CN111754190A - Micro suggestion processing method and device - Google Patents
Micro suggestion processing method and deviceDownload PDFInfo
- Publication number
- CN111754190A CN111754190ACN202010440006.6ACN202010440006ACN111754190ACN 111754190 ACN111754190 ACN 111754190ACN 202010440006 ACN202010440006 ACN 202010440006ACN 111754190 ACN111754190 ACN 111754190A
- Authority
- CN
- China
- Prior art keywords
- suggestion
- micro
- information
- user
- handling
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Images
Classifications
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
Landscapes
- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Strategic Management (AREA)
- Engineering & Computer Science (AREA)
- Tourism & Hospitality (AREA)
- Entrepreneurship & Innovation (AREA)
- General Business, Economics & Management (AREA)
- Marketing (AREA)
- Theoretical Computer Science (AREA)
- Economics (AREA)
- General Physics & Mathematics (AREA)
- Physics & Mathematics (AREA)
- Quality & Reliability (AREA)
- Data Mining & Analysis (AREA)
- Operations Research (AREA)
- Development Economics (AREA)
- Educational Administration (AREA)
- Health & Medical Sciences (AREA)
- General Health & Medical Sciences (AREA)
- Primary Health Care (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
Description
Technical Field
The invention belongs to the technical field of information processing methods, and particularly relates to a micro suggestion processing method and device.
Background
A proposal refers to a suggestion to submit a meeting discussion decision. In the operation management of large groups and companies, proposals are often generated, and the proposals decided in discussion need to be handed over to different departments.
Generally, proposals are very formal, all have fixed processes and approval procedures, and the transaction period is long. In daily life, employees can possibly provide 'micro-suggestions' and 'micro-suggestions' aiming at found problems at any time, and the suggestions can be implemented without examination and approval step by step and combination of multiple departments. In order to further widen the way for the staff to propose suggestions, bring convenience to the staff to propose micro suggestions anytime and anywhere, and through on-line and off-line micro negotiation, micro supervision development and negotiation result feedback, a processing method specially aiming at the micro suggestions needs to be developed.
Disclosure of Invention
The present invention is directed to solving at least one of the problems of the prior art. Therefore, the invention provides a micro suggestion processing method and a device.
According to a first aspect of the present invention, a micro-suggestion processing method includes the steps of:
acquiring micro suggestion information and sending the micro suggestion information to a suggestion processing terminal;
obtaining suggestion response information, wherein the suggestion response information is sent by the suggestion processing terminal;
acquiring a preset to-be-processed suggestion information identifier;
acquiring a preset mapping relation of a user terminal;
and acquiring micro suggestion solution progress information to be sent, wherein the micro suggestion solution progress information is obtained according to the suggestion response information, a preset suggestion information identifier to be processed and a mapping relation of a user terminal.
In the above micro suggestion processing method, the mapping relationship of the user terminal refers to an existing user hierarchy, such as: managers, personnel under the handling units and personnel under the delivery units.
The micro-suggestion processing method comprises the following steps:
and (4) identification of the suggested information: draft box, to be checked, not passed, to be submitted, in handling, in reply and finished;
the former user is a staff and can process the suggestions of the information identifier of a draft box, pending transaction (approved), and reply (the former user is the suggestion lead person);
the current user is a person under a dealing unit and can process the suggestion that the information identifier is to be audited and to be dealt with;
the current user is a person under a handling unit, and can process information identification as in handling (the current user is a person under a handling unit appointed by the handling unit) and reply (the current user is a person under a handling unit appointed by the handling unit);
the current user is an administrator, and can help staff, a handling unit and personnel under the handling unit to handle things under all states.
According to some embodiments of the invention, the advice response information comprises an indication of advice information to be processed.
According to some embodiments of the invention, the advice response information further comprises an indication of failed advice information.
In the micro-suggestion processing method, the suggestion processing terminal firstly judges whether the suggestion submitted by the employee belongs to the draft suggestion or the micro-suggestion, if the suggestion belongs to the draft suggestion, the suggestion is sent to the draft box, and judgment is carried out again after the employee is modified. If the micro suggestion belongs to the micro suggestion, the subsequent processing flow is entered.
And the proposal processing terminal is close to the proposal flow and processes the micro-proposal submitted by the staff according to roles and rights.
If the received micro-suggestion state is a draft suggestion, only the details of the micro-suggestion submitted by the user and the modified micro-suggestion can be checked, and other processes cannot be entered.
If the received micro suggestion state is to be audited, the user can enter an audit process under the submitting unit.
If the received micro suggestion state is that the audit is not passed, only the details of the micro suggestion can be checked, and the micro suggestion cannot enter other processes.
If the received micro-suggestion state is to be submitted, the user can enter a submitting or submitting flow under a submitting unit.
The user is an employee and can enter the handling process.
If the received micro-suggestion state is transacted, the user can enter a reply process under a transacting unit.
If the received micro suggestion state is a reply, the user can perform a reply process under the handling unit.
If the received micro-suggestion state is a reply and the user is a submitting user, a satisfaction evaluation process can be entered.
Aiming at the auditing process:
the received micro-suggestion is passed, and a delivery or lead flow can be entered.
The received micro-suggestion is that the audit is not passed, and the transaction flow cannot be entered due to the audit reason.
Aiming at the procedure of handling:
the received micro-suggestion state is to be submitted, the user is an employee and can lead the user to handle or reply, and the state is changed into a reply.
Aiming at the procedure of canceling the handling:
the received micro-suggestion state is handling, the user is an employee and is a lead user, the lead can be cancelled, and the state is changed into pending handling.
Aiming at the delivery process:
the received micro-suggestion state is that the micro-suggestion state is approved and has information of a transaction unit, and the state of the user is changed into transaction under the transaction unit.
Aiming at the reply process:
the received micro-suggestion state is transacted/replied, and the user is an employee and the lead is the user or the user can reply under the transaction unit where the micro-suggestion is located.
And aiming at the satisfaction degree evaluation process:
the received micro-suggestion state is a reply, the user is a submitter, feedback can be given to replies of other workers under the handling organization/the handling organization, if the result is satisfactory, the micro-suggestion handling is finished, and the state is changed to be finished.
According to the micro-suggestion processing method provided by the embodiment of the invention, at least the following beneficial effects are achieved:
the on-line has the suggestions that the audit is passed but not submitted/forwarded out, and the micro-suggestions are promoted to be dealt with or replied in time through the handling process, so that the main role of professional specialties or organization advantages of the staff is played.
The micro-advice can promote the timely handling and replying of the advice through the processes of auditing, getting, handing, handling and replying. The timely handling and replying of the micro-advice can also promote the collection of the micro-advice. Can stimulate the job-performing enthusiasm of the staff to the maximum extent.
A micro-advice processing apparatus according to an embodiment of the second aspect of the invention comprises means for performing the above-described method.
An electronic device according to an embodiment of the third aspect of the present invention includes a memory for storing a computer program including program instructions and a processor configured to call the program instructions to execute the above method.
A computer storage medium according to an embodiment of the fourth aspect of the invention stores a computer program comprising program instructions which, when executed by a processor, cause the processor to perform the method described above.
Drawings
FIG. 1 is a flow chart of a micro-suggestion processing method.
Fig. 2 is a schematic diagram of the construction of the micro-advice processing arrangement.
FIG. 3 is a schematic diagram of the architecture of the micro-suggestion processing electronics.
Detailed Description
The following are specific examples of the present invention, and the technical solutions of the present invention will be further described with reference to the examples, but the present invention is not limited to the examples.
Example 1
The present example provides a micro-suggestion processing method, the flow of which is shown in fig. 1, and the method includes the following steps:
acquiring micro suggestion information and sending the micro suggestion information to a suggestion processing terminal;
obtaining suggestion response information, wherein the suggestion response information is sent by the suggestion processing terminal;
acquiring a preset to-be-processed suggestion information identifier;
acquiring a preset mapping relation of a user terminal;
and acquiring micro suggestion solution progress information to be sent, wherein the micro suggestion solution progress information is obtained according to the suggestion response information, a preset suggestion information identifier to be processed and a mapping relation of a user terminal.
According to some embodiments of the invention, the advice response information comprises an indication of advice information to be processed.
According to some embodiments of the invention, the advice response information further comprises an indication of failed advice information.
In the micro-suggestion processing method, the suggestion processing terminal firstly judges whether the suggestion submitted by the employee belongs to the draft suggestion or the micro-suggestion, if the suggestion belongs to the draft suggestion, the suggestion is sent to the draft box, and judgment is carried out again after the employee is modified. If the micro suggestion belongs to the micro suggestion, the subsequent processing flow is entered.
If the received micro-suggestion state is a draft suggestion, only the details of the micro-suggestion submitted by the user and the modified micro-suggestion can be checked, and other processes cannot be entered.
If the received micro suggestion state is to be audited, the user can enter an audit process under the submitting unit.
If the received micro suggestion state is that the audit is not passed, only the details of the micro suggestion can be checked, and the micro suggestion cannot enter other processes.
If the received micro-suggestion state is to be submitted, the user can enter a submitting or submitting flow under a submitting unit.
The user is an employee and can enter the handling process.
If the received micro-suggestion state is transacted, the user can enter a reply process under a transacting unit.
If the received micro suggestion state is a reply, the user can perform a reply process under the handling unit.
If the received micro-suggestion state is a reply and the user is a submitting user, a satisfaction evaluation process can be entered.
Aiming at the auditing process:
the received micro-suggestion is passed, and a delivery or lead flow can be entered.
The received micro-suggestion is that the audit is not passed, and the transaction flow cannot be entered due to the audit reason.
Aiming at the procedure of handling:
the received micro-suggestion state is to be submitted, the user is an employee and can lead the user to handle or reply, and the state is changed into a reply.
Aiming at the procedure of canceling the handling:
the received micro-suggestion state is handling, the user is an employee and is a lead user, the lead can be cancelled, and the state is changed into pending handling.
Aiming at the delivery process:
the received micro-suggestion state is that the micro-suggestion state is approved and has information of a transaction unit, and the state of the user is changed into transaction under the transaction unit.
Aiming at the reply process:
the received micro-suggestion state is transacted/replied, and the user is an employee and the lead is the user or the user can reply under the transaction unit where the micro-suggestion is located.
And aiming at the satisfaction degree evaluation process:
the received micro-suggestion state is a reply, the user is a submitter, feedback can be given to replies of other workers under the handling organization/the handling organization, if the result is satisfactory, the micro-suggestion handling is finished, and the state is changed to be finished.
Example 2
The present example provides amicro-advice processing arrangement 20, as shown in fig. 2, comprising means for performing the method of example 1, which arrangement may comprise:
the receivingunit 201 is configured to receive a micro-suggested text, where a proposed keyword in the micro-suggested text constitutes first keyword phrase information.
Aprocessing unit 202, configured to obtain suggestion response information, where the suggestion response information is sent by the suggestion processing terminal;
theprocessing unit 202 is further configured to obtain a preset to-be-processed suggestion information identifier;
theprocessing unit 202 is further configured to obtain a preset mapping relationship of the user terminal;
theprocessing unit 202 is further configured to obtain micro suggestion resolution progress information to be sent, where the micro suggestion resolution progress information is obtained according to the suggestion response information, a preset to-be-processed suggestion information identifier, and a mapping relationship of a user terminal.
Example 3
This example provides anelectronic device 30 which, as shown in fig. 3, may comprise areceiver 301, amemory 302 and aprocessor 303, thereceiver 301, thememory 302 and theprocessor 303 being connected by one or more communication buses.
Thereceiver 301 may be used to receive data, for example, thereceiver 301 may be used to receive micro-suggested text.
Theprocessor 303 may be a central processing unit, and theprocessor 303 may also be other general purpose processors, digital signal processors, application specific integrated circuits, off-the-shelf programmable gate arrays or other editable logic devices, discrete gate or transistor logic devices, discrete hardware components, or the like. A general purpose processor may be a microprocessor, and optionally, theprocessor 303 may be any conventional processor or the like. Thememory 302 is used for storing program instructions. Aprocessor 303 for calling program instructions stored in thememory 302 for performing the method of embodiment 1, namely:
acquiring micro suggestion information and sending the micro suggestion information to a suggestion processing terminal;
obtaining suggestion response information, wherein the suggestion response information is sent by the suggestion processing terminal;
acquiring a preset to-be-processed suggestion information identifier;
acquiring a preset mapping relation of a user terminal;
and acquiring micro suggestion solution progress information to be sent, wherein the micro suggestion solution progress information is obtained according to the suggestion response information, a preset suggestion information identifier to be processed and a mapping relation of a user terminal.
Example 4
The present example provides a computer storage medium storing a computer program comprising program instructions that, when executed by a processor, cause the processor to perform the method of embodiment 1.
Claims (6)
1. A method of micro-suggestion processing, comprising the steps of:
acquiring micro suggestion information and sending the micro suggestion information to a suggestion processing terminal;
obtaining suggestion response information, wherein the suggestion response information is sent by the suggestion processing terminal;
acquiring a preset to-be-processed suggestion information identifier;
acquiring a preset mapping relation of a user terminal;
and acquiring micro suggestion solution progress information to be sent, wherein the micro suggestion solution progress information is obtained according to the suggestion response information, a preset suggestion information identifier to be processed and a mapping relation of a user terminal.
2. The micro-suggestion processing method of claim 1, wherein the suggestion response information comprises a suggestion information identification to be processed.
3. The micro-suggestion processing method of claim 1, wherein the suggestion response information further comprises a failed suggestion information identification.
4. A micro-advice processing arrangement, characterized in that the arrangement comprises means for performing the method according to any of the claims 1-3.
5. An electronic device comprising a memory for storing a computer program comprising program instructions and a processor configured to invoke the program instructions to perform the method of any of claims 1 to 3.
6. A computer storage medium, characterized in that the computer storage medium stores a computer program comprising program instructions that, when executed by a processor, cause the processor to perform the method according to any of claims 1-3.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010440006.6ACN111754190B (en) | 2020-05-22 | 2020-05-22 | Micro-suggestion processing method and device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010440006.6ACN111754190B (en) | 2020-05-22 | 2020-05-22 | Micro-suggestion processing method and device |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN111754190Atrue CN111754190A (en) | 2020-10-09 |
| CN111754190B CN111754190B (en) | 2024-05-14 |
Family
ID=72674107
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202010440006.6AActiveCN111754190B (en) | 2020-05-22 | 2020-05-22 | Micro-suggestion processing method and device |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN111754190B (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN116664080A (en)* | 2023-07-25 | 2023-08-29 | 山东唐和智能科技有限公司 | Micro-suggestion information processing system and method |
Citations (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2001249973A (en)* | 2000-03-06 | 2001-09-14 | Toray Ind Inc | Proposal acceleration system |
| US8306843B1 (en)* | 2009-11-30 | 2012-11-06 | Bank Of America Corporation | Employee feedback and problem management portal |
| US20140108562A1 (en)* | 2012-10-12 | 2014-04-17 | John Panzer | Automatically Suggesting Groups Based on Past User Interaction |
| CN106209463A (en)* | 2016-07-18 | 2016-12-07 | 北京小米移动软件有限公司 | Problem feedback method, device and feedback server |
| CN106952191A (en)* | 2017-03-09 | 2017-07-14 | 深圳市华第时代科技有限公司 | The automatic reviewing method of motion and system |
| US20170345031A1 (en)* | 2016-05-27 | 2017-11-30 | Ncr Corporation | Location context aware computing |
| CN108876122A (en)* | 2018-05-31 | 2018-11-23 | 康键信息技术（深圳）有限公司 | Processing method, device, computer equipment and the storage medium of batch work order |
| CN109615329A (en)* | 2018-12-07 | 2019-04-12 | 广东溢达纺织有限公司 | Processing method, device and computer equipment on the line of conductive suggestion |
| CN110489198A (en)* | 2019-08-22 | 2019-11-22 | 阿里巴巴集团控股有限公司 | A kind of method and system of worksheet |
| WO2020073495A1 (en)* | 2018-10-08 | 2020-04-16 | 平安科技（深圳）有限公司 | Artificial intelligence-based reexamination method, apparatus, and device, and storage medium |
- 2020
- 2020-05-22CNCN202010440006.6Apatent/CN111754190B/enactiveActive
Patent Citations (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2001249973A (en)* | 2000-03-06 | 2001-09-14 | Toray Ind Inc | Proposal acceleration system |
| US8306843B1 (en)* | 2009-11-30 | 2012-11-06 | Bank Of America Corporation | Employee feedback and problem management portal |
| US20140108562A1 (en)* | 2012-10-12 | 2014-04-17 | John Panzer | Automatically Suggesting Groups Based on Past User Interaction |
| US20170345031A1 (en)* | 2016-05-27 | 2017-11-30 | Ncr Corporation | Location context aware computing |
| CN106209463A (en)* | 2016-07-18 | 2016-12-07 | 北京小米移动软件有限公司 | Problem feedback method, device and feedback server |
| CN106952191A (en)* | 2017-03-09 | 2017-07-14 | 深圳市华第时代科技有限公司 | The automatic reviewing method of motion and system |
| CN108876122A (en)* | 2018-05-31 | 2018-11-23 | 康键信息技术（深圳）有限公司 | Processing method, device, computer equipment and the storage medium of batch work order |
| WO2020073495A1 (en)* | 2018-10-08 | 2020-04-16 | 平安科技（深圳）有限公司 | Artificial intelligence-based reexamination method, apparatus, and device, and storage medium |
| CN109615329A (en)* | 2018-12-07 | 2019-04-12 | 广东溢达纺织有限公司 | Processing method, device and computer equipment on the line of conductive suggestion |
| CN110489198A (en)* | 2019-08-22 | 2019-11-22 | 阿里巴巴集团控股有限公司 | A kind of method and system of worksheet |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN116664080A (en)* | 2023-07-25 | 2023-08-29 | 山东唐和智能科技有限公司 | Micro-suggestion information processing system and method |
| CN116664080B (en)* | 2023-07-25 | 2023-10-10 | 山东唐和智能科技有限公司 | Micro-suggestion information processing system and method |
Also Published As
| Publication number | Publication date |
|---|---|
| CN111754190B (en) | 2024-05-14 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US8060532B2 (en) | Determining suitability of entity to provide products or services based on factors of acquisition context | |
| US11449947B2 (en) | Subrogation case management | |
| CN108764901B (en) | Leasing method, system, equipment and storage medium based on block chain technology | |
| CN110689470A (en) | Government affair service system based on internet | |
| CN106447475A (en) | Automatic batch checking method and system | |
| CN109948815A (en) | Express delivery cabinet fault handling method, device, express delivery cabinet, manager and storage medium | |
| CN108256721A (en) | A kind of method for scheduling task, terminal device and medium | |
| CN111932266B (en) | Information processing methods, devices, electronic equipment and storage media | |
| CN114493843A (en) | A business approval method, apparatus, electronic device, and computer-readable medium | |
| CN108830578A (en) | A kind of safe financial transaction managing and control system | |
| EP2156327A1 (en) | Contact details service | |
| US20160098803A1 (en) | Title document rules engine method and apparatus | |
| CN111259793B (en) | Nuclear power station material arrival registration method, device, computer equipment and storage medium | |
| CN107038645A (en) | Method for processing business, apparatus and system and server | |
| WO2020215687A1 (en) | Method and apparatus for monitoring data transmission, and computer device and storage medium | |
| CN110796556A (en) | Information processing method and device, computer readable storage medium and electronic equipment | |
| US20110093402A1 (en) | Ensuring acceptability of software license agreements or legal agreements | |
| CN108038667B (en) | Policy generation method, device and equipment | |
| CN111754190A (en) | Micro suggestion processing method and device | |
| CN113689156A (en) | Warehouse checking method and device, computer readable storage medium and electronic equipment | |
| CN103870325B (en) | Flow engine processing method | |
| CN108022081A (en) | A kind of company information integrated service system based on internet | |
| CN103177004B (en) | Ensure the method and system that repaid card data is consistent | |
| US6873959B2 (en) | Method for accelerated provision of funds for social services directly to an individual using a smart card | |
| TWM554597U (en) | Batch loan application data processing system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |