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CN111815865A - Self-service equipment for government affair service and control method thereof - Google Patents

Self-service equipment for government affair service and control method thereof
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Publication number
CN111815865A
CN111815865ACN202010440031.4ACN202010440031ACN111815865ACN 111815865 ACN111815865 ACN 111815865ACN 202010440031 ACN202010440031 ACN 202010440031ACN 111815865 ACN111815865 ACN 111815865A
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CN
China
Prior art keywords
module
self
service
user information
spotlight
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Pending
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CN202010440031.4A
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Chinese (zh)
Inventor
黄艺龙
闵鹏
邹必栋
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Shenzhen Emperor Technology Co Ltd
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Shenzhen Emperor Technology Co Ltd
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Priority to CN202010440031.4ApriorityCriticalpatent/CN111815865A/en
Publication of CN111815865ApublicationCriticalpatent/CN111815865A/en
Pendinglegal-statusCriticalCurrent

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Abstract

The invention relates to the technical field of self-service equipment, in particular to self-service equipment for government affair service and a control method thereof, wherein the equipment comprises the following components: the device comprises a main machine body, a control unit and a display unit, wherein the main machine body is provided with a spotlight and more than two module installation positions, and a user information input module is arranged in each module installation position; the light emitting end of the spotlight is aligned with at least one module mounting position; the spot lamp is connected with a main control module, a self-service program is stored in the main control module, and the main control module is used for driving and controlling the working state of the spot lamp according to the running progress of the self-service program; the self-service equipment for government affair service is provided with the spotlight, and can prompt the position of the corresponding functional module in real time according to the flow of the self-service, so that an operator can find the corresponding functional module quickly, the working efficiency of the operator is effectively improved, and the equipment is further promoted in the market.

Description

Self-service equipment for government affair service and control method thereof
Technical Field
The invention relates to the technical field of self-service equipment, in particular to self-service equipment for government affair service and a control method of the self-service equipment for government affair service.
Background
With the development of science and technology, the application of electronic technology is more and more extensive; government agencies have also begun using various electronic devices to handle public government services; and more government affairs business can be handled through self-service equipment, and it is very big to have made things convenient for citizen to handle government affairs, has shortened the time that gets the number and line up, has also alleviateed counter staff's pressure to improve efficiency of handling affairs, and then reduce the cost of labor.
The existing self-service equipment for government affair service is provided with user information acquisition modules such as a fingerprint input module, an identity card verification module, a signature module and the like, and as the equipment is provided with a plurality of modules and lacks the position prompt function of each module, when the self-service equipment for government affair service is used, a citizen needs to spend more time to be familiar with the position and the use method of each module, so that the handling efficiency of the citizen is reduced; is not beneficial to the popularization of the self-service equipment in the market.
Disclosure of Invention
In order to overcome the defects, the invention aims to provide self-service equipment for government affairs service with a module position prompting function and a control method based on the self-service equipment.
The purpose of the invention is realized by the following technical scheme:
the invention is a self-service device for government affairs service, comprising:
the device comprises a main machine body, a control unit and a display unit, wherein the main machine body is provided with a spotlight and more than two module installation positions, and a user information input module is arranged in each module installation position; the light emitting end of the spotlight is aligned with at least one module mounting position; the spot lamp is characterized in that a main control module is connected to the spot lamp, a self-service program is stored in the main control module, and the main control module is used for carrying out drive control on the working state of the spot lamp according to the running progress of the self-service program.
In the invention, the spotlight is provided with an angle regulator, and the angle regulator is used for regulating the angle of the light emitting end of the spotlight according to the driving control instruction of the main control module.
In the invention, the number of the spot lamps is consistent with that of the user information input modules, and the light emitting end of each spot lamp is aligned with one user information input module.
In the present invention, the user information entry module includes: the fingerprint identification device comprises a left-hand fingerprint input instrument, a right-hand fingerprint input instrument, an identity card reader and a signature module.
In the invention, the module installation position is a groove part arranged on the main body, the left-hand fingerprint input instrument, the right-hand fingerprint input instrument and the signature module are arranged in the groove part, a cover plate is arranged on an opening of the groove part, and the cover plate is connected with a telescopic motor through a cover plate push rod.
In the invention, the bottoms of the left-hand fingerprint input instrument, the right-hand fingerprint input instrument and the signature module are connected with a lifting motor through a lifting push rod.
In the invention, a main operation screen and an auxiliary display screen are arranged on the main machine body, and the main operation screen is used for a user to perform input operation; and the auxiliary display screen is used for displaying the auxiliary information.
Based on the same inventive concept, the present invention may also be a control method of the self-service device for government affairs service as described above, comprising:
acquiring the current running progress of a self-service program, and determining the information of a user information input module needing to be driven according to the running progress;
and driving a spotlight to project lamplight to the user information input module corresponding to the information of the user information input module according to the information of the user information input module.
In the present invention, the driving the spotlight to project the light to the user information entry module corresponding to the information of the user information entry module includes:
extracting corresponding module position information from the information of the user information input module;
and driving an angle regulator on the spotlight according to the module position information, so that the light emitting end of the spotlight faces the user information input module corresponding to the information of the user information input module, and the spotlight is driven to emit light.
In the present invention, the driving the spotlight to project the light to the user information entry module corresponding to the information of the user information entry module includes:
and acquiring information of the spotlight corresponding to the user information input module, and driving the corresponding spotlight to emit light according to the information of the spotlight.
The self-service equipment for government affair service is provided with the spotlight, and can prompt the position of the corresponding functional module in real time according to the flow of the self-service, so that an operator can find the corresponding functional module quickly, the working efficiency of the operator is effectively improved, and the equipment is further promoted in the market.
Drawings
For the purpose of easy explanation, the present invention will be described in detail with reference to the following preferred embodiments and the accompanying drawings.
FIG. 1 is a schematic overall structure diagram of one embodiment of the self-service device of the present invention;
FIG. 2 is a schematic overall structure diagram of another embodiment of the self-service device of the present invention;
FIG. 3 is a schematic overall structure diagram of another embodiment of the self-service device of the present invention;
FIG. 4 is a schematic view of a partial structure of the self-service device of the present invention;
FIG. 5 is a schematic workflow diagram of one embodiment of a self-service device control method of the present invention;
FIG. 6 is a schematic workflow diagram of another embodiment of a control method of a self-service device according to the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is further described in detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
In the description of the present invention, it is to be understood that the terms "center", "longitudinal", "lateral", "length", "width", "thickness", "upper", "lower", "front", "rear", "left", "right", "vertical", "horizontal", "top", "bottom", "inner", "outer", "clockwise", "counterclockwise", and the like, indicate orientations and positional relationships based on those shown in the drawings, and are used only for convenience of description and simplicity of description, and do not indicate or imply that the device or element being referred to must have a particular orientation, be constructed and operated in a particular orientation, and thus, should not be considered as limiting the present invention. Furthermore, the terms "first", "second" and "first" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, features defined as "first", "second", may explicitly or implicitly include one or more of the described features. In the description of the present invention, "a plurality" means two or more unless specifically defined otherwise.
In the description of the present invention, it should be noted that the terms "mounted," "connected," and "connected" are to be construed broadly and may be, for example, fixedly connected, detachably connected, or integrally connected unless otherwise explicitly stated or limited. Either mechanically or electrically. Either directly or indirectly through intervening media, either internally or in any other relationship. The specific meanings of the above terms in the present invention can be understood by those skilled in the art according to specific situations.
The following describes a self-service device for government affairs services according to an embodiment of the present invention, referring to fig. 1 and 2, which includes:
the mobile terminal comprises amain machine body 101, wherein amain operation screen 102 is arranged on themain machine body 101, and themain operation screen 102 is used for a user to perform input operation; theauxiliary display screen 103 is used for displaying auxiliary information, and specifically comprises an operation mode of the display device, positions and using methods of the modules and the like; themonitoring camera 104 is used for monitoring the whole operation process and recording the video of the whole operation process; areceipt printer 105, wherein thereceipt printer 105 is used for receipt printing of various business acceptance results, and printer status and consumable material exhaustion detection are realized; thebinocular camera 106 is provided with a visible light and infrared double CMOS sensor and is used for face recognition and photographing; thebank card socket 107 is used for inserting a bank card, supporting payment of all businesses related to the union pay card, supporting information acquisition of bank card numbers and the like, and simultaneously being compatible with the union pay magnetic stripe card and the chip card; theflash payment module 108 supports a financial card or a Unionpay mobile payment product with a flash payment function, and realizes non-contact payment; thekeyboard 109 is a Unionpay key keyboard, and is matched with a Unionpay card reader to acquire Unionpay card payment encryption key information; theprinter 110 is provided with a form A4 color laser printer and is used for printing A4 forms of various business acceptance results; the high-speed shooting instrument 111 is positioned above the paper outlet of theprinter 110, paper evidences or certification material electronic file data are provided for realizing business items which are not handled in real time, hardware equipment of the high-speed shooting instrument 111 needs to be configured, the high-speed shooting instrument 111 has an active light supplementing function, the light supplementing brightness is uniform, and the imaging effect does not generate a light spot effect; the two-dimensional code scanner 112 supports information reading and collection of bar codes and two-dimensional codes, and scans, collects and identifies license receipt bar codes of various industries, industry acceptance receipt bar codes and mobile phone mobile payment two-dimensional graphic code data; theendorsement module 113 is compatible with information reading, writing and updating of electronic chip certificates such as port and Macau electronic pass, Taiwan electronic pass, Guangdong province residence permit and the like, and simultaneously needs to realize image-text information printing in an erasable area; thesignature module 114, thesignature module 114 needs to adopt an electromagnetic screen signature mode to keep the signature handwriting record; the loudspeaker provides voice prompt and remote assistance voice conversation in the service acceptance process; the pickup module is used for providing remote assistance voice conversation and artificial intelligence voice acquisition; theidentity card reader 115 is used for reading and collecting identity cards of second generation residents of China, Hongkong and Australia residence card chip personal information and fingerprint information; fingerprint camera 122: the number of thefingerprint cameras 122 is 2, the left-handfingerprint input instrument 116 and the right-handfingerprint input instrument 117 are aligned with onefingerprint camera 122, thefingerprint camera 122 is used for monitoring the whole double-hand fingerprint acquisition process and recording the whole operation process video, so that illegal behaviors of adopting artificial finger molds to replace real fingerprint acquisition are avoided, and the applicant transacting the application is ensured to be consistent with the actually input fingerprint information; each module is connected with the main control module;
in this embodiment, themain body 101 is provided with more than onespotlight 118 and more than two module mounting positions, and each module mounting position is provided with a user information input module; the user information entry module includes: a left-handfingerprint input instrument 116, a right-handfingerprint input instrument 117, anID card reader 115 and asignature module 114; the left-handfingerprint input instrument 116 and the right-handfingerprint input instrument 117 are respectively used for inputting fingerprint information of a left hand and a right hand, and can automatically realize the cutting specified by two police fingerprint standards according to different service requirements, so that 2 fingerprint instruments are adopted to realize the simultaneous acquisition of the fingers of the left hand and the fingers of the right hand; be connected with main control module on the shot-light 118, the storage has self-service procedure in the main control module, main control module is used for the basis self-service procedure's operation progress, right the operating condition of shot-light 118 carries out drive control, just be equipped with angle regulator on the shot-light 118, angle regulator is used for the basis main control module's drive control instruction, right the angle of the light-emitting end of shot-light 118 is adjusted, makes the light-emitting end of shot-light 118 with one the module installation phase is aimed at.
Therefore, when the self-service program runs to the position where theidentity card reader 115 needs to be driven, the main control module drives the angle adjuster to enable the light emitting end of thespotlight 118 to face theidentity card reader 115 and emit light, so as to remind a user that theidentity card reader 115 needs to be operated and the position of theidentity card reader 115 is required. When in the subsequent step, if the user needs to use the left-handfingerprint input instrument 116 and the right-handfingerprint input instrument 117, the angle adjuster is driven to enable the light emitting end of onespotlight 118 to face the left-handfingerprint input instrument 116, and the light emitting end of theother spotlight 118 to face the right-handfingerprint input instrument 117; to remind the user that the left-handfingerprint input instrument 116 and the right-handfingerprint input instrument 117 need to be operated currently, and the positions of the left-handfingerprint input instrument 116 and the right-handfingerprint input instrument 117.
Referring to fig. 2, in another embodiment, themain body 101 is provided with aspotlight 118 and more than two module mounting locations, and each module mounting location is provided with a user information entry module; the number of thespot lights 118 corresponds to the number of the user information entry modules one by one, and the light emitting end of eachspot light 118 is aligned with one user information entry module. The user information entry module includes: a left-handfingerprint input instrument 116, a right-handfingerprint input instrument 117, anID card reader 115 and asignature module 114; the finger print recording instrument and the right fingerprint recording instrument 117 are respectively used for recording fingerprint information of a left hand and a right hand, and can automatically realize the cutting specified by two police fingerprint standards according to different service requirements, so that 2 finger prints are adopted to realize the simultaneous acquisition of fingers of the left hand and the right hand; thespotlight 118 is connected with a main control module, a self-service program is stored in the main control module, and the main control module is used for acquiring information of thespotlight 118 corresponding to the user information input module according to the running progress of the self-service program and driving thecorresponding spotlight 118 to emit light according to the information of thespotlight 118.
Therefore, when the self-service program runs to the position where theidentity card reader 115 needs to be driven, the main control module drives thespot light 118 aligned with theidentity card reader 115 to emit light so as to remind the user that theidentity card reader 115 needs to be operated currently and the position of theidentity card reader 115. In the subsequent step, if the user needs to use the left-handfingerprint input instrument 116 and the right-handfingerprint input instrument 117, the twospot lights 118 aligned with the left-handfingerprint input instrument 116 and the right-handfingerprint input instrument 117 are respectively driven to emit light; to remind the user that the left-handfingerprint input instrument 116 and the right-handfingerprint input instrument 117 need to be operated currently, and the positions of the left-handfingerprint input instrument 116 and the right-handfingerprint input instrument 117.
Referring to fig. 3, in another embodiment, the self-service device for government services of the present invention may be provided with an angle adjuster on a portion of thespot light 118, so that the angle of the light emitting end can be adjusted according to the positions of different user information entry modules; meanwhile, the light emitting ends of the other portion of thelamps 118 are fixed in angle and are all aligned with a predetermined user information entry module.
Preferably, referring to fig. 4, the module mounting location includes a groove portion disposed on themain body 101, the left-handfingerprint input device 116, the right-handfingerprint input device 117, and thesignature module 114 are disposed in the groove portion, an opening of the groove portion is provided with acover plate 119, and thecover plate 119 is connected to a telescopic motor through a coverplate push rod 120; the bottoms of the left-handfingerprint input instrument 116, the right-handfingerprint input instrument 117 and thesignature module 114 are connected with a lifting motor through alifting push rod 121.
In the device, because the left-handfingerprint input instrument 116, the right-handfingerprint input instrument 117 and thesignature module 114 are easily damaged components, when the device is not used at ordinary times, the left-handfingerprint input instrument 116, the right-handfingerprint input instrument 117 and thesignature module 114 are hidden in the groove part through the lifting motor and are covered by thecover plate 119, thecover plate 119 is linked with the telescopic motor, when a certain module is needed, the corresponding telescopic motor drives thecover plate 119 to slide, the module is exposed, the module is lifted to a certain height through the lifting motor at the bottom of the module, and thespotlight 118 irradiates the module; after use, the module is lowered and thecover 119 is repositioned to cover again. Moreover, thecover push rod 120 is hinged with thecover 119; the left side and the right side of the groove part are provided with sliding grooves, thecover plate 119 can slide in the two sliding grooves, and the sliding grooves also play a role in guiding and limiting; four corners of left handfingerprint input instrument 116, right fingerprint input instrument 117,signature module 114 are equipped with the recess, and the opening bottom of cabinet-type air conditioner corresponds and is equipped with the arch, and protruding and recess shape phase-match, whenlift push rod 121 promoted the instrument and goes up and down, recess and protruding play the spacing effect of direction.
The following describes a control method of a self-service device for government affairs services according to an embodiment of the present invention, referring to fig. 5, which includes:
s101, determining information of a user information input module according to the running progress of a program
Acquiring the current running progress of a self-service program, and determining the information of a user information input module needing to be driven according to the running progress; the method specifically comprises the following steps: when a user transacts business on the self-service equipment, the self-service program drives a corresponding user information input module according to a specific business flow; and if the self-service program runs to the identity card reader needing to be driven, acquiring the information of the identity card reader in the system.
S102, extracting position information of the user information input module
Extracting corresponding module position information from the information of the user information input module according to the information of the user information input module; the system stores the position information of each user information input module; and if the identity card reader is determined to be required to be driven currently, searching and calling the identity card reader in the system.
S103, adjusting the angle of the spotlight and emitting light
And driving an angle regulator on the spotlight according to the module position information, so that the light emitting end of the spotlight faces the user information input module corresponding to the information of the user information input module, and the spotlight is driven to emit light. The method specifically comprises the following steps: after the position information of the identity card reader is extracted, the angle of the spotlight is adjusted according to the position information, so that the spotlight emits light after being aligned with the identity card reader.
Preferably, in this embodiment, the pre-stored patterns or characters can be extracted from the system according to the information of the user information entry module, if the user information entry module to be driven is an identity card reader, the patterns of the "certificates" and the characters of the "identity cards" matched with the identity card reader can be extracted from the system, and then the extracted patterns and characters are displayed in the spotlight, which is more beneficial to the quick operation of the user.
In another embodiment, a method for controlling a self-service device for government services according to the present invention is described in detail below, with reference to fig. 6, which includes:
s201, determining information of the user information input module according to the running progress of the program
Acquiring the current running progress of a self-service program, and determining the information of a user information input module needing to be driven according to the running progress; the method specifically comprises the following steps: when a user transacts business on the self-service equipment, the self-service program drives a corresponding user information input module according to a specific business flow; and if the self-service program runs to the identity card reader needing to be driven, acquiring the information of the identity card reader in the system.
S202, acquiring information of the spotlight corresponding to the user information input module
Acquiring information of a spotlight corresponding to the user information input module; in the embodiment, the spot lamps correspond to the user information input modules one by one; in the system, the corresponding information of the spot light and each user information input module is stored in advance; if the ID card reader corresponds to the first spotlight, the information of the first spotlight is called from the system when the ID card reader is determined to be driven.
S203, driving the corresponding spot lamp to emit light
Driving the corresponding spotlight to emit light according to the information of the spotlight; the method specifically comprises the following steps: after the information of the first spotlight is extracted, the first spotlight is driven to enable the first spotlight aligned with the identity card reader to emit light.
Preferably, in this embodiment, the pre-stored patterns or characters can be extracted from the system according to the information of the user information entry module, if the user information entry module to be driven is an identity card reader, the patterns of the "certificates" and the characters of the "identity cards" matched with the identity card reader can be extracted from the system, and then the extracted patterns and characters are displayed in the spotlight, which is more beneficial to the quick operation of the user.
In the description of the present specification, reference to the description of the terms "one embodiment", "some embodiments", "an illustrative embodiment", "an example", "a specific example", or "some examples", etc., means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the present invention. In this specification, schematic representations of the above terms do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents and improvements made within the spirit and principle of the present invention are intended to be included within the scope of the present invention.

Claims (10)

CN202010440031.4A2020-05-222020-05-22Self-service equipment for government affair service and control method thereofPendingCN111815865A (en)

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Application publication date:20201023


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