CN110909036A - Functional module recommendation method and device - Google Patents

Abstract

The invention provides a recommendation method and a recommendation device for a functional module, wherein the method comprises the following steps: acquiring equipment state information and environment information of target equipment; and recommending a functional module of the human-computer interaction software of the target equipment according to the equipment state information and/or the environment information. According to the invention, the technical problem that the software function modules cannot be displayed in a differentiated mode in the related technology is solved, the control path of the equipment is shortened, and the control efficiency of the equipment is improved.

Description

Functional module recommendation method and device

Technical Field

The invention relates to the field of computers, in particular to a method and a device for recommending a functional module.

Background

In the related art, with the continuous development of economy, the requirements of people on the living environment are continuously improved. The central air conditioner is widely applied to the application scenes of multi-connected units such as civil houses, commercial buildings, high-grade office buildings, multifunctional comprehensive buildings, public places and the like.

The human-computer interaction software can be remotely controlled, product traceability, accurate service, enterprise popularization, big data analysis and the like are achieved, and more accurate service is provided for consumers for air conditioner products and user experience.

Along with the increase of business requirements, functional modules (such as a dispatching module and a fault guidance module) of the human-computer interaction software are increased, and a user needs to manually jump to a required functional module in a hierarchical mode when using an applet, so that time and labor are wasted; the functional module can not carry out automatic recommendation according to the user's demand, reduces user experience.

In view of the above problems in the related art, no effective solution has been found at present.

Disclosure of Invention

The embodiment of the invention provides a functional module recommendation method and device, and aims to solve the technical problem that the related technology cannot display software functional modules in a differentiated mode.

According to an embodiment of the present invention, there is provided a method for recommending a function module, including: acquiring equipment state information and environment information of target equipment; and recommending a functional module of the human-computer interaction software of the target equipment according to the equipment state information and/or the environment information.

Optionally, before recommending a function module of the human-computer interaction software of the target device according to the device state information and/or the environment information, the method further includes: reading a login account of the human-computer interaction software; acquiring authority information of the login account; and distributing the functional modules of the human-computer interaction software according to the authority information.

Optionally, the obtaining the device state information and the environment information of the target device includes: acquiring operation parameter information of target equipment; acquiring running state information of target equipment; acquiring service prompt information related to target equipment; acquiring current weather information of the position of the target equipment; and acquiring future weather information of the position of the target equipment.

Optionally, the function module of the human-computer interaction software for recommending the target device according to the device state information includes: if the equipment state information represents the fault of the target equipment, recommending at least one of the following functional modules for the man-machine interaction software of the target equipment: the system comprises a fault guide module, a dispatching module and a service prompt module; and/or recommending a functional module of the human-computer interaction software of the target equipment according to the environment information, wherein the functional module comprises: searching behavior information corresponding to the environment information according to the user portrait, and recommending at least one of the following functional modules related to the behavior information for the man-machine interaction software of the target equipment: the remote control module and the service prompt module.

Optionally, after recommending a function module of the human-computer interaction software of the target device according to the device state information and/or the environment information, the method further includes: calculating the use frequency of the functional module and collecting the historical configuration information of the target equipment; and adjusting the display state of the functional module according to the use frequency and the historical configuration information.

According to another embodiment of the present invention, there is provided a recommendation apparatus for a function module, including: the first acquisition module is used for acquiring the equipment state information and the environment information of the target equipment; and the recommending module is used for recommending a functional module of the human-computer interaction software of the target equipment according to the equipment state information and/or the environment information.

Optionally, the apparatus further comprises: the reading module is used for reading a login account of the human-computer interaction software before the recommending module recommends the functional module of the human-computer interaction software of the target device according to the device state information and/or the environment information; the second acquisition module is used for reading the module and acquiring the authority information of the login account; and the distribution module is used for distributing the functional module of the human-computer interaction software according to the authority information.

Optionally, the first obtaining module includes: the first acquisition unit is used for acquiring the operating parameter information of the target equipment; the second acquisition unit is used for acquiring the running state information of the target equipment; a third obtaining unit, configured to obtain service prompt information related to the target device; the fourth acquisition unit is used for acquiring the current weather information of the position of the target equipment; and the fifth acquisition unit is used for acquiring future weather information of the position of the target equipment.

Optionally, the recommending module includes: the first recommending unit is used for recommending at least one of the following functional modules for the human-computer interaction software of the target equipment if the equipment state information represents the fault of the target equipment: the system comprises a fault guide module, a dispatching module and a service prompt module; the second recommending unit is used for recommending the functional module of the human-computer interaction software of the target equipment according to the environment information and comprises the following steps: searching behavior information corresponding to the environment information according to the user portrait, and recommending at least one of the following functional modules related to the behavior information for the man-machine interaction software of the target equipment: the remote control module and the service prompt module.

Optionally, the apparatus further comprises: the processing module is used for calculating the use frequency of the functional module and collecting the historical configuration information of the target equipment after the recommending module recommends the functional module of the human-computer interaction software of the target equipment according to the equipment state information and/or the environment information; and the adjusting module is used for adjusting the display state of the functional module according to the use frequency and the historical configuration information.

According to a further embodiment of the present invention, there is also provided a storage medium having a computer program stored therein, wherein the computer program is arranged to perform the steps in any of the apparatus embodiments described above when executed.

According to yet another embodiment of the present invention, there is also provided an electronic device, including a memory in which a computer program is stored and a processor configured to execute the computer program to perform the steps in any of the above method embodiments.

According to the invention, the equipment state information and the environment information of the target equipment are acquired, then the functional module of the man-machine interaction software of the target equipment is recommended according to the equipment state information and/or the environment information, the functional module of the man-machine interaction software of the target equipment is recommended based on the equipment state information and the environment information, the functional module with higher utilization rate can be displayed in the user interface of the man-machine interaction software, the targeted and personalized display of the software interface is realized, the technical problem that the software functional module cannot be displayed in a differentiated mode in the related technology is solved, the control path of the equipment is shortened, and the control efficiency of the equipment is improved.

Drawings

The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the invention and together with the description serve to explain the invention without limiting the invention. In the drawings:

fig. 1 is a block diagram of a mobile terminal according to an embodiment of the present invention;

FIG. 2 is a flow chart of a method for recommending functional modules according to an embodiment of the present invention;

FIG. 3 is a flow chart illustrating the recommendation of software function modules according to an embodiment of the present invention;

fig. 4 is a block diagram of a function module recommendation apparatus according to an embodiment of the present invention.

Detailed Description

The invention will be described in detail hereinafter with reference to the accompanying drawings in conjunction with embodiments. It should be noted that the embodiments and features of the embodiments in the present application may be combined with each other without conflict.

It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order.

Example 1

The method provided by the first embodiment of the present application may be executed in a mobile terminal, an air conditioner, an electronic device, or a similar operation device. Taking the operation on a mobile terminal as an example, fig. 1 is a block diagram of a mobile terminal according to an embodiment of the present invention. As shown in fig. 1, the mobile terminal 10 may include one or more (only one shown in fig. 1) processors 102 (the processor 102 may include, but is not limited to, a processing device such as a microprocessor MCU or a programmable logic device FPGA) and amemory 104 for storing data, and optionally, an input-output device 108. It will be understood by those skilled in the art that the structure shown in fig. 1 is only an illustration, and does not limit the structure of the mobile terminal. For example, the mobile terminal 10 may also include more or fewer components than shown in FIG. 1, or have a different configuration than shown in FIG. 1.

Thememory 104 may be used to store a mobile terminal program, for example, a software program and a module of application software, such as a mobile terminal program corresponding to a recommended control method of a function module in the embodiment of the present invention, and the processor 102 executes various functional applications and data processing by running the mobile terminal program stored in thememory 104, that is, implements the method described above. Thememory 104 may include high speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some instances, thememory 104 may further include memory located remotely from the processor 102, which may be connected to the mobile terminal 10 via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.

The transmission device 106 is used for receiving or transmitting data via a network. Specific examples of the network described above may include a wireless network provided by a communication provider of the mobile terminal 10. In one example, the transmission device 106 includes a Network adapter (NIC), which can be connected to other Network devices through a base station so as to communicate with the internet. In one example, the transmission device 106 may be a Radio Frequency (RF) module, which is used for communicating with the internet in a wireless manner.

In this embodiment, a method for recommending a function module is provided, and fig. 2 is a flowchart of a method for recommending a function module according to an embodiment of the present invention, as shown in fig. 2, the flowchart includes the following steps:

step S202, acquiring equipment state information and environment information of target equipment;

the target device of the present embodiment is an electronic device such as an air conditioner, a refrigerator, a television, and the like, which can be interacted and controlled by software.

And step S204, recommending a functional module of the human-computer interaction software of the target equipment according to the equipment state information and/or the environment information.

The recommended one or more function modules can be displayed in a user interface of the human-computer interaction software in a higher priority mode, such as top display, home page display and the like.

The man-machine interaction software of the embodiment can be independent software, can be applied to control devices such as a control panel, a mobile phone and a remote controller, and can also be embedded software (such as a WeChat applet) applied to intelligent terminals such as a mobile phone.

Through the steps, the equipment state information and the environment information of the target equipment are obtained, then the functional module of the man-machine interaction software of the target equipment is recommended according to the equipment state information and/or the environment information, the functional module of the man-machine interaction software of the target equipment is recommended based on the equipment state information and the environment information, the functional module with high utilization rate can be displayed in the user interface of the man-machine interaction software, the targeted and personalized display of the software interface is realized, the technical problem that the software functional module cannot be displayed in a differentiated mode in the related technology is solved, the control path of the equipment is shortened, and the control efficiency of the equipment is improved.

In an implementation manner of this embodiment, before recommending a function module of the human-computer interaction software of the target device according to the device state information and/or the environment information, the method further includes:

s11, reading a login account of the human-computer interaction software;

s12, acquiring authority information of the login account;

and S13, distributing the functional modules of the human-computer interaction software according to the authority information.

In one example, the authority range of the login account is matched according to the attribute of the login account, the login account can be divided into a common user, a service person, a management service person, a technician and the like according to the labor division type and the use type, the service person can allocate a fault guidance module, the management service person can allocate a management service person module and the like besides the module of the common user, and the technician can allocate a service person module + an engineering debugging module and the like.

The device state information and the environmental information of this embodiment include various types, and the device state information is information related to the device itself, such as an operation state, parameter information, logistics information, information generated or output by the device, and information related to the environment where the environmental information and the device operate, such as an environment temperature and humidity of an air conditioner, and an environment noise of a television. Obtaining the device state information and the environment information of the target device may: acquiring operation parameter information of target equipment; acquiring running state information of target equipment; acquiring service prompt information related to target equipment; acquiring current weather information of the position of the target equipment; and acquiring future weather information of the position of the target equipment.

The present embodiment may recommend the functional module of the human-computer interaction software of the target device in various ways, in an example: the function module of the human-computer interaction software for recommending the target equipment according to the equipment state information comprises the following steps: if the equipment state information represents the fault of the target equipment, recommending at least one of the following functional modules for the man-machine interaction software of the target equipment: the system comprises a fault guide module, a dispatching module and a service prompt module;

in another example: the functional module of the human-computer interaction software for recommending the target equipment according to the environment information comprises: searching behavior information corresponding to the environment information according to the user portrait, and recommending at least one of the following functional modules related to the behavior information for the man-machine interaction software of the target equipment: the remote control module and the service prompt module.

If the user likes to adjust the indoor temperature to about 20 degrees, the user likes to shut down the equipment at night regularly, when the current temperature is higher than 0 degree, the remote control module for cooling can be recommended, and when the user does not have the time for shutting down the equipment at regular time, the service prompting module is recommended, and the user is prompted to shut down the equipment.

The remote control module may also include modules for various control functions, such as heating, cooling, dehumidification, air sweeping, shutdown, and the like.

In an implementation manner of this embodiment, after recommending a function module of the human-computer interaction software of the target device according to the device state information and/or the environment information, the method further includes: calculating the use frequency of functional modules (which can comprise recommended and non-recommended functional modules) and collecting historical configuration information of the target equipment; and adjusting the display state of the functional module according to the use frequency and the historical configuration information. The using habits of the user (in a certain time) can be analyzed through using frequency and historical configuration information (such as an operating mode of an air conditioner, set temperature and the like) to obtain behavior habit information, and then functional modules with high relevance to the behavior habits are determined.

Fig. 3 is a schematic flowchart of recommending a software function module according to an embodiment of the present invention, which is described by taking a target device as an air conditioner as an example, and a human-computer interaction software is an embedded software (a wechat applet), and the flowchart includes:

s31, after entering by scanning the two-dimensional code or searching the small program, the small program obtains the authority according to the user authorization information;

s32, the applet distributes function modules according to the user authority information, such as common users (product modules, service modules, user center modules and the like), service personnel (common user modules + fault guide modules and the like), management service personnel (common user modules + management service personnel modules and the like), and technical service personnel (service personnel modules + engineering debugging modules and the like);

s33, acquiring unit condition information (fault information), weather forecast information, service prompt information and the like, analyzing data, recommending a fault guide module, a dispatching module and a service prompt module if the unit has faults, and prompting a user to dispatch the unit when the unit has faults; and updating the service progress (such as dispatching progress) and recommending the service prompt module. The unit condition information is that a unit DTU (Data Transfer unit) module sends Data to a server which is appointed to be connected through a communication interface, and the server converts the Data into the unit condition information and stores the unit condition information to a database through analysis, so that subsequent Data analysis is facilitated; the service prompt information is that the server directly carries out a series of inquiry and processing, such as whether the repair progress is updated or not, whether indoor and outdoor environmental factors exceed preset values or not and the like, the server is prompted to send prompt information to the small program, and a user can check the content of the prompt information through the small program service prompt module.

And S34, recommending an air conditioner remote control module and a service prompting module according to weather forecast (outdoor temperature and humidity) and by combining user behavior habits (parameter setting information such as temperature, mode and timing information of the air conditioning unit controlled by the remote controller; click rate, access rate and page stay time of the functional module). If the outdoor temperature rises rapidly, prompting the outdoor temperature information of the user and recommending the air conditioner setting parameters of the remote controller; at night, prompting a user to turn off the machine at regular time, recommending the set parameters of the remote controller air conditioner to save energy most and the like; and automatically recommending the function module with higher function frequency used by the user in the near future. Through the service prompting module, the latest information of the equipment is prompted through the module, and the latest information comprises dispatching progress updating, accessory progress updating, enterprise new product information, air conditioner parameter energy-saving strategy setting and the like;

and S35, automatically recommending the combination module, collecting and analyzing the frequency of the combination module used by the user in real time, if the frequency is lower, repeating the steps S33 and S34 to analyze and calculate and recommend a new combination module, and if the frequency is higher, keeping the recommended combination approximately unchanged and carrying out fine adjustment.

The combined module is automatically recommended through collecting information such as air conditioning unit conditions, weather information and user behavior habits, the problems that the combined module cannot be recommended according to user demands, the user use function efficiency is low, the experience is poor and the like can be solved, the user personalized function module demands can be met, the user interaction experience is greatly improved, and the user retention rate is greatly improved.

Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal device (e.g., a mobile phone, a computer, a server, or a network device) to execute the method according to the embodiments of the present invention.

Example 2

In this embodiment, a function module recommending apparatus is further provided for implementing the foregoing embodiments and preferred embodiments, which have already been described and are not described again. As used below, the term "module" may be a combination of software and/or hardware that implements a predetermined function. Although the means described in the embodiments below are preferably implemented in software, an implementation in hardware, or a combination of software and hardware is also possible and contemplated.

The embodiment provides a recommendation device for a functional module, and fig. 4 is a block diagram of a recommendation device for a functional module according to an embodiment of the present invention, where the recommendation device includes: a first obtaining module 40, a recommending module 42, wherein,

a first obtaining module 40, configured to obtain device status information and environment information of a target device;

and the recommending module 42 is used for recommending a functional module of the human-computer interaction software of the target device according to the device state information and/or the environment information.

Optionally, the apparatus further comprises: the reading module is used for reading a login account of the human-computer interaction software before the recommending module recommends the functional module of the human-computer interaction software of the target device according to the device state information and/or the environment information; the second acquisition module is used for reading the module and acquiring the authority information of the login account; and the distribution module is used for distributing the functional module of the human-computer interaction software according to the authority information.

Optionally, the first obtaining module includes: the first acquisition unit is used for acquiring the operating parameter information of the target equipment; the second acquisition unit is used for acquiring the running state information of the target equipment; a third obtaining unit, configured to obtain service prompt information related to the target device; the fourth acquisition unit is used for acquiring the current weather information of the position of the target equipment; and the fifth acquisition unit is used for acquiring future weather information of the position of the target equipment.

Optionally, the recommending module includes: the first recommending unit is used for recommending at least one of the following functional modules for the human-computer interaction software of the target equipment if the equipment state information represents the fault of the target equipment: the system comprises a fault guide module, a dispatching module and a service prompt module; the second recommending unit is used for recommending the functional module of the human-computer interaction software of the target equipment according to the environment information and comprises the following steps: searching behavior information corresponding to the environment information according to the user portrait, and recommending at least one of the following functional modules related to the behavior information for the man-machine interaction software of the target equipment: the remote control module and the service prompt module.

Optionally, the apparatus further comprises: the processing module is used for calculating the use frequency of the functional module and collecting the historical configuration information of the target equipment after the recommending module recommends the functional module of the human-computer interaction software of the target equipment according to the equipment state information and/or the environment information; and the adjusting module is used for adjusting the display state of the functional module according to the use frequency and the historical configuration information.

It should be noted that, the above modules may be implemented by software or hardware, and for the latter, the following may be implemented, but not limited to: the modules are all positioned in the same processor; alternatively, the modules are respectively located in different processors in any combination.

Example 3

Embodiments of the present invention also provide a storage medium having a computer program stored therein, wherein the computer program is arranged to perform the steps of any of the above method embodiments when executed.

Alternatively, in an aspect of the present embodiment, the storage medium may be configured to store a computer program for executing the steps of:

s1, acquiring the device state information and the environment information of the target device;

and S2, recommending a function module of the human-computer interaction software of the target device according to the device state information and/or the environment information.

Optionally, in this embodiment, the storage medium may include, but is not limited to: various media capable of storing computer programs, such as a usb disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic disk, or an optical disk.

Embodiments of the present invention also provide an electronic device comprising a memory having a computer program stored therein and a processor arranged to run the computer program to perform the steps of any of the above method embodiments.

Optionally, the electronic apparatus may further include a transmission device and an input/output device, wherein the transmission device is connected to the processor, and the input/output device is connected to the processor.

Optionally, in an aspect of this embodiment, the processor may be configured to execute the following steps by a computer program:

s1, acquiring the device state information and the environment information of the target device;

and S2, recommending a function module of the human-computer interaction software of the target device according to the device state information and/or the environment information.

Optionally, the specific examples in this embodiment may refer to the examples described in the above embodiments and optional implementation manners, and this embodiment is not described herein again.

It will be apparent to those skilled in the art that the modules or steps of the present invention described above may be implemented by a general purpose computing device, they may be centralized on a single computing device or distributed across a network of multiple computing devices, and alternatively, they may be implemented by program code executable by a computing device, such that they may be stored in a storage device and executed by a computing device, and in some cases, the steps shown or described may be performed in an order different than that described herein, or they may be separately fabricated into individual integrated circuit modules, or multiple ones of them may be fabricated into a single integrated circuit module. Thus, the present invention is not limited to any specific combination of hardware and software.

The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, or improvement made within the principle of the present invention should be included in the protection scope of the present invention.

Claims (10)

Translated fromChinese

1.一种功能模块的推荐方法，其特征在于，包括：1. a method for recommending a functional module, comprising:获取目标设备的设备状态信息和环境信息；Obtain the device status information and environmental information of the target device;根据所述设备状态信息和/或所述环境信息推荐所述目标设备的人机交互软件的功能模块。A function module of the human-computer interaction software of the target device is recommended according to the device state information and/or the environment information.2.根据权利要求1所述的方法，其特征在于，在根据所述设备状态信息和/或所述环境信息推荐所述目标设备的人机交互软件的功能模块之前，所述方法还包括：2. The method according to claim 1, wherein before recommending the functional modules of the human-computer interaction software of the target device according to the device state information and/or the environment information, the method further comprises:读取所述人机交互软件的登录账号；Read the login account of the human-computer interaction software;获取所述登录账号的权限信息；Obtain permission information of the login account;根据所述权限信息分配所述人机交互软件的功能模块。The function modules of the human-computer interaction software are allocated according to the authority information.3.根据权利要求1所述的方法，其特征在于，获取目标设备的设备状态信息和环境信息包括：3. The method according to claim 1, wherein acquiring the device state information and environment information of the target device comprises:获取目标设备的运行参数信息；Obtain the operating parameter information of the target device;获取目标设备的运行状态信息；Obtain the running status information of the target device;获取与目标设备相关的服务提示信息；Obtain service prompt information related to the target device;获取目标设备所在位置的当前天气信息；Obtain the current weather information of the location of the target device;获取目标设备所在位置的未来天气信息。Get future weather information for the location of the target device.4.根据权利要求1所述的方法，其特征在于，4. The method of claim 1, wherein根据所述设备状态信息推荐所述目标设备的人机交互软件的功能模块包括：若所述设备状态信息表征所述目标设备故障，为所述目标设备的人机交互软件推荐以下功能模块至少之一：故障指导模块、派工模块、服务提示模块；Recommending the function module of the human-computer interaction software of the target device according to the device status information includes: if the device status information indicates that the target device is faulty, recommending at least one of the following function modules for the human-computer interaction software of the target device One: fault guidance module, dispatch module, service prompt module;和/或，and / or,根据所述环境信息推荐所述目标设备的人机交互软件的功能模块包括：根据用户画像查找与所述环境信息对应的行为信息，为所述目标设备的人机交互软件推荐与所述行为信息相关的以下功能模块至少之一：远程控制模块、服务提示模块。The function module of recommending the human-computer interaction software of the target device according to the environmental information includes: searching for behavior information corresponding to the environmental information according to the user portrait, recommending and recommending the behavior information for the human-computer interaction software of the target device At least one of the following related function modules: remote control module, service prompt module.5.根据权利要求1所述的方法，其特征在于，在根据所述设备状态信息和/或所述环境信息推荐所述目标设备的人机交互软件的功能模块之后，所述方法还包括：5. The method according to claim 1, wherein after recommending the functional modules of the human-computer interaction software of the target device according to the device state information and/or the environment information, the method further comprises:计算所述功能模块的使用频率，以及采集所述目标设备的历史配置信息；Calculate the frequency of use of the functional module, and collect the historical configuration information of the target device;根据所述使用频率和所述历史配置信息调整所述功能模块的显示状态。The display state of the function module is adjusted according to the usage frequency and the historical configuration information.6.一种功能模块的推荐装置，其特征在于，包括：6. A device for recommending a functional module, comprising:第一获取模块，用于获取目标设备的设备状态信息和环境信息；The first acquisition module is used to acquire the device status information and environment information of the target device;推荐模块，用于根据所述设备状态信息和/或所述环境信息推荐所述目标设备的人机交互软件的功能模块。A recommendation module, configured to recommend a functional module of human-computer interaction software of the target device according to the device state information and/or the environment information.7.根据权利要求6所述的装置，其特征在于，所述装置还包括：7. The apparatus of claim 6, wherein the apparatus further comprises:读取模块，用于在所述推荐模块根据所述设备状态信息和/或所述环境信息推荐所述目标设备的人机交互软件的功能模块之前，读取所述人机交互软件的登录账号；A reading module, configured to read the login account of the human-computer interaction software before the recommendation module recommends the function module of the human-computer interaction software of the target device according to the device state information and/or the environment information ;第二获取模块，用于读取模块，用于获取所述登录账号的权限信息；a second obtaining module, used for reading a module, used for obtaining the permission information of the login account;分配模块，用于根据所述权限信息分配所述人机交互软件的功能模块。an allocation module, configured to allocate function modules of the human-computer interaction software according to the authority information.8.根据权利要求6所述的装置，其特征在于，所述推荐模块包括：8. The apparatus according to claim 6, wherein the recommendation module comprises:第一推荐单元，用于若所述设备状态信息表征所述目标设备故障，为所述目标设备的人机交互软件推荐以下功能模块至少之一：故障指导模块、派工模块、服务提示模块；a first recommending unit, configured to recommend at least one of the following functional modules for the human-computer interaction software of the target device if the device status information indicates a failure of the target device: a fault guidance module, a dispatch module, and a service prompt module;第二推荐单元，用于根据所述环境信息推荐所述目标设备的人机交互软件的功能模块包括：根据用户画像查找与所述环境信息对应的行为信息，为所述目标设备的人机交互软件推荐与所述行为信息相关的以下功能模块至少之一：远程控制模块、服务提示模块。The second recommending unit, the function module for recommending the human-computer interaction software of the target device according to the environmental information includes: searching for behavior information corresponding to the environmental information according to the user portrait, which is the human-computer interaction software of the target device. The software recommends at least one of the following functional modules related to the behavior information: a remote control module and a service prompt module.9.一种存储介质，其特征在于，所述存储介质中存储有计算机程序，其中，所述计算机程序被设置为运行时执行权利要求1至5任一项中所述的方法。9 . A storage medium, wherein a computer program is stored in the storage medium, wherein the computer program is configured to execute the method according to any one of claims 1 to 5 when running. 10 .10.一种电子装置，包括存储器和处理器，其特征在于，所述存储器中存储有计算机程序，所述处理器被设置为运行所述计算机程序以执行权利要求1至5任一项中所述的方法。10. An electronic device, comprising a memory and a processor, wherein a computer program is stored in the memory, and the processor is configured to run the computer program to execute any one of claims 1 to 5. method described.

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