CN111292043A - A kind of express delivery method and device - Google Patents
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Abstract
Description
Translated fromChinese技术领域technical field
本发明涉及通信技术领域，具体涉及一种快递派送方法及装置。The invention relates to the field of communication technologies, and in particular to a method and device for express delivery.
背景技术Background technique
近年来，随着计算机和网络技术的快速普及与发展，中国电子商务迅速崛起。电商的快速发展带来了巨大的物流运输和配送需求。但是，目前的快递派送方式为快递员将快递派送至订单地址后，通过电话或短信方式逐一通知收件人取件。对于派送地址为收件人实际地址的情况，收件人很容易漏接快递员电话或因工作而不方便接听电话，导致快递员的派送时长增加，从而影响快递员的派送效率。而对于派送地址为快递柜的情况，快递员经常在到达快递柜所在位置时才发现快递柜中没有空置快递箱可以投放快递，需要重新寻找附近的快递柜以完成投放，同样会导致快递员的派送时长增加，降低派送效率。In recent years, with the rapid popularization and development of computer and network technology, China's e-commerce has risen rapidly. The rapid development of e-commerce has brought huge demand for logistics, transportation and distribution. However, the current express delivery method is that after the courier delivers the express to the order address, the recipient will be notified one by one to pick up the parcel by phone or text message. For the case where the delivery address is the recipient's actual address, it is easy for the recipient to miss the courier's call or to be inconvenient to answer the call due to work, which increases the delivery time of the courier and affects the delivery efficiency of the courier. For the case where the delivery address is a courier cabinet, the courier often finds that there is no vacant courier box in the courier cabinet to deliver the courier when he arrives at the location of the courier cabinet, and needs to re-find a nearby courier cabinet to complete the delivery, which will also lead to the courier's The delivery time is increased and the delivery efficiency is reduced.
因此，需要一种快递派送方法，可以降低快递员派送时长，提高派送效率。Therefore, there is a need for an express delivery method that can reduce the delivery time of the courier and improve the delivery efficiency.
发明内容SUMMARY OF THE INVENTION
为此，本发明提供一种快递派送方法及装置，以解决因收件人漏接、不方便接听电话等原因导致快递员派送时长增加，从而降低快递派送效率的问题。Therefore, the present invention provides an express delivery method and device to solve the problem that the delivery time of the courier increases due to the recipient's missed answer, inconvenience to answer the phone, etc., thereby reducing the express delivery efficiency.
为了实现上述目的，本发明第一方面提供一种快递派送方法，包括：In order to achieve the above purpose, a first aspect of the present invention provides an express delivery method, comprising:
根据快递员的当前位置和快递的派送目的位置，判断是否满足预通知条件；According to the current location of the courier and the destination location of the courier, determine whether the pre-notification conditions are met;
若满足所述预通知条件，则向收件人发送取件预通知；If the pre-notification conditions are met, a pre-notification of pickup will be sent to the recipient;
当所述快递员的当前位置与所述派送目的位置一致时，向所述收件人发送取件通知。When the current location of the courier is consistent with the delivery destination location, a pickup notification is sent to the recipient.
进一步地，当满足所述预通知条件，向快递柜管理系统发送获取快递柜使用信息请求；其中，所述获取快递柜使用信息请求包括快递柜的位置；Further, when the pre-notification conditions are met, a request for obtaining the use information of the express cabinet is sent to the express cabinet management system; wherein, the request for obtaining the use information of the express cabinet includes the location of the express cabinet;
接收所述快递柜管理系统返回的使用信息。Receive usage information returned by the express cabinet management system.
进一步地，所述接收所述快递柜管理系统返回的使用信息，包括：Further, the receiving the usage information returned by the express cabinet management system includes:
在到达快递柜所在位置之前，接收所述快递柜管理系统按照预设时间间隔推送的、当前时间的快递柜使用信息。Before arriving at the location of the express cabinet, receive the express cabinet usage information of the current time pushed by the express cabinet management system at preset time intervals.
进一步地，所述根据快递员的当前位置和快递的派送目的位置，判断是否满足预通知条件，包括：Further, according to the current position of the courier and the delivery destination position of the courier, it is judged whether the pre-notification condition is met, including:
根据所述快递员的当前位置和所述派送目的位置，获得所述快递员到达所述派送目的位置的预计到达时间；According to the current location of the courier and the delivery destination location, obtain the estimated time of arrival of the courier at the delivery destination location;
若当前时间与所述预计到达时间的时间差小于等于预设时间阈值，则判定满足预通知条件。If the time difference between the current time and the expected arrival time is less than or equal to a preset time threshold, it is determined that the pre-notification condition is satisfied.
进一步地，所述向收件人发送取件预通知，包括：Further, the sending a pre-notice of pickup to the recipient includes:
按照预设时间间隔向所述收件人发送所述取件预通知。The pickup pre-notification is sent to the recipient at preset time intervals.
进一步地，所述向所述收件人发送取件通知之后，还包括：Further, after sending the pickup notice to the recipient, it also includes:
接收收件人的取件反馈信息；Receive pickup feedback from recipients;
获取收件人的证件号码或生物特征信息；其中，所述生物特征信息包括指纹信息、人像信息、声音信息和虹膜信息；Obtain the recipient's ID number or biometric information; wherein, the biometric information includes fingerprint information, portrait information, voice information and iris information;
判断所述证件号码或所述生物特征信息与预存的收件人信息是否一致；其中，所述收件人信息包括所述收件人的证件号码和所述收件人的所述生物特征信息；Determine whether the certificate number or the biometric information is consistent with the pre-stored recipient information; wherein, the recipient information includes the recipient's certificate number and the recipient's biometric information ;
若所述证件号码或所述生物特征信息与预存的收件人信息一致，则将快递派送至所述收件人。If the certificate number or the biometric information is consistent with the pre-stored recipient information, the express will be delivered to the recipient.
进一步地，所述将快递派送至所述收件人之后，还包括：Further, after the express delivery is delivered to the recipient, it also includes:
将派送成功信息反馈至快递管理系统；其中，所述快递管理系统为管理所述快递员派送业务的信息系统。The delivery success information is fed back to the express delivery management system; wherein, the express delivery management system is an information system for managing the delivery business of the courier.
进一步地，所述向所述收件人发送取件通知，包括：Further, the sending a pickup notification to the recipient includes:
若在预定时间内未收到收件人的取件反馈信息，则按预设时间间隔向收件人发送所述取件通知。If the pickup feedback information from the recipient is not received within the predetermined time, the pickup notification is sent to the recipient at preset time intervals.
为了实现上述目的，本发明第二方面提供一种快递派送装置，包括：In order to achieve the above purpose, a second aspect of the present invention provides an express delivery device, comprising:
判断模块，用于根据快递员的当前位置和快递的派送目的位置，判断是否满足预通知条件；The judgment module is used to judge whether the pre-notification condition is met according to the current position of the courier and the destination position of the courier;
预通知模块，用于当满足所述预通知条件时，向收件人发送取件预通知；A pre-notification module, used to send a pickup pre-notification to the recipient when the pre-notification condition is met;
通知模块，用于当所述快递员的当前位置与所述派送目的位置一致时，向所述收件人发送取件通知。A notification module, configured to send a pickup notification to the recipient when the current location of the courier is consistent with the delivery destination location.
进一步地，所述快递派送装置，还包括：Further, the express delivery device also includes:
请求模块，用于当满足所述预通知条件时，向快递柜管理系统发送获取快递柜使用信息请求；其中，所述获取快递柜使用信息请求包括快递柜的位置；a request module, configured to send a request for obtaining the use information of the express cabinet to the express cabinet management system when the pre-notification condition is met; wherein the request for obtaining the use information of the express cabinet includes the location of the express cabinet;
接收模块，用于接收所述快递柜管理系统返回的使用信息。The receiving module is used for receiving the usage information returned by the express cabinet management system.
本发明具有如下优点：The present invention has the following advantages:
本发明提供的快递派送方法，根据快递员的当前位置和快递的派送目的位置，判断是否满足预通知条件，当满足预通知条件时，向收件人发送取件预通知，当快递员的当前位置与派送目的位置一致时，向收件人发送取件通知，可以解决因收件人漏接、不方便接听电话等原因导致快递员派送时长增加的问题，从而提高快递派送效率。The express delivery method provided by the present invention determines whether the pre-notification condition is satisfied according to the current position of the courier and the delivery destination position of the courier. When the location is the same as the delivery destination, sending a pickup notification to the recipient can solve the problem that the delivery time of the courier increases due to the recipient missing or inconvenient to answer the phone, thereby improving the delivery efficiency.
附图说明Description of drawings
附图是用来提供对本发明的进一步理解，并且构成说明书的一部分，与下面的具体实施方式一起用于解释本发明，但并不构成对本发明的限制。The accompanying drawings are used to provide a further understanding of the present invention, and constitute a part of the specification, and together with the following specific embodiments, are used to explain the present invention, but do not constitute a limitation to the present invention.
图1为本发明第一实施例提供的一种快递派送方法的流程图；FIG. 1 is a flowchart of a method for express delivery according to a first embodiment of the present invention;
图2为本发明第二实施例提供的一种快递派送方法的流程图；FIG. 2 is a flowchart of a method for express delivery according to a second embodiment of the present invention;
图3为本发明第三实施例提供的一种快递派送方法的流程图；3 is a flowchart of a method for express delivery provided by a third embodiment of the present invention;
图4为本发明第四实施例提供的一种快递派送装置的原理框图；4 is a schematic block diagram of an express delivery device according to a fourth embodiment of the present invention;
图5为本发明第五实施例提供的一种快递派送装置的原理框图。FIG. 5 is a schematic block diagram of an express delivery device according to a fifth embodiment of the present invention.
具体实施方式Detailed ways
以下结合附图对本发明的具体实施方式进行详细说明。应当理解的是，此处所描述的具体实施方式仅用于说明和解释本发明，并不用于限制本发明。The specific embodiments of the present invention will be described in detail below with reference to the accompanying drawings. It should be understood that the specific embodiments described herein are only used to illustrate and explain the present invention, but not to limit the present invention.
本发明实施例提供的快递派送方法，考虑到收件人很容易漏接快递员电话或因工作而不方便接听电话导致快递员等待时长增加的问题，以及快递员经常在到达快递柜所在位置时才发现快递柜中没有空置快递箱可以投放快递，需要重新寻找附近的快递柜以完成投放，从而导致快递员派送时长增加的问题，因此，提出一种快递派送方法，在满足预通知条件时即向收件人发送预通知，同时向快递柜管理系统发送获取快递柜使用信息的请求，从而可以让收件人提前做好取件准备，且快递员也可提前获知快递柜使用信息以合理规划投递方案，从而可以降低快递员派送时长，提高快递派送效率。The express delivery method provided by the embodiment of the present invention takes into account the problem that the recipient easily misses the call of the courier or is inconvenient to answer the call due to work, which increases the waiting time of the courier, and that the courier often arrives at the location of the express cabinet. It was only found that there are no vacant express boxes in the express cabinet for express delivery, and it is necessary to re-find the nearby express cabinet to complete the delivery, which leads to the problem of increasing the delivery time of the courier. Therefore, an express delivery method is proposed. Send a pre-notification to the recipient, and at the same time send a request to the express cabinet management system to obtain the use information of the express cabinet, so that the recipient can prepare for the pickup in advance, and the courier can also know the use information of the express cabinet in advance for reasonable planning. The delivery plan can reduce the delivery time of couriers and improve the efficiency of express delivery.
图1是本发明第一实施例提供的一种快递派送方法的流程图。如图1所示，该快递派送方法可包括如下步骤：FIG. 1 is a flowchart of an express delivery method provided by the first embodiment of the present invention. As shown in Figure 1, the express delivery method may include the following steps:
步骤S101，根据快递员的当前位置和快递的派送目的位置，判断是否满足预通知条件。Step S101 , according to the current position of the courier and the delivery destination position of the courier, it is judged whether the pre-notification condition is satisfied.
其中，预通知条件是快递员或快递管理系统根据经验、统计数据或者实际业务需求预先设置的，当满足预通知条件时，即向收件人发送取件预通知，以使收件人提前做好取件准备，从而减少快递员的派送等待时长。Among them, the pre-notification condition is preset by the courier or the courier management system based on experience, statistical data or actual business needs. Be ready for pickup, thereby reducing delivery wait times for couriers.
在一个实施方式中，根据快递员的当前位置和快递的派送目的位置预测快递员到达派送目的位置的预计到达时间，若当前时间与预计到达时间的时间差小于或等于预设时间阈值时，即判断满足预通知条件。In one embodiment, the estimated time of arrival of the courier at the delivery destination is predicted according to the current location of the courier and the destination location of the courier. If the time difference between the current time and the estimated time of arrival is less than or equal to a preset time threshold, it is determined that The pre-notification conditions are met.
如，快递管理系统包括仓储管理子系统、订单管理子系统、调度管理子系统、监控管理子系统、快递柜管理子系统、结算管理子系统和云服务器，这些子系统和云服务器相互配合共同完成快递的出库、派送和结算等业务。其中，仓库管理子系统负责快递的库存管理以及出入库路径规划和指引；订单管理子系统负责快递订单的分发及管理；调度管理子系统负责对快递员、快递车辆和其他资源的分配调度以及快递派送路径规划等工作；监控管理子系统负责对仓库和快递车辆进行监控，并对仓库监控视频、快递车辆监控视频以及快递员便携式视频设备采集的视频数据进行管理；快递柜管理子系统负责采集快递柜的使用信息；结算管理子系统负责快递费用的结算；云服务器负责存储和管理订单数据、监控数据和结算数据等。For example, the express management system includes warehouse management subsystem, order management subsystem, scheduling management subsystem, monitoring management subsystem, express cabinet management subsystem, settlement management subsystem and cloud server. These subsystems and cloud servers cooperate with each other to complete Express delivery, delivery and settlement services. Among them, the warehouse management subsystem is responsible for the inventory management of express delivery and the planning and guidance of inbound and outbound routes; the order management subsystem is responsible for the distribution and management of express orders; the scheduling management subsystem is responsible for the allocation and scheduling of couriers, express vehicles and other resources, as well as express delivery. Delivery route planning and other work; the monitoring and management subsystem is responsible for monitoring warehouses and express vehicles, and manages warehouse monitoring video, express vehicle monitoring video and video data collected by courier portable video equipment; express cabinet management subsystem is responsible for collecting express delivery. The use information of the cabinet; the settlement management subsystem is responsible for the settlement of express fees; the cloud server is responsible for storing and managing order data, monitoring data and settlement data.
快递的派送过程包括：订单管理子系统收到一条快递派送订单，向仓库管理子系统发送快递出库指令，同时向调度管理子系统发送调度指令，其中，快递出库指令和调度指令中应包括待出库快递的条码等身份识别标识。仓库管理子系统收到快递出库指令后，根据快递的身份识别标识，获得存放该快递的货位信息，并基于预置的仓库BIM(BuildingInformationModeling，建筑信息化模型)数据进行位置标定，为出入库工作人员进行出库路径规划和指引。出入库工作人员按照出库规划路径完成快递的出库操作，并将快递配送至调度中心。调度管理子系统通知装车人员将配送至调度中心的快递装到指定快递车辆，根据当前位置和快递的派送目的位置规划快递派送路线，并调度快递员执行派送任务。快递员收到派送任务后，驾驶快递车辆，按照规划的派送路线派送快递。视频监控子系统全程对快递车辆进行视频监控，如果快递员在派送过程中偏离规划的派送路线，则进行预警，并提示快递员已经偏离规划路线。调度管理子系统根据快递员的当前位置和快递的派送目的位置，获得当前位置与派送目的位置之间的距离，并结合天气因素、路况因素和交通状况等预测快递员到达派送目的位置的预计到达时间。如果当前时间与预计到达时间的时间差小于或等于预设时间阈值时，即判断满足预通知条件。预设时间阈值为根据经验或统计数据设置的数值。The delivery process of express delivery includes: the order management subsystem receives an express delivery order, sends an express delivery instruction to the warehouse management subsystem, and sends a scheduling instruction to the scheduling management subsystem. Identification marks such as barcodes for outbound express delivery. After the warehouse management subsystem receives the express delivery instruction, it obtains the location information of the express delivery according to the identity identification of the express delivery, and performs location calibration based on the preset warehouse BIM (Building Information Modeling, building information model) data, which is used for entry and exit. Warehouse staff plan and guide the delivery path. The staff in and out of the warehouse complete the outbound operation of the express delivery according to the planned outbound path, and deliver the express delivery to the dispatch center. The dispatch management subsystem informs the loading personnel to load the express delivery to the dispatch center to the designated express vehicle, plans the express delivery route according to the current location and the delivery destination of the express delivery, and schedules the express delivery personnel to perform the delivery task. After receiving the delivery task, the courier drives the courier vehicle and delivers the courier according to the planned delivery route. The video monitoring subsystem performs video monitoring on the express vehicles throughout the whole process. If the courier deviates from the planned delivery route during the delivery process, it will give an early warning and remind the courier that the courier has deviated from the planned route. The dispatch management subsystem obtains the distance between the current position and the delivery destination according to the current position of the courier and the delivery destination of the courier, and predicts the expected arrival of the courier at the delivery destination in combination with weather factors, road conditions and traffic conditions. time. If the time difference between the current time and the expected arrival time is less than or equal to the preset time threshold, it is determined that the pre-notification condition is satisfied. The preset time threshold is a value set based on experience or statistical data.
需要说明的是，除基于时间设置预通知条件之外，也可基于距离等其他变量设置预通知条件。如，当快递员的当前位置与快递的派送目的地址之间的距离小于或等于预设距离阈值时，即判断满足预通知条件。It should be noted that, in addition to setting the pre-notification condition based on time, the pre-notification condition may also be set based on other variables such as distance. For example, when the distance between the current position of the courier and the delivery destination address of the courier is less than or equal to the preset distance threshold, it is determined that the pre-notification condition is satisfied.
步骤S102，若满足预通知条件，则向收件人发送取件预通知。In step S102, if the pre-notification condition is satisfied, a pre-notification of pickup is sent to the recipient.
其中，取件预通知可以是电话、短信、系统消息等形式。当判断满足预通知条件时，由快递员或者快递管理系统向收件人发送取件预通知，提示收件人提前做好取件准备。The pre-notification of pickup may be in the form of phone calls, text messages, and system messages. When it is determined that the pre-notification conditions are met, the courier or the courier management system will send a pre-notification of pickup to the recipient, prompting the recipient to prepare for the pickup in advance.
在一个实施方式中，在满足预通知条件时，由快递管理系统中的订单管理子系统向收件人发送取件预通知，并按照预设时间间隔定期向收件人发送取件预通知。In one embodiment, when the pre-notification condition is met, the order management subsystem in the express delivery management system sends a pickup pre-notification to the recipient, and periodically sends a pickup pre-notification to the recipient at a preset time interval.
如，假设预通知条件为当前时间与预计到达时间的时间差小于等于15分钟。当快递管理系统中的调度管理子系统基于快递员的当前位置和派送目的位置获得的预计到达时间与当前时间的时间差等于15分钟时，判定满足预通知条件，调度管理子系统向订单管理子系统发送满足预通知条件提示。订单管理子系统收到满足预通知条件提示后，向收件人发送第一次取件预通知，提示收件人快递员还有15分钟即将到达派送目的地址。假设预设再次发送取件预通知的时间间隔为5分钟，那么，在发送第一次取件预通知5分钟之后，订单管理子系统向收件人发送第二次取件预通知，提示收件人快递员还有10分钟即将到达派送目的地址。同样的，在发送第二次取件预通知5分钟之后，订单管理子系统向收件人发送第三次取件预通知，提示收件人快递员还有5分钟即将到达派送目的地址。For example, it is assumed that the pre-notification condition is that the time difference between the current time and the expected arrival time is less than or equal to 15 minutes. When the time difference between the estimated arrival time obtained by the dispatch management subsystem in the express delivery management system based on the courier's current location and the delivery destination location and the current time is equal to 15 minutes, it is determined that the pre-notification condition is met, and the dispatch management subsystem reports to the order management subsystem. Send a notification that pre-notification conditions are met. After receiving the prompt that the pre-notification condition is met, the order management subsystem sends the first pick-up pre-notification to the recipient, reminding the recipient that the courier will arrive at the delivery destination in 15 minutes. Assuming that the preset time interval for sending the pickup pre-notification again is 5 minutes, then, 5 minutes after the first pickup pre-notification is sent, the order management subsystem sends the second pickup pre-notification to the recipient, prompting The courier will arrive at the delivery destination in 10 minutes. Similarly, 5 minutes after sending the second pickup notice, the order management subsystem sends the third pickup notice to the recipient, reminding the recipient that the courier will arrive at the delivery destination in 5 minutes.
步骤S103，当快递员的当前位置与派送目的位置一致时，向收件人发送取件通知。Step S103, when the current location of the courier is consistent with the delivery destination location, send a pickup notification to the recipient.
其中，取件通知可以是电话、短信、系统消息等形式。当快递员的当前位置与派送目的位置一致时，说明快递员到达派送目的地址，由快递员或者快递管理系统向收件人发送取件通知。The pickup notification may be in the form of phone calls, text messages, system messages, and the like. When the current location of the courier is consistent with the delivery destination, it means that the courier has arrived at the delivery destination, and the courier or the courier management system will send a pick-up notice to the recipient.
在一个实施方式中，当快递员的当前位置与派送目的位置一致时，由快递管理系统中的订单管理子系统向收件人发送取件通知。收件人收到取件通知后，到达指定地点领取快递。如果在预定时间内未收到收件人的取件反馈信息，订单管理子系统则按预设时间间隔向收件人再次发送取件通知。In one embodiment, when the courier's current location is consistent with the delivery destination location, the order management subsystem in the courier management system sends a pickup notification to the recipient. After the recipient receives the pick-up notice, he arrives at the designated location to pick up the courier. If the pickup feedback information from the recipient is not received within a predetermined time, the order management subsystem will send a pickup notification to the recipient again at a preset time interval.
如，快递管理系统中的调度管理子系统判断快递员的当前位置与派送目的位置一致时，调度管理子系统向订单管理子系统发送地址匹配提示。订单管理子系统收到地址匹配提示后，向收件人发送取件通知。其中，如果取件通知为短信形式时，可以将其设置为具有短信回执功能的通知，以便快递员能及时获知收件人查看取件通知的状态。假设预定的等待时间为10分钟，预设的发送时间间隔为3分钟，当订单管理子系统发送取件通知10分钟后没有收到收件人的取件反馈信息时，每隔3分钟向收件人发送一次取件通知。可以理解的是，当向收件人发送取件通知的次数达到预设次数阈值或者当前时间与第一次发送取件通知的时间差达到预设时间阈值时，则停止向收件人发送取件通知。For example, when the dispatch management subsystem in the express management system determines that the current position of the courier is consistent with the delivery destination, the dispatch management subsystem sends an address matching prompt to the order management subsystem. After receiving the address matching prompt, the order management subsystem sends a pickup notification to the recipient. Among them, if the pickup notification is in the form of SMS, it can be set as a notification with the function of SMS receipt, so that the courier can timely know the status of the recipient to check the pickup notification. Suppose the predetermined waiting time is 10 minutes and the preset sending time interval is 3 minutes. The sender sends a pickup notification. It is understandable that when the number of times of sending pickup notices to the recipient reaches the preset number of times threshold or the time difference between the current time and the first time the pickup notice is sent reaches the preset time threshold, the pickup will stop being sent to the recipient. Notice.
图2是本发明第二实施例提供的一种快递派送方法的流程图，与本发明第一实施例的区别之处在于：向收件人发送取件通知之后，对收件人信息进行验证，并在收件人信息验证通过后将快递派送至收件人。如图2所示，该快递派送方法可包括如下步骤：Fig. 2 is a flow chart of a method for express delivery provided by the second embodiment of the present invention. The difference from the first embodiment of the present invention is that after a pickup notification is sent to the recipient, the recipient's information is verified. , and deliver the express to the recipient after the recipient information is verified. As shown in Figure 2, the express delivery method may include the following steps:
步骤S201，根据快递员的当前位置和快递的派送目的位置，判断是否满足预通知条件。Step S201, according to the current location of the courier and the delivery destination location of the courier, it is determined whether the pre-notification condition is satisfied.
本实施例中的步骤S201与本发明第一实施例中步骤S101的内容相同，在此不再赘述。The content of step S201 in this embodiment is the same as that of step S101 in the first embodiment of the present invention, and details are not repeated here.
步骤S202，若满足预通知条件，则向收件人发送取件预通知。Step S202, if the pre-notification condition is met, send a pickup pre-notification to the recipient.
本实施例中的步骤S202与本发明第一实施例中步骤S102的内容相同，在此不再赘述。The content of step S202 in this embodiment is the same as that of step S102 in the first embodiment of the present invention, and details are not repeated here.
步骤S203，当快递员的当前位置与派送目的位置一致时，向收件人发送取件通知。Step S203, when the current location of the courier is consistent with the delivery destination location, a pickup notification is sent to the recipient.
本实施例中的步骤S203与本发明第一实施例中步骤S103的内容相同，在此不再赘述。The content of step S203 in this embodiment is the same as that of step S103 in the first embodiment of the present invention, and details are not repeated here.
步骤S204，接收收件人的取件反馈信息。Step S204, receiving pickup feedback information from the recipient.
其中，取件反馈信息可以是电话、短信、系统消息等形式，包括是否可以取件以及取件时间等信息。The pickup feedback information can be in the form of phone calls, text messages, system messages, etc., including information such as whether the pickup can be picked up and the pickup time.
在一个实施方式中，收件人收到取件通知后，向快递员发送取件反馈信息。取件反馈信息可能是可以取件，也可能是无法取件。当取件反馈信息是可以取件时，收件人根据当前的位置和工作状态向快递员反馈其所需的等待时长；当取件反馈信息是无法取件时，收件人根据实际需求向快递员反馈备用派送方案。其中，备用派送方案包括将快递投放至代收点、快递柜，或者由被授权的代取件人代为取件，也可以择期再次进行派送。In one embodiment, after receiving the pickup notification, the recipient sends pickup feedback information to the courier. The pickup feedback information may be that the pickup can be picked up, or it may not be picked up. When the pickup feedback is that the pickup can be picked up, the recipient feeds back the waiting time to the courier according to the current location and working status; The courier feedback the alternate delivery plan. Among them, the backup delivery plan includes placing the express at the collection point, express cabinet, or picking up the package by an authorized pick-up person, or it can be delivered again at a scheduled time.
可以理解的是，如果在预定时间内没有收到收件人的取件反馈信息，快递员向快递管理系统上报快递派送失败的信息。It is understandable that, if the pickup feedback information from the recipient is not received within the predetermined time, the courier will report the failure of express delivery to the express delivery management system.
步骤S205，获取收件人的证件号码或生物特征信息。Step S205, obtain the recipient's certificate number or biometric information.
其中，生物特征信息包括指纹信息、人像信息、声音信息和虹膜信息。在派送快递时，快递员为保证领取快递的实际收件人为快递订单中的指定收件人，需要在实际收件人取件前获取其证件号码、手机号码或者生物特征等信息，并对这些信息进行验证。The biometric information includes fingerprint information, portrait information, voice information and iris information. When delivering the courier, in order to ensure that the actual recipient of the courier is the designated recipient in the courier order, the courier needs to obtain the actual recipient's ID number, mobile phone number or biometrics and other information before the actual recipient picks up the parcel. information to verify.
在一个实施方式中，快递员使用便携式视频设备扫描实际收件人的证件以获得证件号码等信息，也可以使用该便携式视频设备获得收件人的指纹、人像、声音和虹膜等信息。In one embodiment, the courier uses the portable video device to scan the certificate of the actual recipient to obtain information such as the ID number, and can also use the portable video device to obtain the recipient's fingerprint, portrait, voice, iris and other information.
步骤S206，判断证件号码或生物特征信息与预存的收件人信息是否一致。Step S206, determine whether the certificate number or biometric information is consistent with the pre-stored recipient information.
其中，收件人信息包括收件人的证件号码和收件人的生物特征信息。收件人信息可以是在用户注册时预存的，也可以是用户在历史取件过程中保留的。The recipient information includes the recipient's certificate number and the recipient's biometric information. The recipient information can be pre-stored when the user registers, or it can be retained by the user during the historical pickup process.
在一个实施方式中，快递员使用便携式视频设备拍摄收件人，获得收件人的人像信息后，将其与快递管理系统中预存的收件人的人像信息作比较，并根据比较结果判断两者是否一致。In one embodiment, the courier uses a portable video device to photograph the recipient, and after obtaining the recipient's portrait information, compares it with the recipient's portrait information pre-stored in the courier management system, and judges the two according to the comparison result. whether they are consistent.
可以理解的是，在实际应用中，可以只判断收件人的证件号码、指纹、人像、声音和虹膜等信息中的一项来对收件人进行身份验证。另外，也可以从收件人的证件号码、指纹、人像、声音和虹膜等信息中选取多项进行验证，以提高验证的准确度。It can be understood that, in practical applications, only one item of information such as the recipient's ID number, fingerprint, portrait, voice, and iris can be determined to authenticate the recipient. In addition, multiple items can also be selected from the recipient's ID number, fingerprint, portrait, voice, iris and other information for verification, so as to improve the verification accuracy.
步骤S207，若证件号码或生物特征信息与预存的收件人信息一致，则将快递派送至收件人。Step S207, if the certificate number or biometric information is consistent with the pre-stored recipient information, the express delivery is delivered to the recipient.
当快递员现场采集的证件号码或生物特征信息与快递管理系统中预存的收件人信息一致时，说明收件人为快递派送订单中指定的收件人，快递员将快递派送至该收件人。When the document number or biometric information collected by the courier on the spot is consistent with the recipient information pre-stored in the courier management system, it means that the recipient is the recipient specified in the courier delivery order, and the courier will deliver the courier to the recipient .
需要说明的是，在快递员将快递派送至收件人后，将派送成功信息反馈至快递管理系统。快递管理系统中的结算管理子系统对快递派送订单信息进行审核，并在审核通过后与快递员进行快递运费的结算。It should be noted that after the courier delivers the courier to the recipient, the delivery success information will be fed back to the courier management system. The settlement management subsystem in the express management system reviews the express delivery order information, and settles the express freight with the courier after the review is passed.
图3是本发明第三实施例提供的一种快递派送方法的流程图，与本发明第一实施例基本相同，区别之处在于：在满足预通知条件时，除向收件人发送预通知之外，还向快递柜管理系统发送获取快递柜使用信息请求，以提前获知快递柜的使用情况。如图3所示，该快递派送方法可包括如下步骤：3 is a flow chart of a method for express delivery provided by the third embodiment of the present invention, which is basically the same as the first embodiment of the present invention, except that when the pre-notification condition is met, in addition to sending a pre-notification to the recipient In addition, a request for obtaining the use information of the express cabinet is also sent to the express cabinet management system, so as to know the use of the express cabinet in advance. As shown in Figure 3, the express delivery method may include the following steps:
步骤S301，根据快递员的当前位置和快递的派送目的位置，判断是否满足预通知条件。Step S301, according to the current location of the courier and the delivery destination location of the courier, determine whether the pre-notification condition is satisfied.
本实施例中的步骤S301与本发明第一实施例中步骤S101的内容相同，在此不再赘述。The content of step S301 in this embodiment is the same as that of step S101 in the first embodiment of the present invention, and details are not repeated here.
步骤S302，若满足预通知条件，则向收件人发送取件预通知。Step S302, if the pre-notification condition is met, send a pickup pre-notification to the recipient.
本实施例中的步骤S302与本发明第一实施例中步骤S102的内容相同，在此不再赘述。The content of step S302 in this embodiment is the same as that of step S102 in the first embodiment of the present invention, and details are not repeated here.
步骤S303，若满足预通知条件，则向快递柜管理系统发送获取快递柜使用信息请求。Step S303, if the pre-notification condition is met, a request for obtaining the usage information of the express cabinet is sent to the express cabinet management system.
其中，获取快递柜使用信息请求包括快递柜的位置。对于派送地址为快递柜的情况，快递员经常在到达快递柜所在位置时才发现快递柜中没有空置快递箱可以投放快递，需要重新寻找附近的快递柜以完成投放，从而导致快递员的派送时长增加，派送效率低下。因此，在满足预通知条件时，快递员即向快递柜管理系统发送获取快递柜使用信息请求，以获得快递柜当前的使用情况，从而合理规划派送方案。The request for obtaining the use information of the express cabinet includes the location of the express cabinet. For the case where the delivery address is a courier cabinet, the courier often finds out that there is no vacant courier box in the courier cabinet to deliver the courier when he arrives at the position of the courier cabinet, and needs to re-find a nearby courier cabinet to complete the delivery, resulting in a long delivery time for the courier. Increase, the delivery efficiency is low. Therefore, when the pre-notification conditions are met, the courier sends a request for obtaining the use information of the express cabinet to the express cabinet management system to obtain the current usage of the express cabinet, so as to reasonably plan the delivery plan.
在一个实施方式中，当满足预通知条件时，由快递员或者快递管理系统中的订单管理子系统向快递柜管理子系统发送获取快递柜使用信息请求。快递柜管理子系统收到获取快递柜使用信息请求后，将实时采集的快递柜使用信息返回至订单管理子系统和调度管理子系统，再由订单管理子系统将快递柜使用信息返回至快递员。其中，返回的快递柜使用信息可以是基于派送目的地址的单个快递柜的使用信息，也可以是以派送目的地址为中心的一个区域内(如以派送目的地址为中心，半径为500米内的区域)的多个快递柜的使用信息。In one embodiment, when the pre-notification condition is satisfied, the courier or the order management subsystem in the courier management system sends a request for obtaining the use information of the courier locker to the courier locker management subsystem. After receiving the request for obtaining the use information of express cabinets, the express cabinet management subsystem returns the real-time collected express cabinet use information to the order management subsystem and the dispatch management subsystem, and then the order management subsystem returns the express cabinet use information to the courier. . Among them, the returned express cabinet usage information can be the use information of a single express cabinet based on the delivery destination address, or it can be within an area centered on the delivery destination address (such as an area centered on the delivery destination address and within a radius of 500 meters). ) usage information for multiple express lockers.
需要说明的是，步骤S303与步骤S302的执行前提均是满足预通知条件，在满足预通知条件时对两者的执行顺序不做限制。It should be noted that the pre-conditions for performing steps S303 and S302 are both satisfying the pre-notification condition, and there is no restriction on the execution order of the two when the pre-notification condition is satisfied.
步骤S304，接收快递柜管理系统返回的使用信息。Step S304, receiving the usage information returned by the express cabinet management system.
其中，返回的使用信息包括但不限于空置快递箱的位置、编号和数量等信息。The returned usage information includes but is not limited to information such as the location, number and quantity of vacant express boxes.
快递员收到快递柜使用信息后，根据快递柜使用信息判断是否有空置快递箱可以投递，若有空置快递箱则执行投递，若没有空置快递箱则重新指定快递柜并完成投递。After receiving the use information of the express cabinet, the courier judges whether there is a vacant express box that can be delivered according to the use information of the express cabinet. If there is a vacant express box, the delivery will be carried out.
在一个实施方式中，快递员收到快递管理系统中快递柜管理子系统返回的快递柜使用信息后，根据快递柜使用信息判断派送目的地址对应的快递柜是否有空置快递箱可以投递快递。如果派送目的地址对应的快递柜有空置快递箱可以投递快递，则快递员按照既定派送路线执行派送任务即可。如果派送目的地址对应的快递柜没有空置快递箱可以投递快递，快递员可以基于返回的快递柜使用信息重新指定快递柜，并基于指定快递柜的所在地址规划派送路线，然后将更改后的派送信息上报至快递管理系统。可以理解的是，当派送目的地址对应的快递柜没有空置快递箱可以投递快递时，也可以由快递管理系统中的调度管理子系统基于快递柜管理子系统返回的快递柜使用信息重新为快递员指定快递柜，并重新规划派送路线，然后将新规划的派送路线下发至快递员。快递员收到新的派送路线后，按照该派送路线执行派送任务。In one embodiment, after receiving the express cabinet usage information returned by the express cabinet management subsystem in the express management system, the courier determines whether the express cabinet corresponding to the delivery destination address has vacant express boxes for express delivery according to the express cabinet use information. If the express cabinet corresponding to the delivery destination address has a vacant express box for express delivery, the courier can perform the delivery task according to the established delivery route. If the courier cabinet corresponding to the delivery destination address has no vacant courier box to deliver the courier, the courier can re-designate the courier locker based on the returned courier locker usage information, and plan the delivery route based on the address of the designated courier locker, and then use the changed delivery information. Report to the courier management system. It can be understood that when the express cabinet corresponding to the delivery destination address has no vacant express box to deliver express delivery, the dispatching management subsystem in the express management system can also re-assign the courier based on the express cabinet usage information returned by the express cabinet management subsystem. Designate the express cabinet, re-plan the delivery route, and then send the newly planned delivery route to the courier. After receiving the new delivery route, the courier will execute the delivery task according to the delivery route.
需要说明的是，在一些实施例中，在快递员到达快递柜所在位置之前，快递柜管理子系统会按照预设时间间隔向快递员或快递管理系统推送当前时间的快递柜使用信息，使得快递员或快递管理系统可以获得实时的快递柜使用情况，以在快递柜使用信息发生变更时可以及时调整派送路线，从而降低派送时长。It should be noted that, in some embodiments, before the courier arrives at the location of the courier locker, the courier locker management subsystem will push the current time courier locker usage information to the courier or the courier management system at preset time intervals, so that the express delivery The staff or the express management system can obtain real-time express cabinet usage, so that when the express cabinet usage information changes, the delivery route can be adjusted in time, thereby reducing the delivery time.
步骤S305，当快递员的当前位置与派送目的位置一致时，向收件人发送取件通知。Step S305, when the current location of the courier is consistent with the delivery destination location, a pickup notification is sent to the recipient.
本实施例中的步骤S305与本发明第一实施例中步骤S103的内容相同，在此不再赘述。The content of step S305 in this embodiment is the same as that of step S103 in the first embodiment of the present invention, and details are not repeated here.
上面各种方法的步骤划分，只是为了描述清楚，实现时可以合并为一个步骤或者对某些步骤进行拆分，分解为多个步骤，只要包括相同的逻辑关系，都在本专利的保护范围内；对算法中或者流程中添加无关紧要的修改或者引入无关紧要的设计，但不改变其算法和流程的核心设计都在该专利的保护范围内。The steps of the above various methods are divided only for the purpose of describing clearly. During implementation, they can be combined into one step or some steps can be split and decomposed into multiple steps. As long as the same logical relationship is included, they are all within the protection scope of this patent. ;Adding insignificant modifications to the algorithm or process or introducing insignificant designs, but not changing the core design of the algorithm and process are all within the scope of protection of this patent.
图4是本发明第四实施例提供的一种快递派送装置的原理框图。如图4所示，该快递派送装置包括：判断模块401、预通知模402和通知模块403。FIG. 4 is a schematic block diagram of an express delivery device according to a fourth embodiment of the present invention. As shown in FIG. 4 , the express delivery device includes: a
判断模块401，用于根据快递员的当前位置和快递的派送目的位置，判断是否满足预通知条件。The
其中，预通知条件是快递员或快递管理系统根据经验、统计数据或者实际业务需求预先设置的，当满足预通知条件时，即向收件人发送取件预通知，以使收件人提前做好取件准备，从而减少快递员的派送等待时长。Among them, the pre-notification condition is preset by the courier or the courier management system based on experience, statistical data or actual business needs. Be ready for pickup, thereby reducing delivery wait times for couriers.
在一个实施方式中，根据快递员的当前位置和快递的派送目的位置预测快递员到达派送目的位置的预计到达时间，若当前时间与预计到达时间的时间差小于或等于预设时间阈值时，即判断满足预通知条件。In one embodiment, the estimated time of arrival of the courier at the delivery destination is predicted according to the current location of the courier and the destination location of the courier. If the time difference between the current time and the estimated time of arrival is less than or equal to a preset time threshold, it is determined that The pre-notification conditions are met.
需要说明的是，除基于时间设置预通知条件之外，也可基于距离等其他变量设置预通知条件。如，当快递员的当前位置与快递的派送目的地址之间的距离小于或等于预设距离阈值时，即判断满足预通知条件。It should be noted that, in addition to setting the pre-notification condition based on time, the pre-notification condition may also be set based on other variables such as distance. For example, when the distance between the current position of the courier and the delivery destination address of the courier is less than or equal to the preset distance threshold, it is determined that the pre-notification condition is satisfied.
如，快递管理系统包括仓储管理子系统、订单管理子系统、调度管理子系统、监控管理子系统、快递柜管理子系统、结算管理子系统和云服务器，这些子系统和云服务器相互配合共同完成快递的出库、派送和结算等业务。快递的派送过程包括：订单管理子系统收到一条快递派送订单，向仓库管理子系统发送快递出库指令，同时向调度管理子系统发送调度指令，其中，快递出库指令和调度指令中应包括待出库快递的条码等身份识别标识。仓库管理子系统收到快递出库指令后，根据快递的身份识别标识，获得存放该快递的货位信息，并基于预置的仓库BIM数据进行位置标定，为出入库工作人员进行出库路径规划和指引。出入库工作人员按照出库规划路径完成快递的出库操作，并将快递配送至调度中心。调度管理子系统通知装车人员将配送至调度中心的快递装到指定快递车辆，根据当前位置和快递的派送目的位置规划快递派送路线，并调度快递员执行派送任务。快递员收到派送任务后，驾驶快递车辆，按照规划的派送路线派送快递。视频监控子系统全程对快递车辆进行视频监控，如果快递员在派送过程中偏离规划的派送路线，则进行预警，并提示快递员已经偏离规划路线。调度管理子系统根据快递员的当前位置和快递的派送目的位置，获得当前位置与派送目的位置之间的距离，并结合天气因素、路况因素和交通状况等预测快递员到达派送目的位置的预计到达时间。如果当前时间与预计到达时间的时间差小于或等于预设时间阈值时，判断模块401即判断满足预通知条件。预设时间阈值为根据经验或统计数据设置的数值。For example, the express management system includes warehouse management subsystem, order management subsystem, scheduling management subsystem, monitoring management subsystem, express cabinet management subsystem, settlement management subsystem and cloud server. These subsystems and cloud servers cooperate with each other to complete Express delivery, delivery and settlement services. The delivery process of express delivery includes: the order management subsystem receives an express delivery order, sends an express delivery instruction to the warehouse management subsystem, and sends a scheduling instruction to the scheduling management subsystem. Identification marks such as barcodes for outbound express delivery. After the warehouse management subsystem receives the express delivery instruction, it obtains the location information of the express delivery according to the identity identification of the express delivery, and performs location calibration based on the preset warehouse BIM data to plan the delivery path for the warehouse staff. and guidelines. The staff in and out of the warehouse complete the outbound operation of the express delivery according to the planned outbound path, and deliver the express delivery to the dispatch center. The dispatch management subsystem informs the loading personnel to load the express delivery to the dispatch center to the designated express vehicle, plans the express delivery route according to the current location and the delivery destination of the express delivery, and schedules the express delivery personnel to perform the delivery task. After receiving the delivery task, the courier drives the courier vehicle and delivers the courier according to the planned delivery route. The video monitoring subsystem performs video monitoring on the express vehicles throughout the whole process. If the courier deviates from the planned delivery route during the delivery process, it will give an early warning and remind the courier that the courier has deviated from the planned route. The dispatch management subsystem obtains the distance between the current position and the delivery destination according to the current position of the courier and the delivery destination of the courier, and predicts the expected arrival of the courier at the delivery destination in combination with weather factors, road conditions and traffic conditions. time. If the time difference between the current time and the expected arrival time is less than or equal to the preset time threshold, the
预通知模块402，用于当满足预通知条件时，向收件人发送取件预通知。The
其中，取件预通知可以是电话、短信、系统消息等形式。当判断满足预通知条件时，由快递员或者快递管理系统通过预通知模块402向收件人发送取件预通知，提示收件人提前做好取件准备。The pre-notification of pickup may be in the form of phone calls, text messages, and system messages. When it is determined that the pre-notification condition is met, the courier or the courier management system sends a pre-notification of pickup to the recipient through the
在一个实施方式中，在满足预通知条件时，由快递管理系统中的订单管理子系统通过预通知模块402向收件人发送第一次取件预通知。在距离发送第一次取件预通知达到预设时间间隔后，向收件人发送第二次取件预通知，并在快递员到达派送目的地址之前，按照该预设时间间隔定期向收件人发送取件预通知。In one embodiment, when the pre-notification condition is satisfied, the order management subsystem in the express delivery management system sends the first-time pickup pre-notification to the recipient through the
通知模块403，用于当快递员的当前位置与派送目的位置一致时，向收件人发送取件通知。The
其中，取件通知可以是电话、短信、系统消息等形式。当快递员的当前位置与派送目的位置一致时，说明快递员到达派送目的地址，由快递员或者快递管理系统通过通知模块403向收件人发送取件通知。The pickup notification may be in the form of phone calls, text messages, system messages, and the like. When the current position of the courier is consistent with the delivery destination, it means that the courier has arrived at the delivery destination, and the courier or the courier management system sends a pickup notification to the recipient through the
在一个实施方式中，当快递员的当前位置与派送目的位置一致时，由快递管理系统中的订单管理子系统通过通知模块403向收件人发送取件通知。收件人收到取件通知后，到达指定地点领取快递。如果在预定时间内未收到收件人的取件反馈信息，订单管理子系统则按预设时间间隔向收件人再次发送取件通知。可以理解的是，当向收件人发送取件通知的次数达到预设次数阈值或者当前时间与第一次发送取件通知的时间差达到预设时间阈值时，则停止向收件人发送取件通知。In one embodiment, when the current location of the courier is consistent with the delivery destination location, the order management subsystem in the express delivery management system sends a pickup notification to the recipient through the
图5是本发明第五实施例提供的一种快递派送装置的原理框图，与本发明第三实施例基本相同，区别之处在于：新增了请求模块和接收模块以提前获知快递柜的使用情况。如图5所示，该快递派送装置包括：判断模块501、预通知模502、请求模块503、接收模块504和通知模块505。5 is a schematic block diagram of an express delivery device provided by the fifth embodiment of the present invention, which is basically the same as the third embodiment of the present invention, except that a request module and a receiving module are newly added to know the use of the express cabinet in advance Happening. As shown in FIG. 5 , the express delivery device includes: a
判断模块501，用于根据快递员的当前位置和快递的派送目的位置，判断是否满足预通知条件。The
本实施例中的判断模块501与本发明第四实施例中判断模块401的内容相同，在此不再赘述。The content of the judging
预通知模块502，用于当满足预通知条件时，向收件人发送取件预通知。The
本实施例中的预通知模块502与本发明第四实施例中预通知模块402的内容相同，在此不再赘述。The content of the
请求模块503，用于当满足预通知条件时，向快递柜管理系统发送获取快递柜使用信息请求。The
其中，获取快递柜使用信息请求包括快递柜的位置。The request for obtaining the use information of the express cabinet includes the location of the express cabinet.
对于派送地址为快递柜的情况，快递员经常在到达快递柜所在位置时才发现快递柜中没有空置快递箱可以投放快递，需要重新寻找附近的快递柜以完成投放，从而导致快递员的派送时长增加，派送效率低下。因此，在满足预通知条件时，快递员即通过请求模块503向快递柜管理系统发送获取快递柜使用信息请求，以获得快递柜当前的使用情况，从而合理规划派送方案。For the case where the delivery address is a courier cabinet, the courier often finds out that there is no vacant courier box in the courier cabinet to deliver the courier when he arrives at the position of the courier cabinet, and needs to re-find a nearby courier cabinet to complete the delivery, resulting in a long delivery time for the courier. Increase, the delivery efficiency is low. Therefore, when the pre-notification condition is met, the courier sends a request for obtaining the usage information of the courier locker to the courier locker management system through the
在一个实施方式中，当满足预通知条件时，由快递员或者快递管理系统中的订单管理子系统通过请求模块503向快递柜管理子系统发送获取快递柜使用信息请求。快递柜管理子系统收到获取快递柜使用信息请求后，将实时采集的快递柜使用信息返回至订单管理子系统和调度管理子系统，再由订单管理子系统将快递柜使用信息返回至快递员。其中，返回的快递柜使用信息可以是基于派送目的地址的单个快递柜的使用信息，也可以是以派送目的地址为中心的一个区域内的多个快递柜的使用信息。In one embodiment, when the pre-notification condition is met, the courier or the order management subsystem in the express delivery management system sends a request for obtaining the express cabinet usage information to the express cabinet management subsystem through the
接收模块504，用于接收快递柜管理系统返回的使用信息。The receiving
其中，返回的使用信息包括但不限于空置快递箱的位置、编号和数量等信息。The returned usage information includes but is not limited to information such as the location, number and quantity of vacant express boxes.
快递员通过接收模块504收到快递柜使用信息后，根据快递柜使用信息判断是否有空置快递箱可以投递，若有空置快递箱则执行投递，若没有空置快递箱则重新指定快递柜并完成投递。After receiving the express cabinet usage information through the receiving
在一个实施方式中，快递员通过接收模块504收到快递管理系统中快递柜管理子系统返回的快递柜使用信息后，根据快递柜使用信息判断派送目的地址对应的快递柜是否有空置快递箱可以投递快递。如果派送目的地址对应的快递柜有空置快递箱可以投递快递，则快递员按照既定派送路线执行派送任务即可。如果派送目的地址对应的快递柜没有空置快递箱可以投递快递，快递员可以基于返回的快递柜使用信息重新指定快递柜，并基于指定快递柜的所在地址规划派送路线，然后将更改后的派送信息上报至快递管理系统。可以理解的是，当派送目的地址对应的快递柜没有空置快递箱可以投递快递时，也可以由快递管理系统中的调度管理子系统基于快递柜管理子系统返回的快递柜使用信息重新为快递员指定快递柜，并重新规划派送路线，然后将新规划的派送路线下发至快递员。快递员收到新的派送路线后，按照该派送路线执行派送任务。In one embodiment, after receiving the express cabinet usage information returned by the express cabinet management subsystem in the express delivery management system through the receiving
需要说明的是，在一些实施例中，在快递员到达快递柜所在位置之前，快递柜管理子系统会按照预设时间间隔向快递员或快递管理系统推送当前时间的快递柜使用信息，使得快递员或快递管理系统可以获得实时的快递柜使用情况，以在快递柜使用信息发生变更时可以及时调整派送路线，从而降低派送时长。It should be noted that, in some embodiments, before the courier arrives at the location of the courier locker, the courier locker management subsystem will push the current time courier locker usage information to the courier or the courier management system at preset time intervals, so that the express delivery The staff or the express management system can obtain real-time express cabinet usage, so that when the express cabinet usage information changes, the delivery route can be adjusted in time, thereby reducing the delivery time.
通知模块505，用于当快递员的当前位置与派送目的位置一致时，向收件人发送取件通知。The
本实施例中的通知模块505与本发明第四实施例中通知模块403的内容相同，在此不再赘述。The content of the
值得一提的是，本实施方式中所涉及到的各模块均为逻辑模块，在实际应用中，一个逻辑单元可以是一个物理单元，也可以是一个物理单元的一部分，还可以以多个物理单元的组合实现。此外，为了突出本发明的创新部分，本实施方式中并没有将与解决本发明所提出的技术问题关系不太密切的单元引入，但这并不表明本实施方式中不存在其它的单元。It is worth mentioning that each module involved in this embodiment is a logical module. In practical applications, a logical unit may be a physical unit, a part of a physical unit, or multiple physical units. A composite implementation of the unit. In addition, in order to highlight the innovative part of the present invention, this embodiment does not introduce units that are not closely related to solving the technical problem proposed by the present invention, but this does not mean that there are no other units in this embodiment.
可以理解的是，以上实施方式仅仅是为了说明本发明的原理而采用的示例性实施方式，然而本发明并不局限于此。对于本领域内的普通技术人员而言，在不脱离本发明的精神和实质的情况下，可以做出各种变型和改进，这些变型和改进也视为本发明的保护范围。It can be understood that the above embodiments are only exemplary embodiments adopted to illustrate the principle of the present invention, but the present invention is not limited thereto. For those skilled in the art, without departing from the spirit and essence of the present invention, various modifications and improvements can be made, and these modifications and improvements are also regarded as the protection scope of the present invention.
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