CN111555942A - Household appliance, terminal device, monitoring system, control method and display method - Google Patents
Household appliance, terminal device, monitoring system, control method and display methodDownload PDFInfo
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
- H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
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- G01D—MEASURING NOT SPECIALLY ADAPTED FOR A SPECIFIC VARIABLE; ARRANGEMENTS FOR MEASURING TWO OR MORE VARIABLES NOT COVERED IN A SINGLE OTHER SUBCLASS; TARIFF METERING APPARATUS; MEASURING OR TESTING NOT OTHERWISE PROVIDED FOR
- G01D21/00—Measuring or testing not otherwise provided for
- G01D21/02—Measuring two or more variables by means not covered by a single other subclass
- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B19/00—Programme-control systems
- G05B19/02—Programme-control systems electric
- G05B19/04—Programme control other than numerical control, i.e. in sequence controllers or logic controllers
- H—ELECTRICITY
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- H04L12/00—Data switching networks
- H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
- H04L12/2803—Home automation networks
- H04L12/2816—Controlling appliance services of a home automation network by calling their functionalities
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- H04L12/00—Data switching networks
- H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
- H04L12/2803—Home automation networks
- H04L12/2823—Reporting information sensed by appliance or service execution status of appliance services in a home automation network
- H—ELECTRICITY
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- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/04—Processing captured monitoring data, e.g. for logfile generation
- H04L43/045—Processing captured monitoring data, e.g. for logfile generation for graphical visualisation of monitoring data
- H—ELECTRICITY
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- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
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Abstract
Translated fromChinese
Description
Translated fromChinese技术领域technical field
本发明涉及家电设备技术领域，具体而言，涉及一种家电设备、终端设备、家电设备监控系统、家电设备的控制方法、数据显示方法和计算机可读存储介质。The present invention relates to the technical field of home appliances, and in particular, to a home appliance, a terminal device, a home appliance monitoring system, a home appliance control method, a data display method, and a computer-readable storage medium.
背景技术Background technique
一些家电设备由于本身控制机制比较复杂，而且也容易受到安装环境的影响，所以在实际应用中出现问题时往往需要售后人员甚至是研发人员亲自上门去查看参数、调试机器，但是由于没有运行记录，无法重现问题，即使售后人员或研发人员去到现场也需要耗费很大精力查找故障，降低了故障处理的效率。Some home appliances have complex control mechanisms and are easily affected by the installation environment. Therefore, when problems arise in practical applications, after-sales personnel or even R&D personnel are often required to visit the door to check the parameters and debug the machine. However, because there is no running record, The problem cannot be reproduced. Even if after-sales personnel or R&D personnel go to the site, they need to spend a lot of energy to find the fault, which reduces the efficiency of troubleshooting.
发明内容SUMMARY OF THE INVENTION
本发明旨在至少解决现有技术或相关技术中存在的技术问题之一。The present invention aims to solve at least one of the technical problems existing in the prior art or related technologies.
为此，本发明的第一个方面在于提出了一种家电设备。To this end, the first aspect of the present invention is to provide a household appliance.
本发明的第二个方面在于提出了一种终端设备。A second aspect of the present invention is to provide a terminal device.
本发明的第三个方面在于提出了一种家电设备监控系统。A third aspect of the present invention is to provide a home appliance monitoring system.
本发明的第四个方面在于提出了一种家电设备的控制方法。A fourth aspect of the present invention is to provide a control method for household electrical appliances.
本发明的第五个方面在于提出了一种数据显示方法。A fifth aspect of the present invention is to provide a data display method.
本发明的第六个方面在于提出了一种计算机可读存储介质。A sixth aspect of the present invention is to provide a computer-readable storage medium.
有鉴于此，根据本发明的第一个方面，提出了一种家电设备，包括：通信装置，通信装置被配置为与服务器进行通信；存储器，存储器存储有计算机程序；控制器，与通信装置和存储器连接，控制器执行计算机程序时实现：控制通信装置将家电设备的工作状态数据发送至服务器。In view of this, according to a first aspect of the present invention, a household electrical appliance is proposed, comprising: a communication device, the communication device is configured to communicate with a server; a memory, where a computer program is stored in the memory; a controller, which communicates with the communication device and the server; The memory is connected, and the controller executes the computer program to realize: the control communication device sends the working status data of the household electrical appliance to the server.
在该技术方案中，家电设备将自身的工作状态数据通过通信装置发送至服务器，进而能够实现对家电设备的工作状态数据进行历史回放或搜索查看，使得用户、工作人员或售后人员可准确地了解家电设备的工作状态，从而进行精准地控制或维修，提高故障解决的效率。In this technical solution, the home appliance sends its own working state data to the server through the communication device, thereby enabling historical playback or search and viewing of the working state data of the home appliance, so that users, staff or after-sales personnel can accurately understand The working status of home appliances can be accurately controlled or maintained to improve the efficiency of troubleshooting.
根据本发明的上述家电设备，还可以具有以下技术特征：The above-mentioned household appliance according to the present invention may also have the following technical features:
在上述技术方案中，工作状态数据包括运行数据，控制器控制通信装置将运行数据发送至服务器，以供服务器将运行数据进行存储和/或将运行数据发送至终端设备。In the above technical solution, the working state data includes running data, and the controller controls the communication device to send the running data to the server, so that the server can store the running data and/or send the running data to the terminal device.
在该技术方案中，控制器细化梳理整个家电设备可埋点的运行数据，尽量细化各种可完整呈现家电设备工作状态的运行数据，在工作过程中将其上报到后台服务器，可实现运行数据的历史回放或搜索查看。In this technical solution, the controller refines and sorts out the operation data of the entire home appliance can be buried, tries to refine all kinds of operation data that can fully present the working state of the appliance, and reports it to the background server during the working process, which can realize Historical playback or search view of running data.
其中，运行数据包括家电设备开启时间、关闭时间、家电设备运行时长、家电设备内部电路开关的开启和关断情况、控制指令等等。Among them, the operation data includes the opening time, closing time of the home appliance, the running time of the home appliance, the on and off conditions of the internal circuit switch of the home appliance, control instructions, and the like.
在上述任一技术方案中，工作状态数据包括传感器检测数据，控制器控制通信装置将传感器检测数据发送至服务器，以供服务器将传感器检测数据进行存储和/或将传感器检测数据发送至终端设备。In any of the above technical solutions, the working state data includes sensor detection data, and the controller controls the communication device to send the sensor detection data to the server, so that the server can store the sensor detection data and/or send the sensor detection data to the terminal device.
在该技术方案中，传感器检测数据即为可通过传感器检测到的数据，例如水温、水流量等。在工作过程中将传感器检测数据上报到后台服务器，可实现传感器检测数据的历史回放或搜索查看。In this technical solution, the sensor detection data is the data that can be detected by the sensor, such as water temperature, water flow rate, and the like. During the working process, the sensor detection data is reported to the background server, which can realize the historical playback or search and view of the sensor detection data.
在上述任一技术方案中，还包括：传感器，传感器被配置为采集传感器检测数据。In any of the above technical solutions, the method further includes: a sensor, where the sensor is configured to collect sensor detection data.
在该技术方案中，传感器用于采集传感器检测数据，传感器包括温度传感器、流量传感器等，可实现对家电设备工作状态数据的精准采集。In this technical solution, the sensor is used to collect sensor detection data, and the sensor includes a temperature sensor, a flow sensor, etc., which can realize accurate collection of the working state data of the home appliance.
根据本发明的第二个方面，提出了一种终端设备，包括：通信装置，通信装置被配置为与服务器进行通信；交互界面，交互界面被配置为接收查询指令，以及显示家电设备的工作状态数据；存储器，存储器存储有计算机程序；控制器，与通信装置、交互界面和存储器连接，控制器执行计算机程序时实现：控制通信装置接收服务器发送的与查询指令对应的工作状态数据，并控制交互界面显示工作状态数据。According to a second aspect of the present invention, a terminal device is proposed, comprising: a communication device, the communication device is configured to communicate with a server; an interactive interface, the interactive interface is configured to receive a query instruction and display the working status of the household appliance data; memory, the memory stores a computer program; the controller is connected with the communication device, the interactive interface and the memory, and when the controller executes the computer program, it is realized: the control communication device receives the working state data corresponding to the query instruction sent by the server, and controls the interaction The interface displays working status data.
在该技术方案中，用户、工作人员或售后人员可通过交互界面输入查询指令，通过通信装置获取所需查询的工作状态数据，即查询指令对应的工作状态数据，进而在交互界面上将该数据进行显示，实现对家电设备的工作状态数据进行历史回放或搜索查看，使得用户、工作人员或售后人员可准确地了解家电设备的工作状态，从而进行精准地控制或维修，提高故障解决的效率。In this technical solution, users, staff or after-sales personnel can input query instructions through the interactive interface, obtain the working status data to be queried through the communication device, that is, the working status data corresponding to the query instructions, and then display the data on the interactive interface. Display, realize historical playback or search and view the working status data of home appliances, so that users, staff or after-sales personnel can accurately understand the working status of home appliances, so as to accurately control or maintain, and improve the efficiency of troubleshooting.
根据本发明的上述终端设备，还可以具有以下技术特征：The above-mentioned terminal device according to the present invention may also have the following technical features:
在上述技术方案中，控制器执行控制交互界面显示工作状态数据，具体包括：控制交互界面按照工作状态数据的采集时间的顺序，显示工作状态数据。In the above technical solution, the controller executes the control of the interactive interface to display the working status data, which specifically includes: controlling the interactive interface to display the working status data in the order of the collection time of the working status data.
在该技术方案中，根据采集时间的先后顺序，对工作状态数据进行显示，方便用户、工作人员或售后人员了解家电设备的工作状态。In the technical solution, the working status data is displayed according to the sequence of the collection time, so that the user, the staff or the after-sales personnel can know the working status of the household electrical appliance.
在上述任一技术方案中，控制器执行控制交互界面显示工作状态数据，具体包括：控制交互界面按照图形化方式，显示工作状态数据。In any of the above technical solutions, the controller executes the control of the interactive interface to display the working state data, which specifically includes: controlling the interactive interface to display the working state data in a graphical manner.
在该技术方案中，按照图形化方式显示工作状态数据，例如以波形图、柱状图、条形图等形式显示，提高数据显示效果，使得用户、工作人员或售后人员可更加直观地了解家电设备的工作状态。In this technical solution, the working status data is displayed graphically, for example, in the form of a waveform graph, a bar graph, a bar graph, etc., to improve the data display effect, so that users, staff or after-sales personnel can more intuitively understand home appliances working status.
在上述任一技术方案中，查询指令中的信息包括以下一种或其组合：家电设备信息、查询时间范围、待查询数据、故障信息。In any of the above technical solutions, the information in the query instruction includes one or a combination of the following: home appliance information, query time range, data to be queried, and fault information.
在该技术方案中，查询指令中包括但不限于以下信息：家电设备信息、查询时间范围、待查询数据、故障信息，通过以上信息可实现对家电设备工作状态数据的按需查询，提高查询灵活性。In this technical solution, the query instruction includes but is not limited to the following information: home appliance equipment information, query time range, data to be queried, and fault information. Through the above information, on-demand query of the working status data of the home appliance can be realized, improving the flexibility of the query. sex.
根据本发明的第三个方面，提出了一种家电设备监控系统，包括：如上述任一技术方案的家电设备；如上述任一技术方案的终端设备；以及服务器，与家电设备和终端设备连接，服务器被配置为接收家电设备的工作状态数据，并将工作状态数据发送至终端设备。According to a third aspect of the present invention, a household appliance monitoring system is proposed, including: the household appliance according to any of the above technical solutions; the terminal device according to any of the above technical solutions; and a server connected to the household appliance and the terminal equipment , the server is configured to receive the working state data of the household appliance and send the working state data to the terminal device.
在该技术方案中，家电设备将自身的工作状态数据通过通信装置发送至服务器，服务器将其存储到key-value型数据库中。进一步地，用户、工作人员或售后人员可通过终端设备从服务器查询所需的工作状态数据，实现对家电设备的工作状态数据进行历史回放或搜索查看，使得用户、工作人员或售后人员可准确地了解家电设备的工作状态，从而进行精准地控制或维修，提高故障解决的效率。In this technical solution, the home appliance sends its own working state data to the server through the communication device, and the server stores it in a key-value database. Further, users, staff or after-sales personnel can query the required working status data from the server through the terminal device, so as to realize historical playback or search and view of the working status data of household appliances, so that users, staff or after-sales personnel can accurately Understand the working status of home appliances, so as to accurately control or repair, and improve the efficiency of troubleshooting.
在上述技术方案中，还包括：下载设备，与服务器连接，下载设备被配置为下载服务器中的工作状态数据。In the above technical solution, the method further includes: a download device, which is connected to the server, and the download device is configured to download the working state data in the server.
在该技术方案中，可以按预设格式文件从服务器中导出工作状态数据，供下载设备(第三方系统)作为分析源数据。In this technical solution, the working status data can be exported from the server according to a preset format file for the downloading device (third-party system) as the analysis source data.
根据本发明的第四个方面，提出了一种家电设备的控制方法，包括：获取家电设备的工作状态数据；将工作状态数据发送至服务器。According to a fourth aspect of the present invention, a method for controlling a household electrical appliance is proposed, including: acquiring working state data of the household electrical appliance; and sending the working state data to a server.
本发明提供的家电设备的控制方法，家电设备将自身的工作状态数据发送至服务器，进而能够实现对家电设备的工作状态数据进行历史回放或搜索查看，使得用户、工作人员或售后人员可准确地了解家电设备的工作状态，从而进行精准地控制或维修，提高故障解决的效率。In the control method of the home appliance provided by the present invention, the home appliance sends its own working state data to the server, so as to realize historical playback or search and view of the working state data of the home appliance, so that users, staff or after-sales personnel can accurately Understand the working status of home appliances, so as to accurately control or repair, and improve the efficiency of troubleshooting.
根据本发明的上述家电设备的控制方法，还可以具有以下技术特征：The control method for the above-mentioned household electrical appliance according to the present invention may also have the following technical features:
在上述技术方案中，工作状态数据包括运行数据，将工作状态数据发送至服务器的步骤具体包括：将运行数据发送至服务器，以供服务器将运行数据进行存储和/或将运行数据发送至终端设备。In the above technical solution, the working status data includes running data, and the step of sending the working status data to the server specifically includes: sending the running data to the server, so that the server can store the running data and/or send the running data to the terminal device .
在该技术方案中，控制器细化梳理整个家电设备可埋点的运行数据，尽量细化各种可完整呈现家电设备工作状态的运行数据，在工作过程中将其上报到后台服务器，可实现运行数据的历史回放或搜索查看。In this technical solution, the controller refines and sorts out the operation data of the entire home appliance can be buried, tries to refine all kinds of operation data that can fully present the working state of the appliance, and reports it to the background server during the working process, which can realize Historical playback or search view of running data.
其中，运行数据包括家电设备开启时间、关闭时间、家电设备运行时长、家电设备内部电路开关的开启和关断情况、控制指令等等。Among them, the operation data includes the opening time, closing time of the home appliance, the running time of the home appliance, the on and off conditions of the internal circuit switch of the home appliance, control instructions, and the like.
在上述任一技术方案中，工作状态数据包括传感器检测数据，将工作状态数据发送至服务器的步骤具体包括：将传感器检测数据发送至服务器，以供服务器将传感器检测数据进行存储和/或将传感器检测数据发送至终端设备。In any of the above technical solutions, the working status data includes sensor detection data, and the step of sending the working status data to the server specifically includes: sending the sensor detection data to the server, so that the server can store the sensor detection data and/or send the sensor detection data to the server. The detection data is sent to the terminal equipment.
在该技术方案中，传感器检测数据即为可通过传感器检测到的数据，例如水温、水流量等。在工作过程中将传感器检测数据上报到后台服务器，可实现传感器检测数据的历史回放或搜索查看。In this technical solution, the sensor detection data is the data that can be detected by the sensor, such as water temperature, water flow rate, and the like. During the working process, the sensor detection data is reported to the background server, which can realize the historical playback or search and view of the sensor detection data.
根据本发明的第五个方面，提出了一种数据显示方法，包括：接收查询指令；获取与查询指令对应的家电设备的工作状态数据，并显示工作状态数据。According to a fifth aspect of the present invention, a data display method is proposed, including: receiving a query instruction; acquiring working status data of the household electrical appliance corresponding to the query instruction, and displaying the working status data.
本发明提供的数据显示方法适用于终端设备，用户、工作人员或售后人员可通过终端设备输入查询指令，获取所需查询的工作状态数据，即查询指令对应的工作状态数据，进而在终端设备上将该数据进行显示，实现对家电设备的工作状态数据进行历史回放或搜索查看，使得用户、工作人员或售后人员可准确地了解家电设备的工作状态，从而进行精准地控制或维修，提高故障解决的效率。The data display method provided by the present invention is suitable for terminal equipment. Users, staff or after-sales personnel can input query instructions through the terminal equipment to obtain the working status data to be queried, that is, the working status data corresponding to the query instructions, and then display the working status data corresponding to the query instructions on the terminal equipment. Display the data to realize historical playback or search and view of the working status data of home appliances, so that users, staff or after-sales personnel can accurately understand the working status of home appliances, so as to accurately control or maintain and improve troubleshooting. s efficiency.
根据本发明的上述数据显示方法，还可以具有以下技术特征：According to the above-mentioned data display method of the present invention, it can also have the following technical features:
在上述技术方案中，显示工作状态数据的步骤，具体包括：按照工作状态数据的采集时间的顺序，显示工作状态数据。In the above technical solution, the step of displaying the working state data specifically includes: displaying the working state data in the order of the collection time of the working state data.
在该技术方案中，根据采集时间的先后顺序，对工作状态数据进行显示，方便用户、工作人员或售后人员了解家电设备的工作状态。In the technical solution, the working status data is displayed according to the sequence of the collection time, so that the user, the staff or the after-sales personnel can know the working status of the household electrical appliance.
在上述任一技术方案中，显示工作状态数据的步骤，具体包括：按照图形化方式显示工作状态数据。In any of the above technical solutions, the step of displaying the working status data specifically includes: displaying the working status data in a graphical manner.
在该技术方案中，按照图形化方式显示工作状态数据，例如以波形图、柱状图、条形图等形式显示，提高数据显示效果，使得用户、工作人员或售后人员可更加直观地了解家电设备的工作状态。In this technical solution, the working status data is displayed graphically, for example, in the form of a waveform graph, a bar graph, a bar graph, etc., to improve the data display effect, so that users, staff or after-sales personnel can more intuitively understand home appliances working status.
在上述任一技术方案中，查询指令中的信息包括以下一种或其组合：家电设备信息、查询时间范围、待查询数据、故障信息。In any of the above technical solutions, the information in the query instruction includes one or a combination of the following: home appliance information, query time range, data to be queried, and fault information.
在该技术方案中，查询指令中包括但不限于以下信息：家电设备信息、查询时间范围、待查询数据、故障信息，通过以上信息可实现对家电设备工作状态数据的按需查询，提高查询灵活性。In this technical solution, the query instruction includes but is not limited to the following information: home appliance equipment information, query time range, data to be queried, and fault information. Through the above information, on-demand query of the working status data of the home appliance can be realized, improving the flexibility of the query. sex.
根据本发明的第六个方面，提出了一种计算机可读存储介质，其上存储有计算机程序，计算机程序被处理器执行时实现如上述任一技术方案的家电设备的控制方法，或如上述任一技术方案的数据显示方法。According to a sixth aspect of the present invention, a computer-readable storage medium is provided, on which a computer program is stored, and when the computer program is executed by a processor, implements the control method for a household appliance as described in any of the foregoing technical solutions, or as described above The data display method of any technical solution.
本发明提供的计算机可读存储介质，计算机程序被处理器执行时实现如上述任一技术方案的家电设备的控制方法，或如上述任一技术方案的数据显示方法的步骤，因此该计算机可读存储介质包括如上述任一技术方案的家电设备的控制方法，或如上述任一技术方案的数据显示方法的全部有益效果。In the computer-readable storage medium provided by the present invention, when the computer program is executed by the processor, the control method of the household electrical appliance according to any of the above-mentioned technical solutions, or the steps of the data display method according to any of the above-mentioned technical solutions, the computer-readable storage medium is readable by the computer. The storage medium includes all the beneficial effects of the control method for a home appliance according to any of the above technical solutions, or the data display method according to any of the above technical solutions.
本发明的附加方面和优点将在下面的描述部分中变得明显，或通过本发明的实践了解到。Additional aspects and advantages of the present invention will become apparent in the description section that follows, or will be learned by practice of the present invention.
附图说明Description of drawings
本发明的上述和/或附加的方面和优点从结合下面附图对实施例的描述中将变得明显和容易理解，其中：The above and/or additional aspects and advantages of the present invention will become apparent and readily understood from the following description of embodiments taken in conjunction with the accompanying drawings, wherein:
图1示出了本发明的第一个实施例的家电设备的示意框图；FIG. 1 shows a schematic block diagram of a home appliance according to a first embodiment of the present invention;
图2示出了本发明的第二个实施例的家电设备的示意框图；FIG. 2 shows a schematic block diagram of a household appliance according to a second embodiment of the present invention;
图3示出了本发明的一个实施例的终端设备的示意框图；3 shows a schematic block diagram of a terminal device according to an embodiment of the present invention;
图4示出了本发明的第一个实施例的家电设备监控系统的示意框图；FIG. 4 shows a schematic block diagram of the household appliance monitoring system according to the first embodiment of the present invention;
图5示出了本发明的第二个实施例的家电设备监控系统的示意框图；5 shows a schematic block diagram of a home appliance monitoring system according to a second embodiment of the present invention;
图6示出了本发明的一个实施例的家电设备的控制方法的流程示意图；FIG. 6 shows a schematic flowchart of a control method for a home appliance according to an embodiment of the present invention;
图7示出了本发明的一个实施例的数据显示方法的流程示意图。FIG. 7 shows a schematic flowchart of a data display method according to an embodiment of the present invention.
具体实施方式Detailed ways
为了能够更清楚地理解本发明的上述目的、特征和优点，下面结合附图和具体实施方式对本发明进行进一步的详细描述。需要说明的是，在不冲突的情况下，本发明的实施例及实施例中的特征可以相互组合。In order to understand the above objects, features and advantages of the present invention more clearly, the present invention will be further described in detail below with reference to the accompanying drawings and specific embodiments. It should be noted that the embodiments of the present invention and the features in the embodiments may be combined with each other under the condition of no conflict.
在下面的描述中阐述了很多具体细节以便于充分理解本发明，但是，本发明还可以采用其他不同于在此描述的其他方式来实施，因此，本发明的保护范围并不限于下面公开的具体实施例的限制。Many specific details are set forth in the following description to facilitate a full understanding of the present invention. However, the present invention can also be implemented in other ways different from those described herein. Therefore, the protection scope of the present invention is not limited to the specific details disclosed below. Example limitations.
本发明第一方面的实施例，提出一种家电设备，图1示出了本发明的第一个实施例的家电设备100的示意框图。其中，该家电设备100包括：An embodiment of the first aspect of the present invention provides a home appliance, and FIG. 1 shows a schematic block diagram of the home appliance 100 according to the first embodiment of the present invention. Wherein, the home appliance 100 includes:
通信装置102，通信装置102被配置为与服务器进行通信；a communication device 102, the communication device 102 being configured to communicate with the server;
存储器104，存储器104存储有计算机程序；memory 104, the memory 104 stores a computer program;
控制器106，与通信装置102和存储器104连接，控制器106执行计算机程序时实现：控制通信装置102将家电设备100的工作状态数据发送至服务器。The controller 106 is connected to the communication device 102 and the memory 104. When the controller 106 executes the computer program, it realizes: controlling the communication device 102 to send the working status data of the household electrical appliance 100 to the server.
在该实施例中，家电设备100将自身的工作状态数据通过通信装置102发送至服务器，进而能够实现对家电设备的工作状态数据进行历史回放或搜索查看，使得用户、工作人员或售后人员可准确地了解家电设备的工作状态，从而进行精准地控制或维修。In this embodiment, the home appliance 100 sends its own working status data to the server through the communication device 102, thereby enabling historical playback or search and viewing of the working status data of the home appliance, so that users, staff or after-sales personnel can accurately Understand the working status of home appliances, so as to accurately control or repair.
该家电设备可以为燃热热水器，由于燃热热水器本身控制机制比较复杂，而且受安装环境因素影响较大，很多问题往往在实验室测试环境中无法暴露，一旦出现问题时，没有很好的手段去还原当时的实际工作情况，造成解决问题较为困难。在燃热热水器上按照物联网模块接入到互联网中，实现与服务器的数据通讯，进而实现燃热热水器工作状态的历史数据回放与搜索，有助于协助研发人员或售后人员更好地解决在客户安装环境中所遇到的疑难问题。The home appliance can be a combustion-heated water heater. Since the control mechanism of the combustion-heated water heater itself is relatively complicated, and it is greatly affected by the installation environment, many problems cannot be exposed in the laboratory test environment. Once a problem occurs, there is no good means. To restore the actual work situation at that time, it is more difficult to solve the problem. On the hot water heater, it is connected to the Internet according to the Internet of Things module to realize data communication with the server, and then realize the historical data playback and search of the working status of the hot water heater, which is helpful to assist R&D personnel or after-sales personnel to better solve the problem in the hot water heater. Problems encountered in the customer installation environment.
在上述实施例中，工作状态数据包括运行数据，控制器106控制通信装置102将运行数据发送至服务器，以供服务器将运行数据进行存储和/或将运行数据发送至终端设备。在该实施例中，控制器106细化梳理整个家电设备可埋点的运行数据，尽量细化各种可完整呈现家电设备工作状态的运行数据，在工作过程中将其上报到后台服务器，可实现运行数据的历史回放或搜索查看。In the above embodiment, the working status data includes running data, and the controller 106 controls the communication device 102 to send the running data to the server, so that the server can store the running data and/or send the running data to the terminal device. In this embodiment, the controller 106 refines and sorts out the operation data of the entire home appliance that can be buried, tries to refine various operation data that can fully present the working state of the home appliance, and reports it to the background server during the working process, which can Realize historical playback or search view of running data.
其中，运行数据包括家电设备开启时间、关闭时间、家电设备运行时长、家电设备内部电路开关的开启和关断情况、控制指令等等。Among them, the operation data includes the opening time, closing time of the home appliance, the running time of the home appliance, the on and off conditions of the internal circuit switch of the home appliance, control instructions, and the like.
在上述任一实施例中，工作状态数据包括传感器检测数据，控制器106控制通信装置102将传感器检测数据发送至服务器，以供服务器将传感器检测数据进行存储和/或将传感器检测数据发送至终端设备。在该实施例中，传感器检测数据即为可通过传感器检测到的数据，例如水温、水流量等。在工作过程中将传感器检测数据上报到后台服务器，可实现传感器检测数据的历史回放或搜索查看。In any of the above embodiments, the working status data includes sensor detection data, and the controller 106 controls the communication device 102 to send the sensor detection data to the server, so that the server can store the sensor detection data and/or send the sensor detection data to the terminal. equipment. In this embodiment, the sensor detection data is the data that can be detected by the sensor, such as water temperature, water flow rate, and the like. During the working process, the sensor detection data is reported to the background server, which can realize the historical playback or search and view of the sensor detection data.
图2示出了本发明的第二个实施例的家电设备100的示意框图。其中，该家电设备100包括：FIG. 2 shows a schematic block diagram of the home appliance 100 according to the second embodiment of the present invention. Wherein, the home appliance 100 includes:
传感器108，传感器108被配置为采集传感器检测数据；a sensor 108 configured to collect sensor detection data;
通信装置102，通信装置102被配置为与服务器进行通信；a communication device 102, the communication device 102 being configured to communicate with the server;
存储器104，存储器104存储有计算机程序；memory 104, the memory 104 stores a computer program;
控制器106，与传感器108、通信装置102和存储器104连接，控制器106执行计算机程序时实现：控制通信装置102将家电设备100的传感器检测数据发送至服务器。The controller 106 is connected to the sensor 108, the communication device 102 and the memory 104. When the controller 106 executes the computer program, it realizes: controlling the communication device 102 to send the sensor detection data of the household appliance 100 to the server.
在该实施例中，传感器108用于采集传感器检测数据，传感器108包括温度传感器、流量传感器等，可实现对家电设备工作状态数据的精准采集。需要说明的是，家电设备100的传感器的数量为至少一个。In this embodiment, the sensor 108 is used to collect sensor detection data, and the sensor 108 includes a temperature sensor, a flow sensor, etc., which can realize accurate collection of the working state data of the home appliance. It should be noted that the number of sensors of the household appliance 100 is at least one.
本发明第二方面的实施例，提出一种终端设备，图3示出了本发明的一个实施例的终端设备200的示意框图。其中，该终端设备200包括：An embodiment of the second aspect of the present invention provides a terminal device, and FIG. 3 shows a schematic block diagram of a terminal device 200 according to an embodiment of the present invention. Wherein, the terminal device 200 includes:
通信装置202，通信装置202被配置为与服务器进行通信；communication means 202, the communication means 202 being configured to communicate with the server;
交互界面204，交互界面204被配置为接收查询指令，以及显示家电设备的工作状态数据；an interactive interface 204, the interactive interface 204 is configured to receive a query instruction and display working status data of the household electrical appliance;
存储器206，存储器206存储有计算机程序；memory 206, the memory 206 stores a computer program;
控制器208，与通信装置202、交互界面204和存储器206连接，控制器208执行计算机程序时实现：控制通信装置202接收服务器发送的与查询指令对应的工作状态数据，并控制交互界面204显示工作状态数据。The controller 208 is connected with the communication device 202, the interactive interface 204 and the memory 206. When the controller 208 executes the computer program, it realizes: controls the communication device 202 to receive the working status data corresponding to the query instruction sent by the server, and controls the interactive interface 204 to display the working status data. status data.
在该实施例中，用户、工作人员或售后人员可通过交互界面204输入查询指令，通过通信装置202获取所需查询的工作状态数据，即查询指令对应的工作状态数据，进而在交互界面204上将该数据进行显示，实现对家电设备的工作状态数据进行历史回放或搜索查看，使得用户、工作人员或售后人员可准确地了解家电设备的工作状态，从而进行精准地控制或维修。In this embodiment, the user, staff or after-sales personnel can input a query command through the interactive interface 204 , and obtain the working status data to be queried through the communication device 202 , that is, the working status data corresponding to the query command, and then display the working status data corresponding to the query command on the interactive interface 204 . Display the data to realize historical playback or search and view of the working status data of home appliances, so that users, staff or after-sales personnel can accurately understand the working status of home appliances, so as to accurately control or maintain.
在上述实施例中，控制器208执行控制交互界面204显示工作状态数据，具体包括：控制交互界面204按照工作状态数据的采集时间的顺序，显示工作状态数据。在该实施例中，根据采集时间的先后顺序，对工作状态数据进行显示，方便用户、工作人员或售后人员了解家电设备的工作状态。In the above embodiment, the controller 208 controls the interactive interface 204 to display the working status data, which specifically includes: controlling the interactive interface 204 to display the working status data in the order of the collection time of the working status data. In this embodiment, the working status data is displayed according to the sequence of the collection time, so that the user, the staff or the after-sales personnel can know the working status of the household electrical appliance.
在上述任一实施例中，控制器208执行控制交互界面204显示工作状态数据，具体包括：控制交互界面204按照图形化方式，显示工作状态数据。在该实施例中，按照图形化方式显示工作状态数据，例如以波形图、柱状图、条形图等形式显示，提高数据显示效果，使得用户、工作人员或售后人员可更加直观地了解家电设备的工作状态。In any of the above embodiments, the controller 208 controls the interactive interface 204 to display the working status data, which specifically includes: controlling the interactive interface 204 to display the working status data in a graphical manner. In this embodiment, the working status data is displayed in a graphical manner, for example, in the form of a waveform graph, a bar graph, a bar graph, etc., to improve the data display effect, so that users, staff or after-sales personnel can more intuitively understand home appliances working status.
在上述任一实施例中，查询指令中的信息包括以下一种或其组合：家电设备信息、查询时间范围、待查询数据、故障信息。在该实施例中，查询指令中包括但不限于以下信息：家电设备信息、查询时间范围、待查询数据、故障信息，通过以上信息可实现对家电设备工作状态数据的按需查询，提高查询灵活性。In any of the above embodiments, the information in the query instruction includes one or a combination of the following: home appliance information, query time range, data to be queried, and fault information. In this embodiment, the query instruction includes, but is not limited to, the following information: home appliance information, query time range, data to be queried, and fault information. Through the above information, the on-demand query of the working status data of the home appliance can be implemented to improve the flexibility of the query. sex.
例如，在需要查询某个家电设备的数据时输入家电设备ID，交互界面显示出该家电设备的工作状态数据；在需要查询某个时间范围的数据时输入查询时间范围，交互界面显示出该时间范围的工作状态数据；在需要查询指定的数据时输入待查询数据的项目名称，交互界面显示出该项目名称的工作状态数据；在需要确定某一故障发生的原因时输入故障信息，交互界面显示出与该故障信息相关的工作状态数据。For example, when you need to query the data of a home appliance, enter the home appliance ID, and the interactive interface displays the working status data of the home appliance; when you need to query the data of a certain time range, enter the query time range, and the interactive interface displays the time Scope of working status data; when you need to query the specified data, enter the project name of the data to be queried, and the interactive interface displays the working status data of the project name; when you need to determine the cause of a fault, enter the fault information, and the interactive interface displays Output the working status data related to the fault information.
本发明第三方面的实施例，提出一种家电设备监控系统，图4示出了本发明的第一个实施例的家电设备监控系统300的示意框图。其中，该家电设备监控系统300包括：An embodiment of the third aspect of the present invention proposes a home appliance monitoring system. FIG. 4 shows a schematic block diagram of the home appliance monitoring system 300 according to the first embodiment of the present invention. Wherein, the home appliance monitoring system 300 includes:
如上述任一实施例的家电设备100；The home appliance 100 according to any of the above embodiments;
如上述任一实施例的终端设备200；以及The terminal device 200 according to any of the above embodiments; and
服务器302，与家电设备100和终端设备200连接，服务器302被配置为接收家电设备100的工作状态数据，并将工作状态数据发送至终端设备200。The server 302 is connected to the home appliance 100 and the terminal device 200 , and the server 302 is configured to receive the working status data of the home appliance 100 and send the working status data to the terminal device 200 .
在该实施例中，家电设备100将自身的工作状态数据通过通信装置发送至服务器302，服务器302将其存储到key-value型数据库中。进一步地，用户、工作人员或售后人员可通过终端设备200从服务器302查询所需的工作状态数据，实现对家电设备100的工作状态数据进行历史回放或搜索查看，使得用户、工作人员或售后人员可准确地了解家电设备的工作状态，从而进行精准地控制或维修。In this embodiment, the home appliance 100 sends its own working state data to the server 302 through the communication device, and the server 302 stores it in a key-value database. Further, users, staff or after-sales personnel can query the required working status data from the server 302 through the terminal device 200, so as to realize historical playback or search and view of the working status data of the home appliance 100, so that the users, staff or after-sales personnel It can accurately understand the working status of home appliances, so as to carry out precise control or maintenance.
图5示出了本发明的第二个实施例的家电设备监控系统的示意框图。其中，该家电设备监控系统包括：Fig. 5 shows a schematic block diagram of a home appliance monitoring system according to a second embodiment of the present invention. Among them, the home appliance monitoring system includes:
家电设备402，家电设备402包括电控主控板4022和网络通信模块4024；The home appliance 402, the home appliance 402 includes an electronic control main control board 4022 and a network communication module 4024;
终端设备404；以及terminal device 404; and
云端后台服务器406，与家电设备402和终端设备404连接，云端后台服务器406被配置为接收家电设备402的工作状态数据，并将工作状态数据发送至终端设备404；The cloud background server 406 is connected to the home appliance 402 and the terminal device 404, and the cloud background server 406 is configured to receive the working status data of the home appliance 402 and send the working status data to the terminal device 404;
下载设备408，与云端后台服务器406连接，下载设备3034被配置为下载云端后台服务器406中的工作状态数据。The download device 408 is connected to the cloud background server 406 , and the download device 3034 is configured to download the working status data in the cloud background server 406 .
在该实施例中，电控主控板4022电细化梳理整个家电设备系统可采集、可埋点的各种工作状态数据，尽量细化各种可完整呈现家电设备系统工作状态的数据，在工作过程中将其上报到云端后台服务器406，云端后台服务器406将其存储到key-value型云端数据库。之后可按设备ID、日期范围等条件查询指定设备的全量工作状态数据，并在前端界面(终端设备404)上以图形化的时序状态图形式呈现，效果较为直观，也可以按CSV(Comma-Separated Values，逗号分隔值)格式文件导出下载原始的数据，供其他第三方系统(下载设备408)作为分析源数据。In this embodiment, the electronic control main control board 4022 electronically refines and sorts out various working status data that can be collected and buried in the entire home appliance system, and tries to refine various data that can fully present the working status of the home appliance system. During the work process, it is reported to the cloud background server 406, and the cloud background server 406 stores it in a key-value cloud database. Afterwards, the full working status data of the specified equipment can be queried according to conditions such as equipment ID, date range, etc., and presented in the form of a graphical time sequence state diagram on the front-end interface (terminal equipment 404). The effect is more intuitive. Separated Values, comma-separated values) format file export and download the original data for other third-party systems (download device 408 ) as analysis source data.
网络通信模块4024可以为WiFi模块或GPRS(General Packet Radio Service，通用无线分组业务)模块。The network communication module 4024 may be a WiFi module or a GPRS (General Packet Radio Service, General Packet Radio Service) module.
本发明第四方面的实施例，提出一种家电设备的控制方法，图6示出了本发明的一个实施例的家电设备的控制方法的流程示意图。其中，该家电设备的控制方法包括：An embodiment of the fourth aspect of the present invention provides a method for controlling a home appliance. FIG. 6 shows a schematic flowchart of a method for controlling a home appliance according to an embodiment of the present invention. Wherein, the control method of the household appliance includes:
步骤502，获取家电设备的工作状态数据；
步骤504，将工作状态数据发送至服务器。
本发明提供的家电设备的控制方法，家电设备将自身的工作状态数据发送至服务器，进而能够实现对家电设备的工作状态数据进行历史回放或搜索查看，使得用户、工作人员或售后人员可准确地了解家电设备的工作状态，从而进行精准地控制或维修。In the control method of the home appliance provided by the present invention, the home appliance sends its own working state data to the server, so as to realize historical playback or search and view of the working state data of the home appliance, so that users, staff or after-sales personnel can accurately Understand the working status of home appliances, so as to accurately control or repair.
在上述实施例中，工作状态数据包括运行数据，步骤504，将工作状态数据发送至服务器，具体包括：将运行数据发送至服务器，以供服务器将运行数据进行存储和/或将运行数据发送至终端设备。In the above embodiment, the working status data includes the running data.
在该实施例中，控制器细化梳理整个家电设备可埋点的运行数据，尽量细化各种可完整呈现家电设备工作状态的运行数据，在工作过程中将其上报到后台服务器，可实现运行数据的历史回放或搜索查看。In this embodiment, the controller refines and sorts out the operating data of the entire home appliance equipment that can be buried, tries to refine various operating data that can fully present the working state of the household electrical appliance, and reports it to the background server during the working process, which can realize Historical playback or search view of running data.
其中，运行数据包括家电设备开启时间、关闭时间、家电设备运行时长、家电设备内部电路开关的开启和关断情况、控制指令等等。Among them, the operation data includes the opening time, closing time of the home appliance, the running time of the home appliance, the on and off conditions of the internal circuit switch of the home appliance, control instructions, and the like.
在上述任一实施例中，工作状态数据包括传感器检测数据，步骤504，将工作状态数据发送至服务器，具体包括：将传感器检测数据发送至服务器，以供服务器将传感器检测数据进行存储和/或将传感器检测数据发送至终端设备。In any of the above embodiments, the working status data includes sensor detection data.
在该实施例中，传感器检测数据即为可通过传感器检测到的数据，例如水温、水流量等。在工作过程中将传感器检测数据上报到后台服务器，可实现传感器检测数据的历史回放或搜索查看。In this embodiment, the sensor detection data is the data that can be detected by the sensor, such as water temperature, water flow rate, and the like. During the working process, the sensor detection data is reported to the background server, which can realize the historical playback or search and view of the sensor detection data.
本发明第五方面的实施例，提出一种数据显示方法，图7示出了本发明的一个实施例的数据显示方法的流程示意图。其中，该数据显示方法包括：An embodiment of the fifth aspect of the present invention provides a data display method, and FIG. 7 shows a schematic flowchart of the data display method according to an embodiment of the present invention. Among them, the data display method includes:
步骤602，接收查询指令；
步骤604，获取与查询指令对应的家电设备的工作状态数据，并显示工作状态数据。Step 604: Acquire working state data of the household electrical appliance corresponding to the query instruction, and display the working state data.
本发明提供的数据显示方法适用于终端设备，用户、工作人员或售后人员可通过终端设备输入查询指令，获取所需查询的工作状态数据，即查询指令对应的工作状态数据，进而在终端设备上将该数据进行显示，实现对家电设备的工作状态数据进行历史回放或搜索查看，使得用户、工作人员或售后人员可准确地了解家电设备的工作状态，从而进行精准地控制或维修。The data display method provided by the present invention is suitable for terminal equipment. Users, staff or after-sales personnel can input query instructions through the terminal equipment to obtain the working status data to be queried, that is, the working status data corresponding to the query instructions, and then display the working status data corresponding to the query instructions on the terminal equipment. Display the data to realize historical playback or search and view of the working status data of home appliances, so that users, staff or after-sales personnel can accurately understand the working status of home appliances, so as to accurately control or maintain.
在上述实施例中，步骤604中，显示工作状态数据的步骤，具体包括：按照工作状态数据的采集时间的顺序，显示工作状态数据。在该实施例中，根据采集时间的先后顺序，对工作状态数据进行显示，方便用户、工作人员或售后人员了解家电设备的工作状态。In the above embodiment, in
在上述任一实施例中，步骤604中，显示工作状态数据的步骤，具体包括：按照图形化方式显示工作状态数据。在该实施例中，按照图形化方式显示工作状态数据，例如以波形图、柱状图、条形图等形式显示，提高数据显示效果，使得用户、工作人员或售后人员可更加直观地了解家电设备的工作状态。In any of the above embodiments, in
在上述任一实施例中，查询指令中的信息包括以下一种或其组合：家电设备信息、查询时间范围、待查询数据、故障信息。In any of the above embodiments, the information in the query instruction includes one or a combination of the following: home appliance information, query time range, data to be queried, and fault information.
在该实施例中，查询指令中包括但不限于以下信息：家电设备信息、查询时间范围、待查询数据、故障信息，通过以上信息可实现对家电设备工作状态数据的按需查询，提高查询灵活性。In this embodiment, the query instruction includes, but is not limited to, the following information: home appliance information, query time range, data to be queried, and fault information. Through the above information, the on-demand query of the working status data of the home appliance can be implemented to improve the flexibility of the query. sex.
例如，在需要查询某个家电设备的数据时输入家电设备ID，交互界面显示出该家电设备的工作状态数据；在需要查询某个时间范围的数据时输入查询时间范围，交互界面显示出该时间范围的工作状态数据；在需要查询指定的数据时输入待查询数据的项目名称，交互界面显示出该项目名称的工作状态数据；在需要确定某一故障发生的原因时输入故障信息，交互界面显示出与该故障信息相关的工作状态数据。For example, when you need to query the data of a home appliance, enter the home appliance ID, and the interactive interface displays the working status data of the home appliance; when you need to query the data of a certain time range, enter the query time range, and the interactive interface displays the time Scope of working status data; when you need to query the specified data, enter the project name of the data to be queried, and the interactive interface displays the working status data of the project name; when you need to determine the cause of a fault, enter the fault information, and the interactive interface displays Output the working status data related to the fault information.
本发明第六方面的实施例，提出了一种计算机可读存储介质，其上存储有计算机程序，计算机程序被处理器执行时实现如上述任一实施例的家电设备的控制方法，或如上述任一实施例的数据显示方法。An embodiment of the sixth aspect of the present invention provides a computer-readable storage medium on which a computer program is stored, and when the computer program is executed by a processor, implements the control method for a household appliance as described in any of the foregoing embodiments, or as described above. The data display method of any one of the embodiments.
本发明提供的计算机可读存储介质，计算机程序被处理器执行时实现如上述任一实施例的家电设备的控制方法，或如上述任一实施例的数据显示方法的步骤，因此该计算机可读存储介质包括如上述任一实施例的家电设备的控制方法，或如上述任一实施例的数据显示方法的全部有益效果。In the computer-readable storage medium provided by the present invention, when the computer program is executed by the processor, the control method of the household appliance in any of the above-mentioned embodiments, or the steps of the data display method in any of the above-mentioned embodiments, is realized, so the computer-readable storage medium is readable by the computer. The storage medium includes the control method for a home appliance according to any of the above embodiments, or all the beneficial effects of the data display method according to any of the above embodiments.
在本说明书的描述中，术语“第一”、“第二”仅用于描述的目的，而不能理解为指示或暗示相对重要性，除非另有明确的规定和限定；术语“连接”、“安装”、“固定”等均应做广义理解，例如，“连接”可以是固定连接，也可以是可拆卸连接，或一体地连接；可以是直接相连，也可以通过中间媒介间接相连。对于本领域的普通技术人员而言，可以根据具体情况理解上述术语在本发明中的具体含义。In the description of this specification, the terms "first" and "second" are only used for the purpose of description, and should not be construed as indicating or implying relative importance, unless otherwise explicitly specified and limited; the terms "connection", " "Installation" and "fixing" should be understood in a broad sense. For example, "connection" can be a fixed connection, a detachable connection, or an integral connection; it can be directly connected or indirectly connected through an intermediate medium. For those of ordinary skill in the art, the specific meanings of the above terms in the present invention can be understood according to specific situations.
在本说明书的描述中，术语“一个实施例”、“一些实施例”、“具体实施例”等的描述意指结合该实施例或示例描述的具体特征、结构、材料或特点包含于本发明的至少一个实施例或示例中。在本说明书中，对上述术语的示意性表述不一定指的是相同的实施例或实例。而且，描述的具体特征、结构、材料或特点可以在任何的一个或多个实施例或示例中以合适的方式结合。In the description of this specification, the description of the terms "one embodiment", "some embodiments", "specific embodiment", etc. means that a particular feature, structure, material or characteristic described in connection with the embodiment or example is included in the present invention at least one embodiment or example of . In this specification, schematic representations of the above terms do not necessarily refer to the same embodiment or instance. Furthermore, the particular features, structures, materials or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
以上所述仅为本发明的优选实施例而已，并不用于限制本发明，对于本领域的技术人员来说，本发明可以有各种更改和变化。凡在本发明的精神和原则之内，所作的任何修改、等同替换、改进等，均应包含在本发明的保护范围之内。The above descriptions are only preferred embodiments of the present invention, and are not intended to limit the present invention. For those skilled in the art, the present invention may have various modifications and changes. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention shall be included within the protection scope of the present invention.
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