Summary of the invention
The present invention provides a kind of client management system, to efficient and convenient managing customer.
The present invention provides a kind of client management system, wherein the client management system includes putting Client Model on record, is used forIt puts the source of houses, customer name selected by client, phone number etc. on record and puts information on record；Subscriber Information Module puts client's on record for recordingStatus information；Wherein, the customer status of putting on record includes the states letter such as having put, having seen room, subscribed, having contracted and having cancelled on recordBreath；Customer care module, for checking client's house-purchase dynamic, connection client.
In one possible implementation, the system also includes information of real estate management modules, for obtaining source of houses letterIt ceases and shares information of real estate.
In one possible implementation, the system also includes Team Management modules, for obtaining Team MemberBand sees information of real estate, source of houses deal message.
In one possible implementation, the system also includes visiting-card management modules, for providing broker's letterBusiness card shows broker's letter.
In one possible implementation, the system also includes visitor logging modles, browse room for recording userThe browsing in source records.
In one possible implementation, the system also includes message managing module, for management system message,Client's online chatting function, wherein the system message includes newest information of real estate, newest house property information policy message.
The present invention provides a kind of client management system, specifically includes and put Client Model, Subscriber Information Module and client on recordMaintenance module can assist user to understand newest building information by above-mentioned module, and client's dynamic improves the daily work of brokerThe efficiency of work, while broker can put state on record with real time inspection client, applying interior progress client's follow-up and communication, reducingCommunication cost.
Other features and advantages of the present invention will be illustrated in the following description, also, partly becomes from specificationIt obtains it is clear that understand through the implementation of the invention.The objectives and other advantages of the invention can be by written explanationSpecifically noted structure is achieved and obtained in book, claims and attached drawing.
Below by drawings and examples, technical scheme of the present invention will be described in further detail.
Specific embodiment
Various exemplary embodiments, feature and the aspect of the disclosure are described in detail below with reference to attached drawing.It is identical in attached drawingAppended drawing reference indicate element functionally identical or similar.Although the various aspects of embodiment are shown in the attached drawings, removeIt non-specifically points out, it is not necessary to attached drawing drawn to scale.
Dedicated word " exemplary " means " being used as example, embodiment or illustrative " herein.Here as " exemplary "Illustrated any embodiment should not necessarily be construed as preferred or advantageous over other embodiments.
The terms "and/or", only a kind of incidence relation for describing affiliated partner, indicates that there may be three kinds of passesSystem, for example, A and/or B, can indicate: individualism A exists simultaneously A and B, these three situations of individualism B.In addition, hereinMiddle term "at least one" indicate a variety of in any one or more at least two any combination, it may for example comprise A,B, at least one of C can indicate to include any one or more elements selected from the set that A, B and C are constituted.
In addition, giving numerous details in specific embodiment below in order to which the disclosure is better described.It will be appreciated by those skilled in the art that without certain details, the disclosure equally be can be implemented.In some instances, forMethod, means, element and circuit well known to those skilled in the art are not described in detail, in order to highlight the purport of the disclosure.
Fig. 1 is a kind of block diagram of client management system in the embodiment of the present invention.The system can integrate in intelligent terminal orOther processing equipments (such as server), wherein terminal device can be user equipment (User Equipment, UE), movementEquipment, user terminal, terminal, cellular phone, wireless phone, personal digital assistant (Personal Digital Assistant,PDA), handheld device, calculating equipment, mobile unit, wearable device etc..In some possible implementations, which canIt is realized in a manner of calling the computer-readable instruction stored in memory by processor.
As shown in Figure 1, client management system includes putting Client Model 110, Subscriber Information Module 120 and customer care mould on recordBlock 130, wherein put Client Model 110 on record, put information on record for putting the source of houses, customer name selected by client, phone number etc. on record；Subscriber Information Module 120, for recording the status information for putting client on record；Wherein, the customer status of putting on record includes having put on record,The status informations such as see room, subscribed, contracted and cancelled；Customer care module 130, for checking client's house-purchase dynamic, connectionClient.
In this implementation, client management system can understand whenever and wherever possible client's intention, connection client, follow-up client,Update customer information etc..The present invention has designed and developed a kind of client management system for intelligent mobile terminal, is designed using MVPMode renders display data, and broker can easily and efficiently contact client, maintenance customer relationship through the invention.
Wherein, Client Model is put on record to be used to put the name of client, phone number and intention information of real estate to server on record,And these information are established and are associated with, it stores into database.Subscriber Information Module is made for recording the status information for putting client on recordFor example, after broker completes to put on record to client, the status information for putting client on record can be changed to by Subscriber Information ModuleIt has been put on record that, after client subscribes certain source of houses, the status information for putting client on record can be changed to subscribe.
In one possible implementation, the system also includes information of real estate management modules, for obtaining source of houses letterIt ceases and shares information of real estate.
Optionally, broker can also collect oneself interested source of houses to collection, facilitate subsequent browsing.
In one possible implementation, the system also includes Team Management modules, for obtaining Team MemberBand sees information of real estate, source of houses deal message.
In this implementation, each broker has the team belonging to oneself, is based on Team Management's module, Mei GejingThe band that discipline people can get Team Member sees information of real estate.
In one possible implementation, the system also includes visiting-card management modules, for providing broker's letterBusiness card shows broker's letter.
In one possible implementation, the system also includes visitor logging modles, browse room for recording userThe browsing in source records.Broker can recognize the information such as client's intention, the source of houses of concern by visitor's logging modle.
In one possible implementation, the system also includes message managing module, for management system message,Client's online chatting function, wherein the system message includes newest information of real estate, newest house property information policy message.
For example, message managing module can also provide client's online chatting function, broker can be by the function to visitorThe information of family consulting is replied in time, answers client's query.
In one embodiment, the system also includes building Chinese input method systems, for recording building address, building valenceLattice, opening quotation time and house type.
In this implementation, building dictionary be used for building address, Building Checks Price, opening quotation the data item such as time and house type itBetween data structure, data flow, data storage, processing logic etc. be defined and describe, and then store the building into databaseChinese input method system can provide newest, comprehensive building information for user, and user is assisted to fully understand building information, simplerIt is single efficiently to find the house oneself liked.User can by computer, Android phone, iPhone, wechat small routine,The modes such as H5 browse search building, check the address of building, price, the opening quotation time, house type information, building periphery auxiliary facility,Deng other every data, which covers each position.
In one embodiment, the system also includes virtual realities to see room module, for providing source of houses panoramic pictures, languageSound explanation, three-dimensional panoramic model and house type Analysis Service.
In this implementation, virtual reality sees that module access current popular VR technology in room is that user mentions on mobile phone, computerRoom service is seen for the panorama close to true environment, while providing panoramic pictures, speech sound eeplaining, three-dimensional panoramic model, family for userThe service such as type analysis, makes user that information of real estate be understood more intuitively, and saving goes to see room time, cost on the spot.
In one embodiment, the system also includes online service module, for provide customer service management, user's consulting,FAQs guidance, full channel coverage and subscriber management function.
In this implementation, computer end, mobile phone terminal, the end APP, wechat small routine customer service can be accessed in online service moduleSystem provides house-purchase query, the consulting of house property information etc. for client, mainly comprising customer service management, user's consulting, common askInscribe the functions such as guidance, full channel coverage, user management, data analysis.
In one embodiment, the system also includes intelligent chat modules, and for providing text chat, audio-video is chattedIt, picture and text expression, user management, garbage information filtering and data analysis function.
In one embodiment, the system also includes service for life modules, for providing reservation application service, generatingService Order, distributing user Service Order solve user demand and terminate user service, and then provide in service for life for userConvenience.
In this implementation, it is based on the houseclearing management system, information of real estate can be managed, utilizes big numberData are analyzed according to stroke analysis, comprehensive, perfect house-purchase opinion and service are provided for client；Relying on service for life subsystem is visitorFamily provides the conveniences in life such as finishing, household.
In the other implementation, the system also includes content managing module, for the source of houses, user, order,The contents such as periphery commodity, popularization activity, broker such as increase, modify, deleting, counting at the functions.
In one embodiment, the system also includes: room module is seen in mobile terminal, which is one comprising AndroidThe module of the multiterminal such as operating system, iOS operating system, wechat small routine, H5, user can by intelligent mobile terminal APP,It browsed on wechat small routine, H5, inquire newest, most comprehensive information of real estate, and then more comprehensively, more easily obtained the source of houses and believeBreath.
In one embodiment, the system also includes: the sources of houses to distribute module, for provide addition client, recommend client,Customer account management, remaining sum such as are withdrawn deposit at the functions.
In one embodiment, the system also includes online trading module, for provide commodity transaction, amount of money circulation,Transaction record, the amount of money such as are withdrawn deposit at the functions.
In one embodiment, the system also includes periphery store modules, are used for merchandise control, commodity purchasing, orderThe functions such as management, delivery service, service evaluation, data analysis.
In one embodiment, the system also includes order management modules, for generating order, order circulation, orderThe functions such as dispatching, evaluation order, after-sale service, data analysis.
The flow chart and block diagram in the drawings show system, method and the computer journeys according to multiple embodiments of the disclosureThe architecture, function and operation in the cards of sequence product.In this regard, each box in flowchart or block diagram can generationOne module of table, program segment or a part of instruction, the module, program segment or a part of instruction include one or more useThe executable instruction of the logic function as defined in realizing.In some implementations as replacements, function marked in the boxIt can occur in a different order than that indicated in the drawings.For example, two continuous boxes can actually be held substantially in parallelRow, they can also be executed in the opposite order sometimes, and this depends on the function involved.It is also noted that block diagram and/orThe combination of each box in flow chart and the box in block diagram and or flow chart, can the function as defined in executing or dynamicThe dedicated hardware based system made is realized, or can be realized using a combination of dedicated hardware and computer instructions.
The presently disclosed embodiments is described above, above description is exemplary, and non-exclusive, andIt is not limited to disclosed each embodiment.Without departing from the scope and spirit of illustrated each embodiment, for this skillMany modifications and changes are obvious for the those of ordinary skill in art field.The selection of term used herein, purportIn principle, the practical application or to the technological improvement in market for best explaining each embodiment, or make the art itsIts those of ordinary skill can understand each embodiment disclosed herein.