improved;
and S42, if not, uploading the second instruction and the first position information for receiving the first instruction and the second instruction to a cloud platform, determining at least one idle service robot close to the first position within a preset range by the cloud platform, sending the second instruction to the idle service robot, and controlling the idle service robot to move to the first position to execute the second instruction. Therefore, when a plurality of instructions or a plurality of tasks occur simultaneously, the problem of task execution disorder is avoided, more service robots can be fully utilized to execute different instructions of different users under the unified scheduling of the cloud platform, the time of the users is further saved, the service efficiency is improved, and the service quality and the customer satisfaction are improved.
As a preferred embodiment, the control method further includes step S43, if there is no idle service robot in the preset range, determining the number of instructions to be executed prestored by all service robots in the preset range and the second position of at least three service robots prestoring the minimum number of instructions to be executed, and meanwhile, based on the number of instructions to be executed of at least three service robots prestoring the minimum number of instructions to be executed and the corresponding distance between the second position and the first position, determining that at least one service robot stops receiving instructions, and after the prestored instructions to be executed are executed, going to the first position to execute the second instructions, thereby ensuring that the task volume is small and the service robot with a short distance executes the second instructions, thus effectively ensuring that the second user obtains service in the shortest time, further, service efficiency and service quality are improved, and customer satisfaction is improved.
Illustratively, ten service robots exist in a preset range, wherein the ten service robots are respectively defined as 1#, 2#, 3# -10 #, the distribution positions thereof and the number of prestored instructions to be executed are shown in fig. 2, wherein the number of instructions to be executed is referred to as "task amount", wherein the 1# service robot executes the first instruction and prestores 5 instructions to be executed, and the 2#, 3#, 4#service robots prestores
Further preferably, the control method further includes the steps of: the service robot which goes to the first position to execute the second instruction is defined as a second service robot, the estimated time of arrival and the estimated position of arrival of the second service robot of the second user are prompted through a display screen and/or voice, so that the second user is provided with approximate expected time for receiving the service and specific positions for receiving the service subsequently, and the second user can conveniently and flexibly arrange own things.
In addition, considering that under a general condition, a large number of people can be gathered in dining places at dining time and places such as malls at non-dining time, if the service robot moves in a space above the ground surface, under the auxiliary action of monitoring elements such as obstacle avoidance sensors, proximity sensors and visual sensors, the moving speed of the service robot is very slow, and user experience is further greatly influenced. Therefore, it is further preferable that the control method further includes the steps of: determining a plurality of predetermined service areas within the preset range, and setting at least two robot positions suitable for placing the service robot in each of the predetermined service areas, wherein the predicted arrival position is one of the robot positions, and controlling the service robot to move between the robot positions in different predetermined service areas in the space below the earth surface, wherein the service robot controlled to move in the space below the earth surface includes a vacant service robot in step S42 and a service robot moving to the first position in step S43 to execute the second command, so that the predicted arrival position of the service robot moving in the space below the earth surface is easily clarified through the robot positions, and the moving speed of the service robot is greatly improved by controlling the service robot to move in the space below the earth surface, and further, the service efficiency of the service robot is greatly improved, the customer experience is effectively enhanced, and the customer satisfaction is improved.
Some shopping malls, hotels or dining places and the like may also set the membership grade of the user, and the service receiving speed of users of different grades may be different; in addition, when some emergency situations occur, the lost children may be found out through the service robot in an emergency, or when some dangerous situations occur, users may be reminded and evacuated through the service robot in time. Thus, it is further preferred that the control method further comprises the steps of: in the process of executing the first instruction or the second instruction, if at least one third instruction issued by at least one third user is received, the third instruction of the third user with the highest grade is distributed to any one or more service robots based on the priority rule of the third user prestored in the cloud platform, and after the service robot finishes executing the current first instruction or the second instruction, the received third instruction is executed, or the execution of the first instruction or the second instruction is forcibly terminated, so that the received third instruction is executed, more humanized service is provided, and the management operation is easier.
Further preferably, the control method further includes the steps of: and determining whether the feature information of the first user or the second user giving instructions is consistent with the feature information of the staff pre-stored in the cloud platform or not based on the face information and/or the voiceprint information, and if so, determining the first user or the second user as the third user. In addition, the third user may be implemented as an intelligent terminal, thereby providing instructions of management level or priority level through a fixed or mobile intelligent terminal. When the third user is implemented as a smart terminal, the smart terminal wirelessly communicates with the cloud platform.
Further preferably, the control method further includes the steps of: every time an instruction is completed, the user who requests to issue the instruction confirms the instruction completion on a screen or a service robot which receives the instruction, whether the characteristic information of the user is consistent is checked again when the instruction is confirmed to be completed, if so, the instruction which is confirmed to be completed is sent to the cloud platform, the instruction which is confirmed to be completed is recorded under the name of the corresponding user, the instruction which is used for collecting the information of the user and analyzing the preference of the user based on a big data theory through the instructions issued by the users is used, and more humanized and popular products and/or services can be conveniently and subsequently released.
In a second aspect, based on the same inventive concept, the present invention further provides a control system of a service robot based on a cloud platform, and referring to fig. 3, the control system includes a cloud platform 10, at least one intelligent terminal 20, and a plurality of service robots 30, wherein the intelligent terminal 20 and the service robots 30 are both in communication connection with the cloud platform 10, and the plurality of service robots 30 are distributed in a preset range in a manner that they can be controlled by the cloud platform 10 to move, so that active and effective services can be provided for a user in the preset range, and the cloud platform 10 is provided with a receiving module 101, a storage module 102, a verification module 103, and a dispatching module 104.
More specifically, the receiving module 101 is used for collecting feature information of a user, such as face information and/or voiceprint information, and receiving an instruction issued by the user, and the storing module 102 is used for storing the feature information of the user issuing the instruction and pre-storing feature information of a worker. In addition, the checking module 103 is configured to check whether the feature information of the user issuing the second instruction matches the feature information of the user issuing the first instruction when at least one second instruction is received in the process of executing the first instruction, further check whether the second instruction is the same as the first instruction if the feature information of the user issuing the first instruction matches the feature information of the user issuing the second instruction, and continue to execute the first instruction if the second instruction is the same as the first instruction. The dispatch module 104 is configured to, upon verifying that the second instruction is not the same as the first instruction, the second instruction is used as an instruction to be executed, the service robot 30 dispatching to execute the first instruction sequentially executes the instruction to be executed according to the time sequence of receiving the instruction after the first instruction is executed, and at the same time, when it is verified that the characteristic information of the user who issued the second instruction does not match the characteristic information of the user who issued the first instruction, uploading the second instruction and the first location information for receiving the first instruction and the second instruction to the cloud platform, determining by the cloud platform 10 that at least one idle service robot 30 within a preset range of the first location is approached, and sends the second instruction to the idle service robot 30, and dispatches the idle service robot 30 to the first location to execute the second instruction. If no idle service robot 30 exists in the preset range, determining the number of instructions to be executed prestored in all service robots 30 in the preset range and the second position of at least three service robots 30 with the minimum number of instructions to be executed, and simultaneously determining that at least one service robot 30 stops receiving the instructions based on the number of the instructions to be executed of the at least three service robots 30 with the minimum number of instructions to be executed prestored and the distance between the corresponding second position and the first position, and going to the first position to execute the second instructions after the prestored instructions to be executed are executed, so that the user is ensured to receive the services in the shortest time, and the customer experience and the customer satisfaction are improved.
Further preferably, the control system further comprises a movingassembly 40 for moving and pointing the service robot. Specifically, with reference to fig. 4, the movingassembly 40 includes aguide rail 41, arobot arm 42, a plurality of sets of lifting mechanisms, and a movingclosure 43;
wherein a plurality of sets of said lifting mechanisms are distributed within saidpreset range 100, and each set of said lifting mechanisms comprises at least two lifters capable of reciprocally lifting between the space above and below the earth's surface through an extended channel provided on the earth's surface, and the top of said lifters is adapted to receive said service robot, such that said service robot can appear at apredetermined robot location 44 under the action of said lifters;
wherein theguide rail 41 is used for the directional movement of the service robot and extends between a plurality of groups of the lifting mechanisms below the ground surface;
themechanical arm 42 corresponds to a plurality of groups of lifting mechanisms respectively, and is used for matching the cloud platform to automatically grab the service robot on theguide rail 41 to the top of the corresponding lifter;
wherein themobile closure 43 cooperates with the lift for closing the extended tunnel when the lift is lowered below the surface of the ground, in order to prevent debris, rain, water, etc. from falling through the extended tunnel into the space below the surface of the ground and affecting the operation of the service robot.
It is worth mentioning that the guide rails 41, therobot arms 42, the lifting mechanism and themobile closing element 43 are prior art, and the present application is only based on the fact that these prior art techniques are only an exemplary illustration of the cooperating effect to enable the service robot to move in the space below the surface of the earth, while being able to appear at apredetermined location 44 of the robot to provide services.
In a third aspect, based on the same inventive concept, the present invention further provides a storage medium of a service robot control method based on a cloud platform, wherein the storage medium stores a computer program, and the computer program realizes the control method when being executed by a computer.
It should be noted that the terms "first, second and third" in the present invention are used for descriptive purposes only, do not denote any order, are not to be construed as indicating or implying any relative importance, and are to be interpreted as names.
It will be appreciated by persons skilled in the art that the embodiments of the invention described above and shown in the drawings are given by way of example only and are not limiting of the invention. The advantages of the present invention have been fully and effectively realized. The functional and structural principles of the present invention have been shown and described in the embodiments, and any variations or modifications may be made to the embodiments of the present invention without departing from the principles described.
Claims (10)
1. The service robot control method based on the cloud platform is characterized by comprising the following steps:
s10, receiving a first instruction issued by a first user, and requesting the first user to confirm execution of the first instruction;
s20, collecting and storing the characteristic information of the first user, and executing the first instruction;
s30, in the process of executing the first instruction, if at least one second instruction issued by at least one second user is received, acquiring the characteristic information of the second user;
s40, checking whether the characteristic information of the second user is matched with the characteristic information of the first user:
s41, if the first instruction and the second instruction are matched, checking whether the second instruction is the same as the first instruction, if so, continuing to execute the first instruction, if not, pre-storing the second instruction as an instruction to be executed, and executing the instruction to be executed in sequence according to the time sequence of the received instruction after the first instruction is executed;
and S42, if not, uploading the second instruction and the first position information for receiving the first instruction and the second instruction to a cloud platform, determining at least one idle service robot close to the first position within a preset range by the cloud platform, sending the second instruction to the idle service robot, and controlling the idle service robot to move to the first position to execute the second instruction.
2. The cloud platform-based service robot control method according to claim 1, further comprising a step S43, if there is no idle service robot in the preset range, determining a number of instructions to be executed prestored by all service robots in the preset range and a second position of at least three service robots with a minimum number of instructions to be executed in advance, determining that at least one service robot stops receiving instructions based on the number of instructions to be executed by at least three service robots with a minimum number of instructions to be executed in advance and a distance between the corresponding second position and the first position, and going to the first position to execute the second instruction after executing the prestored instructions to be executed.
3. The cloud platform-based service robot control method according to claim 2, wherein the service robot that is bound to the first location to execute the second instruction is defined as a second service robot, and the second user is prompted by a display screen and/or a voice about an expected arrival time and an expected arrival location of the second service robot.
4. The cloud platform-based service robot control method of claim 3, wherein a plurality of predetermined service areas are determined within the predetermined range, and at least two robot positions suitable for placing the service robot are provided in each of the predetermined service areas, and the expected arrival position is the robot position, and the service robot is controlled to move between the robot positions in the space below the surface in different predetermined service areas, wherein the service robot controlled to move in the space below the surface includes an idle service robot in step S42 and a service robot performing the second instruction to the first position in step S43.
5. The cloud platform-based service robot control method according to any one of claims 1 to 4, wherein in a process of executing the first instruction or the second instruction, if at least one third instruction issued by at least one third user is received, the third instruction of the third user with the highest ranking is allocated to any one or more service robots based on a priority rule of the third user pre-stored in the cloud platform, and after the service robot finishes executing the current first instruction or the current second instruction, the received third instruction is executed, or the execution of the first instruction or the second instruction is forcibly terminated, and the received third instruction is executed.
6. The cloud platform-based service robot control method according to claim 5, wherein it is determined whether feature information of the first user or the second user who issues an instruction is consistent with feature information of a worker prestored in the cloud platform based on face information and/or voiceprint information, and if so, the first user or the second user is determined as the third user.
7. The cloud platform-based service robot control method of claim 6, wherein each time an instruction is completed, a user who requests to issue the instruction confirms the completion of the instruction on a screen provided by the user or a service robot receiving the instruction, and verifies again whether the characteristic information of the user is consistent when the instruction is completed, and if so, sends the instruction of confirming the completion to the cloud platform, and records the instruction of confirming the completion under the name of the corresponding user.
8. Service robot control system based on cloud platform, its characterized in that includes cloud platform, at least one intelligent terminal and a plurality of service robot, wherein intelligent terminal and service robot all with cloud platform communication connection, and a plurality of service robot with can by cloud platform control and the mode that removes distributes in a default within range, wherein the cloud platform is provided with:
the receiving module is used for acquiring the characteristic information of a user and receiving an instruction issued by the user;
the storage module is used for storing the characteristic information of the user issuing the instruction and the characteristic information of the pre-stored staff;
the verification module is used for verifying whether the characteristic information of the user issuing the second instruction is matched with the characteristic information of the user issuing the first instruction or not when at least one second instruction is received in the process of executing the first instruction, and further verifying whether the second instruction is the same as the first instruction or not if the characteristic information of the user issuing the second instruction is matched with the characteristic information of the user issuing the first instruction; and
the dispatching module is used for taking the second instruction as an instruction to be executed when the second instruction is different from the first instruction, dispatching a service robot executing the first instruction to execute the instruction to be executed in sequence according to the time sequence of receiving the instruction after the first instruction is executed, meanwhile, uploading the second instruction and first position information of receiving the first instruction and the second instruction to the cloud platform when the characteristic information of a user issuing the second instruction is verified to be not matched with the characteristic information of the user issuing the first instruction, determining at least one idle service robot close to the first position within a preset range by the cloud platform, sending the second instruction to the idle service robot, and dispatching the idle service robot to the first position to execute the second instruction.
9. The cloud platform-based services robot control system of claim 8, further comprising a movement assembly for movement and pointing services by the services robot, wherein the movement assembly comprises a guide rail, a robotic arm, a number of sets of lifting mechanisms, and a mobile enclosure;
the lifting mechanisms are distributed in the preset range, each lifting mechanism comprises at least two lifters capable of lifting back and forth between the space above the ground surface and the space below the ground surface through an extension channel arranged on the ground surface, and the tops of the lifters are suitable for placing the service robot;
wherein the guide rail is used for the directional movement of the service robot and extends between a plurality of groups of the lifting mechanisms below the ground surface;
the mechanical arms correspond to the plurality of groups of lifting mechanisms respectively and are used for matching the cloud platform to automatically grab the service robot on the guide rail to the top of the corresponding lifter;
wherein the mobile closure cooperates with the lift for closing the extended tunnel when the lift is lowered below the surface of the earth.
10. Storage medium of a cloud platform based service robot control method, characterized in that the storage medium has stored thereon a computer program which, when executed by a computer, implements the method according to any one of claims 1 to 7.
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| CN110457146A (en)* | 2019-04-30 | 2019-11-15 | 北京云迹科技有限公司 | The processing method and processing device of robot data |
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